Conveniently situated, close proximity to malls, airport and metro. Check in was a bit of a mission as we arrived at our hotel at 5am, they were kind enough to give us an early check in by 8am. Rooms are marked Non smoking- I beg to differ, the cigarette smell hits you the moment you exit the lift. Not even the automatic air freshener can get rid of the smell, they even have matches and an ashtray in the room, yet they insist it's a non smoking room. Rooms are a nice size. Bathroom could do with a makeover as it is outdated, they can definitely invest in new towels as they give you old worn out towels. Entire hotel is neat and clean, it could do with a bit of a makeover and upgrade. They definitely need to do something about the hallway carpet as the strong tobacco and mouldy smell doesn't leave it. The stars of this establishment are definitely the concierge/ bell boys and bell captain Goutum, Sujeet and Abdul. They go over and beyond there call of duty, they really exceed your every expectation. Had it not been for them, I don't think our stay would be as pleasurable and memorable as it was. Hats off to them, I sincerely hope their employer values them, they would be an asset to any establishment. Well done guys. The Filipino's come across as arrogant and English is a problem with them as they do not understand you. I would recommend they get some training. If these issues were to be ironed out, I will definitely be a returning customer.…
It was our 3rd stay in this hotel,we were really satisfying with service. When we check in upon arrival front desk assist us for check-in they were so professional and once we reach room it was clean and specially the view was so good. We feel relaxed and calm. We order dinner biryani and it was so delicious.room dining guy Vamsi & specially good service given by Sanjo & Gautam from front desk.thank you for your hospitality. will visit soon.
I stayed at this hotel on January 2022 for EXPO. everything was satisfying. clean room. Daily charge of water and coffee. Good breakfast, Excellent location (7 minutes from metro station). The only poor point was about Internet. I Recommend this hotel if you are going to go to a 4 star hotel.
We stayed for three days from 16 To 18 March The Rooms size is small and the Bath Towels are of poor quality and unhygienic and at times they run of these due low stock .The Bathroom Handle gave way after the first use and had to be refixed The B/B has very low spread and does not have many vegetarian or Indian options The staff at Front Desk is unresponsive to requests and requires constant nudging The carpets along the corridors are stained and Dirty
Good service by house keeping stafff bipul karma at the Avenue Hotel in Deira, I've enjoyed my stay and hope to come back again. Generally the staff are welcoming at the hotel and great reception too.
sujith is best man in hotel, very friendly and help are passengers, location not to bad , near metro , breakfast avrage. clean hotel. free wifi, whatsapp all dubai is filter. taxi expensive, again sujith perfect man , have good time in dubai, not buy drink never shop
Very good hotel near to all access front office staff very helpful bellboy Razak and Numan very good to much entertainment sanjo also ms Kathy also hotel services very good very helpful staff I will visit again because this nice service thanks Mr Numan
· The location was fantastic. The value for money was excellent. The staff were very very friendly and professional especially in the restaurant during the very busy time during breakfast. Despite the huge crowds of people, the staff were smiling, helpful and efficient in doing their job. All in all I liked everything about this hotel and will definitely go back again and recommend it to all my friends and relatives.
Hotel staff very good I recommend to my friends that visit this hotel. We stay here 8 days we feel like our home town the man at reception numan very good man always supporting and we enjoy with him in the night good corporate from his side
We had a wonderful stay here primarily because it was good location and close to everything. Bipul our houseman, and Janice and Kathy from the front desk were also lovely, as well as Sujeet the concierge. There were two gentlemen at the front desk that I didn’t appreciate their behavior but I will not take off stars for them as these amazing staff far outweighs the bad. I am already planning my next trip and will definitely be staying here as long as they are here. Made for a fantastic holiday trip as I always came back very made up, organized, and clean room because of Bipul. Their breakfast was a little different every day so we did not tire of the food. Go Bipul, Kathy, Janice, and Sujeet!