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Burj Al Arab

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Traveler (10965)
Room & Suite (1225)
Videos (2)
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About

#313 of 800 hotels in Dubai
Location
4.8
Cleanliness
4.9
Service
4.7
Value
4.2
Travelers' Choice
The distinctive sail-shaped silhouette of Burj Al Arab Jumeirah is more than just a stunning hotel, it is a symbol of modern Dubai. Rising on a man-made island, 280 metres from the shores of the renowned Jumeirah beach and designed to resemble the graceful sail of an Arabian dhow, it soars to a height of 321 metres, dominating Dubai’s coastline. The all-suite hotel offers 199 luxury duplexes with stunning views of the ocean, private beach access, luxury leisure on a breathtaking terrace with pools and cabanas as well as 8 of the world’s best dining and entertainment venues helmed by Michelin-starred chefs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Water park
Evening entertainment
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Flatscreen TV
Bath / shower
Desk
Housekeeping
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand movies
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Harbor View
Languages Spoken
English, French, Russian, Arabic and 5 more
4.5
6,943 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Burj Al Arab is often celebrated for its opulent amenities, including a lavish spa and high-quality dining experiences, all complemented by attentive butler service. The hotel's luxurious and lively atmosphere, featuring grand suites with modern amenities, is a hit among guests, as is the exceptional cleanliness maintained throughout the property. However, some visitors mention that the rooms could benefit from refurbishment and raise concerns about the value, deeming prices excessive. While the service generally garners praise for its personal touch, instances of inconsistency and slowness have been noted.
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Opulent
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6943Reviews195Q+A100Room tips
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Jatin Parmar wrote a review Feb 18
Leicester, United Kingdom8 contributions
Had a great experience touring the hotel. We were there for the Valentines Day experience which turned out to be really good value for money. The Uma Lounge was set up nicely with good cocktails available. Additionally, the staff were very accommodating.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 2 days ago
Dear JP120291, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Blondie7516 wrote a review Feb 2022
Tampa, Florida3954 contributions
+1
Hotel's Favorite
After having toured the UAE for over a month, we decided to finish our trip with a week at the Burj Al Arab. After having passed security, you will be driving on a bridge up to the hotel, where you will be directly taken in charge by the valet and the front desk team. The outside and inside architecture is just amazing. The front desk team directly recognized that we were French and took the initiative to speak French with us. This was highly appreciated. We arrived early and our high floor panoramic suite was not ready. We were therefore invited to have some refreshment at the lobby’s restaurant. After some times, our Buttler arrived and invited us to follow him to our suite. The room is amazing: tremendous views, high ceilings, nice dining/living area, comfortable bathroom with jetted bathtub and a lot of Hermes amenities (full size parfum bottle for me and my husband, along with some other beauty amenities). The slippers available in the room were too small. We asked for bigger sizes. This was not a problem for our Buttler, who brought us new ones. We tried the hotel’s room service. The menu offered a large choice for everyone, even for me - vegetarian. The food was good and fresh. We loved the truffle pasta and truffle pizza. The arabic selection was amazing too. Each afternoon, our Buttler brought us small appetizers. These were the perfect start before enjoying one of the hotel’s restaurant. The beach/pool area is really nice. We enjoyed seeing the sunset while having a shisha and drinking a cocktail. Simple luxury with some music. So romantic… Breakfast is offered on the terrace. The buffet choice is not huge but it had some highlights for my husband: chocolate fountain, candy bar, aso. You can order a large variety of made to order dishes. The staff is at your service. As a guest of the Burj Al Arab, you have complimentary access to the wadi water parc, a few steps away from the hotel. Golf cart drivers drive you to the entrance, where you can directly enjoy water slides and more. A nice way to spend a day and have fun. Our Buttler organized us a hotel tour. We could visit the royal suite along with a small museum about the hotel and all the special events that happened there. A nice way to explore what the Burj Al Arab has to offer! We really had a nice stay. Friendly and dedicated staff, good food, relaxing getaways, aso. The only point that was a bit under our expectations was the mattress and the pillows (even though there are plenty of pillow choices). I have some neck/back problems and I am kind of problematic with that. Burj Al Arab exceeds in providing luxury without the boring things that might come along luxury: no stuffy behaviors. Guests feel simplicity while everything is well managed behind the scene. You really feel like home while being in one of the world’s most exclusive and amazing hotel. After having travelled in palaces around the world, we can definitely say that Burj Al Arab’s way of treating their guests is the height of luxury. We found our new home in Dubai and can’t wait to come back next time! Maybe after the planed works in 2023?
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
8 Helpful votes
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Response from Tristan Delmas, Other at Burj Al Arab
Responded Feb 27, 2022
Dear Blondie7516, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the overall stay in Burj Al Arab. Your kind words are highly appreciated. My team and I look forward to the pleasure of welcoming you back to Burj Al Arab for another memorable experience. Kind regards, Tristan Delmas Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Weaponry999 wrote a review Feb 18
Eccleshall, United Kingdom70 contributions
Returned to BAA after a break of several years - we had children and it’s not really a young children kind of place in my opinion. The place is almost as it was pre kids, a fantastic experience. So what’s changed ? There is no longer a personal connection with the staff who don’t remember your name and treat you as if they have just met you. There have been reductions in the number and size of toiletries etc and finally the technology in the room is very dated and badly needs upgrading - I could watch a rugby match on my phone but not in the room! Still love the place and plan to return again this year.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 2 days ago
Dear Guest, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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German C wrote a review Feb 17
Monterrey, Mexico1 contribution
We had the ‘Afternoon tea’ experience and it was AMAZING! The food, the service, the drinks… All were beyond excellence. We really enjoy our time there, for me was like heaven. We must mention that Marisol made is felt like home. She is excellent in her work.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 2 days ago
Dear German C, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RavinderKapoor wrote a review Feb 13
New York City, New York1 contribution
BEST HOTEL IN WORLD, 7 star Experience, will definitely come back soon. Service was top notch, Hotel was very well maintained, nice and clean, staff was excellent and knowledgeable. Overall a very Pleasant experience.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 1 week ago
Dear RavinderKapoor, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KC wrote a review Feb 12
Fredericksburg, Virginia57 contributions
One of the nicest hotels we have ever stayed in. Location great Service was exquisite. Rooms amazing. Bars and pool were great Breakfast had options for everyone and was excellent Hermes products alone worth the extra cost
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 1 week ago
Dear Kastas, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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746105452 wrote a review Feb 9
Beijing, China1 contribution
I have stayed in the suite for 2 days . the first day we found some hair in the bathtub, and they cleaned it while we were away . the room was very noisy so we asked to change a room , they ignored us untill midnight ,then someone came to knock the door and told us that the room was ready .The next day we were trying to negociate with them for some compensation , they did kick the ball back and forth . the last day i tried to speak to the manager and ask for an late check out as our compensation , she did not agree, and told us compensation is 2 hours extension and a drop off at ariport . I am sorry ,when i paid 2000euro /night with all the incidents ,i am not expecting a compensation of airport dropoff . Anyway very unpleasant experience and would never go back or recommend anyone to go . I am also suspious of the discrimation as we are chinese and we dont speak good english . Seriously i wonder it it would be the same if the client is white .
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 1 week ago
Dear Guest, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for having chosen Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. While I do sincerely apologize for the disappointing experience you encountered during your recent stay with us, your feedback is essential to us to ensure that your concerns are addressed promptly and effectively. It is through feedback from our valued guests such as yourself that we are able to constantly improve our level of service and I would like to thank you for bringing your experience to our attention. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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croncon wrote a review Feb 8
Parede, Portugal1 contribution
The best hotel I have stayed in my life. This is my opinion and also the opinion of my wife. I will certainly stay at the hotel on my next stay in Dubai and during my trips to the United Arab Emirates
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 1 week ago
Dear Crancon, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Albishr Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brian E wrote a review Feb 7
Masterton, New Zealand41 contributions
An interestingly decorated hotel that fails to live up to its 7 star claims. The service is alternately obsequious and/or snooty. At no time do you receive good service beyond that written in their staff manuals. Due to the provision of tours of the hotel to outside people the hotel is obsessed with security and tracking whether you are a guest or a random. Overall it is a busy place with little to recommend the ridiculous prices. Other hotels in the Dubai area provide superior experiences at a fraction of the cost. My recommendation to the hotel is to go to those other options and learn from them.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Stay here for the experience but stay elsewhere for enjoyment.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 1 week ago
Dear Guest, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for having chosen Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. While I do sincerely apologize for the disappointing experience you encountered during your recent stay with us, your feedback is essential to us to ensure that your concerns are addressed promptly and effectively. It is through feedback from our valued guests such as yourself that we are able to constantly improve our level of service and I would like to thank you for bringing your experience to our attention. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dorina75 wrote a review Feb 4
Iasi, Romania1372 contributions
+1
We visited the hotel ( actually the suite) and we had a spectacular view from the top of the hotel with a perfect cup of tea and coffee:) The experience was amazing, the atmosphere was very pleasant and the waiter was helpful Our tour guide was happy to help with photos and answered to all our questions! It is a must to visit!
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Date of stay: February 2024Trip type: Traveled with family
Room Tip: You could buy tickets from internet, on line.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 2 weeks ago
Dear Craciunescu, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$1,362 - $2,497 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
burj al arab dubai, burj al arab rates, seven star hotel dubai, burj al arab hotel dubai, dubai burj al arab, al arab burj hotel, 6 star hotel dubai, burj al arab price
LOCATION
United Arab EmiratesEmirate of DubaiDubaiUmm Suqeim 3 / Umm Suqeim
NUMBER OF ROOMS
199
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BURJ AL ARAB - Updated 2024 Prices & Hotel Reviews (Dubai, United Arab Emirates)

Frequently Asked Questions about Burj Al Arab
Which popular attractions are close to Burj Al Arab?
Nearby attractions include Burj Al Arab (0.04 miles), Skyview Bar (0.02 miles), and Wild Wadi Waterpark (0.3 miles).
What are some of the property amenities at Burj Al Arab?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Burj Al Arab?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Burj Al Arab?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Burj Al Arab?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Burj Al Arab?
Conveniently located restaurants include Villa Beach Restaurant, Skyview Bar, and The Palmery.
Are there opportunities to exercise at Burj Al Arab?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Burj Al Arab have airport transportation?
Yes, Burj Al Arab offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Burj Al Arab?
Yes, dry cleaning and laundry service are offered to guests.
Does Burj Al Arab offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Burj Al Arab?
The staff speaks multiple languages, including English, French, German, Italian, Russian, Chinese, and Hindi.