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Hilton Dubai Jumeirah

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The Walk, Jumeirah Beach Residence, Dubai United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (4024)
Room & Suite (1094)
Pool & Beach (716)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 02/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Dubai Jumeirah
Updated 02/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#289 of 869 hotels in Dubai
Location
Cleanliness
Service
Value
Travelers' Choice
Complete with its own private beach and ten award-winning restaurants, Hilton Dubai Jumeirah Resort is conveniently located within a vibrant promenade area. This stylish retreat in the heart of the Dubai Marina also boasts proximity to the beach mall full of boutiques, restaurants and cinemas. Choose from a selection of rooms and suites overlooking Ain Dubai, the pristine white sands of the Persian Gulf shoreline or the iconic architecture of the Dubai Marina. Bask in the sun at the resort's private beach, enjoy sailing, snorkeling, waterskiing or windsurfing from the water sports center, or take a swim in the refreshing temperature-controlled pool. Awaken your senses and revitalize your spirit at the resort spa, with a full range of body treatments available. Stay fit in the adjacent health club, offering 400 square meters of strength and cardio equipment and separate male and female steam rooms and saunas. An array of restaurants and bars at Hilton Dubai Jumeirah offer exceptional menus, nightly live entertainment and romantic settings. Have a cocktail at the swim-up bar, dine alfresco while looking out at the Gulf, or savour award-winning Italian cuisine. The hotel's proximity to tax-free economic zones and international business and media hubs give it a distinct appeal for business meetings and events. The hotel is a 15-minute, 17-km drive from Expo 2020 Pavilion. With executive meeting rooms, a grand ballroom and lush landscaped gardens for up to 250 guests, the resort offers enticing possibilities for weddings, celebrations and banquets.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Boating
Children's playground
Valet parking
Wifi
Paid internet
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Canoeing
Game room
Evening entertainment
Children's television networks
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Desk
Housekeeping
Minibar
Refrigerator
Flatscreen TV
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Bay View
Languages Spoken
English, Russian, Arabic, Filipino and 2 more
Hotel links
Special Offer:Book Now and save 25% off

Location

Full view
91Great for walkers
Grade: 91 out of 100
163Restaurantswithin 0.3 miles
15Attractionswithin 0.3 miles
6627Reviews304Q+A100Room tips
Traveler rating
  • 3,906
  • 1,708
  • 546
  • 238
  • 230
Time of year
Traveler type
Language
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Popular mentions
Oliver F wrote a review Yesterday
93 contributions45 helpful votes
As a Diamond member I expected more. The customer service was subpar, especially when the front desk made us wait more tham 3 hours after the normal time everwhere else. We purposefully arrived later in the afternoon, to avoid a situation like this. Corporate reached out to me after our stay because it was abysmal. I will never go back to this location. This is not a place for mixed culture families. The staff did not care until the 7 star Burj al Arab staff called and they were embarrassed. They coordinated our move afterwards.
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Date of stay: November 2021Trip type: Traveled with family
Room Tip: Avoid the bar food downstairs and Executive lounge if you have a mixed race family.
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Chris wrote a review Sep 2021
Luxembourg134 contributions90 helpful votes
Hotel's Favorite
We just arrived home after staying for 9 days at the hotel. I find some of the previous comments a bit unfair. It is true that it is noisy as they are building next to the hotel but this is Dubai in a nut shell and normally a well known issue. The furniture is a bit dated, a bit more modern would have been nice. Other than that I cannot fault the hotel. The staff were very friendly, reception, beach, waiters, maids nothing was difficult. We had a family suite as it was the best option with 2 teenagers. We therefore had access to the executive club lounge and went several times for afternoon tea and happy hour, which was nice. It’s possible to have breakfast there too, however as it is s bit small I suggest the normal breakfast place instead. The breakfast buffet had everything including gluten-free bread and staff were serving at every station. The pool is fine, one part gets shaded in the afternoon which was a blessing end of August/ beginning of September but could be annoying when it is less hot. The beach was really great and kept clean by the staff. The staff slso payed attention so nobody outside the hotel installed themselves in front of the hotels sun loungers. Great possibilities for beach walks in both directions. The hotel is situated “in the middle “ of JBR so many options for restaurants, fastfood, groceries, pharmacy and so on. About 10 minutes walk to the Dubai Marina mall about 12 minutes to the nearest metro station. Easy access to the Marina where it is great to go for morning walks/jog or hangout in the evening. We ate at 2 of the restaurants at the hotel which were both fine. If you are not looking for a “bling bling” hotel then I would recommend this hotel. We would definitely come back, we really enjoyed it.
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Date of stay: September 2021Trip type: Traveled with family
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Response from Simon Bender, Otro at Hilton Dubai Jumeirah
Responded Sep 13, 2021
Dear crystallux, Thank you for taking time in sharing your comments following your recent stay at Hilton Dubai Jumeirah. It was a pleasure having you as our guest! It is great to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We are all looking forward to welcome you back in the hopefully near future! On behalf of the entire Hilton Dubai Jumeirah team, Warm regards, Loes
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Bambule C wrote a review Jan 20
55 contributions33 helpful votes
Very disappointing stay, the worst of all my experiences in Dubai. Firstly, the half of the rooms sold as sea view rather have construction view. Not any single word on the Hilton booking website about, neither discount offered. The windows aren't soundproof and the construction runs all over the night so if you are not a good sleeper you won't sleep. Over all very noisy hotel. Except executive lounge there is very little attention from the staff to guest's needs. Don't expect anyone will help you with moving the chair or umbrellas. The drinks ordered from the beach though hi tech online system did not arrive, no one from the staff appears within the guests all the day, refused to take drink order at 8.30pm despite said it is open till 9 etc, etc...
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Date of stay: January 2022Trip type: Traveled with family
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Response from Simon Bender, Other at Hilton Dubai Jumeirah
Responded yesterday
Dear Guest, We thank you for your constructive feedback in reference to your stay at the Hilton Dubai Jumeirah. All of your comments are very valuable and we appreciate you bringing your concerns to our attention as it creates us a platform for rectification. Accord me this opportunity to express regret on the misfortunes you chanced upon with rooms being to your dissatisfaction, nearby construction that caused you disruption at your time of sleep and our staff's approach being below your expectations. Please note that the concerned departments have taken note of your concern, rest assured that appropriate measures including retraining of our staff will be taken to ensure we keep up with the Hilton standards. Kindly grant us a second chance for rectification to make amends for the downfalls in order to regain your confidence in our service. Sincerely yours, Simon Bender Director of Operations
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Sou_Re2022 wrote a review Jan 20
1 contribution
Our stay was exceptional with an exceptional service given by Roxanne. She made sure that everything is perfect in our stay. Also i wanna thank the staff from breakfast which i forgot the names sorry. I will definitely come back again soon
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Date of stay: January 2022Trip type: Traveled with family
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Response from Simon Bender, Other at Hilton Dubai Jumeirah
Responded yesterday
Dear Guest, Thank you for taking your time and effort to post a personal review on our TripAdvisor webpage attributed to your recent stay at Hilton Dubai Jumeirah. We are thrilled to note that you found our overall service and facilities to your satisfaction and terming Roxxanne's delivery as incredible as well as the food and beverage staff. We do look forward to welcoming you back to Hilton Dubai Jumeirah in the near future in aspiration to make your next visit more impressive. Sincerely yours, Simon Bender Director of Operations
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Hisham Z wrote a review Jan 20
1 contribution
Hi good morning, its a Pleasure staying with hilton and i enjoyed every bit of my time staying in a well cleaned room with amazing views all around me. Having good relation with the amazing staffs most expecially valet driver MR. ARBAB KHAN, He's so kind and helpful despite me using my car multiple times in a day he never gets tired of bringing it from the parking with smiles on his face. I so much appreciate his act of kindness. Hope to visit again soon. Cheers!!
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Date of stay: January 2022Trip type: Traveled with friends
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Response from Simon Bender, Other at Hilton Dubai Jumeirah
Responded yesterday
Dear Guest, Thank you for taking your time and effort to post a personal on our TripAdvisor webpage in reference to your recent stay at Hilton Dubai Jumeirah. We are charmed to note that you found our overall service and facilities to your satisfaction and laying emphasis on your pleasure with the service rendered by Abrar. We do look forward to welcoming you back to Hilton Dubai Jumeirah in the near future as we strive to make your next stay more memorable. Sincerely yours, Simon Bender Director of Operations
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PRICE RANGE
$92 - $393 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton dubai jumeirah hotel dubai, hilton jumeirah beach, hilton hotel dubai, dubai hilton jumeirah
FORMERLY KNOWN AS
Hilton Dubai Jumeirah Resort
LOCATION
United Arab EmiratesEmirate of DubaiDubaiJumeirah Beach Residence (JBR) / The Marina
NUMBER OF ROOMS
390
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Frequently Asked Questions about Hilton Dubai Jumeirah
Which popular attractions are close to Hilton Dubai Jumeirah?
Nearby attractions include TEPfactor Dubai (0.10 miles), AquaFun (0.2 miles), and Countdown Challenge (0.1 miles).
What are some of the property amenities at Hilton Dubai Jumeirah?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and a pool.
Which room amenities are available at Hilton Dubai Jumeirah?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Dubai Jumeirah?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Hilton Dubai Jumeirah?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hilton Dubai Jumeirah?
Conveniently located restaurants include The Talk Restaurant, Azure Beach, and Turquoise Restaurant.
Are there opportunities to exercise at Hilton Dubai Jumeirah?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Hilton Dubai Jumeirah have airport transportation?
Yes, Hilton Dubai Jumeirah offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Dubai Jumeirah?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Dubai Jumeirah offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Dubai Jumeirah?
The staff speaks multiple languages, including English, Italian, Russian, Hindi, Arabic, and Filipino.