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Rixos The Palm Hotel & Suites

East Crescent Plog40 Palm Jumeirah, Dubai 18652 United Arab Emirates
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Traveler (10577)
Pool & Beach (1211)
Room & Suite (1106)
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About

#49 of 1,163 hotels in Dubai
Location
4.5
Cleanliness
4.7
Service
4.7
Value
4.5
2023 Travelers' Choice Best of the Best
Situated on the tip of Palm Jumeirah’s east crescent, Rixos The Palm Dubai is Dubai’s only Ultra All-Inclusive beach resort. The resort boasts the city’s most spectacular location offering panoramic views of the azure waters of the Arabian Gulf, Dubai's iconic skyscrapers, the glittering skyline of Dubai Marina and the remarkable lagoons and architecture of Palm Jumeirah itself. Decorated in sophisticated shades of cream and gold, accented with dark wooden furniture and parquet flooring, the resort features 316 rooms and suites that provide a wealth of comfort and luxury.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Special diet menus
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Additional bathroom
Minibar
Flatscreen TV
Bath / shower
Housekeeping
Room service
Safe
VIP room facilities
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, French, Russian, Arabic and 4 more

Location

East Crescent Plog40 Palm Jumeirah, Dubai 18652 United Arab Emirates
Name/address in local language
Rixos The Palm Hotel & Suites
Getting there
Somewhat walkable
Grade: 55 out of 100
55
Dubai Airport
16.2 mi
See all flights
Dubai World Central - Al Maktoum International Airport
14.1 mi
See all flights
Traveler Insights
This summary was created by AI, based on 310 recent English reviews.
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Rixos The Palm Hotel & Suites is applauded by many travelers for its diverse, high-quality amenities, including a spa, gym, kids' club, and various dining options. The tranquil, picturesque location is appreciated, though some noted its distance from the city center. The hotel's cleanliness and meticulous housekeeping service earn high marks, as does the spaciousness of the rooms. Some guests suggested the decor could use an update. Most found the hotel to be excellent value for money, with the all-inclusive option being a real money-saver in Dubai. The outstanding service and friendliness of the staff are frequently praised.
Location
Secluded
Atmosphere
Lively
Rooms
Spacious
Value
Affordable
Cleanliness
Immaculate
Service
Attentive
Amenities
Comprehensive
Location
Secluded
Travelers appreciate the hotel's tranquil and picturesque location, although some note it's a bit remote from city center and tourist attractions.
  • Paul C
    Paul C
    Aug 2023 1 contribution
    ...Sea too warm (cant blame the hotel) Location is a 20/30 min distance from Dubai...
  • Ninja Akinavi
    Ninja Akinavi
    Aug 2023 2 contributions
    ...The location of the hotel is perfect for a beach holiday, but it's not very close to the city center...
  • Rod T
    Rod T
    May 2023 1 contribution
    ...This location is family friendly and has everything you would want and need from the housekeepers to the cooks...
  • Justhavingaball
    Justhavingaball
    Mar 2023 8 contributions
    ...It helps that the location on the end of the palm is perfect to give a feeling of space and tranquility, but the service from all of the staff is exemplary...
  • Nick K
    Nick K
    Mar 2023 2 contributions
    This review highlights the exceptional experience of staying at the Rixos The Palm hotel in Dubai, which has an excellent location in the Dubai palm area... The prime location, exceptional service, and attention to detail make the Rixos The Palm hotel an excellent choice for travelers seeking a comfortable and enjoyable stay...
  • Georgina D
    Georgina D
    Feb 2023 44 contributions
    ...Location - it's the end of the palm so a taxis is required if you want to leave the resort, we did several times to vist the mall, marina, burj, etc however the taxis were easy 1 careem was always waiting outside the hotel, we downloaded the app so we could get taxis back but there were taxis points all over...
  • PVC 87
    PVC 87
    Feb 2023 12 contributions
    The hotel is amazing with a wonderful location, in my opinion the best in the palm, relaxing and great staff that does anything to make you feel special, special mention to Jayapal and satyam in the snacks bar with their outstanding service...
  • cagdas yalcin
    cagdas yalcin
    Jan 2023 1 contribution
    ...Location is at the end of the Palm so not so easy to get to other areas like Jumeirah but that makes it more secluded and private...
  • Egle M
    Egle M
    Jan 2023 1 contribution
    ...Amazing hotel, location is a bit remote but we knew it, as we had all inclusive package, it was impossible to be short of anything!...
  • Adventure586596
    Adventure586596
    Jan 2023 1 contribution
    ...The staff turn in to your friends as they are so lovely they make the Rixos what it is yes the hotel is stunning and the location is beautiful but the staff make it for us...
  • Kasia S
    Kasia S
    Dec 2022 1 contribution
    The only disadvantages of the hotel is the location, it takes time to get to the end of the palm...
  • alain v
    alain v
    Nov 2022 6 contributions
    ...Only inconvenient for people who want to visit Dubai is that their beautiful peaceful location comes with an additional time needed when heading to tourists points of interest...
  • lonekon
    lonekon
    Nov 2022 1 contribution
    ...Overall, I love the location and most especially beauty and close proximity to the beach...
  • Branka I
    Branka I
    Nov 2022
    ...The best location,kind staff, beautiful beach in Dubai!... Stakes at ToroLoco restaurant are not from this planet 😁 Beautiful location,great hotel,great stuff,worth money,every recommendation!...
  • LizUk
    LizUk
    Oct 2022 76 contributions
    ...This hotel is a absolute gem and would highly recommend a stay here if you are in Dubai Location is wonderful at the end of The Palm with fabulous views from the room...
  • Claire J
    Claire J
    Oct 2022 20 contributions
    ...As a couple we don’t tend to go back to the same hotel twice however would actually definitely return here due to the experience we had here and the perfect location and holiday that we had...
  • Mihai M
    Mihai M
    Oct 2022 1 contribution
    ...Location is the best,best sea,never feels crowded...
  • Rob Barker
    Rob Barker
    Oct 2022 5 contributions
    Fantastic stay at the Rixos, spotlessly clean, great location, and the hotel staff were the best I've ever encountered, nothing seemed to much trouble...
  • Dave N
    Dave N
    Sep 2022 5 contributions
    This was our first visit to Dubai and had chosen the Rixos based on its location and the many positive reviews...
  • Jack
    Jack
    Sep 2022 4 contributions
    ...The service is average, the food basic, surroundings mediocre, location awful (obviously no fault of the hotel just another reason not to book), staff okay... Location, this hotel is at the far end of the palm...
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Atmosphere
Lively
Guests appreciated the special touches like room decorations and personalized service, however, some found the music too loud and the decor needing an update.
  • Barbs1259
    Barbs1259
    Aug 2023 84 contributions
    ...Of course the atmosphere is created by the wonderful team of staff at the hotel, who truly do go far beyond ones expectations, from all the pool and bar staff, the teams in the restaurants including live musicicians and the front of house staff, especially Akniyet and Mark who constantly greeted me, offered to help always and never ever failed to smile...
  • FLYING SCOTSMAN
    FLYING SCOTSMAN
    Jul 2023 222 contributions
    ...I found that the cool boxes around the place were a great touch so you had cold drinks at your disposal and also the staff would come round with icy cold cloths for your face ...
  • Erica
    Erica
    Jul 2023 31 contributions
    ...They really do go over and above to make your stay special... On my son’s birthday he got balloons, a birthday cake (two actually) one in the room & one in the restaurant...
  • tegan p
    tegan p
    May 2023 1 contribution
    ...The live band in the evening was so fun i loved the music...
  • Nick K
    Nick K
    Mar 2023 2 contributions
    ...The housekeeping staff, particularly Irish, deserves special recognition for the lovely touches added to the room, such as the rose petals on the bed and heart-shaped towels...
  • Kiko186605
    Kiko186605
    Mar 2023 27 contributions
    ...The room was really spacious, modern and bright, however, we were a little disappointed that there was no evening turndown service, which we would have expected...
  • Rainman1981
    Rainman1981
    Mar 2023 37 contributions
    ...Very loud music until 11 every night... Pool area has loud music all day... But if you are conscious about the environment etc then it sits in your throat a touch after already having taken a 9hr flight...
  • Georgina D
    Georgina D
    Feb 2023 44 contributions
    ...Evening's are more a chill out vibe with live music, one little pick could before them to have a slightly bigger area but we always manged to get a seat in the end...
  • Gary R
    Gary R
    Jan 2023 18 contributions
    ...Love the landscaping and relaxed atmosphere and view across bay to the ‘trunk’ of the Palm. If I wanted to be ultra picky I think the decor while good is starting to grow dated compared to say an Ikos resort in Europe...
  • ellaella9
    ellaella9
    Dec 2022 2 contributions
    ...Mehdi went above and beyond to arrange lots of decorations and personalised bits for her, Moustafa was super chatty and nice to Scarlett all the time he made her week very special and Lahcen is such a welcoming warm person and loved how the guys spoke Spanish such a surprise to see such well spoken and educated staff... Kangoo jumps is one of my favourite excercise and her class was great, her energy was awesome, easy to follow steps for everyone not making you feel like you are struggling too much but rather just created a friendly fun atmosphere...
  • Georgina H
    Georgina H
    Dec 2022 194 contributions
    ...CON The only downside is that the beach plays very loud often 'club' music and if you sit any where near the outside gym area you aslo have additional conflicting 'club' music playing, It seems the staff enjoy the loud music around the pool and the beach more than the guests as quite a few guests mentioned this and on our first trip we also struggled with the loud music as a family resort you would expect it to have low and calm/ relaxing music so you can relax...
  • jezza_qld
    jezza_qld
    Nov 2022 8 contributions
    ...Additionally, there was an esky filled with ice and water bottles which was a great touch in the heat... They even made us towel animals, and left a birthday surprise with roses on my bed...
  • Agota M
    Agota M
    Nov 2022 2 contributions
    ...We spent considerable amount of time in the bar not only because of the cocktails, but also because we really enjoyed the jovial atmosphere...
  • Colin H
    Colin H
    Oct 2022 84 contributions
    ...Two negatives that we found were that there was no real communal area where you could share a drink in a non smoking atmosphere, i am aware of the difficulties of operating in a ‘dry country’ and its associated restrictions. The other is that the bedrooms whilst a really good size could do with a revamp...
  • Laura M
    Laura M
    Oct 2022 1 contribution
    ...The small touches at the beach like sea swings, hammocks and pirate shop cabanas were beautiful... The live music and staff at the highlights bar each evening was exceptional service and entertainment... I can’t put into words how good The Rixos The Palm is!...
  • tia r
    tia r
    Oct 2022
    ...However the close family feel and efforts from the kids clubs entertainers at the Rixos was another level...
  • Christina Woolley
    Christina Woolley
    Oct 2022 12 contributions
    ...The cleaner on the first floor decorated our bed for my hubbys birthday and put birthday cake, sparkling juice and glasses in our room when we got back from a day out...
  • elizabeth r
    elizabeth r
    Oct 2022 1 contribution
    ...But to top it off, he helped arrange a wonderful display in our bedroom on our first wedding anniversary and then hand delivered a rose, with a photo to Mrs Roberts, that has been arranged by Mr Roberts, during breakfast...
  • Steve K
    Steve K
    Sep 2022 28 contributions
    ...On our anniversary the bed was decorated with flowers and a bottle of champagne was left in the room with chocolate cake...
  • Marcus S
    Marcus S
    Sep 2022 47 contributions
    ...The Italian O’Livo is excellent and the live musicians give it a great atmosphere... It’s a great gym with a real good vibe with a great sound system...
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Rooms
Spacious
Travelers generally appreciate the spaciousness and cleanliness of the rooms, although some feel they could use a refurbishment. Many mention the extra effort the housekeeping team put into their work.
  • Nick K
    Nick K
    Mar 2023 2 contributions
    This review highlights the exceptional experience of staying at the Rixos The Palm hotel in Dubai, which has an excellent location in the Dubai palm area. Despite some initial issues during check-in, where the family rooms were located far from each other, the hotel staff took immediate action to resolve the problem, which was greatly appreciated... The housekeeping staff, particularly Irish, deserves special recognition for the lovely touches added to the room, such as the rose petals on the bed and heart-shaped towels...
  • Cathy B
    Cathy B
    Feb 2023 2 contributions
    ...We were sent to get some breakfast and our room was ready on our return. We received a complimentary upgrade from a junior suite to a senior suite... The room was very spacious with good space for our family of 4... My only minor issue with the room is the hairdryer requires the user to constantly hold in the button for it to work...
  • Docdempsey
    Docdempsey
    Feb 2023 26 contributions
    ...The rooms are huge, we were upgraded from a Junior Suite to the Senior Suite, it was absolutely huge. So much space and with travelling with two younger children it had a separate master bedroom and bathroom... I will be 100% booking again for next year...
  • Марина К
    Марина К
    Jan 2023 1 contribution
    ...We had senior suit room, which turned out to be large, with 3 balconies with magnificent views, two tropical showers and two water closets. It gave privilege to have chat with room service (Victoria&Nazgul worked very good), where we could book a restaurant or cabanas very easily or solve any problem...
  • Jon White
    Jon White
    Dec 2022 2 contributions
    ...He was able to organize a room upgrade which has made our honeymoon even more special and he’s always offering a helping hand with a warm and welcoming nature...
  • Oksana D
    Oksana D
    Dec 2022
    ...Special thanks and gratitude to Perera our amazing room attendant. The room cleaning was flexible and always at our time, he made nice surprises and towel figures for children...
  • Aleksandra Cleland
    Aleksandra Cleland
    Oct 2022 1 contribution
    ...Special thank you the housekeeping team- Tha Pye for organising beautiful flowers for out room and preparing most romantic bubble bath with rose petals, it was very much appreciated after a long day sightseeing. Also sincere thank you to Sarooj who cleaned our room every day, you’ve been a star...
  • Kerry McCormack
    Kerry McCormack
    Oct 2022 24 contributions
    ...We checked in at 3 in the morning and the reception staff organised complimentary room service when we got to our room. Our room was beautiful and really spacious with a view over the cabanas below and over onto the palm...
  • Kevan S
    Kevan S
    Oct 2022 15 contributions
    ...The room (junior suite 2201) was amazing. Very spacious, which meant our teenage Son had his own space... We had a room at the front of the hotel, had amazing views... Our room was kept so clean by our cleaner called Sooraj, and he would often leave roses and towel designs on our bed... He even put a clothes airer in our room when he noticed we were trying to dry clothes, as our room didn’t have a balcony ...
  • kelly
    kelly
    Oct 2022 1 contribution
    ...Our cleaner Mohammed Nasik was so thorough and wonderful, creating new animals each day from towels and always keeping the room spotless...
  • Hila Y
    Hila Y
    Oct 2022 1 contribution
    ...We stayed in the 2 bedroom family suite, which is essentially a maintenances apartment, and not maintenances very well...
  • Susan Morland
    Susan Morland
    Sep 2022 8 contributions
    ...We had a few issues with our room but it was rectified very quickly and wine, chocolate and fruit were left in our room which was very much appreciated... A special thank you to Michael (assistant front office manager) for arranging a trip with transport to the Burj Khalifa as a goodwill gesture for the issues regarding our room...
  • Jack
    Jack
    Sep 2022 4 contributions
    ...I booked 5 rooms at this hotel in September for a work trip for 3 nights (circa £750 per room per night)... One positive was the rooms were actually okay... They do need a refurb though, they look a bit tired... Although I did book a premium sea view room and they gave me what must be the worst room in the hotel (pic/view attached) this was rectified after a long wait and they moved my room In summary this place is 4* establishment... Save some money on the hotel and spend it around town...
  • Lewis Flower
    Lewis Flower
    Sep 2022 1 contribution
    This was our first Rixos experience as we wanted to booked an all inclusive holiday and it turned out to be one of the best hotels we have stayed in ever , the hotel is spotless especially by the pool and also the rooms which are cleaned daily , the food was exceptional both morning and night , especially in the Italian and steak restaurants on site which you will need to book a week in advance with them being so busy , the staff were brilliant , big shout out to Melvin behind the bar in the Loco steak house as he didn’t stop each night with the cocktails being spot on!...
  • Wotsit
    Wotsit
    Sep 2022 27368 contributions
    After our wonderful 18 night first stay here in May, we returned for 17 more nights commencing on September 5th...and thoroughly enjoyed ourselves once again. After a slight problem with the first room we were shown to, the following day we were moved to room 1430 which was fine... Once again, our room attendant was the lovely Abadul, who looked after us extremely well... Room amenities, tea, coffee, creamers etc were always well replenished, as were the bathroom toiletries, and Abadul cleaned the room exceedingly well...
  • Alexander K
    Alexander K
    Sep 2022 8 contributions
    ...The rooms service is just perfect, you don’t need to worry that your room will not be cleaned. What I really loved is that the rooms are equipped with intelligence lighting that is easy to operate...
  • Mandy Lawson
    Mandy Lawson
    Sep 2022 5 contributions
    We have just returned from 14 nights at Rixos Palm , a group of 14 adults, we meet up twice a year to holiday together in UAE, this has been the best hotel we have visited.From start to finish we were looked after to a first class standard, Adora head of housekeeping and Michael front desk manager were on hand 24/7 delivering everything the group required, which included in room VIP amenities, delivered beautifully by Prijith and Sandeep, this was to celebrate birthdays and graduations,also Akshay who maintained our room to the highest standard of cleanliness and would call early evening to see if we needed anything and would we require turn down service...
  • DonHueso
    DonHueso
    Sep 2022 3 contributions
    This hotel offers simply everything in the best quality... The room was wheelchair accessible and when there was trouble because the bed was too high...
  • DIANE O
    DIANE O
    Sep 2022 10 contributions
    ...We stayed in a premium sea view room, which was massive, with all amenities you could ever need, and also had amazing views. The overall quality of the rooms, the pool area, the beach as well as the food and the services were truly outstanding... Our special thanks and appreciation go to Adora who is the housekeeping manager, Adora and her team work extremely hard every day ensuring that the hotel and rooms are cleaned to an extremely high standard... She took time out of her day to walk around the hotel and pool area asking if everything was ok in the rooms and to let her know if anything further was required...
  • joanne
    joanne
    May 2022 2 contributions
    ...We stayed in a sea view room and the view was beautiful to sit out on the morning having a coffee or late at night...
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Value
Affordable
Most travelers found the hotel to be excellent value for money due to its reasonable pricing, inclusive packages and high-quality services. Some noted that the all-inclusive option helped save money in expensive Dubai.
  • Barbs1259
    Barbs1259
    Aug 2023 84 contributions
    ...My first ever experience of all inclusive and I felt that this made the hotel extremely excellent value for money and even without needing to mention the free access to Atlantis Waterparks...
  • Paul C
    Paul C
    Aug 2023 1 contribution
    ...Trips are expensive if booked from the hotel... Price for taxi to old Dubai was approx £40 but was 45 minute drive, so cheaper than the UK...
  • DebbieStack
    DebbieStack
    Jun 2023 13 contributions
    ...Our first time at this hotel and enjoyed the all inclusive package... They only guarantee 3 slots at the a la cartes for a 7 night stay (which we booked before our arrival) but we managed to get bookings for 6 out of 7 nights choosing to go to Asian night at the buffet the other... There’s a shuttle bus but was only 20 dirhams in a taxi including tip...
  • GeorginaOnHoliday
    GeorginaOnHoliday
    Jun 2023 12 contributions
    My sister and I spent a week here and it was worth every penny...
  • Graham M
    Graham M
    Mar 2023 285 contributions
    ...He or she deserves a bonus along with their team... The resort is well worth the money... Great view of Dubai from our premium sea room... Make full use of all inclusive as elsewhere snacks, drinks, taxis ultra expensive... City taxis cheaper than Uber unlike elsewhere...
  • Rebecca N
    Rebecca N
    Mar 2023 4 contributions
    ...That’s why we booked all inclusive and it was absolutely worth it with the prices of food and drink down town...
  • nb67
    nb67
    Mar 2023 21 contributions
    ...Drinks, all premium brands with no short measures. Sunbeds a plenty without the European reserving at silly o'clock... Premium sea view double room that was exceptionally clean, like the remainder of the hotel...
  • James G
    James G
    Mar 2023 2 contributions
    ...The all inclusive package is a great addition, premium drinks and good food...
  • Georgina D
    Georgina D
    Feb 2023 44 contributions
    ...We got the aqua venture water park tickets again this is really good value, free transfer to and from hotel to atlantis - amazing day. Overall we had a really good time the ultra all inclusive was great value for money, as food & drinks are so expensive everywhere else... Taxis price is cheap for distance travelled but don't forget to factor this in...
  • Michael M
    Michael M
    Feb 2023 21 contributions
    ...For the money paid, it was value and we have no qualms or complaints at all which is amazing really… Would like to thank 2 people in particular: Lakshitha the team leader in the main restraunt, took looking after people to a new level... On the evening of our anniversary, we were booked into one of the a la Carte restraunts in the hotel, but when we got to sit down, it was just not for us at all... We were looking forward to our steak but atmosphere was a bit Sports bar kind of vibe so we walked out and went to the Turkish main restraunt instead... Outstanding on every point from safety to nurturing and making a bond with the children and the parents too...
  • Chelsea S
    Chelsea S
    Dec 2022 27 contributions
    ...The value for money is unbelievale especially in Dubai. We normally stay at the JZS but after staying there for the last time in October, we decided to give an all-inclusive a try... We paid probably 50% more to stay here HOWEVER, We saved ££££s on spending money!...
  • Claire W
    Claire W
    Nov 2022 1 contribution
    ...I also used the spa facilities and had a facial and full body massage, which was expensive, but sublime... it was a special treat from my husband...
  • suzanne f
    suzanne f
    Nov 2022 2 contributions
    ...All inclusive package- good value and rooms very comfortable...
  • paulodge
    paulodge
    Oct 2022 50 contributions
    ...On the days where we ventured out to play golf, jet ski or visit Dubai, the hotel provided very reasonably priced taxis and also picked us up from our destinations...
  • Howard D
    Howard D
    Sep 2022 1 contribution
    ...This hotel is excellent value for money and my only observations, not criticisms, are it would benefit from an indoor bar as pre-dinner drinks etc outside in the heat and humidity lose appeal when dressed in a suit and tie for dinner...
  • Alexander K
    Alexander K
    Sep 2022 8 contributions
    I decided to make a short review of this wonderful hotel because I regularly travel to Dubai for business and holidays, and you know how hard is to find a nice place where you can get the best of services at a reasonable price. We know that Rixos is not the cheapest hotels network in the world... But we overpay to anything what concerns to being in Dubai at the season time for much worse quality... For the very reasonable price you get almost all ultra-services included except of some top liquors or maybe sigars (of course if you’re a smoker)... The water is clean, the sand is perfect...
  • Maryann P
    Maryann P
    Sep 2022 30 contributions
    ...This hotel is excellent value for money and my only observations, not criticisms, it would benefit from an indoor bar as pre-dinner drinks etc outside in the heat and humidity lose appeal when dressed for dinner. We have been coming to Dubai for 9 years and stayed at many hotels, all five star; but Rixos the Palm is by far the best all-inclusive – a superb team lead by Mr Murat Zorlu who we met during our stay, who explained that it is important his staff are happy – a great ethos which is certainly paying of!...
  • Jack
    Jack
    Sep 2022 4 contributions
    ...I booked 5 rooms at this hotel in September for a work trip for 3 nights (circa £750 per room per night)... Plastic glasses, poor quality, also, worth noting, most premium drinks you have to pay for and are not included... Lots of supplements (50% of the menu) that you have to pay for... I wouldn’t consider wasting money on Rixos if you are a foodie... Although I did book a premium sea view room and they gave me what must be the worst room in the hotel (pic/view attached) this was rectified after a long wait and they moved my room In summary this place is 4* establishment... I’m not sure if COVID has affected the quality but if your looking for 5* go elsewhere and do not be lured in to the ultra all inclusive branding... Save some money on the hotel and spend it around town... I could go in to far more detail but if I were you, avoid this place at all costs unless your a fan of average food, okay service, terrible drinks (essentially all the reasons you’d bill ultra all inc) Worth noting, I did send my thoughts to the hotel... They did offer me the chance to obtain a better rate for the future but I didn’t respond as I would never stay in a Rixos again...
  • Wotsit
    Wotsit
    Sep 2022 27368 contributions
    ...It has a quiet, sophisticated ambiance, and the food is superb.... The All Inclusive package truly is the most " All Inclusive" deal we've ever had in many years staying in 5 Star AI hotels in the UAE.. it's great value, very wide ranging, premium brand drinks, and so many things that would be chargeable in other UAE hotels are included...
  • joanne
    joanne
    May 2022 2 contributions
    ...A tip here was if you didn’t want to restrict yourself at water park then it’s really easy to get a taxi back to hotel instead and by memory it was only about £10 for the taxi as well...
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Cleanliness
Immaculate
Visitors consistently applaud the hotel's cleanliness, highlighting the spotless rooms, pristine pool and beach areas, as well as the meticulous housekeeping service.
  • Tracey022
    Tracey022
    Aug 2023 18 contributions
    ...Quality bathroom products are provided to guests as standard (L’Occitane) and no expense is spared by the hotel in any area... Rooms are cleaned to a high standard... The hotel is kept pristine throughout...
  • 898Tina
    898Tina
    Aug 2023 9 contributions
    ...There were three people who made our stay extra special two were the pool attendants who wouldn’t let us lift a finger shanka & Widi you are absolutely fantastic always smiling even in the red hot sunshine you never let us down 😘another lady I would like to mention is Ni Luh you went above and beyond to keep our room spotless and made the beds look beautiful with amazing attention to detail !...
  • Patrycja C
    Patrycja C
    Jul 2023 23 contributions
    ...Staff was excellent and very attentive, everyone starting from the front desk to guest relations, luggage handlers, bar staff and cleaners. Our room (sea view) was spacious and very clean... Bathroom was very big with nice free standing bath and double sink... We had all extra items provided included tooth brush kit, shaving kit etc... In the room there was decent iron and ironing board as well as hair dryer... Food at the buffet was nice and always fresh...
  • Vlad anaka
    Vlad anaka
    Feb 2023 4 contributions
    ...We also really enjoyed the pool and drinks around the pool bar The beach was amazing with the landscape and how clear the water is and you can walk in it The rooms are very wonderful and the view is wonderful from the balcony Our deposits are made by the cleaners who are interested in the rooms and the hotel We were waiting for restaurants to enjoy meals there...
  • Aleksandra Cleland
    Aleksandra Cleland
    Oct 2022 1 contribution
    As this is out last day at the hotel we just wanted to say how wonderful everyone has been and how well looked after we feel... Special thank you the housekeeping team- Tha Pye for organising beautiful flowers for out room and preparing most romantic bubble bath with rose petals, it was very much appreciated after a long day sightseeing... Also sincere thank you to Sarooj who cleaned our room every day, you’ve been a star...
  • Kevan S
    Kevan S
    Oct 2022 15 contributions
    ...As soon as we pulled up in the taxi the service was impeccable... Our room was kept so clean by our cleaner called Sooraj, and he would often leave roses and towel designs on our bed... The whole hotel and grounds are spotless and so well maintained... I can’t praise this hotel enough, best hotel I think I have ever stayed at...
  • Chris P
    Chris P
    Oct 2022 45 contributions
    ...It was cleaned impeccably by Mohammed Nasic who created animal towel designs on the bed... Farouk was amazing each day and helped us with towels and beds...
  • kelly
    kelly
    Oct 2022 1 contribution
    ...Our cleaner Mohammed Nasik was so thorough and wonderful, creating new animals each day from towels and always keeping the room spotless...
  • Teresa O
    Teresa O
    Oct 2022 37 contributions
    ...Shown by a lovely gentleman to the desk where two lovely girls get your wristband , tell you about daycation and provide some fluffy towels ... At the end of the day the lovely shower room to get changed ...
  • Colin H
    Colin H
    Oct 2022 84 contributions
    ...To Aruk who put our towels out each morning on our favourite sun beds and made sure we were comfortable. To bubbly Nelson who provided me with my morning cappuccino on my sun bed and made sure our water box was always filled especially with ice... To the guys who cleaned our room and filled the mini bar with my favourite chocolate, a big thank you... To Matthew from Mauritius of the reception desk and all the ladies who constantly kept the toilets beautifully clean...
  • Гоар Л
    Гоар Л
    Oct 2022 1 contribution
    Very lovely hotel, very clean with very friendly staff... He always served us drinks and ensured our towels were ready and made us laugh and very happy!... Moreover he made sure our water box was always filled especially with ice and water!...
  • Christina Woolley
    Christina Woolley
    Oct 2022 12 contributions
    ...The location , hotel and the cleaner was amazing. The cleaner on the first floor decorated our bed for my hubbys birthday and put birthday cake, sparkling juice and glasses in our room when we got back from a day out...
  • LSHrH
    LSHrH
    Sep 2022 1 contribution
    ...Beaches are spotless and within walking distance of the pools, literally 20 feet away...
  • Lewis Flower
    Lewis Flower
    Sep 2022 1 contribution
    ...This was our first Rixos experience as we wanted to booked an all inclusive holiday and it turned out to be one of the best hotels we have stayed in ever , the hotel is spotless especially by the pool and also the rooms which are cleaned daily , the food was exceptional both morning and night , especially in the Italian and steak restaurants on site which you will need to book a week in advance with them being so busy , the staff were brilliant , big shout out to Melvin behind the bar in the Loco steak house as he didn’t stop each night with the cocktails being spot on! We had a sea view suite which was massive , located on the 1st floor with a Brilliant view of the palm and also the city , was kept clean each day by the exceptional cleaners...
  • Wotsit
    Wotsit
    Sep 2022 27368 contributions
    ...Room amenities, tea, coffee, creamers etc were always well replenished, as were the bathroom toiletries, and Abadul cleaned the room exceedingly well...
  • Mandy Lawson
    Mandy Lawson
    Sep 2022 5 contributions
    We have just returned from 14 nights at Rixos Palm , a group of 14 adults, we meet up twice a year to holiday together in UAE, this has been the best hotel we have visited.From start to finish we were looked after to a first class standard, Adora head of housekeeping and Michael front desk manager were on hand 24/7 delivering everything the group required, which included in room VIP amenities, delivered beautifully by Prijith and Sandeep, this was to celebrate birthdays and graduations,also Akshay who maintained our room to the highest standard of cleanliness and would call early evening to see if we needed anything and would we require turn down service...
  • DIANE O
    DIANE O
    Sep 2022 10 contributions
    ...Our special thanks and appreciation go to Adora who is the housekeeping manager, Adora and her team work extremely hard every day ensuring that the hotel and rooms are cleaned to an extremely high standard... She took time out of her day to walk around the hotel and pool area asking if everything was ok in the rooms and to let her know if anything further was required... Also must mention the pool and sunbed guys work extremely hard, Masud greeted us every with a smile and brought us towels and placed our sunbeds in our favourite spot...
  • Louise B
    Louise B
    Sep 2022 5 contributions
    ...The staff could not do enough for us, with some lovely little surprises along the way ♥️ Everything in the room was always spotless with a lovely greeting everyday from our house keeping team...
  • Alexander K
    Alexander K
    Sep 2022 8 contributions
    ...The rooms service is just perfect, you don’t need to worry that your room will not be cleaned... The water is clean, the sand is perfect...
  • Jay91
    Jay91
    Aug 2022 2 contributions
    ...From the staff to the resort itself everything is just perfect... Our room cleaner Sudheer was absolutely brilliant and would go above and beyond for us, very creative with the designs when making the bed was a very lovely hard working man ( so thank you ) the Rixy kids club team were amazing our daughter Thea loved them, face painting and cooking was a personal favourite for her and the team were great and made her feel very welcome, the mini Disco was brilliant every night especially when they dressed up as baby shark 🦈 honestly a great team there...
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Service
Attentive
The hotel's service is consistently praised for its high quality, attentiveness, and friendliness, with staff members frequently going above and beyond to ensure guest satisfaction.
  • Louise L
    Louise L
    Nov 2022
    ...Food was delicious, themed nights especially and we loved Toro Loco so much, the manager in there was so friendly (sorry can’t remember his name and also another guy who works there was so much fun and really wanted to get to know the customers, they really cared). Special mention to Cappuccino from the juice bar - what a legend!... Special mention to Mariana and Furkan (great classes and brilliant personalities, we were sad to say goodbye to them)...
  • Christina Woolley
    Christina Woolley
    Oct 2022 12 contributions
    ...From the moment we checked in until we checked out the service, staff and attention to detail was out of this world. It was my hubbys 50th birthday celebration and we chose this hotel to stay and celebrate... They made us feel like royalty, during the day around the pool and beach they always asking if you want drinks bringing face cloths to cool down, nothing is too much trouble... The cleaner on the first floor decorated our bed for my hubbys birthday and put birthday cake, sparkling juice and glasses in our room when we got back from a day out... I couldn’t fault anything about this hotel... It is exceptional and it made our first stay in Dubai a dream come true... Also have to mention Javeed he made us feel so welcome and he is so funny with his jokes he is class... Well done to all at The Rixos, you work so hard to ensure guests have the best time and experience at your hotel...
  • BeverleyDXB
    BeverleyDXB
    Oct 2022 210 contributions
    ...The hotel grounds are stunning and the staff goes the extra mile to ensure that the guests are happy. My mum has a black pepper allergy and Qassim (the chef) met her every time she entered the dining room, introducing her to all the dishes she could eat and cooking one from scratch, if there wasn't anything safe... Seban at the pool was very attentive and great at predicting your every need-he knows the cocktail you want before you do!... Michael the Manager was always around when needed and very tactful... Food was delicious and beautifully presented and the service was perfect...
  • tia r
    tia r
    Oct 2022
    ...The energy they put into giving children the most magical experience was effortless and endless and from day to night the activities they provided were outstanding. From baking, aqua fun, yoga, face paint, kids carnivals ending each day with the best disco and entertainment, they provided it all and made parents and children all feel so welcome... The rooms were immaculate, cleaned daily to an extremely high standard... The beds were so comfy we couldn’t believe how deeply we slept and the mini bar always stocked back up daily... The poolside waiters and restaurant waiters always go above and beyond to get you anything you want and everyone was just so chatty and some of the most friendly people we have ever met... Just overall a very kind, caring and immaculate hotel...
  • Teresa O
    Teresa O
    Oct 2022 37 contributions
    ...From the minute you arrive you are welcomed with a smile . Shown by a lovely gentleman to the desk where two lovely girls get your wristband , tell you about daycation and provide some fluffy towels ... I love the beach so spent the day at the beach where Amhet and Shankhet looked after us , never did we get thirsty in the warm Dubai heat they were always on hand to get us a cold drink , water also provided in a cool box ... Breakfast and lunch provided in restaurant , loads of choice to suit everyone... Throughout the day snacks provided ice cream , ice lolly, fruit and nuts so never hungry ... The lovely Anna at the fitness invited me to join in the fitness classes but I declined due to being lazy at the beach ... At the end of the day the lovely shower room to get changed ... The day was so good we returned a further twice this week ... This daycation is made special by the amazing staff ...
  • Laura M
    Laura M
    Oct 2022 1 contribution
    ...Thank you to Usman for allocating us a 2 bedroom superior suite. My family of five were so impressed with the high luxury standard and cleanliness of the suite... We were helped daily but Mathew and the guest relations team to accommodate us with booking the Italian and then Steak house... All the pool side staff, Masud, made our stay even more comfortable at a beach cabana... Wilson and his team, Shankar and Imbriham were always happy to take drinks orders and deliver fruit platters to the cabana and beds... Slush, Ice Cream, Fresh fruit were all available for my children... The seafood restaurant served bar snacks and salads for lunch, and also the buffet had a huge selection breakfast, lunch and dinner... The rixy club has a huge water slide and pool for children to play with lifeguards ans staff that go above and beyond... Mr basile, manager was amazing at accommodating our late check out and very courteous... All my family loved him, he is an asset to the hotel... Free entry to the Atlantis Water Park And Free Shuttle included in the mall...
  • lynne_mcg1982
    lynne_mcg1982
    Oct 2022 8 contributions
    ...The staff are wonderful, especially Omar at reception. We have stayed here 3 times now and we love the ALL inclusive concept... The pool can get very busy, if you could serve alcohol at the 2nd pool that would make a big difference, not sure why that area is alcohol free...
  • paulodge
    paulodge
    Oct 2022 50 contributions
    Our family of four recently stayed for 6 days at this superb hotel... Perhaps the unique selling point of this hotel is the staff... From the team assigned to looking after us throughout our stay (Mehdi and Henna) through to the lads serving us drinks throughout the day, they were relentless in their efforts... Despite it being hard to pinpoint individuals, we were particularly impressed with the superb service provided by the pool bar waiter Frederick and also the first class attention given to us by the exceptional young waiter Sumit in the main restaurant... On the days where we ventured out to play golf, jet ski or visit Dubai, the hotel provided very reasonably priced taxis and also picked us up from our destinations... If you want to visit Dubai and experience the highest levels of service and hospitality, Rixos the Palm should be high on your list...
  • Aleksandra Cleland
    Aleksandra Cleland
    Oct 2022 1 contribution
    ...As this is out last day at the hotel we just wanted to say how wonderful everyone has been and how well looked after we feel. Bar and restaurant could not be more attentive... Special thank you the housekeeping team- Tha Pye for organising beautiful flowers for out room and preparing most romantic bubble bath with rose petals, it was very much appreciated after a long day sightseeing... Also sincere thank you to Sarooj who cleaned our room every day, you’ve been a star... Thank you for having us here and hope to come back soon...
  • Colin H
    Colin H
    Oct 2022 84 contributions
    ...We had such an amazing time and were treated like royalty by all the staff. What stands out is the friendliness of all the staff who can’t do enough for you... Congratulations to the chefs and all the kitchen staff... We need to shout out to a number of staff who made our holiday so very special for us... Yasin Keskin the manger of the steak house was so attentive, highly respected by his staff who genuinely listened to everyone, a truly lovely man and exceptional manager... To Osama who always made sure my favourite wine and my husband’s water (that’s all he drinks!)... In fact everyone in all restaurants and buffet were the same – you never had to wait for a drink... To Aruk who put our towels out each morning on our favourite sun beds and made sure we were comfortable... To bubbly Nelson who provided me with my morning cappuccino on my sun bed and made sure our water box was always filled especially with ice... To lovely Stini and her husband who greeted us every day with a smile in the buffet and always had the time for a little chat and wish us a lovely holiday... To Katherine who seemed to do shifts in different restaurants!... To Monir on the excursion desk who always suggested places for us to visit and to Cherlan who drove us on a couple of occasion – I get car sick an feel dizzy in a car so he drove us so carefully... To the guys who cleaned our room and filled the mini bar with my favourite chocolate, a big thank you... To Javeed who was a little man with the biggest heart that you could ever wish to meet who kept all the guests entertained in the lobby... To Matthew from Mauritius of the reception desk and all the ladies who constantly kept the toilets beautifully clean... To all the staff that we never actually met but contributed to making the Rixos such an amazing place to stay, thank you...
  • Kevan S
    Kevan S
    Oct 2022 15 contributions
    ...As soon as we pulled up in the taxi the service was impeccable. We were offered something to eat, but declined as we just wanted to get some sleep... Very spacious, which meant our teenage Son had his own space... Our room was kept so clean by our cleaner called Sooraj, and he would often leave roses and towel designs on our bed... He even put a clothes airer in our room when he noticed we were trying to dry clothes, as our room didn’t have a balcony ... Ask for the pineapple for dessert, you will see why 😁... The staff often come around asking if you are ok for drinks... There are lifeguards around the pool at all times... All the staff deserve a big shout out... First class service from each and everyone of them... I can’t praise this hotel enough, best hotel I think I have ever stayed at...
  • DonHueso
    DonHueso
    Sep 2022 3 contributions
    This hotel offers simply everything in the best quality... Freshly made iced teas, long drinks, cocktails, mocktails... There is even a fruit bar at the main pool where you can have fresh fruit plates prepared... The room was wheelchair accessible and when there was trouble because the bed was too high... There is a pool with a bar and access to private beaches... There are service staff to bring your drinks and snacks to your staring lounger... Basically, there is a cooler with water at each lounger... If you are ever late to the buffets and the evening buffet is prepared... You can feast you through the Istanbul Patesserie in the lobby... There are sandwiches, tea, coffee, incredibly delicious cupcakes, baklava and snacks... The Kids Club for children and their staff are great and lovely!... By the way, there is a lifeguard at every pool, no matter how small or large, and two lifeguards on the beach as well... All the waiters and waitresses To the room service To the staff at the bar (cappuccino) and everyone else!!!... It was an incredibly nice and relaxing stay worth every penny...
  • Susan Morland
    Susan Morland
    Sep 2022 8 contributions
    ...The staff were all fantastic, they are so kind, helpful and very friendly... Visited two of the Ala cart restaurants which were fantastic... We spent everyday at the beach where the staff went out of their way to make your stay special from putting towels onto your chosen beds to constantly bring drinks without having to ask... We had a few issues with our room but it was rectified very quickly and wine, chocolate and fruit were left in our room which was very much appreciated... We received excellent customer service throughout the hotel from all staff and in my opinion the staff make this hotel a great 5 star resort... A special thank you to Michael (assistant front office manager) for arranging a trip with transport to the Burj Khalifa as a goodwill gesture for the issues regarding our room... Thank you Rixos for a wonderful holiday...
  • DBR1566
    DBR1566
    Sep 2022 27 contributions
    The hotel is fabulous, 30 minutes from the airport and a few minutes away from The Atlantis. We were given free water park passes to visit if we wished... However, we went out a couple of times on the shuttle bus and took the Metro to Expo... The hotel rooms are beautifully clean, lovely comfortable beds with breathtaking views of the gulf... Complimentary mini bar was replenished daily( although there were so many delicious treats to be had all day, we didn’t need to use it,) if by any chance you were peckish, there is fresh fruit station and a coffee bar serving fancy cakes and sandwiches... It is an All Inclusive hotel and the standard is incredible... If they think you need some assistance/directions/drinks, they literally run over to help... John in the Highlight bar was fantastic, drinks ready as soon as we sat down... Yusuf the Assistant Manager at Turquoise, the fish restaurant during lunch and in the Shisha bar in the evening, was great too... Wilson at breakfast gave us some history and details on the hotel and again, so kind and helpful... Sajad had us chuckling and was professional but very entertaining!... Naresh looked after us by the adult only pool, so attentive... We struggled to use the ice bucket to open our beers, within seconds we had a proper bottle opener brought to us... The staff added some lovely luxury to our stay... We came as a couple, but there is a kids club, 2 huge family pools ( which the kids seemed to love in between their ice creams!...
  • Louise B
    Louise B
    Sep 2022 5 contributions
    ...The staff could not do enough for us, with some lovely little surprises along the way ♥️ Everything in the room was always spotless with a lovely greeting everyday from our house keeping team. Big bonus too, was the mini bar was fully re stocked everyday FOC and would even change some of the soft drinks to more of your favourites (a common theme in this hotel is that nothing is too much trouble!)... The pool area staff were all incredible too, serving an array of branded alcoholic/non alcoholic drinks all day and making each day lots of fun... You were looked after at your sunbed with beds being set up daily as you arrive and your towels laid out for you with drinks service to your bed - just wonderful 🍹 Every member of the team in all restaurants were also just amazing, so attentive making sure you had everything that you needed!!... The guest relations / reception / Excursion teams were always so friendly and always so helpful... A special shout out does have to go to Javed who is just exceptional at what he does... My husband lost his wallet on our last day and Javed pulled out all the stops for us and relocated this for us and has kept us fully updated...
  • Alexander K
    Alexander K
    Sep 2022 8 contributions
    I decided to make a short review of this wonderful hotel because I regularly travel to Dubai for business and holidays, and you know how hard is to find a nice place where you can get the best of services at a reasonable price... For the very reasonable price you get almost all ultra-services included except of some top liquors or maybe sigars (of course if you’re a smoker)... Besides perfect food, you going to leverage there a perfect service and culture spirit of the place the restaurants are reflecting Italy, Stake Pub, fish restaurant etc... The rooms service is just perfect, you don’t need to worry that your room will not be cleaned... The service personnel are very kind and supportive... I never got bad or questionable experience with the service or any request I had... To conclude, I highly recommend this hotel for the business and leisure... I would also like to convey my special thanks to the Customer Relations Manager Usman, who arranged my being in the Hotel and made my family time in the hotel wonderful...
  • Steve K
    Steve K
    Sep 2022 28 contributions
    ...The staff are incredible and so helpful and polite. From the guy who meets you when you have picked up your towels and finds you a couple of sun beds and brings round cold towels to cool your face on a regular basis, through to the always cheerful man who cleans the room and the staff in both the restaurants and bars who are always so eager to help... On our anniversary the bed was decorated with flowers and a bottle of champagne was left in the room with chocolate cake... I cannot fault the hotel at all and will definitely be back...
  • ian f
    ian f
    Sep 2022 1 contribution
    ...The hotel and staff cannot do enough for you. The room was great and cleaned really well everyday and the free mini bar re stocked daily by parera... Both the steak restaurant and the Italian restaurant served great food and had really really friendly staff... Melvin did an awesome job behind the bar in the steakhouse... The pool bar staff were excellent and kept us stocked up on cocktails all week... Sioban and Sher were great and kept us entertained all week... Plenty of sun beds and the staff would move them to wherever you wanted them... There's also free tickets to the Atlantis water park with free shuttle twice a day The only thing missing is an inside bar as the 2 outside bars were too hot to sit in for long periods...
  • Marcus S
    Marcus S
    Sep 2022 47 contributions
    ...We arrived early in the morning after a night-flight and the service at reception was excellent. Although there was some miscommunication from our agent re the room type, Karina at Guest Services went out of her way to make sure we had a great room with a view... She then promptly set about booking us into all the restaurants... Big thanks to Karina for looking after us... A big thanks to Art who made it a great experience... Excellent service, awesome steaks and superb cocktails at the bar... Big thanks to Firzan who looked after us, and to Yasin who always had time for a hilarious chat... Aqua and Moore is a great spot for lunch next to the beach and pool, it serves plenty of great salad and pasta dishes in front of the much needed air con units... Big thanks to Alisa who looked after us and always kept our wine glass full... Again, all the staff are excellent at their jobs and look after all your needs... The staff are excellent and will always look after you...
  • Jay91
    Jay91
    Aug 2022 2 contributions
    ...From the staff to the resort itself everything is just perfect. It was our honeymoon and upon arrival we had a bottle of champagne and a cake left in our room which was a lovely touch, we ate out at the beautiful Italian restaurant which was our favourite a number of times and the steakhouse was also lovely... Even the buffet offers so many options and if you have a fussy kid like us the buffet team are always on hand to offer you something else ie chicken nuggets and chips or fish fingers for the little ones... Our room cleaner Sudheer was absolutely brilliant and would go above and beyond for us, very creative with the designs when making the bed was a very lovely hard working man ( so thank you ) the Rixy kids club team were amazing our daughter Thea loved them, face painting and cooking was a personal favourite for her and the team were great and made her feel very welcome, the mini Disco was brilliant every night especially when they dressed up as baby shark 🦈 honestly a great team there... The lifeguards are also brilliant, very observant and also will have a laugh with the kids which is a nice touch... Every member of staff was great and we look forward to seeing you all next year...
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Amenities
Comprehensive
Travelers appreciate the hotel's diverse and high-quality amenities including numerous restaurants and bars, kids' club, spa, gym, pool, beach, and room facilities.
  • Christina Woolley
    Christina Woolley
    Oct 2022 12 contributions
    ...From the moment we checked in until we checked out the service, staff and attention to detail was out of this world. It was my hubbys 50th birthday celebration and we chose this hotel to stay and celebrate... They made us feel like royalty, during the day around the pool and beach they always asking if you want drinks bringing face cloths to cool down, nothing is too much trouble... The location , hotel and the cleaner was amazing... The cleaner on the first floor decorated our bed for my hubbys birthday and put birthday cake, sparkling juice and glasses in our room when we got back from a day out... I couldn’t fault anything about this hotel... It is exceptional and it made our first stay in Dubai a dream come true... Simply the best holiday and so glad we booked here to celebrate my hubbys birthday milestone... Well done to all at The Rixos, you work so hard to ensure guests have the best time and experience at your hotel...
  • Francis007
    Francis007
    Oct 2022 39 contributions
    ...To Nelson near the adult pool section who served us drinks and ensured our towels were ready and made us laugh on more than one occasion... We have never seen so much fresh fish that you get cooked on a bar-b-q just how you liked it... In 2022 you would expect a company of Rixos purchasing power to have made improvements in the area,...
  • Colin H
    Colin H
    Oct 2022 84 contributions
    ...We had such an amazing time and were treated like royalty by all the staff... We just love the setting of the Rixos on the Palm, the views and sunsets were spectacular and we swam in the clear, exceptionally warm sea and pool daily... To Osama who always made sure my favourite wine and my husband’s water (that’s all he drinks!)... In fact everyone in all restaurants and buffet were the same – you never had to wait for a drink... To Aruk who put our towels out each morning on our favourite sun beds and made sure we were comfortable... To bubbly Nelson who provided me with my morning cappuccino on my sun bed and made sure our water box was always filled especially with ice... To lovely Stini and her husband who greeted us every day with a smile in the buffet and always had the time for a little chat and wish us a lovely holiday... To the guys who cleaned our room and filled the mini bar with my favourite chocolate, a big thank you... To Matthew from Mauritius of the reception desk and all the ladies who constantly kept the toilets beautifully clean... To all the staff that we never actually met but contributed to making the Rixos such an amazing place to stay, thank you...
  • Bartieboy
    Bartieboy
    Oct 2022 81 contributions
    ...you had the smile on your face when your served us our drinks... About the hotel: It’s a great hotel with many possibilities and the staff is really hard working... We answered that the room is guaranteed with our credit card and that we will pay on arrival... The problem is if you have your own hear dryer or shaving machine as soon that you, begin to use them after a wile the plug begin to melt and get stuck to the plug into the wall, And do’s not work anymore... Recommendations: You can get the 5-star hotel more class to make it an adult only hotel, and everything is all inclusive...
  • tia r
    tia r
    Oct 2022
    ...The food was beautiful, the reservation restaurants felt like we were having an evening out of the hotel, with top restaurant style food and photo worthy presentation of food. The every day buffet dining hall food was delicious also, with a great variety for adults and children... From baking, aqua fun, yoga, face paint, kids carnivals ending each day with the best disco and entertainment, they provided it all and made parents and children all feel so welcome... The rooms were immaculate, cleaned daily to an extremely high standard... The beds were so comfy we couldn’t believe how deeply we slept and the mini bar always stocked back up daily... The poolside waiters and restaurant waiters always go above and beyond to get you anything you want and everyone was just so chatty and some of the most friendly people we have ever met... Just overall a very kind, caring and immaculate hotel... We would definitely stay there again and recommend it to any family with young or older children...
  • paulodge
    paulodge
    Oct 2022 50 contributions
    Our family of four recently stayed for 6 days at this superb hotel. Our two bedroom family suite was huge with three separate bathrooms, a large lounge and walk-in wardrobe... From the team assigned to looking after us throughout our stay (Mehdi and Henna) through to the lads serving us drinks throughout the day, they were relentless in their efforts... On the days where we ventured out to play golf, jet ski or visit Dubai, the hotel provided very reasonably priced taxis and also picked us up from our destinations... If you want to visit Dubai and experience the highest levels of service and hospitality, Rixos the Palm should be high on your list...
  • Kevan S
    Kevan S
    Oct 2022 15 contributions
    ...As soon as we pulled up in the taxi the service was impeccable... The room (junior suite 2201) was amazing... Very spacious, which meant our teenage Son had his own space... The bed (super king) was so comfortable... We had a room at the front of the hotel, had amazing views... Our room was kept so clean by our cleaner called Sooraj, and he would often leave roses and towel designs on our bed... He even put a clothes airer in our room when he noticed we were trying to dry clothes, as our room didn’t have a balcony ... There is also an Italian, seafood and steak restaurant (you need to pre book these) Again food amazing... Ask for the pineapple for dessert, you will see why 😁... Lots of choice for alcoholic drinks, including cocktails... The staff often come around asking if you are ok for drinks... The pool is a really good size, and never overly busy... There are lifeguards around the pool at all times... The beach is seconds away from the pool... Beach is lovely, always plenty of loungers, and because it’s a private beach for hotel it’s quiet... The whole hotel and grounds are spotless and so well maintained... First class service from each and everyone of them... I can’t praise this hotel enough, best hotel I think I have ever stayed at...
  • Chris P
    Chris P
    Oct 2022 45 contributions
    ...We had amazing service from our guest relations ladies, Oleksandra Anastasiia who even sent provisions to my room unprompted when I was feeling unwell... The 2 bed room family suite was massive with a separate lounge and dining area... Much bigger than similar rooms at other hotels... It was cleaned impeccably by Mohammed Nasic who created animal towel designs on the bed... The pool was busy but there were always options for seats and umbrellas on the beach... Farouk was amazing each day and helped us with towels and beds... Drinks were lovely and a real hidden delight is the Istanbul coffee shop in reception with cakes and pastries... Finally if you want exercise there is a substantial fitness programme at this hotel which is both varied and very professional with super coaches...
  • Ahmed Azouz
    Ahmed Azouz
    Sep 2022 3 contributions
    ...Nice facilities to play, it is more than a fabulous kids club!... They’re all so kind & friendly, I’m very picky with whoever engaged with my kids but thankfully these lovely ladies Madina, Karina, Denis, Sibel, Yulia and Tetiana & the amazing centre makes me feel so comfortable & trusting with leaving my kids in their care... I would highly recommend Rixy Kids Club to any family who wants to let their kids enjoy the stay in a hotel and get an array of activities and experiences... The daily activities and sport games with the creativity and care that is consistently provided by the crew members, all contributes to making Rixy Kids Club an exceptional Kids' club...
  • DonHueso
    DonHueso
    Sep 2022 3 contributions
    This hotel offers simply everything in the best quality. Whether it is the massages in the spa area, the buffet in the a la Turca restaurant or the other three restaurants (fish, steak and Italian)... The buffet restaurant is unbelievably delicious!... There were barbecue evenings with fish and meat... The pool bar has everything you need... Freshly made iced teas, long drinks, cocktails, mocktails... There is even a fruit bar at the main pool where you can have fresh fruit plates prepared... The room was wheelchair accessible and when there was trouble because the bed was too high... There is a residential pool, there is a pool for lanes swimming... There is a pool with a bar and access to private beaches... There are service staff to bring your drinks and snacks to your staring lounger... Basically, there is a cooler with water at each lounger... If you are ever late to the buffets and the evening buffet is prepared... You can feast you through the Istanbul Patesserie in the lobby... There are sandwiches, tea, coffee, incredibly delicious cupcakes, baklava and snacks... The Kids Club for children and their staff are great and lovely!... The have a great program for kids during the hole day... There is even a mini aqua park... By the way, there is a lifeguard at every pool, no matter how small or large, and two lifeguards on the beach as well... In the foyer there is daily live music, piano, cello and so on A big thank you to the staff: Sadline Fuat Onur Yunus Mehmet The ladies who are responsible for the reservation of the restaurants al carte... All the waiters and waitresses To the room service To the staff at the bar (cappuccino) and everyone else!!!... It was an incredibly nice and relaxing stay worth every penny...
  • Susan Morland
    Susan Morland
    Sep 2022 8 contributions
    Just returned from an amazing seven night stay at this lovely hotel. The staff were all fantastic, they are so kind, helpful and very friendly... Visited two of the Ala cart restaurants which were fantastic... We spent everyday at the beach where the staff went out of their way to make your stay special from putting towels onto your chosen beds to constantly bring drinks without having to ask... We had a few issues with our room but it was rectified very quickly and wine, chocolate and fruit were left in our room which was very much appreciated... A special thank you to Michael (assistant front office manager) for arranging a trip with transport to the Burj Khalifa as a goodwill gesture for the issues regarding our room...
  • DBR1566
    DBR1566
    Sep 2022 27 contributions
    The hotel is fabulous, 30 minutes from the airport and a few minutes away from The Atlantis. We were given free water park passes to visit if we wished... We didn’t want to leave our lovely hotel for long!... The hotel rooms are beautifully clean, lovely comfortable beds with breathtaking views of the gulf... Complimentary mini bar was replenished daily( although there were so many delicious treats to be had all day, we didn’t need to use it,) if by any chance you were peckish, there is fresh fruit station and a coffee bar serving fancy cakes and sandwiches... It is an All Inclusive hotel and the standard is incredible... If they think you need some assistance/directions/drinks, they literally run over to help... John in the Highlight bar was fantastic, drinks ready as soon as we sat down... Naresh looked after us by the adult only pool, so attentive... We struggled to use the ice bucket to open our beers, within seconds we had a proper bottle opener brought to us... All in all a fabulous stay and if the opportunity arises we would certainly return... The staff added some lovely luxury to our stay... We came as a couple, but there is a kids club, 2 huge family pools ( which the kids seemed to love in between their ice creams!... There is actually so much available it’s impossible to list on this small space...
  • Louise B
    Louise B
    Sep 2022 5 contributions
    ...The staff could not do enough for us, with some lovely little surprises along the way ♥️ Everything in the room was always spotless with a lovely greeting everyday from our house keeping team. Big bonus too, was the mini bar was fully re stocked everyday FOC and would even change some of the soft drinks to more of your favourites (a common theme in this hotel is that nothing is too much trouble!)... The pool area staff were all incredible too, serving an array of branded alcoholic/non alcoholic drinks all day and making each day lots of fun... You were looked after at your sunbed with beds being set up daily as you arrive and your towels laid out for you with drinks service to your bed - just wonderful 🍹 Every member of the team in all restaurants were also just amazing, so attentive making sure you had everything that you needed!!... We highly recommend the Istanbul Patisserie too for all day snacks - yummy and iced coffee!!... The guest relations / reception / Excursion teams were always so friendly and always so helpful... This defo won’t be our last time here, it’s an awesome base with an awesome atmosphere!!...
  • Alison A
    Alison A
    Sep 2022 19 contributions
    Just back from our second visit to this hotel the last being immediately before COVID and it just keeps getting better. All the staff cannot do enough for you, they make you feel very special... Wilson in the Buffet area, Oncur on reception, Sher at the pool bar to name but a few (sorry didn’t write their names down but the ladies at the coffee shop) all outstanding!... The sea view rooms are huge and super clean... It is luxury without the pretence you are very comfortable... He is keen to know of any suggestions or ideas so my one suggestion would be to have the buffet food available for everyone at the same time but a separate kids/adult area for eating but that is very minor just an idea to make the dining experience for all better...
  • Alexander K
    Alexander K
    Sep 2022 8 contributions
    I decided to make a short review of this wonderful hotel because I regularly travel to Dubai for business and holidays, and you know how hard is to find a nice place where you can get the best of services at a reasonable price... Rixos Palm is the best place if you want to spend good time with your family or just want to find a nice place not too far from Dubai doing your business... For the very reasonable price you get almost all ultra-services included except of some top liquors or maybe sigars (of course if you’re a smoker)... You’ve got different days where you can try perfect stakes, fish, or sushi... Also, you got a few thematic restaurants where you need to book your table a day before... Besides perfect food, you going to leverage there a perfect service and culture spirit of the place the restaurants are reflecting Italy, Stake Pub, fish restaurant etc... The rooms service is just perfect, you don’t need to worry that your room will not be cleaned... What I really loved is that the rooms are equipped with intelligence lighting that is easy to operate... There are three beaches around the hotel where you can easily find a chair deck or book a Cabana to spend whole day near the sea... The water is clean, the sand is perfect... The pool is well designed, and it has two bars where you can drink your cocktails staying at the pool... Your children will be very happy with a very nice children yard, a pool, nice activities, and an ice cream spot... A nice bounce to your staying at Rixos is a free voucher to the Aquapark in Atlantis... To conclude, I highly recommend this hotel for the business and leisure... I would also like to convey my special thanks to the Customer Relations Manager Usman, who arranged my being in the Hotel and made my family time in the hotel wonderful...
  • Steve K
    Steve K
    Sep 2022 28 contributions
    ...From the guy who meets you when you have picked up your towels and finds you a couple of sun beds and brings round cold towels to cool your face on a regular basis, through to the always cheerful man who cleans the room and the staff in both the restaurants and bars who are always so eager to help. Our room is on the third floor and has a view of the Burj Khalifa which is stunning... On our anniversary the bed was decorated with flowers and a bottle of champagne was left in the room with chocolate cake... The buffet restaurant has a tremendous choice and the two restaurants we have visited so far (steak house is tonight) have been excellent... I cannot fault the hotel at all and will definitely be back...
  • LSHrH
    LSHrH
    Sep 2022 1 contribution
    ...There are 2 main pools, one is more chilled out and the other a bit more lively, we spent our mornings chilling out and the afternoons in the more upbeat pool area. There's also a really great kids area with waterslides, it's only small but our 7 yr old loved it... Beaches are spotless and within walking distance of the pools, literally 20 feet away... Restaurants are great, rooms are lovely but the absolute highlight are the staff... They're just so pleasant and helpful, whether that's Javid in the lobby, Eliot helping you with your bags and taxis, the host in the Italian restaurant (I forget his name) or Cappuccino who looks after you at the pool...
  • ian f
    ian f
    Sep 2022 1 contribution
    ...The hotel and staff cannot do enough for you. The room was great and cleaned really well everyday and the free mini bar re stocked daily by parera... Both the steak restaurant and the Italian restaurant served great food and had really really friendly staff... The pool bar staff were excellent and kept us stocked up on cocktails all week... Plenty of sun beds and the staff would move them to wherever you wanted them... There's also free tickets to the Atlantis water park with free shuttle twice a day The only thing missing is an inside bar as the 2 outside bars were too hot to sit in for long periods...
  • Lewis Flower
    Lewis Flower
    Sep 2022 1 contribution
    ...This was our first Rixos experience as we wanted to booked an all inclusive holiday and it turned out to be one of the best hotels we have stayed in ever , the hotel is spotless especially by the pool and also the rooms which are cleaned daily , the food was exceptional both morning and night , especially in the Italian and steak restaurants on site which you will need to book a week in advance with them being so busy , the staff were brilliant , big shout out to Melvin behind the bar in the Loco steak house as he didn’t stop each night with the cocktails being spot on! We had a sea view suite which was massive , located on the 1st floor with a Brilliant view of the palm and also the city , was kept clean each day by the exceptional cleaners... The staff tops off this holiday with it being a 5 star hotel , they couldn’t do enough for you by taking your plates straight away , filling up your drinks , saying morning and asking how are you every time you walk past them , BIG SHOUTOUT to Melvin in the Loco steak house , this guy didn’t stop , also Sher behind the pool bar which made the best cocktails I’ve tried and was one of the nicest people you could ask for , also Siaban who was non stop filling our drinks up on the sun beds and made us laugh each day and to top it off Javed is the main entertainment of this hotel , he is brilliant and is so welcoming!... The only thing that needs improving of this amazing hotel is an indoor bar as they only have the restaurants on site which isn’t the same as a proper bar and the outside bar is way too warm to sit in all night... Also you get free tickets to the Atlantis water park which is great with a shuttle bus there and back...
  • Jay91
    Jay91
    Aug 2022 2 contributions
    Myself my wife and our daughter stayed at this beautiful resort for the second time in July/August... From the staff to the resort itself everything is just perfect... It was our honeymoon and upon arrival we had a bottle of champagne and a cake left in our room which was a lovely touch, we ate out at the beautiful Italian restaurant which was our favourite a number of times and the steakhouse was also lovely... Even the buffet offers so many options and if you have a fussy kid like us the buffet team are always on hand to offer you something else ie chicken nuggets and chips or fish fingers for the little ones... Our room cleaner Sudheer was absolutely brilliant and would go above and beyond for us, very creative with the designs when making the bed was a very lovely hard working man ( so thank you ) the Rixy kids club team were amazing our daughter Thea loved them, face painting and cooking was a personal favourite for her and the team were great and made her feel very welcome, the mini Disco was brilliant every night especially when they dressed up as baby shark 🦈 honestly a great team there...
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Вероника К wrote a review Today
1 contribution
I am here in Rixos the Palm with my family on vacation one week. We had a great time here. I tried something very interesting and fun with Mariana from Exclusive sport club her special class fit boots jumping. I love it Mariana was great coach and I want to come back and jump again with her. Thank U Mariana 🩵
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Date of stay: December 2023
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Trip type: Traveled with family
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Melina O wrote a review Dec 3
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I left Rixos the palm Dubai, after 3 days here more energised, refreshed, stronger and happier. I met Hende, a yoga instructoress here. I joined her morning and evening sunset classes, in front of the sea. I have never done yoga before. I tried aerial yoga, animal flow yoga, yin yoga and flow yoga. All was good fun and a good experience. She was very patient, kind, a good teacher.👍 After one day, I felt stronger and I joined cross fit and ice therapy. The guy instructors were really good. They really know their stuff! If you want a good energy reboot, try the ice !
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Date of stay: December 2023
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Trip type: Traveled with family
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Response from , Владелец at Rixos The Palm Hotel & Suites
Responded yesterday
Dear 686melinao, Thank you for your glowing review of your stay at Rixos the Palm Dubai! We're delighted to hear you left feeling energized and refreshed. It's great that you enjoyed Hende's yoga classes and found the cross-fit and ice therapy sessions beneficial. We look forward to welcoming you back for another energizing experience! Guest Relation Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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james p wrote a review Dec 2
1 contribution
Our third trip to Dubai (having previously stayed at The Atlantis) and I have to say this was definitely the best. A great hotel for families and couples. Rooms were fantastic and immaculate. The all inclusive option was top quality in terms of both food and drinks. All staff throughout the hotel were fantastic, with a special mention to our concierges Lahcen and Matthew, Serah at the patisserie, Naresh in Shisha bar, Frederick and all staff around the pool area. We will be heading back very soon!
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Date of stay: November 2023
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Владелец at Rixos The Palm Hotel & Suites
Responded 2 days ago
Dear JamespC9057OU, Thank you for your fantastic review! We're thrilled to hear that your third trip to Dubai, staying at Rixos The Palm, was your best experience yet. It's wonderful to know that the hotel catered well to both families and couples. We're delighted that you found the rooms fantastic and immaculate. It's great to hear that the all-inclusive option met your expectations in terms of both food and drinks. We appreciate your recognition of our exceptional staff, especially Lahcen and Matthew, Serah, Naresh, Frederick, and all those around the pool area. We will ensure to pass on your compliments to them. We're honored that you're considering heading back very soon. We look forward to welcoming you for another memorable stay at Rixos The Palm! Best regards, Guest Relation Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sweety D wrote a review Dec 2
Dubai, United Arab Emirates2 contributions
I had a corporate event at Rixos The Palm in November for 650 invitees... in all honesty, the experience has been extremely smooth. Neha Pant was handling our event, and I couldn't be more thankful for her unlimited support! She answered to every little detail, her attention was incomparable, and her dedication was off the roof! The location, the food, and the overall experience were on point. What a great hotel and amazing team to work with. Thank you for making our event unforgettable! Sweety Darwish
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Date of stay: November 2023
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from , Владелец at Rixos The Palm Hotel & Suites
Responded 2 days ago
Dear Sweety Darwish, Thank you for your kind words about your corporate event at Rixos The Palm in November. We're delighted to hear your experience was smooth and memorable. Neha Pant's dedication and attention to detail truly made a difference. We appreciate your positive feedback on the location, food, and overall experience. We look forward to welcoming you back for future events. Best regards, Guest Relation Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Matt S wrote a review Nov 2023
Ho Chi Minh City, Vietnam3 contributions
Overall a great experience. All staff were extremely welcoming and friendly, providing an excellent level of service throughout the stay. A special shout out to Furkan and the Exclusive Sports club team for a fantastic sports offering and service, and just for being great guys & girls!
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Date of stay: November 2023Trip type: Traveled with family
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Response from , Владелец at Rixos The Palm Hotel & Suites
Responded 5 days ago
Dear MattsN7120QK, Thank you for your fantastic review! We're thrilled to hear you had a great stay. Your shout out to Furkan and the Exclusive Sports club team made their day. We appreciate your kind words and look forward to welcoming you back soon! Best Regdars, Guest Relation Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Oksana wrote a review Nov 2023
1 contribution
Its the perfect hotel.❤ Our family liked everything- food, service, stuff. Im sure about reccomends Rixos all my friends👌 special thanks to Shady and Moustafa And will come back again to see the perfect staff
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Date of stay: November 2023
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Trip type: Traveled with family
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Response from , Владелец at Rixos The Palm Hotel & Suites
Responded 5 days ago
Dear 116oksana, Thank you for your heartwarming review! We're delighted to hear that our hotel was the perfect fit for your family, and we appreciate your kind words about the food, service, and our staff. Special thanks to Shady and Moustafa for their outstanding contributions. We can't wait to welcome you back for another perfect stay, and we truly appreciate your recommendation to your friends. Best regards, Guest Relation Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SlusheeKev216 wrote a review Nov 2023
County Waterford, Ireland13 contributions
This is absolutely ideal for families, the amenities for kids are incredible, the food options are great, and also fresh fruit bar, ice cream station, the level of service here is the stand out, waited on like royalty. I would recommend this to everyone, it's worth the cost as the food and drink are top quality and in endless supply, The Italian restaurant was amazing, we had top quality Italian food with live violinist and cellist, playing through meal and also then opera singers walked through the restaurant at one stage they were world class, pianist to finish then. Beach bar Bodrum is handy for lunch in day, pasta, salads, burgers, etc, only place service can be slightly slow in the day time, you just have to remind them sometimes. The guys around the pool cabanas and beds are incredible and always ensuring x2 cooler boxes are fully stocked with water and or beer, whatever you want. Fresh top level cocktails all day long, special mention to Jaggadish, who looked after us for the week. We had a double bedroom suite, so we had special service from concerige, Matthew and Lahcen, they told us to contact us on WhatsApp when we needed anything, transferes to Nobu, appointments etc, booking of restraints, strollers for kids, they literally never said no to any requests. Staff in kids club are amazing, thanks Madina. Fitness lovers will be extremely happy with facilities, I used the outdoor gym and my wife did spin class, excellent instructors and equipment. Will be back 100% Loved it
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Date of stay: November 2023Trip type: Traveled with family
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Response from , Владелец at Rixos The Palm Hotel & Suites
Responded 5 days ago
Dear SlusheeKev216, We are truly delighted to read about your exceptional experience at our resort! It brings us immense joy to know that our amenities, especially for families, met your expectations. Your kind words about the food, service, and overall ambiance are greatly appreciated. We're thrilled that you enjoyed the Italian restaurant's live entertainment and the Beach Bar Bodrum, even though service was a bit slow at times. Your acknowledgment of the poolside team, especially Jaggadish, is heartening. We'll be sure to pass on your compliments to him and the rest of the staff. It's fantastic to hear that our concierge team, Matthew and Lahcen, went above and beyond to make your stay seamless. We're also grateful for your recognition of the kids club staff, especially Madina, and our fitness facilities. We look forward to welcoming you back for another memorable stay. Thank you for choosing us! Best regards, Guest Relation Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ladygray wrote a review Nov 2023
United Kingdom1 contribution
+1
Went for my 40th birthday at the end of June and loved it. Was worried about the heat but it was do-able. The hotel is lovely and air conditioned. Outside was hot don't get me wrong but there are plenty of areas for shade. I saw loads of families with younger kids and no one fried 🤣. We have kids but went as husband and wife. We checked out the kids area and it looked fab. Little slides etc all in the shade and a little park / play area. We didn't check out the kids entertainment so can't comment but from what I saw I would 100% love to bring my kids to experience this hotel. The free tickets to Atlantis was exceptional. We didn't know they were free until we arrived so was made up. My husband and I love aqua parks so it was perfect. I know my kids would be amazed by the park, so again we will definitely be returning. For adults it was amazing. The food was excellent in every restaurant. In fact I'd go back just for the steak restaurant. The whole atmosphere was just lovely. The staff were kind and welcoming. So many lovely staff to mention. And the guests made our holiday. We met so many different people from all walks of life and everyone respected each other and welcomed them into the day's antics. Absolutely everything I could have wished for to celebrate my 40th trip around the sun. Thank you Rixos. See you soon xx
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Date of stay: June 2023Trip type: Traveled as a couple
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Response from , Владелец at Rixos The Palm Hotel & Suites
Responded 1 week ago
Dear Daydream63865586438, Thank you so much for your amazing review! We're thrilled that you chose to celebrate your 40th birthday with us and that you had a fantastic time. It's wonderful to hear that you enjoyed the hotel's amenities and found plenty of shaded areas to relax despite the heat. We're delighted that you appreciated the family-friendly features, even though you visited as a couple. The kids' area and entertainment are indeed designed to create a memorable experience for the little ones. We're glad you loved the complimentary tickets to Atlantis and that it added an extra layer of excitement to your stay. It's fantastic that you found our dining options, especially the steak restaurant, to be excellent. Your compliments on our staff's kindness and the welcoming atmosphere mean a lot. We look forward to welcoming you back with your kids for another memorable experience. Thank you for choosing Rixos to celebrate your special milestone. See you soon! Best regards, Guest Relation Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tessa M wrote a review Nov 2023
1 contribution
If you are a yogi or interested in yoga you have to stay here. Me and my father did not miss one morning yoga. We had a great start to every day. Hande is an amazing instructor super helpful and sweet. Each class is unique so you get good variation during the week. They offer yin yoga too wich is very relaxing. I would book this hotel just for the wonderful yoga practice. Don’t be afraid to try the hammock yoga since the approach is gentle. Thank you Hande for making my holiday a fantastic experience!❤️
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Владелец at Rixos The Palm Hotel & Suites
Responded 1 week ago
Dear TessamP8239IX, Thank you for sharing your incredible experience with us! We're thrilled to hear that you had the best vacation ever and enjoyed the yoga sessions, especially with Hande. It's wonderful that the morning yoga became a highlight of your stay, and we're glad you appreciated the unique and varied classes. We're delighted that you found the yin yoga sessions to be relaxing and that you embraced the hammock yoga experience. Hande will be overjoyed to know she made your holiday a fantastic experience. We look forward to welcoming you back for more yoga and memorable moments. Thank you for choosing us! Best regards, Guest Relation Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CML24 wrote a review Nov 2023
Wellingborough, United Kingdom29 contributions
+1
We came here for our honeymoon from 13th November for 6 nights. We loved it from the moment we turned up to the moment we left. There’s a lot to like about this hotel and I still don’t feel like we even saw the whole thing. We only booked into one of the A La Carte restaurants the steak house which the food was exceptional and we had a live singer on that night. The pool is massive and wasn’t too cold and we had some lovely service from Frederick at the swim up bar, it’s a shame you overlook the back of the fridges there though which someone had mentioned on here before, would have been nice for a frontage there so it just looks a bit nicer. The Buffett restaurant was nice on most occasions ( I personally wasn’t keen on the breakfast options) but that was just me I do want to say how much I thought the staff in all areas were incredible, we always felt welcome and all our needs were met at all times. Extremely friendly and caring people. We would 100% come back here as felt we could have stayed longer really and thee view from our balcony was worth it!
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Date of stay: November 2023Trip type: Traveled as a couple
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Response from , Владелец at Rixos The Palm Hotel & Suites
Responded 1 week ago
Dear CML24, Thank you for choosing our hotel for your honeymoon, and for sharing your positive experience. We're thrilled you enjoyed the A La Carte restaurant, pool, and the exceptional service from our staff, especially Frederick. We appreciate your feedback on the buffet breakfast and will use it for improvement. Your suggestion about the view from the swim-up bar is noted. We're delighted you felt welcome and cared for by our staff. It would be a pleasure to welcome you back for another memorable stay. Congratulations on your marriage, and thank you for choosing us. Best regards, Guest Relation Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$676 - $1,517 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
316
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RIXOS THE PALM HOTEL & SUITES - Updated 2023 Prices & Reviews (Dubai, United Arab Emirates)

Frequently Asked Questions about Rixos The Palm Hotel & Suites
Which popular attractions are close to Rixos The Palm Hotel & Suites?
Nearby attractions include NU AIR Shisha Lounge (0.03 miles).
What are some of the property amenities at Rixos The Palm Hotel & Suites?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Rixos The Palm Hotel & Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Rixos The Palm Hotel & Suites?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Rixos The Palm Hotel & Suites?
Yes, valet parking is available to guests.
What are some restaurants close to Rixos The Palm Hotel & Suites?
Conveniently located restaurants include Varq, Roaring Rabbit, and Raia Restaurant & Lounge.
Are there opportunities to exercise at Rixos The Palm Hotel & Suites?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Rixos The Palm Hotel & Suites have an airport shuttle?
Yes, Rixos The Palm Hotel & Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Rixos The Palm Hotel & Suites have airport transportation?
Yes, Rixos The Palm Hotel & Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Rixos The Palm Hotel & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Rixos The Palm Hotel & Suites offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.