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One&Only The Palm Dubai

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One&Only The Palm Dubai
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925 Reviews from our TripAdvisor Community

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Showing 696: English reviews
Reviewed 2 days ago NEW

It's the first resort we've ever been to that combines two totally opposite concepts - being kid friendly and romantic. I don't understand how they manage to do it, but it's clearly the best resort in Dubai suitable for the most demanding traveler.

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Thank sergey2015
Reviewed 5 days ago NEW

I think this is the third time we have come to stay at this truly wonderful hotel. We arrive next week and are so looking forward to another holiday at the One and Only. I have been in hotels all over the world - but nothing beats the service and ambience of this hotel. Counting down the days!!

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Thank Jill C
Bath, United Kingdom
Reviewed 1 week ago

One and Only The Palm is absolutely exceptional! We had an amazing holiday and overall experience, the hotel is stunning and the setting but also the staff make the hotel just that much better. They are all so welcoming and friendly, I would specifically like to point out our 'host' Russel, he is a huge asset to One & Only,...

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2Thank lydiajennings2017
OneandOnlyThePalm, General Manager at One&Only The Palm Dubai, responded to this review

Dear Guest, Thank you so much for sharing your recent experience at One&Only The Palm, and indeed delighted to read that you have enjoyed the overall stay, with your special note regarding our team of dedicated and passionate members. We value your comments which are shared with all and look forward to your return visit in a not too distant...

Reviewed 2 weeks ago via mobile

This is a truly exceptional place to stay with excellent customer service. Attention to detail is on every level was identified and I can't recommend this place enough. It's quiet and peaceful with lovely restaurants. More suitable for couples or a quiet family holiday. Staff are outstanding on every level and I can't thank them enough for their service. Quality,...

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1Thank Riley2567
OneandOnlyThePalm, General Manager at One&Only The Palm Dubai, responded to this review

Dear Mr. Neil, We would like to thank you so much for sharing your recent experience and for your kind appreciation. We are indeed delighted to read that you enjoyed the general look and feel of the resort, its quiet and the selection of its restaurants under the culinary guidance of three-star Michelin Chef, Yannick Alléno. We value your comments...

York, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed at the beginning of December and found the hotel to be excellent in every regard. The standard of service is high, the rooms very comfortable and the restaurants offer a good choice of first class cuisine. The staff know your name and could not be more helpful in ensuring everything goes smoothly. We would not hesitate to stay...

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1Thank Y0rktraveller
OneandOnlyThePalm, General Manager at One&Only The Palm Dubai, responded to this review

Dear Guest, Thank you so much for sharing your recent experience with us, and indeed delighted to read that you have enjoyed your room environment, the selection of restaurants, and of course your special mention regarding our team of dedicated and passionate members. We value your comments which are shared with all and look forward to your return visit in...

Dubai
Reviewed 2 weeks ago

This was our third stay at the O&O......I think this hotel gets better every time we visit. The staff are very attentive, the rooms are relaxing and comfortable. I cannot find one fault..... only that we did not book extra days!!

Review collected in partnership with this hotel
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Thank X1007MKdavidc
OneandOnlyThePalm, General Manager at One&Only The Palm Dubai, responded to this review

Dear Guest, We would like to thank you for sharing your recent experience with us. We are delighted you enjoyed our facilities, your room environment and of course services provided by our team of dedicated members. We value your comments which are shared with all and look forward to your return (firth) visit in a not too distant future. Kind...

Godalming, United Kingdom
Reviewed 2 weeks ago

I was treated like royalty. From being picked up at the airport my whole stay was magical. The hotel was beautiful, the staff were fantastic, my bedroom with balcony overlooking the lush gardens was stunning. Whether lounging by the pool or on the beach the attendants brought towels, iced water and cool fruit throughout the day. They were so kind...

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Thank Alison D
OneandOnlyThePalm, General Manager at One&Only The Palm Dubai, responded to this review

Dear Ms. Alison, we would like to thank you for sharing with us your recent experience at One&Only The Palm and indeed delighted to read such a positive feedback regarding the general look and feel of the resort, your room environment and the services provided by our attentive staff. We value your comments which are shared with all and look...

Reviewed 3 weeks ago via mobile

Really it s the best destination for afternoon tea and to make meetings with business man i really love it and also i wont forget to thank miss cassandra who served us with her beautiful smile at the lobby lounge

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Thank Yacine-zanbour
OneandOnlyThePalm, General Manager at One&Only The Palm Dubai, responded to this review

Dear Guest, thank you for sharing your recent experience of an afternoon tea here at The Lounge in One&Only The Palm. We are indeed delighted to read that you have appreciated the general ambiance of our lounge, and of course the services provided by our dedicated staff members. We value your comments which are shared with all and look forward...

Reviewed 4 weeks ago

An amazing hotel in a great location. Totally relaxing , calm atmosphere , amazing staff. The one and only on the palm is for me the best beach hotel in Dubai. The service is excellent. The small scale of the hotel makes it more personal. The hotel is beautifully designed , every facility from the restaurants to the beach service...

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1Thank Trudy C
OneandOnlyThePalm, General Manager at One&Only The Palm Dubai, responded to this review

Dear Ms. Trudy, we would like to thank you for sharing your recent experience at One&Only The Palm. We are glad to read you have enjoyed the general look and feel of the resort, its beachfront location just at the very apex of Palm Jumeirah that allows privileged views over the Dubai Marina skyline and of course privacy and seclusion....

Reviewed 4 weeks ago via mobile

I was very impressed by the services of this hotel...you really feel pampered and looked after. At the pool, they where offering all day long iced water, different smoothies, fresh fruit skewers, we where appointed a butler that gave us his card, in case we need something during our stay. All the staff was extremely friendly. The hotel is beautiful...

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Thank Simona B
OneandOnlyThePalm, General Manager at One&Only The Palm Dubai, responded to this review

Dear Ms. Simona, Thank you so much for sharing your recent experience, and indeed delighted to read that you have enjoyed the general look and feel of the resort, our facilities with your special note regarding our Grand Pool, and the services provided by our team of dedicated members. We value your comments which are shared with all and look...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Breakfast included
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Arrive in style by limousine or boat at the private marina of Dubai's most intimate new beach resort. Discover this exquisite low-rise boutique oasis located on the lush, landscaped private peninsula of the Palm Jumeirah crescent. One&Only The Palm blends Moorish and Andalusian architecture with contemporary chic interiors, consisting of 91 keys and 4 exclusive Beach Villas. Stylish guest rooms are secluded in a residential environment within the tri-level Manor House, six low-rise Mansions and four private Beach Villas. Once relaxed and unpacked, indulge in the resort's private leisure facilities including a stunning 850 square-metre swimming pool, 450 metres of beach front and the outstanding all-suite One&Only Spa and fitness centre. Includes Daily Breakfast in Zest. Plus, families staying three nights or more will receive one complimentary Aquaventure Waterpark ticket per person per stay until 30 September 2016, unlocking unlimited thrills at the largest and most exciting water park in the Middle East. Situated across 42 acres of coastline, Atlantis The Palm, Dubai creates a stage of vibrant water experiences such as Master Blasters, speed slides, rivers and rapids. Enjoy the thrill of Aquaventure Waterpark, explore the Dubai marine life of The Lost Chambers and make your dreams come true at Dolphin Bay. The waters of Atlantis await! ... more   less 

Additional Information about One&Only The Palm Dubai

Address: West Crescent | Palm Jumeirah, Dubai 114843, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $545 - $1,884 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One&Only The Palm Dubai 5*
Number of rooms: 95
Reservation Options:
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Also Known As:
One&Only The Palm Dubai Hotel Dubai
One And Only The Palm Dubai
Hotel Style:
#1 On the Beach Hotel in Dubai
#2 Spa Hotel in Dubai
#2 Luxury Hotel in Dubai
#5 Romantic Hotel in Dubai
#10 Family Hotel in Dubai
#60 Business Hotel in Dubai
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Questions & Answers

Here's what travelers have asked, with answers from One&Only The Palm Dubai staff and other travelers.
17 questions
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Brighton, United Kingdom

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Questions? Get answers from One&Only The Palm Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“not been disappointed yet”
 of 5 bubbles E3213QAjillc, 5 days ago | Read review
“Ask for a room with a balcony”
 of 5 bubbles 836alisond, 2 weeks ago | Read review
“Every Room is superb, but the upgrade to the Mansion House's is worth the money”
 of 5 bubbles 330leec, 4 weeks ago | Read review
“Junior suite in the mansion was fantastic”
 of 5 bubbles toshea2016, Dec 10, 2016 | Read review
“Beachfront rooms are amazing”
 of 5 bubbles SaschaClark82, Nov 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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