The hotel was very accommodating and high class. The food was amazing and the staff very friendly and caring. I had the privilege of getting to know Shankar and Anubhuti at the buffet restaurant. They were amazing and friendly to talk to. The food was great too! I highly recommend this hotel.
...Or if it isn't it comes close. Stayed for four nights recently as part of a cruise and stay holiday. Arrived early morning but they pushed the boat out to get room available asap. Inside and outside the buiding and grounds are lovely. We only eat in the buffet restaurant and not the speciality ones but that was excellent both for breakfast and dinner. IF, because they are busy, they offer you to go upstairs for breakfast the choices may be slightly less but it is more relaxed. All staff unfailingly helpful and polite A few tips-Wafi Mall is walking distance and includes an Irish bar where there is live music Taxis are plentiful and a trip to the Dubal mall/Burj Kalifa is about £6 The Dubai frame is only a short taxi ride although queues can be long. We approached it and the estimated waiting was 2 hrs! The park next to the Frame is nice but you need a Dubai travel card to enter. There is a kiosk at the gate to purchase one. There is also a really cheap shop on the opposite side of the road over the footbridge for cheap 'bits and bobs' Room very luxurious with all you could want. No opening balcony though but great views…
Very good hotel especially if you are looking for something close to the airport. Pros Excellent gym - Borys was absolutely incredible. I like other gym attendees who just hang out there, he came and gave valuable feedback. The gym overall is excellent and one of the best of any business hotel I have seen. Staff well trained - especially in the buffet restaurant. The training the hotel gives overall is good and it shows. Good buffet - quality food and everything you need. Nice outdoor and indoor pool Fantastic Hannam - great indoor sauna and jacuzzi Cons Closet in the room is badly designed. You can barely fit in and it’s not convenient. But that is the fault of the designers and not the hotel management. Service at Japanese could be improved. Waiter was clearly not knowledgeable and was not a good experience.…
The hotel was amazing. Every attention to detail. Staff were very attentive. Food was varied and of good quality Only disappointment was the tennis courts were unavailable due to major works which were clearly not happening during our stay and we could have played
Great hotel, great location, great amenities, and great service. The breakfast and meal options are excellent. Check in, check out, and housekeeping services were first class. I would definitely stay here again.
Handy hotel bus goes to the mall at 11. 30. Return 16.30. We got the metro which was easy too. Lovely bar which had offers on drinks Dinner with drinks was good value too and lovely food Great breakfast. Has everything you need Staff so friendly and helpful
Our stay was excellent, Grand Hyatt Dubai is like home, all the staff were very courteous with a constant smile. Very professional and attentive. Thanks to Siddharth the director of rooms for providing exceptional service and to his team to go out of their way even during his absence. Thanks to Zain from Concierge for taking care of us and taking care of my shipment. Thanks to Awtar team and the manager for excellent food and service during our dinner. Thanks to Rohita, Vinooth and Zafeer for providing exceptional care and service during our breakfast. Thanks to Tatiana and HK team for making our room spotless and very comfortable. Last but not least thanks to Mr. Fathi Khogaly for managing the property and the team in exceptional way. Thanks for making our stay memorable and bringing back old gold memories.…
I used my suite upgrade for the family suite with 2 king size beds and after a long trip, appreciated the extra space. Everything was very clean, and the service through out the hotel was excellent. Everyone of the staff we encountered was very professional and helpful and we enjoyed the high quality of service. The buffet for dinner and breakfast was good with a lot of choices, and the staff there and in particular the manager, Mahmoud was very helpful and attentive, We didn’t have much time to use the facilities, just a quick dip in the outdoor pool, but it was heated and very nice. I would stay again if ever in Dubai.
We had wonderful stay at Grand Hyatt Dubai right from front desk exe. Sunita, Naveen of Housekeeping, Faiz, Bikal and team from Restaurants. We booked on MAP plan that includes Breakfast & Dinner (6.00 PM to 8.00PM) with great variety and very helpful staff. We stayed in Family room which is very spacious and great view of resort and swimming pools. Overall great experience.
Room where spacious and fantastic! The hotel is a little outdated apart from the newly renovated rooms. Breakfast was really really basic for a 5 star hotel. The breakfast actually felt like a regular 4 star hotel!
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