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Jumeirah Emirates Towers

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2,473 Reviews from our TripAdvisor Community

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Showing 1,838: English reviews
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india
Reviewed yesterday NEW

Stayed here in jan, came with my family for a 5 days long stay and felt it wonderful. the rocket kind of lift is one major attraction for me here. the views from lift was astonishing. We booked a suite which offer both side view of Dubai skyline and burj khalifa and trust me this was one of the best...

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Helpful?
Thank RounakJain
Reviewed 1 week ago NEWvia mobile

We recently stayed at the Emarites Towers for 5 nights and we couldn't fault our stay. We have our room upgraded on arrival so we had fantastic views of the Downtown area and the Burj Kalifa. The hotel is in a perfect location for getting to the Dubai Mall and also on to the main road to visit the Palm...

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Helpful?
Thank KathHolloway
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

Our property is unique for many reasons, access to the beach, stunning pool, the delicious breakfast and walking distance to main attractions, while set within a tranquil environment. Thank you very much for highlighting these aspects which we take great pride to offer to our valued guests. On behalf of our entire team, we greatly look forward to your return....

Reviewed 1 week ago via mobile

This is in a great central location for work and shopping. The rooms are well appointed with great views from the front and back. The negatives for me that despite being on the 22 nd floor there was loud throbbing music from somewhere in the hotel. The breakfast area is also far too small with a long wait for a...

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Helpful?
Thank PenguinTuk
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

I am delighted to read that you found the team courteous and that you enjoyed the view from the room. Our goal is to ensure the comfort of each and every guest, and I am disheartened to learn that you experience loud noise and delay in room service food delivery. I am very interested in learning more on this and...

Tehran, Iran
Reviewed 1 week ago

My daughter and I stayed three nights in Jumeirah Emirates Tower Hotel. In contrary of me, It was my daughter's first trip to Dubai and I am happy that she is so excited right now. Check in/out process was fast. Our room was is in 18 floor with a view of Burj Khalifa. The room was spacious, extremely clean and...

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Helpful?
Thank Hossein N
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

Wow, Thank you very much for highlighting all the aspects which we take great pride to offer to our valued guests. On behalf of our entire team, we greatly look forward to welcome you back soon. Sincerely, Sven Wiedenhaupt General Manager

Reviewed 1 week ago via mobile

In all the business trips I've taken this tops the hotels I've stayed in. Truly a five star! World class standard of luxury and quality. In the centre of the city, this hotel also provides complimentary transfers to some local points of interest like the Dubai mall. You can check this at concierge. Over all experience was exceptional!

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Helpful?
Thank Nivedita G
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

Wow, "The best hotel" We have been emphasizing attention to detail and I am glad to see it is paying off. From pool to the delicious breakfast we have taken every effort to perfect our guest experience. Please kindly let us know when you are ready to return – we are confident it will be another enjoyable experience and please...

Beirut, Lebanon
Reviewed 1 week ago

17 years after its inauguration, Emirates Tower is still a classy & great business hotel. Staff is courteous, Lobby as impressive as ever, Business lounge @ the 42nd is suitable for business meeting, easy access to several outstanding restaurants (Hakasan, Nafoura, Ivy...). My only regret is the Gym that is not at the GF anymore, but in the adjacent atrium.

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Helpful?
Thank Karim F
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

I was incredibly touched reading your rave review and excited to see you return to Jumeirah Emirates Towers! I have surely shared your incredible notes with the entire team at our daily briefing and they were all overwhelmed by your compliments. We all look forward to seeing you again very soon. Sincerely, Sven Wiedenhaupt General Manager

Brussels, Belgium
Reviewed 1 week ago

The hotel is normal a business hotel but as a tourist , it is quiet in the week-end friday and saturday. There are less childeren and the pool is quiet. The location is near the Dubai Mall and the Burj Kahlifa . You have also a free entry to the beach of the Jumeirah Beach Hotel. The superior quality of...

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Helpful?
Thank Wim C
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

Wow, I am thrilled to know that you had an excellent stay and the room quality and view impressed you! Thank you for your lovely review. Sincerely, Sven Wiedenhaupt General Manager

Reviewed 1 week ago via mobile

Other than its beautiful design and courteous staff , it has nothing special . Service is below par of typical jumeirah standards . Room has little issues when I checked in . Amenities are good but missing not fully there . I think it's a bit expensive as well for what is worth they ask more than what it really...

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Helpful?
Thank Saad S
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

Thank you for your candid review following your experience with us at the Jumeirah Emirates Towers. I am delighted to read that you found the team courteous and that you enjoyed the décor during your stay. However at the same time I am saddened to read the service was below par. I can assure you your opinion is of great...

Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

I often stay in this hotel which is very well located next to the financial centre and attached to the Emirates Towers mall. People are all very friendly, helpful and smiling. They provide you with a great customer experience. I can name a few of them but would apologies for the short list as most of the staff deserve a...

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Helpful?
Thank Bernard F
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

What a lovely review! Ali, Stella, Naveen, Mohamed, George, Christopher and the whole team is absolutely delighted to hear they were able to make your visit a memorable one. Thank you for your kind words and I look forward to welcoming you back to Jumeirah Emirates Towers soon. Sincerely, Sven Wiedenhaupt General Manager

Ny
Reviewed 1 week ago via mobile

This was a very nice hotel close to the downtown area. The staff was extremely helpful. The concierge helped us a et up a car service around town. The room was big and comfortable. Dinner in the steakhouse was excellent. Overall a very pleasant hotel stay.

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Helpful?
Thank Jesspul
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

I am elated to hear that you had a fabulous stay. Thank you for your wonderful review and hope to host you again soon! Sincerely, Sven Wiedenhaupt General Manager

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Tokyo at the Towers
Tokyo at the Towers
Cuisines: Japanese, Asian, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Jumeirah Emirates Towers

Address: Sheikh Zayed Rd | Trade Center 2, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $176 - $715 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Emirates Towers 5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Jumeirah Emirates Hotel
Jumeirah Emirates Dubai
Hotel Style:
#8 Family Hotel in Dubai
#11 Romantic Hotel in Dubai
#13 Spa Hotel in Dubai
#17 Luxury Hotel in Dubai
#20 Business Hotel in Dubai
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Questions & Answers

Here's what travelers have asked, with answers from Jumeirah Emirates Towers staff and other travelers.
80 questions
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Questions? Get answers from Jumeirah Emirates Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“book executive suites. it offers amazing view”
  • view from executive suit
  • view from executive suit
 of 5 bubbles RounakJain, yesterday | Read review
“Ask for a room with a view on the Burj Kahlifa”
 of 5 bubbles 957wimc, 1 week ago | Read review
“For a woman travelling alone book the Chopard ladies room”
 of 5 bubbles BelleS_9, 1 week ago | Read review
“Ask for a room on higher floor”
 of 5 bubbles caro161, 2 weeks ago | Read review
“If it is a family of 4 I would recommend a room with 2 x Double beds instead of the sleeper couch”
 of 5 bubbles silvie346, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question