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Four Points by Sheraton Bur Dubai

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#142 of 537 Hotels in Dubai
Certificate of Excellence
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Four Points by Sheraton Bur Dubai
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808 Reviews from our TripAdvisor Community

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Showing 686: English reviews
London, United Kingdom
Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

A good hotel conveniently located in "Bank Street". I arrived at half nine in the morning and my room was ready, even though the official check-in time is 2pm. There's an Arabian Adventures tour desk in the lobby and the restaurant does a reasonably priced Indian lunch buffet. The bar on the first floor is pretty dead but taxis are... More 

Helpful?
Thank misterhappy2016
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi misterhappy2016, We really appreciate you taking time to write a review here in Tripadvisor. We hope to welcome you back soon! For your future stays, please check our website directly as we have some exciting deals that is only offered in our website. Kind regards, Sanjeev G General Manager Four Points Sheraton Bur Dubai More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this place for four days as part of a group trip. The rooms were good with all facilities. I would like to commend the hotel for its food. We did not expect such great Indian food in Dubai. The hotel served great food during breakfast, lunch and dinner. The reason for giving 3 stars is that the... More 

Helpful?
Thank Tanmay A
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi Tanmay A, I would like to thank you for taking the time to share your feedback about the recent stay at Four Points by Sheraton Bur Dubai. We are delighted to hear that you have enjoyed the food at Antique Bazaar and it is such a great pleasure to receive your compliments about our food in general. We noted... More 

Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Good Hotel and good quality service. Staff very friendly, safe parking place. Almost new rooms. Very clean. The top of the that class in Bur Dubai / Deira for that range price. Promise to come back. Breakfast just good as the hotel, gym was open 06 - 22

Helpful?
Thank ChenChangcho
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi ChenChangcho, On behalf of the entire Four Points by Sheraton Bur Dubai team I would like to thank you for sharing your wonderful feedback about the recent stay with us. Words cannot describe how proud I am to learn that our associates delivered the service we pride ourselves in and we are delighted to know that you enjoyed the... More 

Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Four Points Bur Dubai is a pretty good example of the Four Points brand. The property generally well looked after though starting to look a little tired in places. The Indian restaurant is very authentic, the bar is ok but a bit dark and smokey and the breakfast buffet pretty standard. The property is well located for the Metro... More 

Helpful?
Thank Plane-Bored
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi Plane-Bored, It gives us great pleasure that you had chosen the Four Points by Sheraton Bur Dubai for your stay. Thank you for your words of appreciation and feedback. Our location is indeed the best as we have access to two nearest metro stations making guests comfortable to move around the city. We hope to welcome you back soon!... More 

Nigeria
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was in Dubai for a conference and stayed in this hotel for five days. The hotel is neat. By my estimation they met the Starwood hotels standard. Their free internet work perfectly. I did not use their gym- no time. I also did not use their swimming pool. I am a gold member of Starwood Preferred Guest but I... More 

Helpful?
Thank mwd
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi mwd, We are delighted to read your compliments regarding your stay. We are happy to know that we met your expectations on internet connection, food quality, location and cleanliness. Thank you for sharing your feedback about the rate and SPG benefits. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel staff was way too welcoming, but that's a good thing, even though the check-in took a quite while. Other than that, the bar/restaurant on the ground floor is nice, the drinks and food are very nicely made and served. Also, you can play pool there. The room was nice, had all the amenities it should. No complaints. :)... More 

Helpful?
Thank JuJubun
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi JuJubun, We greatly appreciate the time you took in sharing with us your experience. We are happy to see that you indeed enjoyed your time with us and that the hotel was able to tailor a well enough experience for you. Thank you for sharing your feedback about the window. We would like to take this opportunity to inform... More 

Bedford, Texas
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We had a nice experience at this hotel. I think I had higher expectations from the reviews. Don't get me wrong, the room was nice. The service was good. The front desk was extremely nice and helpful. The buffet breakfast is way overpriced. The host was nice but the omelet chef looked and acted like he was miserable. The bar... More 

Helpful?
Thank cjsteele21
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi cjsteele21, We thank you for the time you spent sharing your experience and we are sure it will be useful to the Tripadvisor community! I have noted your concerns and I sincerely thank you for your constructive feedback. I have discussed your concerns with my chef and Director of F&B and rest assured that we will certainly review all... More 

Bolton, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We had three rooms booked here for four nights in August 2016 as part of city stay whilst in Dubai. Albeit we encountered one issue on the night of our arrival but the staff were very quick to act and resolve the issue. The duty manager at the time Mostafa was extremely helpful and an asset to Starwood, he was... More 

Helpful?
1 Thank ZakB1234
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi ZakB1234, Thank you very much for taking time to post a wonderful review. We have shared your commendations to the team and we all feel proud and honored to read your compliments. Please share your stories and photos about your experience on our social media platforms as well (we are Four Points by Sheraton Bur Dubai on Facebook, @fpsburdubai... More 

Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The hotel managers, Mustafa, Joseph, and Trainee, were very helpful, patient, friendly, and personable. They made our trip very comfortable and provided guidance as to how to make the most of our trip. Ahmed and the other staff there also gave us awesome tips for the best shopping, eating, and other experiences in the city. The rooms are on par... More 

Helpful?
Thank Tawfeek_and_Manli
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi Tawfeek_and_Manli, We are delighted to read your review and thanks for taking time to post this here on Tripadvisor. Your recognition of our service is appreciated by all of us. I’ll make sure to pass on this special mentions to our front office team. Please share your stories and photos about your experience on our social media platforms as... More 

Level Contributor
45 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our experience started on a sour note with a wrong booking done, but the same was very smoothly sorted out by the Hotel staff and we were also provided with the SPG rooms. The rooms were clean , fresh and big enough. The food was great everyday, and had quite some variety. The only issue was the pool which wasn't... More 

Helpful?
1 Thank sreemoyee g
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi sreemoyee g, We really appreciate you taking time out to give us your feedback regarding your stay. I am really pleased to know that you had a great experience. We have noted your concern about the wrong booking and we are glad that we were able to sort it out for you. Please share your stories and photos about... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
A four star property located on the well known "Bank Street" in Bur Dubai. The hotel features 125 guest rooms and suites with 3 restaurants including a pub. It is only a few minutes walk from major shopping centers, the old souks, Meena Bazaar, Dubai Museum and Khalid Bin Waleed Metro Station. Free bus shuttle to beach & major shopping malls is available. ... more   less 

Additional Information about Four Points by Sheraton Bur Dubai

Address: Four Points By Sheraton Bur Dubai Khalid Bin Al Waleed Rd 113 | "Bank Street," Bur Dubai, Dubai 33196, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $83 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Bur Dubai 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
4 Points By Sheraton Bur Dubai
Four Points By Sheraton Bur Dubai Hotel Dubai
Four Points Bur Dubai
Four Points Dubai
Sheraton Dubai
Four Points Sheraton Dubai
Dubai Sheraton
Dubai Four Points
Hotel Style:
#99 Romantic Hotel in Dubai
#99 Family Hotel in Dubai
#109 Business Hotel in Dubai
#132 Luxury Hotel in Dubai
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