Smana Hotel Al Raffa
37 Al Raffa St, Dubai 31219 United Arab Emirates
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About
#767 of 1,166 hotels in Dubai
Location
3.4
Cleanliness
3.3
Service
3.4
Value
3.3
OYO 109 Smana Hotel Al Raffa is located in Bur Dubai, and is in close proximity of places like Dubai Creek and Dubai Museum. Special Features- Smana Hotel Al Raffa is an elegant and tasteful property. The rooms are done up nicely with warm hues and elegant furniture. They are well-equipped and have an attractive appeal. The property has a well-designed lobby with plush sofas. Facilities- The rooms here come with a king-sized bed, AC, TV and free Wi-Fi. The property also offers a conference room, banquet hall, wheelchair accessibility, power backup, parking facility, card payment and CCTV camera. The property also has a well-designed in-house restaurant and a swimming pool for its guests. Nearby-This property is conveniently located near the Dubai International Airport. Restaurants in close vicinity of the property include Kamat and Gazebo. Guests can also enjoy shopping at Burjuman Mall and City Center Shindaga. Other places of interest that they can explore in their leisure time are Zabeel Park, Palace Of His Highness Sheikh Ahmed and Dubai Dolphinarium.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Meeting rooms
Dry cleaning
Paid wifi
Hot tub
Rooftop pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Location
37 Al Raffa St, Dubai 31219 United Arab Emirates
Name/address in local language
Smana Hotel Al Raffa
Getting there
Somewhat walkable
Grade: 62 out of 100
62
Dubai Airport
5.4 mi•
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Sharjah Airport
15.7 mi•
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ADCB
16 min•Dubai Metro
Rental Cars
32 Restaurants
within 0.3 miles
1 Attraction
within 0.3 miles
145Reviews6Q+A41Room tips
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I went Crowne plaza hotel with my wife in ginger restaurant for dinner. Food was very good. Staff from the restaurant was very helpful. And security officer Sumir and Nirajan was very helpful. Thanks for them.
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Everything was fine but I fill in ginger restaurant their is not sufficient staff but also with a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I am here now, first night, horrendous. I am disgusted with the 'hotel' and the staff don't seem to care. I rarely complain about anything, however, I am currently sleep deprived and very frustrated. I had to wait for a room, I arrived at 4 PM, when I got the room I had to request a key, I was given 1st floor, I am normally a light sleeper and would have preferred a higher floor, but OK, I booked 4 weeks ago and expressed my preferences. I have a view of a brick wall. my window doesn't lock. The swimming pool, well it is very small, gym OK one or two machines with signs saying broken. At 10 PM their night club blasting out Indian night club music, and I mean blasting started and is open until 3 AM, every night of the week, it is on my floor and has no sound insulation, at all. I was not informed of this, I can not sleep and I am feeling very angry and frustrated, I have twice requested another room, they will try and give me one tomorrow, on the 4th floor, the noise of this night club.. we will see, I initially booked in for 15 nights, I paid for 2 nights sensing things were not going to go well There is also NO hot water, just a little warm They will have to do something amazing to get me to stay any longer than 1 more night…
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Date of stay: November 2022Trip type: Traveled solo
Room Tip: Stay away from this hotel, it is low cost, but even at half the price, it is not worth it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
were there for 3 nights but enjoyed our stay. the rooms were spacious with all the modern amenities. the only complain was the bath room ie the glass partition for the shower was narrow because of which the floor got wet and water didnt drain off easily. thats the only complain. food was typical indian and bit of european. break fast spread was excellent which was on the top floor with a capacity of almost 100 people. our dinner was in the quite lounge which again was excellent. great taste. the staff was courteous and very helpful.
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Date of stay: November 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I have spent almost 7 months last year. Service and everything were good. I would recommend this hotel. The hotel staff was also good. Just had an issue with LED, they were using a very old LED TV. The rest of the thing was ok.
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Date of stay: November 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Great and excellent service by Gokul operation receptionist, Manoj House keeping and Sunil the Manager very professional and Great human being with Great ethics of service and they are the people who can take this hotel chain to the next level as a sales manager I'm writing that these people have lots of skills and vision
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The worst part of this hotel is the location. Far from any places to eat, far from metro station or bus stops. The hotel looks good only if looked superficially. The restaurant's china wares and drinking water glasses were cracked, chipped off edges but still in use. The hotel room light were not working, the bathroom door stopper was placed in an awkward position which made moving around very uncomfortable. Bathroom shaving and toothpaste kits were unavailable during all our five day stay. Bathroom floor was wet and never dried by housekeeping. The ac fan was so loud and when we tried opening the window the neighborhood equipment sounds were loud. However the staff were decent and food was ok.
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Date of stay: December 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Smana Hotel Al Raffa has good services. I stayed for 4 weeks in the hotel. One, in particular, I would like to acknowledge is their Reception Area with special mention to Rummisa. The receptionists are doing great in addressing the concerns of their hotel guests. As a person who was trained and had months of experience working in the hotel industry knows how things are going on and they did a great job. However, the reason I give 3 stars for my review because the Housekeeping has to improve their cleaning. Did you know that there were several nights I’ve seen small cockroaches in my room and even in the toilet? When I arrived at the hotel from the outside, my pillowcases are still the same, although 2-3 nights passed. On a lighter note, the people who cleaned my room were kind and very welcoming individuals. At the same time, attentive to my needs. Lastly, the price range of the hotel during the summer break was highly commendable. I paid $550 for 30 days. In terms of accessibility, not that good.…
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Date of stay: May 2021Trip type: Traveled solo
Room Tip: Summer has lower prices. There is a nearby (walking distance) supermarket and a Pakistani...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Nice Hotel and affordable but its difficult to get a taxi. Staff are friendly and special thanks to Ms. Kirti in Reception. It's nice to see her on duty every time we come she is very approachable and attentive. Thank you for the clean and beautiful room, also to Concierge Deelip very helpful and friendly staff.
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Date of stay: June 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel was nice,quiet and affordable. only the challenge is hard to get a taxi.Staff are friendly, especial thanks to Dileep in concierge and Kirti in Front office they are so kind and helpful especially when we request a room she make sure the room is clean.
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Date of stay: June 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Myself and my husband arrived at 7:30 in the morning from the airport and we’re dropped at the back entrance because the taxi driver couldn’t find the main entrance After driving around several times, as it was a hidden dirt track. This wasn’t a good start and got worse. They had no booking for us even though I had the receipt printed out in front of them and then discovered that they had given our room away to someone who had the “same” reservation number as us, even though this was impossible! We eventually got a room an hour and half later and they said so nicely they would give us breakfast for our troubles even though we had actually paid for inclusive breakfast!! What a joke! The next night we discovered that we were on the same level as the night club ( first floor) which we were never told, the music penetrated through the rooms all night and people were smoking all down the corridor. The hotel itself was filthy, food and dirt all over the floors and the food (breakfast) was strictly Indian cuisine, which we were told was going to be Continental. Our shower was broken so could only sit in the bath to bathe. Altogether we checked out early and ran to another hotel!! NEVER AGAIN!…
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$65 - $131 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
OYO 109 Smana Hotel Al Raffa
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Raffa / Bur Dubai
NUMBER OF ROOMS
125
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Frequently Asked Questions about Smana Hotel Al Raffa
Which popular attractions are close to Smana Hotel Al Raffa?
Nearby attractions include Fabindia (0.3 miles).
What are some of the property amenities at Smana Hotel Al Raffa?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Smana Hotel Al Raffa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Smana Hotel Al Raffa?
Conveniently located restaurants include High Note Pool And Sky Lounge, Khau Galli, and Bahar Cuisine Restaurant.
Are there opportunities to exercise at Smana Hotel Al Raffa?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Smana Hotel Al Raffa?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Smana Hotel Al Raffa?
Many travelers enjoy visiting Al Shindagha Museum (1.2 miles) and Jumeirah Archaeological Site (4.4 miles).
Is Smana Hotel Al Raffa accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.