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M Hotel Downtown

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M Hotel Downtown
M Hotel Downtown
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923 Reviews from our TripAdvisor Community

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Showing 712: English reviews
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Fleet, United Kingdom
Reviewed 4 days ago NEW

we stayed here for 2 nights before moving up the coast to RAK. this hotel was easy to reach from the airport and is in a very central location. It offers a very useful FREE shuttle bus service which takes you to the Dubai mall where you can start to plan your visit to see all the sights. We had...

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Helpful?
Thank Sue H
Management response:

Dear Sue, We are extremely glad to hear that you had a lovely stay with us. We appreciate your well-detailed review and we are happy that you are pleased with our overall services and facilities. Being true to our mission, it is our pleasure to provide you a lovely break and we are looking forward in welcoming you again in...

Bexhill-on-Sea, United Kingdom
Reviewed 1 week ago

Staff were friendly, attentive, helpful and polite. Some of the furnishings were 'tired' and had seen better days. Breakfast was substantial and offered a good variety of choice - staff were again very attentive and polit.

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Helpful?
Thank Mary F
Management response:

Dear Mary F, We are delighted to know that you are pleased with our staff. We strive hard everyday to keep our guests satisfied and we are happy that you appreciate it. Thank you for giving us your feedback during your stay with us and we are hoping to welcome you again in the near future. Sincerely yours, Daniel Mathew...

Riyadh
Reviewed 1 week ago

first , it was recently known that hotel changed from Radisson Blu to be M hotel so not all taxi drivers know that breakfast is fair, i expected more items location is not very strategic too,, it's just on the corner of highway, that makes it's not easy to reach lack of support from team, they even couldn't help me...

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Helpful?
Thank yasseralkhousi
Management response:

Dear yasseralkhousi, Thank you for your comments about the hotel. Please accept our sincerest apologies for the mentioned inconveniences during your stay with us, we will use this feedback in improving these areas of concern for our overall guest satisfaction. Once again, thank you for your time and we look forward in welcoming you again soon. Sincerely yours, Daniel Mathew...

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago via mobile

This hotel has some positives. Service is good and there is a shuttle bus to the Dubai Mall. That's about it. The bathroom was disgusting and the room itself wasn't clean either. The hotel is generally quite dated and really needs a refurbishment or a deep clean at the very least. The food is not great. Not a lot of...

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Helpful?
Thank Ama K
Management response:

Dear Ama K, Thank you for writing your comments about your stay with us. We are glad to hear that you are pleased with our service and free shuttle, however we sincerely apologize if you were dissatisfied with our facilities and food. We will do our best in improving these areas in the future. Once again, thank you for your...

Guernsey, United Kingdom
Reviewed 2 weeks ago

We spent two nights here on our way to Sri Lanka. Booked by our travel agent. The best thing I can say is how nice the staff were, particularly at breakfast. We arrived at 3am and were very underwhelmed by the hotel lobby.....small and old fashioned with none of the wow factor I was expecting in a '4 star Dubai...

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Helpful?
Thank Emcgsy
Management response:

Dear Emcgsy, We are delighted to read that you liked our staff and room size. We are working hard everyday to provide our guests the highest quality of services. On another note, we would like apologize for the inconveniences and dissatisfaction during your stay with us. Your feedback is appreciated, hence we will use this in improving these areas of...

New Delhi, Delhi, India
Reviewed 2 weeks ago

check in was smooth. rooms were neat and clean. however the size of the rooms as per the paid price should have been bigger. breakfast was very much ordinary and even though there were quite a lot of indians staying in the hotel, there was only one indian dish in the breakfast which was quite disappointing. chef was quite helpful...

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Helpful?
Thank amg1972
Management response:

Dear amg1972, It our pleasure to hear that you are happy with the check in process and cleanliness of the room. We will take your comments as an instrument to improve our overall guest satisfaction and we are looking forward in welcoming you again at M Hotel Downtown by Millennium. Sincerely yours, Daniel Mathew General Manager

Paris, France
Reviewed 2 weeks ago via mobile

The rooms are tiny. the bathroom disgusting. the entrance to the hotel is complicated, its really bad actually i was so disappointed that i checked in and left immediately after, i couldn't stay ln this hotel.

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Helpful?
Thank bichesttropez
Management response:

Dear bichesttropez, We regret to hear that you are unhappy with your stay with us. We will do our very best in improving these areas and if there is anything we could do to restore your faith in the hotel, please do not hesitate to contact us. Once again, thank you for your feedback and we are looking forward in...

England, United Kingdom
Reviewed 2 weeks ago

When I booked this hotel it was the Radisson Blu but in the interim period it has changed ownership to Millennium. It is a perfectly adequate place to stay but you could get a cheaper room at an Ibis. Location wise it is near the Dubai mall area (you can see it from the windows) but you really need to...

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Helpful?
Thank Heather E
Management response:

Dear Heather E, We are happy to read your well-detailed review about the hotel. Thank you for taking time and effort to write your feedback and we are delighted to hear that you had a nice stay with us. Safety is our number one priority and it is our pleasure to know that you felt safe being a single female...

Kuwait City, Kuwait
Reviewed 2 weeks ago via mobile

The hotel was an overnight stop in Dubai, arriving late and leaving early. Room was very nice, water in the shower was tepid at best which was a pity as it was a good stay otherwise. Breakfast was adequate however the cook needs to be aware that a cheese omelette should have the cheese cooked within it and not added...

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Helpful?
Thank allanwfry
Management response:

Dear allanwfry, Thank you for your lovely words about the room and we are happy to hear that you had a good stay with us. We will certainly keep your breakfast comments in mind. We are look forward in welcoming you again soon, hopefuly it would be more than a night. Sincerely yours, Daniel Mathew General Manager

Reviewed 5 weeks ago via mobile

me and my friends stay during weekdays. the staff in the main entrance was very friendly. food in the breakfast is very tasty. thank you so much for giving us a room with a nice view . i will recomend this hotel to everyone and i make sure that we will come back again. 🖒

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Helpful?
Thank al_messabi17
Management response:

Dear al_messabi17, It is such a great pleasure to hear that you will consider in coming back to the hotel. We are delighted that you liked the friendliness of the staff as well as the food. We are committed in our mission to give our guests the highest quality of services, and you are more than welcome for the room...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about M Hotel Downtown

Address: Al Asayel Street | Business Bay, Dubai 115138, United Arab Emirates (Formerly Radisson Blu Hotel Dubai Downtown)
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $88 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — M Hotel Downtown 4*
Number of rooms: 242
Reservation Options:
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Hotel Style:
#124 Romantic Hotel in Dubai
#130 Business Hotel in Dubai
#133 Family Hotel in Dubai
#172 Luxury Hotel in Dubai
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Questions & Answers

Here's what travelers have asked, with answers from M Hotel Downtown staff and other travelers.
35 questions
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Questions? Get answers from M Hotel Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?