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Sheraton Dubai Creek Hotel & Towers

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Traveler (2700)
360
Panoramas (14)
Room & Suite (842)

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About

#378 of 810 hotels in Dubai
Location
4.4
Cleanliness
4.6
Service
4.6
Value
4.3
An iconic structure located on Dubai, UAE's historic waterway since 1978, Sheraton Dubai Creek Hotel & Towers continues to be the destination of choice for the social and business traveller. Leading the way in revitalising the cultural and historic district of Dubai Creek and its surroundings, our hotel overlooking creek offers guests a look at ‘Life at the Creek’, encompassing everything that this notable area in Dubai, United Arab Emirates has to offer. Following a complete renovation in 2015, the Sheraton Dubai Creek Hotel & Marina offers a modern, elegant look with the same familiar Arabic touches and hospitality the Hotel is renowned for, across 268 comfortable and contemporary rooms with spacious bathrooms and complimentary WiFi. Sheraton Club rooms and 30 expansive suites offer travellers heightened luxury, in an indulgent escape inclusive of Sheraton Club Lounge access and rooms located on higher floors, providing spectacular views of the creek and striking Dubai skyline.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Kids pool
Car hire
Valet parking
Paid public parking nearby
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bidet
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
River View
Business
Languages Spoken
English, French, Russian, Arabic and 9 more
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
4.5
4.5 of 5 bubbles4,420 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Sheraton Dubai Creek Hotel & Towers is celebrated for its clean, spacious rooms with modern touches and breathtaking views of the creek, though a few guests have pointed out a musty scent or outdated elements. Its spotless facilities and reasonable pricing earn praise for overall value, despite occasional remarks on specific costs and amenities. Nestled close to the airport, the hotel's locale offers scenic vistas, with some dependency on transport for local attractions. Amenities like the delectable breakfast and pristine pool enhance the stay, complementing the hotel's luxurious ambiance and the staff's commendable service.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
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4,420Reviews144Q+A100Room tips
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Suseemaha wrote a review Apr 12
Abu Dhabi, United Arab Emirates543 contributions77 helpful votes
+1
Great hotel with amazing creek view and hospitality! We stayed in double twin bed room ..with family 3. We had very good stay! Breakfast is good.. continental, including indian foods. Even though it is old hotel we can't feel that it is maintained very well ! Again, Creek's view is spectacular from room ... most of the time we spent there. Don't miss creek view rooms facing west side. (See Photos) Great team taken care very well ... we thank entire team.. some of the names are not able to note... thanks to Camille Velez, Sukhram and Ganga.. for their efforts and care. Sure we will stay again... highly recommend!
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Date of stay: April 2024Trip type: Traveled with family
Room Tip: Parking available pls enquire reception. Choose west side creek view.. rooms Deira, gold...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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alomarr1 wrote a review Apr 10
Saudi Arabia7 contributions
From the bill boy to receptionists including all staff at the sheraton creek , every one is willing to go the extra mile to helping you and more, Many thanks to the general manager whom I never met, but I am sure that he is doing a great job, by the way breakfast buffet is great.
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Date of stay: April 2024Trip type: Traveled with family
Room Tip: Hotel is 5 minutes walk from metro Union Station.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
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Roving05208044681 wrote a review Apr 4
1 contribution
Thank you for amazing service Pushparaj, Abhinav and Supu. We enjoyed a lot and food was amazing. Thanks as well to Suresh for amazing service at the by the bay. We will definitely come back. Staff are amazing 🤩. The view at by the bay is beautiful.
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Date of stay: April 2024
Value
Location
Cleanliness
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Goran Stojkovic, General Manager at Sheraton Dubai Creek Hotel & Towers
Responded 1 week ago
Dear Roving05208044681, Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that you had an amazing dining experience at Hatta Restaurant and By the Bay. Your kind words regarding the service provided by Pushparaj, Abhinav, Supu, and Suresh are truly appreciated. We will be sure to pass on your compliments to them as recognition for their exceptional service. It's fantastic to know that you enjoyed the delicious food and the beautiful view at By the Bay. We are grateful for your recommendation and look forward to welcoming you back for another memorable experience. Warm regards, Goran S, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Discover49800105127 wrote a review Apr 4
1 contribution
I want to tell huge thanks for our amazing evening, We enjoy with friends a lot and defenatly we will be back . The team was so helpful and nice, specially Pushparaj, Abhinav, Supu and Suresh from pool bar. The atmosphere was amazing. We enjoy the food. Thanks a lot
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Date of stay: April 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Goran Stojkovic, General Manager at Sheraton Dubai Creek Hotel & Towers
Responded 1 week ago
Dear Discover49800105127, Thank you for your heartfelt review! We are thrilled to hear that you had an amazing evening with your friends and that you enjoyed the atmosphere and food at our hotel. Your special mention of Pushparaj, Abhinav, Supu, and Suresh from the pool bar is greatly appreciated. We will be sure to pass on your kind words to them as recognition for their exceptional service. We are grateful for your patronage and look forward to welcoming you back for another enjoyable experience. Warm regards, Goran S, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Explorer53493523119 wrote a review Apr 4
1 contribution
The service we received was exemplary, and we'll definitely be returning because we love the food, the ambiance, and the friendly service from the crew.Pushparaj, Abhinav, Supu and Suresh from the pool bar Plus, the view is fantastic! We'll be sure to recommend this place to our friends and relatives."
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Date of stay: April 2024
Value
Location
Cleanliness
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Goran Stojkovic, General Manager at Sheraton Dubai Creek Hotel & Towers
Responded 1 week ago
Dear Explorer53493523119, Thank you for your glowing review and for choosing to stay with us! We are delighted to hear that you enjoyed exemplary service during your time at our hotel. It's wonderful to know that you appreciated the food, ambiance, and the friendly service provided by Pushparaj, Abhinav, Supu, and Suresh from the pool bar. We will be sure to pass on your kind words to them. We are grateful for your recommendation and look forward to welcoming you back soon. Warm regards, Goran S, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maps08587363739 wrote a review Apr 4
1 contribution
The food is delicious and the atmosphere is really calm and nice The staff there ( Pushparaj, Abhinav, Supu) very respectful and serving well and the guy in pool bar ( suresh) is professional 👍 The place is so clean and arranged well Thank you
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Date of stay: April 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Goran Stojkovic, General Manager at Sheraton Dubai Creek Hotel & Towers
Responded 1 week ago
Dear Maps08587363739, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed the delicious food and the calm, pleasant atmosphere during your visit. It's wonderful to know that our staff members, including Pushparaj, Abhinav, Supu, and Suresh, provided you with respectful and attentive service. We will be sure to pass on your kind words to them. We take pride in maintaining a clean and well-arranged environment for our guests, and we are pleased to hear that you appreciated it. Thank you once again for your kind comments. We look forward to welcoming you back for another enjoyable experience in the future. Warm regards, Goran S, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tarryn S wrote a review Mar 2024
2 contributions
Suresh by the bay, has been amazing, super helpful, friendly & knowledgeable - excellent service & thankfully informed us about the barbecue which was our best meal across Italy & Dubai. I would definitely rate him 20 of of 10 as he definitely adds value to this beautiful hotel
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Goran Stojkovic, General Manager at Sheraton Dubai Creek Hotel & Towers
Responded 3 weeks ago
Dear 344tarryns, Thank you for your fantastic review! We are delighted to hear that Suresh provided you with exceptional service during your stay. It's wonderful to know that he went above and beyond to ensure you had a memorable experience, and we will be sure to pass along your kind words to him. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back to our beautiful hotel soon! Warm regards, Goran S, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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YOUSUF D Shah 🇬🇧 wrote a review Mar 2024
Poole, United Kingdom18 contributions
+1
We have stayed in this hotel few times each time the services is at the highest standard. Walking distance to metro station and Gold souk. The staff are polite friendly and go extra mile to achieve to assist. We had a pleasure meeting Brian restaurant manager and his staff they were excellent . Our thanks to each and everyone of the staff who made our stay so enjoyable. The room was clean and spacious with good view Visitand sound proof. The bed was comfortable. Looking forward to our next stay soon.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: There has sufficient sun bed and space for everyone.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Goran Stojkovic, General Manager at Sheraton Dubai Creek Hotel & Towers
Responded 3 weeks ago
Dear yousufs869, Thank you for taking the time to share your wonderful experience with us! We are delighted that you have chosen to stay with us multiple times and that each visit has exceeded your expectations. It brings us immense joy to know that our team's dedication to providing exceptional service has made your stay memorable. We will surely pass on your kind words to Brian and the rest of our staff, who always strive to go the extra mile to ensure our guests feel welcomed and well taken care of. We are pleased to hear that you found your room clean, spacious, and comfortable. Your comfort and satisfaction are our top priorities, and we are thrilled that we were able to meet your expectations in this regard. Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay soon! Warm regards, Goran S, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steve T wrote a review Mar 2024
Hitchin, United Kingdom219 contributions51 helpful votes
A hotel becomes a home away from home when the staff are so welcoming. From the moment Adil at reception welcomed us, we knew we were in for a wonderful stay. The club room was not only modern and well appointed, but the view laying on the bed was unrivalled. To be able to see the whole of downtown Dubai was amazing. Brian and his team at Hatta made sure our daily breakfast gave us the best start to the day. Then it was over to the guys looking after the pool area and the club lounge team who made sure we were fed and watered (maybe something a little stronger) with exquisite culinary offerings for both afternoon tea and especially evening canapés. The area is itself on the shore of the Creek is only a 20 min walk to the gold and spice souks and offers the best of the modern and historical sides to Dubai with the other bank of the Creek being only a short abra ride away. So many of the guests were returning for the umpteenth time to their 'go to' hotel in Dubai, and we will be doing the same.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Goran Stojkovic, General Manager at Sheraton Dubai Creek Hotel & Towers
Responded 4 weeks ago
Dear Steve T, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you felt welcomed from the moment you arrived and that our team, especially Adil at reception, made your stay memorable. It's fantastic to know that you enjoyed your room, along with the breathtaking view of downtown Dubai. We're also glad to hear that you had a delightful dining experience at Hatta with Brian and his team, as well as at our pool area and club lounge. Your compliments on our culinary offerings are truly appreciated. We're delighted that you had the opportunity to explore the surrounding area and experience both the modern and historical sides of Dubai. We're honored to be your 'go-to' hotel in Dubai, and we can't wait to welcome you back for another wonderful stay. Warm regards, Goran S, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hitham S wrote a review Mar 2024
1 contribution1 helpful vote
It is really the best Sheraton I have ever visited. Everything was great and staff are very very supportive specially Mrs. Dina and Mr. Yasser at the reception. Hotel is sparkly clean and house keeping was amazing. Room was so comfy with a daily refill for coffee shots and different kind of tea plus a vast quantity of water bottles. Bathroom with bathtub and shower room, it is so luxurious and quite big.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
Room Tip: Union Metro and bus station is close to the hotel, just 10 minutes walk.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Goran Stojkovic, General Manager at Sheraton Dubai Creek Hotel & Towers
Responded 4 weeks ago
Dear hithams2024, Thank you so much for your kind words and for choosing to stay with us at Sheraton Dubai Creek Hotel and Towers! We are thrilled to hear that you had such a fantastic experience and that you consider us the best Sheraton you've ever visited. It's wonderful to know that everything met your expectations and that our staff, especially Ms. Dina and Mr. Yasser at the reception, provided you with exceptional service. We will be sure to pass along your compliments to them and the entire team. We're also pleased that you found our hotel to be sparkly clean, with excellent housekeeping service, and that you enjoyed the comfort of your room with its amenities. We strive to provide a luxurious and comfortable experience for all our guests, and we're glad to see that reflected in your review. Thank you again for your feedback, and we look forward to welcoming you back for another enjoyable stay in the future! Warm regards, Goran S, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$96 - $169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dubai sheraton
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Buteen / Port Saeed / Deira
NUMBER OF ROOMS
268
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SHERATON DUBAI CREEK HOTEL & TOWERS $82 ($̶1̶4̶5̶) - Updated 2024 Prices & Reviews - United Arab Emirates

Frequently Asked Questions about Sheraton Dubai Creek Hotel & Towers
Which popular attractions are close to Sheraton Dubai Creek Hotel & Towers?
Nearby attractions include Al Seef (0.3 miles), Creekside Park (0.2 miles), and Dustaku Travel Dubai (0.1 miles).
What are some of the property amenities at Sheraton Dubai Creek Hotel & Towers?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Dubai Creek Hotel & Towers?
Top room amenities include a flat screen TV, a bidet, and blackout curtains.
What food & drink options are available at Sheraton Dubai Creek Hotel & Towers?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Dubai Creek Hotel & Towers?
Yes, free parking, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Sheraton Dubai Creek Hotel & Towers?
Conveniently located restaurants include Vivaldi Restaurant & Lounge, Chelsea Arms, and The Lobby Cafe.
Are there opportunities to exercise at Sheraton Dubai Creek Hotel & Towers?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Sheraton Dubai Creek Hotel & Towers?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Dubai Creek Hotel & Towers offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Dubai Creek Hotel & Towers?
The staff speaks multiple languages, including English, French, Italian, Russian, Chinese, Hindi, and Arabic.
Are there any historical sites close to Sheraton Dubai Creek Hotel & Towers?
Many travelers enjoy visiting Al Shindagha Museum (1.6 miles).