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Crowne Plaza Hotel Dubai

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#128 of 534 Hotels in Dubai
Certificate of Excellence
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1,215 Reviews from our TripAdvisor Community

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Showing 1,035: English reviews
Scotland, United Kingdom
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was my first stay here in around ten years and pleased to see it has maintained good general appearance. The check in was friendly and efficient enough. Room well equipped if a little small. The club lounge was good with friendly staff and a nice selection of complimentary food and beverages. The only real negative was that the bar... More 

Helpful?
Thank Paul F
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Paul F, Thank you for choosing Crowne Plaza® Dubai once again and for sharing a review here on Tripadvisor. We are pleased that you enjoyed your check in experience. Thank you for your feedback about the room amenities, Club Lounge and the friendly staff. I will definitely be sharing your comments with the team. Your overall feedback will not... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We spend 3 days in this hotel evrything was great . the room was very clean and room services was very good . Hotel have a good location near to many resturants and close to metro station . I gone to many hotels in dubai but crown plaza is the best hotel i gone with good price . 👍👍👍👍

Helpful?
Thank hossein b
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear hossein b, We are pleased that you had a great overall stay at Crowne Plaza® Dubai and thank you for sharing it here on Tripadvisor. Thank you for your comments about the cleanliness, room service and location. We hope you were able to try some of our 13 restaurants and bars. We greatly appreciate your recommendation and we definitely... More 

Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed twice at this hotel during a business trip to the UAE and was extremely satisfied. The staff go out of their way to ensure your stay is enjoyable. The breakfast buffet offers a range of options from full English to Arabic served by smiling staff! A swimming pool is available on the 3rd floor - great for a relaxing... More 

Helpful?
Thank Linda A
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Linda A, We are pleased that you had an enjoyable overall stay at Crowne Plaza® Dubai. We hope you had a successful business trip. Thank you for your comments about the breakfast, swimming pool, location, variety of restaurants and the shuttle. We are delighted that our staff managed to exceed your expectations and made sure your stay is an... More 

Ourimbah, New South Wales, Australia
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Rooms are a bit dated we were on a non smoking floor but room still reeked of cigaret, good breakfast , don't book tours or attractions through hotel better prices on line. nice pool. lots of choice for dinner, cold beer available, kid friendly

Helpful?
Thank Kerrie M
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Kerrie M, Thank you for sharing a review of your stay at Crowne Plaza® Dubai here on Tripadvisor. We are sorry to hear about the inconvenience you encountered. However, we thank you for the comments for the breakfast, choices of food, pool and the hotel’s location. Your feedback will not go unnoticed but will be shared with the team.... More 

Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

There was definitely very good value for the money. The hotel is very busy with many restaurants and bars that are also frequented by externals.Thursday night got crowed the location is too close to the airport, but also close to many attractions. Metro is two blocks away and after two stops I was at the Burj Kalifa and the surrounding... More 

Helpful?
Thank Youhan Y
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Youhan Y”, Thank you for taking the time to write a review of your stay at Crowne Plaza® Dubai here on Tripadvisor. We hope you were able to try some of our 13 restaurants and bars. As you have pointed out, we are centrally located making us an ideal home for business as well as leisure travelers. We hope... More 

Lisbon, Portugal
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has a good location, walking distance to several restaurants, supermarket, pharmacy, etc. Dubai Mall is 5 minutes driving distance. The rooms are a bit dated, however nice and spacious. If you want to have nice views please ask for front location, otherwise you will have parking view. Regarding breakfast we found it ok, with a good choice of... More 

Helpful?
Thank T_Almeida25
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “T_Almeida25”, Thank you for choosing Crowne Plaza® Dubai and for taking the time to write a review here on Tripadvisor. We are pleased with your comments about the hotel’s location, spacious room and the variety of restaurants. Your feedback will be shared with the management team and will be used as we aim to continuously improve our products. We... More 

Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at this hotel during a quick stop-over on business. The hotel is nice, everything worked fine, there was definitely very good value for the money. The hotel is very busy with many restaurants and bars that are also frequented by externals.Thursday night got crowed and I recognized to be in the clubbing area of Dubai. The location is... More 

Helpful?
Thank Paul B
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Paul B, Thank you for choosing Crowne Plaza® Dubai and for taking the time to write a review here on Tripadvisor. We are pleased that you enjoyed your overall stay. Thank you for your comments about the hotel’s location and the variety of restaurants. We hope you were able to try some of our 13 restaurants and bars. We... More 

Ras Al Khaimah, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Me and my friend stayed only for one night. The hotel is kind an old fashion. But the service and the location is amazing. Some of the reception lady staff has to learn how to smile. Special thanks to Patrick from the reception. He granted all our requests like late check-out till 19.00p.m. Higher floor and etc. Room/ Pool/ Public... More 

Helpful?
1 Thank nadung2016
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “nadung2016”, We would like to thank you for choosing Crowne Plaza® Dubai and for sharing a review here on Tripadvisor. We are delighted that you had a nice stay overall. I will be glad to share your comments about the staff, service, cleanliness and amenities with the management team and colleagues. We strive to get better every time in... More 

Kuwait City, Kuwait
Level Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As always this hotel is my favorite for short business trips , but I must say its about time for serious renovation , the furniture is really getting tired, I love to keep coming back but really I might consider other options next time I'm in Dubai , staff as usual very friendly and helpful although they seemed overworked this... More 

Helpful?
1 Thank babamo
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear babamo, Thank you for your continuous support with Crowne Plaza® Dubai and for sharing a review here on Tripadvisor. We hope you had a successful business trip. We are pleased with your comments about the staff and service. I will definitely be delighted to share it with the team. Your feedback about the room and furniture will definitely not... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was incredibly good. It's glamorous and the bedrooms are big and comfortable and have a little kitchen and fridge. Hotel also has nice views over the city. Breakfast room has much variety of food. Italian restaurante Al Fresco has good italian dishes. Swimming pool area is also amazing, with incredible views. If I went to Dubai again, I... More 

Helpful?
1 Thank Adriana M
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Adriana M, Thank you for choosing Crowne Plaza® Dubai and for taking the time to write a review here on Tripadvisor. We are pleased with your comments about the room, view, breakfast and the pool. We are glad you were able to try Al Fresco and that you enjoyed it. We hope you will be able to try some... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Productivity and comfort come together at Crowne Plaza(R) Dubai, which sits in the heart of Dubai's business district. With 15 meeting spaces, spacious guest rooms and wide-ranging amenities, we're redefining the business travel experience. Situated across the street from the Dubai World Trade Center, the Crowne Plaza(R) is one of the most conveniently located hotels on Sheikh Zayed Road. The Dubai Metro lies a few steps away, and complimentary hotel shuttles offer regular service to Kite Beach, the Dubai Mall and the Dubai International Airport. If you're in town on business, our dedicated team of event planners can help you execute seamless events in our innovative meeting rooms or our ballroom that accommodates up to 1,800 people. Stay connected with free Wi-Fi access throughout the hotel, and visit the business center for your printing needs. When you're ready to relax, cool off in our outdoor pool or unwind with a massage, sauna and steam bath at the Crowne Fitness. You can also meet friends or hold quick business meetings in one of our 13 on-site restaurants and bars. At the end of the day, enjoy the amenities of your guest room. Drift off to sleep with the help of our special Sleep Advantage system, which includes relaxing aromatherapy kit and ultra-soft premium bedding for the ultimate hotel accommodation in Dubai. ... more   less 

Additional Information about Crowne Plaza Hotel Dubai

Address: Crowne Plaza Dubai Al Nahyan Road Sheikh Zayed Rd, Dubai 23215, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $113 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Dubai 5*
Number of rooms: 568
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Priceline, Travelocity, IHG, Odigeo and Agoda so you can book your Crowne Plaza Hotel Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dubai Crowne Plaza
Crowne Plaza Dubai
Crown Plaza Dubai
Crown Plaza Hotel Dubai
Hotel Style:
#86 Romantic Hotel in Dubai
#86 Business Hotel in Dubai
#105 Family Hotel in Dubai
#122 Luxury Hotel in Dubai
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