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Jumeirah Mina A'salam

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Jumeirah Road, Dubai 75157 United Arab Emirates
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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$294
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Traveler (4077)
Room & Suite (895)
Pool & Beach (506)
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A note from Jumeirah Mina A'salam
Updated 07/01/20

About

#19 of 778 hotels in Dubai
Location
Cleanliness
Service
Value
Travelers' Choice
Jumeirah Mina A’Salam is the heart of our sprawling resort. The spacious 292 guest rooms and suites are beautifully furnished, with private balconies overlooking the ocean, offering authentic Arabian experiences with family friendly service. Meaning ‘Harbour of Peace’, the hotel forms the gateway to a collection of restaurants, bars and shops. It is the entry point from which numerous waterways and walkways thread their way to all corners of the resort..
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Squash
Babysitting
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Tennis court
Water park
Water sport equipment rentals
Aerobics
Evening entertainment
Karaoke
Table tennis
Tennis court offsite
Water park offsite
Waterslide
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, French, Russian, Spanish and 9 more
4930Reviews317Q+A100Room tips
Traveler rating
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Popular mentions
Lololo wrote a review Apr 2021
1 contribution
Been going to Jumeirah group hotels in dubai for 15 years now and this year was just horrible. We booked a room with a sea view at Mina a Salam and when arrived ( after a very ling and tiring flight) we were turned away because the hotel was under re-construction!! How disrespectful should be the client service of Jumeirah not to say in advance about such an inconvenience! The staff is very unprofessional, they barely know what they do.. They speak in a very bad english and I have an impression that the hotels aimed to get the cheapest labour to help the guests at the reception-the receptionists are v poorly trained, lack of professionalism and all very low-incentive towards the clients.. Very disrespectful.. Then we were appointed to go the the Al -Quasr hotel instead (without any choice out of a massive inconvenience) .. Then it was a massive wait in Al-Quasr when the receptionist team was again hopeless and disrespectful.. total time waste. Can you please spend more money on your team?! The people are super unprofessional there, they don’t know how to deal with the guests and how to talk to them .. I guess the whole incentive of the hotel is to make money and they don’t care about guests.. hence the poorly trained and disrespectful staff with 2grade level of English. The food was just terrible!! It was only a-la cart menu available instead of normal buffet and it made me feel so horrible because for the money that I payed I had to eat very small amount of below average food.. Total disappointment! We paid for the breakfast/dinner in advance and NO ONE told us that it would be this horrible experience with below average a-la cart plates! So we ended up spending the fortune on going out to the restaurants to enjoy the vacation at least a little bit. We feel absolutely disappointed and unsatisfied with service/food and communication of the hotel! After such a long lockdown this vacation seemed like it was stolen from us and our money is forever lost as well..
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Date of stay: April 2021Trip type: Traveled with family
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Response from Jumeirah Al Qasr and Dar Al Masyaf Management Team , Owner at Jumeirah Mina A'salam
Responded 3 days ago
Dear Lololoyolo, Thank you for taking the time to share your feedback here with us on line. We are disappointed to read that we were not able to meet your expectations in regards to our service levels. We strive to ensure all our guests feels cared for and we regret that we have failed you on the occasion. We want to assure you that all your comments has been shared with the team for corrective actions to be taken. We hope that the isolated instance has not tarnished your overall impression of the hotel and that we will have another opportunity to welcome you back. We are committed to offering all of our guests exceptional service and trust that we can turn your perception around into a memorable and positive one.  Sincerely, The Management Team Jumeirah Mina A'Salam
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Peter wrote a review Mar 2021
2 contributions2 helpful votes
I have been to shimmers to dine with my friends. I was greeted by Tasmeera who helped me find the rest of my group , it was a warm and friendly welcome which will make you feel to comeback again and again. Menu variety was great and Amazing views! Will definitely be back
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Date of stay: March 2021Trip type: Traveled with friends
2 Helpful votes
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Response from Jumeirah Al Qasr and Dar Al Masyaf Management Team , Owner at Jumeirah Mina A'salam
Responded Mar 24, 2021
Dear _PeterX99, Thank you for taking the time to share on TripAdvisor your recent dining experience at Shimmers the signature Greek restaurant of Jumeirah Mina A'Salam. It's good to know you were amazed with the combination of great service and great views at Shimmers. Tasmeera and the team will definitely be looking forward to welcoming you back in the near future for another memorable dining experience at Shimmers. Sincerely, The Management Team Jumeirah Mina A'Salam
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TomDa wrote a review Mar 2021
Prague, Czech Republic7 contributions2 helpful votes
This Sunday we spend a great time in Tortuga restaurant. The menu offers a wide selection of Mexican dishes. Nice place, brilliant servis during the dinner. Special thanks to Mr. Vinay. He does a great job. I can only recommemd.
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Date of stay: March 2021Trip type: Traveled with friends
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Response from Jumeirah Al Qasr and Dar Al Masyaf Management Team , Owner at Jumeirah Mina A'salam
Responded Mar 24, 2021
Dear TomDko, Thank you for taking the time to share on TripAdvisor your recent dining experience at Tortuga Mexican restaurant at Jumeirah Mina A'Salam. We are glad to know you loved the fantastic service and hospitality provided by Vinay and his team during your recent visit. Your kind recommendations are highly appreciated and we will be looking forward to welcoming you back again for another memorable dinning experience. Sincerely, The Management Team Jumeirah Mina A'Salam
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Travel Connoisseur wrote a review Feb 2021
Cambridge, United Kingdom3 contributions1 helpful vote
We have recently returned from a 4-week stay at the Jumeira Mina A'Salam in Dubai (part of the Madinat Jumeira Hotel Group). A wonderful hotel group and we have previously enjoyed stays at Al Qasr and Dar Al Masyaf. On this occasion, we enjoyed a wide variety of evening dining which included Japanese, Thai and European cuisine, all at immaculate standard. The staff of the hotel catered for our every whim and made it feel like home. We would like to specifically thank Elena reception duty manager who efficiently managed our unplanned holiday extension in room 541. Thanks also go to the concierge team - Roseta, Rey, Muna who booked restaurants in and out of the resort. The massage therapist Nur was also very professional. The whole experience was excellent. As we reluctantly left for the airport in the Emirates taxi, twenty or more of the lobby staff formed a guard of honour to see us off. A gesture that encapsulated our whole experience. Thank you. We will be back soon.
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Date of stay: January 2021Trip type: Traveled with family
1 Helpful vote
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Response from Jumeirah Al Qasr and Dar Al Masyaf Management Team , Owner at Jumeirah Mina A'salam
Responded Feb 24, 2021
Dear Travel_Connoisseur69, Allow is to express our sincerest appreciation for choosing to stay with us at Jumeirah Mina A'Salam and for your growing loyalty towards Jumeirah Group. Words cannot describe how delighted we are to receive you wonderful feedback. It is gratifying to read that you had such a memorable stay with us and we would certainly extend your kind words to team who are delighted to have been part of your experience. Thank you once again for your wonderful comments and we look forward to the next opportunity of welcoming you again for another fantastic stay. Sincerely, The Management Team Jumeirah Mina A'Salam
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Claire wrote a review Feb 2021
Seattle, Washington233 contributions94 helpful votes
One of the most memorable hotel experience I've had- the staff is wonderful and extremely helpful, the interior and exterior are beautiful and the amenities are top notch. Most of the guests staying here are dressed up throughout the hotel grounds but I had come from a year of backpacking and didn't have the nicest clothes but still felt well cared for and respected. The restaurants and bars on site are expensive but delicious. I would recommend making coffee in your room for free if you want to save some money- I ordered two americanos once from their lobby and cost me about $30. Take advantage of the boats and beach!
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Date of stay: March 2020
Value
Rooms
Service
3 Helpful votes
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Response from Jumeirah Al Qasr and Dar Al Masyaf Management Team , Owner at Jumeirah Mina A'salam
Responded Feb 22, 2021
Dear ClairecT8487ZR, Thank you for choosing to stay with Jumeirah Mina A'Salam and taking the time to share your experience on TripAdvisor. Please allow us to thank you for all the kind compliments extended by you and we are delighted to read that your experience was so memorable. We also happy to know that you were impressed with the hotel design and facilities and most importantly the services extended by our colleagues. We truly hope and look forward to welcoming you again so that we can have an opportunity to create yet another wonderful experience for you. Sincerely, The Management Team Jumeirah Mina A'Salam
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Previous
PRICE RANGE
$205 - $1,039 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mina a` salam at madinat jumeirah hotel dubai, mina salam hotel, mina salam dubai, mina al salam
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Sufouh / Al Sufouh 1
NUMBER OF ROOMS
292
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Frequently Asked Questions about Jumeirah Mina A'salam
Which popular attractions are close to Jumeirah Mina A'salam?
Nearby attractions include Souk Madinat Jumeirah (0.1 miles), Theatre Of Digital Art (ToDA) (0.1 miles), and Pacha Ibiza Dubai (0.1 miles).
What are some of the property amenities at Jumeirah Mina A'salam?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Jumeirah Mina A'salam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jumeirah Mina A'salam?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Jumeirah Mina A'salam?
Yes, free parking, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Jumeirah Mina A'salam?
Conveniently located restaurants include Ushna Restaurant, The Meat Co, and Taverna Greek Kitchen.
Are there opportunities to exercise at Jumeirah Mina A'salam?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Jumeirah Mina A'salam have an airport shuttle?
Yes, Jumeirah Mina A'salam offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jumeirah Mina A'salam?
Yes, dry cleaning and laundry service are offered to guests.
Does Jumeirah Mina A'salam offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Jumeirah Mina A'salam?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.