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Jumeirah Mina A'salam

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Jumeirah Road, Dubai 75157 United Arab Emirates
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (4092)
Room & Suite (895)
Pool & Beach (506)
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A note from Jumeirah Mina A'salam
Updated 07/01/20

About

#30 of 843 hotels in Dubai
2021 Travelers' Choice Best of the Best
Jumeirah Mina A’Salam is the heart of our sprawling resort. The spacious 292 guest rooms and suites are beautifully furnished, with private balconies overlooking the ocean, offering authentic Arabian experiences with family friendly service. Meaning ‘Harbour of Peace’, the hotel forms the gateway to a collection of restaurants, bars and shops. It is the entry point from which numerous waterways and walkways thread their way to all corners of the resort..
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Location

Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
Jumeirah Road, Dubai 75157 United Arab Emirates
Name/address in local language
Getting there
Dubai Airport14 miSee all flights
Dubai World Central - Al Maktoum International Airport15 miSee all flights
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4930Reviews320Q+A100Room tips
Traveler rating
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Popular mentions
Aida Jasarevic wrote a review May 2021
1 contribution2 helpful votes
Since we had to leave the hotel unplanned earlier, a girl named Pavlina solved our problem very quickly, and she was very professional. The hotel management took our reasons into account and they were very fair to us, so everything was solved in 24 hours.
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Date of stay: May 2021
Value
Service
Sleep Quality
Room Tip: Suite deluxe room ocean view
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2 Helpful votes
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Response from Jumeirah Al Qasr and Dar Al Masyaf Management Team , Owner at Jumeirah Mina A'salam
Responded May 31, 2021
Dear AidaJasarevic12, Warm greetings from Jumeirah Mina A'Salam. We take great pleasure in reading your comments based on your recent stay. It is very rewarding to know that we could exceed your expectations. We will convey the message to Pavlina who would be delighted to know that you appreciated her hospitality. We welcome you in the future to Mina A' Salam and it will be our pleasure to make your next stay even more memorable. Sincerely, The Management Team Jumeirah Mina A'Salam
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Ranya A wrote a review May 2021
1 contribution2 helpful votes
I would like to give a special mention to Nitish in the valet parking team. He is always friendly, helpful and a pleasure to see every morning when I go to the gym. He truly deserves the recognition, and I hope the hotel management reward him for his hard work and dedication.
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Date of stay: May 2021Trip type: Traveled solo
2 Helpful votes
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Response from Jumeirah Al Qasr and Dar Al Masyaf Management Team , Owner at Jumeirah Mina A'salam
Responded May 16, 2021
Dear RanyaA22, Warm greetings from Jumeirah Mina A'Salam. We are truly grateful that the services provided by our dedicated team members, especially Nitish, from valet parking, were very much appreciated. We would most certainly share your warm words of the praise with the team. Thank you once again for your feedback and Nitish and the team look forward to welcoming you back again. Sincerely, The Management Team Jumeirah Mina A'Salam
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Lololo wrote a review Apr 2021
1 contribution2 helpful votes
Been going to Jumeirah group hotels in dubai for 15 years now and this year was just horrible. We booked a room with a sea view at Mina a Salam and when arrived ( after a very ling and tiring flight) we were turned away because the hotel was under re-construction!! How disrespectful should be the client service of Jumeirah not to say in advance about such an inconvenience! The staff is very unprofessional, they barely know what they do.. They speak in a very bad english and I have an impression that the hotels aimed to get the cheapest labour to help the guests at the reception-the receptionists are v poorly trained, lack of professionalism and all very low-incentive towards the clients.. Very disrespectful.. Then we were appointed to go the the Al -Quasr hotel instead (without any choice out of a massive inconvenience) .. Then it was a massive wait in Al-Quasr when the receptionist team was again hopeless and disrespectful.. total time waste. Can you please spend more money on your team?! The people are super unprofessional there, they don’t know how to deal with the guests and how to talk to them .. I guess the whole incentive of the hotel is to make money and they don’t care about guests.. hence the poorly trained and disrespectful staff with 2grade level of English. The food was just terrible!! It was only a-la cart menu available instead of normal buffet and it made me feel so horrible because for the money that I payed I had to eat very small amount of below average food.. Total disappointment! We paid for the breakfast/dinner in advance and NO ONE told us that it would be this horrible experience with below average a-la cart plates! So we ended up spending the fortune on going out to the restaurants to enjoy the vacation at least a little bit. We feel absolutely disappointed and unsatisfied with service/food and communication of the hotel! After such a long lockdown this vacation seemed like it was stolen from us and our money is forever lost as well..
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Date of stay: April 2021Trip type: Traveled with family
2 Helpful votes
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Response from Jumeirah Al Qasr and Dar Al Masyaf Management Team , Owner at Jumeirah Mina A'salam
Responded May 5, 2021
Dear Lololoyolo, Thank you for taking the time to share your feedback here with us on line. We are disappointed to read that we were not able to meet your expectations in regards to our service levels. We strive to ensure all our guests feels cared for and we regret that we have failed you on the occasion. We want to assure you that all your comments has been shared with the team for corrective actions to be taken. We hope that the isolated instance has not tarnished your overall impression of the hotel and that we will have another opportunity to welcome you back. We are committed to offering all of our guests exceptional service and trust that we can turn your perception around into a memorable and positive one.  Sincerely, The Management Team Jumeirah Mina A'Salam
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Peter wrote a review Mar 2021
2 contributions3 helpful votes
I have been to shimmers to dine with my friends. I was greeted by Tasmeera who helped me find the rest of my group , it was a warm and friendly welcome which will make you feel to comeback again and again. Menu variety was great and Amazing views! Will definitely be back
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Date of stay: March 2021Trip type: Traveled with friends
3 Helpful votes
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Response from Jumeirah Al Qasr and Dar Al Masyaf Management Team , Owner at Jumeirah Mina A'salam
Responded Mar 24, 2021
Dear _PeterX99, Thank you for taking the time to share on TripAdvisor your recent dining experience at Shimmers the signature Greek restaurant of Jumeirah Mina A'Salam. It's good to know you were amazed with the combination of great service and great views at Shimmers. Tasmeera and the team will definitely be looking forward to welcoming you back in the near future for another memorable dining experience at Shimmers. Sincerely, The Management Team Jumeirah Mina A'Salam
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TomDa wrote a review Mar 2021
Prague, Czech Republic7 contributions8 helpful votes
This Sunday we spend a great time in Tortuga restaurant. The menu offers a wide selection of Mexican dishes. Nice place, brilliant servis during the dinner. Special thanks to Mr. Vinay. He does a great job. I can only recommemd.
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Date of stay: March 2021Trip type: Traveled with friends
1 Helpful vote
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Response from Jumeirah Al Qasr and Dar Al Masyaf Management Team , Owner at Jumeirah Mina A'salam
Responded Mar 24, 2021
Dear TomDko, Thank you for taking the time to share on TripAdvisor your recent dining experience at Tortuga Mexican restaurant at Jumeirah Mina A'Salam. We are glad to know you loved the fantastic service and hospitality provided by Vinay and his team during your recent visit. Your kind recommendations are highly appreciated and we will be looking forward to welcoming you back again for another memorable dinning experience. Sincerely, The Management Team Jumeirah Mina A'Salam
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LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Sufouh / Al Sufouh 1
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Frequently Asked Questions about Jumeirah Mina A'salam
Which popular attractions are close to Jumeirah Mina A'salam?
Nearby attractions include Souk Madinat Jumeirah (0.1 miles), Theatre Of Digital Art (ToDA) (0.1 miles), and Studio Lounge Dubai (0.1 miles).
What are some of the property amenities at Jumeirah Mina A'salam?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Jumeirah Mina A'salam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jumeirah Mina A'salam?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Jumeirah Mina A'salam?
Yes, free parking, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Jumeirah Mina A'salam?
Conveniently located restaurants include Ushna Restaurant, The Meat Co, and Taverna Greek Kitchen.
Are there opportunities to exercise at Jumeirah Mina A'salam?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Jumeirah Mina A'salam have an airport shuttle?
Yes, Jumeirah Mina A'salam offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jumeirah Mina A'salam?
Yes, dry cleaning and laundry service are offered to guests.
Does Jumeirah Mina A'salam offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Jumeirah Mina A'salam?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.