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Jumeirah Emirates Towers

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Sheikh Zayed Rd Trade Center 2, Dubai United Arab Emirates
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (3243)
Room & Suite (1435)
Dining (377)
Travel safe during COVID-19
A note from Jumeirah Emirates Towers
Updated 07/01/20

About

#72 of 762 hotels in Dubai
Location
Cleanliness
Service
Value
Travelers' Choice
Soaring high above Dubai’s financial district, Jumeirah Emirates Towers is one of the region’s most iconic buildings. Comprising two equilateral triangles, this landmark structure is home to 400 rooms and suites with 11 world-class restaurants and nightlife venues. It is a mix of an office and hotel tower with The Boulevard, an upscale retail and dining complex.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Free shuttle or taxi services
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kid-friendly buffet
Kids' meals
Poolside bar
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Executive lounge access
Gift shop
Newspaper
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bidet
Safe
Seating area
Separate living room
Telephone
VIP room facilities
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Arabic

Location

Full view
100Great for walkers
Grade: 100 out of 100
218Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
4,233Reviews177Q+A100Room tips
Traveler rating
  • 3,374
  • 604
  • 131
  • 69
  • 55
Time of year
Traveler type
Language
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Popular mentions
Maier D wrote a review Mar 1
Rorschach, Switzerland20 contributions38 helpful votes
The Jumeirah brand normally stands for high end luxury and perfect service, at least thats what im used to when i normally stay any one of the Jumeirah Hotels. Unfortunately staying in Emirates Towers doesnt keep up with the other Jumeirah Hotels. The room and Hotel facility itself is nice, but the service is sub-par. I am a long-term stay and even pay for my room when being on travel. The main reason is, that I dont want to constantly pack my luggage and carry everything with me. Yesterday I was asked to change my room without any real notice period because they need to do maintenence. The planning of this maintenence is very poor in my opinion because I had to wait for 4 days that technicians move the TV and work desk (it needed some cable work). I obviously would have not done that knowing that I will be forced to switch rooms a few days later. What also surprised me was how effortlessly the employees told me that im kicked out of my room, forcing me to pack up all my things (which was the main reason for booking long-term) and switch to the same room 4 floors higher (where I will have to wait probably 3-4 days again for them to move the TV etc). Besides a polite apology there was zero effort provided to make this an acceptable situation. I would have expected them to provide me an upgrade or something but I guess keeping clients happy for their poor planning isnt a major concern for them. Disappoining and not on par with other Jumeirah Hotels. Domenik 2706
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Date of stay: March 2021
Rooms
Service
Sleep Quality
Trip type: Traveled on business
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Response from JET Jumeirah, Other at Jumeirah Emirates Towers
Responded yesterday
Dear Maier D, We would like to take the opportunity to thank you for choosing Jumeirah Emirates Towers and for taking the time to provide your feedback in TripAdvisor which I have read with interest. We were disappointed to note that there were aspects of your stay that were unsatisfactory however, I would like you to rest assured that the matters reported are certainly not indicative of our usual high standards. I have personally addressed your comments with the appropriate departments in order that they can address the issue that you raised. Indeed, please be advised that we have updated your guest history accordingly in order to avoid any future disappointment. Perhaps you would be kind enough to contact me directly when planning a future trip in order that I can personally make the necessary arrangements to ensure that your next stay is a comfortable and enjoyable one. At Jumeirah Emirates Towers we strive to consistently exceed our guest’s expectations and are very appreciative of all feedback received and I would again like to thank you for your comments. We hope that we will have the pleasure of welcoming you back to Jumeirah Emirates Towers in the not-too-distant future where our team will be waiting to make amends. Sincerely, Marcus Sutton General Manager
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Noushin wrote a review Feb 2021
Milano Marittima, Italy45 contributions18 helpful votes
Felt cuddled and relaxed. Even though I was in Dubai for business, staying at the hotel was like being surrounded by a delightful music. All people were careful and dicreet, I really enjoyed staying at JET.
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Date of stay: February 2021
Rooms
Location
Service
Trip type: Traveled on business
1 Helpful vote
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Response from JET Jumeirah, Other at Jumeirah Emirates Towers
Responded 6 days ago
Dear noushinm2 , Thank you for your patronage to the Jumeirah Emirates Towers, we appreciate your confidence in us. We are thrilled that the Jumeirah Emirates Towers was able to exceed your expectations and sincerely appreciate your heartfelt advocacy to our many TripAdvisor readers. I have shared your comments with the team and they are happy to learn that you had a brilliant stay with us. We cannot wait to have you back with us. Sincerely, Marcus Sutton General Manager
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Ibrabimomovic wrote a review Feb 2021
1 contribution1 helpful vote
Superb location close to Dubai Mall in the middle of city, super comfortable and cozy rooms excellent view on Dubai's old and new, amazing delicious dining very friendly and helpful staff excellent service
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from JET Jumeirah, Other at Jumeirah Emirates Towers
Responded 1 week ago
Dear Ibrabimomovic, It is very exciting for us to know that we were able to create a memorable experience during your stay with us; Thank you for your compliments; we hope we’ll have the honor of welcome you back soon. Sincerely, Marcus Sutton General Manager
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Camper51593097999 wrote a review Feb 2021
1 contribution1 helpful vote
We had a wonderful stay. Great location. Amazing breakfast and clean rooms with impeccable service. The staff were extremely kind and helpful. Housekeepers did their best to make us comfortable. The view is great too.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from JET Jumeirah, Other at Jumeirah Emirates Towers
Responded 1 week ago
Dear Camper51593097999, Our aim is to provide not only an excellent service but also make that excellent service personalized. I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. I have shared your comments with the entire team and they are equally happy to learn that you had a brilliant stay with us. We look forward to welcoming you back in the future. Sincerely, Marcus Sutton General Manager
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Konstantinos A wrote a review Feb 2021
Thessaloniki Region, Greece62 contributions17 helpful votes
A Very good hotel and the location is amazing. Of course the services on the highest level! COVID-19 measures very good and the panoramic view amazing. The ebst place to be if you want to visit the new Museum
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
Helpful
Share
Response from JET Jumeirah, Other at Jumeirah Emirates Towers
Responded 1 week ago
Dear Konstantinos A, Thank you for your patronage to the Jumeirah Emirates Towers, we appreciate your confidence in us. We are thrilled that the Jumeirah Emirates Towers was able to exceed your expectations and sincerely appreciate your heartfelt advocacy to our many TripAdvisor readers. I have shared your comments with the team and they are happy to learn that you had a brilliant stay with us. We cannot wait to have you back with us. Sincerely, Marcus Sutton General Manager
Read more
Previous
PRICE RANGE
$146 - $346 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jumeirah emirates hotel, jumeirah emirates dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiTrade Centre / Trade Centre 2
NUMBER OF ROOMS
400
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Frequently Asked Questions about Jumeirah Emirates Towers
Which popular attractions are close to Jumeirah Emirates Towers?
Nearby attractions include Emirates Towers (0.04 miles), Zinc Nightclub (0.2 miles), and Cuadro Fine Art Gallery (0.2 miles).
What are some of the property amenities at Jumeirah Emirates Towers?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Jumeirah Emirates Towers?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jumeirah Emirates Towers?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Jumeirah Emirates Towers?
Yes, free parking is available to guests.
What are some restaurants close to Jumeirah Emirates Towers?
Conveniently located restaurants include Al Mandaloun, Chamas Churrascaria and Bar, and Al Nafoorah.
Are there opportunities to exercise at Jumeirah Emirates Towers?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Jumeirah Emirates Towers have an airport shuttle?
Yes, Jumeirah Emirates Towers offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jumeirah Emirates Towers?
Yes, dry cleaning and laundry service are offered to guests.
Does Jumeirah Emirates Towers offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Jumeirah Emirates Towers?
The staff speaks multiple languages, including English and Arabic.