Jumeirah Beach Hotel
Jumeirah Beach Road Umm Suqeim, Dubai United Arab Emirates
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About
#241 of 943 hotels in Dubai
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.1
Travelers' Choice
Experience World-class Service at Jumeirah Beach Hotel This property is 2 minutes walk from the beach. This 5-star luxury Dubai hotel has a private beach and features over 10 restaurant and bars, including 5 swimming pools. Guests staying at any Jumeirah Beach Hotel room can enjoy free unlimited access to Wild Wadi Waterpark™. Jumeirah Beach Hotel’s rooms are spacious and have floor-to-ceiling windows looking out over the Arabian Gulf. Each features a Widescreen Interactive HD LCD TV, evening turndown service and free WiFi access. Jumeirah Beach offers a wide variety of international cuisine. Many restaurants have a children’s menu. Refreshments are offered at the rooftop Lounge. Guests can enjoy refreshments and happy hours at Floor 24 bar overlooking the city skyline. The hotel has recently been renovated and all the rooms, public spaces and few of the restaurants have been upgraded and refurbished. Souk Madinat Jumeirah is a 10-minute stroll from the hotel. Dubai International Airport is 12 mi away.
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Property amenities
Shallow end in pool
Complimentary Instant Coffee
Windsurfing
Car hire
Foot massage
Gift shop
Shops
Room features
Telephone
Room types
Ocean view
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Harbor View
Languages Spoken
French, Italian, Urdu
Hotel links
Location
89Good for walkers
Grade: 89 out of 100
58Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
Jumeirah Beach Road Umm Suqeim, Dubai United Arab Emirates
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Stayed for 8 nights. The staff really make this hotel exceptional and an enjoyable experience. The room cleaning service was exceptional and Kamru, Ashanti and Bhushan all ensured we had everything we needed during out stay. They ensured we had fruit, towels and room was made everyday to perfection George (Door Men) and Kitchent Connection staff were exceptional. The hotel staff are what made the experience great. Some things to note for people booking: 1 - The view of the Burj is great however, there is construction on the right hand side of the hotel. This isn't clearly communicated on the website (jumeriah website). 2- Wild Wadi was closed to general public I wasn't aware of this either. There are around 5 of the 13 rides closed. However, the rides that were open are fun and enjoyable, plus you miss lines. Feel's like your own private wild wadi so not a huge negative. This maintenance should end soon. 3- Communication between different parts of the hotel could be better. For example, I was advised I could move my last day breakfast to the first day when this was not the case. A huge credit to the reception staff who fixed the issue during checkout and removed the charges. This has also happened with the romantic package when I was advise the facial is for 2 individual. I was charged for 1 at the end of my stay. I have contacted management and hope to get this resolved. Clearer communication on what's included or not included would make things easier. Other general comments - Hotel is clean, safe and lots of food options for breakfast. Great hotel for family and kids as well as couples. Floor 24 is also worth a visit at night. Excellent views and service. The reason I am giving 5 stars is due to the staff. The staff are what made the experience a 5 start experience. They make you want to come back again. …
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Date of stay: May 2023Trip type: Traveled as a couple
Value
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Room Tip: Check the construction work on the right is complete or still in progress upon your booking....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
Terrific location, amenities and food with some of the best service we have seen in a family hotel. Everything about this hotel is impressive from the setting to the choice of restaurants and quality of them as well as the many different activities particularly for the children and the kids club. The New Years Eve gala dinner, show and fireworks display was out of this world and an experience that will last a lifetime. What really differentiates is the quality of the staff. Huge thanks to Faysal at the Executive Pool for his exemplary service and creating nice memories for our children Jacob and Max. Nathalia at the kids club was highly professional, Ahmad, Dovud & Raushan in the Executive Lounge were extraordinary in their service. Final thanks to the wonderful Hasan helping us with buggies around the resort. A fabulous resort with exceptional people who go the extra mile.…
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Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jason Harding , General Manager at Jumeirah Beach Hotel
Responded Jan 11, 2023
Dear prestOn77 Thank you for choosing to welcome 2023 with us at Jumeirah Beach Hotel and taking time to share your experience from your recent visit. We are pleased to read that you had an amazing stay, and you were happy with the services at the resort. Thank you for mentioning so many positive elements about the resort. Your kind words to Faysal, Jacob, Max, Nathalia, Ahmad, Davud and Raushan for providing exceptional service are very much appreciated. Positive reviews such as yours will always serve as a great motivation for the team. With all our very best wishes, Jason Harding Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Stayed here a few times before a few years ago and was so pleased to stay again. All of the rooms are now finished and fully renovated, the hotel is immaculate and there is so much choice of pools and activities. All the staff make the experience perfect (George was brilliant on front of house) The water park was partially closed which was annoying but after speaking to Jure he was quick to resolve the problem with other options for us. There is a new hotel being built next door but it didn’t affect our stay atall and you expect some sort of nearby construction in Dubai.. We will defiantly be coming back again with the children!
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Try to get to the breakfast before 9am as it gets busy after that..
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We have been to JBH for many years and it never disappoints. The cleanliness is immaculate. Service impeccable! We look forward to coming back in October with kids using football escapes. Nothing compares to the experience of the Jumeirah beach hotel. The choice of restaurants is endless. As a family of four we asked the concierge for some restaurants they would recommend. Within seconds they WhatsApp the menu/kids menu over to us and booked the restaurant we decided on. The concierge was so hopeful we used them a lot 😊. If you want a fantastic family holiday look no further
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Mannan & venkatesh housekeeping staff during they cleaned my room is excellent & they help me a lot. Teta hi Team Leader is vey nice guy very friendly I would recommend this hotel to everyone to enjoy the holiday
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The room service is excelent, especially Kamrul Islam and his college Shanto that made our stay even better. Also i would say that the food in hotel is also very good . We will be back again.The room decoration with towels is fantastic, Kamrul made it. Big thanks to every employ.
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel breakfast was very impressive and the view of the Burj Al Arab was great. There was a lot of construction within the immediate view of the rooms which appears like it will be going on for several years. We did have difficulty with accommodations for our family and billing that the hotel would not resolve. We had booked two rooms to accommodate our 5 family members but upon check-in the hotel indicated that we only had one room that would accommodate 4 people. We then asked for a trundle bed but the night manager suggested we just sleep 3 to the king size bed. We were quite tired after traveling internationally and arriving at the hotel at midnight needing some good rest. After asking three different front desk employees for a murphy bed over the course of more than an hour we were finally able to get the bed via one of the maintenance staff. No follow up or action was taken by the front desk to remedy our bedding issues. We later realized after our stay, that the hotel still charged us for the second room anyway and listed us as a no show even through we sent a picture of all 5 of our family members with timestamps and geotags in the lobby of the hotel the night of check-in. The hotel would not return the extra $1544 charge for the second room so be very carful with billing and this hotel. I am very disappointed with this and would not expect this level of service from a luxury hotel. …
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Date of stay: December 2022Trip type: Traveled with friends
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
In one word AMAZING! The service in this hotel is absolutely incredible. Everyone is very nice and very helpfull.. They all did their best to solve any problem you’re experiencing and want you to experience the best holiday you can get. I sincerely recommend this hotel! We already booked for next year so that says enough I think. Thanks to the Club lounge team!
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Date of stay: May 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This was the most amazing family holiday (travelled with a 3 year old and 3 month old). From being 2 hours delayed on our flight, Jumeirah welcomed us warmly at 2am with a swift check in process and our room perfectly ready and even turned down for the night. Meals in the hotel were fantastic and we regularly ate at the main buffet; Kitchen Connection, the amazing Bastion on the 25th floor and the Dow & Anchor. Jumeirah Beach Hotel feels so accommodating the families and all staff always made such an effort with our children at all times. Kabir and China were very special staff we regular met and were always so lovely to us all. Our room was always spotless and anything we needed (even a simple firmer pillow) was quickly met with a smile by the amazing Roky and Nobi. Our room was phenomenally well equip and all the amenities were second to none. The pools were all fantastic but the executive pool was a family favourite. The hotel always had buggies on standby and staff were all so friendly and helpful. Our daughter (3 years old) loved the kids club which we attended 2 sessions. It was an extremely impressive place. Another special mention to Carmen the club manager who was friendly and always present to chat to and she always wanted to know how we were and if we were enjoying our stay. To sum up, I highly recommend this hotel as an amazing family destination, we stayed for 11 nights and it was perfect from start to finish. We will be returning before the end of the year and can't wait.…
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Kabir and Abed provided excellent service at kitchen connect! We always received a warm welcome each morning. They were very attentive, providing great service and continuously checking if we need anything. They were very friendly and we enjoyed chatting to them both throughout breakfast. In addition, Abed made the most delicious masala chai each day! Beyond happy with the service that Abed and Kabir provided
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jan Valasek, Other at Jumeirah Beach Hotel
Responded 5 days ago
Dear jass830 Thank you for taking time to share your experience from your recent stay with us at Jumeirah Beach Hotel. We are pleased to read that you had an enjoyable and memorable stay. Your kind words to Kabir and Abed for providing exceptional service are very much appreciated. We will all look forward to the pleasure of welcoming you back in the not-too-distant future. With all our very best wishes, Jan Valasek Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$109 - $515 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jumeirah beach resort, jumeirah beach hotel dubai, beach dubai hotel jumeirah
LOCATION
United Arab EmiratesEmirate of DubaiDubaiUmm Suqeim 2 / Umm Suqeim
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Claim Your ListingJUMEIRAH BEACH HOTEL - Updated 2023 Prices & Reviews (Dubai, United Arab Emirates)
Frequently Asked Questions about Jumeirah Beach Hotel
Which popular attractions are close to Jumeirah Beach Hotel?
Nearby attractions include Inside Burj Al Arab (Official) (0.03 miles), Wild Wadi Waterpark (0.2 miles), and Wild Wadi Water Park (0.2 miles).
What are some of the property amenities at Jumeirah Beach Hotel?
Some of the more popular amenities offered include car hire, free instant coffee, and a gift shop.
What food & drink options are available at Jumeirah Beach Hotel?
Guests can enjoy free instant coffee during their stay.
What are some restaurants close to Jumeirah Beach Hotel?
Conveniently located restaurants include Sardina Seafood Restaurant, Arabian Tea House Restaurant & Café-Mercato Mall, and Villa Beach Restaurant.
Which languages are spoken by the staff at Jumeirah Beach Hotel?
The staff speaks multiple languages, including French, Italian, and Urdu.
Are there any historical sites close to Jumeirah Beach Hotel?
Many travelers enjoy visiting Jumeirah Archaeological Site (5.0 miles) and Jumeirah Archaeological Site (5.6 miles).
Does Jumeirah Beach Hotel have any great views?
Yes, guests often enjoy the harbor view available here.