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Crowne Plaza Hotel Dubai

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#137 of 545 Hotels in Dubai
Certificate of Excellence
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1,338 Reviews from our TripAdvisor Community

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Showing 1,134: English reviews
Reviewed yesterday NEWvia mobile

Crowne plaza has a fantastic location - very central and accessible. While I was with family, saw equal mix of business travellers and families. Efficient service. What I liked was that the team remembers your preferences and follows up with u on them. Would recommend

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Helpful?
Thank Akanshachojher
Lisbon, Portugal
Reviewed 2 days ago NEW

I have bean several times in Dubai, for business, but never in Crown Plaza. The breakfast it is terrible, and quality is really poor. The lift to the 23rd floor takes minimum 3 to 4 minutes, if it stops several times, you may spend 10 minutes. I never been in such a slow lifft, a snail, runs faster. The internet,...

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Helpful?
Thank Ernanim
Cape Town, South Africa
Reviewed 3 days ago NEW

stayed here for three days. The room was comfortable but I do believe the bathroom can be spruced up as it is outdated. For the price you expect a free standing shower not a bath cum shower. Housekeeping though was brilliant with attention to detail. Had a great Seafood Buffet meal in one of the many on site restaurants

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Helpful?
Thank Mehboob A
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Mehboob A, We are pleased that you had a comfortable overall stay at Crowne Plaza® Dubai. Your feedback will definitely be shared with the management team and staff. We are delighted that you were able to try our Seafood Night at Al Dana. Thank you and we hope to have you back again. Sincerely, Georges Farhat General Manager, Crowne...

Cluj-Napoca, Romania
Reviewed 3 days ago NEW

Wonderful location,great services,very polite and friendly personal.Big room with wiew,wonderful bathroom with cosmetics. Very clean and confortable room.Fridge,coffe and tea,fresh fruits.Breakfast was amazing.If i compare now the quality of hotel with european hotels this is the best. Nice swiming pool with bar.

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Helpful?
Thank carmenszasz
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear carmenszasz, Thank you for your comments about the hotel’s location, room, amenities, facilities and services. We are pleased to note that you had an amazing overall stay. We hope you will be able to try some more of our 13 restaurants and bars on your next visit. We look forward to having you back again. Sincerely, Georges Farhat General...

Indore, India
Reviewed 4 days ago NEW

Stayed with a group for a business conf . Very nice location , good rooms , good food .. Restaurant & room service staff is very helpful but front office staff is not so friendly and polite. Rest all is good .

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Helpful?
Thank zariradpl
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear zariradpl, Thank you for choosing Crowne Plaza® Dubai and for sharing a review here on Tripadvisor. We hope you had a successful conference. Your feedback will be shared with the management team and staff. We hope to have the chance to welcome you back again soon. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai

Portland, Oregon
Reviewed 4 days ago NEWvia mobile

I stayed here during a 7 day business trip. I got the king suite with a view of the coastal side of the hotel. As I arrived (late) straight from the airport the entrance driveway was way too small to accommodate the volume of people and cars that was coming and going from the main entrance. I go under it...

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Helpful?
Thank tstlkechkn
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear tstlkechkn, Thank you for choosing Crowne Plaza® Dubai and for taking the time to write a detailed review of your stay here on Tripadvisor. We are pleased to note that you had a smooth check in experience. We hope you were able to try some of our 13 restaurants and bars. Please note that we are few minutes away...

Doha, Qatar
Reviewed 5 days ago NEW

Although situated on the constantly busy Sheikh Zayed Rd, the rooms are reasonably quiet. Staff are friendly and helpful and the location makes getting around the city easy by taxi or metro. Plenty of restaurants and cafes around, although the hotel has good options. The hotel is in need of an extensive facelift. The rooms are beginning to look shabby...

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Helpful?
Thank ExpatTrails
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear ExpatTrails, We are thrilled that you had a good overall stay at Crowne Plaza® Dubai and thank you for sharing a review here on Tripadvisor. I will be glad to share your feedback with the management team and staff. We hope you were able to try some of our 13 restaurants and bars. We look forward to having you...

Noida, India
Reviewed 5 days ago NEW

Stayed in Crown Plaza Sheikh Zayed Road for 4 nights. We were 4 families with 4 kids. Hotel Location is the best Part. Your are in the middle of downtown Dubai. What more u can ask. Rooms are good, breakfast has vast variety including veg indian. We are vegetarian and they have lots of options for vegetarians also. Service is...

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Helpful?
Thank Tanvi T
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Tanvi T, We are thrilled to note that you had a wonderful stay at Crowne Plaza® Dubai and thank you for sharing a review here on Tripadvisor. Thank you for your comments about the hotel’s location, room and the breakfast. I will be delighted to share your feedback with the team. We greatly appreciate your recommendation and we hope...

delhi
Reviewed 1 week ago via mobile

Stayed in crowns plaza, sheikh Zayed Road for 5 nights with my 2 teenage daughters . The location of hotel is the best part . Rooms were clean and breakfast was awesome. Check in and check out was swift and staff was courteous . Many bars and eating joints at a walking distance and the harvester pub in the hotel...

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Helpful?
Thank umesh71
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear umesh71, We are pleased that you had an enjoyable stay at Crowne Plaza® Dubai. Thank you for taking the time to write a review here on Tripadvisor. Thank you for your comments about the hotel’s location, room and breakfast, as well as your check in and check out experience. I will be delighted to share your feedback with the...

Reviewed 1 week ago via mobile

Big hotel. A little old at this stage. My room had that smell of an old space. Small pool. Nice staff. Wifi with acceptable signal. Well located. But for the valur for money that we got (Below 150€) it is very acceptable.

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Helpful?
Thank Jorge P
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Jorge P, Thank you for sharing a review of your stay at Crowne Plaza® Dubai here on Tripadvisor. Your feedback will not go unnoticed but will be shared with the management team. We hope to have the chance to welcome you back as we continue to upgrade our products and services. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Productivity and comfort come together at Crowne Plaza(R) Dubai, which sits in the heart of Dubai's business district. With 15 meeting spaces, spacious guest rooms and wide-ranging amenities, we're redefining the business travel experience. Situated across the street from the Dubai World Trade Center, the Crowne Plaza(R) is one of the most conveniently located hotels on Sheikh Zayed Road. The Dubai Metro lies a few steps away, and complimentary hotel shuttles offer regular service to Kite Beach and the Dubai Mall. If you're in town on business, our dedicated team of event planners can help you execute seamless events in our innovative meeting rooms or our ballroom that accommodates up to 1,800 people. Stay connected with free Wi-Fi access throughout the hotel, and visit the business center for your printing needs. When you're ready to relax, cool off in our outdoor pool or unwind with a massage, sauna and steam bath at the Crowne Fitness. You can also meet friends or hold quick business meetings in one of our 13 on-site restaurants and bars. At the end of the day, enjoy the amenities of your guest room. Drift off to sleep with the help of our special Sleep Advantage system, which includes relaxing aromatherapy kit and ultra-soft premium bedding for the ultimate hotel accommodation in Dubai. ... more   less 

Additional Information about Crowne Plaza Hotel Dubai

Address: Crowne Plaza Dubai Al Nahyan Road Sheikh Zayed Rd, Dubai 23215, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $169 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Dubai 5*
Number of rooms: 568
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, IHG, Travelocity, Priceline and Hotwire so you can book your Crowne Plaza Hotel Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dubai Crowne Plaza
Crowne Plaza Dubai
Crown Plaza Dubai
Crown Plaza Hotel Dubai
Hotel Style:
#86 Business Hotel in Dubai
#86 Romantic Hotel in Dubai
#104 Family Hotel in Dubai
#126 Luxury Hotel in Dubai
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel Dubai staff and other travelers.
24 questions
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Questions? Get answers from Crowne Plaza Hotel Dubai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms facing the main road are noizy, so you may chose, those facing the back”
 of 5 bubbles Ernanim, 2 days ago | Read review
“Best wiew,best services”
 of 5 bubbles carmenszasz, 3 days ago | Read review
“Go for higher floors. View is very Good”
 of 5 bubbles tanvit2013, 5 days ago | Read review
“The premium suite is spacious”
 of 5 bubbles 566surin, 2 weeks ago | Read review
“Sheikh Zayed Road view”
 of 5 bubbles georgekU270KG, 3 weeks ago | Read review
5 of 5
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