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Room & Suite (1225)
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About

#328 of 810 hotels in Dubai
Location
4.8
Cleanliness
4.9
Service
4.7
Value
4.2
Travelers' Choice
The distinctive sail-shaped silhouette of Burj Al Arab Jumeirah is more than just a stunning hotel, it is a symbol of modern Dubai. Rising on a man-made island, 280 metres from the shores of the renowned Jumeirah beach and designed to resemble the graceful sail of an Arabian dhow, it soars to a height of 321 metres, dominating Dubai’s coastline. The all-suite hotel offers 199 luxury duplexes with stunning views of the ocean, private beach access, luxury leisure on a breathtaking terrace with pools and cabanas as well as 8 of the world’s best dining and entertainment venues helmed by Michelin-starred chefs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Water park
Evening entertainment
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Flatscreen TV
Bath / shower
Desk
Housekeeping
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand movies
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
Harbor View
Languages Spoken
English, French, Russian, Arabic and 5 more

Location

Jumeirah St, Dubai 74147 United Arab Emirates
Name/address in local language
Burj Al Arab
4.5
4.5 of 5 bubbles6,974 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Burj Al Arab stands out for its spacious and opulent suites that boast modern amenities, though some guests suggest a need for technological refinements. Its prime location garners praise for easy city access and breathtaking vistas. While the hotel's cleanliness receives high marks, the service quality appears inconsistent, with reports of both exceptional attentiveness and underwhelming experiences. The atmosphere is celebrated for its luxurious and comfortable setting. Despite the hotel's lavish amenities, a number of guests consider it overpriced, questioning the value relative to the cost.
Location
Convenient
Atmosphere
Luxurious
Rooms
Spacious
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Opulent
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6,974Reviews195Q+A100Room tips
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Ana wrote a review Apr 9
Dubai, United Arab Emirates1 contribution
The best room ever. We enjoyed a lot. I loved to see the view from my room. The best food, most of the staff who I met they are kind and helpful. We really enjoyed. All the facilities are good. We will be back on May. Thank you so much for everyone. You did great job.
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Date of stay: March 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Weaponry999 wrote a review Feb 2024
Eccleshall, United Kingdom72 contributions60 helpful votes
Hotel's Favorite
Returned to BAA after a break of several years - we had children and it’s not really a young children kind of place in my opinion. The place is almost as it was pre kids, a fantastic experience. So what’s changed ? There is no longer a personal connection with the staff who don’t remember your name and treat you as if they have just met you. There have been reductions in the number and size of toiletries etc and finally the technology in the room is very dated and badly needs upgrading - I could watch a rugby match on my phone but not in the room! Still love the place and plan to return again this year.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded Feb 19, 2024
Dear Guest, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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George J wrote a review Apr 5
Cottingham, United Kingdom12 contributions4 helpful votes
+1
Our favourite hotel in Dubai and the world. Burj Al Arab truly is the world’s only 7 star hotel. We stayed for a few nights in April this year and had a wonderful stay. Our butlers Gucci and Maryam were so helpful and could not do enough for us. The hotel was also very helpful over e-butler before we arrived and during our stay. The pool area is world class with amazing service and facilities. The wrap around infinity pool was stunning. If you can’t afford to stay at the hotel it is definitely still worth visiting to use the pool area. Breakfast was also fantastic each day with a large selection of food and you also can order from the al a carte menu which feels like a more premium experience in line with the hotel. Finally our hotel suite was amazing. So large compared to any other hotel room. We stayed in the 2 bedroom family suite. As a family of 5 this was a perfect room for us with so much space. Overall I would highly recommend this hotel and will definitely be returning in the near future.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SUMAN RANA wrote a review Apr 4
New Delhi, India86 contributions29 helpful votes
Great service in all department and very friendly helpful staff. Food was so tasty we enjoyed very much in the hotel, swimming pool so big. we are enjoyed lot. Staff was very helpful. they all are very professional staff. All are very helpful. all good.
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Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: nice hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jiri H wrote a review Mar 2024
4 contributions3 helpful votes
This review is not about the whole hotel but just the UMA Lounge. We were staying at St. Regis Palm but my family wanted to visit the iconic Burj Al Arab. I found a following option on their website: UMA Premium Cabana Reservation for 1,500dirhams (around USD400), maximum capacity 6persons. The amount was redeemable credit to be used. The UMA Lounge is a gigantic tourist trap. The menu is a total disaster, not even an attempt to offer something more sophisticated besides Club Sandwich and Pizza Margherita. I am more than happy to pay premium for something special but $40 for a hot chocolate that didnt look or taste anything special? Stay away from this place, there are hundreds of better places to visit in Dubai.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 2 weeks ago
Dear 321jirih, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for having chosen Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. While I do sincerely apologize for the disappointing experience you encountered during your recent stay with us, your feedback is essential to us to ensure that your concerns are addressed promptly and effectively. It is through feedback from our valued guests such as yourself that we are able to constantly improve our level of service and I would like to thank you for bringing your experience to our attention. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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IN PURSUIT wrote a review Mar 2024
Key Largo, Florida10 contributions1 helpful vote
Outstanding in every aspect of the word! 7-stars well earned actually closer to infinity stars of if I had my way.. location, hospitality, suites, comfort, amenities, not one miss or less then outstanding.. The pools, Beaches, restaurants breakfast all of it ,,,BRAVO
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 4 weeks ago
Dear Global, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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frederik anton t wrote a review Mar 2024
5 contributions2 helpful votes
Great service in all department and very friendly helpful staff Especially after the Jumeirah executive pool we were spoiled by Nasir and Kawser. They made our stay very special Our staff in the libby made great efforts to arrange transport in bad weather so we made it on time to the airport to get our flight
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 4 weeks ago
Dear Frederik, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vagif G wrote a review Mar 2024
Dubai, United Arab Emirates2 contributions2 helpful votes
Unfortunately, the legend has plummeted into complete decline! The Burj al Arab hotel is unlikely to ever regain its former glory! I will share my experience and caution others not to spend their money here. Instead, you will only receive complete disappointment, if not outright insult! I first stayed at this hotel in 2014 and have often returned, inviting my guests as well. My friends and elder brothers lived here long-term from 2015 to 2018. And now, I have experienced firsthand why they no longer live here and don't recommend it to their friends and guests! I made a reservation for the period from March 3 to March 8, 2024, for 5 days. I booked over the phone, paying the full amount with my personal card for my dear friend, without any discounts. The reservation over the phone was correct, the money was deducted without any issues. But then the chaos began, unparalleled even with 4-star hotels!!! Upon entering the room, we immediately went down to the poolside restaurant for a snack. Particularly noteworthy is that no one escorted us, and there was no butler on the floor, as we were accustomed to before. The carpets throughout the hotel were dirty, the hotel was empty, and it looked abandoned. Approaching the entrance to the restaurant, we were not greeted by an aggressive hostess. Passing by the unfriendly girl, we heard ourselves being rudely called. Surprised, we stopped and turned around, and she asked if we had a reservation. Informing her that we were hotel guests and wanted to eat, she, without leaving her place, rudely asked if we had a reservation (the restaurant was half empty), and there was a distance between us, forcing her to shout at us. We waited for her to understand that she needed to come over herself, she sternly grabbed her tablet from the charger, approached us, asked for the room number, and grumbled that we could go now. Amazed by such hospitality, we went to the table, noting with my friend that such behavior was simply unacceptable before. In the restaurant itself, the waiter knew the menu, recommended dishes, no complaints. However, the menu was very ordinary, and my friend, being on a diet, couldn't order anything dietetic. While waiting for my guest's spouse to arrive, we went up to the room. This time the butler was in his place, but we noted among ourselves that he didn't bother to open the door, just greeted us. We asked if we could get a box of dates, as it was always placed in the room upon check-in. The butler only said he would try to come up with something. After spending about an hour in the room, we left to go to the airport to meet my friend's wife. We asked the same butler about the dates, to which he replied that there would be no dates, laughed loudly for no reason at us, added that he asked the manager about it, but he refused. The butler shook his head, complained about the manager, and said (attention) that the manager, a Chinese man, didn't understand anything about service. We were stunned by such an attitude. In the sauna and spa, things were not as they used to be, to say the least. Nobody greeted us, although there were 3 people at the reception. They were busy with their own affairs, barely noticing us. We threw our room number over our shoulder, but they weren't interested. Inside, a cheerful cleaner, quite the master of the house, said he had been there for a long time and recognized us. We complained to him that the hotel service had fallen to zero, with which he agreed, constantly laughing. We were told that the spa closes at 9:00 pm, but at 8:00 pm a security guard approached, saying that everything was closing and we needed to leave. The climax was a message in the messenger, which was sent to my phone, indicating the name of my ex-girlfriend! This shook me up, and I began to complain to the manager, how is this possible? My profile has existed for 10 years, I paid with my card, and here's a woman's name. Asking the manager, I decided that at least on the last day they would listen to me. After stating all the complaints, I asked him to meet us upon checkout. Philip listened to us again, but indifferently, only offering apologies. My friend and I argued that Philip, the manager, wouldn't restore the service either, and my friend won. Varaul came out to us 20 minutes late with a box. He himself was unshaven and unkempt (before, everyone, not just managers, looked sharp), repeating routine phrases and apologies, this manager handed us a box of something cheap (scented candles, which he might have been looking for all this time). Explaining to him that we regretted spending our money and would never return, he just shrugged. On the way to the airport, my friend asked to call back and ask for a one-time entry to the sauna for me. I suspected that these demotivated guys wouldn't do it, and we started calling. Manager Varaul said that you have to pay for the spa and didn't even try to accommodate us in the end. Perhaps it's our own fault, accustomed to first-class service for which we paid in full, but this time we only received ridicule. By the way, every night they clean something there, and you have to bypass the fenced lobby. One evening in the Sahn Eddar Lounge, sitting down to talk on the phone, I saw 3 guys behind the counter who didn't approach me. I waved my hand, a nervous lady approached, saying they were closed, but they would give me some water anyway. Is it nothing that I sat and waited for you for 10 minutes, and you approached exactly at closing time to tell me about it?!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Don't waste your money!! You will be dissappointed and insulted!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 4 weeks ago
Dear VogaDXB, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for having chosen Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. While I do sincerely apologize for the disappointing experience you encountered during your recent stay with us, your feedback is essential to us to ensure that your concerns are addressed promptly and effectively. It is through feedback from our valued guests such as yourself that we are able to constantly improve our level of service and I would like to thank you for bringing your experience to our attention. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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EMOTION DRIVE wrote a review Mar 2024
Dubai, United Arab Emirates7 contributions
The Burj Al Arab Hotel in Dubai exceeded all my expectations! From the moment I arrived, I was treated like royalty. The stunning architecture, luxurious amenities, and impeccable service truly made my stay unforgettable. The attention to detail in every aspect of the hotel, from the room design to the dining experience, was exceptional. I especially enjoyed the breathtaking views from the Skyview Bar and the private beach access. A stay at the Burj Al Arab is truly a once-in-a-lifetime experience that I will cherish forever. Highly recommend it for anyone seeking unparalleled luxury and hospitality in Dubai!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 4 weeks ago
Dear Emotionnd, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Natalia V wrote a review Mar 2024
Moscow, Russia2 contributions
Great location, easy to get in and out of the city. The staff was wonderful. The hotel is well maintained. The Sal restaurant is amazing. I, especially, enjoyed the view of the sunset. Burj al arab is truly a luxurious property in the world. We were lost and one of your staff , her name was Lina guided us and share all the amazing information about the hotel, she also recommended us some restaurants in burj which we will try in upcoming days. All the staff in SAL were exceptional.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 5 weeks ago
Dear Snataliav, Greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards, Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$1,281 - $2,077 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
burj al arab dubai, burj al arab rates, seven star hotel dubai, burj al arab hotel dubai, dubai burj al arab, al arab burj hotel, 6 star hotel dubai, burj al arab price
LOCATION
United Arab EmiratesEmirate of DubaiDubaiUmm Suqeim 3 / Umm Suqeim
NUMBER OF ROOMS
199
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BURJ AL ARAB - Updated 2024 Prices & Hotel Reviews (Dubai, United Arab Emirates)

Frequently Asked Questions about Burj Al Arab
Which popular attractions are close to Burj Al Arab?
Nearby attractions include Burj Al Arab (0.04 miles), Skyview Bar (0.02 miles), and Wild Wadi Waterpark (0.3 miles).
What are some of the property amenities at Burj Al Arab?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Burj Al Arab?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Burj Al Arab?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Burj Al Arab?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Burj Al Arab?
Conveniently located restaurants include Villa Beach Restaurant, Skyview Bar, and Scape Restaurant & Lounge.
Are there opportunities to exercise at Burj Al Arab?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Burj Al Arab have airport transportation?
Yes, Burj Al Arab offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Burj Al Arab?
Yes, dry cleaning and laundry service are offered to guests.
Does Burj Al Arab offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Burj Al Arab?
The staff speaks multiple languages, including English, French, German, Italian, Russian, Chinese, and Hindi.