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Grand Excelsior Hotel

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Grand Excelsior Hotel
Grand Excelsior Hotel
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430 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Baku, Azerbaijan
Reviewed yesterday NEWvia mobile

The hotel itself should be refeshed immediately. It seems owners of the property just getting money without investing it to the same. Location is not bad if you plan to stay near to jumeirah and not to pay a lot. Conditions in the rooms could be accepted. Do not seek luxury in this property. Linens and mattresses should be immediately...

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Helpful?
Thank Tural V
Gurgaon
Reviewed 5 days ago NEWvia mobile

Rooms are ok . Check in was fast . Location is very good . Indian restaurants are nearby . Service is average . Breakfast spread is not good . You can get almost sam menu every day . Tariff is ok . They serve Indian food also

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Helpful?
Thank travelchampion062
Reviewed 1 week ago

We stayed and this hotel, because it had a good location, and was close to the metro. When we arrived, we wanted to confirm a taxi tour that we have booked via the hotel, at first they said that, that was not possible, until i showed them my confirmation, then it was okay. The hotel it self i nice, feels...

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Helpful?
Thank Malisa K
Bhopal, India
Reviewed 1 week ago

We stayed in this Hotel for 3 days in January 2017. It is a very good hotel to stay. All the basic amenities are provided except a press. The only disadvantage in Dubai Hotels is that there is NO Indian channels available on TV. The breakfast is excellent. It includes south Indian food also everyday. The location is also very...

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1Thank Gadre2013
Milton Keynes, United Kingdom
Reviewed 2 weeks ago

Firstly, let me say that I very rarely post negative reviews. I accept and understand that sometimes things happen that are not ideal but what makes hotels great, is the way they handle such situations. We booked to stay here on the way home from a holiday in Thailand. We booked via bookings.com and had four rooms for the eight...

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Helpful?
Thank Jon E
Tokyo Prefecture, Japan
Reviewed 2 weeks ago

We booked this hotel based on location, special offer and amenities. Sure its interior looks nice and the rooms are spacious. However, the overall experience proved to be disappointing for a 4-star hotel. To summarize: 1) I send an email to the hotel inquiring for information and received the answer 4-5 days later and very short in description. 2) The...

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Thank Sofi N
Dubai, United Arab Emirates
Reviewed 2 weeks ago

The staff are very rude, aggressive, and not professional. Check-in took too much time. The bed was not comfortable. Bathrooms are dirty. One of my friends wanted to visit me in my room, they kicked him out in a very rude way. I don't recommend this hotel to anyone. don't waste your money for such a horrible place.

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Thank hotelsexpert2017
Reviewed 2 weeks ago

Really a GRAND feeling. You won't regret for the price you stay there. Manager & staffs were very courteous, Room was very big, House-keeping was absolutely upto the Mark & breakfast spread was worth it. Would prefer to revisit the same Hotel again during our next visit.

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Thank Kerman G
Lisbon, Portugal
Reviewed 3 weeks ago

This is a Hotel with good facilities and many F&B Outlets to enjoy and for sure one of the bests in the Al Basha The staff are helpful and gives you exactly want you need The rooms are comfortable and they have the necessary amenities but only the necessary not something extra I would say this is a good hotel...

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Thank lisboamarco
Reviewed 3 weeks ago

The hotel have 4 star, but don't know how. The rooms are small, dirt on the lamps, many of the employees doesn't understand English. We had to move 3 times from our rooms. We got stolen our iPhone and they didn't do anything.

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Helpful?
Thank Ali T
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Within 10 minutes' walk from Mall of The Emirates and Metro station, the Grand Excelsior hotel is set in Al Barsha, Dubai - the city's vibrant business district in close proximity to Dubai Internet & Media City, Knowledge Village, Dubai World Trade Centre, DIFC and Jebel Ali Free Zone. We are also in close proximity to shopping malls, Burj Khalifa, Jumeirah Beach Park, Wild Wadi Water Park and. Finest luxury accommodation and associated amenities cater to the needs of business and leisure travelers with the blend of Unique Arabian Hospitality. The hotel is decorated in a contemporary yet unique Arabian style and offer different categories of impressive rooms & suites. Relax in your spacious room or suite, designed and furnished with outstanding amenities that meet the highest standards. Each elegantly decorated room has a flat-screen satellite TV and air conditioning. All rooms at the Grand Excelsior have a work desk, kettle and a coffee maker. The 6 restaurants and bars onsite showcase multi cuisine with a fine taste of dining pleasure and entertainment. The hotel's Health Club boasts quality weight machines and cardio equipment. Swim in the 15 m. Temperature-controlled outdoor pool, unwind in the sauna or steam room and treat yourself at the Lavana Spa for unique treatments. Grand Excelsior hotel can be the perfect location for wedding functions, birthday parties, or anniversary celebrations in our choice of Ballrooms. Give a perfect feel to your conference or business meetings in the hotel's board rooms equipped with Wi-Fi access and overhead projectors. An added value to enhance guest experience, free on-site Valet Parking and Shuttle services to the business hubs and leisure attractions in the city. We are close to Dubai International Airport and Dubai World Central Airport within a traveling time of 15-20 minutes. ... more   less 

Additional Information about Grand Excelsior Hotel

Address: 23 Road, 73 | Al Barsha 1, Dubai 214343, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $73 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Excelsior Hotel 4*
Number of rooms: 230
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Hotel Style:
#218 Luxury Hotel in Dubai
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Questions & Answers

Here's what travelers have asked, with answers from Grand Excelsior Hotel staff and other travelers.
13 questions
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4 months ago
Saham
over a year ago
London, England, United Kingdom
Derby, United Kingdom
3 months ago

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Questions? Get answers from Grand Excelsior Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Good rooms, bad bathrooms, great location.”
 of 5 bubbles MalisaK_13, 1 week ago | Read review
“Doesn't really make a difference. There isn't much to look at and rooms are similar.”
 of 5 bubbles sofin895, 2 weeks ago | Read review
“No good view”
 of 5 bubbles hotelsexpert2017, 2 weeks ago | Read review
“Suite on the backside facing were quiet big & luxurious.”
 of 5 bubbles , 2 weeks ago | Read review
“Try to get rooms on 6th & 7th floors”
 of 5 bubbles CaptJuned, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question