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Citymax Hotel Al Barsha at the Mall

Al Barsha 1 Behind Mall of Emirates, Dubai 337-1500 United Arab Emirates
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Traveler (1267)
Room & Suite (284)
Dining (134)
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About

#323 of 810 hotels in Dubai
Location
4.6
Cleanliness
4.4
Service
4.2
Value
4.3
Travelers' Choice
Jump right into all the city has to offer when you stay with Citymax Hotel Al Barsha at the Mall, located in the heart of Al Barsha community. Care for a skiing vacation in the desert? How about shopping for gold or catching a movie in IMAX? When you’re staying at Citymax, it’s all just a few moments away. Focusing on both the business traveller and the wandering nomad, Citymax makes sure your stay is just perfect. With several options such as the Huddle Sports Bar & Grill for a pint, Maxx Music Bar for a live performance, our all-day dining restaurant City Café, 24-hour Lavazza coffee shop and the Aqua Pool Bar. Each and every one of its 376 guest rooms provide contemporary comforts such as free WiFi and much more. Citymax also offers a neat and nifty rooftop pool and a sophisticated gym. Whether you’re in town for leisure or work, Citymax has everything you need for a fun and cost-effective stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Billiards
Evening entertainment
Kids stay free
Paid public parking nearby
Parking garage
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Snack bar
Special diet menus
Vending machine
Nightclub / DJ
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Languages Spoken
English, Arabic, Filipino, Hindi

Location

Al Barsha 1 Behind Mall of Emirates, Dubai 337-1500 United Arab Emirates
Name/address in local language
Citymax Hotel Al Barsha at the Mall
3,548Reviews97Q+A100Room tips
Traveler rating
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  • 126
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Popular mentions
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Most Recent
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shdsiami wrote a review Today
1 contribution
It was just one night but I liked it..the staff were nice and polite and the room was clean and comfortable
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Review collected in partnership with this hotel
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Charaf wrote a review Apr 15
Dubai, United Arab Emirates57 contributions58 helpful votes
Very bad service, and staff are not helpful at all. I spoke to Suchil who is in charge in the reception. And it was in his hand to help but he didn't which is shale from this Hotel Management. It was raining outside and they didn't accommodate us.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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KM wrote a review Apr 13
1 contribution
My stay was great and the room was just perfect for a solo stay. The area around the hotel is lively and amazing and close to Emirates Mall and other stores. Also thanks to Sajjad and Siyam for their service during my stay and taking care of the room.
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Date of stay: April 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha at the Mall
Responded 4 days ago
Dear Valued Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha at the Mall! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha At the Mall and we look forward to welcome you in the not too distant future! Regards, Sandeep Sewal General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Younes D wrote a review Apr 6
3 contributions1 helpful vote
Nice place and nice rooms 🛋️🛋️🛋️🛋️ The room was clear🧹🧼🧽🚿🪥🫧🧴⚪🎼 The stuff is very friendly 🤠🤠😄 The place is great u can reach the emarats mall just by 2 min on foot 👣👣 I❤️☺️🌎🌍🌎🌍 I had a room with borj el arabe " arabe 🗼🗼 for free
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Date of stay: April 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha at the Mall
Responded 1 week ago
Dear Valued Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha at the Mall! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha At the Mall and we look forward to welcome you in the not too distant future! Regards, Sandeep Sewal General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Swaatte R wrote a review Apr 2
1 contribution
Nice hotel and food , very clean rooms especially raj rom cleaner doing good job , overall it’s a perfect hotel for everyone must visit and stay , food also very wisely served all types of food available, and everyone in reception helping with smile on theirs faces it’s really kind and happy
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha at the Mall
Responded 2 weeks ago
Dear Valued Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha At The Mall! Your comments will be shared with our entire staff especially our Delighter Raj Thank you for choosing Citymax Hotel Al Barsha At The Mall and we look forward to welcoming you in the not too distant future! Best Regards, Sandeep Sewal General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hanshell wrote a review Apr 1
11 contributions
+1
As I wanted to celebrate my birthday with my close friend and her family I booked our staycation at City Max Al Barsha. It is close to my house, convinient to travel a bus, metro and taxi. The kindness and friendliness of the Staff are amazingly impressive. The room was not so huge though it’s clean, tidy and away from the noise which is makes me sleep deeply. We stayed for 4days and 3nights as I extended our days there because it’s affordable and to explore more places in Dubai with my guest. I would like to THANK YOU as well for the complementary CAKE on my BIRTHDAY ❤️ really appreciated. Hoping that you may continue your excellent service and helpful staff.
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Date of stay: March 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha at the Mall
Responded 2 weeks ago
Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha at the Mall! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha At the Mall and we look forward to welcome you in the not too distant future! Regards, Sandeep Sewal General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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fineszott wrote a review Mar 2024
1 contribution
The hotel was clean and the buffet was small but we enjoyed the food. The service was reliable and very kind. All in all the rooms were ok but we expected bigger rooms. The windows weren’t so good, so it was a little bit loud in the evening because of the traffic. You could reach easily the Metro which was very helpful.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha at the Mall
Responded 2 weeks ago
Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha At The Mall! Your feedback is essential in our effort to improve our service standards and your comments have been shared with the appropriate departments. Thank you for choosing Citymax Hotel Al Barsha at the Mall and we look forward to welcome you in the not too distant future! Regards, Sandeep Sewal General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mkelly510568 wrote a review Mar 2024
1 contribution
Great experience on our 5 night stay at Citymax al Barsha. Mall of the Emirates Dubai. Lovely kind friendly staff. Even helped me celebrate my birthday with cake and happy birthday wishes. Rwally nice touch!!
Read more
Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha at the Mall
Responded 2 weeks ago
Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha at the Mall! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha At the Mall and we look forward to welcome you in the not too distant future! Regards, Sandeep Sewal General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kattie v wrote a review Mar 2024
1 contribution
What a gem,close to everything.Nice Breakfast something for everyone to eat.Had a pleasant stay,rooms are small but manageable.Everyone at reception is very friendly.Good swimming pool with nice view.Will see us again soon.Thank you Citymax.
Read more
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha at the Mall
Responded 2 weeks ago
Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha at the Mall! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha At the Mall and we look forward to welcome you in the not too distant future! Regards, Sandeep Sewal General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nazim H wrote a review Mar 2024
1 contribution
My room was very good and hk Ali is very nice and help full I m very happy in citymax hotel in al barsha at the mall near to mall of Emirates in this hotel Thanks for hk Ali he is very nice and help full for me thanks for Ali have a nice staying 🤗🤗🤗🤗🤗🤗🤗
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Date of stay: March 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha at the Mall
Responded 2 weeks ago
Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha At The Mall! Your comments will be shared with our entire staff especially our Delighter Ali. Thank you for choosing Citymax Hotel Al Barsha At The Mall and we look forward to welcoming you in the not too distant future! Best Regards, Sandeep Sewal General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$50 - $79 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citymax al barsha hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha 1
NUMBER OF ROOMS
376
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CITYMAX HOTEL AL BARSHA AT THE MALL $39 ($̶9̶2̶) - Updated 2024 Prices & Reviews - Dubai, United Arab Emirates

Frequently Asked Questions about Citymax Hotel Al Barsha at the Mall
Which popular attractions are close to Citymax Hotel Al Barsha at the Mall?
Nearby attractions include Dreamscape (0.3 miles), Al Jaber Gallery (0.3 miles), and Vox Cinemas - Mall of the Emirates (0.3 miles).
What are some of the property amenities at Citymax Hotel Al Barsha at the Mall?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Citymax Hotel Al Barsha at the Mall?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Citymax Hotel Al Barsha at the Mall?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Citymax Hotel Al Barsha at the Mall?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to Citymax Hotel Al Barsha at the Mall?
Conveniently located restaurants include Nando's Mall of the Emirates, Tribes, and Black Tap Craft Burgers & Shakes Mall of the Emirates.
Are there opportunities to exercise at Citymax Hotel Al Barsha at the Mall?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Citymax Hotel Al Barsha at the Mall have airport transportation?
Yes, Citymax Hotel Al Barsha at the Mall offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Citymax Hotel Al Barsha at the Mall?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Citymax Hotel Al Barsha at the Mall?
The staff speaks multiple languages, including English, Hindi, Arabic, and Filipino.
Are there any historical sites close to Citymax Hotel Al Barsha at the Mall?
Many travelers enjoy visiting Jumeirah Archaeological Site (3.7 miles).