This family-friendly beach resort comprises 607 rooms, including comfortable family rooms and suites suitable for single travellers, groups of friends travelling together, families and couples. All rooms and suites feature a spacious living area ranging from 32 to 130 square metres with an option of a king-size bed, twin beds or bunk bed. All-Inclusive packages available.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Centara Mirage Beach Resort Dubai delights many with its pristine cleanliness and family-friendly amenities, including multiple pools and a water park. However, some guests feel the resort falls short on value, citing hidden charges and pricey extras.
While the atmosphere is generally praised for its inviting touch, opinions on the service and noise level vary, with reports of both commendable staff interactions and instances of rudeness, as well as mixed reactions to the ambient sound. The location garners mixed reviews, appreciated by some for its beach proximity but deemed too remote by others.
Location
Remote
Atmosphere
Inviting
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Noise level
Mixed
Service
Inconsistent
Amenities
Family-friendly
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I'm generally a glass half full kind of person when it comes to holidays, my view is even if not everything is perfect then why ruin the reason you are there.
We spent one week at this hotel in February. Weather was good, warm during the day with pools heated, a bit cooler in the evening and it rained on the day we were leaving.
Food quality is very good, particularly in Thai and Lebanese restaurant. As all inclusive we got one booking in the Argentinian grill which was ok but we were a bit underwhelmed, basically its an area attached to the Thai main restaurant and the service was a bit slow/lackluster and not much atmosphere. I didn't appreciate the approach of extra costs on certain menu items for all inclusive in the beach bar and grill, it's not something I have experienced before in all inclusive but again there was still good enough choice.
Staff on the whole were very good, there are many lifeguards and staff in general and they work really long hours. Our room was cleaned really well with the occasional towel art and they also left a card and cake for a special birthday we were celebrating.
As we didn't have children with us we spent most of our time at the beach or adult only pool which had hardly anyone in it. It's primarily a family hotel but it didn't spoil our experience.
Hotel is in newly created part of Dubai in Deira Islands. It's quiet down there which suited us. Taxis into the city were not expensive and easy to get.
Guests needs to think a bit about their behaviour, some are very rude to staff and, as you can only access your room via lift (no stairs) people need to learn lift etiquette i.e. let people leave the lift before you try to get in.
All in all we had an excellent week and really enjoyed our stay.
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Date of stay: February 2024
Value
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kanokwan Chamchoy, Guest Services / Front Office at Centara Mirage Beach Resort Dubai
Responded Feb 21, 2024
Dear jor711, Warmest Greetings from Centara Mirage Beach Resort, Allow me first of all to wish you a belated happy birthday!! We appreciate you staying with us on this special occasion and sharing your amazing evaluation of your family vacation, with a perfect score of 100%, on this platform. We aim to offer our esteemed guests an entirely distinctive Thai-inspired experience, and the best services. We value your interaction with our outstanding family-friendly arrangements, varied culinary options, spacious clean room, and the additional services our friendly staff offers you and your family. We appreciate your detailed review. Your compliments ''A fabulous week at Centara Mirage. Food quality is very good, particularly in Thai and Lebanese restaurant. Staff on the whole were very good, there are many lifeguards and staff in general and they work really long hours.'' are highly remarkable. Comments like this, which are so lovely, inspire us all. Making sure our guests are as comfortable as possible is our primary objective. May I take this opportunity to look forward to welcoming you and your family back again. We wish for your well-being and prosperity. With Warm regards, Vikas Bhatia Quality Manager
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We recently spent 10 days at this hotel and what can I say.. It was great! :)
I want to specially thank whole team of ladies and gentlemen at Mirage Family lounge - all of our mornings with slow breakfast were amazing and relaxing (though we were with a fussy 4 months old baby in addition to active 4 year old :) ), but everybody working there were so friendly and helpful. We were always looking forward to afternoon tea and snacks or evening cocktails break. To have access to this lounge via AI package was a huge advantage to us.
Yes, hotel is not far away from airport and planes are flying extremely often and low over the hotel, but somehow we did not find this too disturbing, it was even nice to look at planes so low. We have read comments before that hotel is not in any walking distance to the city but it was not a problem for us also as we wanted lazy holiday (our 4th time in Dubai), the only place we went was Legoland and it took 1 hour with Uber, it was ok.
Warm water in pools - wow wow wow, kids did not want to get out ever, neither did we.
Options of food were really good, plenty of different dishes to choose from. Can’t complain at all! Once we found out that it was possible to order food and drinks from Sands beach by family pool it helped a lot to feed a hungry 4 years old “dragon” who did not want to get out of pool :))
Second special thanks go to “Sheesh” restaurant and Diana! Extremely nice dinners we had there and now I think Arabian food is our favourite one :) (though at first we thought it might not be for us and my oh my how wrong we were). Diana, you are so sweet and so great with kids, it was always nice to meet you, talk to you, it felt like you are taking care of us like your family members rather than hotel guests. Thank you for that!
Spa is really worth visiting, I left a separate review.
Room cleaning was done on regular basis, not a single time we had to call and request to clean a room (we had experience like that at some of 5 star hotels in Europe when it was afternoon and room was empty all day long from early morning but nothing was cleaned). So high five for this perfect system of this hotel.
The only negative side and the reason we probably won’t be coming back to this hotel - the nationality and attitude of majority of guests at this hotel (in the days we were having holidays). Acting rude, basically not speaking a word of English, leaving kids without supervision both in pools and elevators (despite the fact that it is not allowed to use elevator for kids without a grown up) - created a chaotic situations. Water guns in pools were splashed to other guests despite lifeguards trying to explain that this shouldn’t be done, impossible to get into elevator because some kids just riding up and down in elevators, adults grabbing chairs from our table in dinner time (restaurant in G level) without asking if it can be taken etc. Did not like that but I guess hotel can’t do much about it.
To sum up - thank you Centara Mirage for making our holidays enjoyable :)
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Date of stay: January 2024Trip type: Traveled with family
Room Tip:Take rooms with sea view, less sound from planes :)
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Response from Kanokwan Chamchoy, Guest Services / Front Office at Centara Mirage Beach Resort Dubai
Responded Jan 22, 2024
Dear jul_n2015, Warmest Greetings from Centara Mirage Beach Resort, We are delighted to read your detailed family stay based incredible review with a 100% rating on this platform on your 4th time visit to Dubai. Our goal is to provide the highest quality services and a truly unique Thai-inspired experience to our valued guests. We value your interaction with all of our outstanding family-friendly arrangements, numerous choices, relaxed Spa, kid's aqua facilities with activities, best varied culianry experiences at our restaurants and additional services by our staff from all sections offers to you and your family. It would be a great pleasure to share your positive experiences and compliments with our team. Compliments like yours keep us all very motivated to create an amazing experience for our guests. We truly appreciate your compliment ''Absolutely family-oriented hotel." & faith in us and are looking forward to an opportunity to serve you again. With Warm regards, Vikas Bhatia Quality Manager
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Just back from our second stay at Centara Beach Resort Dubai, when going back to the same resort for a second time, you always worry that the experience will not be as good as the first time.
However, I can honestly say our recent stay exceeded our expectations!
What makes this hotel stand out for us is the friendliness of the staff, a special call out to Fox (Guest services) Cyril (Lifeguard) and Mukesh (bar) for the way they interacted with my children during our stay, their actions epitomizes the staff willingness to make sure your stay is an enjoyable one, nothing genuinely is too much for them.
Food again was fantastic, with plenty of choice of restaurants on the all-inclusive package to keep dining options fresh and not repetitive.
Also, the attention to cleanliness is also a standout observation, there are an army of diligent housekeepers / cleaners who appear to work 24 hours to keep everything in order (even to the point of cleaning every single sun lounger out the end of the day, which I observed one night from my balcony!) The pool areas, lazy river, inflatable pool on the beach is always clean and well marshalled by friendly lifeguards.
There is always plenty of things to do and my kids particularly liked the arcade, especially when the needed an hour out of the hot sun.
Overall, another 10 out of 10 holiday, thanks all at Centara Mirage, we will certainly be back again next year!
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: June 2024
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vikas Bhatia, Guest Services / Front Office at Centara Mirage Beach Resort Dubai
Responded Jun 10, 2024
Dear BADDAB01NG Warmest Greetings from Centara Mirage Beach Resort Dubai Thank you for taking the valuable time to leave an overall 100% rating on Value, Cleanliness, Location, Rooms, Service & Sleep Quality and being our loyal repeater guest for us. We value the experiences you and your family have with our kid-friendly accommodation, breathtaking sights, cleaned beach, an abundance of mouthwatering dining options, lots of selections, water sports, various pools, and the services our staff delivers. Your praise for our offerings, including the Mirage Family lounge benefits, and the comment, "Another fantastic stay!. Just back from our second stay at Centara Beach Resort Dubai, when going back to the same resort for a second time, you always worry that the experience will not be as good as the first time. However, I can honestly say our recent stay exceeded our expectations! Food again was fantastic, with plenty of choice of restaurants on the all-inclusive package to keep dining options fresh and not repetitive. Overall, another 10 out of 10 holiday, thanks all at Centara Mirage, we will certainly be back again next year!" is quite remarkable. We value your positive review and strive diligently to offer the most memorable experience for our guests. I am confident that our resort team particularly Fox our Guest services, Cyril our Lifeguard and Mukesh from the beach bar will be delighted to hear these positive words about your recent stay with us. We are all motivated by this. We truly appreciate your faith in us. We are looking forward to an opportunity to serve you again. We wish for your well-being and prosperity. With Warm regards, Vikas Bhatia Quality Manager
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Quality has been steadily declining for two years. On the plus side: first line, clear sea. The room service guys are trying. OK. The hotel has a drinking water problem. There are no coolers, a half-taroliter bottle is brought to the room for the family. At these room rates, begging for water, or buying it at an insane price, is nonsense. If the rooms are on the first floors, you can meet ants in the morning on the food left behind. They're teeming on the beach. By the way, there's a lot of cigarette butts on the beach in the sunbed area. There are few beds, a little late, and everything has to be either searched or collected from different ends of the beach one at a time if you're lucky enough to find empty ones. Pool opening times are scattered by some crazy logic. Where once everyone was until 8:00 p.m., now most of it closes at 7:00 p.m. It opens at 7 a.m., it opens at 9 a.m. And the hotel has absolutely nothing to do but lie by the pools. The hotel is located on an island that has nothing at all, and is only accessible by taxi. The meals are quite monotonous, especially for breakfast, and you have to be ready to stand in line, and wait for the available table. By the way, while the hotel is positioned as a children's extremely strange lack of ability to wash clothes. And dry. Yes, in Dubai, in 2024, you will wash your underwear in the sink and dry it by hanging it on a chair. Yeah, no dental kits in the room either. Like Euro outlets, you'll have to buy at a local store. Are you sure it's four stars? Sometimes you'll get a call to clean the room at 8:00. Well, they don't, we'll understand and forgive. In general, it must be understood that it is not 4 stars, it is a solid 3. For 4, too much missing. And the general impression is that you're in a second-rate hotel somewhere in Egypt. Total: not worth your money at all. You can find much better for that price.
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Date of stay: October 2024
Value
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Location
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Trip type: Traveled with family
Room Tip:Найдите лучше, не тратьте деньги на этот Египет посреди Дубая
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The hotel presents itself as family-friendly and with a children's concept, but apart from a lazy river for children there is nothing else interesting. The nursery is about nothing, you might think it's gone. They moved into a family room 2 adults and a child, where the sleeping place of the child's milking was a sofa bed cot without bed linen with a dirty mattress. Hotel in the desert, nothing around except the RIU hotel, the beach is dirty, sand with crushed shells. Blue jellyfish swim off the coast, morning and afternoon. Aircraft that have not yet reached altitude with a hum fly every 2-3 minutes, day and night. Despite the bracelets and all-inclusive accommodation, everyone asks for a room number. Kids from the pool to the hotel building to get into the room are not allowed with beach towels, first seen in the UAE. The beach and swimming pools have no places to change, and when entering the hotel it is cold from air conditioning, and with a towel the beach cannot go. The area is small, half of it is swimming pools and bars, and the other half is desert just sand that you walk on to the beach. There are few tables in the main restaurant, so there are long waiting lines for tables. For lunch and dinner drinks including just water cannot be obtained independently, only through ordering a waiter with a long wait. The reality was far from what was expected. One plus that it's not long to get to the hotel from the airport. But it's better to spend 1-2 hours and for a family vacation go to another emirate. Loved the Le Meridian Hotel in Fujairah and regretted not going there. 2 hours drive of course, but the cost is lower and the rest is much more pleasant, interesting, more comfortable. Where there is a children's club and a mini-zoo for children and every evening, although uniform, but entertained by animators. As well as a beautiful beach with a comfortable distance from each other of wooden broad umbrellas and sunbeds and soft pleasant sand. It's aesthetically pleasing that at Le Meridian, bars give drinks in glass or plastic-dense glasses and fougers, rather than in paper cups like centara.
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Date of stay: November 2024Trip type: Traveled with family
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would like to share my impressions of the holiday in this hotel, we stayed from 03.03 - 03.11.2024. Check-in went well, a Russian-speaking girl helped. We had to pay extra for a room with a sea view, but this is of course our choice, no one imposes it. The room we had was a superior king + sofa bed with one large bed and a sofa for children, the room is very clean (the floors are just shiny and you can walk barefoot), the refrigerator is empty, there is water, there is a set for tea and coffee, there is a kettle, an iron, hairdryer There is a chair and a table on the balcony. The bathroom had a shower and accessories: soap, shower gel, shampoo, body lotion, all of good quality. It is convenient that they provide paper napkins in the room and in the bathroom. There is air conditioning, but we didn't use it because... We didn't have any heat. The hotel is quite new, so everything around is also new, not destroyed. There are 2 elevator halls on the floor, which is also convenient; you don’t have to wait long. Wi-Fi works great throughout the entire territory, which was also very pleasing. I personally really liked the food, there is Thai cuisine (spicy), Mediterranean (and even Russian), and a children's table. Seafood (delicious shrimp and squid), Thai noodles, steamed dumplings, there is a steak restaurant (but we didn’t go there because of the reservation), there is also something to feed the children (pasta, fries, cutlets without spices, chicken, delicious yoghurts). The waiters do not work very quickly, sometimes you had to wait a very long time for drinks, and you are not allowed to take them yourself (lunch and dinner). The tables were also not cleared quickly, so there were queues at the entrance. I think that in high season the queues will be even longer. In the restaurant on the beach I liked the burgers with a normal cutlet, the electronic menu was conveniently made and everything was also very tasty. As for drinks: packaged juices are of normal quality, soda is also not from vending machines, but is poured from bottles and given in cans (but you have to directly ask for cans), white, red, rose wine, bottled Thai beer, cocktails for 2 are not at all tasty, there is strong alcohol. We were all inclusive. On the territory there are heated swimming pools, water slides that operate constantly (not by hours), a wide beach (crushed shell). The hotel is on an island, so the only walks are along the beach along the sea. You can take a taxi right outside the hotel (if there are cars parked) or order it in the app (we went through Yandex). Overall I liked the hotel, I think I can come back. Of course there is airplane noise, with the balcony open, I think I won’t be able to sleep. Planes fly constantly, during the day it’s not annoying, of course, but at night you can hear it.
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We came on the 14th of February 2024 around midnight for 1 week stay . We were tired and a bit hungry. From the get go the concierge checked us in quickly and even made sure my kids and I had a complimentary room service for late dinner.
Rooms are cleaned EVERY DAY with fresh sheets and towels. Enough tea and coffee with a clean kettle. The rooms are spacious with balconies that are properly secured in case you have small kids.
I read from other reviews that there is lack of free bottles of waters. To be honest I was worried about this. We didn’t have that problem at all. We had enough bottles in our room, they were replenished and every time we leave the room we took 2 with us so we didn’t have to pay for water at the restaurant. So please remember that you need to bring your own water bottle from your rooms or you will end up paying for them. Apart at breakfast time.
We were on the 8th floor and we had the sheesh restaurant on the 8th floor, it was convenient and had a decent breakfast spread as well as well as dinner. We also ate at the UNO Mass ( Argentinian restaurant) as well as Suan Bau (Thai restaurant), both served great food for families with fussy eaters as well as vegetarians and meat lovers.
The pools are clean with enough sun beds. There is also an adult pools which is quiet and relaxing. If you prefer the sea, it is few meters down with also enough sun beds. If you like pool activities, Apart 30 min daily entertainment for kids pool, there is not much activities for adults by the pool. I personally liked the quiet and relaxing atmosphere.
The hotel staff are well trained, polite and professional, nothing was too much. There is enough staff in every corner of the hotel. The concierge team are also fantastic especially Patrick and his team who were always helpful with calling taxis and helping with any enquiry regarding how to go around Deira and Dubai downtown.
We travel a lot and have used the SPA of each resort we stayed at. My kids and I booked Spa, at Centaran spa although great staff, they should have more options for families. The package deals for kids were disappointing however, my massage therapist Peng was great . They told me that I can use the jacuzzi and other amenities after my 90 massage however, no one showed me to the jacuzzi that was switched off and I had to figure out myself. Overall I was stay was great and we will definitely come back.
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Date of stay: February 2024Trip type: Traveled with family
Room Tip:Make sure to always use government taxis and ask for receipts
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Response from Kanokwan Chamchoy, Guest Services / Front Office at Centara Mirage Beach Resort Dubai
Responded Feb 21, 2024
Dear Hana Y, Warmest Greetings from Centara Mirage Beach Resort, We appreciate you sharing on this platform your excellent review with an overall 100% rating of your family holiday. We aim to offer our esteemed guests an entirely distinctive Thai-inspired experience, and the best services. We value your interaction with our outstanding family-friendly arrangements, varied culinary options, and the additional services our friendly staff especially Patrick from Concierge with his team, Peng from Spa offer you and your family. Your compliments ''Great stay, good food, family-friendly, clean, and safe hotel! The hotel staff are well trained, polite, and professional. Overall i was stay was great and we will definitely come back.'' are highly remarkable. We are all motivated by such wonderful lovely. We appreciate your detailed review; by valuing our guests’ opinions, we work to ensure that our guests have the most comfortable stay possible. Our top goal is to ensure our guests are as comfortable as possible. May I take this opportunity to look forward to welcoming you and your family back again. We wish for your well-being and prosperity. With Warm regards, Vikas Bhatia Quality Manager
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Wow where do I start. Firstly I was skeptical about staying here as I had seen a few negative comments but honestly the only justification for those is there either crazy or not got any children. Centara have been amazing the staff here work so hard. We are a family of 4 with 2 children aged 5 & 10 there was something for everyone we had a blast we booked family sea view double double. I was disappointed with the bed size as we are not small. And they were small doubles which maybe shd be stated. However they didn't hesitate to give me some options to make my stay more comfortable and was so accommodating. They even gave me a baby bath for my 5 yo daughter as we opted for shower room which of course she was to big for but it done the job and made it fun for her. We went all inclusive which was perfect for us and plenty of options both food and drinks inc alcoholic beverages. Our fav was the sand bar. And the uno mars restaurant which is to be booked was soooooo good. Not the easiest to book both times I had to go in personally to book and can be frustrating as a lot of guests book and don't turn up. and again staff was amazing.esp ankush. Everyone knows that entertainment is light in Dubai unless y venture out but Centara still had things to look forward to if an evening ie kids disco cinema on the beach performances such as fire shows or hula hoop. Some things that we done and highly recommend was a dessert safari, global village, img world (really helpful tip) u can get big discounts if you fly emirates u just need to have your boarding passes so take a pic if u can) most places take around 30/40 min in taxi depending on time u leave. Colour roof taxis are the cheapest and easy to download careem app to book we also ordered food from this app works like Uber eats the rooms are spacious and clean cleaning staff come daily just remember to switch ur cleaning light on if u want them to clean this can me missed. Thank you to namaraj, polape and hin ya win u all work so hard. Facilities pools etc are fantastic only downside is if you are not early risers like us it's unlikely u will get a sun bed which is frustrating esp for selfish people who put towels down and disappear all day. Security are meant to remove after an hour but they don't however sure they would if asked. So unless your ready to get up at 7.30/8 and run for sun Ed's I may just end up in the side line lol tbh wasn't a huge problem for us as we lived around a lot with kids. Kids club was great very secure and felt comfortable special thanks to Sofia joceline minnie mady Think that's everything overall we had an amazing holiday and made memories to last a life time thank you Centara mirage
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Date of stay: October 2024
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vikas Bhatia, Guest Services / Front Office at Centara Mirage Beach Resort Dubai
Responded Oct 31, 2024
Dear danielles770, Warmest Greetings from Centara Mirage Beach Resort Dubai We appreciate your flawless overall 100% rating on Value, Rooms, cleanliness, & Sleep Quality on this platform. We value your and your family's experiences with our kid-friendly accommodation, breathtaking views, beautiful beaches, a diverse menu of delectable dining options, a selection of pools, water sports, and the services our friendly staff provides. We are grateful for your compliments "Amazing thank you. Wow where do I start. Firstly I was skeptical about staying here as I had seen a few negative comments but honestly the only justification for those is there either crazy or not got any children.. Centara have been amazing the staff here work so hard. " on our services and facilities. Receiving such compliments with heartfelt feelings from one of our esteemed guests is always inspiring. We are pleased to convey your appreciation to our entire team especially Namaraj, Sofia, Minnie & Jocelive for their friendly & courteous assistance in exceeding your expectations. This is incredibly motivating & encouraging for each of us. We go above and beyond to ensure our guests have a satisfying, unforgettable, and relaxing stay. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. We wish for your well-being and prosperity. With Warm regards, Vikas Bhatia Quality Manager Centara Mirage Beach Resort Dubai.
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Family of 5, kids age 13,12,7. Booked this hotel as it was good value for all inclusive. We chose AI as it was July and we knew it would be too hot to do much site seeing and liked that everything was covered. The hotel is extremely clean, rooms were lovely, facilities were just as described, variety of pools, slides etc, 2 main pools were cooled as it was July. Sea water was like going into hot bath, was lovely. The choice and quality of food was excellent, best I’ve had for AI. So many of the staff are so friendly, Vishal and nandu at waves bar chatted away when they had the chance, we ate in sands bar each lunch time, JK and Rajesh were both wonderful, binod the bar supervisor was also friendly and I did notice everything was smoother and quicker when he was around. The main buffet staff were a bit lacking, empty tables were left uncleared and not reset for long periods of time, we could be sitting with several finished plates and even when asking for it to be taken away no one would take them, always had to catch a waiter to order drinks, they were often missing some etc, this was the only area I found lacking. Sheesh on the top floor we used for breakfast most days and 2 evenings, was very good, it’s very similar to what is available in main restaurant but is smaller so not as loud. Una mas is the a la carte and can be used as often as you like but needs pre booked, we went once, mixed experience, 2 steaks were fine, 2 were disgusting, full of fat, we walked through to buffet for Other food, they did offer to remake the steaks but we’d already been to buffet by then. Went to the spa with my daughter for the rejuvenate package, wonderful experience, the massage was top quality, kitiwa and mun were the ladies and they made us feel so relaxed. The pools and beach had an abundance of life guards, I was happy to let the kids go around the water parks area themselves, always felt they were safe. Kamal at the family pool was brilliant with the kids. Same questions come up a lot about this hotel, yes it is on flight path, no the planes do not bother you, you hardly notice them and don’t hear them in rooms. Yes it’s a large hotel but we always managed to find sunbeds around the pools and there were hundred of free beds at the beach. Kids, I was shocked at the behaviour of a lot of kids and more so that they were never checked by their parents, it was wild especially in the lobby area which seemed to be where many families gathered. The only downside to this hotel is no real evening entertainment, there were kids shows on in the lobby area but they were geared towards young children and were extremely crowded. The only options for having a drink at night were waves which was outdoor and too hot to sit outside or sands bar where we went after dinner each night, it’s a lovely chilled atmosphere but only had background music on and it was a bit boring. Due to the location of the hotel it is not possible to walk from the hotel to any other bars or restaurants.
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Date of stay: July 2024
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vikas Bhatia, Guest Services / Front Office at Centara Mirage Beach Resort Dubai
Responded Jul 12, 2024
Dear laurabS3478WV, Warmest Greetings from Centara Mirage Beach Resort Dubai We admire you for taking the time to share your experiences with us. We appreciate your 100% rating on our Value, Rooms, Cleanliness, & Service. We value the experiences you and your family have with our kid-friendly accommodation, breathtaking sights, cleaned beach, an abundance of mouthwatering dining options, lots of selections, water sports, various pools, and the services our friendly staff delivers. We are nevertheless truly saddened that your experience on a few of the mentioned concerns did not meet the level of service that we strive to offer and that we are known for. Your feedback is highly valuable to us, and we are naturally concerned about your dissatisfaction. We strive incredibly hard here to make every guest experience enjoyable with exceeded expectations. To ensure that our guests have the most satisfying experience, our dedicated culinary & service team at each outlet, and our guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. Rest assured that your entire feedback has been personally shared with our respective department heads for their future insight. We do our utmost to fulfill our guests' desires by providing flexibility and even going out of our way to ensure that our guests' demands are met. On another note, your praise for our offerings, with the compliments "Centara mirage family-friendly holiday! Family of 5, kids age 13,12,7. Booked this hotel as it was good value for all-inclusive. We chose AI as it was July and we knew it would be too hot to do much site-seeing and liked that everything was covered. The hotel is extremely clean, rooms were lovely, facilities were just as described, variety of pools, slides etc, 2 main pools were cooled as it was July. Sea water was like going into hot bath, was lovely. .'' is highly remarkable. We value your positive review and strive diligently to offer the most memorable experience for our guests. Receiving compliments with such wonderful sentiments is always encouraging, especially from one of our esteemed guests. We are grateful to our team particularly Kitiwa and Mun from Spa, Vishal and Nandu with Binod at Waves Bar, JK and Rajesh from Sands, Kamal, our lifeguard with the rest of the team for their outstanding efforts and expertise that have made your experiences and your family's stay remarkable. This gives great motivation to all of us. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. We wish for your well-being and prosperity. With Warm regards, Vikas Bhatia Quality Manager Centara Mirage Beach Resort Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The most family-friendly hotel we have ever been to. There are three pools that are specially designed for very small children. Water depth is 0.10m, another is 0.5m and a third has a very large first step that even has space for water loungers. Children can play here safely. There is at least one lifeguard at each pool who also looks after the children. Islam, one of the lifeguards, even remembered our child's name and unobtrusively joked with him.
There is plenty of space on the beach and there is never a shortage of loungers. There are even large sandbag beds in front of the loungers, which are perfect for small children.
The food is consistently good and the drinks are not cheap brand imitations, but decent stuff.
The coffee is freshly prepared with a portafilter.
If you are on half board, drinks cost extra. You pay €5 for a coffee. €4 for a small can of Coca Cola. A pizza or burger costs around €20 if you want to buy them outside of your inclusive package. If you only eat in the hotel, all-inclusive would probably be worth it. But we haven't done the math.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Dubai area.
PRICE RANGE
$184 - $332 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubai
NUMBER OF ROOMS
607
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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