...Sea too warm (cant blame the hotel) Location is a 20/30 min distance from Dubai...

...The location of the hotel is perfect for a beach holiday, but it's not very close to the city center...

...This location is family friendly and has everything you would want and need from the housekeepers to the cooks...

...It helps that the location on the end of the palm is perfect to give a feeling of space and tranquility, but the service from all of the staff is exemplary...

This review highlights the exceptional experience of staying at the Rixos The Palm hotel in Dubai, which has an excellent location in the Dubai palm area... The prime location, exceptional service, and attention to detail make the Rixos The Palm hotel an excellent choice for travelers seeking a comfortable and enjoyable stay...

...Location - it's the end of the palm so a taxis is required if you want to leave the resort, we did several times to vist the mall, marina, burj, etc however the taxis were easy 1 careem was always waiting outside the hotel, we downloaded the app so we could get taxis back but there were taxis points all over...

The hotel is amazing with a wonderful location, in my opinion the best in the palm, relaxing and great staff that does anything to make you feel special, special mention to Jayapal and satyam in the snacks bar with their outstanding service...

...Location is at the end of the Palm so not so easy to get to other areas like Jumeirah but that makes it more secluded and private...

...Amazing hotel, location is a bit remote but we knew it, as we had all inclusive package, it was impossible to be short of anything!...

...The staff turn in to your friends as they are so lovely they make the Rixos what it is yes the hotel is stunning and the location is beautiful but the staff make it for us...

The only disadvantages of the hotel is the location, it takes time to get to the end of the palm...

...Only inconvenient for people who want to visit Dubai is that their beautiful peaceful location comes with an additional time needed when heading to tourists points of interest...

...Overall, I love the location and most especially beauty and close proximity to the beach...

...The best location,kind staff, beautiful beach in Dubai!... Stakes at ToroLoco restaurant are not from this planet 😁 Beautiful location,great hotel,great stuff,worth money,every recommendation!...

...This hotel is a absolute gem and would highly recommend a stay here if you are in Dubai Location is wonderful at the end of The Palm with fabulous views from the room...

...As a couple we don’t tend to go back to the same hotel twice however would actually definitely return here due to the experience we had here and the perfect location and holiday that we had...

...Location is the best,best sea,never feels crowded...

Fantastic stay at the Rixos, spotlessly clean, great location, and the hotel staff were the best I've ever encountered, nothing seemed to much trouble...

This was our first visit to Dubai and had chosen the Rixos based on its location and the many positive reviews...

...The service is average, the food basic, surroundings mediocre, location awful (obviously no fault of the hotel just another reason not to book), staff okay... Location, this hotel is at the far end of the palm...

...Of course the atmosphere is created by the wonderful team of staff at the hotel, who truly do go far beyond ones expectations, from all the pool and bar staff, the teams in the restaurants including live musicicians and the front of house staff, especially Akniyet and Mark who constantly greeted me, offered to help always and never ever failed to smile...

...I found that the cool boxes around the place were a great touch so you had cold drinks at your disposal and also the staff would come round with icy cold cloths for your face ...

...They really do go over and above to make your stay special... On my son’s birthday he got balloons, a birthday cake (two actually) one in the room & one in the restaurant...

...The live band in the evening was so fun i loved the music...

...The housekeeping staff, particularly Irish, deserves special recognition for the lovely touches added to the room, such as the rose petals on the bed and heart-shaped towels...

...The room was really spacious, modern and bright, however, we were a little disappointed that there was no evening turndown service, which we would have expected...

...Very loud music until 11 every night... Pool area has loud music all day... But if you are conscious about the environment etc then it sits in your throat a touch after already having taken a 9hr flight...

...Evening's are more a chill out vibe with live music, one little pick could before them to have a slightly bigger area but we always manged to get a seat in the end...

...Love the landscaping and relaxed atmosphere and view across bay to the ‘trunk’ of the Palm. If I wanted to be ultra picky I think the decor while good is starting to grow dated compared to say an Ikos resort in Europe...

...Mehdi went above and beyond to arrange lots of decorations and personalised bits for her, Moustafa was super chatty and nice to Scarlett all the time he made her week very special and Lahcen is such a welcoming warm person and loved how the guys spoke Spanish such a surprise to see such well spoken and educated staff... Kangoo jumps is one of my favourite excercise and her class was great, her energy was awesome, easy to follow steps for everyone not making you feel like you are struggling too much but rather just created a friendly fun atmosphere...

...CON The only downside is that the beach plays very loud often 'club' music and if you sit any where near the outside gym area you aslo have additional conflicting 'club' music playing, It seems the staff enjoy the loud music around the pool and the beach more than the guests as quite a few guests mentioned this and on our first trip we also struggled with the loud music as a family resort you would expect it to have low and calm/ relaxing music so you can relax...

...Additionally, there was an esky filled with ice and water bottles which was a great touch in the heat... They even made us towel animals, and left a birthday surprise with roses on my bed...

...We spent considerable amount of time in the bar not only because of the cocktails, but also because we really enjoyed the jovial atmosphere...

...Two negatives that we found were that there was no real communal area where you could share a drink in a non smoking atmosphere, i am aware of the difficulties of operating in a ‘dry country’ and its associated restrictions. The other is that the bedrooms whilst a really good size could do with a revamp...

...The small touches at the beach like sea swings, hammocks and pirate shop cabanas were beautiful... The live music and staff at the highlights bar each evening was exceptional service and entertainment... I can’t put into words how good The Rixos The Palm is!...

...However the close family feel and efforts from the kids clubs entertainers at the Rixos was another level...

...The cleaner on the first floor decorated our bed for my hubbys birthday and put birthday cake, sparkling juice and glasses in our room when we got back from a day out...

...But to top it off, he helped arrange a wonderful display in our bedroom on our first wedding anniversary and then hand delivered a rose, with a photo to Mrs Roberts, that has been arranged by Mr Roberts, during breakfast...

...On our anniversary the bed was decorated with flowers and a bottle of champagne was left in the room with chocolate cake...

...The Italian O’Livo is excellent and the live musicians give it a great atmosphere... It’s a great gym with a real good vibe with a great sound system...

This review highlights the exceptional experience of staying at the Rixos The Palm hotel in Dubai, which has an excellent location in the Dubai palm area. Despite some initial issues during check-in, where the family rooms were located far from each other, the hotel staff took immediate action to resolve the problem, which was greatly appreciated... The housekeeping staff, particularly Irish, deserves special recognition for the lovely touches added to the room, such as the rose petals on the bed and heart-shaped towels...

...We were sent to get some breakfast and our room was ready on our return. We received a complimentary upgrade from a junior suite to a senior suite... The room was very spacious with good space for our family of 4... My only minor issue with the room is the hairdryer requires the user to constantly hold in the button for it to work...

...The rooms are huge, we were upgraded from a Junior Suite to the Senior Suite, it was absolutely huge. So much space and with travelling with two younger children it had a separate master bedroom and bathroom... I will be 100% booking again for next year...

...We had senior suit room, which turned out to be large, with 3 balconies with magnificent views, two tropical showers and two water closets. It gave privilege to have chat with room service (Victoria&Nazgul worked very good), where we could book a restaurant or cabanas very easily or solve any problem...

...He was able to organize a room upgrade which has made our honeymoon even more special and he’s always offering a helping hand with a warm and welcoming nature...

...Special thanks and gratitude to Perera our amazing room attendant. The room cleaning was flexible and always at our time, he made nice surprises and towel figures for children...

...Special thank you the housekeeping team- Tha Pye for organising beautiful flowers for out room and preparing most romantic bubble bath with rose petals, it was very much appreciated after a long day sightseeing. Also sincere thank you to Sarooj who cleaned our room every day, you’ve been a star...

...We checked in at 3 in the morning and the reception staff organised complimentary room service when we got to our room. Our room was beautiful and really spacious with a view over the cabanas below and over onto the palm...

...The room (junior suite 2201) was amazing. Very spacious, which meant our teenage Son had his own space... We had a room at the front of the hotel, had amazing views... Our room was kept so clean by our cleaner called Sooraj, and he would often leave roses and towel designs on our bed... He even put a clothes airer in our room when he noticed we were trying to dry clothes, as our room didn’t have a balcony ...

...Our cleaner Mohammed Nasik was so thorough and wonderful, creating new animals each day from towels and always keeping the room spotless...

...We stayed in the 2 bedroom family suite, which is essentially a maintenances apartment, and not maintenances very well...

...We had a few issues with our room but it was rectified very quickly and wine, chocolate and fruit were left in our room which was very much appreciated... A special thank you to Michael (assistant front office manager) for arranging a trip with transport to the Burj Khalifa as a goodwill gesture for the issues regarding our room...

...I booked 5 rooms at this hotel in September for a work trip for 3 nights (circa £750 per room per night)... One positive was the rooms were actually okay... They do need a refurb though, they look a bit tired... Although I did book a premium sea view room and they gave me what must be the worst room in the hotel (pic/view attached) this was rectified after a long wait and they moved my room In summary this place is 4* establishment... Save some money on the hotel and spend it around town...

This was our first Rixos experience as we wanted to booked an all inclusive holiday and it turned out to be one of the best hotels we have stayed in ever , the hotel is spotless especially by the pool and also the rooms which are cleaned daily , the food was exceptional both morning and night , especially in the Italian and steak restaurants on site which you will need to book a week in advance with them being so busy , the staff were brilliant , big shout out to Melvin behind the bar in the Loco steak house as he didn’t stop each night with the cocktails being spot on!...

After our wonderful 18 night first stay here in May, we returned for 17 more nights commencing on September 5th...and thoroughly enjoyed ourselves once again. After a slight problem with the first room we were shown to, the following day we were moved to room 1430 which was fine... Once again, our room attendant was the lovely Abadul, who looked after us extremely well... Room amenities, tea, coffee, creamers etc were always well replenished, as were the bathroom toiletries, and Abadul cleaned the room exceedingly well...

...The rooms service is just perfect, you don’t need to worry that your room will not be cleaned. What I really loved is that the rooms are equipped with intelligence lighting that is easy to operate...

We have just returned from 14 nights at Rixos Palm , a group of 14 adults, we meet up twice a year to holiday together in UAE, this has been the best hotel we have visited.From start to finish we were looked after to a first class standard, Adora head of housekeeping and Michael front desk manager were on hand 24/7 delivering everything the group required, which included in room VIP amenities, delivered beautifully by Prijith and Sandeep, this was to celebrate birthdays and graduations,also Akshay who maintained our room to the highest standard of cleanliness and would call early evening to see if we needed anything and would we require turn down service...

This hotel offers simply everything in the best quality... The room was wheelchair accessible and when there was trouble because the bed was too high...

...We stayed in a premium sea view room, which was massive, with all amenities you could ever need, and also had amazing views. The overall quality of the rooms, the pool area, the beach as well as the food and the services were truly outstanding... Our special thanks and appreciation go to Adora who is the housekeeping manager, Adora and her team work extremely hard every day ensuring that the hotel and rooms are cleaned to an extremely high standard... She took time out of her day to walk around the hotel and pool area asking if everything was ok in the rooms and to let her know if anything further was required...

...We stayed in a sea view room and the view was beautiful to sit out on the morning having a coffee or late at night...

...My first ever experience of all inclusive and I felt that this made the hotel extremely excellent value for money and even without needing to mention the free access to Atlantis Waterparks...

...Trips are expensive if booked from the hotel... Price for taxi to old Dubai was approx £40 but was 45 minute drive, so cheaper than the UK...

...Our first time at this hotel and enjoyed the all inclusive package... They only guarantee 3 slots at the a la cartes for a 7 night stay (which we booked before our arrival) but we managed to get bookings for 6 out of 7 nights choosing to go to Asian night at the buffet the other... There’s a shuttle bus but was only 20 dirhams in a taxi including tip...

My sister and I spent a week here and it was worth every penny...

...He or she deserves a bonus along with their team... The resort is well worth the money... Great view of Dubai from our premium sea room... Make full use of all inclusive as elsewhere snacks, drinks, taxis ultra expensive... City taxis cheaper than Uber unlike elsewhere...

...That’s why we booked all inclusive and it was absolutely worth it with the prices of food and drink down town...

...Drinks, all premium brands with no short measures. Sunbeds a plenty without the European reserving at silly o'clock... Premium sea view double room that was exceptionally clean, like the remainder of the hotel...

...The all inclusive package is a great addition, premium drinks and good food...

...We got the aqua venture water park tickets again this is really good value, free transfer to and from hotel to atlantis - amazing day. Overall we had a really good time the ultra all inclusive was great value for money, as food & drinks are so expensive everywhere else... Taxis price is cheap for distance travelled but don't forget to factor this in...

...For the money paid, it was value and we have no qualms or complaints at all which is amazing really… Would like to thank 2 people in particular: Lakshitha the team leader in the main restraunt, took looking after people to a new level... On the evening of our anniversary, we were booked into one of the a la Carte restraunts in the hotel, but when we got to sit down, it was just not for us at all... We were looking forward to our steak but atmosphere was a bit Sports bar kind of vibe so we walked out and went to the Turkish main restraunt instead... Outstanding on every point from safety to nurturing and making a bond with the children and the parents too...

...The value for money is unbelievale especially in Dubai. We normally stay at the JZS but after staying there for the last time in October, we decided to give an all-inclusive a try... We paid probably 50% more to stay here HOWEVER, We saved ££££s on spending money!...

...I also used the spa facilities and had a facial and full body massage, which was expensive, but sublime... it was a special treat from my husband...

...All inclusive package- good value and rooms very comfortable...

...On the days where we ventured out to play golf, jet ski or visit Dubai, the hotel provided very reasonably priced taxis and also picked us up from our destinations...

...This hotel is excellent value for money and my only observations, not criticisms, are it would benefit from an indoor bar as pre-dinner drinks etc outside in the heat and humidity lose appeal when dressed in a suit and tie for dinner...

I decided to make a short review of this wonderful hotel because I regularly travel to Dubai for business and holidays, and you know how hard is to find a nice place where you can get the best of services at a reasonable price. We know that Rixos is not the cheapest hotels network in the world... But we overpay to anything what concerns to being in Dubai at the season time for much worse quality... For the very reasonable price you get almost all ultra-services included except of some top liquors or maybe sigars (of course if you’re a smoker)... The water is clean, the sand is perfect...

...This hotel is excellent value for money and my only observations, not criticisms, it would benefit from an indoor bar as pre-dinner drinks etc outside in the heat and humidity lose appeal when dressed for dinner. We have been coming to Dubai for 9 years and stayed at many hotels, all five star; but Rixos the Palm is by far the best all-inclusive – a superb team lead by Mr Murat Zorlu who we met during our stay, who explained that it is important his staff are happy – a great ethos which is certainly paying of!...

...I booked 5 rooms at this hotel in September for a work trip for 3 nights (circa £750 per room per night)... Plastic glasses, poor quality, also, worth noting, most premium drinks you have to pay for and are not included... Lots of supplements (50% of the menu) that you have to pay for... I wouldn’t consider wasting money on Rixos if you are a foodie... Although I did book a premium sea view room and they gave me what must be the worst room in the hotel (pic/view attached) this was rectified after a long wait and they moved my room In summary this place is 4* establishment... I’m not sure if COVID has affected the quality but if your looking for 5* go elsewhere and do not be lured in to the ultra all inclusive branding... Save some money on the hotel and spend it around town... I could go in to far more detail but if I were you, avoid this place at all costs unless your a fan of average food, okay service, terrible drinks (essentially all the reasons you’d bill ultra all inc) Worth noting, I did send my thoughts to the hotel... They did offer me the chance to obtain a better rate for the future but I didn’t respond as I would never stay in a Rixos again...

...It has a quiet, sophisticated ambiance, and the food is superb.... The All Inclusive package truly is the most " All Inclusive" deal we've ever had in many years staying in 5 Star AI hotels in the UAE.. it's great value, very wide ranging, premium brand drinks, and so many things that would be chargeable in other UAE hotels are included...

...A tip here was if you didn’t want to restrict yourself at water park then it’s really easy to get a taxi back to hotel instead and by memory it was only about £10 for the taxi as well...

...Quality bathroom products are provided to guests as standard (L’Occitane) and no expense is spared by the hotel in any area... Rooms are cleaned to a high standard... The hotel is kept pristine throughout...

...There were three people who made our stay extra special two were the pool attendants who wouldn’t let us lift a finger shanka & Widi you are absolutely fantastic always smiling even in the red hot sunshine you never let us down 😘another lady I would like to mention is Ni Luh you went above and beyond to keep our room spotless and made the beds look beautiful with amazing attention to detail !...

...Staff was excellent and very attentive, everyone starting from the front desk to guest relations, luggage handlers, bar staff and cleaners. Our room (sea view) was spacious and very clean... Bathroom was very big with nice free standing bath and double sink... We had all extra items provided included tooth brush kit, shaving kit etc... In the room there was decent iron and ironing board as well as hair dryer... Food at the buffet was nice and always fresh...

...We also really enjoyed the pool and drinks around the pool bar The beach was amazing with the landscape and how clear the water is and you can walk in it The rooms are very wonderful and the view is wonderful from the balcony Our deposits are made by the cleaners who are interested in the rooms and the hotel We were waiting for restaurants to enjoy meals there...

As this is out last day at the hotel we just wanted to say how wonderful everyone has been and how well looked after we feel... Special thank you the housekeeping team- Tha Pye for organising beautiful flowers for out room and preparing most romantic bubble bath with rose petals, it was very much appreciated after a long day sightseeing... Also sincere thank you to Sarooj who cleaned our room every day, you’ve been a star...

...As soon as we pulled up in the taxi the service was impeccable... Our room was kept so clean by our cleaner called Sooraj, and he would often leave roses and towel designs on our bed... The whole hotel and grounds are spotless and so well maintained... I can’t praise this hotel enough, best hotel I think I have ever stayed at...

...It was cleaned impeccably by Mohammed Nasic who created animal towel designs on the bed... Farouk was amazing each day and helped us with towels and beds...

...Our cleaner Mohammed Nasik was so thorough and wonderful, creating new animals each day from towels and always keeping the room spotless...

...Shown by a lovely gentleman to the desk where two lovely girls get your wristband , tell you about daycation and provide some fluffy towels ... At the end of the day the lovely shower room to get changed ...

...To Aruk who put our towels out each morning on our favourite sun beds and made sure we were comfortable. To bubbly Nelson who provided me with my morning cappuccino on my sun bed and made sure our water box was always filled especially with ice... To the guys who cleaned our room and filled the mini bar with my favourite chocolate, a big thank you... To Matthew from Mauritius of the reception desk and all the ladies who constantly kept the toilets beautifully clean...

Very lovely hotel, very clean with very friendly staff... He always served us drinks and ensured our towels were ready and made us laugh and very happy!... Moreover he made sure our water box was always filled especially with ice and water!...

...The location , hotel and the cleaner was amazing. The cleaner on the first floor decorated our bed for my hubbys birthday and put birthday cake, sparkling juice and glasses in our room when we got back from a day out...

...Beaches are spotless and within walking distance of the pools, literally 20 feet away...

...This was our first Rixos experience as we wanted to booked an all inclusive holiday and it turned out to be one of the best hotels we have stayed in ever , the hotel is spotless especially by the pool and also the rooms which are cleaned daily , the food was exceptional both morning and night , especially in the Italian and steak restaurants on site which you will need to book a week in advance with them being so busy , the staff were brilliant , big shout out to Melvin behind the bar in the Loco steak house as he didn’t stop each night with the cocktails being spot on! We had a sea view suite which was massive , located on the 1st floor with a Brilliant view of the palm and also the city , was kept clean each day by the exceptional cleaners...

...Room amenities, tea, coffee, creamers etc were always well replenished, as were the bathroom toiletries, and Abadul cleaned the room exceedingly well...

We have just returned from 14 nights at Rixos Palm , a group of 14 adults, we meet up twice a year to holiday together in UAE, this has been the best hotel we have visited.From start to finish we were looked after to a first class standard, Adora head of housekeeping and Michael front desk manager were on hand 24/7 delivering everything the group required, which included in room VIP amenities, delivered beautifully by Prijith and Sandeep, this was to celebrate birthdays and graduations,also Akshay who maintained our room to the highest standard of cleanliness and would call early evening to see if we needed anything and would we require turn down service...

...Our special thanks and appreciation go to Adora who is the housekeeping manager, Adora and her team work extremely hard every day ensuring that the hotel and rooms are cleaned to an extremely high standard... She took time out of her day to walk around the hotel and pool area asking if everything was ok in the rooms and to let her know if anything further was required... Also must mention the pool and sunbed guys work extremely hard, Masud greeted us every with a smile and brought us towels and placed our sunbeds in our favourite spot...

...The staff could not do enough for us, with some lovely little surprises along the way ♥️ Everything in the room was always spotless with a lovely greeting everyday from our house keeping team...

...The rooms service is just perfect, you don’t need to worry that your room will not be cleaned... The water is clean, the sand is perfect...

...From the staff to the resort itself everything is just perfect... Our room cleaner Sudheer was absolutely brilliant and would go above and beyond for us, very creative with the designs when making the bed was a very lovely hard working man ( so thank you ) the Rixy kids club team were amazing our daughter Thea loved them, face painting and cooking was a personal favourite for her and the team were great and made her feel very welcome, the mini Disco was brilliant every night especially when they dressed up as baby shark 🦈 honestly a great team there...

...Food was delicious, themed nights especially and we loved Toro Loco so much, the manager in there was so friendly (sorry can’t remember his name and also another guy who works there was so much fun and really wanted to get to know the customers, they really cared). Special mention to Cappuccino from the juice bar - what a legend!... Special mention to Mariana and Furkan (great classes and brilliant personalities, we were sad to say goodbye to them)...

...From the moment we checked in until we checked out the service, staff and attention to detail was out of this world. It was my hubbys 50th birthday celebration and we chose this hotel to stay and celebrate... They made us feel like royalty, during the day around the pool and beach they always asking if you want drinks bringing face cloths to cool down, nothing is too much trouble... The cleaner on the first floor decorated our bed for my hubbys birthday and put birthday cake, sparkling juice and glasses in our room when we got back from a day out... I couldn’t fault anything about this hotel... It is exceptional and it made our first stay in Dubai a dream come true... Also have to mention Javeed he made us feel so welcome and he is so funny with his jokes he is class... Well done to all at The Rixos, you work so hard to ensure guests have the best time and experience at your hotel...

...The hotel grounds are stunning and the staff goes the extra mile to ensure that the guests are happy. My mum has a black pepper allergy and Qassim (the chef) met her every time she entered the dining room, introducing her to all the dishes she could eat and cooking one from scratch, if there wasn't anything safe... Seban at the pool was very attentive and great at predicting your every need-he knows the cocktail you want before you do!... Michael the Manager was always around when needed and very tactful... Food was delicious and beautifully presented and the service was perfect...

...The energy they put into giving children the most magical experience was effortless and endless and from day to night the activities they provided were outstanding. From baking, aqua fun, yoga, face paint, kids carnivals ending each day with the best disco and entertainment, they provided it all and made parents and children all feel so welcome... The rooms were immaculate, cleaned daily to an extremely high standard... The beds were so comfy we couldn’t believe how deeply we slept and the mini bar always stocked back up daily... The poolside waiters and restaurant waiters always go above and beyond to get you anything you want and everyone was just so chatty and some of the most friendly people we have ever met... Just overall a very kind, caring and immaculate hotel...

...From the minute you arrive you are welcomed with a smile . Shown by a lovely gentleman to the desk where two lovely girls get your wristband , tell you about daycation and provide some fluffy towels ... I love the beach so spent the day at the beach where Amhet and Shankhet looked after us , never did we get thirsty in the warm Dubai heat they were always on hand to get us a cold drink , water also provided in a cool box ... Breakfast and lunch provided in restaurant , loads of choice to suit everyone... Throughout the day snacks provided ice cream , ice lolly, fruit and nuts so never hungry ... The lovely Anna at the fitness invited me to join in the fitness classes but I declined due to being lazy at the beach ... At the end of the day the lovely shower room to get changed ... The day was so good we returned a further twice this week ... This daycation is made special by the amazing staff ...

...Thank you to Usman for allocating us a 2 bedroom superior suite. My family of five were so impressed with the high luxury standard and cleanliness of the suite... We were helped daily but Mathew and the guest relations team to accommodate us with booking the Italian and then Steak house... All the pool side staff, Masud, made our stay even more comfortable at a beach cabana... Wilson and his team, Shankar and Imbriham were always happy to take drinks orders and deliver fruit platters to the cabana and beds... Slush, Ice Cream, Fresh fruit were all available for my children... The seafood restaurant served bar snacks and salads for lunch, and also the buffet had a huge selection breakfast, lunch and dinner... The rixy club has a huge water slide and pool for children to play with lifeguards ans staff that go above and beyond... Mr basile, manager was amazing at accommodating our late check out and very courteous... All my family loved him, he is an asset to the hotel... Free entry to the Atlantis Water Park And Free Shuttle included in the mall...

...The staff are wonderful, especially Omar at reception. We have stayed here 3 times now and we love the ALL inclusive concept... The pool can get very busy, if you could serve alcohol at the 2nd pool that would make a big difference, not sure why that area is alcohol free...

Our family of four recently stayed for 6 days at this superb hotel... Perhaps the unique selling point of this hotel is the staff... From the team assigned to looking after us throughout our stay (Mehdi and Henna) through to the lads serving us drinks throughout the day, they were relentless in their efforts... Despite it being hard to pinpoint individuals, we were particularly impressed with the superb service provided by the pool bar waiter Frederick and also the first class attention given to us by the exceptional young waiter Sumit in the main restaurant... On the days where we ventured out to play golf, jet ski or visit Dubai, the hotel provided very reasonably priced taxis and also picked us up from our destinations... If you want to visit Dubai and experience the highest levels of service and hospitality, Rixos the Palm should be high on your list...

...As this is out last day at the hotel we just wanted to say how wonderful everyone has been and how well looked after we feel. Bar and restaurant could not be more attentive... Special thank you the housekeeping team- Tha Pye for organising beautiful flowers for out room and preparing most romantic bubble bath with rose petals, it was very much appreciated after a long day sightseeing... Also sincere thank you to Sarooj who cleaned our room every day, you’ve been a star... Thank you for having us here and hope to come back soon...

...We had such an amazing time and were treated like royalty by all the staff. What stands out is the friendliness of all the staff who can’t do enough for you... Congratulations to the chefs and all the kitchen staff... We need to shout out to a number of staff who made our holiday so very special for us... Yasin Keskin the manger of the steak house was so attentive, highly respected by his staff who genuinely listened to everyone, a truly lovely man and exceptional manager... To Osama who always made sure my favourite wine and my husband’s water (that’s all he drinks!)... In fact everyone in all restaurants and buffet were the same – you never had to wait for a drink... To Aruk who put our towels out each morning on our favourite sun beds and made sure we were comfortable... To bubbly Nelson who provided me with my morning cappuccino on my sun bed and made sure our water box was always filled especially with ice... To lovely Stini and her husband who greeted us every day with a smile in the buffet and always had the time for a little chat and wish us a lovely holiday... To Katherine who seemed to do shifts in different restaurants!... To Monir on the excursion desk who always suggested places for us to visit and to Cherlan who drove us on a couple of occasion – I get car sick an feel dizzy in a car so he drove us so carefully... To the guys who cleaned our room and filled the mini bar with my favourite chocolate, a big thank you... To Javeed who was a little man with the biggest heart that you could ever wish to meet who kept all the guests entertained in the lobby... To Matthew from Mauritius of the reception desk and all the ladies who constantly kept the toilets beautifully clean... To all the staff that we never actually met but contributed to making the Rixos such an amazing place to stay, thank you...

...As soon as we pulled up in the taxi the service was impeccable. We were offered something to eat, but declined as we just wanted to get some sleep... Very spacious, which meant our teenage Son had his own space... Our room was kept so clean by our cleaner called Sooraj, and he would often leave roses and towel designs on our bed... He even put a clothes airer in our room when he noticed we were trying to dry clothes, as our room didn’t have a balcony ... Ask for the pineapple for dessert, you will see why 😁... The staff often come around asking if you are ok for drinks... There are lifeguards around the pool at all times... All the staff deserve a big shout out... First class service from each and everyone of them... I can’t praise this hotel enough, best hotel I think I have ever stayed at...

This hotel offers simply everything in the best quality... Freshly made iced teas, long drinks, cocktails, mocktails... There is even a fruit bar at the main pool where you can have fresh fruit plates prepared... The room was wheelchair accessible and when there was trouble because the bed was too high... There is a pool with a bar and access to private beaches... There are service staff to bring your drinks and snacks to your staring lounger... Basically, there is a cooler with water at each lounger... If you are ever late to the buffets and the evening buffet is prepared... You can feast you through the Istanbul Patesserie in the lobby... There are sandwiches, tea, coffee, incredibly delicious cupcakes, baklava and snacks... The Kids Club for children and their staff are great and lovely!... By the way, there is a lifeguard at every pool, no matter how small or large, and two lifeguards on the beach as well... All the waiters and waitresses To the room service To the staff at the bar (cappuccino) and everyone else!!!... It was an incredibly nice and relaxing stay worth every penny...

...The staff were all fantastic, they are so kind, helpful and very friendly... Visited two of the Ala cart restaurants which were fantastic... We spent everyday at the beach where the staff went out of their way to make your stay special from putting towels onto your chosen beds to constantly bring drinks without having to ask... We had a few issues with our room but it was rectified very quickly and wine, chocolate and fruit were left in our room which was very much appreciated... We received excellent customer service throughout the hotel from all staff and in my opinion the staff make this hotel a great 5 star resort... A special thank you to Michael (assistant front office manager) for arranging a trip with transport to the Burj Khalifa as a goodwill gesture for the issues regarding our room... Thank you Rixos for a wonderful holiday...

The hotel is fabulous, 30 minutes from the airport and a few minutes away from The Atlantis. We were given free water park passes to visit if we wished... However, we went out a couple of times on the shuttle bus and took the Metro to Expo... The hotel rooms are beautifully clean, lovely comfortable beds with breathtaking views of the gulf... Complimentary mini bar was replenished daily( although there were so many delicious treats to be had all day, we didn’t need to use it,) if by any chance you were peckish, there is fresh fruit station and a coffee bar serving fancy cakes and sandwiches... It is an All Inclusive hotel and the standard is incredible... If they think you need some assistance/directions/drinks, they literally run over to help... John in the Highlight bar was fantastic, drinks ready as soon as we sat down... Yusuf the Assistant Manager at Turquoise, the fish restaurant during lunch and in the Shisha bar in the evening, was great too... Wilson at breakfast gave us some history and details on the hotel and again, so kind and helpful... Sajad had us chuckling and was professional but very entertaining!... Naresh looked after us by the adult only pool, so attentive... We struggled to use the ice bucket to open our beers, within seconds we had a proper bottle opener brought to us... The staff added some lovely luxury to our stay... We came as a couple, but there is a kids club, 2 huge family pools ( which the kids seemed to love in between their ice creams!...

...The staff could not do enough for us, with some lovely little surprises along the way ♥️ Everything in the room was always spotless with a lovely greeting everyday from our house keeping team. Big bonus too, was the mini bar was fully re stocked everyday FOC and would even change some of the soft drinks to more of your favourites (a common theme in this hotel is that nothing is too much trouble!)... The pool area staff were all incredible too, serving an array of branded alcoholic/non alcoholic drinks all day and making each day lots of fun... You were looked after at your sunbed with beds being set up daily as you arrive and your towels laid out for you with drinks service to your bed - just wonderful 🍹 Every member of the team in all restaurants were also just amazing, so attentive making sure you had everything that you needed!!... The guest relations / reception / Excursion teams were always so friendly and always so helpful... A special shout out does have to go to Javed who is just exceptional at what he does... My husband lost his wallet on our last day and Javed pulled out all the stops for us and relocated this for us and has kept us fully updated...

I decided to make a short review of this wonderful hotel because I regularly travel to Dubai for business and holidays, and you know how hard is to find a nice place where you can get the best of services at a reasonable price... For the very reasonable price you get almost all ultra-services included except of some top liquors or maybe sigars (of course if you’re a smoker)... Besides perfect food, you going to leverage there a perfect service and culture spirit of the place the restaurants are reflecting Italy, Stake Pub, fish restaurant etc... The rooms service is just perfect, you don’t need to worry that your room will not be cleaned... The service personnel are very kind and supportive... I never got bad or questionable experience with the service or any request I had... To conclude, I highly recommend this hotel for the business and leisure... I would also like to convey my special thanks to the Customer Relations Manager Usman, who arranged my being in the Hotel and made my family time in the hotel wonderful...

...The staff are incredible and so helpful and polite. From the guy who meets you when you have picked up your towels and finds you a couple of sun beds and brings round cold towels to cool your face on a regular basis, through to the always cheerful man who cleans the room and the staff in both the restaurants and bars who are always so eager to help... On our anniversary the bed was decorated with flowers and a bottle of champagne was left in the room with chocolate cake... I cannot fault the hotel at all and will definitely be back...

...The hotel and staff cannot do enough for you. The room was great and cleaned really well everyday and the free mini bar re stocked daily by parera... Both the steak restaurant and the Italian restaurant served great food and had really really friendly staff... Melvin did an awesome job behind the bar in the steakhouse... The pool bar staff were excellent and kept us stocked up on cocktails all week... Sioban and Sher were great and kept us entertained all week... Plenty of sun beds and the staff would move them to wherever you wanted them... There's also free tickets to the Atlantis water park with free shuttle twice a day The only thing missing is an inside bar as the 2 outside bars were too hot to sit in for long periods...

...We arrived early in the morning after a night-flight and the service at reception was excellent. Although there was some miscommunication from our agent re the room type, Karina at Guest Services went out of her way to make sure we had a great room with a view... She then promptly set about booking us into all the restaurants... Big thanks to Karina for looking after us... A big thanks to Art who made it a great experience... Excellent service, awesome steaks and superb cocktails at the bar... Big thanks to Firzan who looked after us, and to Yasin who always had time for a hilarious chat... Aqua and Moore is a great spot for lunch next to the beach and pool, it serves plenty of great salad and pasta dishes in front of the much needed air con units... Big thanks to Alisa who looked after us and always kept our wine glass full... Again, all the staff are excellent at their jobs and look after all your needs... The staff are excellent and will always look after you...

...From the staff to the resort itself everything is just perfect. It was our honeymoon and upon arrival we had a bottle of champagne and a cake left in our room which was a lovely touch, we ate out at the beautiful Italian restaurant which was our favourite a number of times and the steakhouse was also lovely... Even the buffet offers so many options and if you have a fussy kid like us the buffet team are always on hand to offer you something else ie chicken nuggets and chips or fish fingers for the little ones... Our room cleaner Sudheer was absolutely brilliant and would go above and beyond for us, very creative with the designs when making the bed was a very lovely hard working man ( so thank you ) the Rixy kids club team were amazing our daughter Thea loved them, face painting and cooking was a personal favourite for her and the team were great and made her feel very welcome, the mini Disco was brilliant every night especially when they dressed up as baby shark 🦈 honestly a great team there... The lifeguards are also brilliant, very observant and also will have a laugh with the kids which is a nice touch... Every member of staff was great and we look forward to seeing you all next year...

...From the moment we checked in until we checked out the service, staff and attention to detail was out of this world. It was my hubbys 50th birthday celebration and we chose this hotel to stay and celebrate... They made us feel like royalty, during the day around the pool and beach they always asking if you want drinks bringing face cloths to cool down, nothing is too much trouble... The location , hotel and the cleaner was amazing... The cleaner on the first floor decorated our bed for my hubbys birthday and put birthday cake, sparkling juice and glasses in our room when we got back from a day out... I couldn’t fault anything about this hotel... It is exceptional and it made our first stay in Dubai a dream come true... Simply the best holiday and so glad we booked here to celebrate my hubbys birthday milestone... Well done to all at The Rixos, you work so hard to ensure guests have the best time and experience at your hotel...

...To Nelson near the adult pool section who served us drinks and ensured our towels were ready and made us laugh on more than one occasion... We have never seen so much fresh fish that you get cooked on a bar-b-q just how you liked it... In 2022 you would expect a company of Rixos purchasing power to have made improvements in the area,...

...We had such an amazing time and were treated like royalty by all the staff... We just love the setting of the Rixos on the Palm, the views and sunsets were spectacular and we swam in the clear, exceptionally warm sea and pool daily... To Osama who always made sure my favourite wine and my husband’s water (that’s all he drinks!)... In fact everyone in all restaurants and buffet were the same – you never had to wait for a drink... To Aruk who put our towels out each morning on our favourite sun beds and made sure we were comfortable... To bubbly Nelson who provided me with my morning cappuccino on my sun bed and made sure our water box was always filled especially with ice... To lovely Stini and her husband who greeted us every day with a smile in the buffet and always had the time for a little chat and wish us a lovely holiday... To the guys who cleaned our room and filled the mini bar with my favourite chocolate, a big thank you... To Matthew from Mauritius of the reception desk and all the ladies who constantly kept the toilets beautifully clean... To all the staff that we never actually met but contributed to making the Rixos such an amazing place to stay, thank you...

...you had the smile on your face when your served us our drinks... About the hotel: It’s a great hotel with many possibilities and the staff is really hard working... We answered that the room is guaranteed with our credit card and that we will pay on arrival... The problem is if you have your own hear dryer or shaving machine as soon that you, begin to use them after a wile the plug begin to melt and get stuck to the plug into the wall, And do’s not work anymore... Recommendations: You can get the 5-star hotel more class to make it an adult only hotel, and everything is all inclusive...

...The food was beautiful, the reservation restaurants felt like we were having an evening out of the hotel, with top restaurant style food and photo worthy presentation of food. The every day buffet dining hall food was delicious also, with a great variety for adults and children... From baking, aqua fun, yoga, face paint, kids carnivals ending each day with the best disco and entertainment, they provided it all and made parents and children all feel so welcome... The rooms were immaculate, cleaned daily to an extremely high standard... The beds were so comfy we couldn’t believe how deeply we slept and the mini bar always stocked back up daily... The poolside waiters and restaurant waiters always go above and beyond to get you anything you want and everyone was just so chatty and some of the most friendly people we have ever met... Just overall a very kind, caring and immaculate hotel... We would definitely stay there again and recommend it to any family with young or older children...

Our family of four recently stayed for 6 days at this superb hotel. Our two bedroom family suite was huge with three separate bathrooms, a large lounge and walk-in wardrobe... From the team assigned to looking after us throughout our stay (Mehdi and Henna) through to the lads serving us drinks throughout the day, they were relentless in their efforts... On the days where we ventured out to play golf, jet ski or visit Dubai, the hotel provided very reasonably priced taxis and also picked us up from our destinations... If you want to visit Dubai and experience the highest levels of service and hospitality, Rixos the Palm should be high on your list...

...As soon as we pulled up in the taxi the service was impeccable... The room (junior suite 2201) was amazing... Very spacious, which meant our teenage Son had his own space... The bed (super king) was so comfortable... We had a room at the front of the hotel, had amazing views... Our room was kept so clean by our cleaner called Sooraj, and he would often leave roses and towel designs on our bed... He even put a clothes airer in our room when he noticed we were trying to dry clothes, as our room didn’t have a balcony ... There is also an Italian, seafood and steak restaurant (you need to pre book these) Again food amazing... Ask for the pineapple for dessert, you will see why 😁... Lots of choice for alcoholic drinks, including cocktails... The staff often come around asking if you are ok for drinks... The pool is a really good size, and never overly busy... There are lifeguards around the pool at all times... The beach is seconds away from the pool... Beach is lovely, always plenty of loungers, and because it’s a private beach for hotel it’s quiet... The whole hotel and grounds are spotless and so well maintained... First class service from each and everyone of them... I can’t praise this hotel enough, best hotel I think I have ever stayed at...

...We had amazing service from our guest relations ladies, Oleksandra Anastasiia who even sent provisions to my room unprompted when I was feeling unwell... The 2 bed room family suite was massive with a separate lounge and dining area... Much bigger than similar rooms at other hotels... It was cleaned impeccably by Mohammed Nasic who created animal towel designs on the bed... The pool was busy but there were always options for seats and umbrellas on the beach... Farouk was amazing each day and helped us with towels and beds... Drinks were lovely and a real hidden delight is the Istanbul coffee shop in reception with cakes and pastries... Finally if you want exercise there is a substantial fitness programme at this hotel which is both varied and very professional with super coaches...

...Nice facilities to play, it is more than a fabulous kids club!... They’re all so kind & friendly, I’m very picky with whoever engaged with my kids but thankfully these lovely ladies Madina, Karina, Denis, Sibel, Yulia and Tetiana & the amazing centre makes me feel so comfortable & trusting with leaving my kids in their care... I would highly recommend Rixy Kids Club to any family who wants to let their kids enjoy the stay in a hotel and get an array of activities and experiences... The daily activities and sport games with the creativity and care that is consistently provided by the crew members, all contributes to making Rixy Kids Club an exceptional Kids' club...

This hotel offers simply everything in the best quality. Whether it is the massages in the spa area, the buffet in the a la Turca restaurant or the other three restaurants (fish, steak and Italian)... The buffet restaurant is unbelievably delicious!... There were barbecue evenings with fish and meat... The pool bar has everything you need... Freshly made iced teas, long drinks, cocktails, mocktails... There is even a fruit bar at the main pool where you can have fresh fruit plates prepared... The room was wheelchair accessible and when there was trouble because the bed was too high... There is a residential pool, there is a pool for lanes swimming... There is a pool with a bar and access to private beaches... There are service staff to bring your drinks and snacks to your staring lounger... Basically, there is a cooler with water at each lounger... If you are ever late to the buffets and the evening buffet is prepared... You can feast you through the Istanbul Patesserie in the lobby... There are sandwiches, tea, coffee, incredibly delicious cupcakes, baklava and snacks... The Kids Club for children and their staff are great and lovely!... The have a great program for kids during the hole day... There is even a mini aqua park... By the way, there is a lifeguard at every pool, no matter how small or large, and two lifeguards on the beach as well... In the foyer there is daily live music, piano, cello and so on A big thank you to the staff: Sadline Fuat Onur Yunus Mehmet The ladies who are responsible for the reservation of the restaurants al carte... All the waiters and waitresses To the room service To the staff at the bar (cappuccino) and everyone else!!!... It was an incredibly nice and relaxing stay worth every penny...

Just returned from an amazing seven night stay at this lovely hotel. The staff were all fantastic, they are so kind, helpful and very friendly... Visited two of the Ala cart restaurants which were fantastic... We spent everyday at the beach where the staff went out of their way to make your stay special from putting towels onto your chosen beds to constantly bring drinks without having to ask... We had a few issues with our room but it was rectified very quickly and wine, chocolate and fruit were left in our room which was very much appreciated... A special thank you to Michael (assistant front office manager) for arranging a trip with transport to the Burj Khalifa as a goodwill gesture for the issues regarding our room...

The hotel is fabulous, 30 minutes from the airport and a few minutes away from The Atlantis. We were given free water park passes to visit if we wished... We didn’t want to leave our lovely hotel for long!... The hotel rooms are beautifully clean, lovely comfortable beds with breathtaking views of the gulf... Complimentary mini bar was replenished daily( although there were so many delicious treats to be had all day, we didn’t need to use it,) if by any chance you were peckish, there is fresh fruit station and a coffee bar serving fancy cakes and sandwiches... It is an All Inclusive hotel and the standard is incredible... If they think you need some assistance/directions/drinks, they literally run over to help... John in the Highlight bar was fantastic, drinks ready as soon as we sat down... Naresh looked after us by the adult only pool, so attentive... We struggled to use the ice bucket to open our beers, within seconds we had a proper bottle opener brought to us... All in all a fabulous stay and if the opportunity arises we would certainly return... The staff added some lovely luxury to our stay... We came as a couple, but there is a kids club, 2 huge family pools ( which the kids seemed to love in between their ice creams!... There is actually so much available it’s impossible to list on this small space...

...The staff could not do enough for us, with some lovely little surprises along the way ♥️ Everything in the room was always spotless with a lovely greeting everyday from our house keeping team. Big bonus too, was the mini bar was fully re stocked everyday FOC and would even change some of the soft drinks to more of your favourites (a common theme in this hotel is that nothing is too much trouble!)... The pool area staff were all incredible too, serving an array of branded alcoholic/non alcoholic drinks all day and making each day lots of fun... You were looked after at your sunbed with beds being set up daily as you arrive and your towels laid out for you with drinks service to your bed - just wonderful 🍹 Every member of the team in all restaurants were also just amazing, so attentive making sure you had everything that you needed!!... We highly recommend the Istanbul Patisserie too for all day snacks - yummy and iced coffee!!... The guest relations / reception / Excursion teams were always so friendly and always so helpful... This defo won’t be our last time here, it’s an awesome base with an awesome atmosphere!!...

Just back from our second visit to this hotel the last being immediately before COVID and it just keeps getting better. All the staff cannot do enough for you, they make you feel very special... Wilson in the Buffet area, Oncur on reception, Sher at the pool bar to name but a few (sorry didn’t write their names down but the ladies at the coffee shop) all outstanding!... The sea view rooms are huge and super clean... It is luxury without the pretence you are very comfortable... He is keen to know of any suggestions or ideas so my one suggestion would be to have the buffet food available for everyone at the same time but a separate kids/adult area for eating but that is very minor just an idea to make the dining experience for all better...

I decided to make a short review of this wonderful hotel because I regularly travel to Dubai for business and holidays, and you know how hard is to find a nice place where you can get the best of services at a reasonable price... Rixos Palm is the best place if you want to spend good time with your family or just want to find a nice place not too far from Dubai doing your business... For the very reasonable price you get almost all ultra-services included except of some top liquors or maybe sigars (of course if you’re a smoker)... You’ve got different days where you can try perfect stakes, fish, or sushi... Also, you got a few thematic restaurants where you need to book your table a day before... Besides perfect food, you going to leverage there a perfect service and culture spirit of the place the restaurants are reflecting Italy, Stake Pub, fish restaurant etc... The rooms service is just perfect, you don’t need to worry that your room will not be cleaned... What I really loved is that the rooms are equipped with intelligence lighting that is easy to operate... There are three beaches around the hotel where you can easily find a chair deck or book a Cabana to spend whole day near the sea... The water is clean, the sand is perfect... The pool is well designed, and it has two bars where you can drink your cocktails staying at the pool... Your children will be very happy with a very nice children yard, a pool, nice activities, and an ice cream spot... A nice bounce to your staying at Rixos is a free voucher to the Aquapark in Atlantis... To conclude, I highly recommend this hotel for the business and leisure... I would also like to convey my special thanks to the Customer Relations Manager Usman, who arranged my being in the Hotel and made my family time in the hotel wonderful...

...From the guy who meets you when you have picked up your towels and finds you a couple of sun beds and brings round cold towels to cool your face on a regular basis, through to the always cheerful man who cleans the room and the staff in both the restaurants and bars who are always so eager to help. Our room is on the third floor and has a view of the Burj Khalifa which is stunning... On our anniversary the bed was decorated with flowers and a bottle of champagne was left in the room with chocolate cake... The buffet restaurant has a tremendous choice and the two restaurants we have visited so far (steak house is tonight) have been excellent... I cannot fault the hotel at all and will definitely be back...

...There are 2 main pools, one is more chilled out and the other a bit more lively, we spent our mornings chilling out and the afternoons in the more upbeat pool area. There's also a really great kids area with waterslides, it's only small but our 7 yr old loved it... Beaches are spotless and within walking distance of the pools, literally 20 feet away... Restaurants are great, rooms are lovely but the absolute highlight are the staff... They're just so pleasant and helpful, whether that's Javid in the lobby, Eliot helping you with your bags and taxis, the host in the Italian restaurant (I forget his name) or Cappuccino who looks after you at the pool...

...The hotel and staff cannot do enough for you. The room was great and cleaned really well everyday and the free mini bar re stocked daily by parera... Both the steak restaurant and the Italian restaurant served great food and had really really friendly staff... The pool bar staff were excellent and kept us stocked up on cocktails all week... Plenty of sun beds and the staff would move them to wherever you wanted them... There's also free tickets to the Atlantis water park with free shuttle twice a day The only thing missing is an inside bar as the 2 outside bars were too hot to sit in for long periods...

...This was our first Rixos experience as we wanted to booked an all inclusive holiday and it turned out to be one of the best hotels we have stayed in ever , the hotel is spotless especially by the pool and also the rooms which are cleaned daily , the food was exceptional both morning and night , especially in the Italian and steak restaurants on site which you will need to book a week in advance with them being so busy , the staff were brilliant , big shout out to Melvin behind the bar in the Loco steak house as he didn’t stop each night with the cocktails being spot on! We had a sea view suite which was massive , located on the 1st floor with a Brilliant view of the palm and also the city , was kept clean each day by the exceptional cleaners... The staff tops off this holiday with it being a 5 star hotel , they couldn’t do enough for you by taking your plates straight away , filling up your drinks , saying morning and asking how are you every time you walk past them , BIG SHOUTOUT to Melvin in the Loco steak house , this guy didn’t stop , also Sher behind the pool bar which made the best cocktails I’ve tried and was one of the nicest people you could ask for , also Siaban who was non stop filling our drinks up on the sun beds and made us laugh each day and to top it off Javed is the main entertainment of this hotel , he is brilliant and is so welcoming!... The only thing that needs improving of this amazing hotel is an indoor bar as they only have the restaurants on site which isn’t the same as a proper bar and the outside bar is way too warm to sit in all night... Also you get free tickets to the Atlantis water park which is great with a shuttle bus there and back...

Myself my wife and our daughter stayed at this beautiful resort for the second time in July/August... From the staff to the resort itself everything is just perfect... It was our honeymoon and upon arrival we had a bottle of champagne and a cake left in our room which was a lovely touch, we ate out at the beautiful Italian restaurant which was our favourite a number of times and the steakhouse was also lovely... Even the buffet offers so many options and if you have a fussy kid like us the buffet team are always on hand to offer you something else ie chicken nuggets and chips or fish fingers for the little ones... Our room cleaner Sudheer was absolutely brilliant and would go above and beyond for us, very creative with the designs when making the bed was a very lovely hard working man ( so thank you ) the Rixy kids club team were amazing our daughter Thea loved them, face painting and cooking was a personal favourite for her and the team were great and made her feel very welcome, the mini Disco was brilliant every night especially when they dressed up as baby shark 🦈 honestly a great team there...