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Shangri-La Hotel, Dubai

Agoda.com$137*
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#15 of 542 Hotels in Dubai
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$192*
$137*
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$139*
$192*
$137*
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Shangri-La Hotel, Dubai
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374 Reviews from our TripAdvisor Community

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Showing 329: English reviews
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Reviewed 3 days ago NEWvia mobile

Spent our honeymoon holiday in shangrila dubai. Stayed for a week, our stay was perfectly arranged. The team received us very well and looked after us during the stay. The bed was beautifully made with nice setup of flowers and cake :) really love it. Thanks for the lovely holiday.

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Helpful?
Thank Hotma I
London, United Kingdom
Reviewed 3 days ago NEW

The room was modern, clean and well presented. Just a bit too small for my liking. The meals there were good - very good. Service was excellent. But there was something missing. Hard to put your finger on it because it is something to do with the essential corporate culture of the hotel. A bit soulless.

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Thank Knowledge_is_Bliss
Reviewed 3 days ago NEW

what a great hotel with seven starts rating. Service is consistently on high standard. faultless and efficient. The team is wonderful. super helpful and accommodating all the time. wanted to return as soon as possible but depends on business chances. the weather is very hot now in Dubai. I look forward, thank you.

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Thank Aziz Z
london
Reviewed 4 days ago NEW

This is a good hotel but fails to wow in comparison to all the other great hotels in Dubai. Location is good to get around. The rooms felt quite small and not particularly inspiring. Nice bathroom. We booked a club room and access to the Horizon Lounge was definitely worth it. Breakfast, afternoon tea and cocktail hour with canapés. Staff...

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Thank holiday10
Reviewed 5 days ago NEWvia mobile

I have been training at shangri la hotel for a few months and would like to write a great review about the gym facility which is amazing and also about the personal trainer Janaka. I've been doing Crossfit sessions with him and I'm really happy about it. The Classes are very challenging and time goes by fast! He is very...

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Thank Carine G
Reviewed 5 days ago NEWvia mobile

AL ALI MOHAMED Visited shangri-la with my friends and it was a amazing experience, swimming pool is gorgeous and nice view, all the staff are super friendly and unhelpful. Special Thanks to PT Trainer JANKA at the Gym he is very friendly, knowledgeable and professional Trainer he helped out with my work out and he was giving some advices about...

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Helpful?
Thank Mkmalali
Longton, United Kingdom
Reviewed 6 days ago NEW

Why - We have been to Dubai many times so are familiar with the layout. On this visit were joining a cruise so wanted a hotel closer to the airport, main shopping mall and also easy reach of the cruise terminal. We were also looking for a five star hotel with a club floor and a good reputation for service...

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1Thank David R
Concord, California
Reviewed 6 days ago NEW

If going for business it is the right place to stay. Very comfortable, clean, functional and overall staff very very friendly and helpful. Anything you want to be guided ion , don't forget to stop by the concierge and have Renel Gamboa and Philip Lawrence help you out and give you tips and guidance. They even make sure to escort...

Review collected in partnership with shangri-la.com
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Helpful?
Thank afargas
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Afargas, Thank you for taking the time to share your comments on TripAdvisor. We are delighted to read you had a wonderful stay experience and our staff took care of you. Your feedback will definitely inspire our colleagues, Renel and Lawrence, to work harder knowing their efforts are appreciated. It has been a pleasure to have you stay with...

Reviewed 6 days ago NEW

Three nights in Shangri-La Hotel Dubai. We stayed in premier room with beautiful Jacuzzi. Nice honeymoon setup. Very good package with massage included and happy hour at level 41. We really felt home and staying among the family. This is what you need when you travel. So thanks a million for the experience.

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Helpful?
Thank Joma K
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Joma K, Thank you for taking the time to write and share your comments on TripAdvisor following your recent stay with us. We are delighted to read you had a wonderful time and our hotel services and facilities treated you well. We are always working to improve our services and your input is indeed very valued. Our heartfelt gratitude...

Reviewed 1 week ago NEWvia mobile

When I was planning my trip, I called the hotel concierge for some advice on how to best use my 2 days in Dubai. I happened to speak with the head concierge Renel Gamboa. He was so knowledgable and truly helpful. He even sent me emails with suggested itinerary for the days I would be in Dubai. When I arrived,...

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Helpful?
Thank Holly C
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Holly C, Thank you for taking the time to share your feedback on TripAdvisor following your recent stay. We are delighted to learn that you enjoyed your stay with us. We will forward your complimentary comments on to Renel, who will be motivated with your kind words. We are looking forward to welcoming you back to Shangri-La Hotel, Dubai...

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2-Bedroom Apartment with Burj Khalifa View (124)
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Deluxe Room with Burj Khalifa View (54)
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Executive Studio with Burj Khalifa View (59)
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Horizon Premier Room with Burj Khalifa View (68)
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One Bedroom Suite with Sea View (78)
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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located along Sheikh Zayed Road, Shangri-La Hotel, Dubai is just 15 minutes away from Dubai International Airport, and five minutes from the World Trade Centre, Dubai Convention Centre, Dubai Mall and downtown Burj Khalifa.The hotel comprises 302 spacious guestrooms and suites, including two floors of elegant Horizon Club accommodation. To meet the needs of the long-stay guests, the hotel also offers 126 serviced, furnished apartments. ... more   less 

Additional Information about Shangri-La Hotel, Dubai

Address: Sheikh Zayed Road | PO Box 75880, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $144 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Dubai 5*
Number of rooms: 302
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Hotels.com, Booking.com, Agoda, Expedia, Orbitz, Travelocity, Hotwire, Cancelon, Cheap Tickets, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Shangri-La Hotel, Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Dubai
Shangri La Dubai
Hotel Style:
#11 Spa Hotel in Dubai
#14 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#33 Family Hotel in Dubai
#61 Business Hotel in Dubai
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Questions & Answers

Here's what travelers have asked, with answers from Shangri-La Hotel, Dubai staff and other travelers.
47 questions
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See all questions (47)

Questions? Get answers from Shangri-La Hotel, Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor have great views of Burj Kalifa.”
holiday10, 4 days ago | Read review
“Book the Horizon Club, well worth the extra.”
  • Horizon Cub Room Bar/Coffee Area
  • Horizon Club Bathroom
  • Horizon Club Room Seating
  • Horizon Club Room Sea View
  • Horizon Club Shower
571DavidR571, 6 days ago | Read review
“City view rooms are estohnishing”
ma059, 1 week ago | Read review
“The hotel provides shuttle bus to the mall and beaches.”
IppudaButterfly, 1 week ago | Read review
“Burj Khalifa view is worth it; the sea view is located above the pool, so you can hear the DJ at certain times which can be annoying.”
  • burj khalifa view.
duganama, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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