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Sheraton Dubai Creek Hotel & Towers

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Sheraton Dubai Creek Hotel & Towers
Sheraton Dubai Creek Hotel & Towers
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1,536 Reviews from our TripAdvisor Community

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Showing 1,226: English reviews
Western Australia, Australia
Level Contributor
71 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

To break our journey, we recently spent a couple of nights at the Sheraton Dubai Creek hotel, and were very satisfied with it. We recommend it to others that want to break their journey for a couple of nights. It;s relatively close to the airport and is on the banks of the Dubai Creek. We arrived very early in the... More 

Helpful?
1 Thank Two-Grey-Gypsies
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Two-Grey-Gypsies, Thank you very much for sharing your feedback regarding your recent visit at Sheraton Dubai Creek Hotel & Towers! We are happy to know that you have enjoyed your short stay, the proximity to the airport, the facilities, as well as the warm hospitality of our associates. Indeed, the property is nicely located by the banks of the... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

This was my first time in Dubai visiting with a friend and having searched for suitable hotel we chose to stay on the creek. We weren't disappointed. This is a superb hotel right from the moment you step onto the premises. The customer service, decor and location made it a all round great stay. We visited a few other more... More 

Helpful?
Thank Kadir A
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Kadir A, Thank you very much for your rating and review regarding your recent experience at the Sheraton Dubai Creek Hotel & Towers. It is very gratifying to learn how happy you are with our products and services. Rest assured that your feedback will be shared to the whole team. We look forward to welcoming you back on your... More 

Doha, Qatar
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Recently I stayed at the Sheraton Dubai Creek - my first visit in over a quarter century. It was exceptional. I chose to stay for one very particular reason which I am happy to share: Nearly 30 years ago, I would say about 1989, I stayed in the hotel, on my first visit to Dubai. I was working as a... More 

Helpful?
2 Thank Grantosol
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Grantosol, Thank you very much for your kind words of compliment regarding your recent stay with us. it is a great pleasure to welcome you back to the Sheraton Dubai Creek Hotel & Towers. We will definitely share your wonderful feedback to the team who constantly endeavor to provide the utmost hospitality that our property is known for. Thank... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Following a short visit to Singapore and Bangkok, we finished our holiday with a stay at the Sheraton Dubai Creek Hotel in Deira (Dubai). On arrival the staff were very welcoming and informative about the facilities offered. We had opted for a "Club" room and it proves to be the perfect option as you can get free soft drinks/tea and... More 

Helpful?
Thank GAVINWELLS1973
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear GAVINWELLS1973, Thank you very much for sharing your review on your recent visit at our property. We are happy knowing that you have enjoyed your stopover in Dubai and that you are happy with the Sheraton Club Experience offerings. We will definitely share your wonderful feedback to the team who constantly endeavor to ensure that guests get utmost attention... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW via mobile

I've just spent six nights at this hotel and it was amazing. The bedrooms and showers were perfect for my family. Another fact that made this trip more special was the extra friendly staff, Francis at concierge and Lawrence at the entrance were always smiling. This made our stay so much more welcoming! Can't wait to return for our next... More 

Helpful?
Thank A TripAdvisor Member
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Valued Guest, Thank you very much for your review on your very recent visit to our property. We are very glad to learn that you are very happy with our products and that the team has taken good care of you especially Francis and Lawrence. Customer care is amongst our highest priorities and it is always gratifying to receive... More 

California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Fourth time staying in this hotel. Terrific staff, very friendly and professional. My room was on the 8th floor with a lovely view. Rooms are spacious, clean, and come with WiFi. The bathrooms are also very spacious with separate shower and bathtub. The main lobby has a soothing ambiance, where you can sit and read, chat with friends, and have... More 

Helpful?
1 Thank omnews27
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear omnews27, Thank you very much for your kind words of compliment regarding your recent stay at the Sheraton Dubai Creek Hotel & Towers! We are delighted to learn that you had a pleasant stay with us again and that our associates has never failed to deliver their promise of providing guests the utmost and warm hospitality that our brand... More 

Paris, France
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Bar is literally empty. They announce a 20 minute wait for a blt sandwich and, there is no wifi. Forget this place! There is nothing there to make the experience valuable. Poor service. Poor everything. I felt I would be more comfortable at Burger King!

Helpful?
Thank Arteden
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Arteden, Thank you very much for your review. We are sorry to learn that you are unhappy that we have not met your expectation. We highly value your feedback as this gives us a clear indication on how we can do better and in this regard, we would like to connect with you in order to get a clearer... More 

Woking, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel staff are amazing. BA had messed up our booking. The reception staff couldn't have been more helpful. The room is large, very comfortable and superb views over the Creek. It's really easy to get around from here. We've used the metro (10 min walk) and very cheap regulated taxis. Paid extra for the lounge which has been well... More 

Helpful?
Thank Nick T
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Nick T, Thank you for taking the time to share your feedback with us. We are glad knowing that you have enjoyed your stay and will definitely share your kind compliment to the team. We do hope you will visit us soon as it would be our pleasure to welcome you again. Warm regards, Stephan VA, General Manager More 

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

My partner and I recently stayed here for 3 nights while stopping over on the way to Europe. From the minute we checked in to the minute we left the staff were friendly, helpful, and went out of their way to attend to anything we needed. The rooms were clean, well presented and also couldn't be faulted. We both loved... More 

Helpful?
Thank David G
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear David G, Thank you very much for sharing your review regarding your most recent experience at our property. We are happy knowing that you have enjoyed your 3-night stopover in Dubai and that our friendly and helpful associates have taken good care of you. Looking forward to seeing you soon! Sincerely, Stephan VA, General Manager More 

New Delhi, India
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I recently visited Dubai with a couple of my friends. We stayed here for 2 nights. The view from the room is very good. Staff is very polite and hospitable. Rooms and bathrooms are good. There's a supermarket just across the road. If you want some Indian food then Meena bazaar is nearby. I would surely recommend this place.

Helpful?
Thank Aditya S
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Aditya S, Thank you very much for your rating and review on TripAdvisor regarding your recent stay with us. It is very gratifying to learn that you had an amazing stay with us and that our associates have taken good care of you. Looking forward to your next visit with us soon! Warmest regards, Stephan VA, General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sheraton Dubai Creek Hotel & Towers is a newly renovated 5-star landmark hotel, which for over 36 years has extended warm hospitality to discerning guests on the trade waters of Dubai Creek. The 268 guestrooms and suites provide a relaxing escape from the bustling city for both the business and leisure traveller. The fully refurbished and brand new rooms offer the perfect setting of style and technology. All guestrooms feature enhanced technology with a 42 inch LED television, media hub and WiFi, the signature Sheraton Sweet Sleeper(R) Bed, Shine for Sheraton bath amenities, in room safe, iron complete with ironing board, tea and coffee facilities and much more. The hotel offers a wide array of restaurant options to please all palettes, including Italian restaurant Vivaldi by Alfredo Russo, Indian restaurant Ashiana by Vineet and Creekside Japanese Restaurant. ... more   less 

Additional Information about Sheraton Dubai Creek Hotel & Towers

Address: Baniyas Road, 1/3 | P.O. Box 4250, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $97 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Dubai Creek Hotel & Towers 5*
Number of rooms: 268
Reservation Options:
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Also Known As:
Dubai Sheraton
Hotel Style:
#18 Family Hotel in Dubai
#25 Business Hotel in Dubai
#27 Spa Hotel in Dubai
#30 Romantic Hotel in Dubai
#36 Luxury Hotel in Dubai
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