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Mercure Gold Hotel

Agoda.com$47*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
$105*
$47*
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$48*
$105*
$47*
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Mercure Gold Hotel
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1,017 Reviews from our TripAdvisor Community

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Showing 667: English reviews
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Reviewed 3 days ago NEW

They did not clean my room earlier after coming from my convention at 3 pm my room still not clean I had to keep calling reception to send some one to clean it and I had to leave the room especially when I really need the room to rest after a very hot day timing was bad eggnog it comes...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank yousefibitar
Gold Coast, Australia
Reviewed 2 weeks ago

The Hotel was very professional and the staff were excellent with their service. Although downtown, the hotel wasn't exactly central to many of the main city sites, however not too far out. Would recommend for the facilities, I could not fault for what was expected. However would source a closer to the action hotel for the price if planning to...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 266bryces
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your experience from your recent stay at Mercure Gold Hotel Al Mina Road, Dubai on Trip Advisor. We are pleased to know that we made your experienced a memorable one. Your kind review will be shared to our team to serves as an inspiration and encourage us to deliver exceptional customer experience. Again,...

Jeddah, Saudi Arabia
Reviewed 2 weeks ago via mobile

An exceptional hotel with service to match. Welcoming and ever smiling receptionist. Very cool, calm and clean rooms. The location is superb too. Special thanks to Mr. James (Duty Manager) for giving special attention and ensuring great service at all times during my stay. Thank you. Can't wait to return!!

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Helpful?
Thank EAMJed
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, We would like to thank you for choosing Mercure Gold Hotel Al Mina Road. We appreciate your time in providing us with your feedback and for highlighting our hotel cleanliness as it will help with other travelers in planning for their next trip to Dubai. Thank you for your efforts in mentioning that you were happy with...

Dubai, Dubai, United Arab Emirates
Reviewed 2 weeks ago via mobile

A spacious and well laid out hotel room thr picture which they have displayed is exactly what u get with super size room with a table where u can seriously work. The toilet is spacious with a tub a separate shower cubicle. The location iscquite close to jumeira and bur dubai. The only disadvantage s that u need to take...

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Helpful?
Thank Cheruthon N
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...

Reviewed 2 weeks ago via mobile

Clean , efficient and no issues Good service , everything works , fast internet and excellent and business like rooms Will come back ,everything that I asked for was done promptly and with a smile Gladys at reception works hard and it shows they actually care Good job of looking after travellers

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Helpful?
Thank Louie B
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. Louie, We would like to thank you for choosing Mercure Gold Hotel Al Mina Road. We appreciate your time in providing us with such detailed feedback and for highlighting our facilities and services. I am sure that your review will help other travelers to make the right decision in planing their next trip to Dubai. Thank you for...

Hamburg, Germany
Reviewed 2 weeks ago

The hotel does not offer a business center or any facility with some privacy, despite the description available on the website of Accor. There is no real interest to accommodate the needs of the customer.

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Helpful?
Thank Orestis S
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is...

London, United Kingdom
Reviewed 4 weeks ago via mobile

We stayed here twice in May 2015 ( and many times before this) and the hotel is very nice. The staff remembered us from our last stay which was really nice too! The staff are very good and will do anything to help. The actual rooms are really nice, spacious and clean. The location is perfect for all areas of...

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Helpful?
Thank TinaDab
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Ms. Tina, First of all I would like to thank you for your continuous patronage and thank you for recommending Mercure Gold Hotel as traveler's next place to stay while in Dubai . I am thrilled to know that your recent experienced are unforgettable and amazing as your previous one. I have shared your comments to all and they...

Reviewed April 13, 2017 via mobile

My stay was from march 26 to march 29 it was awesome experience to stay here All staff or management was very cooperative services was excellent. Will visit again in future. Umair Hassan. C.E.O Deu Tech Health Care Pakistan.

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Helpful?
Thank umair h
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. Umair Hassan, Thank you for staying at Mercure Gold Hotel and we appreciate you taking the time to share your recent experience with us. It is indeed overwhelming to read your feedback expressing your satisfaction with our services. I will definitely share your positive comments to all and I am sure that our team also enjoyed being in...

Huddersfield, United Kingdom
Reviewed April 9, 2017 via mobile

Very Nice an clean hotel should be a 5 star not 4 staff very friendly and helpful. Just had a issue with the engineer was asking to many personal questions but the hotel an staff itself is excellent will definitely go back.

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Helpful?
Thank mamed789
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you for staying with us and sharing your kind review. It's a pleasure to know that you enjoyed your stay and happy with our facilities and the kind hospitality extended to you by our team. Your positive feedback will always serve as a motivation for the entire team as we strive to continuously improve our guest...

Reviewed April 6, 2017

Have been continuously booking this hotel since Mar'16 and staying since Oct'16...and feel like home. Staffs are friendly and employees includes all house keeping team are prompt in their service and very cooperative...Nice place to stay...most of the people from India here...Have some Indian restaurants nearby, can visit there whenever you want to taste different food...

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Helpful?
Thank Mahalingam A
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. Mahalingam, Thank you for continuously patronizing Mercure Gold Hotel and sharing your feedback in Trip Advisor about your recent stay. It is our pleasure to receive a positive feedback from you. We are delighted to know that you enjoyed your stay and appreciate the kind hospitality extended to you by our team. Your positive feedback will always serve...

Questions? Get answers from hotel staff and past guests. Ask a question

413 photos of this hotel

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
  • Babysitting

Additional Information about Mercure Gold Hotel

Address: Mercure Gold Hotel Al Mina Rd | PO Box 66431, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $58 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gold Hotel 4*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotwire, Priceline, Orbitz, Expedia, Hotels.com, Agoda, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and HRS so you can book your Mercure Gold Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#53 Best Value Hotel in Dubai
#135 Business Hotel in Dubai
#167 Luxury Hotel in Dubai
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Gold Hotel staff and other travelers.
30 questions
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Questions? Get answers from Mercure Gold Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You can choose rooms in second floor and in third floor...to have calm night and cooling is not an issue in all floors...”
mahalingama2015, Apr 6, 2017 | Read review
“rooms on the front side are more sunny :) and higher floors are more quiet for sure”
, Feb 18, 2017 | Read review
“Good location, Good staff”
stephanfontanel, Feb 15, 2017 | Read review
“Rooms on the first floor were spacious could see the main road and on the fourth floor were good too.”
SheTravelsAround, Feb 1, 2017 | Read review
“I was on a lower floor and it was quiet.”
21dennis, Feb 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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