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Sheraton Dubai Creek Hotel & Towers

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Baniyas Street, Dubai United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1828)
360
Panoramas (14)
Room & Suite (665)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Dubai Creek Hotel & Towers
Updated 10/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#108 of 788 hotels in Dubai
Location
Cleanliness
Service
Value
Travelers' Choice
An iconic structure located on Dubai, UAE's historic waterway since 1978, Sheraton Dubai Creek Hotel & Towers continues to be the destination of choice for the social and business traveller. Leading the way in revitalising the cultural and historic district of Dubai Creek and its surroundings, our hotel overlooking creek offers guests a look at ‘Life at the Creek’, encompassing everything that this notable area in Dubai, United Arab Emirates has to offer. Following a complete renovation in 2015, the Sheraton Dubai Creek Hotel & Marina offers a modern, elegant look with the same familiar Arabic touches and hospitality the Hotel is renowned for, across 268 comfortable and contemporary rooms with spacious bathrooms and complimentary WiFi. Sheraton Club rooms and 30 expansive suites offer travellers heightened luxury, in an indulgent escape inclusive of Sheraton Club Lounge access and rooms located on higher floors, providing spectacular views of the creek and striking Dubai skyline.
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids pool
Airport transportation
Conference facilities
Paid public parking on-site
Parking
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Special diet menus
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Spa
Foot massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Sun terrace
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
Room types
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Business
Languages Spoken
English, Arabic, Chinese, Filipino and 1 more
Hotel links
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Location

Full view
86Good for walkers
Grade: 86 out of 100
43Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
2904Reviews123Q+A100Room tips
Traveler rating
  • 1,883
  • 767
  • 143
  • 63
  • 48
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Popular mentions
ALAIN D wrote a review Jun 14
1 contribution
Although the property is not one of the last Dubai new and trendy, the hotel has very decent room size. and a great view over the Creek. The associates are focused, the breakfast is all you need to start a good day, one of the best value for money in town on its category!
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Date of stay: June 2021
Value
Location
Service
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Response from Goran Stojkovic, General Manager at Sheraton Dubai Creek Hotel & Towers
Responded 3 days ago
Dear R1758YLalaind, Thank you very much for sharing your feedback regarding your recent visit here at the Sheraton Dubai Creek Hotel & Towers! We are glad knowing that you had an enjoyable stay with us including the hotel's location with a great view of the Dubai Creek, our breakfast offerings and the utmost hospitality of our associates. Looking forward to welcoming you back very soon! Warm regards, Goran S, General Manager
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DrKhaled83 wrote a review Jun 14
Cairo, Egypt114 contributions6 helpful votes
+1
I stayed for 3 nights with a colleague in 2 rooms and it was after a great stay at another Sheraton (Sheraton Grand) so comparison was a must specially that I am an Elite Bonvoy member and that I have stayed at that hotel many times before Covid situation. *Price: almost best thing in the stay was the price :) *Check-in: We were there around 3 and only one room was available and they were surprised that we needed a smoking room though it was already chosen on the Bonvoy application. No explanation was given for restaurant times nor other facilities. *Room: They made an upgrade to just creek view though many other options were available but in general room was ok. *Lounge: main lounge is closed, Lobby Cafe is the replacement but remember to tell them your room number if you have club benefits or you will pay. I was already paying until Aaron from cafe asked me about it and told me to always remind them. *Breakfast: till 10:30 everyday and 11:00 in weekends (Fri, Sat), menu is simple but staff will try to help. *House-keeping: not the best in my opinion and one day I came back to find their cleaning towel thrown on the ground, it was a trivial thing but it me wonder if they don't check before leaving and forgot this then maybe other things that I don't see are ignored too. They also didn't refill tea/coffee/sugar during the 3 nights. *Location: you are close to many things but you have to cross street to reach the supermarket, taxis are not as many as before and it will take time but concierge staff is very helpful and they try to get you one asap. *Covid: face masks and sanitizers are everywhere but to tell the truth, I saw many people walking in the lobby without face masks and it was ok with staff, I think reason for that is the fact that the lounge is in a public open place now (lobby cafe).
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Date of stay: June 2021
Rooms
Location
Service
Trip type: Traveled on business
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Response from Goran Stojkovic, General Manager at Sheraton Dubai Creek Hotel & Towers
Responded 3 days ago
Dear DrKhaled83, Thank you very much for your feedback regarding your recent stay at our property. We highly appreciate receiving your review which we have well noted as they are very clear indicators for improvement. Furthermore, we highly hope that this experience will not mar your expectations with our hotel. We would be delighted to welcome you back again in the near future. Warm regards, Goran S, General Manager
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Skylander2019 wrote a review Jun 11
38 contributions1 helpful vote
Incredible stay at Sheraton Dubai Creek. Amazing view and very nice staff and service. I’d like to thank the friendly staff at the breakfast restaurant. Special thanks to Deepak who was working tirelessly every morning to satisfy all guests requests. I also appreciate both Jael Gotom and Maria Amaina for their professionalism and hardworking. Thanks to Edmar from housekeeping for his extraordinary service and the great work. Many thanks to Hazel, Camille and Kevin from guest service for being so friendly, attentive and helpful. I’ll definitely come back to this hotel again and stay at my beautiful executive room 102 ;)
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Date of stay: May 2021Trip type: Traveled on business
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Response from Goran Stojkovic, General Manager at Sheraton Dubai Creek Hotel & Towers
Responded 4 days ago
Dear Skylander2019, Thank you very much for your feedback regarding your most recent stay with us. We are delighted knowing that we have highly exceeded all your expectations during your visit with us. At Sheraton, we always endeavor to ensure that all our guests receives the utmost hospitality that the brand is known for. We will certainly share your feedback to all mentioned associates, who for sure will be glad that their efforts has been recognized! Looking forward to welcoming you back very soon! Sincerely, Goran S, General Manager
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Sustainable-me wrote a review Jun 8
Manchester, Vermont57 contributions59 helpful votes
After 20 years we decided to return the creek hasn’t changed much hotel commands a great spot Excellent room with creek view super luxurious bathroom full creek view Would return The pool is looking shabby for a 5 star Would recommend the English pub and the club lounge set up Covid rules were enforced properly Very nice for a grand old hotel
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Date of stay: January 2021Trip type: Traveled as a couple
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Response from Goran Stojkovic, General Manager at Sheraton Dubai Creek Hotel & Towers
Responded 1 week ago
Dear Selfridgesman, Thank you very much for your kind words of compliment regarding your recent stay with us. We are very delighted to learn that you are happy with the wonderful view of the Dubai Creek from your room and we look forward to welcoming you again at our property! Warmest regards, Goran S, General Manager
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Aire Dls wrote a review Jun 8
1 contribution
Thank you! We had a wonderful dinner @ Creekside. One of our favorite restaurants in Dubai. The food was great as well as the service. Very Warm & Friendly staff very accommodating especially Maria. We will definitely be back with our friends & family.
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Date of stay: June 2021Trip type: Traveled with family
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Response from Goran Stojkovic, General Manager at Sheraton Dubai Creek Hotel & Towers
Responded 1 week ago
Dear Airedls2021, Thank you very much for sharing your review on your recent visit at our property. We are very delighted to learn that you have overall enjoyed your dining experience in the Creekside Pan-Asian restaurant, our offerings and most importantly the warm hospitality of our associates especially Maria. We look forward to welcoming you back with your friends and family hopefully soon! Sincerely, Goran S, General Manager
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PRICE RANGE
$88 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dubai sheraton
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Buteen / Port Saeed / Deira
NUMBER OF ROOMS
268
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Frequently Asked Questions about Sheraton Dubai Creek Hotel & Towers
Which popular attractions are close to Sheraton Dubai Creek Hotel & Towers?
Nearby attractions include Al Seef by Meraas (0.3 miles) and Doha Centre (0.3 miles).
What are some of the property amenities at Sheraton Dubai Creek Hotel & Towers?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Sheraton Dubai Creek Hotel & Towers?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Dubai Creek Hotel & Towers?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton Dubai Creek Hotel & Towers?
Conveniently located restaurants include Creekside Pan-Asian Restaurant, Vivaldi Restaurant & Lounge, and Ashiana Restaurant.
Are there opportunities to exercise at Sheraton Dubai Creek Hotel & Towers?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sheraton Dubai Creek Hotel & Towers have an airport shuttle?
Yes, Sheraton Dubai Creek Hotel & Towers offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Dubai Creek Hotel & Towers?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Dubai Creek Hotel & Towers offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sheraton Dubai Creek Hotel & Towers?
The staff speaks multiple languages, including English, Chinese, Hindi, Arabic, and Filipino.
Are there any historical sites close to Sheraton Dubai Creek Hotel & Towers?
Many travelers enjoy visiting Queen Elizabeth 2 (2.1 miles) and Al Seef (0.7 miles).