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The Ritz-Carlton, Dubai

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The Ritz-Carlton, Dubai
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1,945 Reviews from our TripAdvisor Community

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Showing 1,518: English reviews
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Bucharest, Romania
Reviewed yesterday NEW

The quality of the service very poor. Especially in F&B area, except the Arabic restaurant Amareena. The quality of the food can be improved as well. Expecially for lunch. Not variety of salads, the Cesar salad was one of the worst I ever ate. We had half board, which was not cheap, but finally not all the food was included....

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
1Thank Pamela S
Dubai
Reviewed yesterday NEW

Excellent hotel. Very friendly, kind and helpful staff. Beautiful rooms and swimming pools. The Club lounge has amazing staff, nice food and cosy atmosphere. Definitely we will come back again and will recommend to our friends.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Larysa K
Dubai
Reviewed yesterday NEW

We had a pleasant stay during april , the hotel is very clean and well maintained . Try to ask for rooms in the new section , toilets are much bigger and nicer . The children had a blast , there are 3 pools available , one wasfor adults only. I would defintely recommend it for families.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Maysa K
Dubai, United Arab Emirates
Reviewed 2 days ago NEW

my wife had visited her old friend today and enjoyed the time she spent with her friend at the lobby lounge, and listened to he her favorite music played by very professional lady there , and the more remarkable thing that when she was leaving, she noticed air conditioning unit placed out side for the valet drivers at the main...

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Thank khaledalhamadi1980
Reviewed 4 days ago NEWvia mobile

One of the best hotels i have ever stayed. Good ambience and very professional staff. The breakfast at the caravan restaurant was great, thanks to James who was always there to ensure we lacked nothing. The pool and beach guys were great. My special gratitude goes to Ayodele, a courteous, mild mannered and professional guy. Despite the number of guests...

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Thank praliyev
Reviewed 4 days ago NEWvia mobile

This hotel unfortunately is far from the standards of a Ritz-Carlton so don't waste your money. Outdated hotel, very bad beach with uncurtious staff, the pool is mediocre at best, breakfast was ok. The Ritz-Carlton group has to seriously review this place and fix the standards.

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Helpful?
Thank Ljupcho J
RC_Dubai_Management, General Manager at The Ritz-Carlton, Dubai, responded to this review

Dear Ljupcho J, Thank you for taking the time to write your review on TripAdvisor. I am sorry to learn that you were not completely satisfied with your recent stay at our resort and I would be obliged if you could share your experience in more detail with me, that would allow my team to eliminate any existing service and...

Roskilde, Denmark
Reviewed 6 days ago NEW

Had an overall wonderful stay at RC in Dubai. However this was due to the very high standard in service. Value for money are very poor compared to other hotels in same area of Dubai. The rooms are a bit worn out and the smart lighting did not work properly. Cleaning services was not impressive in the rooms. The breakfast...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Dorthe G
RC_Dubai_Management, General Manager at The Ritz-Carlton, Dubai, responded to this review

Dear Dorthe G, Thank you for taking the time to post your review of your recent stay with us. I was very disappointed to learn that we did not meet your expectations on this occasion and have failed to provide you with exceptional experience you come to expect from a Ritz-Carlton. I do sincerely apologize for that. Please rest assured...

Cyprus
Reviewed 1 week ago NEW

I visited with friends the private beach of this property and was pleasantly surprised. Dubai's beaches have changed so much the last years (to the worse I fear). All the construction of buildings and artificial islands has taken its toll on the beach sites. The Ritz Carlton is one of the older properties and it must have been a jewel...

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Thank LOUKINA
Lagos, Nigeria
Reviewed 1 week ago

Stayed at The Ritz Carlton Dubai 2 times, always been an amazing experience. The standard remains the same 100%, very welcoming staff, had a beautiful view from my room. I definitely recommend this hotel to everyone who is looking forward to visiting Dubai.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank uduake2017
Stockport, United Kingdom
Reviewed 1 week ago

I booked this holiday with my husband in need of a peaceful break with our 2 young children. I sincerely wish that someone would have warned us about the noise you are likely to encounter if you stay here - having stayed in lots of amazing hotels in cities around the world, I can honestly say I have never stayed...

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Helpful?
Thank Happygirl313
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Staying in The Marina

Neighborhood Profile
The Marina
It’s hard to believe that only a decade ago there was no marina. Opened in 2003, the man-made marina runs along a 3km stretch of shoreline. A heady mix of luxurious hotels, apartment buildings, and cafes, the marina hosts regular community events and markets, and is a wonderful place to while away an afternoon or evening. Spectacular at night when the skyscrapers glisten, here you can enjoy dinner on the beach next to the sea, or visit a high-rise bar in a hotel for a magnificent view across the Gulf and the man-made Palm Island, with the world-famous Atlantis Hotel at its end. The Walk at Jumeirah beach Residences is a pedestrianized stretch leading to a new development: The Beach. It’s one of the few places where Gulf nationals mix with tourists and Western ex-pats. It’s a popular place to show off your supercar for an evening, so watch out for Lamborghinis, Maseratis, and Ferraris in abundance.
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience The Ritz-Carlton, Dubai, and discover a private playground in the heart of the vibrant Dubai Marina District. With all the opulently decorated 294 rooms and suites enjoying garden and sea views, this intimately luxurious resort, situated on 350 meters of the pristine white sands of the Arabian Gulf, is the perfect place to relax and indulge. Enjoy sophisticated dining experiences in one of the resort's 9 restaurants offering culinary choices from Asia, Arabia, Italia to a beach side seafood grill. Guests in search of a more active lifestyle have unlimited recreation facilities to choose from including four tennis courts and a multi-purpose gymnasium, together with six swimming pools -including 2 shaded children's pool one with water slide for younger visitors. The resort's leisure offering comes full circle at The Ritz-Carlton Spa where the ambiance radiates the traditions and warmth of an Arabian "Hammam", with an innovative urban twist. For spectacular settings on lavish celebrations or high-powered business meetings, the resort's grand ballroom, collection of stylish meeting rooms and stunning outdoor pavilions, epitomize The Ritz-Carlton reputation for detail and excellence. Approximately 35km from Dubai International Airport and 25km from the business and financial districts, the city's traditional souqs and tax free shopping malls, The Ritz-Carlton, Dubai is located on the prime white sandy beachfront of Jumeirah Beach Residence, adjacent to The Emirates Golf Club, world championship courses. With the bustling metropolis and all the attractions of urban living on the doorstep, step out of a chauffeured limousine, step into the city's most sought-after beach destination and discover a hidden legendary gem in the heart of Dubai Marina. ... more   less 

Additional Information about The Ritz-Carlton, Dubai

Address: Al Mamsha Street, 26 | The Walk on Jumeirah Beach Residence, Dubai 26525, United Arab Emirates (Formerly The Ritz-Carlton Dubai)
Location: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Price Range: $245 - $828 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Dubai 5*
Number of rooms: 294
Reservation Options:
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Also Known As:
The Ritz-Carlton Dubai Hotel Dubai
Ritz Carlton Dubai
Dubai Ritz Carlton
Ritz Dubai
Hotel Style:
#20 On the Beach Hotel in Dubai
#21 Family Hotel in Dubai
#31 Romantic Hotel in Dubai
#32 Business Hotel in Dubai
#42 Spa Hotel in Dubai
#53 Luxury Hotel in Dubai
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton, Dubai staff and other travelers.
69 questions
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Questions? Get answers from The Ritz-Carlton, Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Maybe the middle section of the hotel would be quieter”
Happygirl313, 1 week ago | Read review
“Go with ocean view.”
gadheri, 2 weeks ago | Read review
“Go for a club room its worth the extra as majority of food and drink covered”
NinaB515, 2 weeks ago | Read review
“keep in mind it is in a construction zone”
204fawaza, 2 weeks ago | Read review
“Ask for a "center" room on a high floor- you'll have an amazing view of the pool and beach.”
whiteburgundy, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question