Swissotel Living Al Ghurair

Swissotel Living Al Ghurair

Omar Bin Al Khattab Rd Next to Al Ghurair Centre, Dubai United Arab Emirates
                  View of the Creek and Dubai's Skyline (from apartment 16th floor)
Traveler (243)
Panorama at the Al Ghurair Arjaan
360
Panoramas (58)
Swissotel Living Al Ghurair
Videos (1)
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$103
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About

4.5
#8 of 52 special hotels in Dubai
Location
4.5
Cleanliness
4.5
Service
4.5
Value
4.2
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Swissôtel Living Al Ghurair offers business and leisure travelers a unique hospitality experience within a thriving metropolis. With its inspiring blend of Arabic architecture combined with contemporary styling, the hotel apartment offers a calm haven for long and short-stay guests in the heart of one of Dubai’s bustling commercial and tourism districts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids pool
Airport transportation
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
24-hour check-in
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Flatscreen TV
Bath / shower
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Oven
Refrigerator
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
5.0 of 5 stars
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, French, Russian, Arabic and 8 more

Location

Omar Bin Al Khattab Rd Next to Al Ghurair Centre, Dubai United Arab Emirates
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 90 out of 100
90
Dubai Airport
Sharjah Airport
13.2 mi
See all flights
Union
6 minDubai Metro
4.5
4.5 of 5 bubbles689 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Swissotel Living Al Ghurair is well-regarded by many travelers for its cleanliness and well-maintained facilities, despite occasional maintenance gripes. Guests have lauded the spacious rooms, though a few suggest they could benefit from updates and more thorough cleaning. The hotel's efficient, friendly service sometimes slips, but on the whole, it's appreciated, as are the convenient amenities like direct mall access and kitchen-equipped rooms. While the atmosphere is generally found to be comforting, some find the decor simple and the lighting dim. Its prime location near a shopping mall and metro is frequently praised by guests.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory

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689Reviews23Q+A99Room tips
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Detailed Reviews
Discover786064 wrote a review Nov 2023
2 contributions2 helpful votes
Property's Favorite Review
5.0 of 5 bubbles
Excellent 👍 family vacation. The hotel rooms, facilities and location is so great. I booked a three bed room apartment and the apartment was clean, with nice view and great location. All hotel facilities are in very good condition.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JessicaG wrote a review Feb 2022
Chicago, Illinois187 contributions63 helpful votes
+1
4.0 of 5 bubbles
The Swissotel Living Al Ghurair was a great fit for our trip. We were first time visitors to Dubai, mom and 11 year old son. We were looking for apartment style accommodations with kitchen amenities, laundry options and close to public transportation. The two bedroom apartment had 2.5 bathrooms, full sized refrigerator and washer/dryer. It met all of our needs. We opted for the buffet breakfast each day. There were many options to choose from at breakfast although those options did not change drastically from day to day. Staff was always kind and helpful. We did have a small building emergency in our unit but engineering and housekeeping responded swiftly and made all repairs without us having to leave the unit and relocate to another. I did find it odd that no one addressed the incident at any time but was definitely happy with how the general staff attended to the problem. We used the pool on only one occasion but did enjoy it and there is an option to order food/drinks poolside. This location also had the added benefit that it is attached to the Al Ghurair Shopping Center which has a grocery store on the 1st level. We were able to make a quick stop for groceries without ever having to go outside which was helpful on that day that it rained. The Union metro is about a block and a half away and is a green/red station. It made traveling throughout the city quick and easy. Taxi's were also readily available. We would not hesitate to stay here again and would highly recommend it.
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Date of stay: January 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tunde Nagy, General Manager at Swissotel Living Al Ghurair
Responded Feb 4, 2022
Dear JessicaCgarcia, We very much appreciate your comments regarding your stay at the Swissotel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and your recommendations, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Clarissa wrote a review Mar 2021
Dubai, United Arab Emirates9 contributions
5.0 of 5 bubbles
We've stayed at the 2-bedroom serviced apartments for 10 days and the experience was really great. The apartment was cleaned daily and the hotel follows the strict covid protocols. Housekeeping Marvin was very attentive to our requirements, meticulously cleaned our rooms and very courteous. Ms. Hazel from the Front Desk was aslo very helpful attending to our concerns and responding to them quickly. The apartment exudes a luxurious hotel touch which greatly separates it from a normal apartment. The location is close to Metro, restaurants and within the same building of the mall which is a great plus points. I'm looking forward to our next stay here again.
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Date of stay: March 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dominic Arel, Other at Swissotel Living Al Ghurair
Responded Mar 29, 2021
Dear Clarissa Lynn B, Thank you so much for such a detailed beautiful feedback. We are delighted to have learnt that your 10-day stay in our Swissotel Living Al Ghurair has been an excellent one. We appreciate your highlighting your satisfaction towards the cleanliness level of our apartments in strict compliance with our AllSafe guidelines, our hotel's ambiance of luxury that makes Swissotel Living Al Ghurair special plus the very convenient location. Thank you for the recognitions mentioned to our colleagues, Marvin and Hazels' diligent assistance. Rest assured that we will inform them of your message who will be happy to learning the same. Look forward to welcoming you back again soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
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Handm wrote a review Jan 2020
2 contributions
3.0 of 5 bubbles
This hotel lists itself as a 5 star hotel but is more in line with a residence inn - however with less quality and service.

Check in was slow and incompetent. Cleaning is substandard with no replacement of the scratchy towels or adequate cleaning, and no other amenities were replaced. One of the televisions did not work at all throughout the stay and there were other problems like the balcony door being left constantly unlocked everyday. This was our first swissotel stay and likely last.

The positives are the location and they do respond when requested, however for it to fall into a 5 * as they claim they are, a lot of improvements are needed.

Having come from Abu dhabi from a real 5 star hotel, this just amplified our displeasure.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stranger wrote a review Apr 2021
Tashkent, Uzbekistan33 contributions24 helpful votes
5.0 of 5 bubbles
Hotel Swissôtel Living Al Ghurair is the best choice to the one who want to feel comfortable while living near the Centre of Dubai. Here you can have great experience with model service even among Accor Hotels. This hotel can not only surprise you with service but nice-looking rooms that can amaze even experienced visitors. What ‘bout my time being there, my expression by Hotel Swissôtel Living Al Ghurair wouldn’t be this great if it were any different from my previous words.
I would recommend it for everyone one who wants to have great quality service and rooms for low price
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dominic Arel, Other at Swissotel Living Al Ghurair
Responded Apr 11, 2021
Dear renatice, Thank you so much for such wonderful feedback via the TripAdvisor community. We are very happy to hear your recommendations considering the Swissotel Living Al Ghurair as the best choice in terms of convenient location, great service and nice looking rooms. We are grateful having you as our guest in the Swissotel Living Al Ghurair. Look forward to welcoming you back again soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Badredin B wrote a review Dec 2020
Dubai, United Arab Emirates91 contributions46 helpful votes
5.0 of 5 bubbles
This was my first Swissôtel long stay as we usually stay more in Sofitel and Fairmont but Dominic Arel the GM especially, made us very happy with it. As I always say a GM is like a ship’s captain, when he excels managing a hotel is like when a shipmaster ensures safety, security and well-being of both persons on board and crew. Dominic is such a captain as he does manage remarkably both Swissôtel Al Gurair Dubai (hotel & residence) and he is the one who made us feel home in this little oasis in the middle of the bustling and vibrating Deira.

Check In

Check-in was smooth but to be noted that some improvements need to be done to be aligned with the AllSafe initiative. There are some passports reader on the guest side behind the glass that separates FO and guests but still FO will take your passport and scan it on their side.

Room

Our appartement was facing the pool area and light exposed. Plenty of space plus a very large balcony. I liked the separate desk in the living room as I had a lot of work to do from the appartement and this was very convenient. Usual amenities were present : safety box, bathrobes, slippers, no Nespresso machine unfortunately but I brought mine hopefully, plenty of water bottles (replenished daily). The housekeeping staff are the most trained in this hotel as they know how to manage discretion and professionalism, we have always been happy when back to our appartement and notice it spotless, can’t mention all the team but special thanks to Khagendra and his colleagues who made our stay magic and did a great job!

Swimming Pool

Used it only once but quite decent to burn some calories and relax after a very active day or to start your day fresh. There is also a Spa located nearby but we’ve note used it.

Executive Lounge

I read some great reviews about the lounge in the hotel but had no time to use it.

Overall

A very centrally located Accor hotel in Dubai literally inside a mall (which has a small Carrefour) and lot of food options (has a Din Tai Fung downstairs but also a Paul) which makes it very convenient with top notch service. I would return without hesitation.
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Date of stay: November 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dominic Arel, Other at Swissotel Living Al Ghurair
Responded Dec 13, 2020
Dear Mr. Karimi, Thank you so much for sharing your detailed feedback following your recent stay at the Swissotel Living Al Ghurair. I appreciate receiving your kind words and definitely felt elated learning that you have been happy with your stay for all the experiences you had in our hotel. Thank you for choosing to stay at the Swissotel Living Al Ghurair and for giving us the opportunity to serve you. Please be rest assured that we have noted your comment regarding the check-in process related to passport scanning and I am with you that this must follow the ALLSAFE protocols. Thank you for bringing this matter to our attention. We have re-briefed and reminded colleagues to be always cognizant about this very sensitive safety and hygiene concern. Let me share your very positive comments to the team that would encourage and further motivate them to continuously perform above guest expectations. Surely, we will anticipate to welcome you and your family on your most soonest come back at the Swissotel Living Al Ghurair. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
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Mr.Issa wrote a review Feb 2020
Dubai, United Arab Emirates7 contributions4 helpful votes
5.0 of 5 bubbles
It was a family stay of 2 nights. The hotel is well maintained and extremely clean. The location was very central to offer walking around. Still they have all the facilities needed for a perfect getaway with spa, gym and a swimming pool. I would strongly recommend staying here as the price for a 5 star hotel is really made affordable. Forget to mention that the staff are extremely helpful and polite.
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dominic Arel, Other at Swissotel Living Al Ghurair
Responded Jul 7, 2020
Dear Issa_BGW, Thank you so much for the perfect rating! We are grateful of the time you have taken and the positive feedback shared about Swissotel Al Ghurair. We look forward to welcoming you back again soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
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Ummer Farooq wrote a review Jun 2020
Dubai, United Arab Emirates1 contribution
3.0 of 5 bubbles
For starters, the hotel was closed when i got to the reception and i wasn't informed neither via email nor a phone call. I was just told at the reception that i was being shifted to the other section in a one bedroom apartment instead of the Deluxe Suite that i had booked on the ALL ACCOR app (which also did not mention that the hotel is closed by the way). The staff was great to offer freebies for the inconvenience but i would still urge everyone to make sure before booking that the hotel is operational. Inspite of the staff trying their best to reconcile, i still did not get the stay i was looking for in terms of the booking.
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Date of stay: June 2020
2.0 of 5 bubblesLocation
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A P wrote a review Oct 2020
1 contribution2 helpful votes
1.0 of 5 bubbles
Very bad apartment was not up to standards with room safety and also very bad service standards have dropped in the matter of a year. Requests where made to hotel and nothing was done about it. Will not be staying here again.
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Date of stay: September 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sukina S wrote a review Apr 2021
2 contributions
5.0 of 5 bubbles
The apartments are larger than average Dubai apartments. Direct access to mall makes it very easy with the kids because there is a huge supermarket in the mall. The team is very good but they were too busy. They apologized whenever we waited in the queue. The metro is conveient if you dont have a car but if you stay in the summer make sure you rent a car as you need to walk to metro for 5 minutes. The pool was very nice and my husband was happy with the fitness gym.
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Date of stay: March 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dominic Arel, Other at Swissotel Living Al Ghurair
Responded Apr 11, 2021
Dear sukinas2021, Thank you for sharing your beautiful feedback following your recent stay. We are glad to learn that you liked Swissotel Al Ghurair especially our spacious apartments, its accessibility to the mall and supermarket, kind and welcoming staff and convenient location. Thank you for highlighting our wellness facilities like the pool and gym. Great to learn that you all enjoyed these facilities. Look forward to welcoming you back again soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
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Solo L asked a question Feb 2022
Montegrino Valtravaglia, Italy249 contributions97 helpful votes
L'hotel dispone di adattatori per la corrente Europa/Uk in camera?
Answer from paul
Nyon, Switzerland75 contributions59 helpful votes
No, you need UK 3pin adaptors
Victoriac86 asked a question Jan 2022
London, United Kingdom14 contributions
How far is the nearest beach please? And is there a shuttle?
Answer from Mohammed Yaqub Ali
Birmingham, United Kingdom3 contributions
The hotel provides a shuttle to La Mer beach three times a day. It takes about half an hour to get there. If you want to make your own way by other transport, then I recommend Al Mamzar beach. About 20 minutes with taxi. Have a nice holiday. Which in Dubai, you definitely will. Hope this helps.
msculit wrote a tip Mar 2024
Dubai, United Arab Emirates860 contributions111 helpful votes
5.0 of 5 bubbles
"Accessible by private and public transport. Just a mere 5-minute walk from the Union metro station when commuting via train."
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Wail-Almaimani wrote a tip Mar 2024
Mecca, Saudi Arabia29 contributions5 helpful votes
4.0 of 5 bubbles
"You can park your car down in basement. Elevators are difficult for apartments section for those who are traveling with kids."
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Franco F wrote a tip Feb 2024
4 contributions1 helpful vote
4.0 of 5 bubbles
"Avoid late morning breakfast as it can really get crowded."
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Tanveer A wrote a tip Aug 2023
11 contributions2 helpful votes
4.0 of 5 bubbles
"Please ensure that you check the rooms well and feet all faults immediately. Ask for higher level Ghurair centre is a very good shopping mal"
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Kamran Khan wrote a tip Jul 2023
Dubai, United Arab Emirates3 contributions2 helpful votes
5.0 of 5 bubbles
"Hotel location is very very good"
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Not the right property for you?
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PRICE RANGE
$94 - $147 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Al Ghurair Arjaan
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Muraqqabat / Deira
NUMBER OF ROOMS
192
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SWISSOTEL LIVING AL GHURAIR $102 ($̶1̶4̶1̶) - Updated 2024

Frequently Asked Questions about Swissotel Living Al Ghurair
Which popular attractions are close to Swissotel Living Al Ghurair?
Nearby attractions include Al Ghurair Centre (0.02 miles), Novo Cinema Al Ghurair Centre (0.1 miles), and Star Cinemas (0.1 miles).
What are some of the property amenities at Swissotel Living Al Ghurair?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Swissotel Living Al Ghurair?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Swissotel Living Al Ghurair?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Swissotel Living Al Ghurair?
Yes, free parking is available to guests.
What are some restaurants close to Swissotel Living Al Ghurair?
Conveniently located restaurants include Liwan Restaurant, Romantic Baka Restaurant, and Il Forno Al Ghurair Centre.
Are there opportunities to exercise at Swissotel Living Al Ghurair?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Swissotel Living Al Ghurair have airport transportation?
Yes, Swissotel Living Al Ghurair offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Swissotel Living Al Ghurair?
Yes, dry cleaning and laundry service are offered to guests.
Does Swissotel Living Al Ghurair offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Swissotel Living Al Ghurair?
The staff speaks multiple languages, including English, French, Russian, Chinese, Hindi, Japanese, and Arabic.
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