Perfect for long stays or conducting private meetings, The Executive suite comes with a separate sitting area along with the bedroom, with a king-size bed & facilities include two plasma television, with satellite channels, mini-bar, hairdryer, safe deposit locker, bathrobes, bathroom slippers with all bathroom amenities, Wi-Fi internet facility, cord-less telephone, tea & coffee making facilities It is suitable for two adults & one child or three adults.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Languages Spoken
Russian, Arabic, Filipino, Hindi and 2 more
Location
Sheikh Khalifa Bin Zayed Street Opp Burjuman Centre, Dubai United Arab Emirates
Name/address in local language
Regent Palace Hotel, Dubai
597 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
I stayed at the hotel with my wife in February 2020 and also in July 2017. I found it to be a nice clean economical hotel located conveniently opposite burjuman centre and close to the metro and bus stop. The rooms are well decorated clean and comfy. There are many good in house restaurants and clubs and the breakfast is delicious with a blend of Indian and western cuisine. The room service could use a little improvement though which is a bit slow. Also the hotel is starting to show its age and needs renovation in many areas. Still a very good option for couples or small families travelling on a budget.
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Date of stay: February 2020
Location
Service
Sleep Quality
Room Tip:trying booking a room on the higher floors to avoid noise from the clubs below.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was an average hotel but in a good location as it’s next to the Burjman metro station which is on the red and green line so easy access to downtown and the airport. Only 20 min walk gm Al Fahidi (old Dubai) which is nice to visit.
Staff were brilliant, so warm and friendly. Very helpful They really couldn’t do enough to help.
Room was large and bed comfy, but the room smelt of damp. I didn’t complain as it was only one night but if you’re staying longer this might not be a good option.
Bathroom wasn’t in good conditions d there were marks on some the towels when I arrived. The shower was fine, but the whole bathroom felt a bit grubby.
There is a lot of noise from the nightclub. We got back into the hotel very late and even on the 3rd floor we could hear it until I was asleep.
For the price and the fact that it was for 1 night I didn’t mind, and the good location and friendly staff add up for it.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:As high up as possible to minimise noise.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Regent Palace Hotels, Guest Services / Front Office at Regent Palace Hotel, Dubai
Responded Dec 16, 2023
Dear Guest, We deeply regret the inconvenience caused during your visit. We have noted your feedback regarding your recent stay with extreme concern. We assure you that corrective measures will be initiated in the respective department. We appreciate you taking time to communicate with us. Please accept our sincere apologies. We look forward to welcoming you to Regent Palace in the near future with an assurance of better and improved services. Regards, Team Regent Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
With the skyrocketing room rates in Dubai, the Palace offers very reasonable rates, nice rooms, and a perfect location. Burjuman is across the street, and everything else is within a short cab ride. Numerous bars in the Hotel. If you want to be pampered----stay somewhere else. If you want a nice, safe place to stay---in a central location----then the Regent Palace is for you.
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Date of stay: February 2005
Value
Rooms
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was my first visit. 5* service and food is 10/10. Christina in R'ADDA she suggested us chicken wings and sauce was so tasty we loved it. We loved this place and we gonna be regular guest. They have 50% discount on drinks and 25% on food. Cheers.
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Date of stay: December 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Naveen shetty, Guest Services / Front Office at Regent Palace Hotel, Dubai
Responded Aug 10, 2022
Regent palace Hotel Thank you for choosing Regent Palace Hotel as a preferred hotel during your visit to Dubai and for sharing such a fantastic review. The team was also overwhelmed to read your kind words of appreciation. Our team members are our greatest strength and your appreciation will certainly motivate them to scale for new heights in excellence. It is our Endeavour to ensure that every guest leaves as an ambassador of our hotel. We are happy to note that we have exceeded your expectations. We thank you once again for your appreciative feedback about your experience at our hotel and look forward to having more opportunities to be of service to you. Front Office Team.
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As one of the old and popular hotels in Dubai was expecting a better stay. However, I was dismayed to see that the lobby area is a complete construction site and the entry is through a side entrance.
Breakfast is in the Rocky's Club (probably a temporary arrangement) which is dimly lit, depressing and not very clean. Electrical sockets in the club (to charge mobile phones) aren't working. Breakfast was very basic, very few items, mostly tasteless, insipid stuff... OVERALL... highly avoidable.
Staff experience was average/poor... NOT a single smiling helpful person in the 5 days of stay. Cleanliness was average. Lobby and floor common seating areas are smelly. Bellboys are missing (took over 15mins waiting for someone to get the bags, then gave up and got them myself)
They did allow a late checkout (2pm instead of 12 noon), which was nice.
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Date of stay: October 2021
Location
Cleanliness
Service
Trip type: Traveled on business
Room Tip:STAY AWAY for now... or at least until the hotel dramatically improves there infrastructure and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Regent Palace Hotels, Guest Services / Front Office at Regent Palace Hotel, Dubai
Responded Jun 6, 2023
At the very outset we would like to thank you for choosing Regent Palace Hotel during your recent visit to Dubai. We would like to offer our deepest apologies for the trouble you had to experience with. Just to inform you that lobby was under renovation that time. We are very serious when it comes to our guest satisfaction and have a zero tolerance policy in this respect, strict action and follow up from the concerned team has been initiated and we insure your next stay will be appreciative one. Whilst your views are well-justified, we consider the same as Constructive Feedback which would enable us to make requisite corrections. Thanking you, Front Office Team Regent palace Hotel
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We celebrated our son Birthday function in Regent Palace Hotel at Air Lounge venue. Hotel location is convinent for our guest as it was a few minute from Burjuman Metro station exit 2.Ourself and our guest liked the arrangement made by Regent Palace Hotel.
A special thanks to Mr. Mario from Kalpaka Restaurant who was main person of contact for this function, he assisted us from starting to end.
On other hand we like the service provided by Manish, Mohamed, & Nazi.
We recommend this place and looking forward for future function. 😊👍.
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Regent Palace Hotels, Guest Services / Front Office at Regent Palace Hotel, Dubai
Responded Jun 6, 2023
Regent palace Hotel Thank you for choosing Regent Palace Hotel as a preferred hotel during your visit to Dubai and for sharing such a fantastic review. The team was also overwhelmed to read your kind words of appreciation. Our team members are our greatest strength and your appreciation will certainly motivate them to scale for new heights in excellence. It is our Endeavour to ensure that every guest leaves as an ambassador of our hotel. We are happy to note that we have exceeded your expectations. We thank you once again for your appreciative feedback about your experience at our hotel and look forward to having more opportunities to be of service to you. Front Office Team.
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This is third year in raw at same place. I enjoy their location esp because of metro and food joints surrounding it. The only problem is night clubs in their premises. So if you are not a night bird, lock yourself in the room before 9 pm.
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Date of stay: February 2020
Rooms
Cleanliness
Service
Trip type: Traveled on business
Room Tip:choose room on upper floor as they have night club on ground and first floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Regent Palace Hotel Dubai, General Manager at Regent Palace Hotel, Dubai
Responded Feb 27, 2020
Dear Mr. Mukesh, Thank you for being our very special and regular guest, Highly appreciate your feedback, Its so great to know you have enjoyed the stay at Regent Palace Hotel Dubai. We are looking forward to welcome you back for another great stay, kindly do share your next visit Details will be at the door welcoming you Thank you so much. Sajeev Dharan General Manager
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Staff are generally good. Particularly Vidya Kumari and Samad - house keeping staff - they are very efficient and do proper work , always sporting a smiling face. My appreciations to them particularly. Hotel is very cosy and restaurant serving quality food. I cherish my stay here.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from regent palace, Guest Services / Front Office at Regent Palace Hotel, Dubai
Responded Dec 10, 2024
Dear Valued Guest, Thank you so much for sharing this lovely feedback, and choosing The Regent Palace Hotel Dubai. We are pleased to hear that you had a pleasant experience with us during your stay with us we do appreciate your thoughtfulness with the kind compliments to our team members, specifically mentioned to Taruna, Sachin, Mae, Naveen, who’s thrilled to know that their efforts are being recognized by you. This will definitely keep the team highly motivated to provide exceptional service to our guests. Thank you for staying with us and for sharing the truthful comment, and we all hope to welcome you again! Best Regards Front Desk Team, The Regent Palace Hotel Dubai
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The hotel is very nice . The housekeeping staff service was execptional very polite and friendly always there to assist I was in room number504 it was best stay. Front desk and bell desk staff are very friendly.definitely recommended
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Naveen shetty, Guest Services / Front Office at Regent Palace Hotel, Dubai
Responded Aug 10, 2022
Regent palace Hotel Thank you for choosing Regent Palace Hotel as a preferred hotel during your visit to Dubai and for sharing such a fantastic review. The team was also overwhelmed to read your kind words of appreciation. Our team members are our greatest strength and your appreciation will certainly motivate them to scale for new heights in excellence. It is our endeavour to ensure that every guest leaves as an ambassador of our hotel. We are happy to note that we have exceeded your expectations. We thank you once again for your appreciative feedback about your experience at our hotel and look forward to having more opportunities to be of service to you. Front Office Team.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Extremely dirty and untidy, unhygienic, poorly maintained, water leakage in bathroom, broken toilet, uncomfortable. Its not worth staying or apending a penny on such a place no matter how desperate u may be. There are much better places to stay than this in same money. On top it of, no one picks up the call either on reception or housekeeping. Horrible.
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Date of stay: July 2022Trip type: Traveled solo
Room Tip:Choose some other property. This aint worth ur money.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Regent Palace Hotels, Guest Services / Front Office at Regent Palace Hotel, Dubai
Responded Jun 6, 2023
At the very outset we would like to thank you for choosing Regent Palace Hotel during your recent visit to Dubai. We would like to offer our deepest apologies for the trouble you had to experience with .This situation is not ordinary and these incidents are not typical of us. We are very serious when it comes to our guest satisfaction and have a zero tolerance policy in this respect, strict action and follow up from the concerned team has been initiated and we insure your next stay will be appreciative one. Whilst your views are well-justified, we consider the same as Constructive Feedback which would enable us to make requisite corrections. Thanking you, Front Office Team Regent palace Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thank you for reaching us out, The hotel do respect single lady travelers and we have past and current record of single ladies as well old women staying with us.
United Arab EmiratesEmirate of DubaiDubaiBur Dubai / Al Karama
NUMBER OF ROOMS
143
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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