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Four Points by Sheraton Bur Dubai

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#141 of 534 Hotels in Dubai
Certificate of Excellence
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Four Points by Sheraton Bur Dubai
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799 Reviews from our TripAdvisor Community

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Showing 680: English reviews
Bolton, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We had three rooms booked here for four nights in August 2016 as part of city stay whilst in Dubai. Albeit we encountered one issue on the night of our arrival but the staff were very quick to act and resolve the issue. The duty manager at the time Mostafa was extremely helpful and an asset to Starwood, he was... More 

Helpful?
1 Thank ZakB1234
Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel managers, Mustafa, Joseph, and Trainee, were very helpful, patient, friendly, and personable. They made our trip very comfortable and provided guidance as to how to make the most of our trip. Ahmed and the other staff there also gave us awesome tips for the best shopping, eating, and other experiences in the city. The rooms are on par... More 

Helpful?
Thank Tawfeek_and_Manli
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Our experience started on a sour note with a wrong booking done, but the same was very smoothly sorted out by the Hotel staff and we were also provided with the SPG rooms. The rooms were clean , fresh and big enough. The food was great everyday, and had quite some variety. The only issue was the pool which wasn't... More 

Helpful?
Thank sreemoyee g
Chennai (Madras), India
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel in Bur Dubai. Easily accessible to the two metro station (around 5-10 mins walk). The hotel is very clean and even the first category rooms are good enough for couples. Breakfast offers a wide variety of choices. Wi-Fi speed is quite decent. Meena Bazar is just 10 minutes away by walk. The location is very much suitable for... More 

Helpful?
Thank jayeshjain24
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi jayeshjain24, Thank you for sharing with us such a wonderful review here on Tripadvisor. Your recognition of our location, product & service is appreciated by all of us. We promise to deliver the best for our guests at all times! Please share your stories and photos about your experience on our social media platforms as well (we are Four... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Haven't ended my stay but just wanted to commend you for excellent service. Much appreciated. The facility is not new but the good service makes up for this fact. Convenient as well. Easy access to the Dubai metro, restaurants and <30min ride to the main attractions.

Helpful?
Thank Julie A
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi Julie A, It gives us great pleasure that you had chosen the Four Points by Sheraton Bur Dubai for your stay. Thank you for your words of appreciation and feedback. We hope that you enjoy the remainder of your stay. Our location is indeed the best as we have access to two nearest metro stations making guests comfortable to... More 

Dubai, United Arab Emirates
1 review
1 of 5 stars Reviewed 2 weeks ago

Really bad food, caused us diarrhea and vomiting. All meat is pink, beef, lamb,chicken, even minced kebab (its not a steak!), we sent them the photos and called several times. The management just shrugs it off and says they checked 'samples of the food' which 'after investigation' are 'fine' (basically saying he couldn't care less). NOT RECOMMENDED

Helpful?
Thank sapphirecrow
Durban, South Africa
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 2 nights with family and all the staff were helpful and welcoming and rooms very clean and modern. The hilight for us was the amazing breakfast spread and quality. 1 tip for the hotel owners . We stayed in room 608 and we had the view of the apartment block next door I understand this is unavoidable... More 

Helpful?
Thank Calvinh245
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi Calvinh245, Thank you for sharing with us such a wonderful review on here on Tripadvisor. Your recognition of our product and service is appreciated by all of us. It is our endeavor to provide our guests with the highest levels of service and comfort to make their stay truly memorable. We have noted your concern about the view next... More 

Kiev, Ukraine
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I came to this hotel with my girlfriend to celebrate anniversary and really enjoyed. Reception was very polite and gave brilliant service. We visited nice pool under open sky, British bar, where we had nice cocktails and very good food. Guest service was very kind, if you want something just call them and they will bring it in a minute.

Helpful?
Thank Twisted_jimbo
Mumbai (Bombay), India
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at the FPS bur dxb for 07 nights it was a business trip..but when your in Dubai you can't just stop shopping as well...anyways according to me this hotel has the best location may it be for shopoholics or for workaholics it suits all kind of people...its in between two metro stations the Burjuman and the al fahidi... More 

Helpful?
Thank DiptiJ
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi DiptiJ, It gives us great pleasure that you had chosen the Four Points by Sheraton Bur Dubai for your stay. Thank you for your words of appreciation and your feedback about the stay. Our location is indeed the best as we have access to two nearest metro stations making guests comfortable to move around the city. Please share your... More 

Redland City, Australia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was very clean and tidy, the staff were very friendly and Helpful at all times. Food was good and reasonable priced. Hotel is in the old part of Dbai within walking distance to the Dubai creek, with supermarket and Chemist close by.

Helpful?
Thank Trevor B
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi Trevor B, We appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels. Please share your stories and photos about your experience on our social media platforms as well (we are Four Points by Sheraton Bur Dubai on Facebook, @fpsburdubai on Twitter & Instagram). Look... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
A four star property located on the well known "Bank Street" in Bur Dubai. The hotel features 125 guest rooms and suites with 3 restaurants including a pub. It is only a few minutes walk from major shopping centers, the old souks, Meena Bazaar, Dubai Museum and Khalid Bin Waleed Metro Station. Free bus shuttle to beach & major shopping malls is available. ... more   less 

Additional Information about Four Points by Sheraton Bur Dubai

Address: Four Points By Sheraton Bur Dubai Khalid Bin Al Waleed Rd 113 | "Bank Street," Bur Dubai, Dubai 33196, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $66 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Bur Dubai 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Four Points By Sheraton Bur Dubai Hotel Dubai
4 Points By Sheraton Bur Dubai
Four Points Bur Dubai
Four Points Dubai
Sheraton Dubai
Four Points Sheraton Dubai
Dubai Four Points
Dubai Sheraton
Hotel Style:
#99 Family Hotel in Dubai
#99 Romantic Hotel in Dubai
#109 Business Hotel in Dubai
#131 Luxury Hotel in Dubai
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