...Check-in process Mr Dilshan was fantastic with his warm welcoming, comprehensive explanations of all the JA Resort facilities & special offers for guests, location of our Room was perfect 👍👍 House-keeping services managed by Ms Sumith was extraordinary always replenishing our toiletries & providing fresh towels, room /balcony Cleanliness was always immaculate👌👌...

...Superb hotel, location and facilities...

...The location, the rooms, the food are great...

Vastly Over priced for location and standard...

...not all the luggage they give us we have to call again .. we find a towel in the sink one of the rooms .. two rooms the tv not working.. one room the shower pipe open .. bad location of the room they give us near the parking and we were 8 families with kids how does this working...

...Location is a little far from town...

This hotel has a great location right on the beach of the JA Resort with a fantastic nine hole golf course nearby and Sports Cafe serving delicious food...

The hotel is beautiful, in a great location...

...lots to do for all, very friendly staff, clean beaches, quite location, food was excellent in all the restaurants...

...Plenty of Sun loungers for everyone and we always got the location we wanted...

Fabulous location on beach, short taxi ride into city...

...Drinks are fantastic, atmosphere great and the 2 barman are the stars...

...The swimming pool was lovely and topped off with a pool bar...

...The hotel's family-friendly atmosphere made it enjoyable for everyone, from the youngest to the oldest in our group...

...Best for family Calm environment and superb food...

...However, we wanted a quiet environment away from the city noise and that is what we found...

...Lovely welcoming feel about the whole place...

...), and fantastic service by all staff with special mentions to Divesh in the beautifully positioned Sette restaurant ( although the layout and ambiance could be improved in my opinion, but food absolutely delicious), and Aey on the water sports reception ( who took it upon herself to take pictures of me ‘in action’ and E mailed them to me… free of charge of course)...

...A big bonus for us was the Soul Beach club a 5 minutes walk round the marina. We visited twice for the great atmosphere food and drinks...

...Each visit is characterised by the warmest of welcomes and the broadest of smiles, their calmness belies their work ethic zipping around what must the busiest environment in the resort...

...Also for my birthday cake & decorations...

...It’s a beautiful hotel and very kids friendly...

I visited this bar in the early evening and although they had DJ, the music was not too loud and the bar was not that busy... He got me a table close to the bar and also a big armchair which assisted me to stand up, during the conversation he told me about his wife and 5-month-old baby daughter, he was a wealth of information and told his barman to make sure they looked after me... I really enjoyed going to this bar because of the managers and the staff, and the music was really nice...

Great atmosphere at IBN Majid thanx to Uchita,Aman and Sourav for great service. Great food and nice Christmas mass decorations...

...The Vasco bar had a lovely atmosphere and the staff were fantastic...

...The ambiance was good and despite some kids running around everyone was very respectful...

...beautifully presented rooms, incredible views, Staffs are unbelievably helpful. Kudos to Big John and Kimani for the extra touches...

...Nice setting with a relaxing, calming feel. Good environment for a family dinner...

...The food and atmosphere was incredible, Umi and Jipin were always wonderful along with the rest of the staff: Arun, Sulistyowati, Cynthia, Putu, Shawrya, Stefan, Akhar, Nilv and Janak...

...As whole, we would always recommend this hotel for its service and relaxed family environment!...

...Serene environment, nice pools, nice food( but was repeated too many times) shuttle service was good, great staff, even though some few mix up here and there but that OK since its a human environment and these things play out...

...Fortunately enough, it was 2 AM and there was a night shift manager available to assist, one of the most respectable managers I highly commend Murad and another manager named Alex were extremely helpful with deescalating the situation, they promised they would cover 25% off of the room rate plus an upgrade.. That same night these managers changed our room from the one with bugs to a new one temporarily... A while later that day another manager lady named Sofia, probably the most disliked encounter I’ve had since my 20 years was with her, she calls me to inform me that they checked the system if we want to return to the room with bugs which they have recently sprayed with chemicals from pest control, so I came to the lobby to share the video of the bugs with her, so then she insisted that there is nothing much they can do and that if we feel unhappy she said she would change us to the garden view room, and she “warned” me that if I think about changing rooms to a garden view room, I’ll expect to see more insects since it’s summer and it’s on ground floor, I did not feel welcome yet she insisted in a way that there was no upgrade based on the incident we had...

...I called three days in advance to request amenities in the room and a cake at Sette restaurant... The tray with room service was never collected from the room... The Housekeeping and Room service never picked up the phone... There was no turn-down service, and they didn't even provide water for the room in such heat...

...Check-in process Mr Dilshan was fantastic with his warm welcoming, comprehensive explanations of all the JA Resort facilities & special offers for guests, location of our Room was perfect 👍👍 House-keeping services managed by Ms Sumith was extraordinary always replenishing our toiletries & providing fresh towels, room /balcony Cleanliness was always immaculate👌👌...

...This person will always help you solve your issue with staying at the hotel...

The Beach hotel rooms were not upto the mark to classify them as 5 star... Apart from that the 9 rooms booked, each had issues with either AC cooling, non working refrigerator or leakages in the washroom... However the exorbitant winter prices does not justify the services provided...

...The management reception team were especially helpful when a problem with the room happened even coming to personally apologise... Also thanks to Samuel who arrange a room upgrade for us...

...Many of us pay extra for rooms and bring nannies to be with kids at such places...

...The housekeeping staff were amazing, fresh towels, gorgeous displays left on our bed and Fresh water and toiletries every time we asked for our room to be cleaned...

...They give me disaster room connected and when u complain they will let you feel that they don’t really care for the guests they only care that you pay 1k per night...

Horrible experience started with the time of checking in as I booked through booking.com and the amount was paid a week before the checkin date but when I reached the reception team informed me that they can not find my reservation and waited for an hour for them to find me a room and I believe the room was booked under someone else name and he did not check in...

...Doesn’t seem very well advertised at the hotel... We paid any balance on our room account by cash which you then have the money refunded...

...We stayed in the Beach Hotel on an all inclusive package and enjoyed the lake view hotel as part of the all inclusive... We would recommend this accommodation for value for money and good around service...

...From stepping out of the taxi, the staff were on hand to escort us into the hotel and took charge of our luggage to go to our allocated room. The Reception staff went out of their way to see if there was a room available ( our official check in time was 3pm and we arrived at 10am)... By the time we came out of the dining room from breakfast, we were told a room was available... Also Mark Anthony who helped us with an electrical problem in our room... The Dining Room staff were always professional and more than extremely helpful in ensuring our dinner was relaxed with exceptional service... Although we have always stayed at Palm Tree Court and it's larger rooms, this time, we found The Beach more than satisfactory and look forward to returning next year...

...Everything, including our room, was immaculately clean... Very large corporate events with loud music and an even louder microphone... Very disappointing response considering it was not a cheap stay...

...In the JA beach hotel, the room was great but we specially liked the service of employees, their hospitality and their kindness...

...The sea view room made a difference in our stay and the spacious balcony that allowed us to enjoy a night breeze and enjoy a cup of coffee...

Absolutely shocking level of care, i booked suite which upon arrival overlooked a building site and skips, it toke a hour to move us to a different suite which had a better view but was lower quality and not as advertised...

...As we had to delay our return home the reception staff were so kind rearranging rooms and flights, I don’t know what we would have done without them...

I Stayed here recently and would not go back to this resort, from the moment we checked in and staff very unhelpful when asking them things we knew this was going to be a bad experience, the rooms are basic and not what you expect from a hotel in Dubai, a premier inn room is nicer and cleaner than this...

We stayed @ the JA Beach hotel with 2 children (aged 7 and 1) in a family suite which had lots of space...

...Fortunately enough, it was 2 AM and there was a night shift manager available to assist, one of the most respectable managers I highly commend Murad and another manager named Alex were extremely helpful with deescalating the situation, they promised they would cover 25% off of the room rate plus an upgrade.. That same night these managers changed our room from the one with bugs to a new one temporarily...

My stay with my family during our summer vacation indeed worth the cost, we were overwhelmed with the luxurious interior, mouthwatering meals and the warmth service provided throughout...

...Nannies/parents were not allowed for smaller kids and are charged to be taken care for as per their age... Many of us pay extra for rooms and bring nannies to be with kids at such places... It was ridiculous to pay extra at kids club to care for them when we brought nannies to do the job, who were not allowed to stay with them... During summer, at the reception, when asked for water, we were asked to buy a bottle of water from the hotel restaurant...

The weekend day passes and over nighters were a nightmare, very noisy, kids running up and down the stairs and landing, smoking in the rooms, balconies and around the pool area...

Lovely hotel and delicious buffet dinner BUT Easter lunch and alternative restaurants a total rip off. You pay all inc. Then they offer you places to eat that you pay more for to get less... 290 direm for the same bottle of wine you get included which is under £10 at home!... (£72) They shut other restaurants to offer you this great opportunity that you never wanted because you booked all.inc so you only paid one price in advance...

...We went one week, and bought all inclusive, with a 6 and a 10yo... We went to IBM Battutta Mall once, it was 55 AED one way, so Taxi is cheap, but everything else is pricy... JA Resort is not far from Legoland, but tickets are 330 AED/person... A trip to the desert to sand dive or take a picture with a camel starts with 250AED/person and gets more expensive depending on how long trip you wanna take...

Although it's a bit of a way out of town, a free shuttle bus was provided 3 times a day to take us from 10am and the last bus ack in the evening was 10pm although we found taxis very cheap from about 100dhr from the centre of Dubai... We stayed in the Beach Hotel on an all inclusive package and enjoyed the lake view hotel as part of the all inclusive... We would recommend this accommodation for value for money and good around service...

...Doesn’t seem very well advertised at the hotel... This resort is about a 25 mins drive into the city and costs around £20 by taxi... I had to pay a currency conversion fee through my bank of £16 too...

...They give me disaster room connected and when u complain they will let you feel that they don’t really care for the guests they only care that you pay 1k per night...

...If you don’t want to tackle the impressive and immaculately kept 9 hole golf Course, on site, then have a little go around the par 3 course ( driving range converted) at 6.30pm on a Wednesday for around £20, which includes club hire. All inclusive is a no brainier; my partner and myself worked out we would have spent the equivalent of £340, between us, each day on food and drink… and we’re not big indulgers!...

...In terms of value for money this resort is a must, given the access to all three hotels, easy links between them and the dine-around experience available...

...Very disappointed the price did not match the service at all... The waiter asked us to pay for our dinner, but it was already paid (we paid half board package with dinner and breakfast included through booking.com)... He could have double checked before giving us a bill or at least apologize for a mistake... By the way the drinks were not included and it is not mentioned anywhere on the website... Which is a disappointed part because if you go to dinner you obviously will order a drink...

...Every where I go I have to pay even the pool bar however all the other guest can sign the bill and pay upon checkout and I do not know why only me !...

the most embarrassing thing is that the hotel is all inclusive but you cannot order coffee because they ask for deposit... after a couple attempts I was pissed off and stopped ordering anything... so I cannot say I was enjoying all-inclusive service...

...Being half board you can have 3 courses in the resraunts on a evening and the food is Michelin standard!...

...But the noise if staying in the beach hotel is extremely irritating, kept me awake and woke me from my sleep multiple times... But the.men two days later the same happened again and when I spoke with reception I was told ‘next time to stay in a different hotel on the resort’... Very disappointing response considering it was not a cheap stay...

A very big thank you to Yasmin Elkafafy from reservations who arranged our booking, not only did Yasmin arrange the booking, there was not one day of our stay where she didn't check in with my sons and I to make sure everything was perfect, Yasmin often contacted us in her own time...

Unfortunately an unpleasant visit to the JA Beach resort last weekend... Extremely poor value for money, especially in a city with large choice of hotels and resorts of various service level offerings...

...Opportunity to do water sports on an ultra all inclusive were limited to set hours which was disappointing, outside if the 2 single hours you had to pay...

I Stayed here recently and would not go back to this resort, from the moment we checked in and staff very unhelpful when asking them things we knew this was going to be a bad experience, the rooms are basic and not what you expect from a hotel in Dubai, a premier inn room is nicer and cleaner than this...

...Check-in process Mr Dilshan was fantastic with his warm welcoming, comprehensive explanations of all the JA Resort facilities & special offers for guests, location of our Room was perfect 👍👍 House-keeping services managed by Ms Sumith was extraordinary always replenishing our toiletries & providing fresh towels, room /balcony Cleanliness was always immaculate👌👌...

...Room was cleaned everyday, fresh towels were changed every day, all staff were so profession and really made our trip perfect. Hinish our house keeper did an exceptional job in keeping our room spotless and tidy...

...The housekeeping staff were amazing, fresh towels, gorgeous displays left on our bed and Fresh water and toiletries every time we asked for our room to be cleaned...

We just wanted to say what a fabulous hotel this is so clean and friendly nothing is too much trouble ... Our house keeping man Motilal pandey made sure everything was in order at all times of the day and always extremely attentive.. Thankyou you made our visit even more enjoyable...

...My room was spotlessly clean every day, bed and pillows so comfortable...

...The sea is very clean and the water is really warm...

...Room cleaner, Dalim, was very professional as well. He kept our room very clean and cousy...

...Immaculate, comfy rooms and grounds and staff who cannot do enough to accommodate your every need. Specific mention to: Aditya in housekeeping, Imran who whizzed about in the buggy, Omkar at the pool bar, Dillip in the beach hotel, Shrey at palm tree court and Runi in the Spa...

Very nice hotel the food was delicious and the hotel room was clean, all the facilities are great for all sorts of activities, the people are so welcoming...

Housekeeping is poor, for 10 days ended up using single piece of soap...

...If you don’t want to tackle the impressive and immaculately kept 9 hole golf Course, on site, then have a little go around the par 3 course ( driving range converted) at 6.30pm on a Wednesday for around £20, which includes club hire...

...This hotel is spotless & the staff faultless...

...The resort itself was so so clean and well presented... We witnessed a family of five putting towels down in the morning and in the five hours we were there not returning once...

...The rooms are a lovely size and again the staff take pride in keeping everything neat and tidy. The whole resort is spotless and makes for a very calm and relaxing holiday...

...The beach is spotless and plenty of towels and staff on hand to ensure you get the right spot... Always such a welcoming smile every morning ensuring my wife's Tea was strong with 2 tea bags and skimmed milk and my pot of coffee with full fat milk was available...

...We were greeted with a smile everywhere we went within the hotel complex and everywhere was spotlessly clean...

...The resort is always well-maintained and kept clean...

...Rooms were also good ,nice view and very comfortable stay , room attendants were so kind and room was so clean .I will definitely recommend to stay at JA Beach hotel...

...Extremely clean and very helpful and friendly staff...

...Rooms and bathrooms small but spotless...

We want to recognise two staff specifically. Sonam and Jenisha, who work tirelessly in the IBM Majed - they are the epitome of hospitality... Each visit is characterised by the warmest of welcomes and the broadest of smiles, their calmness belies their work ethic zipping around what must the busiest environment in the resort... 40 years of travelling and I’ve rarely met people like Sonam and Jenisha - if you want something done these two are the best...

...This time, we though we would give the JA Beach Hotel a try and we were not disappointed at all. From stepping out of the taxi, the staff were on hand to escort us into the hotel and took charge of our luggage to go to our allocated room... The Reception staff went out of their way to see if there was a room available ( our official check in time was 3pm and we arrived at 10am)... By the time we came out of the dining room from breakfast, we were told a room was available... Our very grateful thanks to Mahamad who was on duty and made this possible What a kind and courteous gentleman he is and definately, a great asset for the hotel to have in a "front of house" role... Also Mark Anthony who helped us with an electrical problem in our room... Most of our meals were taken in the Beach Hotel each evening and there was always a wide variety of choices to suit everyone... The Dining Room staff were always professional and more than extremely helpful in ensuring our dinner was relaxed with exceptional service... We must mention Dillup and Sumith who looked after us so well with genuine kindness and smiles... All of our meals and service were under the careful supervision of the ever-present Uchita, who managed the dining room like a conductor controls an orchestra... At times when the Dining Room became busy, she was ever present in making sure everything was under control... A star performer, thank you for your kindness Uchita... Most of our time was spent around the pool in front of La Fontana and who can forget the pool barman Lakmal, the man with the photgraphic memory who always remembered your room number when you ordered a drink... Although we have always stayed at Palm Tree Court and it's larger rooms, this time, we found The Beach more than satisfactory and look forward to returning next year... Thank you to everyone who made our stay a happy one...

...I was not disappointed the hotel has kept its 5 star service and a brand new lake view hotel with excellent restaurants and amenities are an excellent addition. The beach is spotless and plenty of towels and staff on hand to ensure you get the right spot... Special shout out to our breakfast hosts Sonam and Uchita!... Always such a welcoming smile every morning ensuring my wife's Tea was strong with 2 tea bags and skimmed milk and my pot of coffee with full fat milk was available... The breakfast choice is incredible all you can eat with a choice to suit everyone... I fully recommend JA Resort the staff are amazing at making you feel at home...

Had a fantastic stay at the JA beach hotel... Good shuttle bus service to Dubai central and other mall... Reception staff could not do enough for you and a special mention to 'Dillip' who made a point of speaking with us every morning at breakfast and could not do enough to satisfy any needs we may have had... Brilliant customer awareness and wish Dillip well in the future adventures... Italian restaurant, highly recommend...

Wonderful hotel with exceptional staff and facilities. Special mention to the amazing ladies in the spa where we experienced massages and facials (the best I have ever had) ... Reception staff who organised our trips into Dubai centre and special mention to the attentive restaurant staff especially Dillip who looked after us so well and will certainly go far in the hospitality trade...

...The service at the hotel was excellent, especially our table waiter, Dillip, who went above and beyond to make sure we had everything we needed, including making our morning coffee himself. We were greeted with a smile everywhere we went within the hotel complex and everywhere was spotlessly clean...

...We did experience issues during our stay which we have taken up directly with JA and are more than pleased with their responses so will not be posting a negative review, but concentrate on the positives which is mainly the staff and quality of the restaurants. We never had any issues getting a sunbed or booking any restaurants and sometimes the pools during the day were empty so it felt like a nice relaxing week... It was lovely to see Dev on the beach and he welcomed us like we were old friends and every day looked after us and always stopped for a chat and to make sure our day was perfect... What a lovely man, a real credit to the hotel A special mention to Vipin in the Anchor Bar, so friendly remembered what we drank and our room number... Niluh and Showrya in Sports Cafe went out of their way to look after us, we never had an empty glass and made us feel so welcome... Special shout out to Mohsin who looked after us each night so well, going through the menu to give recommendations and making sure we got a table on our last night of our holiday... He really did go the extra mile... Service was perfect, but the food felt a bit lacking... Steak and Chips was just that, no garnish or side salad and the steak was very fatty...

...It is a treat to anyone and to whom live in Dubai and thinking to go for a staycation... Kasun was an absolute delight to our stay, he is super friendly and genuinely eager to help.. he took us for buggy ride, he explained everything to us in details... I later saw him helping an elderly man in the wheelchair, the level of caring you won’t see anywhere else...

...Thanuka, Fardeen and Nazim go an extra mile for their guests. We booked corporate meetings in ballroom and they served us very well and accommodated all the requests politely, they are excellent and hope the other staff can understand a lil about hospitality from them... Concierge staff is polite and professional... Nazim is very professional and polite and made exceptionally astounding arrangement dinner at Anchor beach for corporate guest with... the below message is for the front desk manager... I dont have all the names but Indian & Pilipino staff at front desk need to be trained on being courteous and follow instructions given by the client... I even dropped several emails copying reception.jbh@jaresorts.com but they were simply ignored...

...We also used the facilities at the Lake View hotel, the buggy transfer was great and the pools at the Lake View were beautiful especially the adults only pool. The staff in the whole resort were so helpful and polite and a real asset to the JA Resort... I must give a special mention to Citra in Taperia who helped us choose a perfect selection of Tapas and was so friendly, also Tejas in the White Orchid, we had fantastic service, food and wines in the Thai Restaurant... Sette was another highlight and we had a wonderful meal, especially the Carpaccio starter, Divesh and Ashipa gave an amazing service... We would love to come back to the JA Resort again!...

...What changed a lot is the level of service... Back in the 80s at arrival you got some hot towels, arabic coffee was offered... The breakfast menu became very little, the runners are hard to understand with their masks on but still they are very friendly... You get your drinks in plastic glasses like in the cheap hotels in Italy...

...All the staff we’re so polite and really catered to all our needs, Especially Gabriel, he delivered amazing customer service, he made me and my family feel so at home, even speaking to us in our native language, which I really appreciated...

...I Stayed here recently and would not go back to this resort, from the moment we checked in and staff very unhelpful when asking them things we knew this was going to be a bad experience, the rooms are basic and not what you expect from a hotel in Dubai, a premier inn room is nicer and cleaner than this. We stayed here as had few activities that we were looking forward to i.e the sea plane and swimming with horses, a different experience as previously done most of tourist things in Dubai, but when we got to resort the sea plane was not available and when we kept asking reception in morning about horses they kept telling us that it was fully booked, I then went up to the equestrian and asked them and said it is an activity they don't do anymore and are told to lie to the guests at reception to keep customers happy...

...They have happy hour in the lounge from 6.30 - 7.30pm this is not for everybody. I want to take this opportunity of saying my personal thanks to the 2 barmen who work so hard in making sure we all receive our food orders, alcohol and non alcoholic beverages, teas, coffees etc... The 2 barmen who were so helpful in supplying me with my Gin & Tonics as I am slightly disabled and have a problem standing up when I have been sitting for a while areRanjeev & Nikhil... They always helped me out of my chair, made sure I had my walking stick and made my stay a memorable one... They also worked so hard for all Signature guests... Mr Mike wants to say a big thank you to them... The first being Marylin who really looked after me in helping me to put on my compression stocking and also apply cream to my leg, she always did this with a lovely smile on her face and was very helpful... She informed me that many years earlier she was a carer in the Philippines , so she certainly had the skills to look after me... Marylin, I want to say a big big thank you, you made my stay so enjoyable because of your assistance... The senior butler is John, he was always talking to the guests with a smile, nothing was too much trouble for him, he wanted to make sure that whatever he could do for a guest to make their stay more enjoyable, he would... He worked tirelessly for all his guests that used the Signature pool... I must mention Noble the butler, he was always there with a buggy for me and made sure I could always get back to my room and would assist me to get in safely... Altaf was extremely helpful to me whilst working on the front desk... The butler team were a credit to Signature and extremely knowledgeable, they really put themselves out to assist their guests in booking restaurants, dealing with transport to the airport on your behalf and dealing with the airline... Their top boss is Islam who is their senior manager, always got a smile, always helpful and always around to assist all the guests in making sure that there stay is a memorable one, a real character that makes this hotel and Signature something special... I would like to say Mr Mike is so happy with the service you gave me and I look forward to returning to the hotel in the not too distant future... I send my kindest regards to all of you for the help and assistance you gave me...

...The staff are accommodating, especially Dillip, he constantly check on us if we need anything...

It was a great stay at JA Beach hotel we enjoyed alot here specialy in breakfast it was a huge endless breakfast,so many varieties so much have and all delicious. And what makes the endless experience of breakfast is a good service specialy Uchita she was very kind and helped us out to get a tour of breakfast she was a nice host for us ... Rooms were also good ,nice view and very comfortable stay , room attendants were so kind and room was so clean .I will definitely recommend to stay at JA Beach hotel...

...Been going here for years as the standard is so high... Service always comes with a smile... This holiday became quite traumatic as my husband had a suspected stroke, but the prompt action of the management ensured he was hospitalised quickly where he was well looked after... As we had to delay our return home the reception staff were so kind rearranging rooms and flights, I don’t know what we would have done without them... Must really praise the staff and management for their care, concern and assistance, they were wonderful...

This was the first time we had stayed at the JA Beach Hotel, I can categorically say it was outstanding... Plenty of Sun loungers for everyone and we always got the location we wanted... The service at the desk was first class, in particular the manager who was very helpful and nothing was to much trouble...

...This hotel is absolute amazing and all the staff here are so friendly and so willing to help and make your stay the best it can be... Our stay was made especially great my Kapil at the white orchid restraunt who was so helpful and lovely and even convinced me to try the passion fruit sorbet even though I was so full from all the food I’d eaten but I really didn’t regret it!... Also Dinesh every morning helping us with out towels and Martin... I can’t go on enough about how lovely the staff are here... Thank you all the staff at the JA beach resort you are doing an amazing job!...

...The ladies on reception could have been a little friendlier - we've experienced better customer service in other Dubai hotels, but all other members of staff throughout the hotel were fantastic - nothing was too much trouble. We chose the All Inclusive option and it was fabulous - there were no issues with ordering drinks / food all day, the children enjoyed ice cream whenever they wanted and we managed to book tables at all the al a carte restaurants we liked... A real highlight of a very enjoyable stay was the birthday cake and balloons the hotel had arranged to be in our room on check in for our daughter...

...I was not disappointed the hotel has kept its 5 star service and a brand new lake view hotel with excellent restaurants and amenities are an excellent addition. The beach is spotless and plenty of towels and staff on hand to ensure you get the right spot... Always such a welcoming smile every morning ensuring my wife's Tea was strong with 2 tea bags and skimmed milk and my pot of coffee with full fat milk was available... The breakfast choice is incredible all you can eat with a choice to suit everyone... I fully recommend JA Resort the staff are amazing at making you feel at home...

...The grounds of JA Resort are beautiful and you can access all three of the hotels in the resort by golf buggy or on foot - my favourite part was seeing the peacocks freely roaming around. The pools and beach are stunning - the signature pool is an absolute must!... So calming and relaxing with the most tentative staff / service... There are plenty of restaurants and bars to choose from with great food choices and not to mention the service!... I’d recommend staying at either the Beach or Palm Tree Court part of the hotel as you are directly on the beach and in close proximity to all of the amenities... The staff are incredible, always willing to go above and beyond to make the experience as magical as you could ever imagine... A special thank you to the Recreation and Food and Beverage Managers (and team) for making the stay so perfect...

The hotel and resort is absolutely beautiful. Everything, including our room, was immaculately clean... There was lots to do; mini golf, beach, LOTS of pools... However, there is a fab kids splash park/water park but we wasn’t allowed to take our little one in because he wasn’t tall enough (21 months).So keep this in mind... There was a smaller baby splash park and swings but had no baby type swings so my little boy was again upset... Plus the water coming from the splash park for babies was freezing cold so unusable... We also got a complimentary bottle of wine which was a nice touch...

Excellent food and facilities, the staff are amazing and pampered to every whim... The selection of pools/bars and restaurants make you feel like you’re on a new holiday every day...

...Lovely hotel, some fabulous restaurants, Sette was the best. We planned all our evening meals and booked restaurants on the first day... The Vasco bar had a lovely atmosphere and the staff were fantastic... Opportunity to do water sports on an ultra all inclusive were limited to set hours which was disappointing, outside if the 2 single hours you had to pay... Overall an excellent hotel, some exceptional staff and a lovely holiday...

Wonderful hotel with exceptional staff and facilities. Special mention to the amazing ladies in the spa where we experienced massages and facials (the best I have ever had) ... Reception staff who organised our trips into Dubai centre and special mention to the attentive restaurant staff especially Dillip who looked after us so well and will certainly go far in the hospitality trade...

I visited this bar in the early evening and although they had DJ, the music was not too loud and the bar was not that busy... He got me a table close to the bar and also a big armchair which assisted me to stand up, during the conversation he told me about his wife and 5-month-old baby daughter, he was a wealth of information and told his barman to make sure they looked after me... I cannot thank them enough for every time I visited the bar he made sure I had the same table and a big chair... I also would like to mention the two barmen I met, Ashish who really made sure that the moment I finished my drink that it was replaced, I found out through talking to him that he is a qualified Sommelier level 3, which is a very high position and he certainly knew his wines, also the other barman, Anujay also extremely helpful and always smiling... I really enjoyed going to this bar because of the managers and the staff, and the music was really nice...

We lunched at the Captains bar most days, with a beautiful sea breeze cooling us down whilst enjoying a lovely lunch... It was also our pleasure to see Naresh working at the Signature pool where again he looked after us impeccably...

...The service at the hotel was excellent, especially our table waiter, Dillip, who went above and beyond to make sure we had everything we needed, including making our morning coffee himself. We were greeted with a smile everywhere we went within the hotel complex and everywhere was spotlessly clean...

...We never had any issues getting a sunbed or booking any restaurants and sometimes the pools during the day were empty so it felt like a nice relaxing week... What a lovely man, a real credit to the hotel A special mention to Vipin in the Anchor Bar, so friendly remembered what we drank and our room number... Niluh and Showrya in Sports Cafe went out of their way to look after us, we never had an empty glass and made us feel so welcome... Special shout out to Mohsin who looked after us each night so well, going through the menu to give recommendations and making sure we got a table on our last night of our holiday... Great music though and again, great staff...

...We stayed at the Beach Hotel in a Sea View room, All Inclusive and the room was perfect. We also used the facilities at the Lake View hotel, the buggy transfer was great and the pools at the Lake View were beautiful especially the adults only pool... The staff in the whole resort were so helpful and polite and a real asset to the JA Resort... We enjoyed paddle boarding in the sea which was included in the All Inclusive and had a wonderful experience seeing turtles and many fish... We tried many of the restaurants and really enjoyed the Sports Bar for lunch and the Al A Carte restaurants in the evening were perfect... I must give a special mention to Citra in Taperia who helped us choose a perfect selection of Tapas and was so friendly, also Tejas in the White Orchid, we had fantastic service, food and wines in the Thai Restaurant... Sette was another highlight and we had a wonderful meal, especially the Carpaccio starter, Divesh and Ashipa gave an amazing service... We would love to come back to the JA Resort again!...

...The hotel is very nice with great staff that attend to everything for you and couldn’t be more helpful. We loved being able to travel around the 3 hotels in the resort for pools, dining and activities.The choice of restaurants is great !!... We managed to dine at them all which gives a great variety with excellent service ... Whether it was having lunch at the captains table with a breeze blowing, having a drink at the sunset bar watching the sunset or dining at the White Orchid we loved them all for different reasons ... Nelson at the captains table , Uchita and Dulip at Ibn Majed, John at the signature pool, Basil at beach pool were all exceptional and gave us that one to one attention that makes you say we will go back !... The rooms are fairly small but adequate and kept clean...

...We stayed here as had few activities that we were looking forward to i.e the sea plane and swimming with horses, a different experience as previously done most of tourist things in Dubai, but when we got to resort the sea plane was not available and when we kept asking reception in morning about horses they kept telling us that it was fully booked, I then went up to the equestrian and asked them and said it is an activity they don't do anymore and are told to lie to the guests at reception to keep customers happy...

...Signature lounge is really a peaceful area within the complex. It has a salt water pool and outside bar and also outside tables and chairs where you can eat lunch, which is collected by the bar staff from the Captains Bar... They have happy hour in the lounge from 6.30 - 7.30pm this is not for everybody... I want to take this opportunity of saying my personal thanks to the 2 barmen who work so hard in making sure we all receive our food orders, alcohol and non alcoholic beverages, teas, coffees etc... The 2 barmen who were so helpful in supplying me with my Gin & Tonics as I am slightly disabled and have a problem standing up when I have been sitting for a while areRanjeev & Nikhil... They always helped me out of my chair, made sure I had my walking stick and made my stay a memorable one... They also worked so hard for all Signature guests... Marylin, I want to say a big big thank you, you made my stay so enjoyable because of your assistance... The senior butler is John, he was always talking to the guests with a smile, nothing was too much trouble for him, he wanted to make sure that whatever he could do for a guest to make their stay more enjoyable, he would... He worked tirelessly for all his guests that used the Signature pool... I must mention Noble the butler, he was always there with a buggy for me and made sure I could always get back to my room and would assist me to get in safely... The butler team were a credit to Signature and extremely knowledgeable, they really put themselves out to assist their guests in booking restaurants, dealing with transport to the airport on your behalf and dealing with the airline...

The dinner buffet was superb, nice and elegant with variety of international cuisines. The staff are accommodating, especially Dillip, he constantly check on us if we need anything... My stay here is definitely memorable and will surely comeback for me and my husband's next vacay...

It was a great stay at JA Beach hotel we enjoyed alot here specialy in breakfast it was a huge endless breakfast,so many varieties so much have and all delicious. And what makes the endless experience of breakfast is a good service specialy Uchita she was very kind and helped us out to get a tour of breakfast she was a nice host for us ... Rooms were also good ,nice view and very comfortable stay , room attendants were so kind and room was so clean .I will definitely recommend to stay at JA Beach hotel...

...Have stayed at the Palm Tree Court and The Lake View but the Beach is our favourite. There are lots of top class restaurants to choose from... If you are a golfer this is the place for you as the 9 hole course is terrific... As we had to delay our return home the reception staff were so kind rearranging rooms and flights, I don’t know what we would have done without them... Must really praise the staff and management for their care, concern and assistance, they were wonderful...

This was the first time we had stayed at the JA Beach Hotel, I can categorically say it was outstanding. It was just what was needed, a short walk from our gorgeous room to the beach... Plenty of Sun loungers for everyone and we always got the location we wanted... All of the restaurants were fantastic, the White Orchid in particular was amazing and the dine around ability in the resort is a great way to spend your evenings... The service at the desk was first class, in particular the manager who was very helpful and nothing was to much trouble... I would thoroughly recommend the JA Beach Hotel and resort...

We stayed here to play golf for four days... It is about 30 minutes from main city of Dubai and the same from many of the golf courses... It has three hotels and created its own self contained resort so if you want a holiday where you do not want to travel its perfect... Great facilities for young and old... Lots of restaurants and we went all inclusive so no problems on food and drink... Basically everything Inclusive except champagne... Nevertheless there is a great choice outside of these hours spread across the hotels... Maybe if you have children looking for high tea you would also be limited... Great golf course on site also...

We stayed @ the JA Beach hotel with 2 children (aged 7 and 1) in a family suite which had lots of space... We chose the All Inclusive option and it was fabulous - there were no issues with ordering drinks / food all day, the children enjoyed ice cream whenever they wanted and we managed to book tables at all the al a carte restaurants we liked... The food at the buffet @ breakfast and dinner was incredible too... Our 7 year old loved the kids club and the activities timetable had lots going on, including a bird of prey display and a visit to the stables!!... A real highlight of a very enjoyable stay was the birthday cake and balloons the hotel had arranged to be in our room on check in for our daughter...