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1/28/2018 1/29/2018
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    Sheraton Dubai Mall of the Emirates Hotel

    Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 450309, United Arab Emirates
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    1/28/2018 1/29/2018
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    SAVE $244
    Traveler (1116)
    Room & Suite (465)
    Pool & Beach (105)
    • Excellent63%
    • Very good29%
    • Average6%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “direct access” (88 reviews)
    “dubai mall” (155 reviews)
    “great hotel” (133 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Rooftop Bar
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    Rooftop Terrace
    5.0 Star Hotel
    All hotel details
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,269)
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    1 - 5 of 1,829 reviews

    Reviewed 5 days ago via mobile

    I was a guest at this hotel for a week in January while on a business trip. Beautiful room with a lovely view. Access to the mall of emirates is definitely a plus. The service at the hotel is great with special thanks to Kamal...More

    Thank Rukhsana S
    Response from SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates HotelResponded 4 days ago

    Dear Rukhsana S, Thank you very much for taking the time to share your review with us. It is so wonderful to hear that you enjoyed your stay so much and that our housekeeping team made your stay special and more memorable. I will be...More

    Reviewed 1 week ago via mobile

    I would like to express my deep gratitude and appreciation to Mr. Mohamed Abdul Rahman, the director of guest services who took care of all my requests in a very professional and caring way. With Mr. Mohamed valuable support, Sheraton became my 2nd home and...More

    Thank AhmadYusuf313
    Response from SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates HotelResponded 6 days ago

    Dear AhmadYusuf313, Thank you very much for taking the time to share your review with us. I am so pleased to hear that Mohamed helped make your stay so memorable and that our property now feels like a second home to you. It was a...More

    Reviewed 1 week ago via mobile

    If you are considering going here while you are at MOE just don’t. The service is terrible - the staff aren’t rude just untrained and very slow. The food was freezing and they never accept vouchers even though they participate in Zomato gold - there...More

    Thank Soniacappelli
    Response from SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates HotelResponded 6 days ago

    Dear Soniacappelli, I was deeply saddened to read your review of your recent experience with us. We pride ourselves on our service and I apologize that on this occasion we have fallen short of this. I am investigating all matters with my team members and...More

    Reviewed 1 week ago

    As a first time visitor to Dubai we were unsure of a good location. Sheraton Mall of the Emirates has exactly that, a great location! Adjacent to one of the largest malls in the world, the convenience it offers is amazing. The hotel is very...More

    Thank LavinaUS
    Response from SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates HotelResponded 1 week ago

    Dear LavinaUS, Thank you for taking the time to share your feedback for both Besh and the hotel. It is simply wonderful to know that our staff and service continue to provide memorable experiences for you and your husband. I will be sure to thank...More

    Reviewed 1 week ago via mobile

    Good service. Excellent burger. Ambience was noisy as should be. Only seating could be improved. It's nicely located and after a long shopping experience at the Mall of Emirates it is a relief. Worth a visitMore

    Thank Hemant D
    Response from SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates HotelResponded 6 days ago

    Dear Hemant D, Thank you for taking the time to share your feedback with us. I am so pleased to hear that you enjoyed your experience at Brunswick and that everything was to your liking. I apologize for the inconvenient seating you experienced and will...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Spa
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Pool
    • Hot Tub
    • Heated pool
    • Outdoor pool
    • Price range
    • $164 - $466 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #43 Romantic Hotel in Dubai
    • #47 Business Hotel in Dubai
    • #49 Family Hotel in Dubai
    • #63 Spa Hotel in Dubai
    • #81 Luxury Hotel in Dubai
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 481
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Agoda, getaroom.com, Hotwire, Orbitz, Evoline ltd, HotelQuickly, Cancelon and TripOnline SA so you can book your Sheraton Dubai Mall of the Emirates Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Arab Emirates >
    • Emirate of Dubai >
    • Dubai
    • Also Known As
    • Pullman Dubai Mall Of The Emirates Hotel Dubai
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    Traveler (1116)
    Room & Suite (465)
    Pool & Beach (105)
    Dining (93)
    Hotel & Grounds (642)
    Bathroom (76)
    Business Center & Event Rooms (5)
    Family and Play Areas (4)
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    Ask a question
    Questions & Answers
    January 5, 2018|
    AnswerShow all 7 answers
    Response from Morag M | Reviewed this property |
    I am unsure about the hotel's disabled facilities. You may need to check directly with the hotel. Sorry l can't be more helpful with this question
    January 5, 2018|
    AnswerShow all 8 answers
    Response from L2holiday | Reviewed this property |
    The staff and manager were very accommodating and my partner with his limited mobility didn’t have any issues getting around.
    November 26, 2017|
    AnswerShow all 6 answers
    Response from raman p | Reviewed this property |
    Got to the SPG Sheraton website they have one
    Room Tips
    "Request a room with a view of Burj Al Arab and/or Burj Al Khalifa."
    Read review
    "i have a very good experience at Room 1916 comfortable ,clean and Best View ."
    Read review
    "Get a room as high up as possible to enjoy the view."
    Read review
    "Definitely ask for a higher floor."
    Read review
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