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Crowne Plaza Hotel Dubai

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#137 of 543 Hotels in Dubai
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Crowne Plaza Hotel Dubai
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1,300 Reviews from our TripAdvisor Community

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Showing 1,105: English reviews
Reviewed 3 days ago NEWvia mobile

I am here on a business trip, attending a conference in the same hotel. Excellent service. Some say that the hotel is old. Well it is but it is kept clean and well maintained and excellent service. The day i arrived was my birthday so they sent me a fruit basket. Then the next day they sent me a cake...

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Thank lina g
Doha, Qatar
Reviewed 5 days ago NEW

It was my 1st time to stay at Crowne Plaza of Sh. Zaied Road, and certainly it won't be the last. The location is excellent as it is close to most places in Dubai, and it has many restaurants to choose from. We arrived to the hotel circa 8pm and this lovely lady Martha check us in. She knew exactly...

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Thank Issanasrawi
Reviewed 5 days ago NEWvia mobile

The hotel is rather quite exaggerated.. is all bark with no go...poor dinning experience, the wifi is as weak as Donald trump's grasp on foreign policy. Probably its only redeeming quality is its proximity to dubai mall

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Thank Toni M
Chamonix, France
Reviewed 1 week ago

Centrally placed with restaurants all around, the hotel is very well situated. The staff were particularly attentative, always cheerful and so considerate. If there was a disappointment it was the dining area at breakfast, so many out of control/screaming children being pacified by indulgent parents, some mornings breakfast was painful. An adults only breakfast room would make this hotel a...

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Helpful?
Thank Owen J
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Owen J, Thank you for taking the time to share a review of your stay at Crowne Plaza® Dubai. We are pleased that you had an enjoyable overall stay. I will be pleased to share your feedback with the team. Your comments about the breakfast will definitely not go unnoticed but will be used as we continuously improve our...

London, United Kingdom
Reviewed 1 week ago via mobile

Loved another great stay at the Crowne Plaza, Dubai. Exceptional service from a great team. Special thanks to the coffee bar, Japanese restaurant, reception and gym teams.. you are brilliant. I look forward to coming back. Crowne Plaza Dubai is in a very good location with supermarkets, coffee shops and Metro within a few mins walking distance. There is a...

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1Thank mailtochristine
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “mailtochristine”, We are thrilled to read a wonderful review of your stay at Crowne Plaza® Dubai and thank you for sharing it here on Tripadvisor. We are delighted that our staff managed to deliver an exceptional service. I will be pleased to share your feedback with the team. We are glad that you were able to try and enjoy...

Kathmandu, Nepal
Reviewed 1 week ago

Organized a four-day meeting at the Crowne Plaza and with the help of the meetings team there, everything went very smoothly. While somewhat pricey, the accommodations were great (albeit not very modern) and the meeting room was well stocked with amenities. The biggest downside was that the elevators were incredibly slow--it took up to 10 minutes to go from the...

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Thank Alethea C
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Alethea C, Thank you for choosing Crowne Plaza® Dubai for your meeting and for taking the time to write a review here on Tripadvisor. Please note that your feedback will not go unnoticed but will be shared with the management team. We strive to get better every time in order to provide our valuable guests such as you something...

Emirate of Dubai, United Arab Emirates
Reviewed 1 week ago

An old yet incredible hotel with so much to offer especially when it comes to different outlets with different cuisines. I'm a very loyal client of the hotel and I don't skip a day without going to the hotel and see my family. My second home. I'm always in Pub, spending most of my time there with friendly staffs starting...

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Helpful?
Thank babati707
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “babati707”, Thank you for sharing a wonderful feedback of your stay and for your continuous support with Crowne Plaza® Dubai. Thank you for your comments about Harvester’s Pub. I will be delighted to share your feedback with the management team and staff. We look forward to having you back again. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai

Tehran, Iran
Reviewed 1 week ago

This is my 2nd time in this hotel and nothing had changed even though its been almost a year since last visit. The only changes were for the best- as there are new benefits for the hotels members. I was warmly welcome and said, my room wasn't ready at that time, but offered to have a nice cappuccino till the...

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Thank rezamoha
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear rezamoha, Thank you for your continuous support with Crowne Plaza® Dubai and for sharing a review here on Tripadvisor. We are pleased that our staff managed to make your stay a comfortable one. I will be delighted to share with them your feedback. We definitely look forward to having you back in the near future. Sincerely, Georges Farhat General...

Reviewed 1 week ago

We have been to Crowne Plaza Hotel 'n' number of times, I go and stay there whenever I am visiting Dubai, my boss stays there, his family stays there, all my colleagues stay there. Crowne Plaza Dubai is like our 2nd home, its not just the place but also the lovely people working there who continue to make our stay...

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Thank Bhakti M
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Bhakti M, Thank you for your continuous support with Crowne Plaza® Dubai and for taking the time to share a review here on Tripadvisor. We are delighted that you consider us your home away from home. I will be pleased to share your wonderful feedback with our staff and management team. We greatly appreciate your recommendation and we definitely...

Reviewed 1 week ago via mobile

Very good Italian food. The staff very cordial and hospitable. Food very reasonably priced. Good ambience. Enjoyable and a comfortable place to be with friends and family. Really had the value of money.

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Thank lmkumar59@gmail.com
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Kumar, We are pleased that you had an enjoyable dining experience at Al Fresco. Thank you for sharing a review here on Tripadvisor. I will be happy to share your feedback with the team. We hope to have you back in the near future. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Productivity and comfort come together at Crowne Plaza(R) Dubai, which sits in the heart of Dubai's business district. With 15 meeting spaces, spacious guest rooms and wide-ranging amenities, we're redefining the business travel experience. Situated across the street from the Dubai World Trade Center, the Crowne Plaza(R) is one of the most conveniently located hotels on Sheikh Zayed Road. The Dubai Metro lies a few steps away, and complimentary hotel shuttles offer regular service to Kite Beach and the Dubai Mall. If you're in town on business, our dedicated team of event planners can help you execute seamless events in our innovative meeting rooms or our ballroom that accommodates up to 1,800 people. Stay connected with free Wi-Fi access throughout the hotel, and visit the business center for your printing needs. When you're ready to relax, cool off in our outdoor pool or unwind with a massage, sauna and steam bath at the Crowne Fitness. You can also meet friends or hold quick business meetings in one of our 13 on-site restaurants and bars. At the end of the day, enjoy the amenities of your guest room. Drift off to sleep with the help of our special Sleep Advantage system, which includes relaxing aromatherapy kit and ultra-soft premium bedding for the ultimate hotel accommodation in Dubai. ... more   less 

Additional Information about Crowne Plaza Hotel Dubai

Address: Crowne Plaza Dubai Al Nahyan Road Sheikh Zayed Rd, Dubai 23215, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $147 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Dubai 5*
Number of rooms: 568
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Priceline, Odigeo, Booking.com, IHG and Travelocity so you can book your Crowne Plaza Hotel Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dubai Crowne Plaza
Crowne Plaza Dubai
Crown Plaza Dubai
Crown Plaza Hotel Dubai
Hotel Style:
#86 Business Hotel in Dubai
#86 Romantic Hotel in Dubai
#104 Family Hotel in Dubai
#126 Luxury Hotel in Dubai
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel Dubai staff and other travelers.
24 questions
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Questions? Get answers from Crowne Plaza Hotel Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“upper floors, for example 1608 is spacious, but not the best view”
 of 5 bubbles Issanasrawi, 5 days ago | Read review
“Rooms facing southwest have a great view, and you can catch a glimpse of the Burj Khalifa in the distance”
 of 5 bubbles aletheawcook, 1 week ago | Read review
“room in the tower building is bigger and with kitchen include”
 of 5 bubbles rezamoha, 1 week ago | Read review
“All the rooms are nice and big :-)”
 of 5 bubbles 308bhaktim, 1 week ago | Read review
“Get a beach view Captain's Suite for glorious sunsets”
 of 5 bubbles Hellbender, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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