Citymax Hotel Al Barsha
Plot No 3731298, Al Barsha Rd, Dubai 116121 United Arab Emirates
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Avg. $38 /night, 3/26 - 3/27
$69
per night
$54
per night
$38
per night
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About
#258 of 850 hotels in Dubai
Location
4.6
Rooms
4.4
Value
4.5
Cleanliness
4.5
Service
4.6
Sleep Quality
4.5
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Citymax Hotel Al Barsha is located conveniently in the Al Barsha district 1, just a 2 minute walk from Mall of the Emirates, a 22 minute drive from Dubai International Airport and a 30 minute drive from Al Maktoum International Airport. Care for a skiing vacation in the desert? How about shopping for gold or catching a movie in IMAX? When you’re staying at Citymax, it’s all just a few moments away. Choose from multiple food & beverage options such as our all-day dining restaurant Citycafe, 24-hour Lavazza coffee shop, the Aqua Pool Bar and The Stag. Each of the 120 modern guest rooms provide contemporary comforts such as free WiFi and much more. Unwind by our glorious rooftop pool and stay fit with our state-of-the-art gym. We also provide a complimentary shuttle to the beach. Whether you’re in town for leisure or work, we've got everything you need for a fun and cost-effective stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Business Center with Internet Access
Paid public parking nearby
Parking garage
Wifi
Fitness / spa locker rooms
Pool / beach towels
Rooftop pool
Outdoor pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Poolside bar
Airport transportation
Shuttle bus service
Car hire
Taxi service
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Trendy
Great View
Languages Spoken
English, Russian, Arabic, Filipino and 1 more
Location
Plot No 3731298, Al Barsha Rd, Dubai 116121 United Arab Emirates
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 95 out of 100
95
Dubai Airport
14.1 mi•
See all flights
Dubai World Central - Al Maktoum International Airport
13.7 mi•
See all flights
Mall of the Emirates
10 min•Dubai Metro
Rental Cars
147 Restaurants
within 0.3 miles
Reviews
4.7
902 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Guests frequently applaud Citymax Hotel Al Barsha for its attentive service and stylish atmosphere, often highlighting its cleanliness and comfort. The prime location near the Mall of the Emirates and metro is a hit among travelers, as are the varied breakfast options and shuttle services.
However, some guests have expressed concerns regarding the value, citing additional costs and unmet expectations for the price. While the rooms earn praise for their cleanliness, a few reviewers have mentioned drawbacks such as limited amenities, space, and noise levels.
Location
Convenient
Atmosphere
Stylish
Rooms
Comfortable
Value
Mixed
Cleanliness
Immaculate
Service
Attentive
Amenities
Satisfactory
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Traveler rating
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Detailed Reviews
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Clean, bright, comfortable rooms. Cleaning, replacement of towels every day. Breakfasts are a bit of the same type, with only melon and watermelon as fruit every day, but many thanks to the staff, especially RoAnn and Rita for their service, and to the cooks for their efforts, because breakfast starts at 6:30. Every day 0.5 liters of water per person, tea/coffee and sugar were left in the room. There is a service for washing, drying and ironing clothes, but we did not use it because... a little expensive (it’s easier to buy a new thing in a store nearby). Friendly staff at the reception, security, using WiFi you can ask everything through a spoken translator. The location of the hotel is also super, near the Mall of the Emirates, where you can take the metro or bus to get anywhere on your own, without buying a tour from a guide, exchange offices where it is very profitable to exchange dollars for local currency (3.6 and higher, and the commission is less than in hotel or airport). The only thing is that there is another CityMax nearby, with which even the guides confused us. And everything was perfect, many thanks to the staff!
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Review collected in partnership with this hotel
Date of stay: May 2024Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel room cleaner exhibited exceptional diligence and attention to detail during their service. Each corner of the room was meticulously attended to, leaving no trace of dust or dirt. The cleaner's professional demeanor and efficient cleaning methods ensured a welcoming and hygienic environment, greatly enhancing the overall guest experience. Their dedication to maintaining high standards of cleanliness is commendable.
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Date of stay: March 2024Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha
Responded Mar 20, 2024
Dear Valued Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha and we look forward to welcome you in the not too distant future! Regards, Sandeep Sewal General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Excellent hotel at an affordable price in a beautiful area. Located 7 minutes from the mall Emirates metro.
There are many cafes around where you can have a lunch.
We had breakfasts and dinners, which was very convenient and saved us money. I would like to note that dinners were just wonderful. Every evening something new: delicious cooked meat, different soups, vegetarian dishes, seafood, desserts. Everyone will find what he likes. And the dishes themselves are delicious and cooked with soul.
Many thanks to the employees of the restaurant: Chief Gaun, Gopal, Amit, Chief Ganesh and special thanks to Kishan for his kindness, professionalism and attentive attitude to the guests. Hotel dinners until 11 pm, which is very convenient.
The hotel makes you feel comfortable and relaxed. Very clean rooms, nice smell in the corridors. The room has a mini-fridge, kettle, hairdryer, complimentary water, tea and coffee. There is a pool with warm water on the roof top.
But the most important value of the hotel is attentive, professional and responsive staff. I would like to say a special thank you to Wikum and Manmeet for their personal touch. Despite the large flow of guests they always find time and opportunity to help everyone, always helpful if you need advice or information about the city and the hotel. The warm and friendly atmosphere of the hotel makes you feel like you are at home. Also special thanks to the employee Savio. On the first day of arrival at the reception was Wikum, which agreed on a late dinner, thereby setting the atmosphere of comfort and rest.
I wish the hotel staff all the best, and for the hotel prosperity.
I will definitely return to Dubai and only to the beautiful hotel Sitimax.
Thank you for everything!
There are many cafes around where you can have a lunch.
We had breakfasts and dinners, which was very convenient and saved us money. I would like to note that dinners were just wonderful. Every evening something new: delicious cooked meat, different soups, vegetarian dishes, seafood, desserts. Everyone will find what he likes. And the dishes themselves are delicious and cooked with soul.
Many thanks to the employees of the restaurant: Chief Gaun, Gopal, Amit, Chief Ganesh and special thanks to Kishan for his kindness, professionalism and attentive attitude to the guests. Hotel dinners until 11 pm, which is very convenient.
The hotel makes you feel comfortable and relaxed. Very clean rooms, nice smell in the corridors. The room has a mini-fridge, kettle, hairdryer, complimentary water, tea and coffee. There is a pool with warm water on the roof top.
But the most important value of the hotel is attentive, professional and responsive staff. I would like to say a special thank you to Wikum and Manmeet for their personal touch. Despite the large flow of guests they always find time and opportunity to help everyone, always helpful if you need advice or information about the city and the hotel. The warm and friendly atmosphere of the hotel makes you feel like you are at home. Also special thanks to the employee Savio. On the first day of arrival at the reception was Wikum, which agreed on a late dinner, thereby setting the atmosphere of comfort and rest.
I wish the hotel staff all the best, and for the hotel prosperity.
I will definitely return to Dubai and only to the beautiful hotel Sitimax.
Thank you for everything!
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha
Responded Feb 11, 2023
Dear Valued Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha and we look forward to welcome you in the not too distant future! Regards, Sandeep Sewal Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is fully in line with its stars, from the toilet was sewered, cleaning every day and replenishing tea, coffee, water, staff responsive, matters were resolved quickly, it was her daughter's birthday, even without a reminder, brought a cake for her, was nice. There's only towels in the room, shampoo - soap in one bottle. Before leaving, the child broke a mug, at the exit they held 20 dirhams, lost the magnetic key to the room, did not charge us anything, but we do not count on more from the hotel, we took only breakfast (the choice is very small, but you will not stay hungry) which we do not regret, so as not to be tied to the hotel, we returned to the room only to sleep, in this area two hotels CityMax, they are not far apart, if we called a taxi, the navigator does not see this one, but lucks to the new one, we went out there and stomped to our own, the view that one of the other left much to be desired, near the new burned down a neighbouring building, the view sad, the old hotel is on the next street in the working area where the view is no better, the windows are dirty, the wind howls through the cracks, yes the center, a convenient location, here you and the subway near, and shopping malls (space prices, I do not advise, took Chanel toilet water, and in the deuty fries it turned out to be cheaper) a couple of times tried to sign up for the beach never came up, all the time it was already taken, drove a stagger where only 6 places, they probably do not profit to drive, taxi to this beach takes 51 dirhams, one way and it is not close, as the beach is public and there goes anyone who wants, the beach itself is beautiful, and the local frog on the roof is warm but very small and not at all deep, in general I will not go to this place anymore. And so the rest turned out to be active😊and it's not thanks to this hotel☺️
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Automatically translated
Date of stay: February 2025Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Лучше не много переплатить и выбрать другое место, тут совсем бедненько, была до этого в Шардже...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff is so inconsiderate, refusing someone who is paying 2500 aed and staying 10 days with you a 3 aed dental kit is nothing but frustrating. They also refused to give a bowl, even a simple spoon, needed to buy everything. Never in my life i have stayed in a less considerate hotel. If you wake up late, your room will not be cleaned (sheets not changed etc). My Bathing area door wasnt closing, informed the management about it and they did absolutely nothing👎🏻
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Review collected in partnership with this hotel
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha
Responded May 4, 2024
Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha! Your feedback is essential in our effort to improve our service standards and your comments have been shared with the appropriate departments. Thank you for choosing Citymax Hotel Al Barsha and we look forward to welcome you in the not too distant future! Regards, Sandeep Sewal General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is far from the sea and closer to residential areas, so there are many local cafes. On the roof there is a small and not deep pool with sun loungers and umbrellas, there were always places, a towel is given by the pool by number. In the room there was 1 USB socket above the table and in the bathroom there was a 230V socket for a razor and they charged phones. The food is mediocre, breakfasts are better, I didn’t like the dinners, I regretted taking it, it’s not tasty, they skimp on everything, drink only boiling water for dinner, tea bags are removed, it’s just hard to understand that tea for dinner is expensive? The room was cleaned and the trash was taken out. We took 3 body towels for washing and brought 2. There are no Russian TV channels. 5 minutes to the mall, 10 minutes to the metro. The hotel has 2 elevators, we didn’t have to wait long to get to the 11th floor where our room was, there is 1 elevator going to the pool.
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Date of stay: November 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were planning a family holiday and Citymax Al Barsha was a great way to make it enjoyable in Dubai. We liked the hotel, the rooms were clean and comfortable. Towels and bed linen were changed every day, cleaning was carried out accordingly daily. Water and tea facilities were also provided daily. Thanks to Irfan and Anwar for their attentiveness and careful work.
The breakfast menu did not change significantly from day to day, but the selection was quite varied. The breakfast is very tasty and filling!!! Thanks also to the cafe and kitchen staff, friendly and helpful workers.
The hotel has a swimming pool on the top floor, but it is not large. And we preferred going to the beach. Free shuttle service to and from the beach is provided by the hotel which is very convenient. Registration is made at the reception one day in advance. By the way, the girls at the reception are very friendly and always ready to help :)
We express our deep gratitude to all the staff for making our stay at the hotel as comfortable as possible.
The breakfast menu did not change significantly from day to day, but the selection was quite varied. The breakfast is very tasty and filling!!! Thanks also to the cafe and kitchen staff, friendly and helpful workers.
The hotel has a swimming pool on the top floor, but it is not large. And we preferred going to the beach. Free shuttle service to and from the beach is provided by the hotel which is very convenient. Registration is made at the reception one day in advance. By the way, the girls at the reception are very friendly and always ready to help :)
We express our deep gratitude to all the staff for making our stay at the hotel as comfortable as possible.
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Date of stay: March 2024Trip type: Traveled with family
Room Tip: Перед походом на пляж не забывайте пользоваться средствами от загара, иначе сгорите моментально ;)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We rested here the last week of September.
The overall impression of the hotel is mixed feelings.
Among the advantages I would note:
1. Hotel location (Mall of the Emirates is 5 minutes away, there is also a metro there)
2. Staff (everyone is quite polite)
Of the minuses:
1. Monotonous food and meager dinners (if you could pick up something else for breakfast, although after a week you already get tired of it, then with dinners it was somehow very poor - the only drinks were water, fruits/vegetables were always the same , and unfortunately, not always tasty) - in principle, the food is mostly spicy
In general, I definitely wouldn’t recommend taking dinner, it’s not tasty :(
2. Transfer to the beach (on the one hand, it’s good that it exists at all, but it’s only available in the morning, and in terms of time you need to spend 4 hours on the beach, and in the sunshine it’s such a pleasure, plus you need to sign up there 24 hours in advance and sometimes there are simply no places left, since he picks up guests from 2 hotels (also from CityMax at the Mall)
After lunch, the temperature on the bay is much more comfortable.
3. Tired numbers
When we moved in, we had an incredibly dirty floor, the next day they asked us to clean it - but the cleaning was quite mediocre, we didn’t want to walk around the room without slippers.
The shower is inconvenient - there is no tray, the door does not close tightly, the water does not drain quickly, and accordingly the entire floor in the bathroom is always wet after taking a shower.
You can also hang things up to dry only in the shower - because of this, they take a very long time to dry.
Reading reviews about hotels nearby, you understand that problems are ubiquitous, but it becomes somehow sad that no one is solving them.
In general, it was not terrible, but we will not return to this hotel.
The overall impression of the hotel is mixed feelings.
Among the advantages I would note:
1. Hotel location (Mall of the Emirates is 5 minutes away, there is also a metro there)
2. Staff (everyone is quite polite)
Of the minuses:
1. Monotonous food and meager dinners (if you could pick up something else for breakfast, although after a week you already get tired of it, then with dinners it was somehow very poor - the only drinks were water, fruits/vegetables were always the same , and unfortunately, not always tasty) - in principle, the food is mostly spicy
In general, I definitely wouldn’t recommend taking dinner, it’s not tasty :(
2. Transfer to the beach (on the one hand, it’s good that it exists at all, but it’s only available in the morning, and in terms of time you need to spend 4 hours on the beach, and in the sunshine it’s such a pleasure, plus you need to sign up there 24 hours in advance and sometimes there are simply no places left, since he picks up guests from 2 hotels (also from CityMax at the Mall)
After lunch, the temperature on the bay is much more comfortable.
3. Tired numbers
When we moved in, we had an incredibly dirty floor, the next day they asked us to clean it - but the cleaning was quite mediocre, we didn’t want to walk around the room without slippers.
The shower is inconvenient - there is no tray, the door does not close tightly, the water does not drain quickly, and accordingly the entire floor in the bathroom is always wet after taking a shower.
You can also hang things up to dry only in the shower - because of this, they take a very long time to dry.
Reading reviews about hotels nearby, you understand that problems are ubiquitous, but it becomes somehow sad that no one is solving them.
In general, it was not terrible, but we will not return to this hotel.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My friend and I chose this hotel for our holiday in Dubai, and we were not disappointed. Large, comfortable room with everything you need, the main thing is that there was a kettle and tea/coffee was replenished every day. The food in the cafe is very tasty, of course there is not such abundance, but there is always something to eat, you won’t leave hungry. Wonderful, friendly staff, especially the maid Ifran, always carefully cleaned the room, which we were even surprised by.
We definitely recommend visiting this hotel if you are planning a trip to Dubai
We definitely recommend visiting this hotel if you are planning a trip to Dubai
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Date of stay: January 2024Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very nice three-star hotel. Kind staff, always helping and answering questions. We took breakfasts and dinners as well, there were reviews of poor nutrition, but it is not true that the dinners that breakfast was great, for every taste you could find something (croissants, hummus, porridge, yogurt, eggs in various variations, coffee, juices. There were always fish, chicken, beef, pasta, salads at dinner). The cuisine is totally European, if anyone thinks beans or rice at breakfast is something Pakistani, then I don't even know where to stay.
The room is spacious, comfortable, everything that may be required (toothbrushing kits, slippers) give away. Room service every day, great air conditioning.
Probably would like to highlight that the hotel is beautifully lit in the evening, which was very helpful to guide.
There's a storage room, a bar.
Anyway, everything was for a comfortable rest.
Thanks to the hotel staff!
Beautiful location, near the underground and Moll of the Emirates. There's a small rooftop pool, a great place to sunbathe if you don't want to go to the beach.
The room is spacious, comfortable, everything that may be required (toothbrushing kits, slippers) give away. Room service every day, great air conditioning.
Probably would like to highlight that the hotel is beautifully lit in the evening, which was very helpful to guide.
There's a storage room, a bar.
Anyway, everything was for a comfortable rest.
Thanks to the hotel staff!
Beautiful location, near the underground and Moll of the Emirates. There's a small rooftop pool, a great place to sunbathe if you don't want to go to the beach.
Read more
Automatically translated
Date of stay: December 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
депозита необязательный, налог 10 дирхам за номер за 1 ночь
Suraj is good for cleaning here in city max
I don't smoke. So i can't tell anything about it.
We have European plugs in the hotel.
"There are two citymax hotels a few hundred metres from each other so make sure you go to the same one you booked."Read full review
"There are two similar named hotels within 5 mins walk of each other. Double check which one you have booked as easy to get mixed up."Read full review
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PRICE RANGE
$51 - $78 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha 1
NUMBER OF ROOMS
120
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Citymax Hotel Al Barsha
Which popular attractions are close to Citymax Hotel Al Barsha?
Nearby attractions include Nikita Efremov (0.3 miles), Camel Company (0.2 miles), and Dubai Community Theatre and Arts Centre (0.3 miles).
What are some of the property amenities at Citymax Hotel Al Barsha?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Citymax Hotel Al Barsha?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Citymax Hotel Al Barsha?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Citymax Hotel Al Barsha?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to Citymax Hotel Al Barsha?
Conveniently located restaurants include Nando's, Tribes, and Konjiki Hototogisu MOE.
Are there opportunities to exercise at Citymax Hotel Al Barsha?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Citymax Hotel Al Barsha have airport transportation?
Yes, Citymax Hotel Al Barsha offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Citymax Hotel Al Barsha?
Yes, dry cleaning and laundry service are offered to guests.
Does Citymax Hotel Al Barsha offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Citymax Hotel Al Barsha?
The staff speaks multiple languages, including English, Russian, Hindi, Arabic, and Filipino.