...The location is near to the mall of the emirates, metro station and lulu hyper market...

...The location is near to the mall of the emirates, metro station and lulu hyper market...

...The location was very good in the heart of Al Barsh (tucked between buildings from all sides, instead of being beach side or highway side to be seen by all)...

...The beds were very comfortable and the amenities were great.” “The location was perfect - close to the mall of Emirates and attractions...

...The rooms are dated and tired looking...

Very nice hotel I like the ambiencand and lobby, especially rooms are veryneat and clean...

...Amazing view inside with a big lounge and rooms are very neat and clean...

Best hotel, great ambiance of bars restaurant and reception staff are great they welcoming guest in professional way...

...The staff are really friendly, rooms are big and lobby interior is exquisite...

...The delicious food prepared, and the elegant decor added an additional 5 stars to the event...

The hotel is shaped like a cruise ship from outside and has the feel inside too with its grand lobby and center that opens to all the floors...

...The service was excellent and the staff were very friendly and attentive.” “The hotel was beautiful and the decor was modern and stylish...

...During the night while I was resting, I was disturbed by loud music...

...There is a night club on the ground floor...

...Despite lengthy discussions with the staff and inspection of several rooms, we were eventually given a different room from what had been shown to us on our arrival. The rooms are dated and tired looking... The air conditioning was also very hard to manage and the room was extremely cold at times despite setting the temperature at 23 degrees... We had booked an executive room due to its size...

...Unfortunately the standard of the hotel seems to have deteriorated tremendously!!... The only helpful person was Walid who seemed to have a handle on everything; from being the concierge to finding us a decent room to helping with housekeeping requirements and requests!!!... Walid seems to be a one man show running the hotel!!...

...The room was spacious and well equiped...

I am very happy of this hotel, very spacious and peaceful, and the staffs are very accomodating and they take action very fast especially in room divisions...

Such an amazing hotel with less price...

Very nice hotel I like the ambiencand and lobby, especially rooms are veryneat and clean...

One of the best hotel in Dubai with budget friendly. Amazing view inside with a big lounge and rooms are very neat and clean...

...The staff are really friendly, rooms are big and lobby interior is exquisite...

...I enjoyed my stay in grand excelsior hotel...

...The room size is spacious me and my friends enjoyed the stay...

...The room size is spacious me and my friends enjoyed the stay...

...The room upgrade was unexpected, and the service was very good... However, the rooms have windows but they were locked, and the noise from the clubs was too much and affected our sleep...

...Mr. Imran from reservation They made our stay so enjoyable and comfortable.” “The rooms were spacious, clean and well-maintained. The beds were very comfortable and the amenities were great.” “The location was perfect - close to the mall of Emirates and attractions...

...Worst experience ever I ordered room service and informed them I’ll pay by Apple Pay as I don’t have cash, their terminals are not working... After they bring security to open room !!!... To ask for 60 AED , I paid 3,500 for stay and I keep informing them tomorrow I’ll withdraw cash and pay for you...

When I checked in, they gave me a dirty room (it was sand in the room and hair in the bath!)... Workers offered me to change a room but other rooms were terrible, so I bought ear plugs (even this doesn’t help and my mistake was to book a hotel for a long time)...

Horrible evening, started with no towel in the room upon checking,informed the housekeeping guy who was next door to room 214 that please put 2 towel in the room . Came back after 4 hours and no towel in the room ... Was given a connecting room where exactly at 11.30 while sleep a group of people making noise in room 212 like there was 8 to 10 people staying there... Apparently in the room a QR code was placed to order food online through room service as there was no menu but unfortunately found out after 1 and half hour that the QR code is not working ...

We booked a suite for 3, a lady at the reception suggested us all to sleep in the same bed or pay extra for an extra bed, which was prepaid and clearly stated that the room was for 3...

...We try to change our stay, but they dont refund money, they didnt want to upgrade our room also...

Such an amazing hotel with less price...

...Thank you for such an amazing experience in Dubai with budget friendly...

...Thank you for such an amazing experience in Dubai with budget friendly...

One of the best hotel in Dubai with budget friendly...

...This is my 3rd time in this hotel and it’s gonna be the last. I will never recommend this place for anyone...

...And they start knocking the door every 5 minutes and calling constantly by phone every 2 minutes even before I started eating my food asking for payment... To ask for 60 AED , I paid 3,500 for stay and I keep informing them tomorrow I’ll withdraw cash and pay for you... I can’t sleep from calls or knocking doors or greedy stuff I’ll check out ASAP...

...Save your nerves and time and choose something better. Unfortunately I had booked the hotel for long period, so It was hard for me to change it and take money back, so I stayed...

We booked a suite for 3, a lady at the reception suggested us all to sleep in the same bed or pay extra for an extra bed, which was prepaid and clearly stated that the room was for 3...

...We try to change our stay, but they dont refund money, they didnt want to upgrade our room also...

...The only helpful person was Walid who seemed to have a handle on everything; from being the concierge to finding us a decent room to helping with housekeeping requirements and requests!!!...

...The house keeping staff need to be followed up repeatedly for simple requests...

Hotel is located five minutes from Mall of the Emirates and dubai metro, hotel structure is refreshing and intiqe...

...The room was spacious and well equiped...

Very nice hotel I like the ambiencand and lobby, especially rooms are veryneat and clean...

...Amazing view inside with a big lounge and rooms are very neat and clean...

...The cleanliness and attention to detail were impeccable...

...Mr. Imran from reservation They made our stay so enjoyable and comfortable.” “The rooms were spacious, clean and well-maintained...

...It took long time to fix it, I called them many times and came to reception for they clean that...

...On the second day of our stay bath towels disappeared and fresh towels arrived more than an hour after we asked the room service for...

...Came back after 4 hours and no towel in the room ...

Stayed here in feb 2019 and had a fabulous stay... Staff was very unhelpful and not interested in any kind of service... The only helpful person was Walid who seemed to have a handle on everything; from being the concierge to finding us a decent room to helping with housekeeping requirements and requests!!!...

...The house keeping staff need to be followed up repeatedly for simple requests... We also found one if the staff members named Waleed to be very helpful and polite...

I would like to express a sincere gratitude for accommodating us, during our stay, I am happy how the staff treat us...

We held an intensive training and Grand Excelsior Hotel made it the perfect, worthy and comfortable place for the whole community! We had an incredible stay from the moment we arrived, the staffs was welcoming and attentive...

...Hotel staff is very friendly and always greetings with beautiful smile 😊...

I am very happy of this hotel, very spacious and peaceful, and the staffs are very accomodating and they take action very fast especially in room divisions...

...Ms. Alaa from reception is very helpful and hk team especially Mr. Nelanka very helpful .They all are superheros. Thank you for such an amazing experience in Dubai with budget friendly...

...They also have room service but i didnt have the chance to try maybe on my next stay... And thank you to the lady on the reception her name is nesrine she is so helpful and have a smooth check out...

...Ms. Alaa from reception is very helpful and hk team especially Mr. Haim very helpful .They all are superheros. Thank you for such an amazing experience in Dubai with budget friendly...

...They give 100% customer service...

Very nice hotel I like the ambiencand and lobby, especially rooms are veryneat and clean... Alana from reception and Mr. Nagendra from hk they are very helpful...

Really bad experience I never expected this from hospitality professionals Ramy was at the reception very rude to all the guests on the queue not only me...

Best hotel, great ambiance of bars restaurant and reception staff are great they welcoming guest in professional way. I enjoyed my stay in grand excelsior hotel... Azhar driver was helpful parking my car...

...Hotel is just 15 mins walking from MINA BAZAAR. Staff n reception persons r very cooperative n friendly...

...The room upgrade was unexpected, and the service was very good. We even forgot something in the room on departure and they kept it for us (very rare)...

...Worst experience ever I ordered room service and informed them I’ll pay by Apple Pay as I don’t have cash, their terminals are not working. And they start knocking the door every 5 minutes and calling constantly by phone every 2 minutes even before I started eating my food asking for payment...

When I checked in, they gave me a dirty room (it was sand in the room and hair in the bath!). It took long time to fix it, I called them many times and came to reception for they clean that... Workers offered me to change a room but other rooms were terrible, so I bought ear plugs (even this doesn’t help and my mistake was to book a hotel for a long time)... Few times they gave me back a dirty clothes... The laundry manager told that they are going to fix that or give me money for destroyed items back... And he wouldn’t come if I didn’t call on the reception 4 times!!... But at the end they gave me money back...

Horrible evening, started with no towel in the room upon checking,informed the housekeeping guy who was next door to room 214 that please put 2 towel in the room ... Apparently in the room a QR code was placed to order food online through room service as there was no menu but unfortunately found out after 1 and half hour that the QR code is not working ... I mean what kind of service this hotel provide ...

...We booked a suite for 3, a lady at the reception suggested us all to sleep in the same bed or pay extra for an extra bed, which was prepaid and clearly stated that the room was for 3. There were no hot water in the morning, we could not take a shower... On the second day of our stay bath towels disappeared and fresh towels arrived more than an hour after we asked the room service for... I had to wait for 25 min for my omelette as a cook on the egg station served men first despite they ordered after me, incl my husband...

...We try to change our stay, but they dont refund money, they didnt want to upgrade our room also...

Stayed here in feb 2019 and had a fabulous stay... The only helpful person was Walid who seemed to have a handle on everything; from being the concierge to finding us a decent room to helping with housekeeping requirements and requests!!!...

We held an intensive training and Grand Excelsior Hotel made it the perfect, worthy and comfortable place for the whole community! We had an incredible stay from the moment we arrived, the staffs was welcoming and attentive... The room was spacious and well equiped... Highly recommended place to stay and create memories!...

Hotel is located five minutes from Mall of the Emirates and dubai metro, hotel structure is refreshing and intiqe...

...Suitable for all kinds of events and residence... The food is very healthy and delicious staffs are really helpful...

...I am very happy of this hotel, very spacious and peaceful, and the staffs are very accomodating and they take action very fast especially in room divisions. There are so much variety in food stalls and restaurants...

...There are some bars on the lobby in case u are planning to find a spot to drink. They also have room service but i didnt have the chance to try maybe on my next stay... All is ok except for the shower button but still a good stay...

One of the best hotel, I ever seen in dubai... Ms. Alaa from reception is very helpful and hk team especially Mr. Nelanka very helpful .They all are superheros...

...Ms. Alaa from reception is very helpful and hk team especially Mr. Haim very helpful .They all are superheros...

...The delicious food prepared, and the elegant decor added an additional 5 stars to the event. The cleanliness and attention to detail were impeccable... We wholeheartedly recommend this venue and hotel to others...

Great hotel to stay in Albersha.amazing staff with delicious meals in Alaa grand restaurant. The room size is spacious me and my friends enjoyed the stay... The location is near to the mall of the emirates, metro station and lulu hyper market...

Best hotel, great ambiance of bars restaurant and reception staff are great they welcoming guest in professional way. I enjoyed my stay in grand excelsior hotel... Azhar driver was helpful parking my car...

...Loved exploring the house and seeing all the beautiful details throughout. Thank you so much for making us comfortable!...

Great hotel, amazing staff with delicious meals in Alaa grand restaurant. The room size is spacious me and my friends enjoyed the stay... The location is near to the mall of the emirates, metro station and lulu hyper market...

...Hotel is just 15 mins walking from MINA BAZAAR. Staff n reception persons r very cooperative n friendly...

The hotel is shaped like a cruise ship from outside and has the feel inside too with its grand lobby and center that opens to all the floors... The room upgrade was unexpected, and the service was very good... We didn't try the food, but overall, it was a very good hotel and would definitely stay there again...

...Mr. Imran from reservation They made our stay so enjoyable and comfortable.” “The rooms were spacious, clean and well-maintained. The beds were very comfortable and the amenities were great.” “The location was perfect - close to the mall of Emirates and attractions... The hotel had great facilities and was very convenient.” “The breakfast was delicious and had a great variety of options... The service was excellent and the staff were very friendly and attentive.” “The hotel was beautiful and the decor was modern and stylish... We had a great stay and would definitely stay here again.”...

...Close to Mall of Emirates/Metro Station... Sports bar was a fun place to visit... Many local restaurants / eateries near by...

...There is a night club in the hotel and it works every day... Swimming pool is small, dirty and terrible there, sauna doesn’t work...

...There were no hot water in the morning, we could not take a shower. In the evening water was slightly warm, but splashed away from the shower cabin... On the second day of our stay bath towels disappeared and fresh towels arrived more than an hour after we asked the room service for... There is a night club on the ground floor...

Horrible evening, started with no towel in the room upon checking,informed the housekeeping guy who was next door to room 214 that please put 2 towel in the room ... I mean what kind of service this hotel provide ...