West Crescent The Palm Jumeirah, Dubai United Arab Emirates
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About
#104 of 926 hotels in Dubai
Location
4.6
Cleanliness
4.9
Service
4.8
Value
4.5
Travelers' Choice
Arrive in style by limousine or boat at the private marina of Dubai's most intimate new beach resort. Discover this exquisite low-rise boutique oasis located on the lush, landscaped private peninsula of the Palm Jumeirah crescent. One&Only The Palm blends Moorish and Andalusian architecture with contemporary chic interiors, consisting of 91 keys and 4 exclusive Beach Villas. Stylish guest rooms are secluded in a residential environment within the tri-level Manor House, six low-rise Mansions and four private Beach Villas. Once relaxed and unpacked, indulge in the resort's private leisure facilities including a stunning 850 square-metre swimming pool, 450 metres of beach front and the outstanding all-suite One&Only Spa and fitness centre. Includes Daily Breakfast in Zest. Plus, families staying three nights or more will receive one complimentary Aquaventure Waterpark ticket per person per stay until 30 September 2016, unlocking unlimited thrills at the largest and most exciting water park in the Middle East. Situated across 42 acres of coastline, Atlantis The Palm, Dubai creates a stage of vibrant water experiences such as Master Blasters, speed slides, rivers and rapids. Enjoy the thrill of Aquaventure Waterpark, explore the Dubai marine life of The Lost Chambers and make your dreams come true at Dolphin Bay. The waters of Atlantis await!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Babysitting
Electric vehicle charging station
Valet parking
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Boating
Tennis court
Water sport equipment rentals
Aerobics
Bicycle tours
Evening entertainment
Water park offsite
Video game console
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Separate dining area
Separate living room
Telephone
VIP room facilities
Bottled water
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand movies
iPod docking station
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, French, Russian, Arabic and 2 more
Hotel links
Location
36Car recommended
Grade: 36 out of 100
22Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
West Crescent The Palm Jumeirah, Dubai United Arab Emirates
Name/address in local language
Getting there
Rental CarsSee rental cars from $21/day
1773Reviews63Q+A100Room tips
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+1
located at the end of the palm, this place is very quiet and relaxing. i appreciated the interior designs. it is quite far away from all the main attractions so it might not be for everyone but for couples looking for some quality time, i highly recommend this hotel. and while at it, do book a room with a large terrace (or equivalent ) overlooking the ocean!
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OO The Palm , Marketing at One&Only The Palm
Responded 6 days ago
Dear Guest, It was a great pleasure welcoming you to One&Only The Palm. Thank you for sharing your recent experience at our resort, we are delighted to read that you enjoyed your beautiful stay with us. Indeed, we are grateful to receive a note of your appreciation towards the interior designs and serenity of our resort. Once again, thank you for your kind words and we sincerely look forward to welcoming you back in the not-too-distant future. Best regards, Management Team One&Only The Palm, Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Would be wonderful but ! Enjoyed a week with my wife prior to Xmas. Fourth visit and on the whole still excellent. Would have warranted 5 stars but the music from The beach clubs opposite ruined 3 night sleep and sometimes during the days as well . Until this is resolved would. Not return.
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OO The Palm , Marketing at One&Only The Palm
Responded 5 weeks ago
Dear Matt, It was a great pleasure welcoming you back to One&Only The Palm. Thank you for sharing your recent experience at our resort, we take good note of your feedback and we are sorry to hear that your stay with us was affected by the distractions from the beach clubs. Once again, thank you for your feedback and we sincerely look forward to welcoming you back in the not-too-distant future. Best regards, Management Team One&Only The Palm, Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I have just returned from a week at this absolutely beautiful hotel and if you're considering booking then I urge you not to think twice, just do it! What we loved: - The beautiful and pristine setting, everywhere feels so clean and well cared for. - How spacious the whole resort is, even though we were told it was full, at times it felt like we were the only people there. There was never an issue turning up late to the pool or beach and getting a bed. - The top notch service, from the pool to the restaurants we were treated like royalty. We loved the service around the pool and on the beach and all of the special touches offered to us throughout the day from cucumbers for our eyes, to healthy fruit shots and a refreshing Evian spray on our faces to cool us down. - The bunnies all over the resort are such a treat and some are friendly enough to pet. - The food at both Zest and 101 is delicious and the breakfast service and selection felt like such a treat every morning. We booked the holiday through Best@Travel and were offered Half Board which I was a bit unsure about initially however you can order anything you want from both restaurants full menus at dinner time which turned out to be a fantastic deal!! We also ate at their 2* restaurant Stay where we were given a credit of 295 Dirham per person. Again the food and service was outstanding. We left the hotel one evening and headed into town to Gaia for dinner - also highly recommended if you fancy a change of scene. - We stayed in a Palm Beach Premier room which was beautifully decorated and spacious. - The butler service was a lovely addition, from having our suitcases unpacked to restaurants booked and finding me a new phone charger because I forgot to pack mine. - We loved the location of the hotel at the very end of the palm, it felt exclusive and we never wanted to leave and didn't really need to. However if you are thinking of staying here but will have to travel into the City regularly or during peak times you can expect a 40min journey, maybe more. What we didn't like: Its hard to find fault with this fabulous hotel however if we could change anything I'd highlight these minor points: - After covid they stopped serving food around the pool. Drinks are readily available but its not possible to order any snacks if you don't want a full lunch. So you therefore have to eat at one of the restaurants throughout the day. It would be lovely if it was possible to order light bites at your sunbed. - We like to use really big towels after we've showered, although the towels aren't small, we definitely prefer larger bath sheets. I know this is a very minor one and is a personal choice. Overall we agreed this is one of the best beach resorts we've ever stayed at and we can't wait to return.…
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from OO The Palm , Marketing at One&Only The Palm
Responded 5 weeks ago
Dear Guest, It was a great pleasure welcoming you to One&Only The Palm. Thank you for sharing your recent experience at our resort, we are delighted to read that you enjoyed your beautiful stay with us. Indeed, we are grateful to receive a note of your appreciation towards the quality of service and food and we take good note of your feedback. Once again, thank you for your kind words and we sincerely look forward to welcoming you back in the not-too-distant future. Best regards, Management Team One&Only The Palm, Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The best experience ever. Thank you for the memorable stay. From the first day of our arrival everything was perfect. The check in was fast the staff professional and helpful. I loved the food at the top.
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Date of stay: September 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Experience that no one will forget
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OO The Palm , Marketing at One&Only The Palm
Responded Oct 30, 2022
Dear Guest, It was a great pleasure welcoming you to One&Only The Palm. Thank you for sharing your recent experience at our resort, we are delighted to read that you enjoyed your beautiful stay with us. Indeed, we are grateful to receive a note of your appreciation towards the quality of service and food. Once again, thank you for your kind words and we sincerely look forward to welcoming you back in the not-too-distant future. Best regards, Management Team One&Only The Palm, Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arabian architecture is stunning, as are all the common areas. We booked the Beach Premier Room which was gorgeous. Really spacious, beautiful décor, huge deck with views of the sea. Grounds are beautiful, but there was some pecked-at fruit lying on the grass for most of the day that should have been removed early. And some of the landscaping seemed tired in areas, and many dead fronds on palms. But the grounds are so extensive, this is a minor complaint. The hotel is at the end of the road, which makes things extremely private and quiet. Service is outstanding. Zest for breakfast has delicious food and ample variety. We ate dinner at Stay (see review there) which was incredible. Bar in hotel is wonderful for evening cocktails and the snacks they serve. They have a beautiful large pool. But tucked away is the “adults” pool, which although small, is nice and private. No one there which made it perfect for us. The hotel’s car service is expensive. But taxis in Dubai are extremely clean, new, safe, and 50% the price.…
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from OO The Palm , Marketing at One&Only The Palm
Responded Oct 11, 2022
Dear Guest, It was a great pleasure welcoming you to One&Only The Palm. Thank you for sharing your recent experience at our resort, we are delighted to read that you enjoyed your beautiful stay with us. Indeed, we are grateful to receive a note of your appreciation towards the quality of accommodation and the service. It is our pleasure to receive your valuable feedback, as we strive to deliver memorable experiences for our guests. Rest assured we will share your note of recognition with our colleagues. Once again, thank you for your kind words and we sincerely look forward to welcoming you back in the not too distant future. Best regards, Management Team One&Only The Palm, Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am giving this review on my last day of a two week stay at One & Only The Palm. After countless stays over the years, you would think that this property would not be able to impress or improve. How can you improve perfection! Perfection is guaranteed at One & Only, from Breakfast, Lunch and Dinner at Zest, to the Pool & Beach which is run expertly by Noel and Tharindu, the Lounge Bar and the service they offer at the pool. 101 and their divine food and cocktails, to the fantastic hard work Housekeeping do to keep the entire property absolutely pristine. Your Host is the most important person to you during your stay and I am never disappointed, this year the service offered by Noushad has been exceptional, I cannot stress enough the kindness that I have been shown by him. He is a credit to the One & Only brand. Every member of staff give 110% to the Hotel and it’s Guests, their professionalism and constant hard work shines for us all to see. The greatest addition for me this year has been the many rabbits that are at the property, they are so well cared for by the hotel and the staff, they have enhanced the atmosphere and brought huge amounts of enjoyment to every guest who visits the Hotel. I actually think the rabbits are now far more famous than One & Only! Huge gratitude to Mr Moorthy for running The Palm so expertly and welcoming every guest with such warmth.…
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Date of stay: October 2022Trip type: Traveled solo
Room Tip: Enjoy!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from OO The Palm , Marketing at One&Only The Palm
Responded Oct 11, 2022
Dear Guest, It was a great pleasure welcoming you back to One&Only The Palm. Thank you for sharing your recent experience at our resort, we are delighted to read that you enjoyed your beautiful stay with us. Indeed, we are grateful to receive a note of your appreciation towards our sincere, caring, and passionate colleagues, your dining experience within the resort, and the quality of service. It is our pleasure to receive your valuable feedback, as we strive to deliver memorable experiences for our guests. Rest assured we will share your note of recognition with Mr. Moorthy, Noel, Tharindu, Noushad, and the rest of the colleagues. Once again, thank you for your kind words and we sincerely look forward to welcoming you back in the not-too-distant future. Best regards, Management Team One&Only The Palm, Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Located on the end west crescent of the Palm “One&Only The Palm” is one of the leading hotels in Dubai and that’s for a good reason. The Palm is heaven on earth and gives the guests a peaceful and easy feeling. Unlike the hotels with a few hundred rooms, this resort with approximately 90 rooms feels quiet and intimate. It is comparable to an enclave that fulfills all the wishes of the guests who like tranquility, such as relaxing by the pool and where you can rent private cabanas. The beach has the waters of the Arabian Gulf. From the front door to the pool, there are so many lovely people around us who spoil us with a quality comfortable service and also give us a quality culinary experience. We always say to anyone who wants to hear it, One&Only The Palm delivers tailor-made holidays. Our day starts at Zest with a friendly welcome and a good breakfast. Here they make the day, with thanks in part to Mitthal and his team Restaurant STAY chef Renaud Dutel deserves an extra compliment, at my husband's request he deviates from the regular menu and prepares his favorite food. Mr. Dutel is also the one who took the restaurant to an even higher level and won 2 Michelin stars. Restaurant 101 is also nice to hang out and have a drink because they have good music. Hassan is an excellent host, he and his team provide the cozy atmosphere. We met the Chef of 101 mister Antony, he is a modest chef who takes in the meantime care of the excellent culinary part. We usually spend the rest of the day by the pool and Mr Noel Silva, Tharindu and their team is the main reason to come back, we know already by now we will be back next year. Thanks to all the staff who go out of their way to make the holidays of all guests perfect and smooth. At the reception we would like to specially mention mister Dario, Dev, Artem, Akshay, Kingsley and last but not least our butler Anand. Thank you Mr. Moorthy for keeping such a wonderful team together.…
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from OO The Palm , Marketing at One&Only The Palm
Responded Oct 11, 2022
Dear Guest, It was a great pleasure welcoming you to One&Only The Palm. Thank you for sharing your recent experience at our resort, we are delighted to read that you enjoyed your beautiful stay with us. Indeed, we are grateful to receive a note of your appreciation towards our sincere, caring, and passionate colleagues and your dining experience within the resort. It is our pleasure to receive your valuable feedback, as we strive to deliver memorable experiences for our guests. Rest assured we will share your note of recognition with our colleagues. Once again, thank you for your kind words and we sincerely look forward to welcoming you back in thenext year. Best regards, Management Team One&Only The Palm, Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
What can I say, we simply cannot find ANY fault & everything was perfect. We have stayed at the Royal Mirage & eaten at OOTP so knew it was a high standard but we didn’t realise just how good it is. From our welcome at breakfast, to the exceptional service round the pool & the wonderful food, we were left feeling like the most important guests in the world. Our sister & brother-in-law stayed here many times & it was their favourite hotel anywhere in the world & although we lost our brother-in-law suddenly last year, we felt somehow closer to his memory being in a hotel he rated so highly. Rooms are stunning & spacious with modern amenities & although we never saw any housekeepers, our rooms were kept beautifully clean apparently by ghosts! I could name individual staff who excelled but when I wrote the list there were more than 20 staff names because the perfect service & attention is a culture within this hotel & not down to individuals but a united, cohesive team. General Manager Emanuella & her amazing team - you were JUST THE BEST!! We’ll be back very very soon.…
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OO The Palm , Marketing at One&Only The Palm
Responded Sep 28, 2022
Dear Guest, It was a great pleasure welcoming you to One&Only The Palm. Thank you for sharing your recent experience at our resort, we are delighted to read that you enjoyed your beautiful stay with us. Indeed, we are grateful to receive a note of your appreciation towards our sincere, caring, and passionate colleagues and your dining experience within the resort. It is our pleasure to receive your valuable feedback, as we strive to deliver memorable experiences for our guests. Rest assured we will share your note of recognition with our colleagues and General Emanuela. Once again, thank you for your kind words and we sincerely look forward to welcoming you back in the not too distant future. Best regards, Management Team One&Only The Palm, Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our number one favourite destination in Dubai was always the One & Only on the Palm and have stayed many many times before. Due to covid and holiday cancellations we hadn’t visited for few years whereas we had previously stayed multiple times a year. As soon as we arrived we were made welcome and shown to our beautiful accommodation which we normally book. Everything was perfect We chose the dates we stayed to celebrate my husbands birthday and we couldn’t have been looked after any better thanks to Tharindu - we had an amazing day around the pool which is our favourite place of the hotel where we always spend many hours. The pool is extremely well managed and the service could not be beaten. Tharindu who we have known for very long time was extremely efficient and invaluable to the hotel especially as there are exiting new projects coming up with a brand new additional pool area Breakfast at Zest everyday was excellent and we were well looked after Our favourite restaurant at OOTP is 101 and reviewed that separately We met the new general manager and we were very impressed with her and the hotel seemed to be buzzing with enthusiasm. We are sad not to see a lot of the previous staff we knew but many moved on ( including to other One & Only hotels ) but new staff have been trained well and efficient We were on half board package and although the credit was sufficient for 101 it was totally inadequate for Stay. We were not hugely impressed with the Stay menu now or the excessive costs involved. We thoroughly enjoyed our stay at OOTP and hope to return soon…
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from OO The Palm , Marketing at One&Only The Palm
Responded Sep 13, 2022
Dear Carole, It was a great pleasure welcoming you to back One&Only The Palm. Thank you for sharing your recent experience at our resort, we are delighted to read that you enjoyed your beautiful stay with us. Indeed, we are grateful to receive a note of your appreciation towards our sincere, caring, and passionate colleagues, the resort's serenity, and your dining experience within the resort. It is our pleasure to receive your valuable feedback, as we strive to deliver memorable experiences for our guests. Rest assured we will share your note of recognition with Tharindu and the rest of our colleagues. Once again, thank you for your kind words and we sincerely look forward to welcoming you back in the not too distant future. Best regards, Management Team One&Only The Palm, Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
One & Only Resort the Palm is a real luxury in a very detailed, high-touch, elegant resort. Butler Service is a signature experience with personalized and anticipatory attention to guest needs. Beautiful design, exceptional hotel service and outstanding dining, creating a fantastic vacation for every customer. Superlative Guerlain spa and beach. The pools are fantastic, but the water sometimes was oily and not clear. Breakfast was very tasty food attractively presented. All the restaurants were very good and very elegant, but we especially liked the 101 restaurant with lounge music made by a very good DJ set and the atmosphere of the dining room with the high tech floor with special effects the sea, the beach and the waves in motion. All around the staff was great, very nice and helpful and I recommended you go there.…
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
6 Helpful votes1 Repost
Helpful
Response from OO The Palm , Marketing at One&Only The Palm
Responded Sep 6, 2022
Dear Guest, It was a great pleasure welcoming you to One&Only The Palm. Thank you for sharing your recent experience at our resort, we are delighted to read that you enjoyed your beautiful stay with us. Indeed, we are grateful to receive a note of your appreciation towards the quality of service and sincere, caring, and passionate colleagues. We will make sure your kind recognition is shared with our resort and 101 Dining Lounge teams. It is our pleasure to receive your valuable feedback, as we strive to deliver memorable experiences for our guests. Once again, thank you for your kind words and we sincerely look forward to welcoming you back in the not too distant future. Best regards, Management Team One&Only The Palm, Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$723 - $1,669 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
one&only the palm dubai hotel dubai, one and only the palm dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
94
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Claim Your ListingONE&ONLY THE PALM - Updated 2023 Prices & Hotel Reviews (Dubai, United Arab Emirates)
Frequently Asked Questions about One&Only The Palm
What are some of the property amenities at One&Only The Palm?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at One&Only The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at One&Only The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at One&Only The Palm?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to One&Only The Palm?
Conveniently located restaurants include Plaj, Amala, and Sultan's Lounge.
Are there opportunities to exercise at One&Only The Palm?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does One&Only The Palm have an airport shuttle?
Yes, One&Only The Palm offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does One&Only The Palm have airport transportation?
Yes, One&Only The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at One&Only The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does One&Only The Palm offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at One&Only The Palm?
The staff speaks multiple languages, including English, French, Russian, Hindi, Arabic, and Filipino.