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Al Bustan Rotana - Dubai

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#98 of 538 Hotels in Dubai
Certificate of Excellence
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Al Bustan Rotana - Dubai
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1,244 Reviews from our TripAdvisor Community

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Showing 1,094: English reviews
Level Contributor
275 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

✅ reception ✅ room ✅ bed ✅ bathroom ✅ breakfast In addition, it is within 10 minutes from the airport set in a cluster of other 5 star hotels. The pool area is just magnificent if you have time. In summary, they cater to a world audience - not just western, and they do it seamlessly. Highly recommended.

Helpful?
Thank wolfsbite
Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Went there last Friday with a couple of friends to try out the brunch and we haven't been disappointed. The variety and quality of food was excellent and service top notch. Special thanks to Mamoon, Isabella, George and Chef Luis who passed by frequently to ensure that we were fine. We will be back!

Helpful?
Thank FamMaus
Beirut, Beyrouth, Lebanon
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Well designed hotel with a big well designed lobby and friendly staff. Hotel rooms are big and well designed with both a shower and a bath tub. Unfortunately the shower box flooded when my husband was showering but the hotel management promised to fix it quickly (which showed the positive attitude from the hotel). The rooms were noisy at night... More 

Helpful?
Thank Shereen H
United Arab Emirates
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Located next to the airport, Al Bustan hotel is convenient in location and offers an airport shuttle. THe lobby is beautiful with a nice waiting area in the middle. The rooms are spectacular and huge. With comfortable beds and semi lux washrooms. However the products in the washrooms are L'occitane so they are fancy shamncy. The snacks at in the... More 

Helpful?
Thank Khuloud S
EmreK_Manager, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Khuloud, Thank you for taking the time to review your recent stay with us at Al Bustan Rotana Dubai. It was with great pleasure to learn that you were satisfied with your overall experience in the hotel. We would like to thank you for your positive comments on the location, lobby and rooms. We are glad you enjoyed the... More 

New Delhi, India
1 review
5 of 5 stars Reviewed 4 days ago NEW

From the welcome to the check out, everything about the hotel was perfect. The ambience was great, staff was helpful and it felt like a complete luxury space. The rooms were spaced out well and the hotel felt more like a resort. Overall Great stay!

Review collected in partnership with this hotel

Helpful?
Thank Apeksha B
EmreK_Manager, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Apeksha, Thank you for taking the time to review your recent stay with us at Al Bustan Rotana Dubai. It was with great pleasure to learn that you were satisfied with your overall experience in the hotel. We would like to thank you for your positive comments on the ambiance, staff and rooms. On behalf of my team, I... More 

London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed in Al Bustan Rotana for 2 weeks as I was working around that area. It is an excellent 5 star hotel, I can surely say one of the best hotels in Dubai for providing exquisite customer service. I was well looked after by all staff. I even changed the room because of the noisy neighbours next door without... More 

Helpful?
1 Thank Svetlana S
EmreK_Manager, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review your recent stay with us at Al Bustan Rotana Dubai. We are happy to hear that our team members provided exquisite customer service. I will personally ensure that Manish, Brian and Diane get the recognition they deserve. We are also glad you enjoyed the breakfast and the... More 

New York City, New York
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The food at the brunch was outstanding and one of the best I had for a long time. The buffet had an incredible set up. Special thanks to Mamoon and the burger station, Isabella from the grill as well Gerorg from the Arabic station. Forget the name of our waiter but thanks for serving us some "vitamin drinks". Also a... More 

Helpful?
Thank WD45654
Dubai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This hotel is highly recommended, it is close to the airport and has amazing facilities. The Metro is only minutes away and is ideal for travelling cheaply to the various shopping Malls and locations. We included breakfast with our room booking. This was excellent value and the service was excellent.

Review collected in partnership with this hotel

Helpful?
1 Thank 500lesleyt
EmreK_Manager, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us at Al Bustan Rotana Dubai. Thank you for recommending our hotel. It was with great pleasure to learn that you found the location and facilities amazing. We would like to thank you for your positive comments about the breakfast. On behalf of my team,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

One of the best brunches I have been in Dubai. The quality of the food is extra, choices are huuuuuuge, there is no way you will go out of this brunch hungry! Could hardly walk after! Has several live stations, different types of cuisines from the hotel outlets, Sushi is amazing which is quite difficult in a brunch. Arabic station,... More 

Helpful?
1 Thank Manuela P
EmreK_Manager, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Manuela, Thank you very much for taking the time to review your recent dining experience with us in Choices. I am pleased to read that you found our brunch one of the best brunches in Dubai. Thank you for your positive comments about the quality and variety of the food. We are proud to hear that you found the... More 

Level Contributor
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

I stay in these hotel for one week it's very nice hotel except some reception staff ,his name Mohamed he nervous us since we start booking until we checked out , Some one from house keeping has stalled my Arabic Coffey maker I spent more than one hour calling res prion and house keeping to get it back . When... More 

Helpful?
Thank Majed A
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Al Bustan Rotana, Dubai showcases the modern luxury of a world-class five star hotel combined with warm Arabic hospitality in the heart of Dubai. Ideally located, the hotel is 5 minutes away from the Dubai International Airport and a 40 minute drive from Al Maktoum International Airport. The closest Dubai Metro station (Airport Terminal 1) can be reached in 5 minutes. The renowned Dubai Creek is accessible through a 10 minute drive, while the famous Dubai Gold Souk and Spice Souk are 15 minutes away. Major shopping malls including Deira City Centre, Festival City Mall and Mirdif City Centre are within a 15 minute drive from the hotel. Designed for comfort and convenience, the property’s 275 elegantly designed rooms & suites are furnished with modern facilities to match the needs of both leisure and business travellers. The hotel prides itself in its roster of seven dining options including Benihana and Blue Elephant, two of the most established and awarded Japanese and Thai restaurants in the city. The Al Bustan Rotana Convention Centre showcases 2,418 sq. m. of meeting space that caters to all types of events, from intimate meetings, gala dinners and huge weddings Stay fit and relax with the state-of-the-art facilities at Bodylines Fitness & Wellness Club featuring a temperature controlled outdoor swimming pool, a fully-equipped gymnasium, steam, sauna, massage rooms Jacuzzi, tennis & squash courts. ... more   less 

Additional Information about Al Bustan Rotana - Dubai

Address: Al Garhoud Near Dubai International Airport Casablanca St, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $100 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Bustan Rotana - Dubai 5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Al Bustan Rotana - Dubai Hotel Dubai
Al Bustan Rotana Hotel Dubai
Hotel Style:
#31 Business Hotel in Dubai
#76 Family Hotel in Dubai
#90 Romantic Hotel in Dubai
#95 Luxury Hotel in Dubai
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