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One&Only The Palm

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West Crescent The Palm Jumeirah, Dubai United Arab Emirates
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Traveler (1957)
360
Panoramas (117)
Room & Suite (625)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#57 of 871 hotels in Dubai
Location
Cleanliness
Service
Value
Travelers' Choice
Arrive in style by limousine or boat at the private marina of Dubai's most intimate new beach resort. Discover this exquisite low-rise boutique oasis located on the lush, landscaped private peninsula of the Palm Jumeirah crescent. One&Only The Palm blends Moorish and Andalusian architecture with contemporary chic interiors, consisting of 91 keys and 4 exclusive Beach Villas. Stylish guest rooms are secluded in a residential environment within the tri-level Manor House, six low-rise Mansions and four private Beach Villas. Once relaxed and unpacked, indulge in the resort's private leisure facilities including a stunning 850 square-metre swimming pool, 450 metres of beach front and the outstanding all-suite One&Only Spa and fitness centre. Includes Daily Breakfast in Zest. Plus, families staying three nights or more will receive one complimentary Aquaventure Waterpark ticket per person per stay until 30 September 2016, unlocking unlimited thrills at the largest and most exciting water park in the Middle East. Situated across 42 acres of coastline, Atlantis The Palm, Dubai creates a stage of vibrant water experiences such as Master Blasters, speed slides, rivers and rapids. Enjoy the thrill of Aquaventure Waterpark, explore the Dubai marine life of The Lost Chambers and make your dreams come true at Dolphin Bay. The waters of Atlantis await!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Boating
Babysitting
Electric vehicle charging station
Valet parking
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Tennis court
Water sport equipment rentals
Aerobics
Bicycle tours
Evening entertainment
Water park offsite
Video game console
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Separate dining area
Separate living room
Telephone
VIP room facilities
Bottled water
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand movies
iPod docking station
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, French, Russian, Arabic and 2 more

Location

Full view
Contact
West Crescent The Palm Jumeirah, Dubai United Arab Emirates
Name/address in local language
Getting there
Dubai Airport18 miSee all flights
Dubai World Central - Al Maktoum International Airport13 miSee all flights
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1739Reviews62Q+A100Room tips
Traveler rating
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Popular mentions
Birichie wrote a review Jan 14
Chicago, Illinois7 contributions15 helpful votes
What a beautiful property! The vibe, the views, the rooms, everything feels and looks top notch. We had a room overlooking the beach and it was beautifully spacious. The bathroom was very spacious and beautiful. All staff members were incredibly attentive and kind, we felt most welcomed and all our requests were attended with the best effort. This is the only place in Dubai I always want to come back to. 101 restaurant always has the best atmosphere, the food is ok as well but the vibe is the thing that makes me want to come back. Breakfasts are amazing, I am not a big fun of buffet in general but their breakfasts are really beautifully set up.
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Date of stay: February 2021Trip type: Traveled as a couple
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Response from OO The Palm , Marketing at One&Only The Palm
Responded 1 week ago
Dear Birichie, It was a pleasure to welcome you at One&Only The Palm. We are delighted that you enjoyed the facilities and services at our resort. We sincerely appreciate your kind words with regards to the warm care of each member of our team. We sincerely look forward to welcoming you back in the not too distant future. Kind regards, Management Team One&Only The Palm, Dubai
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matt31 wrote a review Jan 2
New York City, New York102 contributions197 helpful votes
Another excellent trip. Overall very good stay but unusually felt management were almost never present. At times service whether it be front desk or 101 was really poor which let the hotel down a little. One gripe why charge for a bike when paying $1500 per night for a room, very silly.
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Date of stay: December 2021
Location
Cleanliness
Service
1 Helpful vote
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Response from OO The Palm , Marketing at One&Only The Palm
Responded 2 weeks ago
Dear Matt31, Thank you very much for taking the time to share your experience related to your recent stay with us. We indeed apologize for the inconveniences encountered and that we have come short of meeting your expectations. Rest assured that each comment is reviewed with members of the concerned teams. We hope that you will give us the opportunity of welcoming you back to demonstrate our ability to deliver service and facilities to your expectations and to amend your latest views. We look forward to such in the not too distant future. Kind Regards Management Team One&Only The Palm, Dubai
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NiK352017 wrote a review Dec 2021
Moscow, Russia4 contributions1 helpful vote
I've recently spent eight nights at the One and Only Palm. From arrival to check out I can only say it is amazing. Everything about this hotel is incredible: the design, the setting, the food and , of course, the staff-friendly, helpful, fantastic people. Thank you to everyone from the beach boys to Sujith (our butler), who made our stay extra special. The entire staff are only attentive at the highest level. Thank you very much to Arterm Samulenko who helped us book some restaurants prior to our arrival, Vino, Sabareesh, Gulzat (a waitress at my favourite restaurant 101 at the resort-it's something incredible!!!)Five stars all round to everybody at One and Only the Palm, thank you all soooo much that made our stay a fairytale, When in Dubai there is nothing else, as there is only ONE, the the One and Only Palm, which is without a shadow of a doubt the best Dubai has to offer.
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Date of stay: December 2021
Value
Cleanliness
Service
1 Helpful vote
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Response from OO The Palm , Marketing at One&Only The Palm
Responded 4 weeks ago
Dear NiK352017, It was a pleasure to welcome you at One&Only The Palm. We are delighted that you enjoyed the facilities and services at our resort. We sincerely appreciate your kind words with regards to the warm care of each member of our team. We sincerely look forward to welcoming you back in the not too distant future. Kind regards, Management Team One&Only The Palm, Dubai
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A J wrote a review Dec 2021
Edinburgh, United Kingdom6 contributions7 helpful votes
This was our first time staying at the One&Only The Palm and it won’t be our last. From the minute we arrived to leaving the whole experience was flawless, the staff are extremely attentive and have great attention to detail. We checked into a junior suite on the 1st floor looking onto the beach. I couldn’t fault the room, it was super comfy, clean and lovely inside especially our bathroom. The room also had a large patio that looked onto the beach. The resort itself is beautiful and immaculate. There is so much space, the friendly rabbits are my personal favorite. We never actually used the pool during our stay since we loved the beach so much as we had our own allocated beach cabana. They also provide you with water coolers full of water. They even took the time to clean our sunglasses and cool us with Evian spray. Breakfast was 5 star, we didn’t have to wait and the selection of food was endless. The waitress was very attentive and was constantly filling up our waters/coffees. My only criticism of our stay was inconsistent service at the beach for drinks/towels but overall we had fabulous stay and will definitely be retuning.
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Date of stay: December 2021Trip type: Traveled as a couple
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Response from OO The Palm , Marketing at One&Only The Palm
Responded Dec 20, 2021
Dear aj1226, It was a pleasure to welcome you at One&Only The Palm. We are delighted that you enjoyed the facilities and services at our resort. We sincerely appreciate your kind words with regards to the warm care of each member of our team. Whilst we take good note of your feedback, we sincerely look forward to welcoming you back in the not too distant future. Kind regards, Management Team One&Only The Palm, Dubai
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chazels wrote a review Dec 2021
Brighton and Hove, United Kingdom17 contributions11 helpful votes
We normally stay at Al Naseem on Jumeriah beach but wanted to try something new. I am pleased we did. Its a stunning hotel and the rooms are of the highest qualty. We had 2 rooms and both were huge with fantastic views with large terraces. That aside what really makes this special is the service. Every encounter with every member of the hotel team was a pleasure. The qualtiy of service was perfect. Thank you.
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Date of stay: December 2021
Value
Location
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Response from OO The Palm , Marketing at One&Only The Palm
Responded Dec 20, 2021
Dear Chazels, It was a pleasure to welcome you at One&Only The Palm. We are delighted that you enjoyed the facilities and services at our resort. We sincerely appreciate your kind words with regards to the warm care of each member of our team and we hope to welcome you back in the not too distant future. Kind regards, Management Team One&Only The Palm, Dubai
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PRICE RANGE
$459 - $2,037 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
one&only the palm dubai hotel dubai, one and only the palm dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
94
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Frequently Asked Questions about One&Only The Palm
What are some of the property amenities at One&Only The Palm?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at One&Only The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at One&Only The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at One&Only The Palm?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to One&Only The Palm?
Conveniently located restaurants include Amala, Plaj, and Sultan's Lounge.
Are there opportunities to exercise at One&Only The Palm?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does One&Only The Palm have an airport shuttle?
Yes, One&Only The Palm offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does One&Only The Palm have airport transportation?
Yes, One&Only The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at One&Only The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does One&Only The Palm offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at One&Only The Palm?
The staff speaks multiple languages, including English, French, Russian, Hindi, Arabic, and Filipino.