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Crowne Plaza Hotel Dubai

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#131 of 538 Hotels in Dubai
Certificate of Excellence
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1,234 Reviews from our TripAdvisor Community

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Showing 1,050: English reviews
Shanghai
Level Contributor
14 reviews
9 hotel reviews
2 of 5 stars Reviewed yesterday NEW

I stayed two nights on the way back from Spain to China. Room was ok but facilities look quite old. Worst thing was the food quality from its restaurant. As a foreigner, you cannot find any liquor in Dubai so you need to stay in the hotel bar and restaurant to grab a bottle of beer. Its Italian restaurant was... More 

Helpful?
Thank Yanlord
Jamshedpur, India
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Crown plaza is situated in the heart of the city.. it is beautiful, neat and clean.. the staff is very good.. the food is delicious.. however, we did not have good check in experience.. we checked-in in a big group which they could not handle properly..

Helpful?
Thank Vikashikha
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Vikashikha, Thank you for taking the time to write a review of your stay at Crowne Plaza® Dubai. Thank you for your comments about the hotel’s location, cleanliness, food and staff. We are sorry to hear about the inconvenience you encountered during your check in experience. Your feedback is important to us. We are pleased though that despite of... More 

Jeddah, Saudi Arabia
Level Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is a little outdated, but due to location (exhibition center) and the consistend service still a good choice. Well trained, friendly and always helpfull staff makes your stay as comfortable as possible. Service at the Italian Restaurant could be more attentitive, guest who sitting outside at smoking section are most time ignored. Reception team works perfect, fast and... More 

Helpful?
Thank GERTraveler
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear GERTraveler, Thank you for taking the time to write a review of your stay at Crowne Plaza® Dubai here on Tripadvisor. Thank you for your comments about the location, service and staff. Your feedback about Al Fresco Italian restaurant will be shared with the team. We aim to continuously improve our products and services. We hope to have the... More 

New Delhi, India
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice . Very nice .. And convenient hotel . Right across DIFC and on Sheikh Zayed road .. Best location that you could have for a business trip ! The staff very courteous ! When I checked-in, both the counters already had guest standing. And hence instead of making me wait for my turn, Martha guided me to her guest... More 

Helpful?
Thank alientravelbug
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “alientravelbug”, We are delighted that you had a comfortable stay at Crowne Plaza® Dubai and thank you for sharing a review here on Tripadvisor. We are pleased that our staff managed to meet your every need and assisted you in every way. I will be thrilled to share with the team your feedback. We definitely are looking forward to... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is on excellent location and they know the meaning of hospitality and serve you to the best of their ability Moreover breakfast is also very lavish Gym and Pool are spacious and outstanding,will love to come here time and again working of housekeeping staff is admirable

Helpful?
Thank Rajesh K
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Rajesh K, Thank you for taking the time to write a review of your stay at Crowne Plaza® Dubai. We are pleased that you had a very good overall stay. Thank you for your comments about the hotel’s location, service, breakfast and staff. We are glad you were able to try and enjoy the pool and the Crowne Fitness... More 

Level Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Really we had a very nice stay , every thing was perfect starting from parking valets to the front disk which allow us to have late check out at 4pm to the free upgrade to studio size , the only thing it's too much crowded in the front door

Helpful?
Thank khaled j
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Khaled j, Thank you for choosing Crowne Plaza® Dubai and for taking the time to write a review here on Tripadvisor. We are thrilled to note that you had a perfect overall stay. I will be delighted to share your feedback with the team. We look forward to having the chance to welcome you back in the near future.... More 

Aldershot, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Where do I start? Great staff, lovely lounge , bad wine but has champagne on tap. I work 30 km from the hotel but choose to stay here. Says something....love the Moulton brown stuff they put in the room, at least my wife does.. TV does need being sports in room but hotels never put prime channels in rooms and... More 

Helpful?
Thank philipaldershot
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “philipaldershot”, Thank you for sharing a review of your stay at Crowne Plaza® Dubai here on Tripadvisor. We are pleased that you had an enjoyable overall stay. Thank you for your feedback about the staff, lounge and the amenities. Your comments will be shared with the management team and colleagues. In the meantime, we hope to have the chance... More 

Aberdeen, United Kingdom
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been returning to Dubai frequently on business and for pleasure for most of the duration of 2016, I can say that the Crowne Plaza on Sheikh Zayed road is a very comfortable and friwndly place to stay. Its not the most modern or flashy looking, but the amenities and choice of restaurants and bars is fantatstic. Everything from... More 

Helpful?
Thank craigcon
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “craigcon”, Thank you for taking the time to share a wonderful review of your stay at Crowne Plaza® Dubai here on Tripadvisor. We hope you had a successful business trip. I will be delighted to share your feedback with the management team and staff. Thank you for your comments about the comfort, amenities, facilities, varieties of restaurants and the... More 

Melbourne, Australia
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were grateful that the hotel was not the standard opulent over the top show that Dubai seems to be. All staff were extremely courteuos, helpful and poliite at all times I suggest catch a taxi here as the heat will quickly overcome you and the pace of traffic makes Paris look easy. You cannot walk around here.. The place... More 

Helpful?
Thank Lou P
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Lou P, Thank you for choosing Crowne Plaza® Dubai and for sharing a review here on Tripadvisor. I will be delighted to share your wonderful comments with the management team and staff. We hope you were able to try some of our 13 restaurants and bars in the hotel. Thank you once again and we hope to have the... More 

Redruth, United Kingdom
Level Contributor
143 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Took my hard drive with me so I could watch some films in my room - however the TVs throughout the hotel are so dated they don't even have a usb slot. Very poor in this day and age. Breakfast was really poor - a 10 minute wait for poached eggs that were uncooked in the center. When your chef... More 

Helpful?
1 Thank GaryHodgson
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Gary Hodgson, Thank you for taking the time to write a review of your stay at Crowne Plaza® Dubai and we are sorry to hear about your disappointment. We appreciate all your feedback and we accept all constructive comments as it helps us improve. We are glad that the management was able to sort things out prior to your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Productivity and comfort come together at Crowne Plaza(R) Dubai, which sits in the heart of Dubai's business district. With 15 meeting spaces, spacious guest rooms and wide-ranging amenities, we're redefining the business travel experience. Situated across the street from the Dubai World Trade Center, the Crowne Plaza(R) is one of the most conveniently located hotels on Sheikh Zayed Road. The Dubai Metro lies a few steps away, and complimentary hotel shuttles offer regular service to Kite Beach, the Dubai Mall and the Dubai International Airport. If you're in town on business, our dedicated team of event planners can help you execute seamless events in our innovative meeting rooms or our ballroom that accommodates up to 1,800 people. Stay connected with free Wi-Fi access throughout the hotel, and visit the business center for your printing needs. When you're ready to relax, cool off in our outdoor pool or unwind with a massage, sauna and steam bath at the Crowne Fitness. You can also meet friends or hold quick business meetings in one of our 13 on-site restaurants and bars. At the end of the day, enjoy the amenities of your guest room. Drift off to sleep with the help of our special Sleep Advantage system, which includes relaxing aromatherapy kit and ultra-soft premium bedding for the ultimate hotel accommodation in Dubai. ... more   less 

Additional Information about Crowne Plaza Hotel Dubai

Address: Crowne Plaza Dubai Al Nahyan Road Sheikh Zayed Rd, Dubai 23215, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $138 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Dubai 5*
Number of rooms: 568
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Travelocity, Priceline, Hotwire, Odigeo, IHG and Agoda so you can book your Crowne Plaza Hotel Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dubai Crowne Plaza
Crowne Plaza Dubai
Crown Plaza Dubai
Crown Plaza Hotel Dubai
Hotel Style:
#86 Business Hotel in Dubai
#86 Romantic Hotel in Dubai
#105 Family Hotel in Dubai
#124 Luxury Hotel in Dubai
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