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Traveler (11010)
Room & Suite (1225)
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About

#313 of 800 hotels in Dubai
Location
4.8
Cleanliness
4.9
Service
4.7
Value
4.2
Travelers' Choice
The distinctive sail-shaped silhouette of Burj Al Arab Jumeirah is more than just a stunning hotel, it is a symbol of modern Dubai. Rising on a man-made island, 280 metres from the shores of the renowned Jumeirah beach and designed to resemble the graceful sail of an Arabian dhow, it soars to a height of 321 metres, dominating Dubai’s coastline. The all-suite hotel offers 199 luxury duplexes with stunning views of the ocean, private beach access, luxury leisure on a breathtaking terrace with pools and cabanas as well as 8 of the world’s best dining and entertainment venues helmed by Michelin-starred chefs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Water park
Evening entertainment
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Flatscreen TV
Bath / shower
Desk
Housekeeping
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand movies
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
Harbor View
Languages Spoken
English, French, Russian, Arabic and 5 more
4.5
4.5 of 5 bubbles6,953 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Burj Al Arab is often celebrated for its opulent amenities, including a lavish spa and high-quality dining experiences, all complemented by attentive butler service. The hotel's luxurious and lively atmosphere, featuring grand suites with modern amenities, is a hit among guests, as is the exceptional cleanliness maintained throughout the property. However, some visitors mention that the rooms could benefit from refurbishment and raise concerns about the value, deeming prices excessive. While the service generally garners praise for its personal touch, instances of inconsistency and slowness have been noted.
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Opulent
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6953Reviews195Q+A100Room tips
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YOGESHWAR A wrote a review Feb 2024
Kathmandu, Nepal78 contributions
the booking was made extremely easy by Reshma this is not the first time Reshma has represented BAA in the most professional and friendly way Alexandra truly was very helpful during the checkin Chit our butler was again very friendly and extremely professional Suresh i believe was the leader who took care of the house keeping team everything was up to the mark he would come and ask us every now and then if we required anything Romalyn, Sanjiv, Bhimsen visited us and inquired if we required anything they were all very friendly and ready to assist thank you BAA for the lovely experience and for having as lovely people make the stay memorable
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Date of stay: February 2024Trip type: Traveled as a couple
Room Tip: calling the hotel directly and talking to the front desk helps for reservations
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Weaponry999 wrote a review Feb 2024
Eccleshall, United Kingdom72 contributions
Hotel's Favorite
Returned to BAA after a break of several years - we had children and it’s not really a young children kind of place in my opinion. The place is almost as it was pre kids, a fantastic experience. So what’s changed ? There is no longer a personal connection with the staff who don’t remember your name and treat you as if they have just met you. There have been reductions in the number and size of toiletries etc and finally the technology in the room is very dated and badly needs upgrading - I could watch a rugby match on my phone but not in the room! Still love the place and plan to return again this year.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 1 week ago
Dear Guest, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shyam M wrote a review Feb 2024
3 contributions
An experience unlike any other. Rooms are huge and can fit 4-5 people comfortably. Service is exquisite- every little detail taken care of with the floor butler being super attentive. Breakfast was fantastic, Peter at the restaurant would bring us Indian dishes that were off menu. The views are incredible- only complaint is you cannot go to the rooftop restaurant after 1pm if you just want to see the view.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 4 days ago
Dear Shyam, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elliott B wrote a review Feb 2024
London, United Kingdom36 contributions
The Burj Al Arab is a truly unique place and lives up to all its hype. The service is outstanding and I feel the staff at the beach club are amazing. Especially, Indika at the bar as well as Roma and Asile at the pool.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 4 days ago
Dear Elliott, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Everywhere Escapes wrote a review Feb 2024
Middle East802 contributions
+1
There's only one Burj Al Arab! Historic, majestic, and unique.The whole experience is worth immersing oneself in, even with the cost associated. From the moment the unique passes are handed over to you, to the point that you are transported back by a customized golf cart to your car, everything is memorable.
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 4 days ago
Dear arshadmain, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Linda M wrote a review Feb 2024
3 contributions
+1
The hotel and staff did not disappoint. From the greeting and sit down check in to the escort to our suite with an explanation of everything including what we should try snd where we should eat. Butler was at our door opening it as soon as we stepped off the elevator. Never had to use our key. Also came and ran our jacuzzi for us in the evening. The suite we had (two floors) was over the top in opulence, clean, great ocean views, fantastic bed and full size Hermes amenities. The pool area is wonderful with amazing service and also the spa which we were given a tour and offered a two for one to experience for the Mind Spa. Went the next morning to the spa and the Mind Spa wasn’t working so they gave us complimentary 1/2 hour massages while we waited. Great way to start the day and end our stay. We had an early dinner at Sal patio which gives a perfect view of the sun setting over the ocean. Breakfast was a bit disappointing as I was expecting more variety. While the hotel and everything in it is pricey I would definitely say you have to go at least once for the experience which was over the top and leaving me wanting to return.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Check in as early as possible and don’t leave the hotel. Just enjoy!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 4 days ago
Dear Guest, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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juan n wrote a review Feb 2024
1 contribution
The service was really bad. Never knew the butler of my floor during my whole stay. The restaurant for breakfast is small for the quantity of guests and the food was not good. The service in general is not good enough for the type of hotel. Overall was very disappointing.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 1 week ago
Dear Juan, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for having chosen Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. While I do sincerely apologize for the disappointing experience you encountered during your recent stay with us, your feedback is essential to us to ensure that your concerns are addressed promptly and effectively. It is through feedback from our valued guests such as yourself that we are able to constantly improve our level of service and I would like to thank you for bringing your experience to our attention. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Abhishek wrote a review Feb 2024
New Delhi, India20 contributions
My visit to SAL at the Burj Al Arab was an experience that epitomized luxury and relaxation in every sense. Known as a prime sundowner destination in Dubai, SAL exceeded my expectations, offering not just stunning views but an ambiance that's truly unparalleled. Nestled against the backdrop of the iconic Burj Al Arab, SAL presents an awe-inspiring view of the sea that captivates from the moment you arrive. As the sun dips below the horizon, the sky transforms into a canvas of vibrant hues, creating a mesmerizing spectacle that's beautifully complemented by the silhouette of the Burj Al Arab. It's a sight that embodies the essence of Dubai's luxury lifestyle. The drinks menu at SAL is thoughtfully curated, featuring a variety of refreshing cocktails and other beverages that are perfect for savoring as you soak in the breathtaking views. Each drink is crafted to perfection, promising a delightful accompaniment to the unfolding sunset. Adding to the experience, SAL offers an excellent selection of sheesha, with flavors that cater to all preferences. Enjoying sheesha here, with the gentle sea breeze and the Burj Al Arab in the background, elevates the experience to something truly special. For those feeling peckish, SAL serves up a range of light snacks that are as delightful in taste as they are in presentation. While the offerings may be light, they are perfectly suited to complement the drinks and sheesha, ensuring a satisfying culinary experience without overpowering the senses. The ambiance at SAL is wonderfully breezy, thanks to its open-air setting by the sea. The gentle ocean breeze adds a natural, refreshing touch to the experience, making it all the more enjoyable. It's an ideal spot for those looking to unwind in a luxurious yet relaxed setting. A friendly tip for future visitors: remember to bring your swimming trunks. SAL's setting by the pool and sea invites you to take a dip and cool off, adding a layer of leisure and fun to your visit. In conclusion, my visit to SAL at the Burj Al Arab was nothing short of magical. With its exceptional combination of stunning views, great drinks and sheesha, light snacks, and a breezy ambiance, it stands out as a must-visit sundowner destination in Dubai. Whether you're looking to relax with friends or enjoy a romantic evening with a loved one, SAL promises an experience that's both memorable and luxurious.
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Date of stay: February 2024Trip type: Traveled as a couple
Room Tip: Go for the sundowner time
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 1 week ago
Dear Abhishek, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jatin Parmar wrote a review Feb 2024
Leicester, United Kingdom9 contributions
Had a great experience touring the hotel. We were there for the Valentines Day experience which turned out to be really good value for money. The Uma Lounge was set up nicely with good cocktails available. Additionally, the staff were very accommodating.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 1 week ago
Dear JP120291, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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German C wrote a review Feb 2024
Monterrey, Mexico1 contribution
We had the ‘Afternoon tea’ experience and it was AMAZING! The food, the service, the drinks… All were beyond excellence. We really enjoy our time there, for me was like heaven. We must mention that Marisol made is felt like home. She is excellent in her work.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 1 week ago
Dear German C, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$1,281 - $2,474 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
burj al arab dubai, burj al arab rates, seven star hotel dubai, burj al arab hotel dubai, dubai burj al arab, al arab burj hotel, 6 star hotel dubai, burj al arab price
LOCATION
United Arab EmiratesEmirate of DubaiDubaiUmm Suqeim 3 / Umm Suqeim
NUMBER OF ROOMS
199
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BURJ AL ARAB - Updated 2024 Prices & Hotel Reviews (Dubai, United Arab Emirates)

Frequently Asked Questions about Burj Al Arab
Which popular attractions are close to Burj Al Arab?
Nearby attractions include Burj Al Arab (0.04 miles), Skyview Bar (0.02 miles), and Wild Wadi Waterpark (0.3 miles).
What are some of the property amenities at Burj Al Arab?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Burj Al Arab?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Burj Al Arab?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Burj Al Arab?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Burj Al Arab?
Conveniently located restaurants include Villa Beach Restaurant, Skyview Bar, and The Palmery.
Are there opportunities to exercise at Burj Al Arab?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Burj Al Arab have airport transportation?
Yes, Burj Al Arab offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Burj Al Arab?
Yes, dry cleaning and laundry service are offered to guests.
Does Burj Al Arab offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Burj Al Arab?
The staff speaks multiple languages, including English, French, German, Italian, Russian, Chinese, and Hindi.