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Al Bustan Rotana - Dubai

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#100 of 534 Hotels in Dubai
Certificate of Excellence
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Al Bustan Rotana - Dubai
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1,211 Reviews from our TripAdvisor Community

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Showing 1,066: English reviews
Dubai
1 review
5 of 5 stars Reviewed today NEW

Our stay in Al Bustan Rotana was fantastic, a real 5star experience cannot fault anything from start to end of our 4 night stay, especially the food was outstaning and the service staff was so warm and welcoming. Mr Alva the Food and Beverage Director took special care of us , made us feel very comfortable and welcome making it... More 

Review collected in partnership with this hotel

Helpful?
Thank 426guruprasadn
Stockton-on-Tees, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel has got to be the best in Dubai for customer service and satisfaction. We have been staying here since 2003 and it never fails to disappoint. The staff at the hotel are simply amazing and extremely professional.

Helpful?
Thank Elaine W
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Me and my friends we had a wonderful experienced during dinner the food is amazing , the vierty of food is fabulase. And the staff are great. profitional service very good management simply I love it. Very recommended.

Helpful?
Thank Elie1akel
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Al Bustan Rotana is a great plece to stay for a business trip to Dubai. Conveniently located to get quickly in and out of the airport. Excellent quality, friendly staff and overall great experience. Internet quality great and resturants in the hotel is exceptional.

Review collected in partnership with this hotel

Helpful?
Thank Cobus O
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

We had a memorable experience at al bustan rotana. Good location,great facilities, friendly and professional staff! Breakfast @ choices restaurant is awesome, they provide us freshly made carrot apple n ginger juice and Indian tea! Overall it was amazing! Thanks for the great hospitality!!

Helpful?
Thank Jijomon
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review your recent stay with us at the Al Bustan Rotana, Dubai. It was with great pleasure to learn that you enjoyed your time at our hotel and that almost everything was to your satisfaction. Our main intention is to make our guest’s stay as comfortable as possible... More 

Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 1 week ago

It was really a memorable experience to dine in Benihana plus you can enjoy the food from Thai restaurant too.. wow!!! thank you for the excellent service.. we'll be back soon. I'd love the sushhi and the Tom Yam soup soup was superb!!! Ambiance was cool and its really amazing...

Helpful?
Thank markiverturla08
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Thank you for your great review! It makes us happy to know that we have met and exceeded your expectations. We work very hard to ensure that the best quality of food and service is provided to our guests. Seeing it pay off in the end is what keeps us going! We will ensure that you get... More 

Kronberg im Taunus, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent hotel with superb amenities. Like every thing about this hotel. Peace, calm, cleaness and friendliness. Everything professional and yet making you feel extreme comfortable. Resturant choice has international dinner menu.

Review collected in partnership with this hotel

Helpful?
Thank Fahad A
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service cleanliness of the property and Choices Restaurant. Al Bustan Rotana Dubai team take their role in our industry very seriously and do their best every day to provide the... More 

Emirate of Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

I was stayed here with my friends last week. It was amiaizing dining experience and friendly staff . Breakfast was excellent and standard. We had seafood buffet in Wednesday its was great combination of seafood. Thank you for excellent service especially Ganga, Sapana and Amir. We will be surely visit again.

Helpful?
Thank me2rhythm
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Thank you for your great review of Al Bustan Rotana Dubai! We all work very hard to make sure that the best service is provided our guests in a great environment. It makes us happy to know that all this hard work pays off. I will personally ensure that Ganga, Sapana and Amir get the recognition they... More 

Singapore
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I stopped here briefly to get some sleep as part of the Emirates Dubai Connect offering. The hotel is just a few minutes from the airport. I arrived in the early hours of the morning and check-in was efficient. The hotel staff gave me a recommended time to return the airport and arranged a wake-up call. The room had heavy... More 

Helpful?
Thank SingaporeMickey
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, We are delighted to know that you have had an enjoyable experience at Al Bustan Rotana Dubai. Thank you for your positive review and we look forward to welcoming you once again! Kind Regards, Emre Kocamustafaogullari Executive Assistant Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

I was surprised by the excellent service of this hotel and all staff most especially the room service and dining. I am so very happy and had a very good experience with them.Their fruit amenities are very nice and arranged in a stylish manner. Thank you for the excellent service and I will surely come back and stay with Al... More 

Helpful?
Thank Lito C
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Thank you for your great review! It makes us happy to know that we have met and exceeded your expectations. We work very hard to ensure that the best quality of service is provided to our guests. Seeing it pay off in the end is what keeps us going! We will ensure that you get the 5-star... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Al Bustan Rotana, Dubai showcases the modern luxury of a world-class five star hotel combined with warm Arabic hospitality in the heart of Dubai. Ideally located, the hotel is 5 minutes away from the Dubai International Airport and a 40 minute drive from Al Maktoum International Airport. The closest Dubai Metro station (Airport Terminal 1) can be reached in 5 minutes. The renowned Dubai Creek is accessible through a 10 minute drive, while the famous Dubai Gold Souk and Spice Souk are 15 minutes away. Major shopping malls including Deira City Centre, Festival City Mall and Mirdif City Centre are within a 15 minute drive from the hotel. Designed for comfort and convenience, the property’s 275 elegantly designed rooms & suites are furnished with modern facilities to match the needs of both leisure and business travellers. The hotel prides itself in its roster of seven dining options including Benihana and Blue Elephant, two of the most established and awarded Japanese and Thai restaurants in the city. The Al Bustan Rotana Convention Centre showcases 2,418 sq. m. of meeting space that caters to all types of events, from intimate meetings, gala dinners and huge weddings Stay fit and relax with the state-of-the-art facilities at Bodylines Fitness & Wellness Club featuring a temperature controlled outdoor swimming pool, a fully-equipped gymnasium, steam, sauna, massage rooms Jacuzzi, tennis & squash courts. ... more   less 

Additional Information about Al Bustan Rotana - Dubai

Address: Al Garhoud Near Dubai International Airport Casablanca St, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $92 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Bustan Rotana - Dubai 5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Al Bustan Rotana - Dubai Hotel Dubai
Al Bustan Rotana Hotel Dubai
Hotel Style:
#31 Business Hotel in Dubai
#76 Family Hotel in Dubai
#90 Romantic Hotel in Dubai
#97 Luxury Hotel in Dubai
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