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The Canvas Hotel Dubai

Traveler (1367)
Room & Suite (580)
Dining (95)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Canvas Dubai Hotel, MGallery by Sofitel features 164 designed rooms and suites, each inspired by a contemporary stylish design. Situated in the heart of historic Dubai, the 5 star The Canvas Dubai MGallery by Sofitel features modern accommodations. The hotel is located in Bur Dubai, close to the maritime port, nearby from the main commercial and shopping districts, Dubai Museum, Dubai Creek, the Heritage Centre of the city, Gold Souk, and the popular Dubai beaches. Guests can relax in our 1,000 sq. Spa, or indulge in our outdoor swimming pool located on the rooftop with a breath-taking views of the city. The hotel is proposing an awarded Indian restaurant by Sanjeev Kapoor, an International Buffet restaurant, and a rooftop bar lounge restaurant with a panoramic view.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Free parking
Restaurant
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Trendy
Quiet
HOTEL CLASS

Location

Full view
Contact
23 Kuwait Street Port Rashid, Dubai 116656 United Arab Emirates
Getting there
Dubai Airport5 mi
Sharjah Airport9 mi
Al Ghubaiba15 min
Al Fahidi16 min
See all nearby hotels
2,933Reviews
105Q+A
100Room tips
Traveler rating
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Popular mentions
Wonderful stay very helpful front office staff and the breakfast is great, spacious rooms.... overall excellent. Hotel is recommended for long stays as proximity to shopping centres and malls and the beach... is great.
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Response from TheCanvas116656, General Manager at The Canvas Hotel Dubai
Responded yesterday
Dear Kumud J, Thank you for sharing your feedback after your stay with us at The Canvas Hotel MGallery by Sofitel. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for my team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us in the near future, trusting that we would continually provide you with the best services and personalized care at all times. With best regards, Mirco Iada General Manager
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+1
I arrived early and was greeted warmly by reception. They arranged an early check in free of charge which I was very greatful for! The rooms.. Spacious Clean But becoming a little outdated and losing 5* appeal. Staff.. Staff are very friendly all over the hotel wanting to say
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Response from TheCanvas116656, General Manager at The Canvas Hotel Dubai
Responded yesterday
Dear cianf918, Thank you for sharing your feedback after your stay with us at The Canvas Hotel MGallery by Sofitel. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our valued guests like yourself. However, please accept our sincere apologies for the inconvenience caused during your stay. We will ensure to share your feedback to the concern department for necessary action. We would like to mention that hotel provides shuttle service to Burjuman mall and Lamer Beach. We would like you to rest assured that your kind remark will be taken into consideration. We hope that this will not deter your decision of coming back to us again as we look forward to your next visit in the hotel. Trusting that we would be able to serve you better as we continually provide the best services and personalized care at all times. Best Regards, Mirco Iada General Manager
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I came here with my mother for a week and really we really enjoyed the stay. The hotel is beautiful and the room was so spacious and clean. The beds were so comfortable and all the staff were lovely. The food was delicious and the pool is in a great location with sun reaching it
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Response from TheCanvas116656, General Manager at The Canvas Hotel Dubai
Responded yesterday
Dear Hxneenx, Thank you for sharing your feedback after your stay with us at The Canvas Hotel MGallery by Sofitel. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our valued guests like yourself. We hope that this will not deter your decision of coming back to us again as we look forward to your next visit in the hotel. Trusting that we would be able to serve you better as we continually provide the best services and personalized care at all times. Best Regards, Mirco Iada General Manager
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Our stay was awesome we visited for a Honeymoon We liked the rooms very much and also hotel facilities like swimming pool and restaurant were amazing. Hotel staff were very helpful, CO with ms Desi was awesome. We will visit again.
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Response from TheCanvas116656, General Manager at The Canvas Hotel Dubai
Responded yesterday
Dear Yogesh R, Thank you for sharing your feedback after your stay with us at The Canvas Hotel MGallery by Sofitel. We greatly appreciate receiving your kind comments. We will for sure let our colleague Desi from Front Office to know that you are pleased with their services. We look forward to welcoming you back in the near future, rest assured that we would continually provide you with the best services and personalized care at all times. With best regards, Mirco Iada General Manager
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I stayed before in the same hotel when it was melia it was much better and really 5 star hotel. Now starting from check in time which taking long time, hotel smell was not nice at all, room very old furniture and plastic carpets and to use remote control for tv you should be
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Response from TheCanvas116656, General Manager at The Canvas Hotel Dubai
Responded yesterday
Dear loveme7448, Thank you for taking the time to tell us about your experience at the The Canvas Hotel Dubai - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mirco Iada General Manager
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Previous
Breakfast is really good... There are many vegetarian options to choose from
0 votes
Dear Jayantrao S, Thank you very much for your message. Yes we do have an Executive Lounge and would be pleased to welcome you as Le Club Accor Hotels Platinum guest member. Looking forward to welcome you for your upcoming stay at the Canvas Hotel Dubai. Sincerely Yours, Mirco Iada General Manager
1 vote
Does the metro have a stop nearby?
There is no metro on the doorstep. Atleast 1.5-2kms walk. Something which you would not appreciate in the Dubai summer.
0 votes
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12345621
"Ask for no smoking"
"Nice shisha in Estrellas!"
"Ask for the side which has the view on the city skyline"
"All rooms are good and you won't pay typical Dubai Price. AED500 (£100) for a club room with executive lounge access is a greta price."
"This hotel used to be called the Melia hotel, so tell taxi drivers this name as they've nearly all never heard of the Canvas hotel."
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12345620
PRICE RANGE
$53 - $160 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl RaffaBur Dubai
NUMBER OF ROOMS
164
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