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Kempinski Hotel & Residences Palm Jumeirah

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Kempinski Hotel & Residences Palm Jumeirah
Kempinski Hotel & Residences Palm Jumeirah
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501 Reviews from our TripAdvisor Community

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Showing 383: English reviews
1 review
5 of 5 stars Reviewed 3 days ago NEW

Spacious, welcoming crew, breakfast is one of the best wideworld, suite of 2 bedrooms is huge like an apartment, balcony too big with an amazing view, pool is wow, very big and area around it comfortable. Many thanks to Daniel for his proportionality and assistance during our stay, also I would like to thank Suman for the great service. The... More 

Helpful?
Thank Husam A
Dubai, United Arab Emirates
Level Contributor
15 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW via mobile

We been there as Privilee members and not at all good. Very small pool, not nice staff, asked for a fresh pineapple juice and i was ready to pay 32 aed when i noticed that instead to be fresh, the bar attendant took a bottle of the supermarket and i refused to get, where is the freshness? There is not... More 

Helpful?
Thank fashion79
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear fashion79, Thank you for posting your opinion on line. I have gone through your comments very attentively. Please be assured that our Hotel guests satisfaction is my first priority. Being grateful for your feedback, I have already taken the actions to prevent a similar experience from occurring again. Best Personal Regards, Alessandro Redaelli More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Feel like stay in home , Great Design and Comfy , Super Clean properties , Well maintenance . Kempinski Brand always make me appreciate , Awesome brand , Enjoyed the hospitallity and helpful Staff. Breakfast was great

Helpful?
1 Thank Preeyan K
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Preeyan K, Thank you for posting this review. I am pleased to read your complimenting comments about our Hotel and the Kempinski Brand. Looking forward to welcome you back personally at your convenience. Best Regards, Alessandro Redaelli General Manager More 

Moscow, Russia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

I came here with friends to spend a day by the beach. So this is not a review for rooms. I just wanna say that the only reason I'm writing this is because it was extremely sad to watch the staff being so demotivated and irritated. I'll just give an example of pool bar: no one smiles. No one! Some... More 

Helpful?
Thank Paulina-V-K
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Paulina-V-K, Thank you very much for sharing your opinion. It is disappointing to read the details of your experience at our Pool Bar. Please be assured that I am already personally investigating this matter. I take our team members work satisfaction very seriously and will certainly take immediate measures for the sake of improvement. I would appreciate if you... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

We went there with our families and really enjoyed the hospitality of staff , rooms and pool. Breakfast was veryyy good and chefs were very sweet and helpful specially Chef Diana she really took care of us everyday and made us fresh yummm French toasts, pancakes and waffles. I would highly recommend it.

Helpful?
Thank Iqra R
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Iqra R, Thank you for sharing your opinion on line. I am glad to see your good comments about Diana. She is one of the team members who make our breakfast special. Please do visit us again whenever convenient. Warm Regards, Alessandro Redaelli General Manager More 

Mumbai (Bombay), India
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It is very good hotel in the location for this pretty good if you are a big fan of nonwage and not an Indian you can recommend this hotel because this hotel also serves Indian food which is pretty decent and pretty good for only Indian travellers

Helpful?
Thank DarshParmar
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear DarshParmar, Thank you for your feedback. I am pleased to see that our culinary creations met your demanding expectations. Please do visit us again in not too distant future. Yours Sincerely, Alessandro Redaelli General Manager More 

Abu Dhabi, United Arab Emirates
1 review
4 of 5 stars Reviewed 1 week ago

The prices were a bit costly. But the the rooms' designs and the interior of the hotel was beautifully put together. The buffet was excellent.The staff were really welcoming and kind. There weren't many swimming pool and relaxing options as other hotels in Dubai.

Helpful?
Thank linashahin
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Good service and chef Dana makes the best food. Will not hesitate to go again. Kids loved the villa with a private swimming pool, the only thing the hotel needs is some family entertainment or a kids club.

Helpful?
Thank Food-critick
Dubai, United Arab Emirates
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is huge , the rooms also it looks luxurious but you feel some touches of quality is missing . Not the best value of money and the food is very average , the hotel has its private beach but it looks like a Lagonna and not attractive to swim , a lot of stones . We ordered some... More 

Helpful?
Thank almazrouei1977
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear almazrouei1977, Thank you for posting your review. I regret to read that your stay was not entirely satisfactory. Sincere apologies for the inconvenience occurred. We are in the process of working on the areas which you identified as to be in need for improvement. Thank you for complimenting our pool and gardens. I look forward to welcome you at... More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

I stayed in a three bed room suite and i was really shocked from the entrence it was small very old style looking and then the furniture was very over used and old and it was not worth really the money i paid. the service was not bad but really everything else was disapointing they only had one small resturant... More 

Helpful?
Thank Amal A
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Amal A, Thank you for your review. I have read your comments very attentively. Your opinion will certainly contribute to the enhancement of our services. It would be my pleasure to welcome you at the Hotel personally to introduce the Spa and F&B outlets at your convenience. Best Personal Regards, Alessandro Redaelli More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
We invite you to a place where the earth and sea merge with imagination. Here on the coveted shores of Dubai's iconic island lies the perfect vantage - the Kempinski Hotel & Residences Palm Jumeirah. A palatial retreat, set atop a true landmark, this picturesque paradise offers traditional European luxury and endless opportunities to create lasting memories. Spacious Suites & Penthouses - Exquisite marble floors guide your every step as gold, ivory and light blend into a portrait of true opulence...You have left the ordinary behind. Spacious suites and penthouses provide the lavish comforts of well-appointed living rooms, dining areas, and fully equipped kitchens, ideal for both families and long stays. ... more   less 

Additional Information about Kempinski Hotel & Residences Palm Jumeirah

Address: Crescent West | Palm Jumeirah, Dubai 213208, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $365 - $904 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel & Residences Palm Jumeirah 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Kempinski Hotel And Residences Palm Jumeirah
Hotel Style:
#40 On the Beach Hotel in Dubai
#60 Family Hotel in Dubai
#95 Spa Hotel in Dubai
#98 Romantic Hotel in Dubai
#160 Luxury Hotel in Dubai
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