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Dusit Thani Dubai

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1,758 Reviews from our TripAdvisor Community

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Showing 1,506: English reviews
London, United Kingdom
Reviewed yesterday NEW

Came to stay here for a night with my husband and son for New Years Eve. We stayed on the 34th Floor with access to the club lounge which was amazing. We had lovely views of the city and amazing view of the Burj Khalifa. The room was lovely, there was a separate shower/bath facility. Room was plentifully equipped. The...

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Helpful?
Thank Ambereen S
Perth, Australia
Reviewed 5 days ago NEW

While this hotel may lack some of the qualities of the larger hotels and resorts in Dubai , it does punch above its weight in terms of location and family friendly accommodation which at times is hard to find for a family of 4 . We stayed in a 2 x bedroom apartment with views of the Burj Khalifa ....

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Helpful?
Thank woz72
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear woz72, Thank you for sharing your kind words of appreciation about your recent stay with us. Please allow me to also extend my sincerest apologies as we have failed to meet your expectations on certain facets during your stay. We highly value our guests’ feedback and your review about your recent experience with us is greatly appreciated. I am...

Doncaster, United Kingdom
Reviewed 1 week ago via mobile

Quality hotel. Worth every penny, wonderful staff, amazing breakfast and spacious luxury rooms. Best holiday ever, will definitely come back!!! Thank you for everything Dusit!!! P.S. loved the elevators :)

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Helpful?
Thank Alexandra2442
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear Alexandra2442, It brings us true joy when people leave with fond memories and kind words of appreciation about their stay with us. THANK YOU to YOU for allowing us to take part in your much-deserved holiday. May we have the pleasure of welcoming you and your beloved back in the near future. Here's wishing you both a wonderful 2017!...

Reviewed 1 week ago

Located conveniently by Sheikh Zayed road and the Dubai Mall, the Dusit Thani is a nice hotel with comfortable furniture. The downside of the hotel is the lobby staff, which isn't up to par with the rest of the staff. The high-floor rooms provide a great vista of Dubai, and a

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Helpful?
Thank HugoDesro
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear HugoDesro, Please allow me to extend my sincerest apologies as we have failed to meet your expectations on certain facets during your stay. The points you have shared, especially on the service of our front office staff, were immediately discussed in detail with the concerned department head as this incident is completely not acceptable to the set standards of...

Reviewed 1 week ago

We booked a one bedroom apartment suite for a family of four (two adults, two children 10 and 15). We asked for a non-smoking room but were given a smoking one because hotel was full. That worked out OK. Suite was large with comfortable bed. The carpet and furnishing are dated and worn out though. The carpet especially was dirty...

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Helpful?
Thank Ali H
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear Ali H, It truly saddens us to know that we have failed to meet some of your expectations during your stay with us. We highly value our guests’ feedback and your review about your recent experience with us is greatly appreciated. We have well noted the points you have raised, specifically regarding the stained carpet, and we sincerely apologize....

Budapest
Reviewed 1 week ago

I was on a business trip and stayed in this hotel for a few days. It was okay, the hotel nicely decorated but not like those really luxurious, but the rooms are okay for a short stay. They have a handheld device that you can use during your stay and it is really helpful if you do not have a...

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Helpful?
Thank Bumbi17
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear Bumbi17, We are delighted to know that you have had a nice experience with us. May we have more opportunities to take part in making your business trip a productive one. Here's wishing you and your loved ones a wonderful 2017. Warmest regards, Prateek Kumar

Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

We stayed for 2 nights to celebrate New Years Eve and to watch the Fireworks at The Burj Khalifa. The hotel is conveniently positioned for Downtown Dubai and our room had great views of the Burj Khalifa. On arrival we had to wait 40 minutes after check in as the room was not ready. So not a good start! The...

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Helpful?
Thank John K
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear John K, Thank you for sharing your experience as you welcome 2017 with us. It would certainly be our pleasure to welcome you back in the near future. Here's wishing you and your loved ones a wonderful New Year! Warmest regards, Prateek Kumar

Muscat, Oman
Reviewed 2 weeks ago via mobile

I opted for the Dusit Thani based on their reputation for excellent service in Asia, however very soon had to notice that this wasn't the case at their Dubai property. I arrived at the hotel at around 4pm and was told that my room that would match my non smoking preference is not ready...that definitely was a bummer as the...

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Helpful?
Thank MTraveler1986
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear MTraveler1986, Please allow me to extend my sincerest apologies as we have failed to meet your expectations on certain facets during your stay. We highly value our guests’ feedback and your review about your recent experience with us is greatly appreciated. I am a firm believer that these comments are helpful motivators to continuously improve our ways in enhancing...

vavuniya
Reviewed 2 weeks ago

After 3 days stay in the club section: on the 24/12 evening requested a wake up call 25/1/4.00AM the removal of luggage from my room at 5.15 as an emirates limo was picking me up 5.30 am and I am puncutal. As a precautionary measure since my wife''s and grand-daughters room requests had been ignored by house keeping: I reminded...

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Helpful?
Thank ruvinivavuniya
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear ruvinivavuniya, Please allow me to extend my sincerest apologies as we have failed to meet your expectations on certain facets during your stay. We highly value our guests’ feedback and your review about your recent experience with us is greatly appreciated. I am a firm believer that these comments are helpful motivators to continuously improve our ways in enhancing...

Dubai
Reviewed 2 weeks ago

Dubai is amazing! Dusit Thani in Sheik Zayed Road crowns it all. Excellent rooms, staff and great food. Walking distance to the fantastic Dubai Mall and quite high Burj Khalifa!! Highly recommended to anyone visiting Dubai.

Review collected in partnership with Dusit Worldwide Co. Ltd
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Helpful?
1Thank kevinz2017
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear kevinz2017, It brings us joy when guests leave with kind words of appreciation about their recent stay with us. May we have the pleasure of welcoming you back in the near future. Here's wishing you and your loved ones a wonderful 2017. Warmest regards, Prateek Kumar

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Benjarong
Benjarong
Cuisines: Asian, Thai
The Californian
The Californian
Cuisines: Asian, International
Pax
Pax
Cuisines: Italian, European
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Dusit Thani Dubai hotel combines the latest in luxury amenities with traditional Thai hospitality in all 321 superbly furnished rooms and suites providing the comforts expected of a luxurious international five star hotel.The Dusit Club Rooms and Dusit Grand Rooms are supported by the Dusit Club Lounge and offer additional facilities including complimentary breakfast, complimentary afternoon tea, non-alcoholic beverages all day, butler services, pressing and laundry facilities and limousine airport transfers.Seven food and beverage outlets offer a superb choice of dining options from Italian to Thai and the signature restaurant Benjarong is the first specialty restaurant to bring Royal Thai Cuisine to Dubai. ... more   less 

Additional Information about Dusit Thani Dubai

Address: 133 Sheikh Zayed Road, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $151 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dusit Thani Dubai 5*
Number of rooms: 321
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Orbitz, TripOnline SA, Priceline and Travelocity so you can book your Dusit Thani Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dusit Thani Dubai Hotel Dubai
Dusit Thani Hotel Dubai
Dusit Dubai
Dubai Dusit Thani Hotel
Hotel Style:
#57 Business Hotel in Dubai
#58 Romantic Hotel in Dubai
#78 Luxury Hotel in Dubai
#103 Family Hotel in Dubai
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Questions & Answers

Here's what travelers have asked, with answers from Dusit Thani Dubai staff and other travelers.
38 questions
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Questions? Get answers from Dusit Thani Dubai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“hotel to be avoided”
 of 5 bubbles ruvinivavuniya, 2 weeks ago | Read review
“Not sure what this section (room tip) refers to. In general abt AED5-15 tip we left each time for housekeeping the 2 bedrm apt or bringing us more towels etc. Paying extra for the view of Burj Khalifa was totally worth it. Only gap was this apt doesnt offer a washing machine. Got our laundry done externally fm time to time as it was costly for a travelling grp of 5 pax.”
 of 5 bubbles henrywongchueny, 2 weeks ago | Read review
“don't book lower room from Sheikh Zayed .”
 of 5 bubbles hdeghaili, 2 weeks ago | Read review
“Don't bother with breakfast, expensive and average.”
 of 5 bubbles awaesi2016, 2 weeks ago | Read review
“High floors with view of the Burj Khalifa”
 of 5 bubbles sportecultura, 3 weeks ago | Read review
5 of 5
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