The staying in Rose Rayhann Rotana was a great experience with excellent service ,very beautiful view and cleaning environment!All the staff of hotel was very kind and helpful, especially the two receptionists Foncha and Nahid! I'm very pleased and I'm going to visiting again this hotel!
Everything is excellent! The Team are all attentive to guest needs and the Breakfast Team are excellent especially Alvin!Great location and perfect for relaxation.I suggest you try for a wonderful and memorable experience!
The Rose Rayhaan sits along Sheik Zayed Road and is less than a five minute walk from the metro, so it is perfect for exploring the city. We paid less than £100 per night for the hotel, and as was to be expected at that price, the hotel was dated and really needs a good update. However, given the price we paid it was fine. We arrived earlier than our check in and the agent had not informed the hotel of the booking so they were not expecting us. Despite the fact that it was not their fault they gave us free fruit juice and ice cream whilst it was sorted out. So far so good. The problem was when we asked them to print some tickets out. Despite asking three times, and having three promises to do this, we are still waiting. However, that was not the worst. My husband had an accident and had to visit A&E in Dubai. The administrator asked us for our passports, which we did not carry with us. No problem said the administrator, this happens all the time. We will phone your hotel. They always have a photocopy of your passports. We do this all the time. The hotel generally does this within a couple of minutes. The hospital telephoned the hotel FOUR times to ask them to email a copy of our passports. Each time they said they would do it. The hospital then asked me to telephone the hotel. The hotel said they would do it. 2 hours later the hospital phoned the hotel AGAIN. The hotel eventually emailed the passports after 2.5 hours. This was extremely stressful because we had to hang around the hospital after he had been treated, and much longer than necessary, just because the hotel would not do as they said they would. The hospital were astonished. They said that they had never had this problem with a hotel before. Hotels were generally very helpful when a guest has had to go into hospital. This is a cheap hotel, and you get what you pay for. No problem with that at all. But this sort of behaviour is disgraceful when a guest asks for help.…
Hotel stuffs was very good specially Mr foncha very very helps us, Security and safety was very good, we left our baggages in hotel and go to expo. There was really no problem. View and location is very good. Pool was very beautiful and suitable for relaxation. But the labby was really small.
Iran Hello, good morning Excellent location of the hotel. Admission and check-out was done very quickly. The attitude of the excellent staff, especially the sports department, is very ethical and thanks to Mr. Sharif and Mr. Hisham, who are very athletic, well-built and well-trained.
Visited in November 2021 Was greeted with a cheerful person at the club check-in longue which was fairly empty and the staff surprised us with a free upgrade on the 47th floor with a beautiful cake in the room. The staff were courteous enough to keep in mind the preferences which were conveyed to them beforehand. Also, we were regularly being asked about the experience and/or any requirements. Cleanliness was 10/10. The metro station was just a two minutes walk from the hotel entrance. The buffet breakfast at the club longue although limited, but was compensated by Mr. Abdal Lateef who was so enthusiastic to serve us whatever we asked for. The staff at the check-in counter accommodated our late check-out request instantly. Overall the experience was 9/10 Would really love to stay here again. Keep up the good work guys!!…
I had good experience in rose rayhaan by rotana Everything was clean and was nice hotel Especially thanks to anvarali and rikesh they were very welcome And being very kind and responsible persons for guests 🙌🙌🙌🙌🙌🙌👌👌👌🤩 🌸🌸🌸🌻🌻🌻🌻🌻🌻🌻🌻🌸🌸🌸😍😍😍😍😍
This was actually a birthday gift trip to my parents and they enjoyed it a lot. I had some requests for them and they accommodated us really well. Special thanks to Zakaria in FD and the rest of the team for making it possible. It was a memorable experience for them!
It was so nice stay we enjoyed a lot the room was so nice and the breakfast as well and hotel is near to the metro station the swimming pool and jacuzzi was very nice experiment we loved hotel and next time to be in Doubai will stay at this magnificent hotel
According to the price It was a good experience The hotel is very clean and with a unique aroma The behavior of the staff was respectful I did not have any problems during my stay and I must say it was very quiet
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