We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

FIVE Jumeirah Village Hotel

District 14, Street 1, Dubai United Arab Emirates
avatar-imageavatar-imageavatar-image
Traveler (3576)
Dining (279)
Room & Suite (235)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#290 of 810 hotels in Dubai
Location
4.0
Cleanliness
4.5
Service
4.3
Value
4.3
Travelers' Choice
Escape the everyday at FIVE Jumeirah Village, a dare-to-be different hotel that captures the glamour of new Dubai. Experience a chic penthouse lifestyle with 269 pools and Jacuzzi, lush green terraces and a culinary scene like no other. Tuck into food from across the world at a range of modern restaurants and cafés or recharge at REFIVE, a contemporary spa. Enjoy the best of both worlds, enjoy exclusive access to FIVE Palm Jumeirah’s private beach and keep the party going at 17 food and beverage venues. Designed with more than sleep in mind. Host your own high rise pool party, sunbath in style with your girls or enjoy a special dinner overlooking what Dubai has to offer. Our private pool sky villas were designed with more than sleep in mind, take advantage of the hotel’s design your vibe packages from live entertainment, to food and decorations – after all, FIVE knows how to throw a party.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Nightclub / DJ
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Plunge pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Whirlpool bathtub
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Minibar
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Romantic
City View
Languages Spoken
English, French, Russian, Arabic and 3 more

Location

District 14, Street 1, Dubai United Arab Emirates
Name/address in local language
FIVE Jumeirah Village Hotel
4,303Reviews151Q+A100Room tips
Traveler rating
  • 3,826
  • 230
  • 70
  • 42
  • 135
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Yogesh Singhal wrote a review Apr 19
Faridabad, India7 contributions3 helpful votes
Dubai was completely submerged into water but the way FIVE managed it's customers and services, it was commendable. I am thankful for their great hospitality and customer oriented attitude. Special thanks to Monty, Mayuresh in F&B for their friendly and top class hospitality.
Read more
Date of stay: April 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Pranay Shah, Guest Services / Front Office at FIVE Jumeirah Village Hotel
Responded 2 days ago
Hi Yogeshkumarfca! It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Marcus H wrote a review Apr 19
2 contributions
+1
We are back at the Jumeirah Village hotel for our 2nd stay in 2 weeks! Unfortunately our flights were canceled and delayed 4 days due to a tragic flood at the airport, but when thinking about where we wanted to stay during this delay the FIVE Jumeirah was the immediate choice! I want to give a special shout out to those who took care of us during our stay, at Breakfast (Amar) always gave us great service and at the Pool area they have an awesome crew (Akbar, Facando, Alvin, Akin, Saen, Jhin, & Bikram) were all great host and took very special care of us during our stay! No wonder WE CAME BACK so soon!
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Pranay Shah, Guest Services / Front Office at FIVE Jumeirah Village Hotel
Responded 2 days ago
Hi L1380VRmarcush! It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Krisztián H wrote a review Apr 19
Budaors, Hungary4 contributions4 helpful votes
Best service on breakfast in Dubai, Staff are always kind and helpful. I really recommand this place. If you are in Dubai you have to try.
Read more
Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Pranay Shah, Guest Services / Front Office at FIVE Jumeirah Village Hotel
Responded 2 days ago
Hi 962kriszti_nh! It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Roma V wrote a review Apr 19
1 contribution
Vsry kind and useful service at breakfast, amazing experience, great food. Thanks to amar, shekhar, siddhnat and mayuresh!
Read more
Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Pranay Shah, Guest Services / Front Office at FIVE Jumeirah Village Hotel
Responded 2 days ago
Hi, Romav414! It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Benafsha P wrote a review Apr 18
1 contribution1 helpful vote
Our stay at Five Jumeirah Village (JVC) has been the most nerve racking, terrifying and unbelievable experience out of all our hotel visits. Due to the heavy rains this week we lost electricity around 4 PM and decided later that night to stay in a hotel. We called quite a few hotels within JVC but almost everything was booked out as a lot of other people in JVC were experiencing blackouts as well. There was only 1 option available in Five - a 1 bedroom space with a large balcony with a private pool and a small seating area and a couple of sun beds. We had little choice and were desperate so we took the room despite the price tag on that room. When we arrived everything was fine. We arrived at around 9:30pm, checked in, ordered room service, and got ready for bed. We also turned on the TV as we like to watch TV while we sleep. As we were just about to sleep we heard the sliding door of our balcony open. I leaned up out of bed to see what that strange sound was and saw a hand poking in through the balcony door as someone was trying to enter our room. I yelled out and as I did the person ran and my husband then ran out to check but the person at this point had already escaped. When my husband ran out he did not see anyone but heard the slam of a door. This could have been the small connecting gate or the fire escape door. At that point we did not know which one. While outside at this point my husband noticed that our pool and our sun beds had been used! We know this because the sun beds had hand prints on them and were wet and the steps leading to the pool were also wet but we did not hear anyone on our balcony as we sleep with the TV on. We immediately called the front desk and told them about the situation. We demanded a refund and expressed our desire to leave or to be given a room with no balcony access as we no longer felt safe in that room. They said “we will send a security guard to the room to check” and that the manager of the night shift will call us back. And we sat there for 20 minutes with no update no care and no consideration, even though we called back several times for updates on when security will arrive. Bear in mind this is all happening at around 1 AM. We got a call back from the manager who mentioned that he will give us a room which was suddenly available now at 1AM due to “cancellations”. As desperate as we were and not able to return to our home we had to accept this room change. And even in that moment we were not given any consolidation or assistance. We were told by the manager that we will be granted the difference on the two room types on checkout with no discount offered and no goodwill gesture from the hotel in light of this experience. Eventually a staff member came to give us the new room keys but no security bothered to showed up. The next morning as soon as we woke up we went down to talk to the front desk to get updates on what happened and how it was resolved. They did not have any answers but told us to wait while security comes to speak with us. Once he arrived we asked why you never showed up the previous night and he mentioned “I didn’t do anything last night because I was asked not to disturb you.” This was also an outrage. He mentioned that nothing came up on the security cameras on the emergency exit door and that it was probably some drunk guys who were having a party next door that used a connecting gate but the security guard didn’t approach or question these neighbors for reasons unknown. The security guard really didn’t seem to care at all. And after a full night and morning he still had no answers. We were however very passionately promised that we will get a call back regarding everything but even at the point of writing this review no one has called and no one cared. This was the ultimate proof that we were mistreated by the staff at Five. The biggest mistake we made was not calling the police. We will never stay at Five again. Just know if anything happens to you in this hotel, no one will care and no one will act.
Read more
Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
Mc F wrote a review Apr 17
5 contributions4 helpful votes
Called before coming to ask about the pool access and Diane from telephone operator gave a wrong information. When we arrived to the pool a lady whos standing in the entrance podium to the pool. Ask us to pay 150aed. And when we told her that we just called and the lady from the operator told us that ladies are free and gents is 200 redeemab she gave us a mean face look and talk to us as if we're stupid and told us that WE DON'T HAVE THAT PROMOTION WITH HER MEAN FACED. AND CALLE DTGE OPERATOR AGAIN WHICH SAME LADY ANSWER AND I ASK FOR A DUTY MANAGER AND TOLD ME THAT DUTY MANAGER PHONE IS BUSY AND NO ONE IS ANSWERING THEN I TOLD GER TO TRY AGAIN AND PUT ME ON HOLD FOR 40MINS. AND THE DUTY MANAGER JUST ASL FOR THE STAFF NAME. I DON'T UNDERSTAND HOW PEOPLE OR STAFF HERE WORKS. AND HOE THEY DO TRAININGS HERE. I HOPE THEY WILL TALE THIS SERIOUSLY AS I'VE JVC NOW IS GIVING A VERY BAD SERVICE ALL DEPARTMENT AND STAFF. SO BAD. DON'T RECOMMEND IT ANYMORE.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
Room Tip: You need to give a proper training to all the staff
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
233445 wrote a review Apr 15
4 contributions3 helpful votes
Horrendous The hotel is badly designed with private pools up and down the outside of the hotel. Kids in there 1am, 5 am screaming and shouting. Four days with no sleep avoid at all costs. 30 min from anywhere too. Nothing particularly impress about this hotel other than being cheap. Parties going on doors banging
Read more
Date of stay: April 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Pranay Shah, Guest Services / Front Office at FIVE Jumeirah Village Hotel
Responded 6 days ago
Hi 233445 ! Thank you for taking the time to share your valuable feedback with us. We take your comments and concerns very seriously as we continually aim to evolve our services in order to provide you with ‘FIVE-star’ experiences that are unique and unforgettable in every way! Always at your service,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Олеся Я wrote a review Apr 14
Ternopil, Ukraine3 contributions
very cool Beach Club, I liked everything very much, beautiful territory, clean sea. I recommend it to everyone! very tasty food, interior, concept. I will definitely come again sometime! friendly staff, great location, delicious drinks and beautiful food
Read more
Date of stay: April 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Pranay Shah, Guest Services / Front Office at FIVE Jumeirah Village Hotel
Responded 6 days ago
Orecr R! It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
M A wrote a review Apr 14
1 contribution
Ritut and render they are from housekeeping department they were so friendly and they clean our room really fast and everything is organized I would like to think them for the hard work and I appreciate The kindness and they did much more of their work to just help us thank you so much
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Pranay Shah, Guest Services / Front Office at FIVE Jumeirah Village Hotel
Responded 6 days ago
V6828YRma! It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Ann wrote a review Apr 14
6 contributions2 helpful votes
We like everything.😍 This hotel offers an unforgettable experience. The view from our apartment was breathtaking and perfect for Instagram feed. Lovely staff and it’s look everyone is happy. Thanks to Noor,Venera and especially to Mr. Vitoben he ensured that our stay is exceptional. To Gorinda to bring our luggage with a beautiful smile on his face.😀
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Pranay Shah, Guest Services / Front Office at FIVE Jumeirah Village Hotel
Responded 6 days ago
20_stqcey! It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Dubai area.
PRICE RANGE
$101 - $188 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubai
NUMBER OF ROOMS
350
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

FIVE JUMEIRAH VILLAGE HOTEL - Updated 2024 Prices & Reviews (Dubai, United Arab Emirates)

Frequently Asked Questions about FIVE Jumeirah Village Hotel
Which popular attractions are close to FIVE Jumeirah Village Hotel?
Nearby attractions include Al Salam Mosque (0.4 miles), Orange Wheels (0.4 miles), and Shopmart (0.3 miles).
What are some of the property amenities at FIVE Jumeirah Village Hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at FIVE Jumeirah Village Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at FIVE Jumeirah Village Hotel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at FIVE Jumeirah Village Hotel?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to FIVE Jumeirah Village Hotel?
Conveniently located restaurants include Village Bistro, Risen Cafe and Artisanal Bakery - Jumeriah Village Circle, and Trattoria By Cinque.
Are there opportunities to exercise at FIVE Jumeirah Village Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does FIVE Jumeirah Village Hotel have airport transportation?
Yes, FIVE Jumeirah Village Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at FIVE Jumeirah Village Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does FIVE Jumeirah Village Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at FIVE Jumeirah Village Hotel?
The staff speaks multiple languages, including English, French, Russian, Chinese, Hindi, Arabic, and Filipino.