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Grand Excelsior Hotel

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Grand Excelsior Hotel
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372 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Cyprus
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is where I stay on a regular basis when in Dubai. Rooms are very spacious and well equiped. Location is very convenient close to Emirates Mall. Please ask for rooms away from the night clubs preferably on top of the reception. Housekeeping needs get their act together. Cleaning needs to improve. Otherwise a very nice hotel good value for... More 

Helpful?
Thank Elena C
New Delhi, India
1 review
4 of 5 stars Reviewed 2 days ago NEW

Great place to stay. Nearby downtown and 24X7 stores. Ample parking. Great ambiance. Washrooms need minor fixtures like the closure for bath tub was mal-functional. Also the floor level in the toilet was not fine which caused water to be all around. All toilets are not identical in terms of functionality for same category. Some have closed shower areas some... More 

Helpful?
Thank abhijat_1
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Location and ambience of the hotel is good..good food..bars are good..staffs are friendly and soft spoken..service is slow but after calling couple of time the problem gets solved..overall nice hotel to stay..

Helpful?
1 Thank Rohit A
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I'm in love with this hotel , it's so close to Mall of the Emirates , and close to Metro station , the area of Albarsha is new & clean , the staff are helpful & friendly , the price is so cheap & fair , the room is great i stayed in it more than 20 times , the... More 

Helpful?
Thank Bander A
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Was advised to book their until the receptionist was out of politeness. The receptionist was in a hurry for some reason, we were tired and needed hotel info, it was given to us followed by: you now can go to your room! They have a problem with invoicing, difference between type of invoices and invoice presentation was ugly both on... More 

Helpful?
Thank Dernayka

Travelers are raving about these Dubai hotels

Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

He is gentle all the time he spoke to us.. He gave us Safari and wild wadi with good price and perfect services , When we will come next time again we will discuss with hitesh from your hotel and we will give his reference to our family and friends

Helpful?
1 Thank metsabeb
Johannesburg, South Africa
2 reviews
3 of 5 stars Reviewed 4 weeks ago

We checked with a friend of mine, the receptionist were friendly,we got the the room and they gave us an smoking room when we asked for a no smoking room, but they were happy to change our rooms they put us in a room with a king size bed...which was really super comfortable, but the the bathrooms need a upgrades... More 

Helpful?
Thank kwanelemkwanazi
New Delhi, India
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 23, 2016

Just checked into the the hotel today only with a group of 24. Although the day staff was very helpful, allowed early check in for elderly and families, but at the end of the day we required only 10 rooms which we paid for, instead they forcibly gave me an 11th room which was on 5th floor(a very tiny room).... More 

Helpful?
Thank Inder_Grewal
Dubai, United Arab Emirates
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 20, 2016 via mobile

Thank you Grand Excelsior term for the unforgettable stay in your hotel..it was an amazing experience..from the moment i stepped in your hotel i received a great welcome from thereception great rooms with very comfortable beds and nice view...beautiful swimming pool..i really recommend Excelior hotel for anyone looking for a nice hotel without paying alot of money...

Helpful?
Thank Salah N
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Mr. Salah N Warm Greetings from Grand Excelsior Hotel Al Barsha, At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This... More 

2 reviews
5 of 5 stars Reviewed August 19, 2016 via mobile

Excellent hotel , thank you Zahara , thank you Adnan .very good services and very clean hotel,Room size is big ,excellent hotel.location is very good near the mall of the emirates. Food is very good and many Restaurants available in the hotel. I'm hotel visitor for two years and I will revisit the hotel. Thanks

Helpful?
Thank Saad A
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Mr. Saad A Warm Greetings from Grand Excelsior Hotel Al Barsha, At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Within 10 minutes' walk from Mall of The Emirates and Metro station, the Grand Excelsior hotel is set in Al Barsha, Dubai - the city's vibrant business district in close proximity to Dubai Internet & Media City, Knowledge Village, Dubai World Trade Centre, DIFC and Jebel Ali Free Zone. We are also in close proximity to shopping malls, Burj Khalifa, Jumeirah Beach Park, Wild Wadi Water Park and. Finest luxury accommodation and associated amenities cater to the needs of business and leisure travelers with the blend of Unique Arabian Hospitality. The hotel is decorated in a contemporary yet unique Arabian style and offer different categories of impressive rooms & suites. Relax in your spacious room or suite, designed and furnished with outstanding amenities that meet the highest standards. Each elegantly decorated room has a flat-screen satellite TV and air conditioning. All rooms at the Grand Excelsior have a work desk, kettle and a coffee maker. The 6 restaurants and bars onsite showcase multi cuisine with a fine taste of dining pleasure and entertainment. The hotel's Health Club boasts quality weight machines and cardio equipment. Swim in the 15 m. Temperature-controlled outdoor pool, unwind in the sauna or steam room and treat yourself at the Lavana Spa for unique treatments. Grand Excelsior hotel can be the perfect location for wedding functions, birthday parties, or anniversary celebrations in our choice of Ballrooms. Give a perfect feel to your conference or business meetings in the hotel's board rooms equipped with Wi-Fi access and overhead projectors. An added value to enhance guest experience, free on-site Valet Parking and Shuttle services to the business hubs and leisure attractions in the city. We are close to Dubai International Airport and Dubai World Central Airport within a traveling time of 15-20 minutes. ... more   less 

Additional Information about Grand Excelsior Hotel

Address: Grand Excelsior Hotel 23 St 73 | Al Barsha 1, Dubai 214343, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $59 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Excelsior Hotel 4*
Number of rooms: 230
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Hotel Style:
#215 Luxury Hotel in Dubai
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