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Sheraton Dubai Mall of the Emirates Hotel

#78 of 536 Hotels in Dubai
Certificate of Excellence
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Sheraton Dubai Mall of the Emirates Hotel
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1,763 Reviews from our TripAdvisor Community

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Showing 1,396: English reviews
Newcastle, Australia
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 23, 2012

This Hotel is in a really great location, not too far from the centre of the city and it has direct access from the First Floor to the Mall of the Emirates Shopping Centre which has everything you could ever want in a shopping centre. Our room was large and spacious and very well appointed, and the bathroom was very... More 

Helpful?
Thank capricorntraveller
PDMOE, Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Capricorntraveller, It is indeed our pleasure to read through your review based on your recent stay with us at the Pullman Mall of the Emirates Dubai. We are delighted to know you found our breakfast great, rooms spacious and the location fantastic, comments repeated by most guests on TripAdvisor. The Mall of the Emirates is indeed one of the... More 

Perth
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 23, 2012

My wife and I stayed here as a three day stopover after a European winter escape. We love Dubai and were looking forward to it greatly. Unfortunately my wife was struck down by a terrible flu and was bed-ridden the entire stay. She didnt really get the chance to enjoy anything at all, but I was impressed by the hotel,... More 

Helpful?
Thank TheAdos
PDMOE, Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear TheAdos, We thank you most sincerely for taking your valuable time to post a review on Pullman Mall of the Emirates Dubai. We are delighted you enjoyed your stay. It is a pity your wife was unwell throughout your stay with us and hence did not enjoy her stay as much. I am however happy to note that our... More 

baroda
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 19, 2012

it has a very good location attached to the mall of emirates,it was convinient as we had kids so saved on travel time to teh mall it had a beautiful rooftop spa and swimming pool. the room had a view of the burj ,located walking distance from the metro,the service was good ,the rooms were new and good.

Helpful?
Thank baroda03
PDMOE, Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Guest, We thank you for your review on Pullman Mall of the Emirates Dubai based on your recent stay with us. Your comments on the location and the wonderful views from our rooftop swimming pools and Spa facilities are echoed by most of our guests. The mall of the Emirates is a very popular mall in Dubai, the only... More 

Gurgaon, India
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 18, 2012

Following are the highlights of the stay 1. Great breakfast, all types of cuisines. The items also changes. 2. New and big rooms, we'll furnished rooms 3. Bangladeshi house keeping stuff are very good and friendly 4. Nice gym and temperature controlled swimming pool. 5. 24x7 Executive lounge access to executive suite boarders. 6. Direct access to one of the... More 

Helpful?
Thank tourister78
PDMOE, Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Guest, Thank you for taking your valuable time to post a review on Pullman Mall of the Emirates Dubai based on your recent stay with us. We are delighted that you found many positive aspects with regards to our product and services. The management has recognized accordingly the Bangladeshi Housekeeping staff that you mentioned very positively. I would like... More 

Bromley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 18, 2012

This review is a little over due however I have felt guitly ever since returning from Dubai that I haven't reviewed it sooner! This hotel is absolutely perfect!!! The location cannot be faultered - if it's a city hotel you're after then this is it. Attached to the Mall of the Emirates and with the metro station just below the... More 

Helpful?
3 Thank 1984rach
PDMOE, Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Guest, It is our absolute pleasure to read through your great review based on your stay with us. We are delighted thay you had a wonderful experience. As you have mentioned, the view from the roof top pool is spectacular due to the height of the building. This is a comment that we receive from a majority of our... More 

Muscat, Oman
Level Contributor
96 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed July 11, 2012

Pullman was slightly over my budget but I wanted to try it. The location tempted me because in many of my trips to dubai you get to tired to go out so you spend the whole evening/night at the hotel. I really liked Pullman. The room is very spacious and has amazing amenities. The service is top quality. The buffet... More 

Helpful?
1 Thank Musab A
PDMOE, Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Musab, We thank you for your complimenting review based on your recent stay with us. It is a pleasure to note that you loved our breakfast and the room in general. Thank you. Indeed our location, attached to the Mall of the Emirates, is very much appreciated by a majority of our guests. This mall is truly amazing with... More 

Springfield
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 10, 2012 via mobile

The hotel is located in the Mall of the Emirates with direct access to the Metro. If you don't know Mall of the Emirates is the one with the Snow ski field. We opted to upgrade to the Execuitive floor with 24 hour access to the excuitive lounge, which included internet access, snacks for free, afternoon drinks etc on the... More 

Helpful?
1 Thank HamishQLD
Management response:

Dear Hamish, Thank you for taking your valuable time to post a wonderful review on Pullman Mall of the Emirates Dubai. The fact that we are connected to one of the best malls in Dubai is indeed a bonus for most of our guests. Mall of the Emirates has more than 500 shops and other very unique features to offer.... More 

baroda
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 9, 2012

the location of this hotel is best for people who wants to shop the hotel is attached to the mall of emirates and its a chic business hoytel but good for families with children if they dont want to travel long with kids mall is rite below ,have good dinning options within the mall they have a lovely rooftop swimming... More 

Helpful?
1 Thank kiah05
Management response:

Dear Kiah, Thank you for your nice review on Pullman Mall of the Emirates Dubai. Our location, directly connected to the Mall of the Emirates, is indeed an added bonus for most of our guests. The Mall of the Emirates is one of the best malls in Dubai with more than 500 shops plus other amazing and unique features. The... More 

Ningbo, China
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 9, 2012

I saw some review where people were not happy about the food. I do not understand this, I stayed in this hotel for 2 nights and the breakfast buffet was amazing. All the food you can think off and tasty too. Check in was smooth, the room was nice and clean. I had a swim on the roof top pool... More 

Helpful?
1 Thank john v
Management response:

Dear John, Thank you for taking your valuable time to post a wonderful review on Pullman Mall of the Emirates Dubai. It is reassuring to know that you found our breakfast amazing. This is indeed appreciated by a majority of our guests as can be seen in most TripAdvisor reviews. We thank you for the confidence in us and we... More 

Ubud, Bali
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 9, 2012

We all had an amazing time at the hotel, that is connected with the mall that has the skidubai attraction. Dubai can be hot an humid, making it a bad experience even waiting for a taxi outside the hotel, but pullman hotel, in Dubai, is connected with one of the best malls in Dubai, and you don't have to experience... More 

Helpful?
Thank rcapo10
Management response:

Dear Rcapo, Thank you for the wonderful review you have posted based on your recent stay with us. It is indeed our delight to know that we met your expecations. Thank you. We regret the fact that you couldn't use the bidet. These are currently being inctalled in all the rooms and will be commissioned in the very near future.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Directly connected to the world-renowned mall, the Sheraton Dubai Mall of the Emirates Hotel is a gathering place for corporate travelers, vacationers, and shoppers alike. The hotel is centrally located, with easy access to such destinations as Jumeirah, Dubai Marina, Jebel Ali Free Zone, and Dubai World Trade Center. Dubai International Airport (DXB) is only 20 minutes away by car. ... more   less 

Additional Information about Sheraton Dubai Mall of the Emirates Hotel

Address: Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 450309, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $161 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Dubai Mall of the Emirates Hotel 5*
Number of rooms: 481
Reservation Options:
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Also Known As:
Pullman Dubai Mall Of The Emirates Hotel Dubai
Hotel Style:
#43 Romantic Hotel in Dubai
#47 Business Hotel in Dubai
#52 Family Hotel in Dubai
#54 Spa Hotel in Dubai
#77 Luxury Hotel in Dubai
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