We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Citymax Hotel Al Barsha at the Mall

Traveler (770)
Room & Suite (243)
Dining (70)
Certificate of Excellence


#182 of 625 hotels in Dubai
Certificate of Excellence
Citymax Hotel Al Barsha is located conveniently in the Al Barsha district 1, just a 2 minute walk from Mall of the Emirates, a 22 minute drive from Dubai International Airport and a 30 minute drive from Al Maktoum International Airport. Care for a skiing vacation in the desert? How about shopping for gold or catching a movie in IMAX? When you’re staying at Citymax, it’s all just a few moments away
Read more
Property amenities
Fitness Center with Gym / Workout Room
Free parking
Room service
Free High Speed Internet (WiFi)
Breakfast Available
Dry Cleaning
Laundry Service
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair access
Show more
Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Smoking rooms available
Good to know


Full view
Al Barsha 1 Behind Mall of Emirates, Dubai 337-1500 United Arab Emirates
Getting there
Dubai Airport14 mi
Dubai World Central - Al Maktoum International Airport14 mi
Mall of the Emirates9 min
First Gulf Bank16 min
See all nearby hotels
100Room tips
Traveler rating
  • 867
  • 725
  • 253
  • 60
  • 61
Time of year
Traveler type
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
Best place to stay for a business trip. Close proximity to the Mall of the Emirates and Metro makes it easier. I asked for a room change and Ms. Manpreet was courteous enough to do that. Impeccable service. Breakfast was good with nice spread. Excellent swimming pool with nice views at the top.
Read more
Response from krsnayadav81, Rooms Division Manager at Citymax Hotel Al Barsha at the Mall
Responded 3 days ago
Dear Valued Guest Greetings from Citymax Hotel Al Barsha at the Mall! Thank you for providing us with a wonderful review after your recent time with us. We are delighted to hear that you found the location of the hotel to be perfect. Most importantly we would like to thank you for your kind feedback related to our team member and her customer service attention. We look forward to welcoming you back to our Hotel. Regards Krishna Yadav Rooms Division Manager
Read more
Since 2014 I have been many times in this hotel. I always felt well looked after andwas like a second family and second home for me. The hotel has been renovated in the meantime and probably has a new management. The cleanliness in the rooms (at least in my on the first floor) has definitely diminished and I am not picky. I'm just saying it because I can make a comparison from the years before and now. A lot of good and friendly staff left the hotel what previously made the nice atmosphere. Now it was my first time with my baby in this hotel, it is of course different. The rooms with children are really small and would recommend it only for travellers without baby. There is a new property with the name Citymax Al Barsha. The rooms there a little bit bigger and the bar is allowed for kids because it s non-smoking and the pool area for kids is also much better. My little girl is only 4 months old so the stroller and babybed in the room it s too small. I would therefore recommend this hotel for young people or couples who want to do a city break and have just a budget. In conclusion my vacations there were brilliant. I have to say many thanks to one of the staff. His name is Nebiyu. He made our stay comfortable and was so nice with my little daughter. If you maybe read this Nebiyu: Thank you so much for your kindness. My cutie really liked you a lot. So after meeting you she was always in a good mood like a special connection ;-) We will definitely come back and we hope to see you again in Citymax so please don’t leave there hahaha 😜 You doing a good job. Keep on like that and take care. Hugs from my little one.
Read more
Response from krsnayadav81, Room Division Manager at Citymax Hotel Al Barsha at the Mall
Responded 1 week ago
Dear Valued Guest Greetings from Citymax Hotel Al Barsha at the Mall! Thank you for your excellent rating and for recommending Citymax Hotel Al Barsha at the Mall to other travelers on TripAdvisor. Appreciation such as yours increases our motivation to achieve the expectations that guests have of us. Your compliments will be shared with the entire team especially with Nebiyu for their consistent and unmatched guest passion in ensuring the best comfort to our esteemed guests at all times. We look forward to welcoming you back among us for another bespoke experience. Regards Krishna Yadav Rooms Division Manager
Read more
The Bar Manager Zosina, went out of her way to make me happy and satisfied. She went that extra mile to accomodate me into another restaurant, as I just wanted to have a beer and leave. It was during the cricket Match between India and Pakistan, and the Huddles had a special door entry only for this day. Though just a pint of beer, she did a favour to the hotel, by not showing me the door, but having another option opened to me, thus having the money secured for the hotel. Well done Zosina. Thankyou.
Read more
very relaxing the room..clean and big..swimming pool are the best.. bars and restaurant are perfect to go with friends at night! foods are delicious and make you satisfied.. staff are friendly and helpful.. thank you!
Read more
The hotel itself where its situated,it is really appropriate.The atmosphere/ design of the club and especially the huddles bar, it was amazing..I would surely recommend this hotel.A special mention to rathnakar of the huddles bar, really cooperative and friendly.
Read more
Response from krsnayadav81, Room Division Manager at Citymax Hotel Al Barsha at the Mall
Responded 2 weeks ago
Dear Valued Guest Greetings from Citymax Hotel Al Barsha at the Mall! Many thanks for your positive review. We are very happy to know you enjoyed your experience at our hotel and thank you for sharing it with the Trip Advisor community. We will certainly convey your compliments to Rathnakar and we are sure that he will be pleased to see his efforts are so well appreciated. We would be pleased to welcome you back soon again. Regards Krishna Yadav Rooms Division Manager
Read more
$44 - $73 (Based on Average Rates for a Standard Room)
citymax al barsha hotel dubai
United Arab EmiratesEmirate of DubaiDubaiAl BarshaAl Barsha 1
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing