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Al Bustan Rotana - Dubai

#101 of 536 Hotels in Dubai
Certificate of Excellence
Al Garhoud Near Dubai International Airport Casablanca St, Dubai, United Arab Emirates
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1,183 Reviews from our TripAdvisor Community

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Showing 1,040: English reviews
southampton
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I was booked by Emirates into this hotel when my flight was delayed and I missed connection. The hotel is convenient for airport, clean and efficient. The reception staff at check in and check our were friendly and helpful. Breakfast was as expected for 5* hotel, without being anything out of the ordinary. Only irritation was on departure Emirates car... More 

Helpful?
1 Thank SouthamptonGeordie
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review your recent stay with us at the Al Bustan Rotana, Dubai. It was with great pleasure to learn that you enjoyed your time at our hotel and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in... More 

San Vito dei Normanni, Italy
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second stay at the Al Bustan Rotana and once again it was a great experience. Friendly efficient staff, wonderful facilities and great breakfast buffet!! I live in Abu Dhabi and was meeting a friend who had a 4 hr layover in Dubai and had stayed at the Rotana previously, so decided to book it again.. The price,... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Maluza86
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Many thanks for your review. My team and I are very happy that you have enjoyed your recent stay with us here at Al Bustan Rotana Dubai. We are happy to know that our level of service was up to your expectations and hope to see you once again in the near future. Kind Regards, Emre Kocamustafaogullari... More 

Irvine, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent location only 5 minutes from airport. Exceptional hotel, high standard of service, welcoming friendly staff & fantastic restaurants within the hotel. Easy acces to city centre by metro taxi or shuttle bus. Thoroughly enjoyed our stay and would highly recommend this hotel to others.

Review collected in partnership with this hotel

Helpful?
1 Thank Jools7179
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, We are delighted to know that you have had an enjoyable experience at Al Bustan Rotana Dubai. Thank you for your positive review and we look forward to welcoming you once again! Kind Regards, Emre Kocamustafaogullari Executive Assistant Manager More 

Dubai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

excellent staff and services and location i recomended to stay in this hotel breakfast was excellent car park is easy cleaning was excellent staff freindly recommended for family and business near airport

Review collected in partnership with this hotel

Helpful?
1 Thank Q8922XZmahmouda
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Many thanks for your review. My team and I are very happy that you have enjoyed your recent stay with us here at Al Bustan Rotana Dubai. We are happy to know that our level of service was up to your expectations and hope to see you once again in the near future. Kind Regards, Emre Kocamustafaogullari... More 

Cape Town, South Africa
Level Contributor
91 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The room was small, dark & a bit dated. I could not believe that it was rated a 5 star hotel. We previously stayed at the Le Meridien just across the road which is modern & in another class. The buffet breakfast was a very good spread, we enjoyed it.

Helpful?
3 Thank jua83
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Thank you for your constructive feedback! We always strive to improve our service for our valued customers and will definitely take note of your comments to ensure that you have an exceptional stay with us when you visit us next time. We hope to see you in the near future once again Kind Regards, Emre Kocamustafaogullari Executive... More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

A hotel is mainly oriented for business guests but we went as a family and we love it. Ideal if you plan to do plenty of activities in Dubai and you go to the hotel just to sleep and have breakfast. They don't have room service but there is a kind of market that they prepare sandwiches/chips and delivery to... More 

Helpful?
1 Thank PiaVeer
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Many thanks for your review. My team and I are very happy that you have enjoyed your recent stay with us here at Al Bustan Rotana Dubai. We have Room Service 24/7 and serving our guests with a wide range of food and beverages. We are happy to know that our level of service was up to... More 

London, United Kingdom
Level Contributor
280 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 367 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here one night on a long trip layover. A short drive (5 mins) from the airport, this modern, well appointed hotel was a perfect place for our needs. We had two rooms - one did have a view of the Dubai skyline the other a parking lot. TV, wifi, shower/bath combo, coffee/tea service. We ate dinner at their... More 

Helpful?
Thank LondonUnveiled
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review your recent stay with us at the Al Bustan Rotana, Dubai. It was with great pleasure to learn that you enjoyed your time at our hotel and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in... More 

Niagara-on-the-Lake, Canada
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 21, 2016 via mobile

Flew into Dubai on Emirates Air. I was met at Terminal 3 by Jamal, our very kind driver/valet and whisked to the Al Bustan Rotana. During the drive, Jamal was a fountain of suggestions and great guide for my first visit. The hotel is extremely convenient for airport access, in fact if you are flying in/out of Terminal 1, you... More 

Helpful?
Thank Jeffrey S
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Thank you for your great review of Al Bustan Rotana Dubai! We all work very hard to make sure that the best service is provided our guests in a great environment. It makes us happy to know that all this hard work pays off. I will personally ensure that Jamal and Julia get the recognition they deserve.... More 

South Australia, Australia
Level Contributor
214 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed June 19, 2016 via mobile

Emirates put me up in this hotel during a 12 hour gap between flight connections during a recent business trip. The room was excellent, food good and lying around the pool with a book and a cold beer sure beats the flight lounge. The metro is a short walk for those wanting to head downtown for a little shopping at... More 

Helpful?
Thank Adrian S
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Many thanks for your review. My team and I are very happy that you have enjoyed your recent stay with us here at Al Bustan Rotana Dubai. We are happy to know that our level of service was up to your expectations and hope to see you once again in the near future. Kind Regards, Emre Kocamustafaogullari... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Al Bustan Rotana, Dubai showcases the modern luxury of a world-class five star hotel combined with warm Arabic hospitality in the heart of Dubai. Ideally located, the hotel is 5 minutes away from the Dubai International Airport and a 40 minute drive from Al Maktoum International Airport. The closest Dubai Metro station (Airport Terminal 1) can be reached in 5 minutes. The renowned Dubai Creek is accessible through a 10 minute drive, while the famous Dubai Gold Souk and Spice Souk are 15 minutes away. Major shopping malls including Deira City Centre, Festival City Mall and Mirdif City Centre are within a 15 minute drive from the hotel. Designed for comfort and convenience, the property’s 275 elegantly designed rooms & suites are furnished with modern facilities to match the needs of both leisure and business travellers. The hotel prides itself in its roster of seven dining options including Benihana and Blue Elephant, two of the most established and awarded Japanese and Thai restaurants in the city. The Al Bustan Rotana Convention Centre showcases 2,418 sq. m. of meeting space that caters to all types of events, from intimate meetings, gala dinners and huge weddings Stay fit and relax with the state-of-the-art facilities at Bodylines Fitness & Wellness Club featuring a temperature controlled outdoor swimming pool, a fully-equipped gymnasium, steam, sauna, massage rooms Jacuzzi, tennis & squash courts. ... more   less 

Additional Information about Al Bustan Rotana - Dubai

Address: Al Garhoud Near Dubai International Airport Casablanca St, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $98 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Bustan Rotana - Dubai 5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Al Bustan Rotana - Dubai Hotel Dubai
Al Bustan Rotana Hotel Dubai
Hotel Style:
#31 Business Hotel in Dubai
#76 Family Hotel in Dubai
#90 Romantic Hotel in Dubai
#99 Luxury Hotel in Dubai
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