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The Address Dubai Mall

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The Address Dubai Mall
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1,665 Reviews from our TripAdvisor Community

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Showing 1,481: English reviews
Montesson, France
Level Contributor
92 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

located just closed to dubai mall, this hotel is very practical for those who want to shop, or those working in retail ! very good welcome, quick check in and check out, top bedrooms. 2 points to improve: tv is very slow is the bedroom. And breakfast is so so

Helpful?
1 Thank baladeur78
Cape Town, South Africa
5 of 5 stars Reviewed 2 days ago NEW

If you are looking for great value for money to stay in Dubai, look no further than the conveniently location of The Address Dubai Mall. The staff are wonderful and caring and knowledgeable and the hotel is amazing

Review collected in partnership with The Address Hotels and Resorts

Helpful?
Thank Charles S
Dubai, United Arab Emirates
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great location especially if visiting in the summer months for a shopping holiday as it's connected to the Dubai Mall. It's a very busy hotel so sometimes you may need to expect to wait awhile, staff are extremely accommodating and make up for the rare delays. Don't expect any fantastic views as even rooms with partial fountain views you normally... More 

Helpful?
Thank benandblondie
New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Beautiful foyer although odd that the florist is there every morning around 8am when guests are milling around. Great location and convenient but disappointing. I was given a room in the residence which was fine but the tv didn't work and no notification that the residences are dry. I asked to move to the hotel and was assured a call... More 

Helpful?
Thank Alhigs
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Alhigs, Thank you for sharing your comments on Tripadvisor. Please accept our sincere apologies for the experience you had on your recent visit, this is surely not our standard and I can assure you that this was an isolated incident. I would be happy to discuss with you at your convenience to ensure such situations would not re-occur for... More 

Dammam, Saudi Arabia
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel is generally excellent in terms of location and services. And also very suitable for families and individuals to its presence in the Dubai Mall. The hotel has a restaurant and design and a unique and distinctive civilisation and they have a very great staff

Review collected in partnership with The Address Hotels and Resorts

Helpful?
Thank Abdulaziz Ali A
Level Contributor
2 reviews
3 of 5 stars Reviewed 1 week ago NEW via mobile

Very good hotel location is amazing rooms are ok but bath rooms are old fashioned no shower cabins in the bath rooms and wifi is very slow. Room service is also very slow room sizes are ok but there are many other hotels in Dubai far batter the this in the same price.

Helpful?
Thank Amir S
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Amir S, Thank you for sharing your review on Tripadvisor. Please accept my sincerest apologies for the slow wifi connection and room service, please rest assured that I have shared this with my team to prevent future occurrence. If you wish, it will be my pleasure to discuss your experience in more detail, my email address is msmohamed@theaddress.com if... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Amazing team in Residence Dubai Mall Mostafa,Boghdad,Dahlia,Riyaz, Vernick, Saung are great team they are always there to assist you when you need help. I always have good mood whenever I'm in reception always smiling and with positive attitude. I feel like I'm at home with my family. Thank you all for always kind and very nice people. Samira Khamedova unit2707

Helpful?
Thank samira2707
Level Contributor
27 reviews
12 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is very strategically located connected to Dubai Mall, this is especially valuable when visiting during a public holiday or weekend when entering or trying to park in Dubai mall is a nightmare. The service in the hotel is excellent however, it appears most of the price is due to the location rather then anything spectacular about the hotel... More 

Helpful?
Thank Said A
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Said A, Thank you for sharing your review on Tripadvisor. I am glad that you found our service excellent, your comments about the rates are well noted and we value your feedback. I would be more than happy to assist with your next reservation, my email address is msmohamed@theaddress.com for your reference. With best regards, Mohamed Samir El Sayed... More 

London, United Kingdom
Level Contributor
67 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The Address Dubai Mall is a regular stay for short business trips to Dubai. On almost all previous occasions the hotel experience is excellent. Not so on this occasion. For context this stay coincided with Eid and therefore the hotel was exceptionally busy. The check in staff were unusually slow... which after a long sleepless flight is not a great... More 

Helpful?
Thank Elvey
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Elvey, We sincerely appreciate you sharing this candid feedback and regret that in this instance we did not meet your expectations. Our sincere apologies for the service shortfalls, rest assured that I have shared this review with my team to take immediate corrective action to serve you better in future and for our continuous improvement, especially during holidays. If... More 

Jubail, Saudi Arabia
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at it for one week and it was a wonderful experience to the whole family, their services and curtsy was outstanding. the staff were fully trained from the bell man to the hotel manager. Welldone!

Review collected in partnership with The Address Hotels and Resorts

Helpful?
Thank Mazen A
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Mazen A, We appreciate your valued time to share such an impressive review of our hotel on Tripadvisor. We hope to welcome you back with us again very soon! With best regards, Mohamed Samir El Sayed Hotel Manager More 

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Staying in Downtown Dubai

Neighborhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Cabana
Cabana
Cuisines: European, Bar, Pizza, Spanish, Halal
Karat
Karat
Cuisines: European, Cafe, Halal
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The Address Dubai Mall is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.Located at the heart of trendy Downtown Burj Dubai, overlooking the world’s tallest tower, Burj Dubai, and attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world, The Address Dubai Mall is always in vogue. ... more   less 

Additional Information about The Address Dubai Mall

Address: Financial Center Road | Mohammed Bin Rashid Boulevard, 3a, Dubai 31166, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Price Range: $426 - $775 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Address Dubai Mall 5*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Address Dubai Mall Hotel Dubai
Hotel Style:
#30 Business Hotel in Dubai
#37 Romantic Hotel in Dubai
#75 Family Hotel in Dubai
#77 Spa Hotel in Dubai
#119 Luxury Hotel in Dubai
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