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Emirates Grand Hotel

Sheikh Zayed Road, Near Finance Centre | Metro Stop, Dubai 0000, United Arab Emirates
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Emirates Grand Hotel
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628 Reviews from our TripAdvisor Community

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Showing 498: English reviews
Ixelles, Belgium
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

The experience started badly when I arrived and was informed that the policy was to pay the room in advance plus deposit for incidentals. Had to insist that they only imprint my credit card. Then I found out there was no bar. The reception area smelled of cigarette smoke and was filled with conservative arabs with women fully covered, including... More 

Helpful?
1 Thank Eric L
Level Contributor
2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

It's a great apartment hotel with all essential amenities and lots of eatery near by! Check in-out process takes longer than other hotel. Elevator once you are used to it, it's ok! Yes you have to wait but it's not like forever, think of a security point of view you will tolerate. (once you choose your floor you can't change... More 

Helpful?
Thank skybabe1983
Sydney, Australia
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed for 3 nights, breakfast was included. We had a room overlooking the main road. It had a bedroom, kitchen with washer dryer, microwave and hot plate. Nice bathroom too. There is a Lebanese restaurant, another rooftop snack bar near the swimming pool as well as the main restaurant on floor 43 where breakfast is served. Eggs are cooked... More 

Helpful?
Thank Sandra T
Moscow, Russia
1 review
4 of 5 stars Reviewed 1 week ago

We were there in the may 2016. In the beginning they gave as very smoke-filled room, but on the first out request they changed us nonsmoking room. Particular thanks Hurshid from reception, which always helped us.

Helpful?
Thank 6064644
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for 3 days over the recent Eid period, we had a suite with 2 bedrooms which was lovely, however, the hotel had poor Air conditioning, as it was capped at 23 degrees, meaning our rooms were hot and sticky! We had over 4 different engineers sent to out room each morning and night as we... More 

Helpful?
Thank LauraSmith3
Level Contributor
8 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

The luggage just keeps lying around in the lounge. No place to sit peacefully. The receptionists are frustrated. I had paid online but they denied and wasted a lot of time. The elevators are horrible. Food is disappointing. One of the worst hotels in Dubai.

Helpful?
Thank Karan A

Travelers are raving about these Dubai hotels

Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Many people book a room here because of its vicinity to a metro station. But trust me, that's the only good thing. Just when you enter, the receptionists will give you a cold and rude welcome. Then u check in and go to the lifts. Worst elevator technology ever as you have to wait for atleast 10 minutes each time.... More 

Helpful?
Thank MeghaGrover
Beirut, Lebanon
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've spent 4 nights at the Emirates Grand to attend the Arabian Travel Market 2016. The Hotel Location is just perfect to reach the Metro, 5 minutes walking distance to the nearest station. The Hotel Staff are very welcoming and always smiling. I got an upgrade to my room after complaining about getting a smoking room instead of a non-smoking... More 

Helpful?
Thank Wadih C
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Thank you so much for your time in posting your review about your stay at the Emirates Grand Hotel. It's with great pleasure and fulfillment having learned that your stay had been great. This will be as inspiration to all of our colleagues to maintain and improve the service we are delivering. I thank you for these... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is now looking a little aged and the downtown location is now perhaps not the trendiest. This hotel still offers spacious rooms with good services and polite and helpful staff. The deluxe rooms are like apartments with full kitchen facilities. Ideal for families visiting Dubai.

Helpful?
1 Thank Simon N
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guests, First, please accept my sincere appreciation for spending time in posting your review about your stay at the Emirates Grand Hotel. Contents of your review had been acknowledged and put into considerations to advance our service. In behalf of the team, i feel glad that your stay with us was a great one. Please be informed that... More 

Swindon, United Kingdom
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed in this hotel several times over the past couple of years. I find the staff very helpful and courteous. The buffet breakfast in the Panorama Restaurant is very good and good value for money, and the Tal Al Amar Lebanese Restaurant is also good. The location of the hotel is good being less than 100 metres from... More 

Helpful?
1 Thank Steve B
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Thank you for posting your review about your stay at Emirates Grand Hotel. I appreciate your time you have spent in commending our hotel. I am very pleased to know that you always have wonderful moments during your stays in Dubai. Definitely, factors contributed to it is our accommodation to you. At the Emirates Grand Hotel, we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Deluxe Room (Twin Bed) (48)
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Executive Deluxe Room - Presidential Floor (King Bed) (52)
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Premier One bedroom Suite (King Bed) (56)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the heart of the commercial district, on Dubai’s prominent Sheikh Zayed Road, the alcohol-free 47-storey Emirates Grand Hotel is offering a panoramic city and Arabian Sea views. The tallest building in the world,The Burj Khalifa, and the largest Mall in the Middle East – Dubai Mall is reachable within less than 10 minutes driving, opposite Financial Center Metro Station, easily accessible to the Dubai International Financial Center, Dubai International Convention and Exhibition Center, Dubai World Trade Center, and just 15 minutes drive away from Dubai International Airport and 5 minutes from the golden sands of the Jumeirah Beach Park.Wi-Fi is available.Guests have access to the rooftop pool offering a panoramic city and Arabian Gulf views, and the fully equipped fitness center as well as a tennis court. A wellness center which includes a sauna, a hot tub and a steam room is also available. The Emirates Grand Spa offers a wide range of body treatments and facials.Enjoy home cooked meals at our world class restaurants, and the famous Arabic shesha, also well known as hubbly bubbly is served either on the rooftop lounge or in the garden area.relax with your favorite beverage at the roof top terrace.Plan a meeting in any of our four meeting rooms fully equipped with contemporary audiovisual facilities and business center guarantees every function to be a success. ... more   less 

Additional Information about Emirates Grand Hotel

Address: Sheikh Zayed Road, Near Finance Centre | Metro Stop, Dubai 0000, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $59 - $266 (Based on Average Rates for a Standard Room)
Number of rooms: 430
Reservation Options:
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Hotel Style:
#105 Spa Hotel in Dubai
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