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Dusit Thani Dubai

133 Sheikh Zayed Road, Dubai, United Arab Emirates
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Dusit  Thani Dubai
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1,320 Reviews from our TripAdvisor Community

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Emirate of Dubai, United Arab Emirates
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Dusit Thani is an outstanding hotel! The Staff (on the 34th floor of Shiny, Tanvir, Jane, and Phan) are well trained, extremely polite, and very knowledgeable, and ever so willing to help! My wife and I ALWAYS stay there when we pop in, on Dubai. The location of the hotel is great, you can walk to Dubai Mall from their.... More 

Helpful?
Thank Mansoor Z
Rawai
Level Contributor
74 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We arrived at the hotel very early and were aware, we could only have our room at 14:00, but we asked the reception, if there was a posibility to have the room earlier and they asked us to come back after 08:30 am. In the meantime we went to the breakfast lounge on the 22. floor and had an amazing... More 

Helpful?
Thank Wolfgangfaraway
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear Wolfgangfaraway, It is always our aim to exceed our guests' expectations at every given chance. We are delighted to know that you have enjoyed our 'little treat' during your recent stay with us. May 2016 give us more opportunities to welcome you back again and again. Warmest regards, Prateek Kumar More 

Key West, Florida
Level Contributor
8 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

This restaurant was phenomenal. The customer service was top notch. We stayed 3 nights Jan 31- February 3rd. I cannot rave enough about the staff's hospitality. Rasheik at concierge reconfirmed all of our tours. He would call us in our room when our transportation arrived. We didn't have to wait in lobby but in the comfort of our lovely room.... More 

Helpful?
Thank Jennifer F
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear Jennifer F, Nothing gives us more joy than knowing that our guests leave with fond memories of their stay with us. Your kind words are greatly appreciated. Rasheed, along with the entire Dusit Thani Dubai family, look forward to having the pleasure of welcoming you back. Warmest regards, Prateek Kumar More 

Fort Myers
Level Contributor
39 reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at the Dusit Thani for four nights last week while on business in Dubai and was truly impressed. My room (Deluxe Room) was large, clean and well-fitted out. The free bottled water and WIFI were very much appreciated. Beyond the overall beauty of the hotel facility and the great accommodations of my room, the service I found to... More 

Helpful?
Thank terraplaned
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear terraplaned, We are always overjoyed when guests leave with a promise to return and stay with us again on their next visit to Dubai. Thank you for your kind words of appreciation about your overall experience with us. Dusit Thani Dubai is renowned for its award-winning chefs and restaurants. It saddens us to know that your expected culinary delight... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

I run a hotel chain myself so staying at hotels is a source of Fatigue if anything. However this hotel was a fresh surprise. The Hotel itself is nice but so are many others. What's really special are the people who are the soul of any property. You got the sense that they really care and wherever you go there... More 

Helpful?
Thank A TripAdvisor Member
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Your kind words of appreciation truly delighted us. I agree with you that our team is our greatest asset. And guests like you continue to inspire us everyday. Thank you very much for choosing Dusit Thani Dubai as your home on your recent trip to Dubai and may we have more opportunities to welcome you and your family back this... More 

Rawai, Thailand
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This must be rhe best run hotel in Dubai. Rhe staff eeally goes out of their way to help with whatever small query and everyone is exxeptionally friendly and knowledgable. Rhe room is large and very clean, rhe bed very comfortable. Breakfasr is great and sitting on the 24. Floor gives anamazing view. I can for sure recommend this also... More 

Helpful?
Thank Margriet A
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear Margriet A, We are happy to know that your quick stopover had been an exceptional one. Thank you for sharing your recent experience with us here in Dusit Thani Dubai. To welcome you and your significant half back would be our true pleasure. Warmest regards, Prateek Kumar More 

Warszawa
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed there for a couple of days during business trip, so really have not time to check out all amenities provided by the hotel. It is decent hotel, but I would rate it at 4+ stars not really five. Two things that in my opinion set it below 5 star standard are: size of the room and limited variety... More 

Helpful?
Thank Szymon7
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear Szymon7, Thank you for sharing your valuable feedback about your recent stay with us. We highly value our guests’ feedback and your review about your recent experience with us is greatly appreciated. I am a firm believer that these comments are helpful motivators to continuously improve our ways in enhancing our guests' experience. We hope that your recent business... More 

Dubai
1 review
4 of 5 stars Reviewed 1 week ago

I liked every thing except for the Lanudry services because on the landury paper they wrote that express service until 8 P.M and delivery with 4 hours ,while actually when I requested the express services by 6 P.M, the laundry services informed me that they closed by 5 P.M and I will not receive my clothes until 11:30 A.M by... More 

Review collected in partnership with Dusit Worldwide Co. Ltd

Helpful?
Thank moammart
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear moammart, We are delighted to know that you and your family enjoyed your overall stay with us here in Dusit Thani Dubai. Please allow me to also extend my sincerest apologies as we have failed to meet your expectations specifically on the Laundry service. I would like to assure you that this has been addressed immediately and will no... More 

Kuala Lumpur, Malaysia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here as it was sponsored for a conference. Was to have the club room, but was upgraded for free to a 1 bedroom suite/apartment which was nice. We had requested for an extra bed before we went shopping but it wasn't in place when we got back, had to remind them again which was a little disappointing. The AC... More 

Helpful?
Thank JKP105
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear JKP105, Please allow me to extend my sincerest apologies as we have failed to meet your expectations on certain facets during your stay. We highly value our guests’ feedback and your review about your recent experience with us is greatly appreciated. I am a firm believer that these comments are helpful motivators to continuously improve our ways in enhancing... More 

essex
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed as a family of four at the Dusit from 26th- 31st December, we booked on line, we were upgraded to a bigger suite which was great as it was a pretty big room with office area & a passage leading to a large bathroom & king size bedroom, although a huge room we had one king size bed... More 

Helpful?
Thank holidaybluesEssex
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear holidaybluesEssex, Dubai is indeed a city worth exploring and promises to leave you mesmerized. We are glad to know that you and your family had a lovely time on your recent visit and may we have more opportunities to welcome you back in the near future. Warmest regards, Prateek Kumar More 

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