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Melia Dubai Hotel

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#95 of 545 Hotels in Dubai
Certificate of Excellence
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1 room 2 adults 0 children
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Melia Dubai Hotel
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1,994 Reviews from our TripAdvisor Community

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Showing 1,346: English reviews
Madrid
Reviewed December 13, 2016

Such a pity that this time in the hotel it wasn't that great experience. Toilet doesn't work and was stuck for 2 days. Bad taxi services and very cold soup room service. This time not in the level. Pity

Review collected in partnership with this hotel
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Helpful?
1Thank diegogarcia16
Saurabh T, Public Relations Manager at Melia Dubai Hotel, responded to this review

Dear Mr. Diego, Apologies for the unpleasant stay with us. I am extremely worried about your recent experience in our hotel, hence i would appreciate if you could contact me directly on tamara.ellakkis@melia.com. Thank you and best regards, Tamara El Lakkis Guest Experience Manager

Reviewed December 13, 2016 via mobile

The hotel is unique,I personally Thanks to Miss SWEETHEART for the excellent service,she did in our family,with a warm welcome and smile,she is approachable to every one,most of all she is professional in her job,she made us feel that were in our home,in short she is the best asset of this restaurant,we will recommend this hotel to our friends. We...

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Helpful?
Thank mathiaasfinland89
Saurabh T, General Manager at Melia Dubai Hotel, responded to this review

Dear Mathias, Thank you for sharing your review in Tripadvisor. I appreciate your kind review of your stay and will gladly share with my team. We are delighted to know that you enjoyed your experience with us. It's our mission to deliver exceptional customer service to our guests and I am glad to know that we succeeded . Looking forward...

Reviewed December 12, 2016 via mobile

I would say this is great hotel and ritika made our stay memorable..excellent check in and check out experience..i stay in room 720 on honeymoon..roof top bar sabheev Kapoor restaurant all excellent Ritika treated us like family members always smile

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Helpful?
Thank Kush J
Saurabh T, General Manager at Melia Dubai Hotel, responded to this review

Dear Kush, Thank you for choosing Melia Dubai to celebrate this special occasion. On behalf of our team we would like to congratulate you and wish you all the best for the future, and thank you for sharing your impressions and feelings in Tripadvisor. Looking forwards to receive your visit again. Kind Regards, Saurabh Tiwari General Manager

Dubai, United Arab Emirates
Reviewed December 12, 2016

It was fun. Good service and good staff. The view and location is awesome. Sound system is good. Seating arrangment is nice. Good place to have some special time with near and dear ones. Overall it was good experience.

Review collected in partnership with this hotel
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Thank Ankit K
Saurabh T, General Manager at Melia Dubai Hotel, responded to this review

Dear Ankit, We appreciate your kind review and thank you for sharing it on Tripadvisor. I am happy the read that you enjoyed your experience with us. Looking forwards to welcome you back to Melia Dubai. Kinds Regards, Saurabh Tiwari General Manager

Muscat Governorate, Oman
Reviewed December 11, 2016

The hotel is beautifully designed, the room has a coffee machine shower and bathtub. The staff are helpful, but they need to improve their service, we have been staying for 3 night and for this période dust in room hasn't been made at all, Hoover too ! The hotel is located in the middle of nowhere but just 15mn away...

Review collected in partnership with this hotel
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Thank Ninou N
Saurabh T, General Manager at Melia Dubai Hotel, responded to this review

Dear Ninou N, I appreciate you taking the time to share your comments on Tripadvisor. Please know that I have shared your comments with my team and have also noted your housekeeping comments. Thank you again for sharing and I hope that you can come and give us another try in the future. Best Regards, Saurabh Tiwari, General Manager

Beirut, Lebanon
Reviewed December 11, 2016

I booked this hotel for my 3 guests as a 5 stars hotel to provide comfort for them at the Level Grand Luxe room and I paid for full with breakfast included. but unfortunately at check in the staff at the reception insisted to give them another low level room. the given room was not well cleaned too. I also...

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Helpful?
Thank Omar O
Saurabh T, Guest Relations Manager at Melia Dubai Hotel, responded to this review

Dear Omar, Thank you for the review, please accept my sincere apologies for the challenges that your guest faced on their stay with us. I am extremely worried about their recent experience in our hotel hence I would appreciate if you could contact me directly on tamara.ellakkis@melia.com. Kind Regards, Tamara El Lakkis Assistant Guest Experience Manager

Reviewed December 11, 2016 via mobile

My first vacation to Dubai. Wasn't sure about the places to visit. Then on my friend Zeeya Khan's insistance, visited Estrellas Sky Lounge. At first i wasn't sure of how this place is going to be. But such a warm welcome by the Host Ankur got us at ease. Such humble staff like Noela and Prabhat made sure our evening...

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Helpful?
Thank Shumaila K
Saurabh T, General Manager at Melia Dubai Hotel, responded to this review

Dear Shumaila K, On behalf of the entire team we would like to thank you for reporting your impressions and feeling regarding your stay at Melia Dubai. Your positive feedback about our staff are the best reward to our daily work. Please know that I have shared your kind review with our team. It would be a real pleasure to...

Reviewed December 10, 2016 via mobile

We had a really lovely time in this hotel. The food and breakfast was good. Lots of varity of selection. The room service was good. We had couple of time room service. Arvind the waiter gave us a good service. It's got everything rooftop swimming pool , gym sauna stem room. The only thing we didn't like was when you...

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Helpful?
Thank Pushpa M
Saurabh T, General Manager at Melia Dubai Hotel, responded to this review

Dear Pushpa M, Thank you for sharing your feedback following your stay with us at Melia Dubai. I am pleased to know that Arvind looked after you very well and that you enjoyed our food selection. Regarding the toiletry bottles, please know that I shared your comment wit my team and we are looking for new designs that are easier...

New Delhi, India
Reviewed December 10, 2016

MELIA is a big brand name , It should live more than expectations , SERVICES LIKE FREE SHUTTLES FOR GUESTED , REDUCED CHECK-IN & CHECKOUT TIME CAN DO WONDERS TO opt FOR MELIA. Though the hotel was very good things can be done to improve rooms.

Review collected in partnership with Meliá Hotels International
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Thank Abhishek J
Saurabh T, General Manager at Melia Dubai Hotel, responded to this review

Dear Guest, Thank you for your review. We appreciate your opinion and suggestion, we have taken a note and we will consider them for our future improvement. We hope to welcome you again in the near future. Sincerely, Saurabh Tiwari General Manager

Antananarivo, Madagascar
Reviewed December 9, 2016

Perfect Hotel, Amazing Staff, The hotel is located in center of city and very close of major attractions. The staff are very nice and helpful. They serve a great breakfast . The rooms are bigger and nicer.

Review collected in partnership with Meliá Hotels International
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1Thank Ravi M
Saurabh T, General Manager at Melia Dubai Hotel, responded to this review

Dear Ravi, I sincerely appreciate the time you have taken to share your kind review of your stay at Melia Dubai on Tripadvior. Its is delightful to know that you were pleased with the location of the hotel and that our staff provided you the best service. Thank you for staying with us and we look forward to welcoming you...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Meliá Dubai, your ultimate urban escape. The hotel is cutting edge in style which takes inspiration from the world's fashion capital, Milan so expect visually entertaining interiors with contemporary art pieces from all over the world, 164 stunningly decorated rooms & suites and state-of-the-art meeting space and business facilities. Located close to the World Trade Centre, Sheikh Zayed Road, Gold & Spice Souqs, historical Bastakiya, Dubai Museum and Dubai Creek, the hotel is perfectly situated within a short reach to Dubai's main shopping and commercial districts like the iconic Burj Khalifa and only 10 km away from Dubai International Airport. Get the best views of the city whilst indulging on Mediterranean food and cocktails and listening to silky sounds from our resident DJ at Estrellas Skyline Lounge, perched at the rooftop of Meliá Dubai. Explore the exotic dishes from India at Celebrity Chef Sanjeev Kapoor's Signature Restaurant whilst Alfonso Sushi Lounge as well as Azalya Restaurant will cater to your international palate. Head over to YHI Spa to relax your body and mind after a hectic travel or day out. ... more   less 

Additional Information about Melia Dubai Hotel

Address: 23 Kuwait Street | Port Rashid, Al Raffa, Dubai P.O Box 116656, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $97 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Dubai Hotel 5*
Number of rooms: 164
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Priceline and Jetsetter so you can book your Melia Dubai Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#49 Business Hotel in Dubai
#63 Spa Hotel in Dubai
#73 Family Hotel in Dubai
#79 Romantic Hotel in Dubai
#90 Luxury Hotel in Dubai
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Questions & Answers

Here's what travelers have asked, with answers from Melia Dubai Hotel staff and other travelers.
73 questions
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Questions? Get answers from Melia Dubai Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The upper levels will be quieter - there are nightclubs on the 1st floor.”
 of 5 bubbles K9TLS, 1 week ago | Read review
“superb service, please experience it”
 of 5 bubbles 12Rajendran, 2 weeks ago | Read review
“Nice view. ...Rooms R clean n comfortable”
 of 5 bubbles 363minalg, 3 weeks ago | Read review
“Excellent Breakfast”
 of 5 bubbles karilaihonen, 3 weeks ago | Read review
“We enjoyed the basic room which was excellent with an enormous bathroom area and spacious bedroom with a seating area and desk.”
 of 5 bubbles kevindJ4024XM, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question