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One&Only The Palm

West Crescent The Palm Jumeirah, Dubai 114843 United Arab Emirates
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Traveler (2153)
360
Panoramas (117)
Room & Suite (639)
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About

#201 of 800 hotels in Dubai
Location
4.6
Cleanliness
4.9
Service
4.8
Value
4.5
Travelers' Choice
Dubai’s only boutique beachfront resort, nestled in the most exclusive location on the Palm, is effortlessly sexy. It is where those in the know come to unwind, play, connect and explore. Stunning Andalusian architecture, enchanting gardens and shimmering pools combine with the sun and sea to cast a spell - you won’t want to leave. We are where two Michelin-starred masterpieces awaken your palate, sundowners over the sea enchant your senses, the only Guerlain Spa in the Middle East rejuvenates your soul, and your private villa, suite or room leaves you in awe. Our service is legendary. Every detail is seamlessly handled, exceeding your expectations and fulfilling your desires before you even realise them. This is the art of living well, redefined. Amidst the vibrant allure of the city, we meticulously curate local experiences that ignite inspiration, and our little black book can get you access to the best the city has to offer. We are glamorous in style yet wonderfully unstuffy.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Boating
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Game room
Tennis court
Water sport equipment rentals
Aerobics
Evening entertainment
Table tennis
Water park offsite
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's television networks
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Telephone
VIP room facilities
Bottled water
Tile / marble floor
Wake-up service / alarm clock
Minibar
Oven
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
On-demand movies
iPod docking station
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Room types
Ocean view
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, French, Russian, Spanish and 9 more

Location

West Crescent The Palm Jumeirah, Dubai 114843 United Arab Emirates
Name/address in local language
One&Only The Palm
Getting there
Car recommended
Grade: 46 out of 100
46
Dubai Airport
18.1 mi
See all flights
Dubai World Central - Al Maktoum International Airport
12.8 mi
See all flights
1 Attraction
within 0.75 miles
5.0
1,821 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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One&Only The Palm garners high praise for its attentive service and spotless cleanliness, with guests consistently impressed by the well-maintained facilities and immaculate beaches. The hotel's elegant and serene atmosphere, coupled with luxurious amenities like the tranquil pool, contribute to a relaxing ambiance, although there are occasional mentions of disruptions from nearby nightlife. While the comfortable rooms with stunning views are a hit among many travelers, opinions on value are divided; some find the experience worth the cost, while others caution about overpricing and unexpected expenses.
Atmosphere
Serene
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Relaxing
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1821Reviews63Q+A100Room tips
Traveler rating
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Gulnar Y wrote a review Feb 4
Dubai, United Arab Emirates2 contributions
I have visited the Italian Restaurant -Zest. Pizza was so delicious. Ambiance was so peaceful but the most I would like to talk about Ms. Fitri (Indonesian beautiful lady). She is very professional, soft spoken, attentive to details at the same time very friendly. I wish in every restaurant I visit in Dubai has a person like Ms. Fitri. Me being exHotelier, worked / visited many different countries, always looked for such ppl like Ms. Fitri in restaurants. Thanks to her for outstanding service. This restaurant will be my new favorite spot.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from OO The Palm , Marketing at One&Only The Palm
Responded 2 days ago
Dear Guest, It was a real pleasure having you at One&Only The Palm. We thank you for taking the time to share your personal observations, and we are indeed pleased that you enjoyed your experience with us. We are delighted to hear that you enjoyed our Zest Restaurant and the quality of services of our dedicated team members, especially Fitri. We shall ensure your kind recognition is shared with Fitri and the rest of our team. Once again, thank you for your feedback, and we hope to welcome you back in the not-too-distant future. Kind regards, Management Team One&Only The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul S wrote a review Mar 2023
Greater London, United Kingdom10 contributions8 helpful votes
Hotel's Favorite
If you are looking for luxury there is no better place than the One and Only the Palm. The staff at every level from the top to the man who cleans your sunglasses could not be more polite, helpful and pleasant. The food at all three restaurants is world-class, the pool and all amenities are second to none, including the spa area and gym facilities. A world class resort
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Date of stay: February 2023
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
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Response from OO The Palm , Marketing at One&Only The Palm
Responded Mar 21, 2023
Dear Guest, It was a great pleasure welcoming you to One&Only The Palm. Thank you for sharing your recent experience at our resort, we are delighted to read that you enjoyed your experience with us. Indeed, we are grateful to receive your kind words in regards to the quality of service, restaurants, and effort of our colleagues. Once again, thank you for your feedback and we look forward to welcoming you in the not too distant future. Best regards, Management Team One&Only The Palm, Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
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Member888 wrote a review Jan 2024
London, United Kingdom244 contributions190 helpful votes
Positives Beautifully designed hotel…both tasteful and luxurious. Rooms are a good size, beds extremely comfortable, decor sumptuous without being ostentatious. Bathrooms large with egg bath and rainfall showers. Ample toiletries and towels. Wardrobes and cupboard spaces adequate. Balconies large with sea views from palm mansion rooms. Pool areas well maintained and tranquil…..not crowded and well furbished to please all tastes. Excellent kids club though hotel better suited to adults. Staff are exemplary…always polite, helpful and responsive. Can’t praise them enough. Food was exceptional in all restaurants…of the highest quality produce and presentation and good choices. We have stayed at several One and Only hotels and have found this one maintains the high standards. Negatives It was disappointing to find that the tranquil setting was spoilt by passing party yachts with music lasting until 3.30 am on 3 successive nights. The noise of nightclubs on the opposite shore also carries to the resort which mars sleep. Although we loved the hotel we would not return unless this was rectified but we understand there is little the hotel can do in this situation.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from OO The Palm , Marketing at One&Only The Palm
Responded 3 weeks ago
Dear Guest, It was a real pleasure having you at One&Only The Palm. We thank you for taking the time to share your personal observations, and we are indeed pleased that you enjoyed your experience with us. We are delighted to hear that you enjoyed the facilities, the quality of services of our dedicated team members and the intimacy of the resort. We shall ensure your kind recognition is shared with our team. Once again, thank you for your feedback, and we hope to welcome you back in the not-too-distant future. Kind regards, Management Team One&Only The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vincent F wrote a review Jan 2024
Ormskirk, United Kingdom6 contributions
I have just returned from a wonderful week at The One & Only The Palm. I have stayed in plenty of hotels in Dubai which have been great experiences but The One & Only has surpassed them all. The hotel is absolutely spotless and the facilities are nothing short of first class. All the staff go out of their way to ensure that you have a fantastic time. The rooms are exceptional and very quiet. I will certainly be returning here
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled solo
Room Tip: The hotels new pool next to its marina is really fantastic, nice chilled music and perfect...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from OO The Palm , Marketing at One&Only The Palm
Responded 3 weeks ago
Dear Mr. Vincent, It was a real pleasure having you at One&Only The Palm. We thank you for taking the time to share your personal observations, and we are indeed pleased that you enjoyed your experience with us. We are delighted to hear that you enjoyed the facilities, the quality of services of our dedicated team members and the intimacy of the resort. We shall ensure your kind recognition is shared with our team. Once again, thank you for your feedback, and we hope to welcome you back in the not-too-distant future. Kind regards, Management Team One&Only The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vanshika S wrote a review Jan 2024
1 contribution
Me and my friend came to have some coffees at one and only the palm we were impressed by the ambience of lounge so we decided to sit on the terrace. We ordered coffees, but I didn't like that filter coffee so Ravi offered me signature ice tea I don't remember the name of that ice tea but it was very fruity and flavourful also although the breakfast buffet was closed as per him but still he arranged some croissants for my friend. Ravi was very polite and humble to us and kept a positive smile during our service kudos to him! Hotel was very quite and relaxing with beautiful nature view we would definitely like to stay with one and only the palm during our next visit to Dubai.
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from OO The Palm , Marketing at One&Only The Palm
Responded 3 weeks ago
Dear Guest, It was a real pleasure having you at One&Only The Palm. We thank you for taking the time to share your personal observations, and we are indeed pleased that you enjoyed your experience with us. We are delighted to hear that you enjoyed the facilities, the quality of services of our dedicated team members and the intimacy of the resort. We shall ensure your kind recognition is shared with Ravi, and the rest of our team. Once again, thank you for your feedback, and we hope to welcome you back in the not-too-distant future. Kind regards, Management Team One&Only The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sandra M wrote a review Jan 2024
13 contributions16 helpful votes
We spent 5 nights with friends in January and absolutely loved our time here. The hotel, rooms, food and service were exemplary. As a coeliac who requires gluten-free free food, the attention to my dietary requirements was first class. Chef Yannick introduced himself shortly after we arrived, along with Ragu, the restaurant manager, who checked everything every day for me, to ensure my needs were met properly. Special mentions to Ragu, Fittri and Saron for their kind assistance every day. To Mikel in Guest Relations for his excellence in organising a bespoke trip for us and other arrangements during our stay. To trainee Karl at the new pool for his friendly service and to Seeping, the lovely life guard at the main pool. Apologies that I don’t have more names to list, but all the staff were brilliant and made our stay a wonderful experience. Thank you all so much.
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Date of stay: January 2024
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from OO The Palm , Marketing at One&Only The Palm
Responded 3 weeks ago
Dear Ms. Sandra, It was a real pleasure having you at One&Only The Palm. We thank you for taking the time to share your personal observations, and we are indeed pleased that you enjoyed your experience with us. We are delighted to hear that you enjoyed the facilities, the quality of services of our dedicated team members and the intimacy of the resort. We shall ensure your kind recognition is shared with Ragu, Fittri, Saron and the rest of our team. Once again, thank you for your feedback, and we hope to welcome you back in the not-too-distant future. Kind regards, Management Team One&Only The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Luc B wrote a review Jan 2024
Antwerp, Belgium6 contributions3 helpful votes
One and only the palm is a beautiful hotel which has the feeling of tranquility. The rooms (we had a Manoir first floor room) are beautifully appointed and the service is impeccable. Main issue that drops the score is the horrible noise coming from the clubs at the other side of the bay —- such a pity.. 3rd night in a row that kept us awake till the wee hours in the morning…
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Date of stay: January 2024Trip type: Traveled as a couple
Room Tip: Luxury feeling hotel - with great and friendly service - but you have to take the noise with it....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Demetrio M wrote a review Jan 2024
4 contributions3 helpful votes
the hotel is grossely overrated and overpriced. Food is excellent but positive remarks end there. The beach has been eroded over time and now is no more than 3 meters wide. Water was dirty most of the time. Wifi is not available on the beach (the room rate was in excess of 4.000 EUR per day!!) and furniture in the room were worn out
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Pedro P wrote a review Jan 2024
1 contribution1 helpful vote
My family, consisting of 14 members including myself, was warmly welcomed. Our vacation at the resort undoubtedly provided us with one of the best experiences we've ever had. This exceptional stay owes its success to the professionalism, friendliness, and humanism displayed by our Concierge, Sujith. Special acknowledgment is also due to the spa team, skillfully led by their Spanish representative, for their unwavering willingness and attention. Gratitude extends to the staff, from breakfast service to the Guest Services and Front Lobby Desk teams, as well as the always available buggies and timely transportation within the resort. We express our thanks to Mr. Manik and the entire housekeeping team. On behalf of the Silva family and myself, we anticipate another stay as wonderful as the one you provided and look forward to seeing you soon.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from OO The Palm , Marketing at One&Only The Palm
Responded 3 weeks ago
Dear Mr. Pedro, It was a real pleasure having you at One&Only The Palm. We thank you for taking the time to share your personal observations, and we are indeed pleased that you enjoyed your experience with us. We are delighted to hear that you enjoyed the facilities, the quality of services of our dedicated team members and the intimacy of the resort. We shall ensure your kind recognition is shared with Sujith, spa manager Maria, Manik and the rest of our team. Once again, thank you for your feedback, and we hope to welcome you back in the not-too-distant future. Kind regards, Management Team One&Only The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JOSEPH N wrote a review Jan 2024
2 contributions
+1
Whenever we visit Dubai, we always stay at the One & Only the Palm. We believe it is the best resort in the world. Noushad, our host, is always very attentive and he assists with every detail to make our visit most enjoyable.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from OO The Palm , Marketing at One&Only The Palm
Responded 3 weeks ago
Dear Guest, It was a real pleasure having you back at One&Only The Palm. We thank you for taking the time to share your personal observations, and we are indeed pleased that you enjoyed your experience with us. We are delighted to hear that you enjoyed the facilities, the quality of services of our dedicated team members and the intimacy of the resort. We shall ensure your kind recognition is shared with our team. Once again, thank you for your feedback, and we hope to welcome you back in the not-too-distant future. Kind regards, Management Team One&Only The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$375 - $1,333 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
one&only the palm dubai hotel dubai, one and only the palm dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
94
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ONE&ONLY THE PALM - Updated 2024 Prices & Hotel Reviews (Dubai, United Arab Emirates)

Frequently Asked Questions about One&Only The Palm
Which popular attractions are close to One&Only The Palm?
Nearby attractions include Dubai Harbour (0.7 miles).
What are some of the property amenities at One&Only The Palm?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at One&Only The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at One&Only The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at One&Only The Palm?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to One&Only The Palm?
Conveniently located restaurants include Amala, Imperium, and Sultan's Lounge.
Are there opportunities to exercise at One&Only The Palm?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does One&Only The Palm have airport transportation?
Yes, One&Only The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at One&Only The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does One&Only The Palm offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at One&Only The Palm?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Hindi, and Greek.