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The Address Dubai Mall

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The Address Dubai Mall
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1,631 Reviews from our TripAdvisor Community

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Showing 1,452: English reviews
Dammam, Saudi Arabia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I am super happy with the service there. Th team is great, check in was so smooth, and the same at check out. The room was so quite, and amenities are just perfect. I do recommend strongly I should not forget the excellent service from Amira she was smiling and curious about the perfection in her service the same for... More 

Review collected in partnership with The Address Hotels and Resorts

Helpful?
Thank Abd M
Australia
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We flew in on an Emirates flight from Adelaide arriving 6am. We were greeted by the nicest staff. Mansour checked us in and although checkin time is normally 3pm he arranged for a room to be ready at 7:30am - no charge. We then had coffee while we waited. Pool and gym were amazing - so clean. Location is the... More 

Helpful?
Thank shazzie10aust
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear shazzie10aust, We appreciate very much your time to share such a kind review of our hotel on Tripadvisor. We hope to welcome you back with us again very soon! With best regards, Mohamed Samir El Sayed Hotel Manager More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 4 days ago NEW

Its great hotel, extremely convenient next to the mall. The wife loved it because she can shop and they drop her shopping, kids can stay at the hotel with Kidz Club, which is great, you can also rent a any which is brilliant support.

Review collected in partnership with The Address Hotels and Resorts

Helpful?
Thank Patuxolo N
Abu Dhabi, United Arab Emirates
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Of the 9-10 hotels I have stayed in the GCC, this is by far the best hotel. Friendly staff, excellent room, good amenities. I stayed for 2 nights for business. The booking was without breakfast but the room had a kitchenette. Nice views of Burj khalifa from the balcony. Amenities included refrigerator, stove, washing machine, microwave, nespresso machine, standard bathroom... More 

Helpful?
Thank Hassan G
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Hassan G, Thank you for taking the time to share your comments with fellow travellers on Tripadvisor. Your kind comments are very appreciated and we look forward to welcoming you back with us very soon. Until next time, Mohamed Samir El Sayed Hotel Manager More 

dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 6 days ago NEW

I am a repeat guest of the address hotel and want to express my appreciation of the excellent customer service we always receive from Mr.Hanna the night manager who is very helpful and sets a great example of a 5 star service.

Review collected in partnership with The Address Hotels and Resorts

Helpful?
Thank Khalid A
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Khalid A, We appreciate your valued time to share such an impressive review of our hotel on Tripadvisor. Your comments about Hanna are well received and I will definitely share this with him. We hope to welcome you back with us again very soon! With best regards, Mohamed Samir El Sayed Hotel Manager More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Please once you reserved this hotel, you should forget the transportation, because you are in the heart of " Dubai ". Hotel is providing great size of residence rooms, it is the best choice for family specially GCC family. The front office staff are helpful specially Mr Hana which is providing you amazing service and you will be shay how... More 

Helpful?
Thank Abdulaziz A
Kuwait City, Kuwait
1 review
5 of 5 stars Reviewed 1 week ago

I would like to say that the room service was very professional and great. I would especially like to point out Abdullah. He was very polite and friendly and on my behalf I would like to say that he was exceptional.

Helpful?
Thank abdullah92016
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear abdullah92016, Thank you for taking the time to share your comments with fellow travellers on Tripadvisor. We are very happy to know that you enjoyed your stay and that Abdullah was able to make your stay memorable. We look forward to the pleasure of welcoming you back soon! With my best regards, Mohamed Samir El Sayed Hotel Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The hotel services is amazing the staff very professional I stayed for 2 nights in the apartments 1919 , many thanks for Osama from reception and hazem they were very helpful, the wifi only need to be more fast apart from that it's the right place in dubai

Helpful?
Thank Hazem G
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Hazem G, Thank you for sharing your comments on Tripadvisor! We are glad to know that you enjoyed your experience and that Osama and Hazem made your stay unforgettable. The team and I look forward to welcoming you back soon! With best regards, Mohamed Samir El Sayed Hotel Manager More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed at the residences apartment as a guest of my friend's relatives. My friend and I had a wonderful stay. She made my trip by choosing this place. The hotel's architecture is extremely wonderful. The service was good too. Well organized and managed. The stay was a perfect stay. Taxi easily available outside the hotel lobby, walking distance of hardly... More 

Helpful?
Thank Saira A
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The Address hotel at dubai Mall 's quality is at free fall and I dont see any attempts by the management to slow down this negative trend. What can I name; checkin is disaster, you arrive at 2 am and they give you a room with terrible cigarette smell. This is not a coincidence because it happened already three times... More 

Helpful?
Thank Adiguzel
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Adiguzel, We sincerely appreciate your candid comments and regret the experience you have had with us. I am glad my colleague Ahmed, Director of Residences met you before your departure and rest assured that plans have been set to address the feedback you shared with us. We truly appreciated your loyalty and look forward to welcome you back in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown Dubai

Neighborhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Cabana
Cabana
Cuisines: European, Bar, Pizza, Spanish, Halal
Karat
Karat
Cuisines: European, Cafe, Halal
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The Address Dubai Mall is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.Located at the heart of trendy Downtown Burj Dubai, overlooking the world’s tallest tower, Burj Dubai, and attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world, The Address Dubai Mall is always in vogue. ... more   less 

Additional Information about The Address Dubai Mall

Address: Financial Center Road | Mohammed Bin Rashid Boulevard, 3a, Dubai 31166, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Price Range: $401 - $756 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Address Dubai Mall 5*
Number of rooms: 244
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Expedia, Priceline, Odigeo, Cheap Tickets and Travelocity so you can book your The Address Dubai Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Address Dubai Mall Hotel Dubai
Hotel Style:
#30 Business Hotel in Dubai
#37 Romantic Hotel in Dubai
#75 Spa Hotel in Dubai
#75 Family Hotel in Dubai
#116 Luxury Hotel in Dubai
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