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Panoramas (14) Room & Suite (420)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 10/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Dubai Creek Hotel & Towers
Updated 10/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#57 of 884 in Dubai
Location
4.3
Cleanliness
4.6
Service
4.5
Value
4.2
Travelers' Choice
An iconic structure located on Dubai, UAE's historic waterway since 1978, Sheraton Dubai Creek Hotel & Towers continues to be the destination of choice for the social and business traveller. Leading the way in revitalising the cultural and historic district of Dubai Creek and its surroundings, our hotel overlooking creek offers guests a look at ‘Life at the Creek’, encompassing everything that this notable area in Dubai, United Arab Emirates has to offer. Following a complete renovation in 2015, the Sheraton Dubai Creek Hotel & Marina offers a modern, elegant look with the same familiar Arabic touches and hospitality the Hotel is renowned for, across 268 comfortable and contemporary rooms with spacious bathrooms and complimentary WiFi. Sheraton Club rooms and 30 expansive suites offer travellers heightened luxury, in an indulgent escape inclusive of Sheraton Club Lounge access and rooms located on higher floors, providing spectacular views of the creek and striking Dubai skyline.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Kids pool
Airport transportation
Paid public parking on-site
Parking
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Special diet menus
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Sun terrace
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Additional bathroom
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Business
Languages Spoken
English, Arabic, Chinese, Afrikaans and 2 more
Location
Full view
85Good for walkers
Grade: 85 out of 100
42Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
Contact
Baniyas Street, Dubai United Arab Emirates
Name/address in local language
Getting there
UnionDubai Metro7 min
UnionDubai Metro7 min
Rental CarsSee rental cars from $21/day
3321Reviews137Q+A100Room tips
Reviews
Traveler rating
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Time of year
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Popular mentions
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Most Recent
One of the best 5 star hotels to stay in which is dubia first ever hotel which will become it's heritage hotel in the next 2 years the staff are absolutely very nice people ibna , shashank and lakshay looked aftered me very well at the Italian restaurant vivaldi with the creek view in this hotel a must visit and a stay I rate this hotel very highly and recommend any tourists to in this luxury hotel.
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Date of stay: May 2022Trip type: Traveled
Helpful
Clubrooms overlooking the Creek have a great view. Breakfast on the roof terrace were excellent. Recommend tge Clubrooms which give access tge Ckub rooms where complimentary food a beverages are available during specified hours. Great service from Christine the Clubroom waitress and her colleagues
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Date of stay: April 2022Trip type: Traveled
Helpful
The service from the workers at the Sheraton Dubai Creek, especially from Sahil and Saroj was exemplary. Amazing breakfast, nice atmosphere, and overall a wonderful experience. I would recommend anyone traveling to Dubai to stay at the Sheraton!
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Date of stay: May 2022Trip type: Traveled
Helpful
We loved the breakfast în hatta variety of food is there în buffet specially inloved the cut fruits ( pineapple) excellent hospitality by saroj and sahil they've a great future and the view of the restaurant is very nice . We gonna come back again în sheraton dubai creez. Loved from România
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Date of stay: May 2022Trip type: Traveled
Helpful
Amazing breakfast service at sheraton dubai creek hatta restaurant and food is very good especially the fresh fruits Thnku for the team Sahil,Saroj,Megha,Nibin,Jason,Corean All very helpful and last Mr Saurav for take care of every need.The best Hotel in the world You guys are very smiling n courteous.
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Date of stay: May 2022Trip type: Traveled
Helpful
We are having an awesome time at Sheraton Dubai Creek. Staff is very friendly, view is awesome, hospitality is great. Overall a great experience. We got great assistance from Megha & Ali (front desk).
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Date of stay: May 2022Trip type: Traveled
Helpful
Breakfast was awesome at hatta Restaurant. We liked the Food very much and coffee. Service by sahil and saroj also Good and friendly enjoyed a lot at Sheraton Thnku for the team and we will coming back soon
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Date of stay: May 2022Trip type: Traveled
Helpful
I would give this place 4 stars but I had a bit of an issue with our booking and was not impressed with the subsequent response. We received our free upgrade with our booking that was made through American Express to the Club Lounge room level but was then told we could not access the Club Lounge itself. Please make this clear at the time of checkin. When I voiced my concerns to the front desk, the agent was pretty rude about it. Staying here for 11 days, you would think that this would not be the case. Overall, the room is great but the front desk staff really put a damper on things. Please also know that when it comes to food delivery, they do not really allow it. Meaning that if you order through a delivery system, they will not hold it for you. You have to ensure that you are outside waiting for your order so they do not send the courier away. It's really bad. I have at multiple Marriott worldwide and the second time in Dubai. Ridiculous. Christine in the Club Lounge was extremely gracious and I can't thank her enough! I want to give a special shout-out to Nirmal from housekeeping, who came to check on me daily and ensured that my room was refreshed complete with extra bottled waters and fresh towels. I really appreciate the time and concern he took each time he came around. He even shared some of his history with me which I really thought was cool :) Thanks so much Nirmal!…
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Date of stay: May 2022
Helpful
Response from Goran Stojkovic, General Manager at Sheraton Dubai Creek Hotel & Towers
Responded yesterday
Dear natalie-alexis0326, Thank you for taking the time to share your feedback on your ongoing stay with us. We highly appreciate your comments and please be assured that we will consider these points for improvement. Thank you as well for complementing our associates namely Christine of Club Lounge and Nirmal of Housekeeping for their very well done work. Furthermore, we highly hope that this experience will not mar your expectations with hotel. You may contact me directly to ensure that you will have a flawless experience for the rest of your stay with us. Sincerely, Goran S, General Manager
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Excellent especially Rishi N Victoria He is so Kind and Courteous... We’ll be back just because of you!Get a real job!“You made our experience here incredibly enjoyable!The quality of your work made us so happy that we’d like to see you back again soon when we come back! Thanks a lot from us for so making us feel good about coming back!! Thank you
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Date of stay: May 2022Trip type: Traveled
Helpful
I give 5 rate for this good services to Mr.Thu Rein and Mr Brian , thanks for giving me good service and complimentary. I might come again to stay in this hotel and my good experience will be share with all my delegates from Indonesia. All the best
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Date of stay: May 2022Trip type: Traveled
Helpful
PRICE RANGE
$81 - $140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dubai sheraton
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Buteen / Port Saeed / Deira
NUMBER OF ROOMS
268
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Claim Your Listing Frequently Asked Questions about Sheraton Dubai Creek Hotel & Towers
Which popular attractions are close to Sheraton Dubai Creek Hotel & Towers?
Nearby attractions include Al Seef (0.3 miles) and Doha Centre (0.3 miles).
What are some of the property amenities at Sheraton Dubai Creek Hotel & Towers?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Sheraton Dubai Creek Hotel & Towers?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Dubai Creek Hotel & Towers?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton Dubai Creek Hotel & Towers?
Conveniently located restaurants include Vivaldi Restaurant & Lounge, Ashiana Restaurant, and Chelsea Arms.
Are there opportunities to exercise at Sheraton Dubai Creek Hotel & Towers?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sheraton Dubai Creek Hotel & Towers have an airport shuttle?
Yes, Sheraton Dubai Creek Hotel & Towers offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sheraton Dubai Creek Hotel & Towers have airport transportation?
Yes, Sheraton Dubai Creek Hotel & Towers offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Dubai Creek Hotel & Towers?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Dubai Creek Hotel & Towers offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sheraton Dubai Creek Hotel & Towers?
The staff speaks multiple languages, including English, Chinese, Hindi, Arabic, Filipino, and Afrikaans.