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Jumeira Rotana

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2nd December Street 3a Street, Al Badaa, Dubai 33640 United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (520)
360
Panoramas (43)
Room & Suite (219)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Jumeira Rotana
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#294 of 858 hotels in Dubai
Location
Cleanliness
Service
Value
Travelers' Choice
Jumeira Rotana is conveniently located a 10-minute drive away from Dubai International Financial Centre and Dubai World Trade Centre and in close proximity to The Dubai Mall and Burj Khalifa, making it an ideal destination for both business travellers and holidaymakers. The five-storey property boasts 125 rooms offering splendid views of the Sheikh Zayed skyline as well as the city of Dubai. All of the rooms and suites are furnished to the highest degree to provide guests with the comfort and warmth of a home away from home experience. Two distinctive food and beverage venues include The Boston Bar, which serves up refreshing cocktails and alcoholic beverages in addition to a scrumptious à la carte menu of American and British delicacies, while Olive Oil, the all-day dining international restaurant serves an enticing variety of dishes from around the globe for breakfast and dinner. Guests with recreation in mind can access Bodylines Fitness & Wellness Club, work out in the fully equipped gym or take a dip in the rooftop swimming pool.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Paid wifi
Rooftop pool
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Poolside bar
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English

Location

Full view
87Good for walkers
Grade: 87 out of 100
72Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
1629Reviews87Q+A100Room tips
Traveler rating
  • 815
  • 504
  • 190
  • 67
  • 53
Time of year
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Popular mentions
Les P wrote a review Oct 2021
1 contribution
We returned to the Jameira Rotana 14 years after our first visit which was excellent ,unfortunately it was not the second time round the rooms were very dated the roof restaurant was no long there , for dinner and lunch we had to go to Boston bar which allowed smoking we complained about it and was told there is a non smoking area which was 3 tables in a poorly lite area , breakfast was served in dining area food was unbelievable poor compared to other Dubai hotel and was always cool not hot with poor selection, we were not happy with our room on ground flood facing a rundown building so we ask for a move which we had to pay extra for upgrade to the fourth floor which was ok but not worth 150 durum,only positive thing iv got to say was the Staff were very friendly and helpful, don’t think there’ll be a third visit .
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Date of stay: October 2021
Location
Service
Sleep Quality
Room Tip: Building work on one side ,run down buildings on other
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Response from Ulrich Hoffmeister, General Manager at Jumeira Rotana
Responded 4 weeks ago
Dear Valued Guest, Thank you for choosing to stay at the Jumeira Rotana Dubai. First and foremost, please accept my sincere apologies for all the inconveniences you experienced during this visit. Our hotel recently underwent refurbishment, during this time all day dining restaurant was moved to ground floor. I have also passed on your comments about breakfast to our chef and steps will be implemented to improve here. On a positive note we are happy to know that you were satisfied with our friendly and helpful staff. It is our goal to maintain the highest standards of service to all our guests and it is only from feedback such as yours that we are able to improve our facilities and services. I look forward to welcoming you again at Jumeira Rotana Dubai. Yours sincerely, Ulrich Hoffmeister General Manager
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awi2909 wrote a review Oct 2021
1 contribution
The hotel is of ok qualitiy, of beat and very run down. opening hours for everything but the bar and room services is very limited. cleanlieness is for the patient and lots of indoor smoking areas inclduing rooms.
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Review collected in partnership with Rotana Hotels
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
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Response from Ulrich Hoffmeister, General Manager at Jumeira Rotana
Responded 5 weeks ago
Dear Valued Guest, Thank you for taking the time to share your feedback on TripAdvisor. I was disappointed to learn that your stay was underwhelming and that you left the hotel with a less than positive impression of our hotel. When it comes to smoking preference, we do have smoking and non-smoking rooms/ floors in our hotel. Specific timing for restaurant are followed however we do have 24 hrs room service if guest wants to order anything. other facility timings are followed keeping in mind the health and safety and DTCM guidelines. It is our goal to maintain the highest standards of service to all our guests and it is only from feedback such as yours that we are able to improve our facilities and services. I look forward to welcoming you again at Jumeira Rotana Dubai. Yours sincerely, Ulrich Hoffmeister General Manager
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Oksana S wrote a review Sep 2021
1 contribution
+1
Very old hotel .The first impression at the sight of the hotel was defaulting, the photo on the website and in reality are two different things. You go inside and it smells of mold. Our room was on the first floor, I attached the view . Well .The best view of Dubai. Construction goes on all day, day off on Friday. We didn't manage to check in earlier, were waiting at the cafe. The room is large, it smells of humidity. There are no dishes for tea or coffee, you will see paper cups instead, it looks cheap (covid measures) BUT! if you go down to the breakfast buffet, you will drink the same tea from the glassware . On the photo of the “classic room” you will see bathrobes, unfortunately it is ONLY pictures. Slippers were not found in the room either. The cabinets are very old, cheap little kettle and iron. All very poor quality. The pipes need to be cleaned in the bathroom. At check-in, we did not receive any information about the hotel facilities . The Lady took our documents to scan, payment for the tourist tax 120 drh, (I thought we paid all taxes, but no.) Then they offered to sit on the sofas and wait. Information about where our breakfasts would be held, we were not told, I had to go down and find out with me WHERE and WHAT TIME .It also turns out that they have a bus to the beach? Thank you for letting us know. We specially rented a car to go to the beach .(you can find a sign near the elevators with the bus schedule, but we didn’t pay attention to it.) One evening ,we decided to sit in a pub and celebrate my dad's birthday (in advance, he has it in October, but I won't see him, since he lives in Russia, and me in the UAE) We sat until late until 2:00 am. We asked for the bill (700drh- $ 190) And I ask the waiter to put the bill on my room. The waiter did not immediately bring the bill, went to the reception and came to me and said that I HAD to pay the bill on the spot. Since the amount is VERY large, 700 dh. I remind you that we are HOTEL GUESTS . When I went to the reception, the manager is Mohisin said either you pay the bill or set up 1500 drh as a deposit.. AT FIRST . Things like a deposit need to be warned in advance when guests check into the hotel (plus give all the information about the hotel) I have never experienced such humiliation. I did not plan to pay for my father's birthday that evening, but to fall off at the end of our vacation. When asked why I was not warned about the deposit, Mohsin told me I'm sorry, but we have such rules. Excuse me? Sorry for the irresponsible staff ruining my vacation and overall hotel experience? they talked to me as if I had come from the street and not a guest standing in a hotel and spending money there. Mr.Mohsin said that he would write a complaint about his staff? You have a guest at 2:00 am and instead of ,give the over options and solution,you promising to punish your staff? disgusting attitude. If honestly want to move out of here. I HAVE NEVER WRITTEN A BAD REVIEW IN MY ALL LIFE. And I would not have written if the night manager had solved the situation in a different way. But I could not forgive such humiliation “SORRY”
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Date of stay: September 2021Trip type: Traveled with family
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Response from Ulrich Hoffmeister, General Manager at Jumeira Rotana
Responded Sep 29, 2021
Dear Ms. Oksana, Firstly, let me thank you for choosing to stay in Jumeira Rotana on your recent visit. Likewise, thank you for your feedback as it through comments such as yours that we are able to improve our services and facilities. In view of your comments, please note that I have investigated the matter and discussed the same to all department heads concerned. I am sorry to hear about the problems you encountered during your stay which disappointed you. And assure you that all necessary steps are being taken to ensure none of our other guests have to face a similar situation. I understand that our Front office Manager and F&B Manager have assisted you directly in this matter. Dear Ms. Oksana, once again our apologies for all inconveniences caused and I look forward to welcome you again in our Hotel in the near future. Yours sincerely, Ulrich Hoffmeister General Manager
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adebayo d wrote a review Sep 2021
Abu Dhabi, United Arab Emirates1 contribution
I stayed in the hotel for one night and it was beautiful, the team was very welcoming and helpful, very friendly and relate so well , Each and every time i needed an assistance they d help with happiness in their face, very easy to relate with . Hope to visit some other time. And id like to mention some name if permitted (Axel,Adil,Bevan and Mohsin) these guys are MVPs
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Date of stay: September 2021
Rooms
Cleanliness
Service
Trip type: Traveled on business
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Response from Ulrich Hoffmeister, General Manager at Jumeira Rotana
Responded Sep 27, 2021
Dear Valued Guest, Thank you very much for staying with us at Jumeira Rotana Dubai. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. Your comments will be shared with all concerned departments. We have passed on your compliments to Adil, Axel, Bevan and Mohsin who was very pleased with your gesture. Thank you once again and we do hope to have the pleasure of welcoming you back to Jumeira Rotana Hotel some time in the near future. Yours sincerely, Ulrich Hoffmeister General Manager
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MikeOhhh wrote a review Aug 2021
5 contributions4 helpful votes
This is my go-to hotel in Dubai. I stayed here for about 2 and half months for business. My contract was for 3 months, but I had to cut it short due to a family member being ill back in the states. The hotel was kind enough to accommodate me without penalty for not fulfilling the contract. They even allowed me to check out at 6pm due to a late flight even though checkout is at 12, free of charge. Furthermore, the hotel employees are extremely nice and accommodating. The cleaners do an excellent job in keeping the rooms in order. The room service is delicious; the food is always hot and fresh (their club sandwich is my favorite). Moreover, they are not picky about you having guests as long as they can provide proper identification at the front desk. The hotel respects your privacy to the fullest. Being an westerner, it can become frustrating going to certain hotels because of the strict rules and regulations. However, this venue respects the fact that you have paid for your service and allows you to be a responsible adult without micromanaging you. Additionally, the amenities are up to par. The gym is clean and maintained and the pool does the job. They also have a licensed and professional masseuse on staff for all of your spa needs. All in all, I will always choose this hotel for last minute stays because of the outstanding service they provided and continue to provide (I am here again). Many thanks to the front desk staff, the housekeepers, and everyone here at Jumeirah Rotana for always making my stays here memorable and pleasant.
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Review collected in partnership with Rotana Hotels
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from Ulrich Hoffmeister, General Manager at Jumeira Rotana
Responded Sep 1, 2021
Dear Valued Guest, Thank you for sharing your feedback on Tripadvisor. It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. Best regards, Ulrich Hoffmeister General Manager
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PRICE RANGE
$49 - $132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jumeira rotana hotel dubai, jumeira rotana dubai, jumeirah rotana hotel
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Bada
NUMBER OF ROOMS
125
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Frequently Asked Questions about Jumeira Rotana
Which popular attractions are close to Jumeira Rotana?
Nearby attractions include Last Resort Game Zone (0.3 miles), XDubai Skatepark (0.2 miles), and JOON TOURISM (0.3 miles).
What are some of the property amenities at Jumeira Rotana?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Jumeira Rotana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jumeira Rotana?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Jumeira Rotana?
Yes, free parking is available to guests.
What are some restaurants close to Jumeira Rotana?
Conveniently located restaurants include Ginger Restaurant, Grand Barbeque Restaurant, and Al Mallah.
Are there opportunities to exercise at Jumeira Rotana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Jumeira Rotana have an airport shuttle?
Yes, Jumeira Rotana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Jumeira Rotana have airport transportation?
Yes, Jumeira Rotana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jumeira Rotana?
Yes, dry cleaning and laundry service are offered to guests.
Does Jumeira Rotana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.