We stayed nine nights, and it was worth every penny we spent on it. Below is the summary: Positives: -Price is lower than other five stars hotels in Dubai. -Staff is friendly and helpful, and they have an excellent room cleaning service. -Excellent Location: directly next to metro station and its central. -Good Breakfast: many variations and good coffee service, sometimes it gets completly full where we faced some delays, but this was understandable. -Amazing pool: This is the main feature of this hotel. The pool is really impressive, with a view over Burj el Arab. Negatives: -Although there is a separate kids pool, they still jump to the main one, and it gets full of kids and becomes annoying. I believe the hotel needs to have more control over this. -Service at the pool is very slow, but you can buy your drinks from the nearby supermarket and sort this out. Usually, five-star hotels have coffee machines in the room, but this one has a kettle and Nescafe packs.…
We really enjoyed our mini staycation there. Me and my family had the best time in this hotel. Our room was great, lovely decorated, has everything you need very spacious and perfect for family. I was in love with the bathroom it was like dream bathroom very big with bathtub and big stuning shower area. The bed was very comfy. What i like the most also is the hygiene and how they are taking care of every little detail from the moment you enter the hotel. Temperature scan and sanitizing everything even when you are checking in they sanitize the pen you use and the ID. The staff are so professional and welcoming. Always smiling and checking on you. The foods is so good and tasty. I really loved the whole experience there.
Partly unfriendly personal. No good coffee service at breakfast. Too expansive hotel for what is offered. Location next to Metro is good. No adapter offered. No good travel assistance from the concierge. Dirty windows and dirty curtains in room. Bad smelling wardrobe in room and 1 really bad smelling breakfast waiter. Tile flore in room is not a good quality.
We stayed here for a good week and a half during a visit to Dubai. Not having stayed here before, I was a little nervous as to where we would be with regards to everything we wanted to do and see, but it turns out that this location is actually very favorable. Tucked away behind the Mall of the Emirates, and around the corner from the subway station, you are pretty much close to the whole of Dubai. Granted it has grown as a city and will continue to do so no doubt, but I felt this was a great spot to be in, balancing well between Old Dubai and the newer parts to the west. The hotel itself is very nice, staff is attentive, courteous and helpful. The whole hotel is well looked after and remarkably clean. The rooms are spacious and light, with everything you need and more. The rooms are well maintained by housekeeping staff, who all are hardworking and polite. I seem to bump into Bijay from housekeeping more often, very polite and helpful. The rooms are cleaned daily, leaving your beds made, towels fresh and the floors mopped. Also, the staff make sure to leave plenty of water bottles for guests in the rooms that are complementary; you need these for your days here! The rooftop pool is a good size for a hotel of this size. It is never crowded and there are always beds to sunbathe on and fresh towels as you enter the pool area. A lifeguard is on duty the entire day. The pool is great at night when it is lit up and the skyline unfolds for a great view. Bonus: you can order snacks, drinks or even entire meals poolside. We didn't book with breakfast or dinner included, but from other guests I heard that this was also well organized. I would be happy to suggest this hotel to anyone I know, very happy to have stayed here as we enjoyed our time here thoroughly!…
Visited for full week vacations with family and friends. Wish we had time to extend our stay. Wanted high quality accommodation close to palm island, main city avenue, metro and Emirates mall. In every dimension, experience was clearly above expectation. Selected package of executive suite with breakfast and beach transfer. With free indoors parking, we finally decided to rent 2families capacity van and daily add as many local attractions as possible. Interaction with personnel was amazing as they were all very helpful, fast, polite, smiling, creating feelings of ease and luxury. Top floor offers fully equipped gym, gaming room for teenagers, and beautiful swimming pool with bar which has a clear corner view to famous Burj al Arab. Dubai is a life time experience for every visitor, and accommodation plays important role. We want to thank Grand Cosmopolitan and positively recommend it to other family travelers 😎…
Naim is so helpful and very informative and supportive. During our stay he made us feel welcome. We enjoy our time and stay at Ja ocean view hotel. Our room was always neat and very nice clean. We enjoy the view and the sweeming pool and the beech a lot. Food was great. We will come back again. Thanks for everything and of course for brilliant customer service.
I Would like to thanks Ms.SHARADA GANTA she is really really nice humble with q polite manner awesome service by her I am really happy by her service roms are very neat and clean food in baharat is really tasty its a best hôtel ever been once again thank you
We came with group from india we have 4 room here .i was living in 617 room was very good and clean nice view from room thanks to ram and manish supervisor from housekeeping they always ready to help .i will definitely recommend.
Bijay houskeeper was kind and excellent. Room service Made for us everything we needed and we got extra atritude. Even no problem with throwing out used baby diapers, water service and everything was ok.
Everything was great, good and well varied breakfast. Rooms are very spacious and well manteined, and a sincere thank you to Bijay for the special treatment! I really suggest this hotel if you want to visit Dubai!