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Shangri-La Hotel, Dubai

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#66 of 544 Hotels in Dubai
Certificate of Excellence
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Shangri-La Hotel, Dubai
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1,940 Reviews from our TripAdvisor Community

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Showing 1,644: English reviews
Dubai, United Arab Emirates
Reviewed 2 days ago NEW

After having spent more than 3 years in Dubai, visiting the outdoor pool area of the Shangri-La made me experience the greatest angle of Dubai's skyline like never before. Usually this area is not easily accessible for walk-ins, but as lucky as I was - I met Esmael Ali Kamale, the lobby ambassador at the entrance hall, who welcomed me...

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Thank yvegue
Singapore, Singapore
Reviewed 2 days ago NEWvia mobile

We stayed at 40th which has awesome view of Dubai skyline from the room. Also don't miss to view fantastic skyline above the cloud from 42nd floor. Nice location, awesome view and convenient to visit Dubai mall via shuttle bus.

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Thank nagalli
London, United Kingdom
Reviewed 2 days ago NEW

First and foremost - the breakfast spread. The breakfast experience here was one of the best I have had, the array of food from a plethora of cuisines was just amazing, there is something for everyone. The rooms were very clean as were the bathrooms.

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Thank Noreen S
Lokeren, Oost-Vlaanderen, Belgium
Reviewed 3 days ago NEWvia mobile

Practically lived in this hotel for 5 consecutive days for meetings at the conference rooms. Great interior design and clean, good sized rooms (i had the classic standard room). Friendly staff, nice restaurants and bars incl bar with smoking area. Also good situated to go to Burj Khalifa, but city center is not soo big so I guess all hotels...

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Thank Lieve_Erwin
New York City, New York
Reviewed 4 days ago NEW

This is a very nice place. The staff is really caring, the view from the room is stunning and you can get a really nice massage. Also, its only about a 10 minute drive to visit the Burj Khalifa! Overall, it was a great experience. I will definitely be back!

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Thank Dana S
Mandelieu-la-Napoule, France
Reviewed 4 days ago NEWvia mobile

IKandy has an awesome view. I really admired our host Omar. Professional service and best place according to my experience. The swimming pool is situated on 41 floor which makes your stay just unforgettable.

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Thank Joanna10001
Gerhard H, General Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Joanna10001, Thank you very much for your feedback. We are glad to hear that you had a wonderful experience whilst staying with us. Thank you for your positive feedback about our hotel facilities and colleagues, I’m sure our team will be inspired by your kind words and we will ensure your commendation is passed on to them, especially to...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 4 days ago NEWvia mobile

This is a very nice place. The massage was incredible,unfortunately only 1 hour. I got a full body relax massage.The staff is friendly especially the receptionist girl Anita.👍🏻Do not hesitate to visit the Shangri-La in Dubai.😊

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Thank A TripAdvisor Member
Gerhard H, Owner at Shangri-La Hotel, Dubai, responded to this review

Dear Guest, Thank you for your feedback following your recent visit in Health Club and Spa. I am delighted to learn that you have enjoyed our hospitality. Your feedback is very much appreciated has been shared with our team, especially to Anita, to continuously motivate our colleagues. We are grateful for your patronage and look forward to welcoming you back...

Sydney, Australia
Reviewed 6 days ago NEW

What a great place to stay away from the hustle and bustle of everyone else crowded around shopping malls. Only a short cab ride away or free shuttle to Dubai Mall , although not a resort type of place, as my children are older they didn't need a resort facility or expense , nor of course the crowds of those...

Review collected in partnership with shangri-la.com
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Thank Frank M
Gerhard H, General Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Frank M, Thank you for your comment posted in TripAdvisor. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We are grateful for your patronage and look forward to welcoming you back to Shangri-La Hotel, Dubai. With best regards, Gerhard Hecker, General Manager

Reviewed 6 days ago NEWvia mobile

The visit to Dubai has been amazing. The service of the hotel was icing on the cake with the efforts of Aliya-one of the employee who made it all comfortable. She had been great to serve at her best. Thank u for a wonderful stay.

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1Thank TaranumSingh
Gerhard H, General Manager at Shangri-La Hotel, Dubai, responded to this review

Dear TaranumSingh, We are happy to read that you enjoyed your stay with us. We are delighted to hear of your positive feedback about our service and facilities. It will be my pleasure to share your thoughts with Aliya, in recognition of her hard work and dedication. We look forward to welcoming you back to Shangri-La Hotel, Dubai on your...

Queenstown, New Zealand
Reviewed 1 week ago NEWvia mobile

We plumped for the Horizon Club & weren't disappointed! Travelling with teenage boys - separate rooms on either side of the hotel so best of both views - we had an amazing view of the city/Burj Khalifa & they looked out to the sea - would definitely pick the city side if you get the choice! The staff was a...

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Thank SouthernBelle9302
Gerhard H, General Manager at Shangri-La Hotel, Dubai, responded to this review

Dear SouthernBelle9302, Thank you for your feedback posted in TripAdvisor. We were glad to hear that you have a positive experience and we thank you for your helpful remarks. Your comments are appreciated and will certainly assist us in our efforts to continuously improve our hotel offerings. Thank you again and we look forward to your next visit at Shangri-La...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located along Sheikh Zayed Road, Shangri-La Hotel, Dubai is just 15 minutes away from Dubai International Airport, and five minutes from the World Trade Centre, Dubai Convention Centre, Dubai Mall and downtown Burj Khalifa.The hotel comprises 302 spacious guestrooms and suites, including two floors of elegant Horizon Club accommodation. To meet the needs of the long-stay guests, the hotel also offers 126 serviced, furnished apartments. ... more   less 

Additional Information about Shangri-La Hotel, Dubai

Address: Sheikh Zayed Road | PO Box 75880, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $169 - $767 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Dubai 5*
Number of rooms: 302
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Shangri-La Hotels and Resorts, Expedia, Travelocity, Priceline, Hotwire and Jetsetter so you can book your Shangri-La Hotel, Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Dubai
Shangri La Dubai
Hotel Style:
#26 Romantic Hotel in Dubai
#33 Family Hotel in Dubai
#47 Spa Hotel in Dubai
#61 Business Hotel in Dubai
#63 Luxury Hotel in Dubai
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Questions & Answers

Here's what travelers have asked, with answers from Shangri-La Hotel, Dubai staff and other travelers.
41 questions
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Questions? Get answers from Shangri-La Hotel, Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We enjoyed our room on the 35th floor facing the the Burj Khalifa.”
 of 5 bubbles christinep665, 1 week ago | Read review
“Burj Khalifa View, non-smoking (if preferred)”
 of 5 bubbles Cassandra095, 1 week ago | Read review
“ask for high room”
 of 5 bubbles ScottW153, 2 weeks ago | Read review
“high floors with a Burj Khalifa view.”
  • bed
  • side area
  • tunis area and outdoor swimming pool.
  • minibar
  • office
  • down town view
  • minibar and closets
  • tub
 of 5 bubbles yousefa36, 2 weeks ago | Read review
“All Rooms on front side facing sheikh zayed road.”
 of 5 bubbles vats2013, 4 weeks ago | Read review
5 of 5
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