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Four Points by Sheraton Bur Dubai

#141 of 536 Hotels in Dubai
Certificate of Excellence
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785 Reviews from our TripAdvisor Community

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Showing 668: English reviews
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had conference at the hotel and service provided was excellent. Food was delicious and staff was cooperative. arrangements were made as per requirements and had no complaints. Also is located at prime area.

Helpful?
Thank amits487
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi amits487, Thank you for staying with us and allowing us to host your conference. We are happy to know that all the participants of your conference are well taken care of. We look forward to welcome you back soon and host your future events! Kind regards, Sanjeev G General Manager Four Points Sheraton Bur Dubai More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for a day, I was with my family, and we got a apartment- fully sustained since we were traveling with our baby. I have to give them credit on the looks and design, The apartment was huge and the furniture was fancy and modern, leather. The kitchen and bathroom were equipped with everything- almost everything.... More 

Helpful?
Thank Emka90
Toronto, Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Only one person at check-in waited over 10 minutes, no SPG loyalty program recognition or mention, poorly lit room overlooked a parking lot. AC was not working very well. Hotel has a very low budget feel and tacky lobby with very dated furnishings. Location is far out however public transport is about 100 meters away.

Helpful?
Thank iverge
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi iverge, We appreciate you taking the time to share details of your experience in our hotel. I am sorry to hear that some of our services did not live up to your expectations and would like to apologize for these concerns. I will discuss these points with the department head concerned. With regards to our lobby, we would like... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Thank you for a great service couldn't ask anymore from all the friendly staff room was nice the English bar had plenty of beers to chose from and nice food location was good not far to go to see attractions in Dubai was nice to cool off in the pool

Helpful?
Thank Brad P
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi Brad P, Thank you for choosing us for your stay. We are happy to read all your wonderful remarks! Please share your stories and photos about your experience on our social media platforms as well (we are Four Points by Sheraton Bur Dubai on Facebook, @fpsburdubai on Twitter & Instagram). We look forward to welcome you back on your... More 

Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The breakfast was the best part, except seeing a bug resembling a cockroach scurry under a warmer. The gym is what you'd expect but could be improved greatly with modern equipment. Not a spectacular view. Great location though. Lots to explore nearby.

Helpful?
1 Thank Jmart76
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi Jmart76, We appreciate your feedback about your recent stay with us. We pride ourselves on our quality food, great location, and most of all, our dedicated associates. This will be helpful to the Tripadvisor community. We are disappointed to hear about the insect you saw under the warmer. At Four Points by Sheraton, we conduct monthly pest control to... More 

Rajkot, India
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

NICE BREAKFAST SPACIOUS ROOMS IN ROOM AMENITIES ARE sufficient house keeping was too good lift was not upto standard toiletires quality needs to improve towels are too bad gym facility was too poor trainer was too lazy

Helpful?
1 Thank Bhavik S
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi Bhavik S, Thank you for sharing your experience during your stay. We appreciate your kind remarks about our breakfast and room facilities. With regards to your concern about toiletries quality and towels, they have been noted and will be discussed with the department head. We would like to thank you for bringing to our notice the behavior of our... More 

Doha
Level Contributor
92 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed a total of 4 stays within one month, as the rates were good and so was the rating of the property. It is definitely a convenient hotel, two metro stops are just there, taxis available everywhere, so are the malls and little stores. The property itself is not bad, the restaurants did not wow me and during... More 

Helpful?
1 Thank Tina_Dz
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi Tina_Dz, Thank you for taking time took to write a review of our hotel. The convenience of our location is surely one of our features, but we are also known for our ample selection of restaurants. We have noted your concern about the water temperature and we would like to know if you have reported this issue during your... More 

Riyadh Province, Saudi Arabia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in Four Points Sheraton Down Town 02 moths ago and checked out after 04 hours that was a nightmare place to stay. I booked there as I heard a lot positive about Four Points Sheraton, my request was for bank street but agent booked my by mistake in down town so I want to give a try to my... More 

Helpful?
1 Thank Amir R
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi Amir, We are glad to know that you had a wonderful stay and we thank you in advance for planning your future stays with us. Please share your stories and photos about your experience on our social media platforms as well (we are Four Points by Sheraton Bur Dubai on Facebook, @fpsburdubai on Twitter & Instagram). We look forward... More 

Kuwait City, Kuwait
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As many other reviewers have written, this is located in one of the best place with two metro stations located within 5-10 minutes walking distance. (this 5-10 minutes can be quite difficult during Jul-Aug due to high humidity & temperature). I stayed here for 4 nights & I'm a frequent traveler to Dubai (from Kuwait). Having stayed in other hotels... More 

Helpful?
Thank navjyo08
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi navjyo08, Thank you for taking time took to write a review of our hotel. The convenience of our location is surely one of our features, but we are also known for our ample selection of restaurants. For future stays, please do check our website as we have some exciting restaurant deals! We have noted your concern about the minibar... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Wonderful staff. Very clean despite need to upgrade facilities. Staff very helpful. Maryann at the reception area was very helpful in reminding us of our planned excursions and airport pick up. Walking distance to the metro.

Helpful?
Thank Gathu K
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi Gathu K, We enjoy hearing your positive experience with our associates at the hotel. I shall share these kind remarks with them. We appreciate your recommendation regarding our facilities. We’ve recently renovated our coffee shop and the reception. Do let us know which area you think should be upgraded, you’re feedback will be very helpful. This will be discussed... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
A four star property located on the well known "Bank Street" in Bur Dubai. The hotel features 125 guest rooms and suites with 3 restaurants including a pub. It is only a few minutes walk from major shopping centers, the old souks, Meena Bazaar, Dubai Museum and Khalid Bin Waleed Metro Station. Free bus shuttle to beach & major shopping malls is available. ... more   less 

Additional Information about Four Points by Sheraton Bur Dubai

Address: Four Points By Sheraton Bur Dubai Khalid Bin Al Waleed Rd 113 | "Bank Street," Bur Dubai, Dubai 33196, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $77 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Bur Dubai 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Four Points By Sheraton Bur Dubai Hotel Dubai
4 Points By Sheraton Bur Dubai
Four Points Bur Dubai
Four Points Dubai
Sheraton Dubai
Four Points Sheraton Dubai
Dubai Four Points
Dubai Sheraton
Hotel Style:
#99 Romantic Hotel in Dubai
#99 Family Hotel in Dubai
#109 Business Hotel in Dubai
#132 Luxury Hotel in Dubai
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