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Shangri-La Hotel, Dubai

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Traveler (609)
Room & Suite (521)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“horizon club”(55 reviews)
“dunes cafe”(33 reviews)
“burj khalifa”(93 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Shangri-La Hotel, Dubai
Special Offer: Bed, Breakfast & Spa
Offers from Shangri-La Hotel, Dubai
Special Offer: Bed, Breakfast & Spa
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (922)
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765 results
Traveler rating
636
91
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8
8
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22
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1 - 5 of 765 reviews
Reviewed 3 days ago

We stayed in Dubai for a week, first spending 4 nights at the budget 2* Hilton Double-tree JMB which is well over-priced for what you get (approx £550 per night). We then stayed at the 5* Shangri-la for three nights (average price per night is...More

1  Thank Taiwan_Jiayou
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 2 days ago

Dear Taiwan_Jiayou, I very much appreciate the time you’ve taken to write and share your feedback with us. . It is through valuable comments such as yours that we are very much motivated to continue to serve our wonderful guests such as you, straight from...More

Hotel's Favorite
Reviewed June 2, 2017

Having been to Dubai a lot, but never having stayed here before, I was looking forward to my visit. Safe to say that I wasn't disappointed. The hotel is excellent and I could not fault it: - We requested, and were given, a great room...More

20  Thank DoubleDLedge
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded June 5, 2017

Dear DoubleDLEdge, Thank you for your feedback on Trip Advisor. As we pride ourselves in offering the highest levels of care and hospitality to all our guests, we are delighted to hear that you had a wonderful experience whilst staying with us. It is our...More

Reviewed 4 days ago via mobile

Another amazing stay in Shanghala Dubai. We arrived late at night and everyone received us in a good note. The room was beautifully arranged with honeymoon setup. It was a lovely experience. Breakfast was the best ever as usual. I was so surprised and impressed...More

Thank Sacoor S
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 2 days ago

Dear Sacoor S, I am thrilled to know that you chose to stay with us again during your recent trip to Dubai. Thank you for sharing on TripAdvisor. I am delighted to read that you have thoroughly enjoyed your honeymoon whilst staying with us and...More

Reviewed 4 days ago via mobile

if I have chance to go back I won't hesitate at all. Everything in this place is absolutely MARVELLOUS we did enjoy the stay very much. staff are very polite and nice. the room is large enough and service is consistently quick and efficient. thanks...More

Thank Ahmed K
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 2 days ago

Dear Ahmed K, Many thanks for sharing your experience with us on TripAdvisor. It gives me great pleasure to know that you were very pleased with our services and enjoyed your stay whilst you were with us. We aim to delight and provide all our...More

Reviewed 4 days ago via mobile

What a stay in this beautiful Hotel, we stayed for couple of nights in this hotel over the weekend. When we arrived we found that our agent booked us a small room compare to our family members. The start was not so good and we...More

Thank Eman H
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$106 - $387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Dubai
#19 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#61 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$106 - $387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Dubai
#19 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#61 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (609)
Room & Suite (521)
Dining (95)
Pool & Beach (65)
Amenities (84)
Business Center & Event Rooms (3)
Questions & Answers
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Atefeh F
April 14, 2018|
AnswerShow all 7 answers
Response from cjlawton | Reviewed this property |
Yes there is. About every hour but with a gap mid-afternoon.
1
Vote
mahmas01
April 13, 2018|
AnswerShow all 2 answers
Response from Krister Z | Reviewed this property |
Yes, there´s a free shuttle to and from every hour, with a break between 4-5pm
1
Vote
Google Translation
Joanna F
April 12, 2018|
AnswerShow all 5 answers
Response from Krister Z | Reviewed this property |
When we were there (early March) there was sun from around 11am, so I am therefore surprised by the answers above. If you are looking for a central hotel with an OK pool this is a very good choice. If you are looking for a... More
1
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Google Translation
Room Tips
"The higher the better for views..."
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"Best Location and Nice View"
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"Ask for Higher floor"
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"Club level is worth the extra money in my opinion"
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