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Port Saeed Road Baniyas Street, Dubai United Arab Emirates
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Traveler (1237)
Room & Suite (328)
Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 11/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Dubai Creek City Centre
Updated 11/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#108 of 893 hotels in Dubai
Location
4.5
Cleanliness
4.6
Service
4.6
Value
4.3
Travelers' Choice
In the heart of Deira sits the chic and newly renovated luxurious hotel Pullman Dubai Creek City Centre. Offering a breathtaking view of the creek and lush landscape of the Dubai Golf & Yacht Club, it features a sprawling lobby with a connectivity lounge, beautifully appointed guest rooms, an outdoor pool, splendid selection of food and beverage venues, gym and a spa. It is adjoined to Deira City Centre Mall featuring more than 300 shopping outlets and leisure activities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Valet parking
Paid public parking on-site
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fence around pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Kid-friendly buffet
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Kids pool
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Sun deck
Sun loungers / beach chairs
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Soundproof rooms
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, French, Russian, Arabic and 10 more
Hotel links
Special Price:Save up to 30% with breakfast included

Location

Full view
91Great for walkers
Grade: 91 out of 100
109Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
3355Reviews67Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
M L wrote a review Aug 15
2 contributions
Overall good stay, very convenient for families as it is attached to a mall Helpful staff members- quick check in Booked safari at a good price with yash at Rayna travel Slightly disappointed with the lighting in the bedroom it was quite dark Thank you to the bell boy ehsan Breakfast slightly needs a bit more variety. The bath could be slightly larger as water can drop easily on to the floor It smelt slightly like smoke on the 7th floor Thank you for a good stay
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ghaith Dalati , General Manager at Pullman Dubai Creek City Centre
Responded yesterday
Dear W6673VHml, Your support means everything to us; it is the best reward we can get. The whole team is really committed to making sure all of our guests leave with their heads full of wonderful memories of their time in our vibrant hotel. We are so glad that you enjoyed our location and that your time in Dubai. Rest assured that your comments about the selection of breakfast options and all others are well noted and communicated to the respective departments. Once again, your very thoughtful posting is so very much appreciated. We hope Pullman Dubai Creek City Center will be a destination on your next visit to Dubai. Kind regards, Ghaith Dalati Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gerrardkate wrote a review Apr 2022
Leicestershire, United Kingdom16 contributions5 helpful votes
Hotel's Favorite
I stay here around once a month for work, and even though I have a wide range of business options in Dubai I would never stay anywhere else: the hotel is calm, well managed and with every amenity you could imagine. The location adjacent to the mall and metro station is ideal, and I really appreciate the short journey to the airport after a long flight and ease of late check-in. The service though is the main reason I keep coming back - it is absolutely excellent, the team always remember me and do everything they can to make my stay as comfortable and easy as possible. A particular thank you to Moetaz and Hank for their assistance.
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Date of stay: April 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ghaith Dalati , General Manager at Pullman Dubai Creek City Centre
Responded Apr 4, 2022
Dear Valued Guest, Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role in our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. In the meantime, please keep safe and be well. Kind Regards, Ghaith Dalati Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ahmat wrote a review Aug 15
Dubai, United Arab Emirates2 contributions
All is good and great , reception is very welcoming, room is clean , food is variety and nice , we enjoyed the seating area at the reception as we as the access to the Mall . We believe it’s a nice hotel where we can come many times in the future.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ghaith Dalati , General Manager at Pullman Dubai Creek City Centre
Responded yesterday
Dear Mahamatalbechir, We greatly appreciate the time and effort you spent sharing your feedback following your recent stay at the Pullman Dubai Creek City Centre. We are glad that overall you enjoyed the experience and are grateful for your highlights regarding our welcoming team, clean rooms, food spread, and prime location being attached to one of the best malls in Dubai, City Centre Deira Mall. Please be assured that your compliments have been shared with our 'Heartists' which certainly maintain their motivation to provide an exceptional experience. We would be more than happy to welcome you back again very soon. Kind regards, Ghaith Dalati Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Saad R wrote a review Aug 14
1 contribution
Excellent hotel. Extremely helpful staff specially soluchana. Breakfast is good location is also nice. Very good for travelers with family as it is connected to the city center mall. Mr. David and filomeno also very helpful
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ghaith Dalati , General Manager at Pullman Dubai Creek City Centre
Responded 4 days ago
Dear 420saadr, Thank you for the lovely review following your recent stay at the Pullman Dubai Creek City Centre. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you departed. Thrilled to know that you enjoyed our breakfast and found the hotel's location very convenient for you. What a compliment that you also described the hotel as excellent! The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. It has been a sheer pleasure to serve you and we look forward to welcoming you back again very soon. Kind regards, Ghaith Dalati Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Blen G wrote a review Aug 13
1 contribution
I really like this hotel. It’s very nice and it’s very lovely. The breakfast is amazing and there are a lot of options to choose from. The staffs are very helpful and kind. The hotel rooms are very neat and full filled with our needs. Thank you for this amazing service Ms. Sulochana
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ghaith Dalati , General Manager at Pullman Dubai Creek City Centre
Responded 5 days ago
Dear 199bleng, Thank you for the lovely review following your recent stay at the Pullman Dubai Creek City Centre. Your comments about the selection of breakfast options are well noted and communicated to our executive chef. We're very thrilled to read that you found our Heartists helpful and kind. We remain focused on continuous excellence and hope that you will find that to be the case on your next visit. Once again, your very thoughtful posting is so very much appreciated. We hope Pullman Dubai Creek City Center will be a destination on your next visit to Dubai. Kind regards, Ghaith Dalati Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yasamin b wrote a review Aug 12
1 contribution
I want to regard the colleague Who is named MR WAJIRA. He is Housekeeping. He is so kind and hardworking and very respectful and do his duty in the right way. I want to thank him for everything during our stay in our this room.and also he has a good behavior. And I want to regard another colleague too Her name is SULOCHANA. SHE IS very kind and she always very nice to people and also she is helping us too for giving a information for every thing. I am very satisfied about everything during the days that we stay in this hotel. I hope to see you next time ♥️ Best regard.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ghaith Dalati , General Manager at Pullman Dubai Creek City Centre
Responded 5 days ago
Dear 626yasaminb, Thank you for your fantastic review following your recent stay at Pullman Dubai Creek City Centre. Pleased to know you found the property to be conveniently clean and comfortable thanks to Wajira. This is so necessary in order to feel comfortable and at home away from home. Glad to read that Sulochana also made a lasting impression on you and that you found her kind. All of our Heartists will be happy to know that you are satisfied with the service. It will serve as an encouragement for all of us. Looking forward to your next visit with us. Kind regards, Ghaith Dalati Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
abufady99 wrote a review Aug 12
Dubai, United Arab Emirates1 contribution
It is one of the best hotels that i choose to stay at. The staff are friendly and professional especially Hani at the reception. He is very friendly, good at his work and keen to help customers. They have an executive lounge at the 11th floor with a good view of the creek.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ghaith Dalati , General Manager at Pullman Dubai Creek City Centre
Responded 5 days ago
Dear abufady99, Thank you for sharing your feedback on your recent experience at the Pullman Dubai Creek City Centre. We thank you for your kind words towards Hani. Our main goal is to ensure we keep on delivering unforgettable experiences to our guests. Trust that he will hear your wonderful comments. Once more, we thank you for choosing our hotel and very much look forward to having the opportunity to serve you again in the future. Kind regards, Ghaith Dalati Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ahmad A wrote a review Aug 11
Dubai, United Arab Emirates1 contribution
+1
It was a wonderful experience, I enjoyed my stay in this hotel, everybody there was welcoming and helpful especially Mr.Jiuan and Mr.Mahmoud at the reception they did great job to adjust my booking, I booked 2 rooms, the hotel was clean they provided me with anything I needed, the breakfast was very delicious and the hotel was by attached to Deira city center so it was very suitable for family shopping at any time.. I will visit it next time absolutely.. I was very comfortable that visit.. Thanks to all the stuffs there..
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ghaith Dalati , General Manager at Pullman Dubai Creek City Centre
Responded 1 week ago
Dear Ahmad A, Thank you for your fantastic feedback following your stay in Pullman Dubai Creek City Center. Very much delighted that you loved the location and the welcoming experience from Juan and Mahmoud. We hear that comment very often from our guests. Glad to have read as well that you found the property clean and comfortable and our food to be delicious. Please be assured that your compliments have been shared with our 'Heartists' which certainly maintain their motivation to provide an exceptional experience. Thank you again for sharing your experience. We hope your next visit to Pullman Dubai Creek City Centre will be as pleasant as the previous one. Kind regards, Ghaith Dalati Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohamed G wrote a review Aug 11
Brusubi, Gambia12 contributions6 helpful votes
We had a wonderful family vacation and experienced the usual warm and friendly hospitality. Staff are extremely service customer oriented with personal attention, which made us feel at home. Special thanks for the unrivalled leadership of Mr. Hani and Ms. Michelle for providing the necessary support that made our stay a memorable one. Breakfast at the buffet and lounge was great. Kudos to Mr. Sanju and Michelle at the executive lounge. Room services and housekeeping also exceeded our expectations. Overall, we had a wonderful and memorable family vacation in our upgraded Suite.
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Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from Ghaith Dalati , General Manager at Pullman Dubai Creek City Centre
Responded 1 week ago
Dear mohamedg247, Thank you for sharing your feedback on your recent family vacation stay at the Pullman Dubai Creek City Centre. Our main goal is to ensure we keep on delivering unforgettable experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists', specifically Hani, Michelle, and Sanju. We are glad to hear that they all contributed to your well-being whilst staying with us. Once more, we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Ghaith Dalati Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
mohsen b wrote a review Aug 10
1 contribution
One of the colleagues Her name is SULOCHANA. she is very kind. And she is working so hard and she helps us with enthusiasm. And we hope in the next trip This hotel will be the first priority. Thank you very much.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ghaith Dalati , General Manager at Pullman Dubai Creek City Centre
Responded 1 week ago
Dear 722mohsenb, We would like to thank you for your wonderful review following your stay at Pullman Deira City Centre. It is only with your feedback that we are able to create exceptional memories for our guests. I am excited to know that what you most valued was the service provided by Sulochana and that you found her kind, hard-working, and enthusiastic. Please rest assured that your comments with our team members, who will surely be thrilled and encouraged to know that you enjoyed your stay with us. Looking forward to another visit. Kind regards, Juan Baltazar Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
$87 - $190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel dubai, city centre dubai
FORMERLY KNOWN AS
Pullman Dubai Creek City Centre
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPort Saeed / Deira
NUMBER OF ROOMS
317
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Frequently Asked Questions about Pullman Dubai Creek City Centre
Which popular attractions are close to Pullman Dubai Creek City Centre?
Nearby attractions include Dubai Shopping Centre (0.2 miles), Vox Cinemas (0.3 miles), and Bowling City (0.3 miles).
What are some of the property amenities at Pullman Dubai Creek City Centre?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Pullman Dubai Creek City Centre?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Dubai Creek City Centre?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Pullman Dubai Creek City Centre?
Yes, free parking, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Pullman Dubai Creek City Centre?
Conveniently located restaurants include Texas Roadhouse, Bistro Domino, and La Fabrique Sports Bar.
Are there opportunities to exercise at Pullman Dubai Creek City Centre?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Pullman Dubai Creek City Centre have airport transportation?
Yes, Pullman Dubai Creek City Centre offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Dubai Creek City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Dubai Creek City Centre offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Dubai Creek City Centre?
The staff speaks multiple languages, including English, French, Russian, Chinese, Hindi, Greek, and Arabic.
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