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Emirates Grand Hotel

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Emirates Grand Hotel
Emirates Grand Hotel
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653 Reviews from our TripAdvisor Community

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Showing 517: English reviews
Baku, Azerbaijan
1 review
4 of 5 stars Reviewed 3 days ago NEW

location on Sheik Zayed Road is perfect. Great for food and a metro service which takes you everywhere....it is only one stop away from the burj Khalifa and Dubai mall. Overall have to say this is definitely a hotel I will be staying at again.

Helpful?
Thank turalsadiqov
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have just come back to the UK from travelling to Dubai. I have to say as soon as I got to the hotel I was blown away with the service. They upgraded my room for free...my room had an amazing view of the skyscraper buildings. It's location on Sheik Zayed Road is perfect. Great for food (especially if you... More 

Helpful?
Thank sarika_ash
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Greetings from the Emirates Grand Hotel! How was your journey going back home so far? I'm sure it was a great one bringing the good experience you had in Dubai, specially with Emirates Grand Hotel. I would like to thank you for choosing our hotel and posting your review about your stay. It is so overwhelming knowing... More 

Abu Dhabi
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Been into many hotels in Dubai, this is one of the worst for the following: 1. Car parking service is horrible. Takes long time to bring and to take. 2. Check out took me exactly 1 hour. Last friday i checked out at 1 pm and received my luggage in the car at 2 pm. I had to fight, scream,... More 

Helpful?
Thank Hamad A
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Greetings from the Emirates Grand Hotel. Please accept my sincere apologies for inconvenience Emirates Grand Hotel may caused you during your stay with us. I would like to thank you for bringing all of these into our attention. We will address this at once after careful consideration with the concerned departments. I hope this experience you had... More 

Travelers are raving about these Dubai hotels

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

There service were so bad and I don't recommend any one to stay in this hotel. I don't know how they got the 4star while am writing this they told me that there is a scratch in my car !!! I don't know what to say more but don't waste your time a and your money on this hotel there... More 

Helpful?
Thank Mohamed A
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Thank you very much for choosing Emirates Grand Hotel. We value your review about your stay with us. Please accept my sincere apology for some inconvenience you may had during your stay. Same had been addressed to concerned departments for the betterment of our service. I would like to welcome you back to our hotel in the... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Staff was really friendly plus the parking system was outstanding.. Highly recommended.. I would like to thank mr Hisham from breakfast area.. He had been really outstanding with welcoming and giving VIP service.. Absolutely loved it.. Keep it up Also would like to thank mr mohammad from concierge service and cat from reception.. You guys are playing a big role... More 

Helpful?
Thank Sam S
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, I would like to thank you for choosing to stay at the Emirates Grand Hotel and spending time in posting your review. As one of the managers of the hotel, it's a great pleasure to know that you liked your stay with us. It's our mission to deliver excellent service to each and every guest we have.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I was informed by the girl at the front desk that this hotel does not have free wifi or breakfast included even though I showed her my reservation which said I did. The rooms were not the best and smelt of smoke (was told i had a non smoking room). How this hotel got a 4 star rating is beyond... More 

Helpful?
Thank Aydggxs
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Greetings from the Emirates Grand Hotel. Please accept my appreciation for your time in posting your review about your stay with us. My sincere apologies to you for the experience you had during your stay. We will address all your concerns at once. Thank you for bring all of these into our attention for us to improve... More 

Kuala Lumpur, Malaysia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

4 years back I visited this hotel and it was certainly a nightmare especially with horrendous service from the employees. However, recently in May 2016, decided to give this hotel another try and found the service to have improved. To avoid us from waiting for the rooms, we were upgraded to a 2 Bedroom Suite with kitchenette, living room and... More 

Helpful?
Thank ianchinsh
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Greetings from the Emirates Grand Hotel! Thank you for posting your review about your stay with us. I am so glad of the improved service you have experienced. At the Emirates Grand Hotel, we are committed to making the stay of our guests unique and memorable. I would like to invite again to stay in our hotel... More 

Level Contributor
43 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Good hotel in the city. nice big room with living halls and kitchen. It comes with washing machine and cooking area, too, the room that I had.Great stay here. Walking distance to the metro station. Near to Burj Khalifa, but not within walking distance. Either grab a cab or take the metro. Nice hotel, nevertheless.

Helpful?
Thank James D
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Thank you very much for spending time posting your review. Your comments are highly appreciated. it's our absolute happiness upon knowing that our guest's stay was a great one. I hope this is just the beginning of us working together. We shall be glad to have you back as our guest in the future. I am looking... More 

Bradford, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 23, 2016 via mobile

A lovely luxurious 4 star hotel. We stayed in the 2 bedroom apartment which was surprisingly spacious! The kitchen was well equipped and large and came with a washing machine and microwave. The main bedroom had an ensuite and it also had an extra bathroom for the guests in the 2nd bedroom. It also has a small dining table and... More 

Helpful?
1 Thank mrsahmed320
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Thank you so much for posting your review about your stay at the Emirates Grand Hotel. Everything is much appreciated and we will make sure to use your review as our reference in maintaining and improving our service. I am very glad to know that you were happy with our facilities and accessibility. My apologies for some... More 

Nairobi, Kenya
2 reviews
4 of 5 stars Reviewed August 21, 2016

First and foremost the location of the hotel is great with view of Burj Khalifa. The staff were amazing, very courteous, polite, professional and always willing to assist. The room i was in was very spacious, clean and had a great view of the city. What I liked best was the staff who were willing to assist at all times

Helpful?
Thank FionaOpati
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Greetings from the Emirates Grand Hotel! Thank you for posting your review. I would like to inform you that I am very glad that you had a great and unforgettable stay with us. We always want to leave happiness to our guests being our highest objective. With this, I am again inviting you to stay with us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the heart of the commercial district, on Dubai’s prominent Sheikh Zayed Road, the alcohol-free 47-storey Emirates Grand Hotel is offering a panoramic city and Arabian Sea views. The tallest building in the world,The Burj Khalifa, and the largest Mall in the Middle East – Dubai Mall is reachable within less than 10 minutes driving, opposite Financial Center Metro Station, easily accessible to the Dubai International Financial Center, Dubai International Convention and Exhibition Center, Dubai World Trade Center, and just 15 minutes drive away from Dubai International Airport and 5 minutes from the golden sands of the Jumeirah Beach Park.Wi-Fi is available.Guests have access to the rooftop pool offering a panoramic city and Arabian Gulf views, and the fully equipped fitness center as well as a tennis court. A wellness center which includes a sauna, a hot tub and a steam room is also available. The Emirates Grand Spa offers a wide range of body treatments and facials.Enjoy home cooked meals at our world class restaurants, and the famous Arabic shesha, also well known as hubbly bubbly is served either on the rooftop lounge or in the garden area.relax with your favorite beverage at the roof top terrace.Plan a meeting in any of our four meeting rooms fully equipped with contemporary audiovisual facilities and business center guarantees every function to be a success. ... more   less 

Additional Information about Emirates Grand Hotel

Address: Emirates Grand Hotel Near Finance Centre Sheikh Zayed Rd | Metro Stop, Dubai 0000, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $77 - $297 (Based on Average Rates for a Standard Room)
Number of rooms: 430
Reservation Options:
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Hotel Style:
#110 Spa Hotel in Dubai
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