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Sheikh Zayed Road, Dubai United Arab Emirates
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COVID-19 update: See the added health and safety measures this property is taking.Read more
24 people are viewing this hotel
Hotel direct offer!Experience Expo 2020 with Shangri-La
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2159)
Room & Suite (927)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Dubai
Updated 10/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 858 hotels in Dubai
Location
Cleanliness
Service
Value
Travelers' Choice
Shangri-La Hotel, Dubai is an ideal starting point from which to discover the city’s dynamic energy. Strategically located on Sheikh Zayed Road, minutes away from The Dubai Mall, Dubai International Financial Centre (DIFC) and City Walk, the hotel offers 302 spacious rooms and suites with stunning views of the Downtown Dubai skyline or the Arabian Sea. Asian-inspired dining options and a pool offering unobstructed views of the Burj Khalifa complete the experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Free shuttle or taxi services
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Children's television networks
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Sun loungers / beach chairs
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Radio
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Russian, Arabic, Chinese and 2 more
Hotel links
Special Offer:Experience Expo 2020 with Shangri-La

Location

Full view
95Great for walkers
Grade: 95 out of 100
149Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
2789Reviews193Q+A100Room tips
Traveler rating
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Popular mentions
Gina D wrote a review Nov 27
1 contribution
Outstanding food, drinks and service with an out of this world view of the Burj Khalifa. 100% would recommend and in particular had the best service from Yadhu, Troy, Binoy and Maribeth!!! They made us feel very comfortable and they were extremely attentive
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Date of stay: November 2021Trip type: Traveled with friends
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded yesterday
Dear GinaD2911000, Thank you for taking your precious time to write and share your positive feedback on TripAdvisor. We are thrilled to learn that you had an amazing time during your visit and thank you for highlighting the great services and attention offered by our colleagues. Especially Yadhu, Troy, Binoy and Maribeth, who have shown their professionalism and ensured to take a great care of you. They will be delighted to be praised by our valued guests such as yourself, as your comments are a great encouragement for us to continue our commitment to create more memorable experiences for our guests. We are certainly looking forward to welcoming you back at Shangri-La Hotel, Dubai the not too distant future. With kind regards, Hakan Ozel General Manager
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Kevin E. (ValueLabz.com) wrote a review Mar 2021
Rotterdam, The Netherlands14 contributions5 helpful votes
Hotel's Favorite
Amazing service, very good location and a really friendly staff that I have never experienced anywhere before. One of the doormen (Yasser) did an amazing job at a time where I forgot my phone in a taxi. Just 60 minutes later I have received my phone back thanks to the help of him. Apart from that, whenever you need anything the staff is always very helpful! Service is on another level - Highly recommended
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Date of stay: February 2021
1 Helpful vote
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded Mar 14, 2021
Dear ValueLabz, Thank you very much for choosing Shangri-La Hotel, Dubai for your recent stay and sharing your positive feedback on TripAdvisor. Our goal for our guests is always to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. And we are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to you liking. I am honored to learn our team were able locate the missing phone of yours and ensured to deliver the great service throughout your patronage. We thank you for your kind words, it was our pleasure to be at your service. We certainly look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future. Yours sincerely, Hakan Ozel General Manager
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George A wrote a review Nov 26
1 contribution1 helpful vote
Ikandy is the place that Highly recommended! We came from Europe and we had a blast here ! Thank you for everything ! Great stuff 💕 yadhu and maribeth and maria . Food had excellent taste and my whole family enjoyed it ! Manager seems very nice to me friendly and all! Just give it a go
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Date of stay: November 2021Trip type: Traveled with friends
1 Helpful vote
Helpful
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded yesterday
Dear georgeaC9459BC, Thank you for sharing your great experience on TripAdvisor following your recent visit to Shangri-La Hotel, Dubai. We are very delighted to learn that you enjoyed your time at iKandy UltraLounge as you appreciate and recognize the hospitality and professional services rendered by our colleagues Yadhu, Maribeth and Maria. We believe that our caring, considerate and traditional Asian service, coming straight from the heart, is what makes us different. I will be happy to share your kind compliments with the team and in return, they all will be delighted that their efforts were greatly recognized. We thank you for your positive feedback on our services and are certainly looking forward to welcoming you back again at iKandy Lounge in the coming days. With best regards, Hakan Ozel General Manager
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Loïc R wrote a review Nov 26
Lausanne, Switzerland2 contributions1 helpful vote
Great stay at the Shangri La as usual. Always very warmly welcomed by the staff, especially Khodaram at the entrance. Rooms are nice and tidy, with a great view on the Burj Khalifa. There is a Great buffet for breakfast. Spa is nice, great massages, and spacious fitness.
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Date of stay: November 2021Trip type: Traveled with friends
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded yesterday
Dear Loïc R, Thank you very much for taking the time to share your positive review on TripAdvisor following your recent stay at Shangri-La Hotel, Dubai. We are delighted to read your excellent feedback on our hotel services, the incredible views from the room overlooking the Burj Khalifa and colleagues’ hospitality, and that you had a great stay with us. Thank you for complementing on our amazing colleague Khodarahm who has shown his professionalism and friendly attitude. Your comments are a great encouragement for us to continue our commitment to create more memorable experiences for our guests. It was our privilege to take care of you and we are looking forward to welcoming you back at Shangri-La Hotel, Dubai in the future. With best regards, Hakan Ozel General Manager
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Marko K wrote a review Nov 26
7 contributions6 helpful votes
Wonderful service, especially by Khodarahm, he was so welcoming and helpful each day! Also a great heartfelt thank you to the Horizon club lounge staff! Shangri-la dubai remains one of the best places I have ever stayed and I will surely be back!
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Date of stay: November 2021Trip type: Traveled as a couple
Helpful
Share
Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded yesterday
Dear MarkoKEst, Thank you very much for choosing to stay at Shangri-La Hotel, Dubai and sharing your positive feedback on TripAdvisor. Our goal for our guests is always to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. And we are indeed happy to read that you had a wonderful stay and enjoyed our services throughout your visit. We are glad that you were satisfied with the friendliness and warm welcome provided by our colleagues, specially Khodarahm and the Horizon Club team. Your praise is a great encouragement for us and the team to continue our commitment to create memorable experience for our guests. We thank you for your very kind words and certainly look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future. Yours sincerely, Hakan Ozel General Manager
Read more
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PRICE RANGE
$122 - $273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la hotel dubai, shangri la dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiTrade Centre / Trade Centre 1 / Dubai International Financial Centre (DIFC)
NUMBER OF ROOMS
302
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Frequently Asked Questions about Shangri-La Dubai
Which popular attractions are close to Shangri-La Dubai?
Nearby attractions include Blue Waters Marine (0.01 miles), Madouk Nights (0.2 miles), and Mantis Dubai (0.3 miles).
What are some of the property amenities at Shangri-La Dubai?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Shangri-La Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Dubai?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Shangri-La Dubai?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Shangri-La Dubai?
Conveniently located restaurants include Benjarong, Another Bar, and 24th St. World Street Food.
Are there opportunities to exercise at Shangri-La Dubai?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Shangri-La Dubai have an airport shuttle?
Yes, Shangri-La Dubai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Shangri-La Dubai have airport transportation?
Yes, Shangri-La Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Dubai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.