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The Address Dubai Mall

Travelers' Choice award winner
Hotel website
Financial Center Road | Mohammed Bin Rashid Boulevard, 3a, Dubai 31166, United Arab Emirates
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1,608 Reviews from our TripAdvisor Community

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Showing 1,438: English reviews
Level Contributor
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excelent staff, accomodation and infrastructure. Have enjoyed a lot the gym and pool area, as well the restaurants. The direct connection with the Dubai Mall and location near to relevant atractions is remarkable as well.

Helpful?
Thank Silvia N
1 review
5 of 5 stars Reviewed 1 week ago

warm welcoming and friendly staff, their services are excellent. i was contacted by the reception to check if i needed anything, my mom uses a wheelchair and she was provided with one as soon as we arrived. loved the hotel in general will be one of the hotels we book in when we visit Dubai

Review collected in partnership with The Address Hotels and Resorts

Helpful?
Thank Asma A
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

They don't treat the client as a five star hotel. I've booked there for 10 days and the only thing that was good is that bell there is an indoor entrance to Dubai mall but every thing else is so bad. In 10 days u could be a vip clients if u booked the biggest suite room in the hotel... More 

Helpful?
1 Thank Khalifa A
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Khalifa A, Please accept our apologies for the experience you had on your recent stay, this is not our standard and I can assure you that this was an isolated incident. I would be glad to discuss with you at your convenience to better understand and ensure that such situation would not re-occur . My e-mail is MSMohamed@theaddress,com should... More 

Dammam, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It is my third time I came to this hotel. Still, the Address Dubai Mall has excellent location, services, food quality, etc... However, the booked Deluxe Burj View Room was partially opposite to Burj Khalifa. I had to through the terrace to see full view of the Burj.

Review collected in partnership with The Address Hotels and Resorts

Helpful?
1 Thank Abdulmuttaleb A
1 review
5 of 5 stars Reviewed 1 week ago

I come to Dubai everything 45 days for 3 yrs now and i used to try a different hotels each time (Atlantis, Ritz-Carlton, Hilton, Jumeirah Emirates Tower...). For it's worth I must say that the 3rd time in a row that i came to this one. Its's the perfect mix between business and leisure and the service is very good... More 

Helpful?
Thank Ali L
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear ThegilaniAK, Thank you for taking the time to share your comments with fellow travellers on Tripadvisor. We are very happy to know that you enjoyed your stay and that Karna and Abdullah were able to make your stay memorable. Thank you once again for your recommendation and loyalty, we look forward to the pleasure of welcoming you back soon!... More 

Harare, Zimbabwe
2 reviews
5 of 5 stars Reviewed 2 weeks ago

GREAT I had the most exciting time to rewind and relax including good shopping and great restaurants.The hotel is situated in a very strategic place with many different things to do and see.One can never get tired or bored there is always something to do,lots of bargains and great smiles.Thank you

Review collected in partnership with The Address Hotels and Resorts

Helpful?
Thank margaretnyakurombam
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear margaretnyakurombam, We appreciate very much your time to share such a kind review of our hotel on Tripadvisor. We are very proud to know that you had a memorable experience during your stay. The team and I look forward to welcoming you back with us again very soon! With very best regards, Mohamed Samir El Sayed Hotel Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is amazing with excellent service. It is directly connected to Dubai mall (huge shopping center). The rooms are clean with excellent furniture and excellent space. Would highly recommend this hotel and planing to stay here when visiting Dubai.

Helpful?
Thank A TripAdvisor Member
Perth, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

We had the most wonderful time staying at The Address Dubai Mall. Everything in our room was perfect. I love the choices and selection of the complimentary entertainment in the room. The room was so comfortable that it was hard to leave. It is conveniently located next to the Dubai Mall so we didn't even have to walk outside to... More 

Review collected in partnership with The Address Hotels and Resorts

Helpful?
Thank Danielle N
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Danielle N, Thank you for taking the time to share your detailed review with fellow travelers on Tripadvisor. We are glad that you enjoyed your stay and that our Associates made it memorable. I will definitely share your feedback personally with them, most especially Pralad. We appreciate your recommendation and we look forward to welcoming you back soon! With... More 

Kuwait
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago

hotel is good location very good direct access to Dubai Mall,Service is good Food verity is not much but you can get all the food in Dubai Mall so it is not a big issue for families who coming for shopping it is best place to stay ,you get everything near the hotels

Review collected in partnership with The Address Hotels and Resorts

Helpful?
Thank Riazjilani
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Riazjilani, Thank you for taking the time to share your comments with fellow travellers on Tripadvisor. We are very happy to know that you liked our location. We appreciate your comments regarding the food variety and we certainly value your feedback. We look forward to the pleasure of welcoming you back soon! With my best regards, Mohamed Samir El... More 

Kuwait City, Kuwait
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great location connected to the biggest and busiest mall in Dubai. I can't say it is pricy due to its superb location, yet due to full occupancy it is not easy to have your call answered by the front desk which I think it is essential to avoid by the management, because a resident won't call front desk if he... More 

Helpful?
Thank Salah A
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Salah A, Thank you for sharing your review on Tripadvisor. Please accept our sincerest apologies for our failure to answer your call during your stay. Please rest assured that I will investigate this personally and ensure that it does not happen again. Thank you once again for your feedback and I look forward to welcoming you back with us!... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown Dubai

Neighborhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Cabana
Cabana
Cuisines: European, Bar, Pizza, Spanish
Karat
Karat
Cuisines: Halal, Cafe
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The Address Dubai Mall is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.Located at the heart of trendy Downtown Burj Dubai, overlooking the world’s tallest tower, Burj Dubai, and attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world, The Address Dubai Mall is always in vogue. ... more   less 

Additional Information about The Address Dubai Mall

Address: Financial Center Road | Mohammed Bin Rashid Boulevard, 3a, Dubai 31166, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Price Range: $375 - $722 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Address Dubai Mall 5*
Number of rooms: 244
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Odigeo, getaroom.com, Travelocity, Cheap Tickets, Hotwire, Expedia, TripOnline SA and Priceline so you can book your The Address Dubai Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Address Dubai Mall Hotel Dubai
Hotel Style:
#30 Business Hotel in Dubai
#37 Romantic Hotel in Dubai
#75 Family Hotel in Dubai
#75 Spa Hotel in Dubai
#114 Luxury Hotel in Dubai
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