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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 09/26/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Burj Al Arab
Updated 09/26/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#224 of 898 hotels in Dubai
Location
4.8
Cleanliness
4.9
Service
4.7
Value
4.2
Travelers' Choice
The distinctive sail-shaped silhouette of Burj Al Arab Jumeirah is more than just a stunning hotel, it is a symbol of modern Dubai. Rising on a man-made island, 280 metres from the shores of the renowned Jumeirah beach and designed to resemble the graceful sail of an Arabian dhow, it soars to a height of 321 metres, dominating Dubai’s coastline. The all-suite hotel offers 201 luxury duplexes with stunning views of the ocean, private beach access, luxury leisure on a breathtaking terrace with pools and cabanas as well as 9 of the world’s best dining and entertainment venues helmed by Michelin-starred chefs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Water park
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Additional bathroom
Minibar
Flatscreen TV
Bath / shower
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
On-demand movies
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Harbor View
Languages Spoken
English, French, Russian, Arabic and 5 more
Location
Full view
91Great for walkers
Grade: 91 out of 100
25Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
Contact
Jumeirah St, Dubai 74147 United Arab Emirates
Name/address in local language
Getting there
Rental CarsSee rental cars from $21/day
6561Reviews195Q+A100Room tips
Reviews
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We were lucky enough to return for the second time this year, this time with our daughters. The experience was again, faultless. Our girls had the best time. They loved everything but especially the infinity pool. The service at the pool was exceptional, we must mention Nikkal, Nagur and the pool manager TJ, they really did look after us. TJ came over to acknowledge that I am Coeliac and would need gluten free food. The food I ordered was delicious, the best GF club sandwich I’ve ever eaten. The service and attention to detail is what really makes this hotel. The rooms are fabulous, super clean, the amenities are outstanding. We must also mention the excellent service we received from Joleen on reception. We really did have the best summer holiday with our daughters. We were worried it wouldn’t live up to our first experience but it definitely did. So much so we are returning with one of our daughters in October and we can’t wait.…
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Hotel's Favorite
After having toured the UAE for over a month, we decided to finish our trip with a week at the Burj Al Arab. After having passed security, you will be driving on a bridge up to the hotel, where you will be directly taken in charge by the valet and the front desk team. The outside and inside architecture is just amazing. The front desk team directly recognized that we were French and took the initiative to speak French with us. This was highly appreciated. We arrived early and our high floor panoramic suite was not ready. We were therefore invited to have some refreshment at the lobby’s restaurant. After some times, our Buttler arrived and invited us to follow him to our suite. The room is amazing: tremendous views, high ceilings, nice dining/living area, comfortable bathroom with jetted bathtub and a lot of Hermes amenities (full size parfum bottle for me and my husband, along with some other beauty amenities). The slippers available in the room were too small. We asked for bigger sizes. This was not a problem for our Buttler, who brought us new ones. We tried the hotel’s room service. The menu offered a large choice for everyone, even for me - vegetarian. The food was good and fresh. We loved the truffle pasta and truffle pizza. The arabic selection was amazing too. Each afternoon, our Buttler brought us small appetizers. These were the perfect start before enjoying one of the hotel’s restaurant. The beach/pool area is really nice. We enjoyed seeing the sunset while having a shisha and drinking a cocktail. Simple luxury with some music. So romantic… Breakfast is offered on the terrace. The buffet choice is not huge but it had some highlights for my husband: chocolate fountain, candy bar, aso. You can order a large variety of made to order dishes. The staff is at your service. As a guest of the Burj Al Arab, you have complimentary access to the wadi water parc, a few steps away from the hotel. Golf cart drivers drive you to the entrance, where you can directly enjoy water slides and more. A nice way to spend a day and have fun. Our Buttler organized us a hotel tour. We could visit the royal suite along with a small museum about the hotel and all the special events that happened there. A nice way to explore what the Burj Al Arab has to offer! We really had a nice stay. Friendly and dedicated staff, good food, relaxing getaways, aso. The only point that was a bit under our expectations was the mattress and the pillows (even though there are plenty of pillow choices). I have some neck/back problems and I am kind of problematic with that. Burj Al Arab exceeds in providing luxury without the boring things that might come along luxury: no stuffy behaviors. Guests feel simplicity while everything is well managed behind the scene. You really feel like home while being in one of the world’s most exclusive and amazing hotel. After having travelled in palaces around the world, we can definitely say that Burj Al Arab’s way of treating their guests is the height of luxury. We found our new home in Dubai and can’t wait to come back next time! Maybe after the planed works in 2023?…
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
Helpful
Response from Tristan Delmas, Other at Burj Al Arab
Responded Feb 27, 2022
Dear Blondie7516, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the overall stay in Burj Al Arab. Your kind words are highly appreciated. My team and I look forward to the pleasure of welcoming you back to Burj Al Arab for another memorable experience. Kind regards, Tristan Delmas Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I came to this hotel very skeptical and thought that there are too many talks about it and didn't understand why it considers a 7-star hotel. I have been in many luxury hotels including approx 10 luxury hotels in Dubai and this is at least one level above all the best luxury hotels I have been to. I must say WOW! It is really so good! All the rooms in the hotel are 2 floors and they look much better than you can see in the photos. You also get lots of gifts. On each floor, 2 workers are there to help you with anything you need. To summarize: * The rooms are very beautiful and the hotel is very luxurious. * The service is perfect. * The pools are astonishing. * Everything was amazing and above all my expectations.
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Date of stay: September 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
This is the second time we’ve come back to the Burj. While the hotel is beautiful, it is in definite need of an update. The reason we returned though, was for the people and the service. From the housekeeping staff to the lifeguards at the pool, each and every member of staff is there to make you feel special, and they do! Also - absolutely everything in the hotel is of the highest quality, which includes the food in the restaurants. From the pool restaurant Sal to the Al Muntaha on the top floor. The food is only surpassed by the breathtaking views. We had two “butlers” look after us while we were there. Anthony and Ezmet. There simply isn’t enough space here to put into words how wonderful these two men were. Nothing was too much trouble for them and Anthony went above and beyond in seeing to our every wish. We spent most days lying at the incredible infinity pool and it would be remiss of me not to mention Moses and Nitesh. Again - such professional first class service from them. And the lovely Priya at breakfast. If you are planning a trip to the Burj Al Arab and wonder if it’s worth it? It absolutely is. I would recommend that anybody who has the opportunity, stays here if they can. I’m leaving the best till last. They say that first impressions count. So coming over the bridge and seeing the iconic “sail” is extremely impressive, but I would say that the gentleman who greet you at the front entrance are just as impressive. Warm and welcoming - last year we befriended Achol, and I was absolutely delighted to see him this year as well. Always smiling - always helpful, definitely one of my favourite people! When you go to stay - you’ll know him immediately- he is the one with the biggest smile!…
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
An incredible experience! I use to go to luxury hotels, but stay at Burj has been exepcional, they make you feel special! First of all, all the rooms are suite, but We had an upgrade to a huge suite, because of my son birthday. The amenities from the room are hermes and includes perfums …The staff was amazing with us. Natalia, the brazilian girl, was the best. We had also a late check out..
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
We got engaged here 4 years ago and came back as part of our honeymoon. This hotel is amazing and the attention from staff is second to none. However, this can also be a bit overpowering. Having cleared security, we headed to the hotel building and were greeted warmly. It really is a stunning building brightly coloured and lots of ( too much ) gold everywhere. Our suite was amazing, over 2 floors which I didn't expect. Spotlessly clean and tidy. Our butlers introduced themselves and were around for any request. On the way to the pool you get intercepted by a young lady who takes you to a sunbed, logs your location, and the personal treatment starts. The staff know who you are and are only a button press away. A cool bag of water soon arrives. The hotel is constantly buzzed by jet ski's and small boats but they are kept a distance away although your hear them all day. The restaurants are excellent but obviously expensive. In fact, nothing is cheap. Perhaps a nice touch would be to make the room mini bar free , given the cost of the room. The spa area is stunning and a great place to relax if you can shake off the staff who hover around you. On that note, as a couple who can think and do things for themselves, we sometimes found the attention a little overwhelming and unnecessary. Though clearly, some will love it. Butlers at the door, housekeeping, housekeeping manager, butlers again, turndown service, butlers again, our doorbell didn't stop all evening every evening. People pressing the lift call button for you, greeting you when you get out of a lift, unfolding a towel for you. Sometimes it was just a bit much. However, this is a personal view and there were those who demanded and probably needed everything done for them. It really is a stunning hotel, over opulent and extravagant. A true once in a lifetime experience, but you will pay highly for all that privilege. If you don't get to stay there, book a tea or drink in the Skybar or their cocktail bar Gilt just for the experience. Loved our stay here.…
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
A great hotel, where our stay was lovely. From the arrangement of our collection at the airport, to the personal excellent service at Sal. Food & drink excellent and reassuringly expensive… we will be back to one again enjoy this experience
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Exactly one month ago, I have almost lost my life in front of my child and siblings. When I ordered Veggie omelet, I told the waiter I am severely allergic to mushroom. After a few bites of the omelet, I felt ill, my body getting warm and itchy all over my skin and I asked the waitress if my omelet has a mushroom. I still remember his face how panicked he was. He said I am sorry! At that time the symptoms were mild, and I told him I am okay. When we left the restaurant, they gave me flowers and went to my activities for the day. Around 8pm I got a severe headache and couldn’t breathe, so I went to the reception desk and asked if they have any allergies medication or a nurse on duty. I told the manager Kristina Ignatova; I am having a hard time breathing because of allergy reaction from the omelet with mushroom I have consumed for breakfast. She said I will send the nurse over to your room, but if the nurse couldn’t do anything for you, you will have to pay the doctor’s fee for the treatment. I told her that it happened in your restaurant because your cook decided to put mushroom in my omelet after I clearly informed the waitress that I am allergic to mushroom. When someone is telling her I am dying all she was concerned about was the doctor’s fee; she shouldn’t discuss about the doctor fee at all while I am fighting for my life. It seems like my skin color blinded her to think that I can’t afford to my medical treatment. I was doing a breathing exercise until a nurse came to my room to save my life. My BP was 179/73….I could have stroke and my throat swollen and the nurse said “YOU COULD HAVE DIED IN 15 MIMUTES” in front of my child and siblings. Can you imagine the anxiety of my families???? Can you imagine losing my life 7500 miles away from home? ?? To save my life without reading the side effects the nurse administered injection and gave me 2 tablets to take it every 4 hours. Few minutes after the nurse left the shortness of breathing got worse and the nurse came back with two doctors. After they examined me one of the doctors administered steroid injection and the other two were discussing how to take care of the 17-month-old sick kid throughout the night while I was fighting for my life. After they left, no one call or came back to check on me. I was ignored and neglected by the management and the medical team. The next day, my siblings went to the pharmacy and bought blood pressure machine after they saw me suffering from sever headaches and a new cough. My blood pressure was high again. so I went to the reception desk and told the manager…..” how we were scared when the nurse told me I could have died…...I told her no one returned or call for follow up/ check back on me ( normal medical procedures) after they administered two unknown medication-injection….I told her I feel like I wasn’t valued as a guest and ignored at her 7 star hotel.” She said I am sorry it has been a misunderstanding. Few minutes later I received a “get well soon” and apologies card, flower and perfume from the manager Kristina and her teams. I thought the perfume was unnecessary so I sent it back. I am guessing she gave me all that attention after finding out my identity…where I came from and my citizenship. Two days later when the headaches got worse, my brother Googled the closest hospital and took me there. The doctor told me what you are having is normal after severe food allergic reaction especially mushroom. She said it will take a couples of weeks/months to feel normal. My lab results showed acid all over my body. She prescribed type of medication for 7 days and told me to rest at least for 7 days and spent over $10K USD to extend my return trip for another week. I went back to the doctor and she gave me another two types of medications to stop rectum bleeding. The F&B director came to my room and apologized for my bad experience and asked me what I want him to do for me. He was very nice person and easy to talk with. I asked him to provide me an incident report about the incident, and he said He will provide the incident report after the health and safety team finalized their investigation. I sent him a text to remind him but he said I cannot provide you any incident report. But the nurse emailed me the name and dosages of the injections and pills I took. One month since the incident and my body is not back to normal. My life is ruined because of that event. Nightmares …anxiety…What would have happened to my child and siblings if I lose my life far from home in front of their eyes…my child tells everyone I have almost lost my mom…my siblings are saying God is good you are still with us. I know the manager would have given me a better treatment, if I am not the person of color. I don't think the owners of the hotel will like their guests to be treated differently while we all pay the same amounts. I don't think the owners will take this life and death experience lightly.…
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We are staying in this hotel for many years now - starting from the opening Through the years there were ups and downs This year was just perfect !!! Best service you could ever wish for Thank you again Iryna Hoell for managing our reservation, the booking, and making sure we are taken care of so perfectly through our stay etc. We had no complaints at all We received the best service we ever experienced through the many years we stayed in the hotel We ve been treated enormously generously- this year the burj truely deserved the name of most luxurious and generous hotel of the world Thank u again Frau Hoell and the whole team especially Butlers department and guest relation that we - especially my daughter - had an amazing stay Also the treatment at the pool was really amazing. The BAA is super kids friendly: Thank you again especially Carol and Clarissa ! For doing so nice things which were super sweet and caring and for making this first stay for my daughter as princess like as possible She really felt special Also big thank you for the amazing !!! evening Canapés and the special service we received also in regards of our evening drinks To sum it up - best stay ever we had in your hotel ! Already playing next trip - probably in a few weeks already !…
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Review collected in partnership with this hotel
Date of stay: September 2022Trip type: Traveled with family
Value
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Nice friendly staff, nothing too much trouble, food excellent, nice choice of properties to visit for a change of scenery. First visited in 2005 and there have been many changes, least of all the large pool area at the rear. A beach resort on top of the water??? Take a helecopter trip off the helipad, a great experience.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$1,206 - $2,730 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
burj al arab dubai, burj al arab rates, seven star hotel dubai, burj al arab hotel dubai, dubai burj al arab, al arab burj hotel, 6 star hotel dubai, burj al arab price
LOCATION
United Arab EmiratesEmirate of DubaiDubaiUmm Suqeim 3 / Umm Suqeim
NUMBER OF ROOMS
199
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Claim Your Listing Frequently Asked Questions about Burj Al Arab
Which popular attractions are close to Burj Al Arab?
Nearby attractions include Burj Al Arab (0.04 miles), Skyview Bar (0.02 miles), and Wild Wadi Waterpark (0.3 miles).
What are some of the property amenities at Burj Al Arab?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Burj Al Arab?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Burj Al Arab?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Burj Al Arab?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Burj Al Arab?
Conveniently located restaurants include Villa Beach Restaurant, Summersalt, and Sahn Eddar.
Are there opportunities to exercise at Burj Al Arab?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Burj Al Arab have airport transportation?
Yes, Burj Al Arab offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Burj Al Arab?
Yes, dry cleaning and laundry service are offered to guests.
Does Burj Al Arab offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Burj Al Arab?
The staff speaks multiple languages, including English, French, German, Italian, Russian, Chinese, and Hindi.