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Sheraton Dubai Creek Hotel & Towers

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Baniyas Street, Dubai United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1705)
360
Panoramas (14)
Room & Suite (634)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Dubai Creek Hotel & Towers
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#111 of 717 hotels in Dubai
Location
Cleanliness
Service
Value
Travelers' Choice
An iconic structure located on Dubai, UAE's historic waterway since 1978, Sheraton Dubai Creek Hotel & Towers continues to be the destination of choice for the social and business traveller. Leading the way in revitalising the cultural and historic district of Dubai Creek and its surroundings, our hotel overlooking creek offers guests a look at ‘Life at the Creek’, encompassing everything that this notable area in Dubai, United Arab Emirates has to offer. Following a complete renovation in 2015, the Sheraton Dubai Creek Hotel & Marina offers a modern, elegant look with the same familiar Arabic touches and hospitality the Hotel is renowned for, across 268 comfortable and contemporary rooms with spacious bathrooms and complimentary WiFi. Sheraton Club rooms and 30 expansive suites offer travellers heightened luxury, in an indulgent escape inclusive of Sheraton Club Lounge access and rooms located on higher floors, providing spectacular views of the creek and striking Dubai skyline.
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids pool
Airport transportation
Conference facilities
Paid public parking on-site
Parking
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Fax / photocopying
Spa
Foot massage
Head massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Sun terrace
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Business
Languages Spoken
Arabic, Filipino, Hindi
Hotel links
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Location

Full view
89Good for walkers
Grade: 89 out of 100
49Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
2,779Reviews116Q+A100Room tips
Traveler rating
  • 1,775
  • 754
  • 142
  • 63
  • 45
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Popular mentions
Travel Ralph wrote a review Jul 2020
Rehling, Germany149 contributions3 helpful votes
When we first visited Dubai, we stayed at the Sheraton Dubai Creek Hotel & Towers for the first 5 days. The location of the hotel is very good, as it is relatively easy to get anywhere and you can quickly find your way back. There are several restaurants nearby. The bus stop for the hop on / off bus is also just around the corner. The reception was very friendly to us. On request, we even got a free upgrade, which gave us a room with a view of the creek. The rooms were super nicely designed and very cozy. The breakfast buffet was also very good. You had a very large selection and could also have breakfast outside on the terrace by the pool. The pool itself was a normal size and it was fun to be able to cool down in it from time to time. In the lobby there are three restaurants to visit. We chose the Far East All you can Eat. However, the other two also looked very good. Our stay in this hotel was very successful and we would definitely recommend it.
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Date of stay: November 2019
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Edris Adam wrote a review Jun 2020
1 contribution
Stayed here with my family a few months ago and the experience was near flawless, the staff were friendly and helpful and the service was great. The location is convenient as there is a train station within walking distance and the hotel provides a free minibus that takes you to and from Dubai mall. Truly a 5 star experience.
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Date of stay: January 2020
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Fairy dust wrote a review Mar 2020
8 contributions
+1
Absolutely amazing. Stayed here before too but this time with family. This will now without a doubt be our new number 1 family hotel for our annual Dubai holidays. From amazing staff to amazing facilities even amidst the unfortunate situation with Coronavirus, we have received an exceptional above 5 star service. This includes from doormen, reception staff, housekeepers, pool attendants, security staff to senior management who even offered advice with emergency COVID-19 situation and how to get emergency flights back to the U.K. Better than our travel agents (love holidays) and better even than emirates who offered no real advice, help or reassurance at customer service level. We have had an amazing holiday even though cut very short due to the current situation. Unforgettable family memories and friendships made with guests and staff. Sheraton@Deira creek you are now our number one! We look forward to our annual holidays with you as a family and even solo. If you were prepared to look after us during uncertain times for yourselves also then we know you will look after us every other time too. In the last few days especially, the reception assistance was outstanding in helping us ring around to arrange emergency flights due to last minute border restrictions. From the whole family, we would like to thank each and every member of staff involved in our experience. Your customer service skills and even personal people communication skills which really showed in your personalities are exceptional and we look forward to seeing you all again soon. To the big bosses behind the scenes of this amazing hotel, your entire team of staff at all levels are outstanding and consistent in their approach. They are all in their own way a credit to Sheraton’s. Room 309 and 316 :)
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Date of stay: March 2020Trip type: Traveled with family
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Response from SDCGM, General Manager at Sheraton Dubai Creek Hotel & Towers
Responded Mar 25, 2020
Dear fairydust786, Thank you very much for sharing your wonderful feedback regarding your recent visit here at Sheraton Dubai Creek Hotel & Towers and we hope that you had a safe journey. We are happy to learn that our team has highly exceeded your expectation in providing the utmost hospitality that the Sheraton brand is known for. Please be assured that we will share your kind compliments with the whole team, who for sure will be glad knowing that their efforts have been recognized. We look forward to your next visit in Dubai hopefully soon! Sincerely, Ronan F, General Manager
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k88nan wrote a review Mar 2020
Marbella49 contributions18 helpful votes
We stayed at the hotel recently prior to a cruise. It is in a location we have visited and stayed before although this was our first stay at this hotel. We booked a Club Room and had a view of The Creek. The room had lovely facilities. It really was worth the extra payment as it included breakfast, afternoon tea, use of the Club Room throughout the day and cocktails at night. We really liked this facility. We must thank Mohamed on the front desk for excellent service and for looking after us so well. The Club Room staff were all very nice as was everyone we came across in the Hotel. I was celebrating a birthday and the Hotel sent a cake and balloons to the room, it was very thoughtful and appreciated. We would certainly recommend staying here and hopefully when we can all travel again we would have no hesitation in staying at this hotel.
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from SDCGM, General Manager at Sheraton Dubai Creek Hotel & Towers
Responded Mar 23, 2020
Dear k88nan, Thank you very much for your feedback in regards to your recent visit at our property. We are happy to learn that you have enjoyed your stay with us and that you are happy with your Club room overlooking the historical Dubai Creek, the facilities and the utmost hospitality provided by our team members. Thank you for recommending us to fellow travelers and we look forward to welcoming you back soon! Warm regards, Ronan F, General Manager
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R.G wrote a review Mar 2020
1 contribution
Hotel is very good and clean. Convenient location, friendly and helpful staff will make your holiday (or business trip) unforgettable. Swimming pull is nice and service meets expectations of 5-star hotel. Breakfast is good with wide selection of dishes. I really recommend this hotel to others and definitely will back!
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Date of stay: March 2020Trip type: Traveled on business
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Response from SDCGM, General Manager at Sheraton Dubai Creek Hotel & Towers
Responded Mar 21, 2020
Dear RG55555, Thank you for sharing your 5-star rating review on your most recent stay at our property! We are glad to know that you have enjoyed your stay and that you are highly satisfied with our product, the facilities, breakfast offerings as well as the utmost hospitality of our associates. For business or a bit of leisure, we look forward to welcoming you back soon! Warm regards, Ronan F, General Manager
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PRICE RANGE
$88 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dubai sheraton
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Buteen / Port Saeed / Deira
NUMBER OF ROOMS
268
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Frequently Asked Questions about Sheraton Dubai Creek Hotel & Towers
Which popular attractions are close to Sheraton Dubai Creek Hotel & Towers?
Nearby attractions include Al Seef by Meraas (0.3 miles) and Doha Centre (0.3 miles).
What are some of the property amenities at Sheraton Dubai Creek Hotel & Towers?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Sheraton Dubai Creek Hotel & Towers?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Dubai Creek Hotel & Towers?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton Dubai Creek Hotel & Towers?
Conveniently located restaurants include Vivaldi Restaurant & Lounge, Creekside Japanese Restaurant, and Table 9.
Are there opportunities to exercise at Sheraton Dubai Creek Hotel & Towers?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sheraton Dubai Creek Hotel & Towers have an airport shuttle?
Yes, Sheraton Dubai Creek Hotel & Towers offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Dubai Creek Hotel & Towers?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Dubai Creek Hotel & Towers offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sheraton Dubai Creek Hotel & Towers?
The staff speaks multiple languages, including Hindi, Arabic, and Filipino.
Are there any historical sites close to Sheraton Dubai Creek Hotel & Towers?
Many travelers enjoy visiting Queen Elizabeth 2 (2.1 miles) and Al Seef (3.9 miles).