We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

JA Beach Hotel

Exit No. 13, Sheikh Zayed Road Jebel Ali Free Zone, Dubai United Arab Emirates
avatar-imageavatar-imageavatar-image
Traveler (4172)
Pool & Beach (589)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Hotel direct offer!Stay & Save All Inclusive!
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#13 of 19 resorts in Dubai
Location
4.1
Cleanliness
4.7
Service
4.6
Value
4.3
Travelers' Choice

JA The Resort is home to 3 iconic five-star properties; JA Beach Hotel, Dubai’s first resort , JA Lake View Hotel, the lifestyle hub of The Resort and JA Palm Tree Court, a truly serene all-suite beachfront escape.

JA Beach Hotel (235 rooms):

Boasting 25 restaurants and bars that inspire a culinary journey ranging from award-winning Indian Michelin star chef led Kinara by Vikas Khanna, the very popular White Orchid serving South-East Asian specialties, the Italian signature restaurant and lounge Sette with Sicilian-inspired cuisine to mouth-watering tapas with late-night drinks at Taperia, crafted burgers and over-the-top milkshakes at Smokin’ Gun and Sports Café serving up European pub grub and overlooking the magnificent marina, JA The Resort has guests spoilt for choice.

With over 40 incredible activities to thrill all generations, JA The Resort provides a plethora of choices ranging from seven landscaped pools with four swim up bars, a 9-hole, par 35 championship standard golf course with driving range, putting and pitching greens and Leadbetter Golf Academy Dubai, 4 tennis courts and tennis academy, padel tennis, squash and badminton courts, beach volleyball, horse riding stables, mini-golf course, a watersports centre with motorized and non-motorized sports and a private 104-berth full service marina. It also provides 6 shooting ranges, Calm Spa, a bio-garden, a crèche, Just Splash splash park and splash pad, Pirates and Mermaids Kids’ Club and Babysitting service.

Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Archery
Babysitting
Valet parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Special diet menus
Swimup bar
Poolside bar
Badminton
Diving
Golf course
Horseback riding
Mini golf
Snorkeling
Squash
Tennis court
Water sport equipment rentals
Windsurfing
Archery offsite
Billiards
Entertainment staff
Evening entertainment
Squash offsite
Table tennis
Tennis court offsite
Water park offsite
Waterslide
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Separate living room
Sofa
Telephone
Bottled water
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Bay View
Languages Spoken
English, French, Russian, Arabic and 2 more
Hotel links
Special Rate:Exclusive Offer

Location

Exit No. 13, Sheikh Zayed Road Jebel Ali Free Zone, Dubai United Arab Emirates
Name/address in local language
JA Beach Hotel
Traveler Insights
This summary was created by AI, based on 171 recent English reviews.
Powered by AI
The JA Beach Hotel is often lauded by travelers for its beachfront location and proximity to resort facilities, although some find it distant from the town. Many guests appreciate the clean rooms and the variety of amenities on offer, but they have mixed feelings about the value, citing high costs for services. Noise levels have been an issue for some, as has the size and maintenance of rooms. The service is generally good, with a welcoming, family-friendly atmosphere. However, some have noted issues with loud music and occasional unhelpfulness from staff.
Location
Beachfront
Atmosphere
Welcoming
Rooms
Comfortable
Value
Fair
Cleanliness
Immaculate
Service
Attentive
Amenities
Comprehensive
Location
Beachfront
Travelers often praise the hotel's beachfront location, but some find it too far from town. Many enjoy its proximity to the resort's facilities and restaurants.
  • Samantha Pillay (Sammy-J)
    Samantha Pillay (Sammy-J)
    Aug 2023 50 contributions
    ...Check-in process Mr Dilshan was fantastic with his warm welcoming, comprehensive explanations of all the JA Resort facilities & special offers for guests, location of our Room was perfect 👍👍 House-keeping services managed by Ms Sumith was extraordinary always replenishing our toiletries & providing fresh towels, room /balcony Cleanliness was always immaculate👌👌...
  • Harpal P
    Harpal P
    Aug 2023 5 contributions
    ...Superb hotel, location and facilities...
  • kamel a
    kamel a
    Aug 2023 1 contribution
    ...The location, the rooms, the food are great...
  • Alan R
    Alan R
    Aug 2023 2 contributions
    Vastly Over priced for location and standard...
  • ام غلا
    ام غلا
    Jul 2023 1 contribution
    ...not all the luggage they give us we have to call again .. we find a towel in the sink one of the rooms .. two rooms the tv not working.. one room the shower pipe open .. bad location of the room they give us near the parking and we were 8 families with kids how does this working...
  • VPO
    VPO
    Apr 2023 1 contribution
    ...Location is a little far from town...
  • Sharon A
    Sharon A
    Mar 2023 5 contributions
    This hotel has a great location right on the beach of the JA Resort with a fantastic nine hole golf course nearby and Sports Cafe serving delicious food...
  • Ange D
    Ange D
    Feb 2023 1 contribution
    The hotel is beautiful, in a great location...
  • Nicola M
    Nicola M
    Dec 2022 3 contributions
    ...lots to do for all, very friendly staff, clean beaches, quite location, food was excellent in all the restaurants...
  • Just467
    Just467
    Sep 2022 36 contributions
    ...Plenty of Sun loungers for everyone and we always got the location we wanted...
  • Lovez2travel_11
    Lovez2travel_11
    May 2022 64 contributions
    Fabulous location on beach, short taxi ride into city...
Powered by AI
Atmosphere
Welcoming
Travelers describe the atmosphere as welcoming and family-friendly, though some complain about loud music during events. The staff's attentiveness enhances the overall ambiance.
  • Mike H
    Mike H
    Aug 2023 65 contributions
    ...Drinks are fantastic, atmosphere great and the 2 barman are the stars...
  • Pritam B
    Pritam B
    Aug 2023 1 contribution
    ...The swimming pool was lovely and topped off with a pool bar...
  • Khalifa Alobeidli
    Khalifa Alobeidli
    Jul 2023 6 contributions
    ...The hotel's family-friendly atmosphere made it enjoyable for everyone, from the youngest to the oldest in our group...
  • Dxb firstaider
    Dxb firstaider
    Jun 2023 2 contributions
    ...Best for family Calm environment and superb food...
  • Juandri L
    Juandri L
    May 2023 3 contributions
    ...However, we wanted a quiet environment away from the city noise and that is what we found...
  • Paul A
    Paul A
    May 2023 3 contributions
    ...Lovely welcoming feel about the whole place...
  • Pug296
    Pug296
    Mar 2023 102 contributions
    ...), and fantastic service by all staff with special mentions to Divesh in the beautifully positioned Sette restaurant ( although the layout and ambiance could be improved in my opinion, but food absolutely delicious), and Aey on the water sports reception ( who took it upon herself to take pictures of me ‘in action’ and E mailed them to me… free of charge of course)...
  • Wendy W
    Wendy W
    Mar 2023 23 contributions
    ...A big bonus for us was the Soul Beach club a 5 minutes walk round the marina. We visited twice for the great atmosphere food and drinks...
  • Rob K
    Rob K
    Feb 2023 1 contribution
    ...Each visit is characterised by the warmest of welcomes and the broadest of smiles, their calmness belies their work ethic zipping around what must the busiest environment in the resort...
  • sarahabc4
    sarahabc4
    Feb 2023 46 contributions
    ...Also for my birthday cake & decorations...
  • Derreck D
    Derreck D
    Feb 2023 8 contributions
    ...It’s a beautiful hotel and very kids friendly...
  • mike j
    mike j
    Dec 2022 40 contributions
    I visited this bar in the early evening and although they had DJ, the music was not too loud and the bar was not that busy... He got me a table close to the bar and also a big armchair which assisted me to stand up, during the conversation he told me about his wife and 5-month-old baby daughter, he was a wealth of information and told his barman to make sure they looked after me... I really enjoyed going to this bar because of the managers and the staff, and the music was really nice...
  • Edwin
    Edwin
    Dec 2022 2 contributions
    Great atmosphere at IBN Majid thanx to Uchita,Aman and Sourav for great service. Great food and nice Christmas mass decorations...
  • Sarah H
    Sarah H
    Dec 2022 2 contributions
    ...The Vasco bar had a lovely atmosphere and the staff were fantastic...
  • Federico O
    Federico O
    Nov 2022 3 contributions
    ...The ambiance was good and despite some kids running around everyone was very respectful...
  • Grace M
    Grace M
    Oct 2022 1 contribution
    ...beautifully presented rooms, incredible views, Staffs are unbelievably helpful. Kudos to Big John and Kimani for the extra touches...
  • Natalia
    Natalia
    Oct 2022 8 contributions
    ...Nice setting with a relaxing, calming feel. Good environment for a family dinner...
  • Trupti S
    Trupti S
    Sep 2022 1 contribution
    ...The food and atmosphere was incredible, Umi and Jipin were always wonderful along with the rest of the staff: Arun, Sulistyowati, Cynthia, Putu, Shawrya, Stefan, Akhar, Nilv and Janak...
  • Luke
    Luke
    Sep 2022 8 contributions
    ...As whole, we would always recommend this hotel for its service and relaxed family environment!...
  • Edmund
    Edmund
    Jul 2022 1 contribution
    ...Serene environment, nice pools, nice food( but was repeated too many times) shuttle service was good, great staff, even though some few mix up here and there but that OK since its a human environment and these things play out...
Powered by AI
Rooms
Comfortable
Travelers generally found the rooms clean and comfortable, but some had issues with size, maintenance and noise. Staff responsiveness to room issues was appreciated.
  • Yousuf A
    Yousuf A
    Aug 2023 2 contributions
    ...Fortunately enough, it was 2 AM and there was a night shift manager available to assist, one of the most respectable managers I highly commend Murad and another manager named Alex were extremely helpful with deescalating the situation, they promised they would cover 25% off of the room rate plus an upgrade.. That same night these managers changed our room from the one with bugs to a new one temporarily... A while later that day another manager lady named Sofia, probably the most disliked encounter I’ve had since my 20 years was with her, she calls me to inform me that they checked the system if we want to return to the room with bugs which they have recently sprayed with chemicals from pest control, so I came to the lobby to share the video of the bugs with her, so then she insisted that there is nothing much they can do and that if we feel unhappy she said she would change us to the garden view room, and she “warned” me that if I think about changing rooms to a garden view room, I’ll expect to see more insects since it’s summer and it’s on ground floor, I did not feel welcome yet she insisted in a way that there was no upgrade based on the incident we had...
  • Nadia
    Nadia
    Aug 2023 5 contributions
    ...I called three days in advance to request amenities in the room and a cake at Sette restaurant... The tray with room service was never collected from the room... The Housekeeping and Room service never picked up the phone... There was no turn-down service, and they didn't even provide water for the room in such heat...
  • Samantha Pillay (Sammy-J)
    Samantha Pillay (Sammy-J)
    Aug 2023 50 contributions
    ...Check-in process Mr Dilshan was fantastic with his warm welcoming, comprehensive explanations of all the JA Resort facilities & special offers for guests, location of our Room was perfect 👍👍 House-keeping services managed by Ms Sumith was extraordinary always replenishing our toiletries & providing fresh towels, room /balcony Cleanliness was always immaculate👌👌...
  • Ivan K
    Ivan K
    Aug 2023 3 contributions
    ...This person will always help you solve your issue with staying at the hotel...
  • Sightsee368093
    Sightsee368093
    Jul 2023 1 contribution
    The Beach hotel rooms were not upto the mark to classify them as 5 star... Apart from that the 9 rooms booked, each had issues with either AC cooling, non working refrigerator or leakages in the washroom... However the exorbitant winter prices does not justify the services provided...
  • Carole R
    Carole R
    Jun 2023 5 contributions
    ...The management reception team were especially helpful when a problem with the room happened even coming to personally apologise... Also thanks to Samuel who arrange a room upgrade for us...
  • Vibita Prajeesh
    Vibita Prajeesh
    Jun 2023 39 contributions
    ...Many of us pay extra for rooms and bring nannies to be with kids at such places...
  • Kellianne S
    Kellianne S
    Jun 2023 4 contributions
    ...The housekeeping staff were amazing, fresh towels, gorgeous displays left on our bed and Fresh water and toiletries every time we asked for our room to be cleaned...
  • Wassim
    Wassim
    Mar 2023 7 contributions
    ...They give me disaster room connected and when u complain they will let you feel that they don’t really care for the guests they only care that you pay 1k per night...
  • ahmed s
    ahmed s
    Mar 2023 1 contribution
    Horrible experience started with the time of checking in as I booked through booking.com and the amount was paid a week before the checkin date but when I reached the reception team informed me that they can not find my reservation and waited for an hour for them to find me a room and I believe the room was booked under someone else name and he did not check in...
  • Wendy W
    Wendy W
    Mar 2023 23 contributions
    ...Doesn’t seem very well advertised at the hotel... We paid any balance on our room account by cash which you then have the money refunded...
  • Robert Barras
    Robert Barras
    Mar 2023 112 contributions
    ...We stayed in the Beach Hotel on an all inclusive package and enjoyed the lake view hotel as part of the all inclusive... We would recommend this accommodation for value for money and good around service...
  • Mike S
    Mike S
    Feb 2023 39 contributions
    ...From stepping out of the taxi, the staff were on hand to escort us into the hotel and took charge of our luggage to go to our allocated room. The Reception staff went out of their way to see if there was a room available ( our official check in time was 3pm and we arrived at 10am)... By the time we came out of the dining room from breakfast, we were told a room was available... Also Mark Anthony who helped us with an electrical problem in our room... The Dining Room staff were always professional and more than extremely helpful in ensuring our dinner was relaxed with exceptional service... Although we have always stayed at Palm Tree Court and it's larger rooms, this time, we found The Beach more than satisfactory and look forward to returning next year...
  • flbmillie
    flbmillie
    Jan 2023 4 contributions
    ...Everything, including our room, was immaculately clean... Very large corporate events with loud music and an even louder microphone... Very disappointing response considering it was not a cheap stay...
  • P D
    P D
    Nov 2022 1 contribution
    ...In the JA beach hotel, the room was great but we specially liked the service of employees, their hospitality and their kindness...
  • Leny C
    Leny C
    Oct 2022 1 contribution
    ...The sea view room made a difference in our stay and the spacious balcony that allowed us to enjoy a night breeze and enjoy a cup of coffee...
  • Balham N
    Balham N
    Oct 2022 5 contributions
    Absolutely shocking level of care, i booked suite which upon arrival overlooked a building site and skips, it toke a hour to move us to a different suite which had a better view but was lower quality and not as advertised...
  • TheOldies186337
    TheOldies186337
    Sep 2022 28 contributions
    ...As we had to delay our return home the reception staff were so kind rearranging rooms and flights, I don’t know what we would have done without them...
  • Sahm
    Sahm
    Sep 2022 2 contributions
    I Stayed here recently and would not go back to this resort, from the moment we checked in and staff very unhelpful when asking them things we knew this was going to be a bad experience, the rooms are basic and not what you expect from a hotel in Dubai, a premier inn room is nicer and cleaner than this...
  • Emma_t82
    Emma_t82
    Feb 2022 13 contributions
    We stayed @ the JA Beach hotel with 2 children (aged 7 and 1) in a family suite which had lots of space...
Powered by AI
Value
Fair
Guests express mixed feelings about the hotel's value, citing expensive services and extras, but reasonable package deals and good all-inclusive options.
  • Yousuf A
    Yousuf A
    Aug 2023 2 contributions
    ...Fortunately enough, it was 2 AM and there was a night shift manager available to assist, one of the most respectable managers I highly commend Murad and another manager named Alex were extremely helpful with deescalating the situation, they promised they would cover 25% off of the room rate plus an upgrade.. That same night these managers changed our room from the one with bugs to a new one temporarily...
  • Shazran R
    Shazran R
    Jul 2023 2 contributions
    My stay with my family during our summer vacation indeed worth the cost, we were overwhelmed with the luxurious interior, mouthwatering meals and the warmth service provided throughout...
  • Vibita Prajeesh
    Vibita Prajeesh
    Jun 2023 39 contributions
    ...Nannies/parents were not allowed for smaller kids and are charged to be taken care for as per their age... Many of us pay extra for rooms and bring nannies to be with kids at such places... It was ridiculous to pay extra at kids club to care for them when we brought nannies to do the job, who were not allowed to stay with them... During summer, at the reception, when asked for water, we were asked to buy a bottle of water from the hotel restaurant...
  • Escape57728832853
    Escape57728832853
    May 2023 2 contributions
    The weekend day passes and over nighters were a nightmare, very noisy, kids running up and down the stairs and landing, smoking in the rooms, balconies and around the pool area...
  • Tania S
    Tania S
    Apr 2023 2 contributions
    Lovely hotel and delicious buffet dinner BUT Easter lunch and alternative restaurants a total rip off. You pay all inc. Then they offer you places to eat that you pay more for to get less... 290 direm for the same bottle of wine you get included which is under £10 at home!... (£72) They shut other restaurants to offer you this great opportunity that you never wanted because you booked all.inc so you only paid one price in advance...
  • Therese G
    Therese G
    Mar 2023 1 contribution
    ...We went one week, and bought all inclusive, with a 6 and a 10yo... We went to IBM Battutta Mall once, it was 55 AED one way, so Taxi is cheap, but everything else is pricy... JA Resort is not far from Legoland, but tickets are 330 AED/person... A trip to the desert to sand dive or take a picture with a camel starts with 250AED/person and gets more expensive depending on how long trip you wanna take...
  • Robert Barras
    Robert Barras
    Mar 2023 112 contributions
    Although it's a bit of a way out of town, a free shuttle bus was provided 3 times a day to take us from 10am and the last bus ack in the evening was 10pm although we found taxis very cheap from about 100dhr from the centre of Dubai... We stayed in the Beach Hotel on an all inclusive package and enjoyed the lake view hotel as part of the all inclusive... We would recommend this accommodation for value for money and good around service...
  • Wendy W
    Wendy W
    Mar 2023 23 contributions
    ...Doesn’t seem very well advertised at the hotel... This resort is about a 25 mins drive into the city and costs around £20 by taxi... I had to pay a currency conversion fee through my bank of £16 too...
  • Wassim
    Wassim
    Mar 2023 7 contributions
    ...They give me disaster room connected and when u complain they will let you feel that they don’t really care for the guests they only care that you pay 1k per night...
  • Pug296
    Pug296
    Mar 2023 102 contributions
    ...If you don’t want to tackle the impressive and immaculately kept 9 hole golf Course, on site, then have a little go around the par 3 course ( driving range converted) at 6.30pm on a Wednesday for around £20, which includes club hire. All inclusive is a no brainier; my partner and myself worked out we would have spent the equivalent of £340, between us, each day on food and drink… and we’re not big indulgers!...
  • Lynne M
    Lynne M
    Mar 2023 2 contributions
    ...In terms of value for money this resort is a must, given the access to all three hotels, easy links between them and the dine-around experience available...
  • Violetta B
    Violetta B
    Mar 2023 2 contributions
    ...Very disappointed the price did not match the service at all... The waiter asked us to pay for our dinner, but it was already paid (we paid half board package with dinner and breakfast included through booking.com)... He could have double checked before giving us a bill or at least apologize for a mistake... By the way the drinks were not included and it is not mentioned anywhere on the website... Which is a disappointed part because if you go to dinner you obviously will order a drink...
  • ahmed s
    ahmed s
    Mar 2023 1 contribution
    ...Every where I go I have to pay even the pool bar however all the other guest can sign the bill and pay upon checkout and I do not know why only me !...
  • Alex K
    Alex K
    Feb 2023 2 contributions
    the most embarrassing thing is that the hotel is all inclusive but you cannot order coffee because they ask for deposit... after a couple attempts I was pissed off and stopped ordering anything... so I cannot say I was enjoying all-inclusive service...
  • Robyn R
    Robyn R
    Feb 2023 1 contribution
    ...Being half board you can have 3 courses in the resraunts on a evening and the food is Michelin standard!...
  • flbmillie
    flbmillie
    Jan 2023 4 contributions
    ...But the noise if staying in the beach hotel is extremely irritating, kept me awake and woke me from my sleep multiple times... But the.men two days later the same happened again and when I spoke with reception I was told ‘next time to stay in a different hotel on the resort’... Very disappointing response considering it was not a cheap stay...
  • WalesLeonardo
    WalesLeonardo
    Jan 2023 238 contributions
    A very big thank you to Yasmin Elkafafy from reservations who arranged our booking, not only did Yasmin arrange the booking, there was not one day of our stay where she didn't check in with my sons and I to make sure everything was perfect, Yasmin often contacted us in her own time...
  • Henrik M
    Henrik M
    Jan 2023 23 contributions
    Unfortunately an unpleasant visit to the JA Beach resort last weekend... Extremely poor value for money, especially in a city with large choice of hotels and resorts of various service level offerings...
  • Sarah H
    Sarah H
    Dec 2022 2 contributions
    ...Opportunity to do water sports on an ultra all inclusive were limited to set hours which was disappointing, outside if the 2 single hours you had to pay...
  • Sahm
    Sahm
    Sep 2022 2 contributions
    I Stayed here recently and would not go back to this resort, from the moment we checked in and staff very unhelpful when asking them things we knew this was going to be a bad experience, the rooms are basic and not what you expect from a hotel in Dubai, a premier inn room is nicer and cleaner than this...
Powered by AI
Cleanliness
Immaculate
The hotel is consistently praised for its cleanliness, from the rooms to the beach. Housekeeping is generally appreciated, though some found it lacking.
  • Samantha Pillay (Sammy-J)
    Samantha Pillay (Sammy-J)
    Aug 2023 50 contributions
    ...Check-in process Mr Dilshan was fantastic with his warm welcoming, comprehensive explanations of all the JA Resort facilities & special offers for guests, location of our Room was perfect 👍👍 House-keeping services managed by Ms Sumith was extraordinary always replenishing our toiletries & providing fresh towels, room /balcony Cleanliness was always immaculate👌👌...
  • Josh T
    Josh T
    Jul 2023 2 contributions
    ...Room was cleaned everyday, fresh towels were changed every day, all staff were so profession and really made our trip perfect. Hinish our house keeper did an exceptional job in keeping our room spotless and tidy...
  • Kellianne S
    Kellianne S
    Jun 2023 4 contributions
    ...The housekeeping staff were amazing, fresh towels, gorgeous displays left on our bed and Fresh water and toiletries every time we asked for our room to be cleaned...
  • Lisa H
    Lisa H
    Jun 2023 3 contributions
    We just wanted to say what a fabulous hotel this is so clean and friendly nothing is too much trouble ... Our house keeping man Motilal pandey made sure everything was in order at all times of the day and always extremely attentive.. Thankyou you made our visit even more enjoyable...
  • Julie C
    Julie C
    Jun 2023 1 contribution
    ...My room was spotlessly clean every day, bed and pillows so comfortable...
  • Maria N
    Maria N
    Jun 2023 3 contributions
    ...The sea is very clean and the water is really warm...
  • Ualikhan D
    Ualikhan D
    May 2023 1 contribution
    ...Room cleaner, Dalim, was very professional as well. He kept our room very clean and cousy...
  • holadaygirl
    holadaygirl
    Apr 2023 19 contributions
    ...Immaculate, comfy rooms and grounds and staff who cannot do enough to accommodate your every need. Specific mention to: Aditya in housekeeping, Imran who whizzed about in the buggy, Omkar at the pool bar, Dillip in the beach hotel, Shrey at palm tree court and Runi in the Spa...
  • Daniel M
    Daniel M
    Apr 2023 1 contribution
    Very nice hotel the food was delicious and the hotel room was clean, all the facilities are great for all sorts of activities, the people are so welcoming...
  • Madina Zh
    Madina Zh
    Mar 2023 82 contributions
    Housekeeping is poor, for 10 days ended up using single piece of soap...
  • Pug296
    Pug296
    Mar 2023 102 contributions
    ...If you don’t want to tackle the impressive and immaculately kept 9 hole golf Course, on site, then have a little go around the par 3 course ( driving range converted) at 6.30pm on a Wednesday for around £20, which includes club hire...
  • Lynne M
    Lynne M
    Mar 2023 2 contributions
    ...This hotel is spotless & the staff faultless...
  • Jamnate
    Jamnate
    Feb 2023 122 contributions
    ...The resort itself was so so clean and well presented... We witnessed a family of five putting towels down in the morning and in the five hours we were there not returning once...
  • Helen S
    Helen S
    Feb 2023 15 contributions
    ...The rooms are a lovely size and again the staff take pride in keeping everything neat and tidy. The whole resort is spotless and makes for a very calm and relaxing holiday...
  • Musa  I
    Musa I
    Jan 2023 42 contributions
    ...The beach is spotless and plenty of towels and staff on hand to ensure you get the right spot... Always such a welcoming smile every morning ensuring my wife's Tea was strong with 2 tea bags and skimmed milk and my pot of coffee with full fat milk was available...
  • Linda E
    Linda E
    Nov 2022 2 contributions
    ...We were greeted with a smile everywhere we went within the hotel complex and everywhere was spotlessly clean...
  • sheikh-y
    sheikh-y
    Nov 2022 80 contributions
    ...The resort is always well-maintained and kept clean...
  • Mann s
    Mann s
    Sep 2022 2 contributions
    ...Rooms were also good ,nice view and very comfortable stay , room attendants were so kind and room was so clean .I will definitely recommend to stay at JA Beach hotel...
  • kiki210176
    kiki210176
    Sep 2022 15 contributions
    ...Extremely clean and very helpful and friendly staff...
  • Lovez2travel_11
    Lovez2travel_11
    May 2022 64 contributions
    ...Rooms and bathrooms small but spotless...
Powered by AI
Service
Attentive
Service at the hotel was mostly described as attentive, helpful, and friendly, with several staff members being praised by name. However, there were a few complaints about unhelpfulness and miscommunication.
  • Rob K
    Rob K
    Feb 2023 1 contribution
    We want to recognise two staff specifically. Sonam and Jenisha, who work tirelessly in the IBM Majed - they are the epitome of hospitality... Each visit is characterised by the warmest of welcomes and the broadest of smiles, their calmness belies their work ethic zipping around what must the busiest environment in the resort... 40 years of travelling and I’ve rarely met people like Sonam and Jenisha - if you want something done these two are the best...
  • Mike S
    Mike S
    Feb 2023 39 contributions
    ...This time, we though we would give the JA Beach Hotel a try and we were not disappointed at all. From stepping out of the taxi, the staff were on hand to escort us into the hotel and took charge of our luggage to go to our allocated room... The Reception staff went out of their way to see if there was a room available ( our official check in time was 3pm and we arrived at 10am)... By the time we came out of the dining room from breakfast, we were told a room was available... Our very grateful thanks to Mahamad who was on duty and made this possible What a kind and courteous gentleman he is and definately, a great asset for the hotel to have in a "front of house" role... Also Mark Anthony who helped us with an electrical problem in our room... Most of our meals were taken in the Beach Hotel each evening and there was always a wide variety of choices to suit everyone... The Dining Room staff were always professional and more than extremely helpful in ensuring our dinner was relaxed with exceptional service... We must mention Dillup and Sumith who looked after us so well with genuine kindness and smiles... All of our meals and service were under the careful supervision of the ever-present Uchita, who managed the dining room like a conductor controls an orchestra... At times when the Dining Room became busy, she was ever present in making sure everything was under control... A star performer, thank you for your kindness Uchita... Most of our time was spent around the pool in front of La Fontana and who can forget the pool barman Lakmal, the man with the photgraphic memory who always remembered your room number when you ordered a drink... Although we have always stayed at Palm Tree Court and it's larger rooms, this time, we found The Beach more than satisfactory and look forward to returning next year... Thank you to everyone who made our stay a happy one...
  • Musa  I
    Musa I
    Jan 2023 42 contributions
    ...I was not disappointed the hotel has kept its 5 star service and a brand new lake view hotel with excellent restaurants and amenities are an excellent addition. The beach is spotless and plenty of towels and staff on hand to ensure you get the right spot... Special shout out to our breakfast hosts Sonam and Uchita!... Always such a welcoming smile every morning ensuring my wife's Tea was strong with 2 tea bags and skimmed milk and my pot of coffee with full fat milk was available... The breakfast choice is incredible all you can eat with a choice to suit everyone... I fully recommend JA Resort the staff are amazing at making you feel at home...
  • lorraine k
    lorraine k
    Dec 2022 4 contributions
    Had a fantastic stay at the JA beach hotel... Good shuttle bus service to Dubai central and other mall... Reception staff could not do enough for you and a special mention to 'Dillip' who made a point of speaking with us every morning at breakfast and could not do enough to satisfy any needs we may have had... Brilliant customer awareness and wish Dillip well in the future adventures... Italian restaurant, highly recommend...
  • Charlotte C
    Charlotte C
    Dec 2022 12 contributions
    Wonderful hotel with exceptional staff and facilities. Special mention to the amazing ladies in the spa where we experienced massages and facials (the best I have ever had) ... Reception staff who organised our trips into Dubai centre and special mention to the attentive restaurant staff especially Dillip who looked after us so well and will certainly go far in the hospitality trade...
  • Linda E
    Linda E
    Nov 2022 2 contributions
    ...The service at the hotel was excellent, especially our table waiter, Dillip, who went above and beyond to make sure we had everything we needed, including making our morning coffee himself. We were greeted with a smile everywhere we went within the hotel complex and everywhere was spotlessly clean...
  • Lorraine C
    Lorraine C
    Oct 2022 122 contributions
    ...We did experience issues during our stay which we have taken up directly with JA and are more than pleased with their responses so will not be posting a negative review, but concentrate on the positives which is mainly the staff and quality of the restaurants. We never had any issues getting a sunbed or booking any restaurants and sometimes the pools during the day were empty so it felt like a nice relaxing week... It was lovely to see Dev on the beach and he welcomed us like we were old friends and every day looked after us and always stopped for a chat and to make sure our day was perfect... What a lovely man, a real credit to the hotel A special mention to Vipin in the Anchor Bar, so friendly remembered what we drank and our room number... Niluh and Showrya in Sports Cafe went out of their way to look after us, we never had an empty glass and made us feel so welcome... Special shout out to Mohsin who looked after us each night so well, going through the menu to give recommendations and making sure we got a table on our last night of our holiday... He really did go the extra mile... Service was perfect, but the food felt a bit lacking... Steak and Chips was just that, no garnish or side salad and the steak was very fatty...
  • Rand S
    Rand S
    Oct 2022 1 contribution
    ...It is a treat to anyone and to whom live in Dubai and thinking to go for a staycation... Kasun was an absolute delight to our stay, he is super friendly and genuinely eager to help.. he took us for buggy ride, he explained everything to us in details... I later saw him helping an elderly man in the wheelchair, the level of caring you won’t see anywhere else...
  • trupti a
    trupti a
    Oct 2022
    ...Thanuka, Fardeen and Nazim go an extra mile for their guests. We booked corporate meetings in ballroom and they served us very well and accommodated all the requests politely, they are excellent and hope the other staff can understand a lil about hospitality from them... Concierge staff is polite and professional... Nazim is very professional and polite and made exceptionally astounding arrangement dinner at Anchor beach for corporate guest with... the below message is for the front desk manager... I dont have all the names but Indian & Pilipino staff at front desk need to be trained on being courteous and follow instructions given by the client... I even dropped several emails copying reception.jbh@jaresorts.com but they were simply ignored...
  • hayley.v
    hayley.v
    Oct 2022 4 contributions
    ...We also used the facilities at the Lake View hotel, the buggy transfer was great and the pools at the Lake View were beautiful especially the adults only pool. The staff in the whole resort were so helpful and polite and a real asset to the JA Resort... I must give a special mention to Citra in Taperia who helped us choose a perfect selection of Tapas and was so friendly, also Tejas in the White Orchid, we had fantastic service, food and wines in the Thai Restaurant... Sette was another highlight and we had a wonderful meal, especially the Carpaccio starter, Divesh and Ashipa gave an amazing service... We would love to come back to the JA Resort again!...
  • Herzbluat
    Herzbluat
    Oct 2022 22 contributions
    ...What changed a lot is the level of service... Back in the 80s at arrival you got some hot towels, arabic coffee was offered... The breakfast menu became very little, the runners are hard to understand with their masks on but still they are very friendly... You get your drinks in plastic glasses like in the cheap hotels in Italy...
  • Kenny
    Kenny
    Oct 2022 1 contribution
    ...All the staff we’re so polite and really catered to all our needs, Especially Gabriel, he delivered amazing customer service, he made me and my family feel so at home, even speaking to us in our native language, which I really appreciated...
  • Sahm
    Sahm
    Sep 2022 2 contributions
    ...I Stayed here recently and would not go back to this resort, from the moment we checked in and staff very unhelpful when asking them things we knew this was going to be a bad experience, the rooms are basic and not what you expect from a hotel in Dubai, a premier inn room is nicer and cleaner than this. We stayed here as had few activities that we were looking forward to i.e the sea plane and swimming with horses, a different experience as previously done most of tourist things in Dubai, but when we got to resort the sea plane was not available and when we kept asking reception in morning about horses they kept telling us that it was fully booked, I then went up to the equestrian and asked them and said it is an activity they don't do anymore and are told to lie to the guests at reception to keep customers happy...
  • mike j
    mike j
    Sep 2022 40 contributions
    ...They have happy hour in the lounge from 6.30 - 7.30pm this is not for everybody. I want to take this opportunity of saying my personal thanks to the 2 barmen who work so hard in making sure we all receive our food orders, alcohol and non alcoholic beverages, teas, coffees etc... The 2 barmen who were so helpful in supplying me with my Gin & Tonics as I am slightly disabled and have a problem standing up when I have been sitting for a while areRanjeev & Nikhil... They always helped me out of my chair, made sure I had my walking stick and made my stay a memorable one... They also worked so hard for all Signature guests... Mr Mike wants to say a big thank you to them... The first being Marylin who really looked after me in helping me to put on my compression stocking and also apply cream to my leg, she always did this with a lovely smile on her face and was very helpful... She informed me that many years earlier she was a carer in the Philippines , so she certainly had the skills to look after me... Marylin, I want to say a big big thank you, you made my stay so enjoyable because of your assistance... The senior butler is John, he was always talking to the guests with a smile, nothing was too much trouble for him, he wanted to make sure that whatever he could do for a guest to make their stay more enjoyable, he would... He worked tirelessly for all his guests that used the Signature pool... I must mention Noble the butler, he was always there with a buggy for me and made sure I could always get back to my room and would assist me to get in safely... Altaf was extremely helpful to me whilst working on the front desk... The butler team were a credit to Signature and extremely knowledgeable, they really put themselves out to assist their guests in booking restaurants, dealing with transport to the airport on your behalf and dealing with the airline... Their top boss is Islam who is their senior manager, always got a smile, always helpful and always around to assist all the guests in making sure that there stay is a memorable one, a real character that makes this hotel and Signature something special... I would like to say Mr Mike is so happy with the service you gave me and I look forward to returning to the hotel in the not too distant future... I send my kindest regards to all of you for the help and assistance you gave me...
  • Janine B
    Janine B
    Sep 2022 1 contribution
    ...The staff are accommodating, especially Dillip, he constantly check on us if we need anything...
  • Mann s
    Mann s
    Sep 2022 2 contributions
    It was a great stay at JA Beach hotel we enjoyed alot here specialy in breakfast it was a huge endless breakfast,so many varieties so much have and all delicious. And what makes the endless experience of breakfast is a good service specialy Uchita she was very kind and helped us out to get a tour of breakfast she was a nice host for us ... Rooms were also good ,nice view and very comfortable stay , room attendants were so kind and room was so clean .I will definitely recommend to stay at JA Beach hotel...
  • TheOldies186337
    TheOldies186337
    Sep 2022 28 contributions
    ...Been going here for years as the standard is so high... Service always comes with a smile... This holiday became quite traumatic as my husband had a suspected stroke, but the prompt action of the management ensured he was hospitalised quickly where he was well looked after... As we had to delay our return home the reception staff were so kind rearranging rooms and flights, I don’t know what we would have done without them... Must really praise the staff and management for their care, concern and assistance, they were wonderful...
  • Just467
    Just467
    Sep 2022 36 contributions
    This was the first time we had stayed at the JA Beach Hotel, I can categorically say it was outstanding... Plenty of Sun loungers for everyone and we always got the location we wanted... The service at the desk was first class, in particular the manager who was very helpful and nothing was to much trouble...
  • Ellie-may D
    Ellie-may D
    Sep 2022 1 contribution
    ...This hotel is absolute amazing and all the staff here are so friendly and so willing to help and make your stay the best it can be... Our stay was made especially great my Kapil at the white orchid restraunt who was so helpful and lovely and even convinced me to try the passion fruit sorbet even though I was so full from all the food I’d eaten but I really didn’t regret it!... Also Dinesh every morning helping us with out towels and Martin... I can’t go on enough about how lovely the staff are here... Thank you all the staff at the JA beach resort you are doing an amazing job!...
  • Emma_t82
    Emma_t82
    Feb 2022 13 contributions
    ...The ladies on reception could have been a little friendlier - we've experienced better customer service in other Dubai hotels, but all other members of staff throughout the hotel were fantastic - nothing was too much trouble. We chose the All Inclusive option and it was fabulous - there were no issues with ordering drinks / food all day, the children enjoyed ice cream whenever they wanted and we managed to book tables at all the al a carte restaurants we liked... A real highlight of a very enjoyable stay was the birthday cake and balloons the hotel had arranged to be in our room on check in for our daughter...
Powered by AI
Amenities
Comprehensive
Guests appreciate the variety of amenities, including multiple pools, restaurants, and activities. However, some guests expressed disappointment with certain services or facilities.
  • Musa  I
    Musa I
    Jan 2023 42 contributions
    ...I was not disappointed the hotel has kept its 5 star service and a brand new lake view hotel with excellent restaurants and amenities are an excellent addition. The beach is spotless and plenty of towels and staff on hand to ensure you get the right spot... Always such a welcoming smile every morning ensuring my wife's Tea was strong with 2 tea bags and skimmed milk and my pot of coffee with full fat milk was available... The breakfast choice is incredible all you can eat with a choice to suit everyone... I fully recommend JA Resort the staff are amazing at making you feel at home...
  • Jenny
    Jenny
    Jan 2023 4 contributions
    ...The grounds of JA Resort are beautiful and you can access all three of the hotels in the resort by golf buggy or on foot - my favourite part was seeing the peacocks freely roaming around. The pools and beach are stunning - the signature pool is an absolute must!... So calming and relaxing with the most tentative staff / service... There are plenty of restaurants and bars to choose from with great food choices and not to mention the service!... I’d recommend staying at either the Beach or Palm Tree Court part of the hotel as you are directly on the beach and in close proximity to all of the amenities... The staff are incredible, always willing to go above and beyond to make the experience as magical as you could ever imagine... A special thank you to the Recreation and Food and Beverage Managers (and team) for making the stay so perfect...
  • flbmillie
    flbmillie
    Jan 2023 4 contributions
    The hotel and resort is absolutely beautiful. Everything, including our room, was immaculately clean... There was lots to do; mini golf, beach, LOTS of pools... However, there is a fab kids splash park/water park but we wasn’t allowed to take our little one in because he wasn’t tall enough (21 months).So keep this in mind... There was a smaller baby splash park and swings but had no baby type swings so my little boy was again upset... Plus the water coming from the splash park for babies was freezing cold so unusable... We also got a complimentary bottle of wine which was a nice touch...
  • Barrie T
    Barrie T
    Dec 2022 1 contribution
    Excellent food and facilities, the staff are amazing and pampered to every whim... The selection of pools/bars and restaurants make you feel like you’re on a new holiday every day...
  • Sarah H
    Sarah H
    Dec 2022 2 contributions
    ...Lovely hotel, some fabulous restaurants, Sette was the best. We planned all our evening meals and booked restaurants on the first day... The Vasco bar had a lovely atmosphere and the staff were fantastic... Opportunity to do water sports on an ultra all inclusive were limited to set hours which was disappointing, outside if the 2 single hours you had to pay... Overall an excellent hotel, some exceptional staff and a lovely holiday...
  • Charlotte C
    Charlotte C
    Dec 2022 12 contributions
    Wonderful hotel with exceptional staff and facilities. Special mention to the amazing ladies in the spa where we experienced massages and facials (the best I have ever had) ... Reception staff who organised our trips into Dubai centre and special mention to the attentive restaurant staff especially Dillip who looked after us so well and will certainly go far in the hospitality trade...
  • mike j
    mike j
    Dec 2022 40 contributions
    I visited this bar in the early evening and although they had DJ, the music was not too loud and the bar was not that busy... He got me a table close to the bar and also a big armchair which assisted me to stand up, during the conversation he told me about his wife and 5-month-old baby daughter, he was a wealth of information and told his barman to make sure they looked after me... I cannot thank them enough for every time I visited the bar he made sure I had the same table and a big chair... I also would like to mention the two barmen I met, Ashish who really made sure that the moment I finished my drink that it was replaced, I found out through talking to him that he is a qualified Sommelier level 3, which is a very high position and he certainly knew his wines, also the other barman, Anujay also extremely helpful and always smiling... I really enjoyed going to this bar because of the managers and the staff, and the music was really nice...
  • Tracey O
    Tracey O
    Nov 2022 2 contributions
    We lunched at the Captains bar most days, with a beautiful sea breeze cooling us down whilst enjoying a lovely lunch... It was also our pleasure to see Naresh working at the Signature pool where again he looked after us impeccably...
  • Linda E
    Linda E
    Nov 2022 2 contributions
    ...The service at the hotel was excellent, especially our table waiter, Dillip, who went above and beyond to make sure we had everything we needed, including making our morning coffee himself. We were greeted with a smile everywhere we went within the hotel complex and everywhere was spotlessly clean...
  • Lorraine C
    Lorraine C
    Oct 2022 122 contributions
    ...We never had any issues getting a sunbed or booking any restaurants and sometimes the pools during the day were empty so it felt like a nice relaxing week... What a lovely man, a real credit to the hotel A special mention to Vipin in the Anchor Bar, so friendly remembered what we drank and our room number... Niluh and Showrya in Sports Cafe went out of their way to look after us, we never had an empty glass and made us feel so welcome... Special shout out to Mohsin who looked after us each night so well, going through the menu to give recommendations and making sure we got a table on our last night of our holiday... Great music though and again, great staff...
  • hayley.v
    hayley.v
    Oct 2022 4 contributions
    ...We stayed at the Beach Hotel in a Sea View room, All Inclusive and the room was perfect. We also used the facilities at the Lake View hotel, the buggy transfer was great and the pools at the Lake View were beautiful especially the adults only pool... The staff in the whole resort were so helpful and polite and a real asset to the JA Resort... We enjoyed paddle boarding in the sea which was included in the All Inclusive and had a wonderful experience seeing turtles and many fish... We tried many of the restaurants and really enjoyed the Sports Bar for lunch and the Al A Carte restaurants in the evening were perfect... I must give a special mention to Citra in Taperia who helped us choose a perfect selection of Tapas and was so friendly, also Tejas in the White Orchid, we had fantastic service, food and wines in the Thai Restaurant... Sette was another highlight and we had a wonderful meal, especially the Carpaccio starter, Divesh and Ashipa gave an amazing service... We would love to come back to the JA Resort again!...
  • Getaway16851631190
    Getaway16851631190
    Sep 2022 6 contributions
    ...The hotel is very nice with great staff that attend to everything for you and couldn’t be more helpful. We loved being able to travel around the 3 hotels in the resort for pools, dining and activities.The choice of restaurants is great !!... We managed to dine at them all which gives a great variety with excellent service ... Whether it was having lunch at the captains table with a breeze blowing, having a drink at the sunset bar watching the sunset or dining at the White Orchid we loved them all for different reasons ... Nelson at the captains table , Uchita and Dulip at Ibn Majed, John at the signature pool, Basil at beach pool were all exceptional and gave us that one to one attention that makes you say we will go back !... The rooms are fairly small but adequate and kept clean...
  • Sahm
    Sahm
    Sep 2022 2 contributions
    ...We stayed here as had few activities that we were looking forward to i.e the sea plane and swimming with horses, a different experience as previously done most of tourist things in Dubai, but when we got to resort the sea plane was not available and when we kept asking reception in morning about horses they kept telling us that it was fully booked, I then went up to the equestrian and asked them and said it is an activity they don't do anymore and are told to lie to the guests at reception to keep customers happy...
  • mike j
    mike j
    Sep 2022 40 contributions
    ...Signature lounge is really a peaceful area within the complex. It has a salt water pool and outside bar and also outside tables and chairs where you can eat lunch, which is collected by the bar staff from the Captains Bar... They have happy hour in the lounge from 6.30 - 7.30pm this is not for everybody... I want to take this opportunity of saying my personal thanks to the 2 barmen who work so hard in making sure we all receive our food orders, alcohol and non alcoholic beverages, teas, coffees etc... The 2 barmen who were so helpful in supplying me with my Gin & Tonics as I am slightly disabled and have a problem standing up when I have been sitting for a while areRanjeev & Nikhil... They always helped me out of my chair, made sure I had my walking stick and made my stay a memorable one... They also worked so hard for all Signature guests... Marylin, I want to say a big big thank you, you made my stay so enjoyable because of your assistance... The senior butler is John, he was always talking to the guests with a smile, nothing was too much trouble for him, he wanted to make sure that whatever he could do for a guest to make their stay more enjoyable, he would... He worked tirelessly for all his guests that used the Signature pool... I must mention Noble the butler, he was always there with a buggy for me and made sure I could always get back to my room and would assist me to get in safely... The butler team were a credit to Signature and extremely knowledgeable, they really put themselves out to assist their guests in booking restaurants, dealing with transport to the airport on your behalf and dealing with the airline...
  • Janine B
    Janine B
    Sep 2022 1 contribution
    The dinner buffet was superb, nice and elegant with variety of international cuisines. The staff are accommodating, especially Dillip, he constantly check on us if we need anything... My stay here is definitely memorable and will surely comeback for me and my husband's next vacay...
  • Mann s
    Mann s
    Sep 2022 2 contributions
    It was a great stay at JA Beach hotel we enjoyed alot here specialy in breakfast it was a huge endless breakfast,so many varieties so much have and all delicious. And what makes the endless experience of breakfast is a good service specialy Uchita she was very kind and helped us out to get a tour of breakfast she was a nice host for us ... Rooms were also good ,nice view and very comfortable stay , room attendants were so kind and room was so clean .I will definitely recommend to stay at JA Beach hotel...
  • TheOldies186337
    TheOldies186337
    Sep 2022 28 contributions
    ...Have stayed at the Palm Tree Court and The Lake View but the Beach is our favourite. There are lots of top class restaurants to choose from... If you are a golfer this is the place for you as the 9 hole course is terrific... As we had to delay our return home the reception staff were so kind rearranging rooms and flights, I don’t know what we would have done without them... Must really praise the staff and management for their care, concern and assistance, they were wonderful...
  • Just467
    Just467
    Sep 2022 36 contributions
    This was the first time we had stayed at the JA Beach Hotel, I can categorically say it was outstanding. It was just what was needed, a short walk from our gorgeous room to the beach... Plenty of Sun loungers for everyone and we always got the location we wanted... All of the restaurants were fantastic, the White Orchid in particular was amazing and the dine around ability in the resort is a great way to spend your evenings... The service at the desk was first class, in particular the manager who was very helpful and nothing was to much trouble... I would thoroughly recommend the JA Beach Hotel and resort...
  • Richard M
    Richard M
    Sep 2022 883 contributions
    We stayed here to play golf for four days... It is about 30 minutes from main city of Dubai and the same from many of the golf courses... It has three hotels and created its own self contained resort so if you want a holiday where you do not want to travel its perfect... Great facilities for young and old... Lots of restaurants and we went all inclusive so no problems on food and drink... Basically everything Inclusive except champagne... Nevertheless there is a great choice outside of these hours spread across the hotels... Maybe if you have children looking for high tea you would also be limited... Great golf course on site also...
  • Emma_t82
    Emma_t82
    Feb 2022 13 contributions
    We stayed @ the JA Beach hotel with 2 children (aged 7 and 1) in a family suite which had lots of space... We chose the All Inclusive option and it was fabulous - there were no issues with ordering drinks / food all day, the children enjoyed ice cream whenever they wanted and we managed to book tables at all the al a carte restaurants we liked... The food at the buffet @ breakfast and dinner was incredible too... Our 7 year old loved the kids club and the activities timetable had lots going on, including a bird of prey display and a visit to the stables!!... A real highlight of a very enjoyable stay was the birthday cake and balloons the hotel had arranged to be in our room on check in for our daughter...
Powered by AI
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
5949Reviews653Q+A100Room tips
Traveler rating
  • 4,150
  • 1,206
  • 352
  • 115
  • 127
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Mubeen A wrote a review Yesterday
1 contribution
“I wanted to express my sincere appreciation for the outstanding service provided by the restaurant staff during my recent visit. From the moment I entered, the team was incredibly welcoming and attentive. The server was knowledgeable about the menu and made excellent recommendations. The entire dining experience was enhanced by the friendly and efficient service. Kudos to the team for creating a memorable and enjoyable evening. Thank you!” Appreciate Punith#Manoj#Dilip#Salman
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Charlotte C wrote a review Dec 2022
Sri Lanka12 contributions
Hotel's Favorite
Wonderful hotel with exceptional staff and facilities. Special mention to the amazing ladies in the spa where we experienced massages and facials (the best I have ever had) . Reception staff who organised our trips into Dubai centre and special mention to the attentive restaurant staff especially Dillip who looked after us so well and will certainly go far in the hospitality trade. I wouldn’t hesitate to recommend JA Resorts 😀
Read more
Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
Response from Murad Ahmed, Other at JA Beach Hotel
Responded Dec 20, 2022
Dear Charlotte C, Many heartfelt thanks for taking the time to share your feedback on your recent stay with us. It is a true pleasure that you had the most wonderful time and you were satisfied with absolutely everything offered at JA The Resort. Our associates are genuinely passionate about taking care of our guests and ensure they experience only the best service and thoroughly enjoy our facilities. I am pleased that they exceeded your expectations by delivering top notch service paired with our heartfelt hospitality. Along with Dillip, we cannot wait to welcome you back for another magnificent stay. Till then, please keep recommending us to other enthusiasts of unique holiday experiences! Best regards, Murad Ahmed Cluster Executive Assistant Manager JA The Resort
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
Gordon P wrote a review Dec 4
Isle of Man30 contributions
Back yet again - says it all really. I arrived in the morning and was allocated my room straight away (I was fully expecting to have to wait until the afternoon). I was then greeted by one of the restaurant hosts like a long lost friend. The hotel is perhaps not in what people think of Dubai style, glitz and chrome - but its staff make it a 7 star
Read more
Date of stay: December 2023Trip type: Traveled solo
Room Tip: If noise troubles you, ask if there are parties booked for the gardens and, if so, ask for a...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Murad Ahmed, Other at JA Beach Hotel
Responded 6 days ago
Dear gordonpairman, Thanks so much for your thoughtful review! We are thrilled to hear that your time at our beautiful resort was so memorable and enjoyable. We strive to give our guests a stay that goes above and beyond the typical hotel experience, and it is fantastic to know that our incredible associates and amenities did just that. We hope that the next time you find yourself in Dubai, we will be able to welcome you back again for another excellent visit. Best regards, Murad Ahmed Resident Manager JA The Resort
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Kerrieann M wrote a review Dec 3
1 contribution
I’m a little over due in posting this review but here we go. From the moment we arrived from London (which was very late at night) we were greeted & treated wonderfully. Checking in was a breeze & our room was beautiful, clean, the air conditioning was on for us and the food superb. All of the staff we dealt with were very welcoming. We really would like to say a huge thank you to Elvis. He was very friendly and helpful. We really enjoyed our private tour with Elvis of the resorts and his knowledge was great. All questions we asked he answered. Elvis you made our stay even better. We will return.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Just remember the resort is around 25 minute drive out of the main city.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Murad Ahmed, Other at JA Beach Hotel
Responded 6 days ago
Dear kerrieannm2023, Making sure our guests spend the most joyous time is what our associates are passionate about. Therefore, Elvis and the entire team are happy that they were able to offer you a fantastic holiday experience. We thank you for taking a moment out of your precious time to share your lovely experience with us here on Tripadvisor and hope for the opportunity to welcome you once again, and wish that your next visit may be as remarkable as the last. Best regards, Murad Ahmed Resident Manager JA The Resort
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Kal C wrote a review Dec 1
Liverpool, United Kingdom7 contributions
My wife and I have just returned from a wonderful weeks holiday at the JA Beach Hotel. We stayed in a suite at an all inclusive plus basis. All the restaurants are excellent but our favorites' were the Tapas and the Sette. Especial mention must go to Oyath, Binay and Gaia (the manager) who looked after us so well and nothing was too much trouble for them. Thanks again.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Do not panic - there are always loads of sunbeds.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Murad Ahmed, Other at JA Beach Hotel
Responded 6 days ago
Dear Kal C, I would like to thank you for taking the time to write your wonderful feedback. We are pleased that you had a great stay and always aim to delight our guests with our culinary offerings, heartfelt service, and facilities. Along with Oyath, Binay, Gaia, and the entire team, we are looking forward to welcoming you back soon! Best regards, Murad Ahmed Resident Manager JA The Resort
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Carla J wrote a review Nov 2023
5 contributions
Lovely family break - we had our 8 month old with us and all the staff were so accommodating, friendly and wanting to help us. Dillip was especially friendly and helpful every meal time! Food was amazing and the buffet was freshly topped up and looked tidy every time we went. Lots of pools to choose from! Baby/ young child splash pad was amazing! Travel cot provided was perfect and a good size. Location is a bit far out of the main part of Dubai but there’s a free shuttle service which was very good and efficient! Sette restaurant was our favourite and great value with half board. Can’t fault anything with the hotel we had a lovely stay!
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Check location based on what you want to do. If you want to stay in a resort most of the time...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
jeremy o wrote a review Nov 2023
1 contribution
Me and my son visit JA Beach hotel for the third time and we love the hotel. The pools are great and the food is great. Dillip is working at the hotel and he is awesome and very kind! I wish you the best Dillip!
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Martyn C wrote a review Nov 2023
Newcastle, United Kingdom7 contributions
Excellent relaxing break at JA Beach Resort. We have stayed several times before and enjoyed every one. It is 50 minutes from the airport and away from the City. We find it ideal for a relaxing beach holiday. The food and drinks were excellent. Service was excellent too. Lameez was attentive very helpful and Bibe S in the Sports Bar could not have been more helpful. This is a great place to go within reach of the City if you want to go but away from it if you're looking to relax!
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Murad Ahmed, Other at JA Beach Hotel
Responded 1 week ago
Dear Guest, Thank you so much for taking the time to share your positive experience. We are thrilled that you had an excellent and relaxing break with us. Your compliments on our culinary delights are greatly appreciated, and we are glad to hear that our associates heartfelt felt service, contributed to making your stay memorable. I will be sure to pass on your kind words to them. Thank you once again for choosing JA Beach Resort, and we look forward to welcoming you back for more wonderful experiences in the future. Best regards, Murad Ahmed Resident Manager JA The Resort
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Tornado T wrote a review Nov 2023
3 contributions
Mr Karim was really amazing welcoming us with maximum smile and generousity . He was able to provide us with the best experience that wven beyond our expectations. Hotel facilities are super. And this is a must Resort in dubai Thank you Mr Karim again
Read more
Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Murad Ahmed, Other at JA Beach Hotel
Responded 1 week ago
Dear Tornado T, We appreciate the time that you have invested in writing an overview of your experience with us. It is amazing to read that we could exceed your expectations with our facilities, and amenities, and to know that Karim made such a positive impact on your stay. This is the kind of experience we strive to deliver to all our guests. We sincerely look forward to welcoming you back and providing you with the exceptional quality and service that characterises our brand and resort. Best regards, Murad Ahmed Resident Manager JA The Resort
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Sebijo wrote a review Nov 2023
United Arab Emirates1 contribution
1st thing about the hotel is, you have a Sette which is one of the best restaurant according to me❤️. I visit sette few days back my experience was amazing and food was extremely delicious and service given by TUSHAR was amazing. I felt that he’s is an amazing person with an excellent personality. All the best team. We will see you soon next year 2024. 💐
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Murad Ahmed, Other at JA Beach Hotel
Responded 2 weeks ago
Dear Guest, Thank you for sharing your wonderful experience at Sette! We are delighted to hear that you enjoyed the delicious food and exceptional service provided by Tushar. We will make sure to pass along your kind words to Tushar and the entire team. Your encouragement is truly motivating, and it inspires us to continue delivering memorable dining experiences. We look forward to welcoming you back in 2024! Best regards, Murad Ahmed Resident Manager JA The Resort
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Dubai area.
PRICE RANGE
$229 - $428 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jebel ali golf hotel dubai, jebel ali golf resort and spa, jebel ali hotel dubai, jebel ali golf resort spa
LOCATION
United Arab EmiratesEmirate of DubaiDubaiJebel Ali
NUMBER OF ROOMS
235
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

JA BEACH HOTEL - Updated 2023 Prices & Resort Reviews (Dubai, United Arab Emirates)

Frequently Asked Questions about JA Beach Hotel
Which popular attractions are close to JA Beach Hotel?
Nearby attractions include LEGOLAND Dubai (4.8 miles), Dubai Parks and Resorts (4.9 miles), and Motiongate Dubai (4.7 miles).
What are some of the property amenities at JA Beach Hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at JA Beach Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JA Beach Hotel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at JA Beach Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to JA Beach Hotel?
Conveniently located restaurants include Sette, White Orchid Restaurant, and Kinara by Vikas Khanna.
Are there opportunities to exercise at JA Beach Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does JA Beach Hotel have an airport shuttle?
Yes, JA Beach Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does JA Beach Hotel have airport transportation?
Yes, JA Beach Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JA Beach Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does JA Beach Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.