Stayed here for more than a week. The only word to describe is excellent. Perfect service and pleasant stuff, ready to help and solve any issue which may occur. Special thanks to Samaeh for perfect service.
Ainissa was very professional, kind and friendly and she is definitely knowledgeable around exercises. She made our stay in Address Marina more pleasant with her willingness to help. She is reliable and someone you can count on.
This hotel is fantastic - location wise, service, cleanliness etc. The little added touches are great too (I love my coffee so having an Nespresso coffee machine in the room was ideal for first thing in the morning) and having the bed turned back and slippers placed out in the evening was a nice touch. Jazmin (Duty Manager) was great - her attention to detail and making sure we had a relaxing time was brilliant. Thank you for making sure our stay was pleasant NB as others have mentioned the pool is not run by the hotel; a 3rd party run it and it is unfortunate that non hotel guests can pay to use the pool area. It means the pool area in the afternoon gets extremely busy and yes there is music etc. If you are looking for a quiet pool area this isn’t ideal unless you are only willing to spend the first few hours of the morning by the pool. Also make sure you don’t have a room looking out onto the pool or near the ground floor as you will prob hear the music from the pool area.…
The hotel is second to none. Clean, modern, good sized rooms and all the amenities you would expect from an Address hotel. On arrival we were super impressed with the speedy and early check in and settled into our room quickly. As we arrived early we decided to kick start our relaxation and have some time by the pool. Unfortunately what the hotel don't tell you when you book is that the pool area doesn't actually belong to them and is sub contracted to another provider who have a very different agenda and vibe to the hotel. The music is extremely loud, the staff are inconsiderate and rude, the food is awful and the prices are sky high. If your looking for somewhere to stay and have no intention of using the pool, this hotel is great but if you are on a family holiday looking for some downtime, this hotel is not the one.…
I stayed in the hotel for 5 days, here is amazing, a place that makes you feel that you have not left home. The team is perfect and very nice from beginning to end. The restaurant in the hotel is very good. The safety procedures are phenomenal. I want to thank the restaurant team, especially (Rami), for his wonderful service to customers and Salem the best manager I ever met.
I visited Dubai on September 17th for 5 days and it was the best vacation of my life; thanks to you! You have an amazing team that takes care of every little thing! I have never had such a perfect vacation.The pool, the location,the servis level,the cleanliness,the room view and foods was prefected. Everybody were smiling and kind, you can't find that anywhere in the world! Everything was very fine, Sheryl was a really professional reception staff; she helped us resolving our problems during checkin and checkout. Special thanks to the amazing employee Khozema Husein, Baptist and Ali who helped us all the time during our stay for enjoying attractions of the city.They were very freindly and had a good social communication. And finally we thank Bahaa in hotel restaurant for his friendly hosting. Everything about these people was amazing and because of them we will be go back to Dubai as soon as possible. Thank you so much for your kindness.…
I can only recommend this hotel. Stayed there 2 nights, excellent location. Friendly staff. Good breakfast, good facilities, close to the mall, nice room, good facilities. Will most definitely come back.
As someone who has visited many countries around the world I have never experienced the kind of service I received from Mr. Khozema from Travel desk. All we needed - booking tables in restaurants that was impossible to get, shows, museums, tours guides. All were done with incredible professionalism, very politely , always with a smile.
Love Dubai Marina and this is one of the best hotels. But also one of the oldest in the Address family. My parents stayed at the presidential suit and the hotel was able to accommodate them with their special requirements (bedding and furniture). My parents were very happy. Even though I booked a regular delux room, the hotel manager upgraded me to a suit close to my parents too which was very sweet of him. We had full board but ate only once at the hotel. There are so many great restaurants around, at the piers 7 too. I’m coming to Dubai next months and planning to stay at another Address. I really enjoyed their customer service. Definitely 5 stars
Lioule and vamshi are very good staff, they are hard working and friendly I enjoyed every minute of them. Keep it good guy till we meet again 👍🏾👏👏👏 The address marina hotel has a very good ambience and well delicate dining, their room are excellent and beautiful.