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Grand Excelsior Hotel

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362 Reviews from our TripAdvisor Community

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Showing 254: English reviews
Guwahati, India
Level Contributor
104 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed June 21, 2016

I was on a group tour to Dubai and I was accompanied by my Mother. The hotel was clean and maintained. The front desk staff were very friendly and co-operative. The breakfast was OK to certain extent. The room I was provided(Room No. 743) was clean and good but not comfortable as the AC did not function properly for the... More 

Helpful?
1 Thank Sandweep
GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Mr. Sandweep, Warm Greetings from Grand Excelsior Hotel Al Barsha! At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is... More 

Dubai, United Arab Emirates
Level Contributor
130 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed June 3, 2016 via mobile

We were kindly greeted by doorman but the front desk disappointed. The woman was unprofessional and just bad at her job. After greeting us for check in, she constantly made us wait while she assisted others who came after. Why one of the other employees could not handle long phone conversations, was lost on us. We had booked a room... More 

Helpful?
Thank Linda O
GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Ms. Linda, Warm Greetings from Grand Excelsior Hotel Al Barsha! Kindly accept our sincere apologies for the inconvenience you may have experienced in respect to your stay with us. Upon thorough review of the situation we have taken steps to ensure that this will never happen again. We would like to take this opportunity to thank you for your... More 

Navi Mumbai, India
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 31, 2016 via mobile

Spacious rooms, maintenance is very good. Bathrooms are clean. No indulgence from anyone. Earlier there used to be loud music upto late night has now stopped. Breakfast spread is good but same day after day. So if you are staying for long duration one may get bored with the same breakfast.

Helpful?
Thank Snehal22
GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Ms. Snehal, Warm Greetings from Grand Excelsior Hotel Al Barsha! At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is... More 

chandigarh
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 23, 2016 via mobile

It was a wonderful stay..Staff was very courteous. It is close to all the attractions of Dubai...Special thanks to Ms.Cardoza☺ who.actually made my stay memorable. Only one suggestion to improve the variety and changes in the breakfast; else food is excellent...

Helpful?
Thank shamsher s
GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Ms. Shamsher, Warm Greetings from Grand Excelsior Hotel Al Barsha! At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is... More 

Dubai, United Arab Emirates
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 19, 2016 via mobile

Grand Excelsior Hotel in Al Barsha is one of the most convenient places to stay while in Dubai. Located just behind the Mall of the Emirates, it is quite close to most of the cities tourist attraction. The ambiance gives you that middle eastern feeling with the hospitality which is very respectful and accommodating. The great thing is that they're... More 

Helpful?
Thank jon_eliz
GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Ms. Eliz, Warm Greetings from Grand Excelsior Hotel Al Barsha! At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is... More 

Dubai, Dubai, United Arab Emirates
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 7, 2016

the place is well located - but so are other hotels 30 metres away at a fraction of the price,,, went to the bar and found that every beer was 13$ and when i argued that it was too much for a bar which was pretty much dead, and the bar next door which had a live band and heaving... More 

Helpful?
Thank Dipen M
GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Mr. Dipen M, Warm Greetings from Grand Excelsior Hotel Al Barsha! Kindly accept our sincere apologies for the inconvenience you may have experienced in respect to your stay with us. Upon thorough review of the situation we have taken steps to ensure that this will never happen again. We would like to take this opportunity to thank you for... More 

Travelers are raving about these Dubai hotels

novexireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 4, 2016

Very loud disco at night till early morning.Even the bar at reception played the music very loud.Not a nice bar.Nicer hotels in Dubai to stay in.Very small pool on the rooftop. Very good and helpful reception staff.

Helpful?
Thank novex1
GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Mr. Novex1, Warm Greetings from Grand Excelsior Hotel Al Barsha! At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is... More 

1 review
1 of 5 stars Reviewed April 26, 2016 via mobile

The room was smelly it was a smoking room however the smell was different ive been to different smoking room different hotel as well so i know there is something wrong with it. and i think they gave us an old room, where in the shower was broken you cant even use the main shower. Complaint at the reception but... More 

Helpful?
Thank Lorian Mae S
GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Ms. Lorain Mae, Warm Greetings from Grand Excelsior Hotel Al Barsha! Kindly accept our sincere apologies for the inconvenience you may have experienced in respect to your stay with us. Upon thorough review of the situation we have taken steps to ensure that this will never happen again. We would like to take this opportunity to thank you for... More 

New Delhi, India
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 23, 2016

Exteriors may appear to be strange as it is in the shape of a ship, the hotel is Grand within, in terms of lobby and room sizes. The moment you enter the hotel, the lobby seems lavish and gives a feel good factor. Room sizes are extravagant. The hotel has a Sports Club and and a night club. The crowd... More 

Helpful?
1 Thank NimitVars
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Ms. NimitVars Warm Greetings from Grand Excelsior Hotel Al Barsha, At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is... More 

Scarborough, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 9, 2016 via mobile

Booked to stay here for our honeymoon and was pleased throughout the stay! We had hired a car so happily let us use their carpark! Room was spacious, lots of storage and good sized bathroom too! staff very attentive and happy to help with any questions! Even when we asked to be moved in the middle of the night due... More 

Helpful?
Thank rryder87
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Mr/Ms Rryder87 Warm Greetings from Grand Excelsior Hotel Al Barsha, At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Within 10 minutes' walk from Mall of The Emirates and Metro station, the Grand Excelsior hotel is set in Al Barsha, Dubai - the city's vibrant business district in close proximity to Dubai Internet & Media City, Knowledge Village, Dubai World Trade Centre, DIFC and Jebel Ali Free Zone. We are also in close proximity to shopping malls, Burj Khalifa, Jumeirah Beach Park, Wild Wadi Water Park and. Finest luxury accommodation and associated amenities cater to the needs of business and leisure travelers with the blend of Unique Arabian Hospitality. The hotel is decorated in a contemporary yet unique Arabian style and offer different categories of impressive rooms & suites. Relax in your spacious room or suite, designed and furnished with outstanding amenities that meet the highest standards. Each elegantly decorated room has a flat-screen satellite TV and air conditioning. All rooms at the Grand Excelsior have a work desk, kettle and a coffee maker. The 6 restaurants and bars onsite showcase multi cuisine with a fine taste of dining pleasure and entertainment. The hotel's Health Club boasts quality weight machines and cardio equipment. Swim in the 15 m. Temperature-controlled outdoor pool, unwind in the sauna or steam room and treat yourself at the Lavana Spa for unique treatments. Grand Excelsior hotel can be the perfect location for wedding functions, birthday parties, or anniversary celebrations in our choice of Ballrooms. Give a perfect feel to your conference or business meetings in the hotel's board rooms equipped with Wi-Fi access and overhead projectors. An added value to enhance guest experience, free on-site Valet Parking and Shuttle services to the business hubs and leisure attractions in the city. We are close to Dubai International Airport and Dubai World Central Airport within a traveling time of 15-20 minutes. ... more   less 

Additional Information about Grand Excelsior Hotel

Address: Grand Excelsior Hotel 23 St 73 | Al Barsha 1, Dubai 214343, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $55 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Excelsior Hotel 4*
Number of rooms: 230
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Hotel Style:
#217 Luxury Hotel in Dubai
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