So first the good points: 1. The most important, is the lovely people in the hotel, all and everyone that we came into contact were super nice and smiling (half of them i wanted to hug!! like the wonderful lady that offered coffee and date in the lobby) the people at the reception, the cleaning staff, most of the breakfast... More 

Stayed here in August for 7 nights in a club creek room with access to the club lounge. Bedrooms are spacious and kept immaculately clean by the room staff with great views out over the creek. Club Lounge has 2 hours of complimentary canapés and drinks at night, Ester ( hope that's how you spell it) from the Philippines who... More 

I should say after so many years of this Hotel's establishment, still they are outstanding and meet all 5 star Hotel requirements and standards. Thanks to the brand and its high standards. Breakfast is wonderful and unique ,I can say they serve a full set of what you might imagine. I am obliged to the well trained stuff of reception... More 

Superb 5star hotel with biggest garden in Dubai. Exceptionnally well managed. Super friendly staff. Amazing quality of food and great choice of quality restaurants. Smooth check-in and check-out. Fabulous rooms with view on Dubai Creek. If I come again it's the Grand Hyatt, no doubt !

Super hotel because it has all facets for business and dinner. It's worth 5 stars. The service is amazing, polite, professional; friendly.... you can asK everything, they will assist you. The hotel has nice different restaurants, great clean swimming pools gym , spa, tennis.... it's a very complete hotel with excellent staff.

Very friendly staff - especially the staff from the concierge Sarfaz and Dinesh (booked our transfer and took care of our needs - almost a butler!) Good hotel/very well maintained Only downside: it is a standard hotel (no charm/no local features) Apart from that, highly recommended (cheaper than most of other hotels for better service)

Every Service was really good. The way Grand Hyatt Dubai handles its clients is remarkable. The food Quality and the Presentation of it was really great. Grand Hyatt dubai is the best place to have a perfect family time.

My recent stay here was my first stay at this hotel. I stayed at a Grand King Club room. I arrived at the hotel around 4:30am and my room wasn't ready (to the surprise of no one). I hung out in the lobby and later in the club room. The staff made sure that I was up to date and... More 

First time there and was quite impressed,not far to travel from the car to the pool and well thought out spaces for the little ones. Friday morning visit got there at about 9.15 and the place was relatively quite, check in though the spa was easy and after a short walk we had our towels and found some suitable loungers... More