Rooms are nice and reasonable size - nice pool on the roof top. Breakfast and service was excellent the supervisor Mr. Nakhill does a very good job. In general friendly staff. What I disliked - Spa is not managed by the hotel. I tried 4times to use the steam and sauna. Was always occupied /blocked with clients from the company who did treatments.Staff was not friendly. Gym not too well equipped for a new hotel and nobody seems in charge for the gym. Also the rooftop bar is not managed by the hotel. Was not informed at check in. To world trade Center a bit difficult to walk. For the rate level a good hotel.
Conveniently located business hotel next to Dubai's WTC with modern and well equipped rooms. The staff at the reception was lovely - so friendly! Unfortunately they have no name tags but the receptionists checking me in and out have been very super nice and very guest oriented. A big thanks also to Mrs Farah and Mrs Lazarus for their fast assistance. The rooms are clean and well maintained, it's very pleasant. What I did not like are the football tshirts everyone wears as uniform, they are cheap and not ok for a hotel that aims to be a 4-star property. Very ugly. It's ok for Ryanair or Lidl but not for a business property. I got a drinks voucher however the lobby bar was closed, the restaurant completely empty and the "blue bar" seems to be a cigar lounge, it's regrettable that there is no gastronomy around the lobby for non-smokers, I had dinner at the airport instead.…
this is good hotel and housekeeping team.is very friendly my room.well clean and.arrange every day thank.you for the good service and thank to.sukesh from housekeeping team thanks to each and every one in this.hotel
I don't have words to tell because everything is great thanks to house keeping people chees guys 💕💕💕❤️ I like my breakfast and lunch and dinner that's great 😉 thanks to Sujith ❤️❤️ he helps to me show the spa and hotel every where I was very happy with him I like house keeping people ❤️❤️❤️❤️ I will come back soon
Very good hotel with all the services one may need. The best thing is the professional and friendly staff, specially Fareed, who met me everyday at breakfast and hid friendliness and good mood charge you with energy for the working day. Thanks to Novotel team!
first of all ill like to thankful to the team of novotel for being doing a great job staff are very polite and amazing they serve well room is very good a specially thank To Mani for giving us such kind of service thanks alot for housekeeping team i recommend to come again
All staff is very helpful and takes care of us. Swimming pool is really appreciate and there are very few people around!! This is very nice. Buffet during Ramadan period was very cheap and variété of means is impressive
It was best experience in novotel with housekeeping staff . The room is clean and tidy the amenities were good .The service is outstanding and we truly appreciate the staff how kind and caring . They are very helpful and professional special thanks to you guys see you soon 😊
We where for 1 week in this hotel. Its connected with the Dubai World Trade Centre. Perfect location, close to Dubai shopping mall and other tourism. Nice pool and inside and outside bar with very friendly staff. In general the staff and food in this hotel is very good and in special a big compliment for the assistant manager of the Entre Nous restaurant Mr. Ankit Raj. He is super polite and does everything to provide you the feeling that you are at home. His performance and services gives us the feeling of a Royal. Again Special thanks Mr. Ankit Raj, we will meet again next year. Ad
My wife, daughter and I stayed there during a conference we were attending. As far as location to the WTC, it is great. Also, the cafe for fresh juices or coffee in the morning has some great and friendly staff. Our room suite was very good for size and kept clean daily. Big enough that I think I left my golf hat, oh well. What does need improvement though, especially during conferences; the breakfast was lacking in quality and staff; not enough places to sit in the busy times and we have had better food and breakfasts at hotels in Dubai and elsewhere. This was the one weak link in our hotel stay, otherwise it was very good for where and what we needed.
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