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Garhoud Road Opposite To Deira City Center, Dubai 5588 United Arab Emirates
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Traveler (288)
360
Panoramas (14)
Room & Suite (252)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#395 of 900 hotels in Dubai
Location
4.3
Cleanliness
4.3
Service
4.1
Value
4.2
Travelers' Choice
Just 3.2 km from Dubai International Airport, The Leela Hotel has modern, air-conditioned accommodations with free Wi-Fi. It has a 24-hour front desk and a restaurant on site. The spacious rooms and suites include a flat-screen satellite TV and private bathroom with luxury amenities. Some include a separate living room with a DVD player and an iPod docking station. Guests at The Leela Hotel can swim in the outdoor pool. They can also work out in the gym. Luggage storage is available at the front desk. The staff can also arrange room service and a laundry service, including ironing. A shuttle is available upon request and for a fee. Deira City Centre is less than a 5-minute walk from The Leela Hotel, and Dubai Festival City is 4 km away. Private parking is available at the hotel. Deira is a great choice for travelers interested in business, sightseeing and clothes shopping.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Business Center with Internet Access
Wifi
Hot tub
Rooftop pool
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Poolside bar
Rooftop bar
Taxi service
Conference facilities
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Outdoor furniture
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Electric kettle
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Arabic, Filipino, Hindi and 2 more

Location

Full view
93Great for walkers
Grade: 93 out of 100
122Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
703Reviews24Q+A100Room tips
Traveler rating
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  • 52
Time of year
Traveler type
Language
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Popular mentions
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Annie wrote a review May 2022
3 contributions5 helpful votes
The dirtiest hotel I’ve ever been to! I booked it as it looked great on photos but when I got there everything was filthy! Upon walking in, I was impressed by the size of the room but the dirtiest carpet known to man was first to greet me- it was so dirty it was revolting. The pillows had stains on them and the smell made me want to vomit. Towels also had stains too- orange and black- even if they were clean, why would you serve them to a guest? I tried using the bath and it spat out brown water!! The telephone had ketchup residue, the kettle looked so filthy that I didn’t dare make myself a hot drink, the TV was broken, the safe was broken too, the electric ‘do not disturb’ was not working so everytime they need something, they will knock and you have to personally attend to them. Not fun when you’re sleeping! There was also loud hammering at 8am for an hour which is beyond me- it was like the icing on the cake- I could not sleep. When I complained to the staff about this, all I got was “ah yeah”. REALLY?! Needs a serious revamp, deep clean and training of staff from cleaning to guest relations. Such a massive shame for what could be such a lovely hotel! There are better brands nearby like Aloft, similar in price and wish I didn’t make this mistake. Please choose somewhere else and don’t waste your money here.
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Date of stay: April 2022Trip type: Traveled solo
1 Helpful vote
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SREEDHAR wrote a review Mar 2022
2 contributions
Good response and good quality...thank you for the amazing support and service. I would come back again. Very close to city centre and restuarants . Rooms needs little refurbishment rest all A class. I was here on a business trip next time would come with my family for little long vacation. Thank you all once gain fir great hospitality. Reception staff subtain, umar , Daisy & nazim very helpful.
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Date of stay: March 2022Trip type: Traveled on business
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Rami ALmawat wrote a review Mar 2022
1 contribution
The worst experience i ever had, very humiliating. The way the staff talk and their treatment is so rude and they are absolutely mo help i wouldnt advise any one to go this hotel. All of the staff are rude starting with receptionists
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Date of stay: March 2022Trip type: Traveled with family
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Thomas L wrote a review Feb 2022
Newcastle upon Tyne, United Kingdom13 contributions24 helpful votes
+1
Very disappointing stay. We arrived, great location, close to airport. Metro 5/10 minutes walk, and some nice little restaurants nearby. When we arrived, we got upgraded to a bigger room for free - which was great. Nice little cheap hotel. Negatives - car park - very dark, outdated, smelly - reception - smells foisty, just like the bedrooms and corridors. - pool - very tiny, don’t get fooled by the pictures. Pool meant to be open from 7 am until 7pm as written in book in the bedroom, but we got kicked out at 4pm. We were just sunbathing, but not allowed to stay as pool area gets turned into bar in evening. The bar is meant to open at 8. So 4 hours early … when I checked in the evening, rooftop bar was empty. Attached are pictures of inside the pool ( cigarette ends inside, not very clean ) and the side of the pool with loads of glass, and building stuff. Taking a quite a bit of the space, and rather unsafe. When I spoke to reception asking to see a manager about being kicked out of pool, on two occasions / two days they were busy. When checking out I told them how disappointed I was , and that no one had contacted me to at least apologise or explain themselves about the issue, nobody did . I found that rather rude to be honest. - hotel needs some revamping as loads of issues - serious TLC/ updating needs doing . - breakfast choice rather poor too, and On the Saturday, yes it was busy, but I couldn’t even get a coffee as they were not refilling it enough. All together I would not recommend . Hope this was useful for you guys ! See pictures attached
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Date of stay: February 2022Trip type: Traveled as a couple
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Toofanny R wrote a review Feb 2022
2 contributions
Had a very short trip to Dubai and stayed at The Leela Hotel. The staff are all very welcoming with the perfect smile. Miss Sachi is the most important person to meet she deserves five star plus. Our holiday was amazing thanks to her dedication and guest interaction. Whenever I will be back in Dubai I will prefer Thd Leela hotel its not far from tje Airport and close to all other facilities. Kudos to Miss Sachi a very humble and helpful person. All the best Devendra Toofanny Room 708
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Date of stay: February 2022Trip type: Traveled as a couple
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Alexander wrote a review Dec 2021
3 contributions
Leelas hotel Dubai did an amazing job in organising a dinner party for us..Ms Sachi the Event Manager ensured all were organised perfectly.. Food was great. The service by the staff was excellent. Ms Sachi in spite of being her day off was physically present to ensure all went well.. Honestly they did a great job. thank you Ms Sachi and the Staff at Leelas Hotel to serve us excellently. Thank you Ms Manju ♥️
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Date of stay: December 2021Trip type: Traveled on business
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Awad A wrote a review Dec 2021
1 contribution
Some of the rooms require a little maintenance. However, the staff are amazing. Especially Syed who who was very welcoming and helpful through our my stay. Always attended to my issues and addressed them immediately.
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Date of stay: December 2021Trip type: Traveled with family
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ChinoToronto2015 wrote a review Dec 2021
Toronto, Canada9 contributions21 helpful votes
location was ok, close to the Deira City Center. About 10 minutes walk from Metro station. The condition of the hotel room is bad for its price. Need renovation for sure. Good thing is that the hotel is close to the airport.
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Date of stay: December 2021
Location
Service
Sleep Quality
Room Tip: try to avoid this hotel.
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Vivek B wrote a review Oct 2021
3 contributions
Staying at The Leela Hotel. The staffs there are very humble. Breakfast is nice. Got a nice upgrade in room all thanks to the front office staffs. The rooms are very neat and clean. Looking to spend more time here.
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Date of stay: October 2021Trip type: Traveled as a couple
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PRAVEEN K wrote a review Oct 2021
1 contribution
+1
See the window glass, (not cleaned) Blood marks on white towels Phones and table lamps were not working, Half of my food orders un delivered by waiters. Snacks shared with hair. To complaint these all, Manager not available What else for a new customer..... Shocking experience from such well-known hotel
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Date of stay: October 2021Trip type: Traveled with friends
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PRICE RANGE
$39 - $72 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Raintree Hotel, Deira City Centre
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPort Saeed / Deira
NUMBER OF ROOMS
120
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Frequently Asked Questions about The Leela Hotel
Which popular attractions are close to The Leela Hotel?
Nearby attractions include Dubai Shopping Centre (0.2 miles), Vox Cinemas (0.3 miles), and Staycation Leisure Tourism (0.3 miles).
What are some of the property amenities at The Leela Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at The Leela Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at The Leela Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Leela Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Leela Hotel?
Conveniently located restaurants include Texas Roadhouse, Bistro Domino, and Texas Roadhouse.
Are there opportunities to exercise at The Leela Hotel?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does The Leela Hotel have airport transportation?
Yes, The Leela Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Leela Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Leela Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at The Leela Hotel?
The staff speaks multiple languages, including English, Hindi, Arabic, Filipino, Urdu, and Nepali.