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Shangri-La Hotel, Dubai

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Traveler (680)
Room & Suite (269)
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Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“horizon club”(60 reviews)
“dunes cafe”(36 reviews)
“burj khalifa”(105 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La Hotel, Dubai
Special Offer: Book Direct and Save
Offers from Shangri-La Hotel, Dubai
Special Offer: Book Direct and Save
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Reviews (1,019)
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845 results
Traveler rating
699
105
24
8
9
Traveler type
Time of year
LanguageEnglish
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699
105
24
8
9
Show reviews that mention
All reviewshorizon clubdunes cafeburj khalifaultra loungebalcony barchi spavietnamese restaurantreception teamhealth clubpool areaan upgradewonderful stayexcellent hotelspecial thankssheikh zayed roaddeluxe roomshuttle bus
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1 - 5 of 845 reviews
Reviewed yesterday

Many times stay in Shangi-La Dubai. So nice and amazing every time stay there felling like stay in my home. All stuff sooooo friendly and alway gave smile for me everyday and every time, It's a wonderful and amazing experience to live with Shangri-La Dubai....More

Thank Roh A
Reviewed yesterday via mobile

Beautiful surroundings and views around the hotel. There was a great iKandy area with rooftop pool, bar and shisha. The hotel itself looks great and service from staff was generally good. Best service was from gentleman at the door who was there for our early...More

Thank Sugarfree_candy
Reviewed yesterday via mobile

It is clear that following some radical reorganisation, the Shangri La Dubai is no longer party central in Dubai. There are significantly fewer members of staff at the rear door entrance, which is a great shame because you are less likely to be greeted when...More

Thank ilrich
Reviewed yesterday

I have been very impressed with the Shangri-La hotel in Dubai. The hotel's location is perfect for major attractions, the facilities are exemplary, and the staff have been wonderful. Special mention to the front desk and the Club lounge team, and to Kanwal for his...More

Thank JamesM1X
Reviewed 2 days ago via mobile

We decided to do a stop over in dubai and chose to stay and the Shangri-la hotel. Upon arrival we were impressed with the service and quality of the rooms. The hotels location is close to the metro train service (walking distance) and the dubai...More

Thank Catiasimo
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded yesterday

Dear Catiasimo, Many thanks for the excellent rating that you have posted on TripAdvisor and for your visit at the Shangri-La Hotel, Dubai. We aim to delight and provide all our guests with the highest standards in service and hospitality, our people go to great...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$153 - $326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Dubai
#20 Luxury Hotel in Dubai
#27 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#62 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$153 - $326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Dubai
#20 Luxury Hotel in Dubai
#27 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#62 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (680)
Room & Suite (269)
Dining (101)
Pool & Beach (70)
Amenities (84)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
La_Jites
June 10, 2018|
AnswerShow all 5 answers
Response from Nicolas C | Property representative |
Dear La_Jites, Thank you for your inquiry. Pleased to inform you that our 3 Bedroom Apartment have cooking facilities such as micro-oven, oven and 4 hot plates. Hope this would assist you and for any of further assistance... More
1
Vote
Daisy S
May 25, 2018|
AnswerShow all 3 answers
Response from chin570909 | Reviewed this property |
10:30am
1
Vote
Daisy S
May 18, 2018|
AnswerShow all 4 answers
Response from chin570909 | Reviewed this property |
Taxi fare about AED80 and around 20min
0
Votes
Room Tips
"Club rooms facing the city are spacious and offers views of the Burj."
Read review
"Horizon Club rooms get Burj views and higher floors."
Read review
"ask the front office they r best n offer super hospitality"
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"Higher the better"
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