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Al Bustan Rotana - Dubai

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#102 of 543 Hotels in Dubai
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Al Bustan Rotana - Dubai
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1,285 Reviews from our TripAdvisor Community

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Showing 1,126: English reviews
worcs,england
Reviewed 4 days ago NEW

We visit about every 3-4 years and this was our 5th visit. Standards remain excellent from the time you arrive to the time you leave. As usual we had booked one of their Club Rotana rooms , this gives you the advantage of a Club lounge which includes free buffet breakfast , afternoon tea and pre dinner hot/cold snacks and...

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Thank mark666
Perth, Australia
Reviewed 4 days ago NEW

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Thank Felix999
Boldon, United Kingdom
Reviewed 5 days ago NEW

Stay arranged by Emirates for our 10 hour stopover between flights at Dubai. Arrived at hotel after dinner service had ended but we could have chosen from a room service menu if we were really hungry. As it was we made a cup of coffee in our room. The hotel is quite old by Dubai standards, but has been refurbished...

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1Thank John T
Mumbai (Bombay), India
Reviewed 1 week ago

Had a stay at Al Bustan Rotana for a day and it was an experience. Stay: Very nicely designed rooms to have comfortable stay. Food: Had most of the time at "Choices" restaurant, but has other good restaurant options too with great ambience. As I am vegetarian dont have much choices to eat but I understand it would be heaven...

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Thank Chirag S
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Many thanks for your review. My team and I are very happy that you have enjoyed your recent stay with us here at Al Bustan Rotana Dubai. We are happy to know that our level of service was up to your expectations and hope to see you once again in the near future. Kind Regards, Emre Kocamustafaogullari...

Reviewed 1 week ago via mobile

Between appointments, I had an hour spare time, so I decided to have a coffee in the hotel lobby. From the doorman to the lobby staff, no one greeted me, nor did they greeted any other customers who were entering the hotel. After I took a seat in the lobby cafe, the waitress sized me up and decided to ignore...

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Thank Ping Y
Tweed Heads, Australia
Reviewed 2 weeks ago

On a Business Class flight to Europe I had a transit time in excess of eight hours in Dubai, so my airline provided accommodation at the Al Bustan Rotana Hotel. I was provided with a chauffeur driven car to the hotel and arrived there at 1:45am. Several other guests were checking in at the same time and the reception staff...

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Thank Richard A
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, We are delighted to know that you have had an enjoyable experience at Al Bustan Rotana Dubai. Thank you for your positive review and we look forward to welcoming you once again! Kind Regards, Emre Kocamustafaogullari Executive Assistant Manager

Reviewed 2 weeks ago via mobile

Amazing hotel and staff were very polite and pleasant! A big thank you to Arjun and others who sorted everything out as there was a bit mix up about the time but we managed to get a room asap. I stayed with my family the room was spotless and so comfortable definitely recommend this hotel so close to the airport..will...

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Thank Rokshana K
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Many thanks for your review. My team and I are very happy that you have enjoyed your recent stay with us here at Al Bustan Rotana Dubai. We are happy to know that our level of service was up to your expectations and hope to see you once again in the near future. Kind Regards, Emre Kocamustafaogullari...

Chennai (Madras), India
Reviewed 2 weeks ago

I had a 12 hour stay at this hotel from breakfast to dinner. The check-in was good and the staff was very welcoming. There was a wide variety of food from the different continents for breakfast and lunch. The room was clean with all the basic amenities. The bed was also good. I was so full from the 2 meals...

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Thank toms_m2
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Thank you for your constructive feedback! We always strive to improve our service for our valued customers and will definitely take note of your comments to ensure that you have an exceptional stay with us when you visit us next time. We hope to see you in the near future once again Kind Regards, Emre Kocamustafaogullari Executive...

Stroud, United Kingdom
Reviewed 2 weeks ago

As an airport hotel it was surprisingly pleasant and the rooms were well sound insulated. Plenty of restaurants to choose from but they were all pretty much deserted. Japanese and Thai were very good but even though we were the only table in the Lebanese the waiter could hardly be bothered to serve us or even take hist hands out...

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Thank Spoke99
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Thank you for your constructive feedback! We always strive to improve our service for our valued customers and will definitely take note of your comments to ensure that you have an exceptional stay with us when you visit us next time. We hope to see you in the near future once again Kind Regards, Emre Kocamustafaogullari Executive...

Kuwait City, Kuwait
Reviewed 3 weeks ago

I had my worse experience in this hotel. We were 5 couples and we reached the hotel in different times (less than half an hour between each) since we had different taxi-s taking us there. The reception staff are inexperienced. They gave each of us different prices at the same time. We had a couple who paid 520 AED and...

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Thank Hourijig
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Al Bustan Rotana, Dubai showcases the modern luxury of a world-class five star hotel combined with warm Arabic hospitality in the heart of Dubai. Ideally located, the hotel is 5 minutes away from the Dubai International Airport and a 40 minute drive from Al Maktoum International Airport. The closest Dubai Metro station (Airport Terminal 1) can be reached in 5 minutes. The renowned Dubai Creek is accessible through a 10 minute drive, while the famous Dubai Gold Souk and Spice Souk are 15 minutes away. Major shopping malls including Deira City Centre, Festival City Mall and Mirdif City Centre are within a 15 minute drive from the hotel. Designed for comfort and convenience, the property’s 275 elegantly designed rooms & suites are furnished with modern facilities to match the needs of both leisure and business travellers. The hotel prides itself in its roster of seven dining options including Benihana and Blue Elephant, two of the most established and awarded Japanese and Thai restaurants in the city. The Al Bustan Rotana Convention Centre showcases 2,418 sq. m. of meeting space that caters to all types of events, from intimate meetings, gala dinners and huge weddings Stay fit and relax with the state-of-the-art facilities at Bodylines Fitness & Wellness Club featuring a temperature controlled outdoor swimming pool, a fully-equipped gymnasium, steam, sauna, massage rooms Jacuzzi, tennis & squash courts. ... more   less 

Additional Information about Al Bustan Rotana - Dubai

Address: Al Garhoud Near Dubai International Airport Casablanca St, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $117 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Bustan Rotana - Dubai 5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Al Bustan Rotana - Dubai Hotel Dubai
Al Bustan Rotana Hotel Dubai
Hotel Style:
#31 Business Hotel in Dubai
#76 Family Hotel in Dubai
#90 Romantic Hotel in Dubai
#97 Luxury Hotel in Dubai
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Questions & Answers

Here's what travelers have asked, with answers from Al Bustan Rotana - Dubai staff and other travelers.
11 questions
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Staffordshire, United Kingdom
9 months ago
Dubai, United Arab Emirates

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Questions? Get answers from Al Bustan Rotana - Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“try for pool view”
 of 5 bubbles mark666, 4 days ago | Read review
“I would suggest to get a non-smoking room, since the smoking rooms smell so bad cigarette”
 of 5 bubbles Hourijig, 3 weeks ago | Read review
“1st-floor rooms have direct access to the pool area.”
 of 5 bubbles 642olgar, 4 weeks ago | Read review
“Room not so big but standard room like every hotel Rotana”
 of 5 bubbles Chachappa, 4 weeks ago | Read review
“1st floor for pool”
 of 5 bubbles wildwadi1, Nov 1, 2016 | Read review
5 of 5
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