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Citymax Hotel Bur Dubai

Kuwait St & Mankhool Rd, Dubai United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 08/16/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1451)
Room & Suite (433)
Dining (130)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 02/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#254 of 791 hotels in Dubai
If you’re planning to visit the towering pride of Dubai, the Burj Khalifa, or perhaps the Dubai Opera, or maybe the historic Dubai Museum, then you’re in the perfect spot at Citymax. Nestled comfortably in the heart of the city, just a mere 20-minute drive from Dubai Airport, Citymax has plenty of vibrant entertainment and dining options, including The Huddle Sports Bar, Claypot Indian restaurant, Sizzling Wok, our Pan Asian restaurant, our all-day dining restaurant City Café, 24-hour Lavazza coffee and the Aqua Pool Bar. All 691 guestrooms provide free WiFi. Citymax also offers a neat and nifty rooftop pool and a rough and rigged gymnasium. Whether you’re in town for leisure or work, Citymax has everything you need for a fun and cost-effective stay.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Nightclub / DJ
Highchairs available
Paid public parking nearby
Parking garage
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Vending machine
Poolside bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Currency exchange
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Seating area
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
City View
Languages Spoken
English, French, Russian, Arabic and 5 more


Full view
91Great for walkers
Grade: 91 out of 100
641Restaurantswithin 0.75 miles
19Attractionswithin 0.75 miles
4934Reviews260Q+A100Room tips
Traveler rating
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Time of year
Traveler type
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Selected filters
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Popular mentions
Leon Mendonca wrote a review Yesterday
5 contributions5 helpful votes
I had booked a room through Agoda. I had called the hotel to just confirm if i could check in late, but instead the agent that picked the call told me all rooms were full and my booking would be cancelled shortly and the amount refunded back to my card. None of the above happened and i was charged for a stay i didnt attend. I called the hotel the next day and tried following up for the next few days. I spoke to two different managers Rahul and i think Anoop. Rahul tried to blame me for not showing up at the hotel to check in, Why would i show up if i was told my booking was cancelled and there are no more rooms available. Both of them said they would look into the matter and neither of them had the courtesy to get back or provide any update. I would have appreciated if they at least looked into the matter and updated me but unfortunately that is not the case and i hope this review gets some attention. Extremely unprofessional.
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Date of stay: June 2021
aska j wrote a review Jun 20
1 contribution
I just wanna share my experience, the service was good, but the manager behaviors was terrible, he doesn't know how to deal with customers especially regular ones, really disappointing, moreover i can say that it's kind of racism, behaving nicely only with people who's looking rich and having his same nationality, this same as security guard treating nicely those giving tips.
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Date of stay: June 2021Trip type: Traveled with friends
Vipul wrote a review Jun 18
2 contributions
I travel in March and stay over a month here. Feel safe to stay here in Covid situation, they follow COVID guidelines. Excellent House keeping service and hygienic. Cleaned room every day and sanitizing regularly. I thankful to Vinod who come mostly for room service, cool guy and always helpful. All Reception staff always smiling and ready to help. Nice Club area and Indian food restaurant for fun and entertainment.
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Date of stay: March 2021
Trip type: Traveled on business
Kamy m wrote a review Jun 16
1 contribution
I would like to drop a compliment to citymax bur Dubai staff specially Deepshikha. I am staying in this hotel past 8 months.and feels like home only.and enjoying my stay here. Deepshikha is excellent for customer service She's very cooperative since I checked in this hotel.lovely and always smiling girl.she go extra mile to help guest. Keep it up girl. Best wishes Kamlesh
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Date of stay: June 2021Trip type: Traveled as a couple
Globe News wrote a review Jun 14
2 contributions
I’m wisdom from Nigeria ,I would like to drop piece of my compliments on behalf of Citymax Hotel Bur Dubai ,I enjoyed my stay at Citymax hotel ,most expecially the Room service attendant goes by the Name : K.Sathish from Bangladesh, he’s a very nice and respectful man ,he served me very well and I always call for him every morning to clean my room ..He is so dedicated and often throw pleasantries in acceptable ways ,with him I believe the company will move to the higher level. I would also like to say this, on his behalf that, the company should promote his service for his Diligent.
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Date of stay: June 2021Trip type: Traveled with friends
Response from Satish Nambiar, General Manager at Citymax Hotel Bur Dubai
Responded 1 week ago
Dear 879applep, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated. Thank you for choosing Citymax Hotel Bur Dubai! All The Best, Satish Nambiar General Manager Citymax Hotel Bur Dubai
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$27 - $102 (Based on Average Rates for a Standard Room)
citymax bur dubai hotel dubai
United Arab EmiratesEmirate of DubaiDubaiBur Dubai / Al Mankhool
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Frequently Asked Questions about Citymax Hotel Bur Dubai
Which popular attractions are close to Citymax Hotel Bur Dubai?
Nearby attractions include Brain Game Dubai (0.7 miles), Burjuman Centre (0.7 miles), and Meena Bazaar (0.6 miles).
What are some of the property amenities at Citymax Hotel Bur Dubai?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Citymax Hotel Bur Dubai?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Citymax Hotel Bur Dubai?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Citymax Hotel Bur Dubai?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to Citymax Hotel Bur Dubai?
Conveniently located restaurants include Purani Dilli Dubai, Amritsr Restaurant, and Cantina 1810.
Are there opportunities to exercise at Citymax Hotel Bur Dubai?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Citymax Hotel Bur Dubai have an airport shuttle?
Yes, Citymax Hotel Bur Dubai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Citymax Hotel Bur Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Citymax Hotel Bur Dubai offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Citymax Hotel Bur Dubai?
The staff speaks multiple languages, including English, French, Russian, Hindi, Arabic, Filipino, and Tamil.