We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Bur Dubai

Save
Share
Dubai Healthcare City Umm Hurair 2, Dubai 385290 United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
2 people are viewing this hotel
Expedia.com
$150
View deal
Hotels.com
$150
View deal
getaroom.com
$154
$80
View deal
Trip.com$154
Travelocity$150
Booking.com$120
View all 12 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (161)
Dining (38)
Pool & Beach (12)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Individually wrapped toiletries
Updated 05/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#79 of 813 hotels in Dubai
Location
Cleanliness
Service
Value
Novotel Bur Dubai is ideally located in the Healthcare City, close to Dubai Creek, making it perfect for guests travelling for leisure and business. With 219 stylish rooms & suites, you will feel at ease as soon as you arrive. The closest metro station is Dubai Healthcare City (Dubai Metro – Green Line), a 5 minutes walking distance and a very convenient mode of access to all major attractions.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Walking tours
Kids stay free
Children's television networks
Valet parking
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Indoor play area for children
Kids club
Kids pool
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Meeting rooms
Spa
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Spanish and 11 more

Location

Full view
92Great for walkers
Grade: 92 out of 100
59Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
285Reviews7Q+A9Room tips
Traveler rating
  • 235
  • 34
  • 10
  • 5
  • 1
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Bilal Z wrote a review Jul 16
1 contribution
I had stayed for 14 nights In this hotel it's very nice hotel the all are very cooperative especially mr.ihsan and Dikshah is very helpfull all time. I would thanks to everyone's there for theirs help that they all make my stay perfect. .......😍😍😍😍😍
Read more
Date of stay: July 2021Trip type: Traveled on business
Helpful
Share
Response from Ossama Al Kenzy, General Manager at Novotel Bur Dubai
Responded 4 days ago
Dear 155bilalz, Thank you for taking the time to share with us your feedback. It is always rewarding to receive positive comments and appreciations on the service of our colleagues, rest assured that this will be shared with them. We are proud of the quality service we offer to our valued guests such as yourself. In this regard, we are happy to learn that you have enjoyed your stay with us and that our services lived up to your expectations. Your enthusiasm for our hotel will be a great source of motivation for the entire team. Thank you once again and we hope to welcome you back home in the near future. Sincerely, Ossama Al Kenzy Executive Assistant Manager Novotel Bur Dubai
Read more
Mohamed I wrote a review Jul 16
1 contribution
The hotel is very nice and staff are so helpfull specially Mr.Hamza and Ihaan as well as secutry guys .i would recomend to my dear and nears .cleaning were also perfect and wafi mall is very near to the hotel
Read more
Date of stay: July 2021Trip type: Traveled on business
Helpful
Share
Response from Ossama Al Kenzy, General Manager at Novotel Bur Dubai
Responded 4 days ago
Dear mohamediB4604KZ, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at Novotel Bur Dubai with us and TripAdvisor readers. I am grateful for your compliments towards our staff, whose kindness, helpfulness is one of our hotel’s greatest strengths, and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Ossama Al Kenzy Executive Assistant Manager Novotel Bur Dubai
Read more
cheik wrote a review Jul 15
Dubai, United Arab Emirates1 contribution
The hôtel Is very nice!All the staff for réception and sécurity was amzing all was very friendly sepecially One Guy from Pakistan name tayyab in sécurity département he really nice in talking very friendly
Read more
Date of stay: July 2021Trip type: Traveled on business
Helpful
Share
Response from Ossama Al Kenzy, General Manager at Novotel Bur Dubai
Responded 4 days ago
Dear Cheik_hassan, We would like to thank you for the praising review you shared following your recent visit to Novotel Bur Dubai and are delighted to read that we were able to match your expectations. We are delighted with your kind feedback and please be assured that your review will reach all our team members especially Tayyab to let them know that their services have been remembered. We welcome all comments that we receive from our guests which help us to recognize and reinforce excellent service within the team. Thank you once again and we look forward to your next visit to Novotel Bur Dubai. Sincerely, Ossama Al Kenzy Executive Assistant Manager Novotel Bur Dubai
Read more
Waail Abusin wrote a review Jul 7
Dubai, United Arab Emirates5 contributions9 helpful votes
I have stayed in this hotel for almost a period of two months the facility is nice, modern, and super clean. I had an issue with the duty manager Mr. Sherif who made me feel unwelcomed since the check-in starts. his attitude was rude and even his voice was loud taking advantage of my non-refundable booking keeping in mind that I called him a few days prior to my check-in, I haven't seen such an attitude from a front desk officer in my whole life. So I had to report the issue to the GM who didn't agree to meet me nor replying to my message on his mail and that I find very strange from the person who is in charge, Mr. Bruno Debray. I don't go into too much detail about the issue but as usual Mr. Osama for the second time helped a lot with his unique management style and his wonderful personality. I also have to mention James from the front desk and Schafeq from secturity. I don't believe I will be back again due to this incident even though the hotel offers a good location and a very quiet atmosphere.
Read more
Date of stay: June 2021
Value
Location
Service
Helpful
Share
Response from Ossama Al Kenzy, General Manager at Novotel Bur Dubai
Responded 4 days ago
Dear Abusin12, We would like to thank you for making Novotel Bur Dubai your preferred choice for your holidays in Dubai, it is always a pleasure to welcome back our most loyal guests year after year. On a lighter note, we are pleased to know that you are satisfied with the room, cleanliness and facilities. Our staff's professional service is a point of pride for us and we are quite disappointed to hear that you felt we underperformed in this area, nevertheless please rest assured that your comments will be shared with the entire team for information and further revision. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Sincerely, Ossama Al Kenzy Executive Assistant Manager Novotel Bur Dubai
Read more
Zara S wrote a review Jul 7
2 contributions
Top service and very clean room. The breakfast leaves nothing to be desired and the atmosphere of the café is great. Mr. Ihsan always took care of our satisfaction, thank you very much! Great value for money. Highly recommended. - Zara Sommer
Read more
Date of stay: July 2021Trip type: Traveled with friends
Helpful
Share
Response from Ossama Al Kenzy, General Manager at Novotel Bur Dubai
Responded 4 days ago
Dear Zara Sommer, Thank you very much for sharing this great review of your stay at Novotel Bur Dubai. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. I am grateful for your compliments towards our staff, whose kindness, helpfulness is one of our hotel’s greatest strengths, and I promise to congratulate them all especially Ihsan on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Ossama Al Kenzy Executive Assistant Manager Novotel Bur Dubai
Read more
Previous
123456
PRICE RANGE
$55 - $147 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBur Dubai / Umm Hurair / Umm Hurair 2
NUMBER OF ROOMS
219
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Novotel Bur Dubai
Which popular attractions are close to Novotel Bur Dubai?
Nearby attractions include WAFI (0.3 miles), STALLION TOURISM LLC (0.3 miles), and Lamcy Plaza (0.3 miles).
What are some of the property amenities at Novotel Bur Dubai?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Bur Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Bur Dubai?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Novotel Bur Dubai?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Novotel Bur Dubai?
Conveniently located restaurants include The Nine - Gastropub, Eve Penthouse & Lounge, and Sufra Restaurant.
Are there opportunities to exercise at Novotel Bur Dubai?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Novotel Bur Dubai have an airport shuttle?
Yes, Novotel Bur Dubai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Bur Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Bur Dubai offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Novotel Bur Dubai?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, Chinese, and Hindi.