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Al Ghurair Arjaan

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85 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Cape Town Central, South Africa
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Site Inspection at this Hotel. Loved this hotel. Staff extremely friendly and accommodating. Metro 5mins walk away Rooms spacious and great for mid budget range families Spa great. Shopping mall below ....shop at Carrefour as great specials thru out the year.

Helpful?
Thank Razia A
alghurair_rayhaan, General Manager at Al Ghurair Arjaan, responded to this review

Dear Valued Guest, Thank you for posting a review following your visit in the Al Ghurair Arjaan by Rotana, Dubai. We greatly appreciate receiving your kind comments. We look forward to welcoming you back in the near future. With best regards, Timur Ilgaz General Manager Al Ghurair Arjaan and Al Ghurair Rayhaan by Rotana, Dubai More 

Dubai, United Arab Emirates
Level Contributor
5 reviews
4 of 5 stars Reviewed June 7, 2016 via mobile

Al Ghurair Arjaan services apartments has become a sort of second home for us whenever we want a short break but with no time to escape out of the city. It is set right in the middle of Old Dubai, yet when your within the hotel you feel like you've escaped the hustle and bustle of the city life. The... More 

Helpful?
Thank Thameena Y
alghurair_rayhaan, General Manager at Al Ghurair Arjaan, responded to this review

Dear Ms. Thameena, Thank you for your great feedback about Al Ghurair Rayhaan by Rotana. It is much of greater pleasure in offering our guest an unforgettable experience. Glad to hear that you enjoyed our hotel location, spacious room suite, facilities, kinds activities in Friday brunch and the healthy breakfast served as Liwan restaurant. We look forward to your future... More 

Yerevan, Armenia
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 6, 2016

there have everythingwhat you want, excellent service,there have just near union metro station,from rooms have a very nice view, down of hotel have a shopping mall go there and enjoy your moments in Dubai

Helpful?
Thank Erik A
alghurair_rayhaan, General Manager at Al Ghurair Arjaan, responded to this review

Dear Mr. Erik, Thank you for your great feedback about Al Ghurair Arjaan by Rotana. It is much of greater pleasure in offering our guest an unforgettable experience. Glad to hear that you enjoyed your stay with us. We look forward to your future visit with us. With best regards, Timur Ilgaz General Manager Al Ghurair Arjaan and Rayhaan by... More 

1 review
2 of 5 stars Reviewed May 25, 2016

I have been continually chasing a blocking fee of AED 3848.55 which was charged to my credit card "in the pretext of blocking security amount” I have made a dozen phone calls and e-mails and yet they have still failed to refund the amount. Instead the hotel ended up charging my card again for another AED 3848.55 (not to mention... More 

Helpful?
Thank T N
alghurair_rayhaan, General Manager at Al Ghurair Arjaan, responded to this review

Dear Valued Guest, Greetings from Al Ghurair Arjaan by Rotana Dubai! Thank you for your candid feedback and for sharing your experience during your stay in our hotel. First of all, we would like to apologize for any inconvenience we have caused you. We do not have any intentions of creating any disappointments with you. Each and every quest is... More 

A TripAdvisor Member
5 of 5 stars Reviewed April 1, 2016 via mobile

We stayed here on vacation at Arjan which is the apartment part of this hotel. Superb and amazingly spacious rooms with modern decor. I used the spa which was out of this world. After living in US for some 20 plus years I would say this was the best spa I have been to so far. I had a facial... More 

Helpful?
Thank A TripAdvisor Member
Fort McMurray, Canada
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 28, 2016

We stayed here for 2 nights using a company promo code which cut the price in half. The hotel is clean and the staff very friendly. The only confusing thing was the cab driver dropped us off from the back entrance, so to get to the lobby from the back, you have to take the elevator to the 4th floor,... More 

Helpful?
1 Thank Boeing_cptn
alghurair_rayhaan, General Manager at Al Ghurair Arjaan, responded to this review

Dear Valued Guest, Thank you for your great feedback about Al Ghurair Rayhaan by Rotana. It is much of greater pleasure in offering our guest an unforgettable experience. Glad to hear that you enjoyed with us. We look forward to your future visit. With best regards, Timur Ilgaz General Manager Al Ghurair Arjaan and Rayhaan by Rotana, Dubai More 

Sekondi-Takoradi, Ghana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 20, 2016

I was in Dubai in January and unfortunately heard of this hotel after i had already booked my hotel. I however had dinner there through my stay. and the level of service i was treated to was excellent. I remember Alex, Paulo and David among others going all out to ensure I had everything i wanted and that i enjoyed... More 

Helpful?
1 Thank Pauline A
alghurair_rayhaan, General Manager at Al Ghurair Arjaan, responded to this review

Dear Pauline, Thank you for posting a review following your visit in the Al Ghurair Rayhaan by Rotana, Dubai. We greatly appreciate receiving your kind comments. We will for sure let our colleagues Alex, Paulo and David know that you are pleased with their services. We look forward to welcoming you back in the near future. With best regards, Timur... More 

Kampala, Uganda
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 12, 2016 via mobile

Wowu...Let me just say that I enjoyed my stay and do not have any regrets for booking this apartment hotel. I traveled with my family towards end of December and stayed here for 6 nights. Location is perfect and it's just a 5mins walk to the metro station (Union). There is also a huge shopping mall within/besides the hotel where... More 

Helpful?
Thank raystephen
alghurair_rayhaan, General Manager at Al Ghurair Arjaan, responded to this review

Dear Raystephen, We are happy to hear your feedback after your stay with us. It is good to know that we met with your expectations.Your feedback will be shared to our whole team. We will anticipate for your comeback in the Al Ghurair Arjaan and Rayhaan by Rotana, Dubai. With best regards, Timur Ilgaz General Manager Al Ghurair Arjaan and... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 17, 2015

I stayed in this hotel 2 months ago, the service from one gentleman Mohsin was excellent. He provided a 7 star service in a 5 star Hotel. Mohsin was very helpful and made me realise that this was like my second home. I think because of him I will certainly come back to this wonderful hotel. Big Thank you Mohsin,... More 

Helpful?
1 Thank London1247
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 3, 2015

This is a great hotel in one of the best locations great staff , amazing rooms and the Ghurair Mall has all the food shops make sure to try out dennys and elevation burger ! ideal for staying with family or friends

Helpful?
Thank Lordbbm
alghurair_rayhaan, General Manager at Al Ghurair Arjaan, responded to this review

Dear Guest, Thank you for sharing a review following your stay in the Al Ghurair Arjaan & Rayhaan by Rotana, Dubai. We greatly appreciate receiving your kind comments as we continue to serve you the highest standard of hospitality service. We look forward to welcome you back in the very near future in the Al Ghurair Arjaan and Rayhaan by... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Family Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Al Ghurair Arjaan

Address: next to Al Ghurair City Mall | PO Box 6999, Al Ghurair Centre, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $128 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Al Ghurair Arjaan 4*
Number of rooms: 192
Reservation Options:
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Hotel Style:
#117 Family Hotel in Dubai
#202 Luxury Hotel in Dubai
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