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Emirates Grand Hotel

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Emirates Grand Hotel
Emirates Grand Hotel
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643 Reviews from our TripAdvisor Community

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Showing 510: English reviews
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Good hotel in the city. nice big room with living halls and kitchen. It comes with washing machine and cooking area, too, the room that I had.Great stay here. Walking distance to the metro station. Near to Burj Khalifa, but not within walking distance. Either grab a cab or take the metro. Nice hotel, nevertheless.

Helpful?
Thank James D
Bradford, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

A lovely luxurious 4 star hotel. We stayed in the 2 bedroom apartment which was surprisingly spacious! The kitchen was well equipped and large and came with a washing machine and microwave. The main bedroom had an ensuite and it also had an extra bathroom for the guests in the 2nd bedroom. It also has a small dining table and... More 

Helpful?
1 Thank mrsahmed320
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Thank you so much for posting your review about your stay at the Emirates Grand Hotel. Everything is much appreciated and we will make sure to use your review as our reference in maintaining and improving our service. I am very glad to know that you were happy with our facilities and accessibility. My apologies for some... More 

Nairobi, Kenya
2 reviews
4 of 5 stars Reviewed 1 week ago

First and foremost the location of the hotel is great with view of Burj Khalifa. The staff were amazing, very courteous, polite, professional and always willing to assist. The room i was in was very spacious, clean and had a great view of the city. What I liked best was the staff who were willing to assist at all times

Helpful?
Thank FionaOpati
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Greetings from the Emirates Grand Hotel! Thank you for posting your review. I would like to inform you that I am very glad that you had a great and unforgettable stay with us. We always want to leave happiness to our guests being our highest objective. With this, I am again inviting you to stay with us... More 

New Jersey
1 review
4 of 5 stars Reviewed 1 week ago

Emirates Grand Hotel apartments is in a wonderful location right opposite to Burj Khalifa, Dubai Mall and Metro. The rooms are good size and service was fine. Mr. Saravanan from Engineering department especially was so quick in responding and resolving the small issues/questions we had with washing machine, coffee kettle, hot water, etc., He also helped us with tips on... More 

Helpful?
Thank pushjag
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Such a great pleasure to know that our distinguished guest like you had a wonderful and memorable stay with us. Thank you so much for your time you spent in posting your review and the positive noted you have mentioned about our hotel. This will help in in maintaining (even improve) our excellent level of service. Your... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

When I made my booking I requested a non-smoking room. Upon my check-in my room wasn't available. The receptionist was apologetic and gave me a voucher for a free coffee and pastry at the coffee shop. After 30-40 min I went back to reception, my room still not ready. The receptionist again apologetic directed me to Guest Relations. The young... More 

Helpful?
1 Thank Dennis M
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Please accept my appreciation for your spent time in posting your review following your stay at the Emirates Grand Hotel. I would like also to apologize for some inconvenience we may caused you in waiting for your room. However, it is such a great pleasure to have a positive feedback from one of our guests. Thank you... More 

Dubai, United Arab Emirates
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel offered me a nice price per night due to my long-term stay where I had business during the summer and Ramadan. The suite on the 33rd floor was nice and had a great view on Sheikh Zayed Road. Moreover, it was perfectly cleaned and towels, bed sheets and dishes were changed daily. Complimentry water, tea and coffee were... More 

Helpful?
Thank Mohamed_Abdelbary
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, I would like to thank you for allocating time in posting your review about your stay at the Emirates Grand Hotel. It's such a great pleasure reading your review. Obviously, your stay was a memorable one, which is always the vision of each and every colleague at our hotel. Thank you so much as well for your... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I only stayed here for one night but had a great experience: beautiful interior, good bed, excellent food and lovely staff and fishery price. The carpet in the room i stayed needs to be chabged. Try it for your self and you will love.

Helpful?
Thank Isaac A
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Please accept my sincere appreciation for spending time in posting your review about your stay with us. It's quite fulfilling to knew that you had a great day at Emirates Grand Hotel. At the EGH, it is always our highest mission to have a satisfied and engaged guest. Thank you as well for enumerating the beautiful features... More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We were in this hotel for 7 days, it was so clean and all it's workers were so kind and friendly. We had a suite for 4 people. Everyday water, tea ,coffee and bathroom tools were charged for free but mini bar foods were charged. Gym and pool were free too. Breakfast was good for a 4 star hotel. It... More 

Helpful?
1 Thank Mina S
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, It was indeed a great time reading your review about Emirates Grand Hotel. I would like to say thank you to you for that very informative and useful notes. Such will be kept on record for our reference in maintaining and improving our service to our guests. It's my pleasure to read that in general, your stay... More 

Level Contributor
10 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

When checking in they didnt really give us what we booked but they compensated us by upgrading our Room which was really kind and the Room was nice and was good in size. They kept it tidy but Did disturb us a bit too much, instead of checking towels, clean and checking the mini bar separately they should have done... More 

Helpful?
Thank Sandra Z
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Thank you so much for posting your review. I would like to sincerely extend my apologies for some inconvenience or disappointment we have brought you. All your notes are acknowledged and will be on considerations for the betterment of our service. Such comments are indeed valuable to us. Thank you once again and i hope this will... More 

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

They lied about the my room and wifi - when I booked the room , it stated the room would come with free wifi - I ended up having to pay extra for wifi. They did come to my aid when I had a heat stroke. The first room was dirty , I complained then they moved me to a... More 

Helpful?
Thank similola o
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Thank you for the time you spent in posting your review about your stay at Emirates Grand Hotel. I have acknowledged all your concerns and we will do the needful from our part. With regards to our internet charges, there are some travel agency who can book with free internet and some has no. for your future... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the heart of the commercial district, on Dubai’s prominent Sheikh Zayed Road, the alcohol-free 47-storey Emirates Grand Hotel is offering a panoramic city and Arabian Sea views. The tallest building in the world,The Burj Khalifa, and the largest Mall in the Middle East – Dubai Mall is reachable within less than 10 minutes driving, opposite Financial Center Metro Station, easily accessible to the Dubai International Financial Center, Dubai International Convention and Exhibition Center, Dubai World Trade Center, and just 15 minutes drive away from Dubai International Airport and 5 minutes from the golden sands of the Jumeirah Beach Park.Wi-Fi is available.Guests have access to the rooftop pool offering a panoramic city and Arabian Gulf views, and the fully equipped fitness center as well as a tennis court. A wellness center which includes a sauna, a hot tub and a steam room is also available. The Emirates Grand Spa offers a wide range of body treatments and facials.Enjoy home cooked meals at our world class restaurants, and the famous Arabic shesha, also well known as hubbly bubbly is served either on the rooftop lounge or in the garden area.relax with your favorite beverage at the roof top terrace.Plan a meeting in any of our four meeting rooms fully equipped with contemporary audiovisual facilities and business center guarantees every function to be a success. ... more   less 

Additional Information about Emirates Grand Hotel

Address: Emirates Grand Hotel Near Finance Centre Sheikh Zayed Rd | Metro Stop, Dubai 0000, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $72 - $275 (Based on Average Rates for a Standard Room)
Number of rooms: 430
Reservation Options:
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Hotel Style:
#107 Spa Hotel in Dubai
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