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Shangri-La Hotel, Dubai

#66 of 536 Hotels in Dubai
Certificate of Excellence
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Shangri-La Hotel, Dubai
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1,655 Reviews from our TripAdvisor Community

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Showing 1,397: English reviews
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

For what we paid we felt like we could have gotten a little more, it is in Dubai but there wasn't anything particularly "amazing" that we wanted to write home about. We did love the pineapple shisha at the roof bar, and location was great for getting around the Burj Khalifa area.

Helpful?
Thank Michael G
London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I'm not going to lie, I had big expectations of this having previously stayed at the London hotel. I don't know whether it was the renovations or what but the hotel felt a little soul less. The pros: Horizon club breakfast and afternoon tea was good Room was stunning with an addictive view (3904) Staff were pleasant Great gym and... More 

Helpful?
Thank VivaLaVida_8
Singapore, Singapore
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stayed on the 38th floor with views of the Burj Khalifa. Even though on a main street & lots of traffic, couldn't hear any noise. Lovely spacious room, (deluxe king) with complimentary water & fruit daily. Staff very courteous. Free shuttle to the Dubai Mall. Recommend the Hop on Hop Off Bus to see around. This hotel was close to... More 

Helpful?
Thank jantravelsalot
Craig C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Jantravelsalot, Thank you for taking the time to share your feedback. We are happy to read of your wonderful experience and that you enjoyed the view of Burj Khalifa during your stay with us. We look forward to welcoming you back to Shangri-La Hotel, Dubai. With kind regards, Craig Cook, Resident Manager More 

Hebburn, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is first class luxury. The staff make the experience 5 star, nothing is too much trouble. The facilities are first class and the food is great. I stayed in a room overlooking the Burj, views were great and the room was pure luxury. Can't wait to return

Helpful?
Thank Gary T
Craig C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Gary T, Thank you for your very kind note. We are pleased to learn that you were happy with the in-room view of Burj Khalifa. We are grateful for your patronage and look forward to welcoming you back to Shangri-La Hotel, Dubai in the future. With kind regards, Craig Cook, Resident Manager More 

Royal Tunbridge Wells, United Kingdom
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I recently stayed at this hotel for 7 nights during the height of summer in Dubai. During my stay the hotel was undergoing renovation works, with the lobby being closed and temporarily relocated to level 3. This did not cause any inconvenience and during the whole of my stay I did not notice any disruption caused by the construction work,... More 

Helpful?
Thank Michael B
Craig C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear MichaelB, Thank you very much for your feedback and positive remarks. I appreciate you taking the time to write regarding our colleagues and your kind comments have been passed on to them. We look forward to welcoming you back to the Shangri-La Hotel, Dubai in the near future. Kind regards, Craig Cook , Resident Manager More 

Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

A luxurious stay, superb hotel! We stayed in this lavish hotel for few days and loved it so much. Our room had the sea views, the interior is stylishly designed, the bed is super comfortable, water is complimentary supplied every day and a plate of fresh fruit is also available. The bathroom toiletries are fantastic providing even toothbrushes with toothpaste... More 

Helpful?
Thank Andrea D
Craig C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear AndreaD, We would like to thank you for your patronage and for taking your time to write about your experience. We appreciate that you found our overall products and services positive during your recent stay. I am more than glad to share your compliments with our team members, who will be delighted to be recognized. It is our privilege... More 

Singapore, Singapore
Level Contributor
219 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Shangri-La Hotel is a Prodigious hotel with excellent facility and wonderful, helpful staff. Great location - a 5 minute walk to the train station, and only 1 stop to Dubai mall. Room was comfortable and a good size, very spacious, tidy and pleasant, with excellent views of either beach or Burj Khalifa. Check in was made easy with the very... More 

Helpful?
Thank MVI888
Craig C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear MVI888, Thank you for your feedback on Trip Advisor. We are delighted to learn of your pleasant stay with us and it was certainly our pleasure to take care of you. It is always rewarding for our staff to receive thoughtful comments from our guests and I have passed on your kind words to the team. We look forward... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The Shangri-La hotel Dubai, Dunes cafe is hands down, the best breakfast we've had throughout the world. So much selection and such a high quality - perfect. Our room was also very clean & comfortable, and it goes without saying that al of the staff were very efficient, friendly and helpful. We had the Horizon club option and actually found... More 

Helpful?
Thank Jodie R
Craig C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear JodieR, Thank you for your feedback on TripAdvisor. We are delighted to receive your remarks with regard to our hotel’s service and facilities. Your comment about food during breakfast is also very much appreciated. We are looking forward to welcoming you back to the Shangri-La Hotel, Dubai in the future. With best regards, Craig Cook, Resident Manager More 

Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

First the service is exceptional, deluxe rooms are nice with sheik zayed view. But I like their 1 bedroom suite, it is huge and the view also amazing at night. It has a bang and Olufsen tv and a big deep soak tub which makes the room perfect for a relaxing getaway!

Helpful?
1 Thank BabyNaoj
Craig C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear BabyNoaj, Thank you for your positive comments after your recent stay. We are delighted to have you stay with us. It is good to know that you enjoyed your in-room view, amenities and the facilities of the hotel. We look forward to welcoming you back on your next visit to Dubai. With best regards, Craig Cook, Resident Manager More 

Weymouth, United Kingdom
Level Contributor
126 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Hotel is excellent with great facilities and the rooms are very good. The staff give a very good service. I can recommend the Hoi An restaurant it is superb. The breakfast at the Dunes Cafe offers a lot of different choices.

Helpful?
Thank colinpennyfu2
Craig C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Colinpennyfu2, Thank you for your feedback. We are delighted to learn that you have a wonderful dining experience whilst staying with us. Your positive remarks about our colleagues have been motivating to the team. We look forward to welcoming you back to the Shangri-La Hotel, Dubai in the near future. With best regards, Craig Cook, Resident Manager More 

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Executive Studio with Burj Khalifa View (59)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Located along Sheikh Zayed Road, Shangri-La Hotel, Dubai is just 15 minutes away from Dubai International Airport, and five minutes from the World Trade Centre, Dubai Convention Centre, Dubai Mall and downtown Burj Khalifa.The hotel comprises 302 spacious guestrooms and suites, including two floors of elegant Horizon Club accommodation. To meet the needs of the long-stay guests, the hotel also offers 126 serviced, furnished apartments. ... more   less 

Additional Information about Shangri-La Hotel, Dubai

Address: Sheikh Zayed Road | PO Box 75880, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $155 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Dubai 5*
Number of rooms: 302
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Priceline, Expedia, Hotwire, Booking.com, Odigeo, Agoda and Jetsetter so you can book your Shangri-La Hotel, Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Dubai
Shangri La Dubai
Hotel Style:
#26 Romantic Hotel in Dubai
#33 Family Hotel in Dubai
#46 Spa Hotel in Dubai
#61 Business Hotel in Dubai
#65 Luxury Hotel in Dubai
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