Oaks Ibn Battuta Gate Dubai
Garden Cross Road Opposite Ibn Battuta Mall, Dubai United Arab Emirates
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Avg. $171 /night, 12/11 - 12/12
$250
per night
$185
per night
$120
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
4.5
#171 of 838 hotels in DubaiLocation
4.1
Rooms
4.6
Value
4.5
Cleanliness
4.7
Service
4.7
Sleep Quality
4.7
Welcome to Oaks Ibn Battuta Gate Dubai, where boutique elegance meets grandeur in a landmark location. Influenced by Ibn Battuta's journey, our hotel boasts intricate designs. Our 5-star hotel is perfect for travelers seeking to explore the city. With shopping districts and pristine beaches nearby, Oaks Ibn Battuta Gate provides an ideal base for your Dubai adventure. Immerse yourself in authentic Arabian style as you explore Dubai. Located just 15 minutes from the Expo City and within walking distance of the Ibn Battuta Shopping Mall and Dubai Metro, our hotel offers easy access to top attractions. During your stay, enjoy our rooftop swimming pool, gym, and spa. Families can delight in activities at our kids' club, while business travelers can host events in our versatile venues. Safety is our priority, with enhanced processes in place for a safe stay. Experience luxury and hospitality at Oaks, Dubai's premier destination. We look forward to welcoming you.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Bowling offsite
Patio
Kids stay free
Electric vehicle charging station
Valet parking
Wifi
Fitness / spa locker rooms
Personal trainer
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Water park offsite
Board games / puzzles
Babysitting
Books, DVDs, music for children
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Massage chair
Neck massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Soundproof rooms
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Green
Languages Spoken
English, French, Russian, Spanish and 14 more
Location
Garden Cross Road Opposite Ibn Battuta Mall, Dubai United Arab Emirates
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 79 out of 100
79
Dubai Airport
21.5 mi•
See all flights
Dubai World Central - Al Maktoum International Airport
9.3 mi•
See all flights
Ibn Battuta
7 min•Dubai Metro
Rental Cars
23 Restaurants
within 0.3 miles
Reviews
4.5
11,379 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Oaks Ibn Battuta Gate Dubai earns rave reviews for its meticulous cleanliness and well-maintained facilities, with guests frequently commending the daily housekeeping. The hotel's value is appreciated by many, who find the amenities and services reasonably priced, though some note additional charges and room updates could enhance the experience. Its prime location near malls and metro stations, along with inviting decor and a warm atmosphere, are popular among travelers.
Guests have called out the spacious and comfortable rooms, while also suggesting improvements in lighting. The attentive staff and exceptional service at Oaks Ibn Battuta Gate Dubai consistently receive high praise.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Meticulous
Service
Attentive
Amenities
Well-appointed
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Detailed Reviews
First and foremost, a hotel that takes the safety and protection of its guests highly, its clear that cleanliness is a top priority, sanitizers were given and were distributed around the hotel appropriately, temperatures were checked on every entry, and even in the pool areas the sun loungers were wiped down.
The hotel itself offered really great value for money, with large welcoming rooms and facilities alongside friendly staff all round, who were always willing to help.
It was nice to see Mustafa greets us on arrival serving delicious coffee and dates - but also teaching us of the etiquette around this. Very interesting!
The pool at times can get a little shady after 3.30pm, however don't be put off by this, the hotel offers a fantastic shuttle service to the Cove beach and Caesar's palace resort throughout the day, that gives you access to their facilities and sun lounger & towel in a prime location - we made great use of the all you can eat buffet at Hell's Kitchen ( this costs 150 AED), and is a nice touch to visit!
The hotel itself offered really great value for money, with large welcoming rooms and facilities alongside friendly staff all round, who were always willing to help.
It was nice to see Mustafa greets us on arrival serving delicious coffee and dates - but also teaching us of the etiquette around this. Very interesting!
The pool at times can get a little shady after 3.30pm, however don't be put off by this, the hotel offers a fantastic shuttle service to the Cove beach and Caesar's palace resort throughout the day, that gives you access to their facilities and sun lounger & towel in a prime location - we made great use of the all you can eat buffet at Hell's Kitchen ( this costs 150 AED), and is a nice touch to visit!
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Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oaks IBG Marketing ADG, Guest Services / Front Office at Oaks Ibn Battuta Gate Dubai
Responded Dec 27, 2020
Dear Ramsyeontheroad, thank you very much for your amazing and detailed review about our Oaks Ibn Battuta Gate. I was very delighted to read that you have enjoyed your stay with us to such extend. Please be rest assured, that I will share your kind words with all team members. We are already looking forward to your next. Kind regards Sven Schneider Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel will always remind that you're in a 5-star facility and the great service starts with your check-in! Everytime I enter my room after it has been cleaned I feel that someone caring has visited. My clothes are folded and there will always be extra water bottles.. small details like these make a whole difference.
Then there's the chocolate happy hour and yes with a chocolate fountain. You'll be greeted and served by Mustafa who's always smiling and making sure you're getting enough chocolate. Don't try to resist because he'll make you a plate of his favorite mix and makes sure you won't regret it. Thanks Mustafa!
Then there's the chocolate happy hour and yes with a chocolate fountain. You'll be greeted and served by Mustafa who's always smiling and making sure you're getting enough chocolate. Don't try to resist because he'll make you a plate of his favorite mix and makes sure you won't regret it. Thanks Mustafa!
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Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibn Battuta Gat... H, Front Office Manager at Oaks Ibn Battuta Gate Dubai
Responded Feb 13, 2020
Dear Jishi M, thank you very much for your fantastic review about your experience in our Mövenpick Hotel Ibn Battuta Gate. With great pleasure have I read, that you have enjoyed your stay with us to such extend. We hope to greet you back with us on your next visit to Dubai. Kind regards Sven Schneider Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
This is the second time I've stayed at the Ibn Battuta and the hotel has been faultless on both occasions. The staff are unfailingly friendly and helpful, the facilities are excellent, the rooms are large, clean and comfortable and the food is outstanding.
The Mistral restaurant turns out impressive buffets for both breakfast and the evening meal and although the theme changes every evening the quality of the food remains at a high standard.The gym is ideal for a post work workout and the pool is perfect for kicking back in or lazing around at the side of.
The hotel is right next to the Ibn Battuta mall which has plenty of shopping options. The mall of the Emirates and the Dubai Mall are only 15 and 25 minutes away by car respectively, or you can take the metro which takes roughly the same length of time and costs a fraction of the price of a taxi. The airport is easy to get to and the hotel offers a car service which will meet you at the airport and have you relaxing after your flight even before you get to your room.
Overall I can't rate this place enough, highly recommended. I stayed here on a business trip and it was great to come back to the hotel to chill out after a busy day.
Special mention needs to go to Mostafa and his arabic coffee and dates. Watch out for this man during chocolate hour as he will make sure you leave on a sugar high!!
The Mistral restaurant turns out impressive buffets for both breakfast and the evening meal and although the theme changes every evening the quality of the food remains at a high standard.The gym is ideal for a post work workout and the pool is perfect for kicking back in or lazing around at the side of.
The hotel is right next to the Ibn Battuta mall which has plenty of shopping options. The mall of the Emirates and the Dubai Mall are only 15 and 25 minutes away by car respectively, or you can take the metro which takes roughly the same length of time and costs a fraction of the price of a taxi. The airport is easy to get to and the hotel offers a car service which will meet you at the airport and have you relaxing after your flight even before you get to your room.
Overall I can't rate this place enough, highly recommended. I stayed here on a business trip and it was great to come back to the hotel to chill out after a busy day.
Special mention needs to go to Mostafa and his arabic coffee and dates. Watch out for this man during chocolate hour as he will make sure you leave on a sugar high!!
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Date of stay: January 2020Trip type: Traveled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibn Battuta Gat... H, Front Office Manager at Oaks Ibn Battuta Gate Dubai
Responded Jan 22, 2020
Dear traveller_72 Thank you for the nice review on Trip Advisor and we appreciate your valuable comments I will personally pass on your comments to our entire team and surely they will be delighted with your wonderful review. Thank you for highlighting Our friendly staffs, Mistral restaurant and gym facilities We do look forward to the opportunity of once again welcoming you back to Mövenpick Hotel Ibn Battuta Gate Kind regards Razell Anderson Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is a comparable old but very well maintained building next to the Ibn Battuta mall (across the street), which is the oldest mall in Dubai. Of course nothing is really old in Dubai but it is a bit dark inside the rooms (small windows in 215) and not a lot of outside space generally around the hotel (one bar sat the front facing the drive way, pool bar and restaurant terrace). The rooms are clean and the bed is huge. The half board is good with different choices of food both morning and evening in the buffet restaurant. You do get an allowance for the other restaurants if you want to try them.
The staff were all good, super efficient and hosted three brunches over three days with no problems, impressive!
Now the stream gaming (Google Stadia / Microsoft xCloud) didn't work.
I tried Google Stadia with the WiFi being fast enough for 720dpi but stadia.com kept coming back with "WiFi too unreliable to play".
So no stream gaming here till they upgrade the WiFi and there is no LAN connections in the room!
The staff were all good, super efficient and hosted three brunches over three days with no problems, impressive!
Now the stream gaming (Google Stadia / Microsoft xCloud) didn't work.
I tried Google Stadia with the WiFi being fast enough for 720dpi but stadia.com kept coming back with "WiFi too unreliable to play".
So no stream gaming here till they upgrade the WiFi and there is no LAN connections in the room!
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibn Battuta Gat... H, Front Office Manager at Oaks Ibn Battuta Gate Dubai
Responded Jan 6, 2020
Dear grimhassle Thank you for taking the time to post review regarding your stay at our hotel. We are very happy to hear that over all you have enjoyed your recent stay. Please be rest assured all your valued points have been shared with the management team for immediate review. We appreciate your feedback we receive and welcome any opportunity to improve. Thank you very much for highlighting your concerns We are already looking forward to your next arrival. Kind regards Razell Anderson Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel, very relaxing & elegant. Quiet and very great food & hospitality! To make your stay even more enjoyable, rent a car because the hotel’s location may be out-of-the-way of some major locations.... but still worth though $$$
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Date of stay: January 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibn Battuta Gat... H, Front Office Manager at Oaks Ibn Battuta Gate Dubai
Responded Jan 16, 2020
Dear Caskey2020, thank you very much for your wonderful review here on Tripadvisor. It was a great pleasure to read, that you have enjoyed your stay with us to such extend. We are looking forward to your next arrival. Kind regards Sven Schneider Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Oaks Ibn Battuta gate from the 3 June to 14th June for 11 nights on an all inclusive basis. After arriving in the early hrs in a private car from DXB we were greeted by friendly staff and checked in quickly by the front desk. Our bags taken to our room by the porter. On entering the room there was a slight musty smell but soon went away with the aircon on. I had informed the hotel before travelling that it was our anniversary and they went out of their way by putting up a banner and balloons wishing us all the best. Our only slight complaint about the room was the carpet had seen better days, just looked off colour and well worn. Otherwise the room was totally adequate with large closet and draw space and also iron and board. Safe in the closet also for security that was free. Bathroom was large with full size bath and shower that you just stood under with screen like a wet room. Clean towels every day. The restaurant was lovely with beautiful food for every sitting. I especially enjoyed the curry dishes every night. Staff were extremely helpful in every part of the hotel from the pool guys to the waiters and cleaners. Special thanks to the front reception staff who helped me contact the UK after my wife fell ill. I cannot thank you enough recommending a hospital, calling a taxi and telling the driver where we needed to go. Also for arranging for some food in our room when we returned in the early hours. This was such a lovely thing to do and we were so grateful. We only ventured out a couple of nights as it was so hot and spent the majority sitting outside listening to good lve music. The bar staff where very good indeed especially Maduranga Wickramarathna you was so so helpful and engaged in light hearted conversation. He gave us some extremely good advice on where to go and how to get there and also just brought a smile to our faces with his pleasant ways. Note to Manager this man Maduranga is a big asset to your hotel and I must admit I would employ him if I could at home. Anyway sorry for going off subject but he was that good. The cafe off the main atrium we felt was a let down as we ordered food, waited 30 mins and nothing happened. Ps we were the only ones in the cafe. Enjoyed the gala night where many different stalls were set up with different dishes. The pool areas were kept very clean and towels given to you on entering the pool area and sunbeds very comfortable with parasols. We found the other pool area on the roof with a jacuzzi which was quiet and tranquil. Overall I cannot say anything disparaging about this lovely hotel and staff. Thank you for a lovely stay
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office Manager, Guest Services / Front Office at Oaks Ibn Battuta Gate Dubai
Responded Aug 11, 2022
Dear santasid, I am glad that you enjoyed our thoughtful hospitality by our top-notch team . All we want is for our guests to leave with nothing but joyful memories of their stay. I am sure that Maduranga will be thrilled to know he made your stay exceptional. Please visit us once again. We will be looking forward to having you back. Warm Regards, Harish Kumar Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our first day when we arrived after a long day travelling, our room wasn’t ready & we had to wait 1 hour (this was 8.30am). We were so tired & had to wait in reception. We were then told we couldn’t use the all inclusive while 3pm but they would let us pay with a discount if we were hungry or thirsty. Never really known this on any other holiday after paying for all inclusive…
BUT we were not disappointed from then. The food was absolutely gorgeous at every meal, named branded drinks, service was perfect, the staff at the hotel cannot do enough for you!
Sanjeen the lifeguard upstairs was always chatting to people & always offered fresh towels for around the pool every morning.
On our last night the hotel were trying out a new street food theme night & it was fantastic! Live music, lots of varied food & desserts to chose from we really enjoyed it.
The rooms were also stunning.
Thank you for a perfect first trip to Dubai 😍
BUT we were not disappointed from then. The food was absolutely gorgeous at every meal, named branded drinks, service was perfect, the staff at the hotel cannot do enough for you!
Sanjeen the lifeguard upstairs was always chatting to people & always offered fresh towels for around the pool every morning.
On our last night the hotel were trying out a new street food theme night & it was fantastic! Live music, lots of varied food & desserts to chose from we really enjoyed it.
The rooms were also stunning.
Thank you for a perfect first trip to Dubai 😍
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oaks IBG Marketing ADG, Guest Services / Front Office at Oaks Ibn Battuta Gate Dubai
Responded Jun 6, 2022
Dear Valued Guest Thank you for your positive rating about our hotel. Thank you for the lovely comments about our hotel and also glad to hear that you have enjoyed our services, Your feedback is important to us and definitely we will improvise our guest satisfaction. We look forward to welcoming you back! Warm regards, Oaks Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful looking hotel, very grand but unfortunately the food and the service at mealtimes don’t match up to the grandeur of the building. Before we arrived at the hotel we were considering paying half board but very glad we didn’t after sampling breakfast and one evening meal. The saving grace is that the mall is directly opposite, which has lots of food outlets. So we ate there. Breakfast at the hotel isn’t a nice experience. We struggled to find a laid table even when the hotel was quieter. There isn’t much choice on the cooked food side unless you like omelette, which is what we had every day. The organs juice is always empty and there’s never any glasses.
The rooftop pool is enclosed by buildings so you have to keep moving your bed to get the Sun. The big plus with this hotel is there is a daily shuttle bus down to the Riva beach club approx 10 minutes away. It’s a lovely beach with clear, calm waters as it’s on the palm and they serve food which is of a much better quality than the Oaks. Best to get the 10am bus as by 11:30 the beach is full.
Our hotel room was cleaned daily with fresh towels and water provided which is a big plus. Normally the cleaners would come in the daytime when we were out which was perfect but on a couple of occasions they came after 6pm when we were in the room, which wasn’t convenient.
This is good hotel to lay your head at night for the money. If the hotel sorted the quality and variety of food and the service then it could be a lovely hotel.
The rooftop pool is enclosed by buildings so you have to keep moving your bed to get the Sun. The big plus with this hotel is there is a daily shuttle bus down to the Riva beach club approx 10 minutes away. It’s a lovely beach with clear, calm waters as it’s on the palm and they serve food which is of a much better quality than the Oaks. Best to get the 10am bus as by 11:30 the beach is full.
Our hotel room was cleaned daily with fresh towels and water provided which is a big plus. Normally the cleaners would come in the daytime when we were out which was perfect but on a couple of occasions they came after 6pm when we were in the room, which wasn’t convenient.
This is good hotel to lay your head at night for the money. If the hotel sorted the quality and variety of food and the service then it could be a lovely hotel.
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office Manager, Guest Services / Front Office at Oaks Ibn Battuta Gate Dubai
Responded Oct 18, 2022
Dear RichardHard, We thank you for your time in detailing your experience. While we were happy to learn that you really appreciated the design of the hotel, we apologize for the services on occasion in breakfast. With your valuable feedback, we will only get better. Hence, we all look forward to welcome you back ! Regards, Oaks Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff was very friendly and when I inknowingly lost a euro 100 note, when i was leaving the hotel, they viewed the CCTV cameras and found that it was me who lost it.
They trawled other cameras and convinced themselves whom is was and identified the room, and called me, so i could come back and collect my money.I owe thanks to Ravi, Men and Armstrong for their honesty and professional attitude, and the friendly manner in which they handled the matter.
They trawled other cameras and convinced themselves whom is was and identified the room, and called me, so i could come back and collect my money.I owe thanks to Ravi, Men and Armstrong for their honesty and professional attitude, and the friendly manner in which they handled the matter.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibn Battuta Gat... H, Front Office Manager at Oaks Ibn Battuta Gate Dubai
Responded Feb 6, 2020
Dear 637henrikk Thank you for taking the time to post your very wonderful review regarding your stay at our hotel. We are very happy to hear that you have enjoyed your recent stay. I will personally pass on your comments to Ravi, Mem and Armstrong and surely they will be delighted with your wonderful review. We do look forward to the opportunity of once again welcoming you back to Mövenpick Hotel Ibn Battuta Gate Kind regards Razell Anderson Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We initially visited this hotel in Aug 2019 when it was owned by Movenpick Hotels, hence the reason we wanted to return.
I understand that things have changed since Covid, however we were not prepared for the lack of facilities and poor customer service. The minute we checked in, receptionists were slow and disorganised, the room was still not ready at 6pm! We opted for the all inclusive deal, which previously was excellent value. However this visit under the new owners, standards are poor and we were not made aware that all facilities would not be available when booking. The a la cart restaurants were not open, only one buffet restaurant with limited food options was available. Pool bar was under construction, the staff were inattentive and forgetful with some unsure of what was available under the all inclusive option. The 8th floor executive options, where you could eat breakfast, have afternoon tea and pre dinner cocktails was no longer available. Additional area of the pool on 8th floor (gets the sun in the afternoon) was closed! Opening hours of cafe changed from what was advertised. The service in the Moroc lounge was slow and staff lacked initiative, in that I could have a vodka and tomato juice, but my all inclusive did not include a Bloody Mary cocktail !!
I’m assuming some of the issues may relate to staff shortages or lack of staff training, however one of the reasons we wanted to return to this hotel was their amazing service and value for money. We ended up eating out because hotel was just not up to scratch. We would not return and would not recommend!
I understand that things have changed since Covid, however we were not prepared for the lack of facilities and poor customer service. The minute we checked in, receptionists were slow and disorganised, the room was still not ready at 6pm! We opted for the all inclusive deal, which previously was excellent value. However this visit under the new owners, standards are poor and we were not made aware that all facilities would not be available when booking. The a la cart restaurants were not open, only one buffet restaurant with limited food options was available. Pool bar was under construction, the staff were inattentive and forgetful with some unsure of what was available under the all inclusive option. The 8th floor executive options, where you could eat breakfast, have afternoon tea and pre dinner cocktails was no longer available. Additional area of the pool on 8th floor (gets the sun in the afternoon) was closed! Opening hours of cafe changed from what was advertised. The service in the Moroc lounge was slow and staff lacked initiative, in that I could have a vodka and tomato juice, but my all inclusive did not include a Bloody Mary cocktail !!
I’m assuming some of the issues may relate to staff shortages or lack of staff training, however one of the reasons we wanted to return to this hotel was their amazing service and value for money. We ended up eating out because hotel was just not up to scratch. We would not return and would not recommend!
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Date of stay: September 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Food options are way much better if you go to Dubai area. Options at battuta area mainly fast food type. For sunbeds I don't know
I will email yiu
…
"The Restaurant/cafe inside hotel was great for snacks pizzas burgers and drinks!! The Restaurant called Mcgettigans Bar food was lovely 🥰"Read full review
"Read carefully what you book. Check shortly before if you still get what you have booked"Read full review
"The hotel has lot of area in which can make activities area for older kids like table tennis, video games , snooker table , foosball table "Read full review
…
PRICE RANGE
$123 - $248 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiDiscovery Gardens
NUMBER OF ROOMS
396
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Oaks Ibn Battuta Gate Dubai
Which popular attractions are close to Oaks Ibn Battuta Gate Dubai?
Nearby attractions include PPS Aviation (0.10 miles), Cash Nightclub (0.04 miles), and Quiz plz Dubai (0.00 miles).
What are some of the property amenities at Oaks Ibn Battuta Gate Dubai?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Oaks Ibn Battuta Gate Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Oaks Ibn Battuta Gate Dubai?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Oaks Ibn Battuta Gate Dubai?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Oaks Ibn Battuta Gate Dubai?
Conveniently located restaurants include Revo Cafe And Bar, Mistral, and Moroc Lounge.
Are there opportunities to exercise at Oaks Ibn Battuta Gate Dubai?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Oaks Ibn Battuta Gate Dubai have airport transportation?
Yes, Oaks Ibn Battuta Gate Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Oaks Ibn Battuta Gate Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Oaks Ibn Battuta Gate Dubai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Oaks Ibn Battuta Gate Dubai?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.