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Holiday Inn Downtown Dubai

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Al Rigga rd | Haleefat Area , hamad Bin Abdulla Road West, Dubai 9100, United Arab Emirates
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Holiday Inn Downtown Dubai
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366 Reviews from our TripAdvisor Community

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Showing 299: English reviews
Castellon de la Plana, Spain
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Well located in Deira, not a fancy street /area but easy to reach from the airport. The staff has been friendly and helpful at all times, 5 stars for them. However, the facilities and rooms are more than outdated and should have a renovation urgently, mainly the bathroom, which is totally old and far under Holiday Inn standards.

Helpful?
Thank JordiBarbera
Romario R, Front Office Manager at Holiday Inn Downtown Dubai, responded to this review

Dear.JordiBarbera, Thank you for taking the time to write a review of your recent stay. I am pleased to know that you were happy with the location of the hotel On the other hand, allow me to apologize for any inconvenience you have experienced during your stay . Please be assured that these concerns are being looked into with immediate... More 

Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Even Though the price was low, the standards of Holiday Inn shouldn't have been breached. The room had a bad smell. The breakfast had a dull look. Management has been very economical in ingredient purchases for the breakfast, they should get an award for being able to find the smallest olives on Earth!

Helpful?
Thank Bader A
Romario R, Front Office Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Bader A, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. I apologize if we fell short of your expectations with the Holiday Inn standards during your stay, particularly the quality... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

Me and my Spouse stayed at your hotel Holiday Inn downtown many times, its a wonderful place to be, As my spouse is a IHG staff the room and amenities are always kept ready and we just have to check in. Rooms are nice and cozy, specially the duvet and the pillows. Food served in room service is great, every... More 

Helpful?
Thank natashamatonkar
Romario R, Front Office Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel during your recent stay. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, your feedback is very important to us, and it will be shared with the... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My son and I went to Dubai for a fun and shopping trip. We stayed at Holiday inn hotel. It is really a very good hotel, with well maintained spacious rooms, clean wash rooms, very clean linen, and awesome staff. The service and food as also very tasty and good with International cuisine

Helpful?
Thank Docashish2020
Augustus S, Director of Sales at Holiday Inn Downtown Dubai, responded to this review

Dear Docashish2020, Thank you for taking the time to write a review of your recent stay and we are pleased to know that you had a positive impression about the hotel. Needless to say your comments are highly appreciated and will be shared with the management and colleagues of our hotel. I do hope that we will get to see... More 

Level Contributor
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Holiday Inn Downtown is a 🌟🌟🌟 Hotel...! Food was a 🌟🌟🌟🌟 and My room was a 🌟🌟🌟🌟🌟. Personnels in the Hotel were all courteous and polite... !Esp. This Nepalese Man who was so helpful and clean doing the choirs 'perfectly'...! Convenient for shopping too....! Be visiting again this September😊😄👍🏽👍🏽. Here are some of my photos i took...

Helpful?
Thank Asunta G
Augustus S, Director of Sales at Holiday Inn Downtown Dubai, responded to this review

Dear Asunta G, Thank you for taking the time to write a review of your recent stay and we are pleased to know that you had a positive impression about the hotel. Needless to say your comments are highly appreciated and will be shared with the management and colleagues of our hotel. I do hope that we will get to... More 

Chennai (Madras), India
2 reviews
4 of 5 stars Reviewed 3 weeks ago

A must stay hotel for the budget traveller who is visiting dubai.Safe for wonen travellers. The hotel is located in a great place that is ideal for travelkers on a holiday,who want to shop,eat,absorb the culture of the place. Check in,even though ,ne and my daughter came in very late,because of flight delays,was smooth,quick and titaly hassle free. The conceirge... More 

Helpful?
Thank ShirinMammen
Augustus S, Director of Sales at Holiday Inn Downtown Dubai, responded to this review

Dear ShirinMammen Thank you for taking the time to write a review of your recent stay and we are pleased to know that you had a positive impression about the hotel. Needless to say your comments are highly appreciated and will be shared with Joy and Shabin. I do hope that we will get to see you again at the... More 

Manila, Philippines
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel looks tired and needs refurbishment. The carpet has visible stains, paint on the bathroom wall is coming off, shower curtain has yellow stains. Breakfast was ok. Staff were helpful. If I go back to Dubai, i'll probably stay in a different hotel.

Helpful?
1 Thank rja34
IHGService, Guest Relations Manager at Holiday Inn Downtown Dubai, responded to this review

Dear rja34, Thank you so much for your candid review of our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments regarding the carpets and the bathroom are very much appreciated. This is one of the ways that let us know where we need to improve. Although we were not able... More 

1 review
5 of 5 stars Reviewed June 19, 2016 via mobile

very good location near from metro station, stuff was helpful, breakfast was ok , room was clean , free parking , free daily water tea coffee , great swimming poll and gym, thanks for all of u to make my stay like iam in my scandal home , I will come back again next year

Helpful?
Thank razeenmohammed
Augustus S, Director of Sales at Holiday Inn Downtown Dubai, responded to this review

Dear razeenmohammed, Thank you for taking the time to write a review of your recent stay and we are pleased to know that you had a positive impression about the hotel and its location. Needless to say your comments are highly appreciated and will be shared with our colleagues. I do hope that we will get to see you again... More 

Sydney, Australia
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 13, 2016 via mobile

I have stayed at this hotel many times as it is not far from the airport and close to the metro network. As I was arriving around 6.00 am I booked two nights but really only staying one night. Two weeks before arriving I phoned the hotel to inform of my arrival time. Upon checkin it took some time to... More 

Helpful?
1 Thank Layol
IHGService, Guest Relations Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Layol, Thank you for being one of our valued IHG Rewards Club Platinum Elite Members and taking the time to write us a review. I am happy to know that you found our rooms to be comfortable. However, I am sincerely sorry to learn that the service you received during dining was not completely satisfactory. Further, your comments regarding... More 

Mumbai (Bombay), India
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 9, 2016

This property seems to be an old hotel brought under the banner of Holiday Inn subsequently. It’s location is excellent, just a few hundred metres away from Al Rigga metro station, but the signs of aging are visible inside the hotel. The furniture looks old, and the carpets are really old, worn & shabby! My check-in was handled quite poorly,... More 

Helpful?
2 Thank satdee
IHGService, Guest Relations Manager at Holiday Inn Downtown Dubai, responded to this review

Dear satdee, Thank you for your recent stay and for taking the time to write a review. I am pleased you have regarded our location to be excellent and housekeeping staff helpful and service oriented. On the other hand, I am disappointed to read that issues regarding the poor service from our front desk staff and that you found our... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Downtown Dubai has an excellent location only 10 minutes drive from Dubai International Airport and Dubai International Convention / Exhibition Centre on Sheikh Zayed Road. Also, it is within close proximity from the Dubai Creek , Dubai Museum, the famed Gold & Spice Souks as well as the modern shopping mall, City Centre. The four star hotel is ideal for both business and leisure guests featuring 139 newly renovated rooms equipped with high-speed internet access and 32 LCD TV. Other facilities include an outdoor rooftop swimming pool, gym, sauna and steam room. The Bistro restaurant, lounge and bar offer tempting dishes from around the world including themed nights and the famous Holiday Inn Breakfast. 24 hour room service is also available. For business meetings, the hotel has two meeting rooms with natural daylight that can accommodate up to 80 people. Executive room rates include complimentary high-speed internet access in the rooms, and breakfast. Other famous attractions in Dubai include the Burj Al Arab, Mall of the Emirates, Ski Dubai, and Wild Wadi which are all within a 30 minute drive. ... more   less 

Additional Information about Holiday Inn Downtown Dubai

Address: Al Rigga rd | Haleefat Area , hamad Bin Abdulla Road West, Dubai 9100, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $72 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Downtown Dubai 4*
Number of rooms: 221
Reservation Options:
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Also Known As:
Holiday Inn Downtown Dubai Hotel Dubai
Holiday Inn Dubai
Dubai Holiday Inn
Hotel Style:
#131 Spa Hotel in Dubai
#234 Luxury Hotel in Dubai
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